Trova voli low cost per Miami

Punti positivi: Entertainment

Punti negativi: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Punti negativi: Food and entertainment cud be better

Punti positivi: Great attentive crew.

Punti negativi: Boarding has no groups, seats are small

Punti negativi: Better choice of movies and classical music

Punti positivi: Crew member was grumpy, not friendly and did not give eye contact

Punti negativi: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Punti positivi: Everything

Punti negativi: The crew services are excellent

Punti negativi: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto

Punti positivi: Nice crew

Punti negativi: Nothing

Punti positivi: The flight was pleasant and we landed early.

Punti negativi: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Punti negativi: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Punti positivi: Nothing.

Punti negativi: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Punti positivi: Pilot announcements were very clear

Punti negativi: Too many oversized cabin bags

Punti positivi: The crew was NOT amazing, everyone had to walked back to the cabin to ask for water because not a single staff person would go check on us when we pushed the help button. I my self pushed it because I needed water to take my medicine and they ignored me until I walked my self to the back of the plane and asked for some water. Everyone was back there laughing having a good time while many of us were calling them over for help and they didn’t care.

Punti negativi: Staff doing their job would have been nice

Punti positivi: Service smilles confort

Punti negativi: Nothing

Punti negativi: Forced us to pay extra for seat assignments then allowed other passengers to take them. Entertainment did not work despite being reset many times. No additional beverage service outside of meals

Punti positivi: Boarding was late but fast. Dinner was good. Seating space was fine

Punti negativi: Your staff seemed serious and competent but not friendly.

Punti positivi: Very professional !

Punti negativi: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Punti negativi: We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason.

Punti negativi: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Punti negativi: thanks for all from kayak

Punti negativi: Boarding was crazy. Could not everyone in the gate area.

Punti positivi: Crew good and seat OK but not exceptional for business class

Punti negativi: Food was average - main course could have been better. Range of movies ok but not great

Punti positivi: Professional crew. Good simple check in.

Punti negativi: Nothing.

Punti positivi: Nice crew, good food.

Punti negativi: Both bathroom were not working in business class area.

Punti negativi: There was no air

Punti positivi: It was ok no more then that

Punti negativi: Make sure the stuff or more Patience and understanding

Punti positivi: Ok

Punti negativi: Is ok

Punti positivi: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach

Punti negativi: Nothing

Punti positivi: Flat bed, updated aircraft.

Punti negativi: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.

Punti negativi: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Punti negativi: С Праздником Ребята

Punti positivi: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Punti negativi: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Punti positivi: Ok

Punti negativi: Is ok

Punti negativi: They didn’t allowed to add one luggage for free( not carry on) they charged and for international fly , all companies allow one

Punti positivi: Nothing

Punti negativi: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.

Punti positivi: The aircraft was barely half full.

Punti negativi: Delay due to fog at LHR, but this is not the fault of the airline

Punti negativi: The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight.

Punti positivi: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Punti negativi: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Punti positivi: Inflight services

Punti negativi: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Punti positivi: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Punti negativi: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Punti negativi: Transfer time in Lisbon

Punti positivi: Service was great and the airplane was very well maintained.

Punti negativi: More water, I was thirsty most of the time.

Punti positivi: Sleeping.

Punti negativi: 1 hour delay Duden to luggages!

Punti positivi: The food and very professional and friendly service.

Punti negativi: Nothing.

Punti positivi: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Punti negativi: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Punti negativi: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Punti positivi: Seats were comfortable

Punti negativi: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Punti positivi: The price was right!

Punti negativi: I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast.

Punti positivi: The crew was very cordial and professional

Punti negativi: The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit

Punti positivi: The crew was okay,...and we got there

Punti negativi: The plane, was a piece of junk, and the AC wasn't working.

Punti negativi: more space and be able to recline

Punti negativi: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Punti positivi: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Punti negativi: N/A

Punti negativi: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Punti positivi: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Punti negativi: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Punti negativi: Easy checkin, friendly staff, nice quick flight

Punti positivi: Nothing

Punti negativi: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Punti positivi: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Punti negativi: More food , comfortable seats

Punti positivi: Nothing! Horrible!

Punti negativi: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed