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Punti negativi: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?

Punti negativi: Efficienza banchi accettazione bagaglio

Punti positivi: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom

Punti positivi: Nothing

Punti negativi: I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight

Punti negativi: Thanks Lufthansa for amazing service!

Punti negativi: I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time.

Punti positivi: The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta.

Punti negativi: Everything

Punti negativi: Plane was too hot

Punti negativi: It was late

Punti positivi: good flight, inflight menu and movie library

Punti negativi: rude bag drop off kiosk

Punti positivi: New dream-liner from Wew to ORD

Punti negativi: I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!

Punti positivi: Everything was just right.

Punti negativi: Terrible food and service

Punti positivi: Entertainment

Punti negativi: Small space in middle seat

Punti positivi: A350, smooth and quiet. Nice plane

Punti negativi: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Punti positivi: Lovely crew, very good entertainment system.

Punti negativi: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Punti negativi: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Punti negativi: Food had little taste. Movies were not that current and selection was sparse

Punti positivi: Air Canada business class is superior comfort.

Punti positivi: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.

Punti negativi: More leg room, when the people in front laid back their seat, it was crowded.

Punti negativi: wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience

Punti positivi: Service was good and so was the entertainment

Punti negativi: I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available

Punti negativi: check in was slow

Punti positivi: NOTHING WAS GOOD

Punti negativi: EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST

Punti negativi: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.

Punti positivi: yes

Punti negativi: nothing

Punti positivi: service on the flight was very good

Punti negativi: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Punti positivi: Comfortable for that sort of journey

Punti negativi: N/a

Punti positivi: crew was great, food was delicious, seats were comfortable.

Punti negativi: updated movie library, better handling of boarding for priority customers.

Punti positivi: The crew provided the best service I think I’ve ever gotten on a flight. Attentive and friendly!

Punti positivi: Yes

Punti negativi: Better food choices.

Punti positivi: I did not

Punti negativi: The food needs some improvement!

Punti negativi: Food

Punti negativi: One toilet, wasn’t operated well, since it could not be opened from inside-outside

Punti positivi: The seat was ok and the crew was very kind

Punti positivi: The price!

Punti negativi: Never on time!

Punti positivi: The friendliness of the crew

Punti negativi: Entertainment

Punti positivi: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Punti positivi: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Punti negativi: Food quality was not so good.

Punti negativi: Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service.

Punti positivi: Perfetto.

Punti negativi: There was no entertainment and the food could be better

Punti positivi: The crew was very helpful in all respects.

Punti negativi: Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.

Punti negativi: Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor

Punti positivi: Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent.

Punti negativi: Food quality and selection. I

Punti negativi: The food could have been a a bit better.

Punti positivi: Crew

Punti negativi: Boarding

Punti negativi: It is an airline that deceives you

Punti negativi: At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane.

Punti positivi: NOTHING WAS GOOD

Punti negativi: EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST

Punti positivi: Everything was as expected except for the inconvenience of no having food on board.

Punti negativi: Had to pay for food. not a single chip :(

Punti positivi: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Punti negativi: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Punti positivi: Everything

Punti positivi: crew was nice

Punti negativi: toilets, have to consider that ladies may need sanitary napkins (pads/ tampons). overnight flighta should dispense at least toothbrushes n wipes for passengers like other airlines do. For delays, should make it easier for passengers to switch their tickets. online seat choice (web site) is useless.

Punti negativi: Through of the12 hours flight, the warm air is unbearable and the seat is small and cramp even pay $40 extra is no help.