Trova offerte di volo per Miami (MIA)

Punti positivi: Great friendly crew. Efficient systems.

Punti negativi: Tight seats. Very little leg room.

Punti positivi: They had many snacks and meals. Staff was very friendly.

Punti negativi: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Punti positivi: The crew were very friendly.

Punti positivi: Cabin cleanliness isgood

Punti negativi: Food is bad

Punti positivi: Boarding was smooth

Punti negativi: More entertainment choices

Punti positivi: We finally got to our destination

Punti negativi: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Punti positivi: The staff are friendly

Punti negativi: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Punti positivi: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Punti negativi: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Punti positivi: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.

Punti positivi: Fligth attemdance atention

Punti negativi: Delay in the departure (40 min)

Punti positivi: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Punti negativi: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

Punti positivi: Excellent on all measures. I will definitely try to fly Austrian Air again!

Punti positivi: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Punti positivi: The flight arrived a few minutes early.

Punti negativi: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.

Punti positivi: very attentive crew

Punti negativi: Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese.

Punti positivi: Friendly staff

Punti negativi: Security check at gate; No priority

Punti positivi: good onboard service

Punti negativi: the business class wasnt really so good to my expectation.

Punti positivi: I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure.

Punti negativi: Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome.

Punti positivi: we arrived on time, left on time. The crew was nice and looked after everyone.

Punti positivi: La bevanda

Punti negativi: Cambio posto

Punti positivi: Lots of entertainment from music to podcasts to movies and tv. Food was good!

Punti negativi: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/

Punti positivi: Everything. Crew was very friendly, always smiling. Helpful. Best flight.

Punti positivi: it’s wasnt a full flight, so that was nice

Punti negativi: bus to the airplane was too warm and had to wait 10 minutes before actually letting us off

Punti positivi: The crew were very pleasant. Real humans; they paid attention to my daughter, gave her toys to play with and were ever so responsive.

Punti negativi: The entertainment system was very unresponsive. Sitting was really cramped.

Punti positivi: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Punti negativi: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Punti positivi: Great service, food and entertainment.

Punti positivi: The chairs were comfortable the staff was very attentive and nice

Punti negativi: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Punti negativi: Choice of food was very limited as they were missing the food in catalog.

Punti positivi: That it was a safe flight.

Punti negativi: Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

Punti negativi: Tech/entertainment screens could be more updated

Punti positivi: Friendly and the seats were more comfortable I think.

Punti positivi: Efficiency

Punti negativi: All ok

Punti positivi: The crew was helpful and accommodating

Punti negativi: The flight was delayed, missed connection, and lost baggage. Subpar.

Punti negativi: The fligh Washington delay more than a hour

Punti positivi: We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)

Punti negativi: Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me.

Punti positivi: Food was ok.

Punti negativi: Very little room in economy class. For a 6'1" person, it's impossible to get comfortable.

Punti positivi: The airplane was modern and well kept. The crew were attentive and kind.

Punti negativi: Nothing - our flight out was great!

Punti positivi: Getting off the plane.

Punti negativi: SAS like other airlines gives you a chance to bid on a nicer seat. If the offer is accepted, your card is charged the amount you bid and you are upgraded. If your offer is not accepted, you keep your seat and are not charged for bidding. I placed a bid for a nicer seat and was informed the day before the flight that my bid was rejected. But when the plane was boarding, I went to the man at the desk and asked if the plane was full. He informed me that it was not, and that I could pay roughly $300 for economy plus, or $1000 for business class. Online, I was ALLOWED to bid $200 for the economy plus seat. If they are going to reject this offer and then have the seat fly empty, they are a bunch of dicks. They had a chance for me to be a happier customer and to make more money. Now they lost both. What was also terrible is that when I family with an infant was moved up a few seats, I suggested to the lady next to me who wanted the newly vacant aisle seat that she ask the flight attendant for it. The flight attendant said it was fine. As the lady sitting next to me went to her her new seat, and old man from a few rows up took it. Another flight attendant had promised it to him. So, now the two of us are crammed, she's pissed that the seat she said she could have she couldn't, and I'm there like "My god, they wouldn't even take my money to let me have a nicer, EMPTY, seat." Poor communication, poorly run. Try another airline.

Punti negativi: I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!

Punti positivi: Great food and service as always

Punti negativi: New aircraft and better management

Punti negativi: The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!

Punti positivi: The plane was late for operational reasons - the team made efforts to make the delay as short as possible.

Punti negativi: The plane is really old - I could not adjust the air flow above my seat since it was broken.

Punti positivi: The crew was good. The seats were not comfortable.

Punti negativi: food could have been better.

Punti positivi: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.

Punti negativi: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.

Punti negativi: There wasn't food or entertainment. Might want to add NA as an option in those categories

Punti positivi: All!!

Punti negativi: Nothing.

Punti positivi: Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that.

Punti negativi: Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that.

Punti positivi: It was on time and didn't crash

Punti negativi: 1990s style aircraft, surly staff and a glass of orange squash for catering

Punti positivi: Staff cordial.

Punti negativi: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

Punti positivi: Efficient boarding, helpful staff

Punti negativi: nothing

Punti negativi: Every other airline allowed me to carry on my bag, but they insisted I check it (and pay of course). I get in the plane and there's PLENTY OF ROOM. Was only a half full flight. They should have been decent and just let me on with it like every other airline.

Punti negativi: BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy.

Punti positivi: Crew was very good, seats were ok

Punti negativi: Everything Good

Punti positivi: Yea the crew members were very polite and nice

Punti negativi: There was no charging point in the plane in my returning flight so that was a bit disappointing

Punti negativi: Food