Trova voli low cost per Miami

Punti positivi: The flight got cancelled without any communication with me. No refund, very poor customer service.

Punti negativi: Communication!!!

Punti positivi: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Punti negativi: More food , comfortable seats

Punti negativi: Late as always

Punti positivi: Boarded fast

Punti negativi: Hours of flight

Punti positivi: The crew was outstanding!

Punti negativi: Slightly more comfortable seats would have been helpful.

Punti positivi: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Punti negativi: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Punti positivi: Quick flight

Punti negativi: Bad delay, long security line there

Punti positivi: The entertainment was ok.

Punti negativi: Everything else was terrible. From check-in to boarding to flight.

Punti positivi: It was Okay

Punti negativi: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Punti negativi: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Punti positivi: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Punti negativi: TAP being on time and giving a reason why the flight was late

Punti positivi: Average friendliness of crew, paying for extra leg room seat is a must

Punti negativi: Food with a taste, rather than dull

Punti positivi: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable

Punti negativi: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!

Punti positivi: Average friendliness of crew, paying for extra leg room seat is a must

Punti negativi: Food with a taste, rather than dull

Punti positivi: It was Okay

Punti negativi: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Punti positivi: The entertainment was ok.

Punti negativi: Everything else was terrible. From check-in to boarding to flight.

Punti positivi: The on-board entertainment

Punti negativi: More food, more water

Punti positivi: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Punti negativi: More food , comfortable seats

Punti positivi: I liked the food

Punti positivi: It was Okay

Punti negativi: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Punti positivi: Sleeping and being left alone

Punti negativi: Food, Service by cabin crew because they never smiled

Punti positivi: Seats are way more comfortable than other flight companies

Punti negativi: Crew could have been more patient

Punti positivi: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Punti negativi: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Punti positivi: Nice and friendly crew

Punti negativi: None

Punti positivi: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Punti negativi: TAP being on time and giving a reason why the flight was late

Punti positivi: The crew was outstanding!

Punti negativi: Slightly more comfortable seats would have been helpful.

Punti positivi: Yes, it was comfortable and they r nice.

Punti negativi: Ummmm delayed both flights were delayed, it was annoying

Punti negativi: The crew not sympathique

Punti positivi: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable

Punti negativi: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!

Punti negativi: The flight was delayed. Food is miserable.

Punti positivi: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Punti negativi: Greater weight allowance for carry-on luggage.

Punti positivi: Clear communication about delays and boarding, comfortable seats, great service.

Punti positivi: The extra legroom in the Classic Package Seats.

Punti negativi: The snacks where a little on the dull tasteless side.

Punti negativi: The flight was delayed. Food is miserable.

Punti positivi: The flight got cancelled without any communication with me. No refund, very poor customer service.

Punti negativi: Communication!!!

Punti positivi: All services were very good.

Punti negativi: Overnight sleeping in extended seats in Business Class were cramped.

Punti positivi: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Punti negativi: Greater weight allowance for carry-on luggage.

Punti positivi: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Punti negativi: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Punti negativi: TAP doesn't understand the first thing about customer service.

Punti positivi: I liked the food

Punti positivi: Plane is clean and comfortable. Boarding was great.

Punti negativi: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Punti negativi: We had to cancel our flight after driving 3 hrs to the airport due to Coronavirus. We tried to do everything online or by phone the night before to see what our options were. We were willing to travel but the airline said they couldnt guarantee a flight back. We can’t reach anyone for a refund.

Punti positivi: Yes

Punti positivi: The plane was nice and comfortable. The flight was only about 40 minutes.

Punti negativi: Everything was fine. A very quick, easy flight at the end of a long day for me.

Punti positivi: personale ok, sedili troppo vicini e scomodi

Punti negativi: aumentare lo spazio tra i sedili

Punti negativi: Food options and number of times meals are served could be improved.

Punti positivi: Great crew and seat

Punti negativi: Could have offered more included meals and drinks

Punti positivi: The crew was awesome

Punti positivi: Crew was awesome, airplane was new and clean All planes were on time

Punti negativi: The food

Punti positivi: The crew was so nice

Punti negativi: Food can be better

Punti negativi: Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned.

Punti negativi: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.

Punti positivi: Not much. Poor service, bad crew

Punti negativi: Better service

Punti positivi: The crew was outstanding!

Punti negativi: Slightly more comfortable seats would have been helpful.

Punti positivi: Smooth flight

Punti negativi: More food, more water

Punti positivi: Average friendliness of crew, paying for extra leg room seat is a must

Punti negativi: Food with a taste, rather than dull

Punti negativi: Boarding procesa...an absolute mess

Punti negativi: Air Europa charged for food.

Punti positivi: The crew was awesome

Punti positivi: The flight was on time and the staff were great.

Punti negativi: The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything.