Hotel a Miami

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Il servizio al four seasons è eccezionale. Un'esperienza straordinaria.

Punti negativi: Tutto era perfetto

Punti positivi: Personale eccezionale, grande sala da pranzo

Punti negativi: Il servizio e la posizione erano eccellenti

Punti positivi: Il personale della reception era molto competente.

Punti positivi: The staff was mostly helpful and always had a smile on their face. The lobby is among the most beautiful spaces I have ever seen in a hotel The rooms are clean and spacious Love the pool and jaqcuzzi. The man made beach was a nice touch

Punti negativi: You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.

Punti positivi: Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.

Punti negativi: The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.

Punti positivi: La posizione, la pulizia

Punti positivi: The location for me is really great. I am a Diamond with Hilton for many years and have stayed at many of their properties. This is not your typical Hampton Inn at all!!! This is easily the most beautiful and well designed Hampton Inn I have ever been to. Almost every Hampton Inn looks alike and those of you who travel a lot know exactly what I mean. This one is totally different in look, feeling and design and has a staff more like you experience in a regular full-priced Hilton. I highly recommend this Hampton Inn if you are in the area and for me, this is my go-to hotel for my frequent Miami business trips.

Punti negativi: Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room

Punti positivi: This hotel had a surprising nice lobby and pool that made me wish I had built in time for lounging poolside and enjoying a cocktail. The free cocktail ticket received at check-in was a nice perk not offered by most hotels. Additionally, the staff was very friendly and helpful. The room was clean and quiet - no noisy maids or slamming doors in the hallways. The location is great - very accessible for Brickell business environment. 25 minute mid-day taxi ride to/from the airport.

Punti positivi: L'hotel e la camera erano buoni. La doccia non ha una buona pressione dell'acqua. Se risolvessero questo problema darei loro 5 stelle

Punti positivi: La posizione, i servizi, comfort, balcone, la pulizia, personale cordiale

Punti negativi: Barriera linguistica

Punti positivi: Location. Fitness center.

Punti negativi: Room was dark plus the vanity lights in the bathroom stopped working while we were there.

Punti positivi: Very modern facilities

Punti negativi: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm

Punti positivi: The hotel is very central and is located in brickell city center. We got a 2 bedroom residence and it was gorgeous. The food from room service was delicious.

Punti negativi: The customer services from the staff was 50/50. Some staff were very warm and helpful and other staff answer the phone “hello yeh”. There was an issue with the auto lights in the room and engineering was called several times. We were traveling with a 2 year old so the lights turning on and off after 10pm weren’t ideal. When it was brought to the front desks attention the next morning no apologies were made and I was given the impression they didn’t care.

Punti positivi: I was concerned that the relatively low price would be reflective in the conditions but I was pleasantly surprised to find it a very well kept, clean and neatly designed facility. The staff clearly tries very hard to make you feel welcome and comfortable. The rooms are a blend of modern and 50's retro style with a huge shower and extremely comfortable pillows! My favorite part though, was the beautiful courtyard/pool/bar area that was like an oasis. Surrounded by a thick hedge of plant-life which keeps it private from outside the facility, but still gives you a gorgeous view of the western sky as the sun sets at night. Nice, well stocked bar right there by the pool, and they had a free (mini) concert with a DJ performing there in the courtyard. If it hadn't been Miami Music Week, I might have considered staying to just party at the hotel! In the morning, I woke up a little earlier than my girlfriend to go for a swim. It was such a beautiful morning, quiet, with just a few guests catching some rays by the pool, and there was a small photo shoot for a clothing magazine going on at the other side of the hotel - pretty cool, and understandable that they would pick the Vagabond to do a photoshoot because the decor all over the place really is neat and would be fitting for a retro-type clothing line. The staff was friendly and accommodating, and I'm very happy because I know exactly where I'm going the next time I come back to Miami - The Vagabond Hotel!

Punti negativi: On the way in from the interstate, I had to drive through some sketchy neighborhoods.

Punti positivi: La vicinanza alla stazione della metropolitana, ai ristoranti e al negozio di alimentari. L'Hotel dispone di un parcheggio più economico dei parcheggi pubblici ...

Punti positivi: La posizione era fantastica. Camere nuove.

Punti negativi: La doccia era intasato. Non abbastanza asciugamani

Punti positivi: Tutto

Punti positivi: La piscina sul tetto e educati i dipendenti

Punti negativi: A/C

Punti positivi: Great location that is close to everything. Chic hotel

Punti negativi: They made us wait 30 minutes in the lobby for a room even when we arrived after the checkout time. And they probably put us in the worst room of the hotel after all that trouble.

Punti negativi: The hotel room was nice and staff was courteous. However the food was terrible. Breakfast was expensive and disgusting.

Punti positivi: We were the first guest to stay in our room, hotel was brand new, that was a cool point. Love the feel and atmosphere. We are in our mid twenties, excuse me, late twenties lol. we rented for the night, for a staycation, we are parents needed a break, and the Atton was great.

Punti negativi: I think the pool could of been a bit better, it's a small infinity pool with a nice view, has a bar and seating area, it's family friendly, but i can see how awkward it would be if it was full of adults relaxing and kids running around screaming. I wouldn't bring my kids here for a family stay. Just me and my husband, definitely. I'd rent here again.

Punti positivi: Very clean, excellent location, overall I could say I made a great choice

Punti negativi: HIDDEN FEES AT CHECK OUT... The hotel was at a great price.. But during checkout they add all these fees nobody told you and you have to pay them... I paid like 35 dollars in fees for ONE night... If you are spending more nights, just multiply the fees. One fee is valet parking (they don't give you a parking space) so you have to leave your car in valet. The other fee is "amenities use" COME ON!! This fee was the one that I feel was not right... First of all, I DID NOT use ANY of the amenities, it was a one night stay. The should include this in the price... So the thing is that for 35 bucks a night additional to what they advertised, I could have gotten a MUCH better hotel. Hope this review helps...

Punti positivi: Apartment was spacious, housekeeping did decent job of cleaning even though we had to call once or twice for extra towels. Location was great, downtown/ Brickell area with a lot of restaurants and bars close by. Nice kitchen. Nice balcony. The staff was responsive when we needed them.

Punti negativi: The beds were terrible, I slept in the bed a couple nights then slept on the couch the rest of the stay. Beds had no cushion just felt like sleeping on springs half the time. The couch was more comfortable. No way i could have slept the whole week on the bed without having back issues. Had to pay for parking $25/day and they tried to charge for a week even though we returned the rental car the day after we got there. They did take it off the bill though.

Punti positivi: The location was great, the staff was nice, the room was wonderful everything we needed was there. The restaurant/bar was great. Best drinks we had in miami..

Punti negativi: Upon arrival we noticed the blinds in front of the balcony was broken we called and the young lady politely apologized and said she would send someone right up.. we left the building and notified guest services that it was ok for them to go inside the room to fix the blinds. We returned thinking we can watch the sunset but the blinds waa still broken. Called back to front desk and same as b4 a great apologies but no one came we ate took a a shower and still noone. Called again and they said the ppl to fix it had gone for today. Never fixed it

Punti positivi: Ci è piaciuto tutto!

Punti positivi: Pulito, personale cordiale e disponibile.

Punti negativi: La colazione era limitata. Il bagno ha bisogno di essere ristrutturato.

Punti positivi: Came for a weekend trip, just stayed one night. Nice building, pretty decorations. Staff was nice, great complimentary hot breakfast. They share a pool with the place next door, and we took a nice night time swim. Rooms were clean and tidy, nice to have a mini fridge and other kitchen things. Location was okay -- not great but not too far from everything. Overall was an excellent visit.

Punti negativi: We asked to check in early, and they said we only could if we joined their program -- not a big deal, but clearly rooms were clean and ready but they didn't want to let us in a few hours early unless we joined up.

Punti positivi: Il personale era gentile, le camere erano pulite e moderne.

Punti positivi: Excelente

Punti positivi: Accesso rapido per e dall'aeroporto Molto pulito e moderno Ristorante in hotel ha buone scelte di cibo oltre la norma

Punti negativi: Check-out solo fino alle 2:00--difficile per coloro con un volo sul tardi.

Punti positivi: Le strutture e il personale erano eccezionali. Voglio stare qui la prossima volta.

Punti negativi: è una struttura nuova, quindi la piscina non era disponibile.

Punti negativi: I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?

Punti positivi: Ho molto apprezzato i giardini dell'hotel, ottima posizione, ma la nostra camera era limitata. La doccia/vasca aveva esigenze di ritocco. Ci torneremo.

Punti negativi: La vasca e le dimensioni della camera

Punti positivi: Area piscina è ottima

Punti negativi: Sarebbe stato bello se la colazione era compresa nel prezzo

Punti positivi: La camera era bellissima! Aveva una vista straordinaria. Il personale era eccezionale, molto cordiale e disponibile.

Punti negativi: Avremmo voluto vedere alcune boutique più per lo shopping

Punti positivi: Il personale era cordiale e disponibile

Punti positivi: Il personale della reception molto gentile e disponibile.

Punti positivi: La colazione è buona!

Punti negativi: Il parcheggio è costoso!

Punti positivi: Era ok

Punti positivi: Niente di entusiasmante. La vista era fantastica, ma le camere erano standard! Mi aspettavo un po' più comfort per il prezzo.

Punti positivi: La nostra Reception agente Jason era super cordiale e molto disponibile quando si cercano luoghi dove mangiare. Anche se siamo stati qui per una notte, ci hanno trattati come se fossimo clienti abituali. I ragazzi di "valet parking" era molto gentile dall'inizio alla fine.

Punti negativi: - C'erano macchie sulle lenzuola. -Le lenzuola erano strappate. -Il bar all'interno della doccia, cade a pezzi. Sono stato toccato, mentre nella doccia e ne è uscito. -Fuori sul balcone, le pareti erano disgustosamente nero, che hanno bisogno di essere disaccordo lavato.

Punti positivi: Tutti i membri del personale erano davvero attenti e disponibili

Punti negativi: La connessione internet senza fili gratuita non funzionava bene

Punti positivi: I letti sono ottimi. Molto confortevoli

Punti negativi: Il posto di blocco della polizia, per donna uccisa a 2 isolati di distanza durante la notte.

Punti positivi: Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony!

Punti negativi: Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.

Punti positivi: I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel.

Punti negativi: There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.

Punti positivi: Location, bar, extremely helpful staff

Punti negativi: Windows that do not open so one must use a.c. However we request a room with window or door to get fresh air..

Punti positivi: I was very suprised with our stay. I went into this as a vacation made very last minute and saw good reviews but figured it would just be an OK hotel. However it was a really nice place. The staff was very attentive. They book a massage for me. They set up a crib and twin bed for my 2 year old son so he could choose which he wanted. They had smart TVs which allowed us to play netflix and youtube at night. my wife and I especially liked that the hotel had many resteraunts, starbucks, pharmacy and many botique stores attached to the hotel. The pool was nice, but the only drawback is that it is situated in a way that we only got sun in certain parts of the day as the building blocked out the sun before noon. so 12-5pm the sun hit the pool. It was very close to south beath (lincoln rd). We had a car but with all the shuttle services you really could not even bother. They had busses going to many of the attractions you want, and if it wasn't uber would fill in the few gaps. I would 100% go back and do plan on making this a semi-regular vacation favorite. It also helped that there were other familes with kids for my son to play with. He had 5-10 kids to play with in the pool on any given day. ENjoy! and thanks for the memories

Punti positivi: Questo hotel ha soddisfatto tutti gli standard: PULITO ACCESSIBILE Tranquillo Se mi troverò a Miami, ci tornerò

Punti negativi: N/D

Punti positivi: We had to stay here due to a flight cancellation, and we were pleasantly surprised. Dorms should be set up like these rooms.

Punti positivi: Hotel staff was friendly. Hotel room was clean and roomy and new furniture. The pool looked really nice. We had lake view even though the hotel is close to the airport it was nice and quiet. We enjoyed a great breakfast in the morning - prices were very decent. We paid 117$ for the night and I want to use this hotel again. We went out at night in South Beach and the drive was 20 min.

Punti positivi: Marlene was absolutely wonderful. She picked me up in the shuttle. Friendly smiling face and great conversation. The girls and guys at the desk helped me find everwhere i needed to go and with arranging the transportation. The shuttle bus was super convenient and arrived always within a few minutes of my request. Rooms were as shown clean nice view and spacious. Always quiet. I would definitely return.

Punti negativi: I liked everything

Punti positivi: I´ve stay in many hotels around the area (Double Tree, Quinta in, Hilton, Intercontinental, etc) and this by far is the best value for the money: cosy room, nice lobby, pool, good view, good staff, free parking, free wifi, calm, quite and friendly atmosphere and surroundings. The staff is kind and helpful, the room has microwave, coffee and 2 tv´s, one for the bed and other in the "living room". Everything was clean, lots of electricity plugs. The bar and the restaurant is OK, if you are tired and don't want to drive more just eat at the hotel and it will be a good quality/price. William at the bar was kind and helpful as well at the lady at the front desk, don´t remember her name. Overall, great value for the money with friendly staff.

Punti positivi: Staff was very friendly and accommodating.

Punti negativi: We were given a handicap accessible room. Didn't realize my husband would have to be on his knees for the shower. Would of been nice for them to tell us about it before just giving us this type of room without asking us first.

Punti negativi: L'allarme antincendio è scattato all'1:30 di notte

Punti positivi: Pulita, in buona posizione

Punti negativi: Una sistemazioni piacevolw e un letto comodo!

Punti positivi: Buona posizione vicino al terminal delle navi da crociera.

Punti negativi: I letti sono abbastanza piccole. Queens sarebbe meglio. Il parcheggio è costoso. Semplicemente "OK" ristorante.

Punti positivi: Ristorante, camera comfort, servizio

Punti positivi: Ottima posizione per il terminal delle navi da crociera.

Punti negativi: 43 dollari a notte per parcheggiare l'auto. Assurdamente costoso

Punti positivi: Bella struttura moderna e pulita. Le camere sono eccezionali.

Punti negativi: Un'ora di attesa solo per ritirare un pacchetto.

Punti negativi: La mia camera era già pronta quando sono arrivato.

Punti positivi: Il personale Camera Posizione

Punti positivi: Ottima posizione, con vista sulla Intercoastal che è fantastica. Comodo per American Airlines Arena. L'hotel è bellissimo e il personale è cordiale e molto disponibile. La colazione a buffet era eccellente. Ci ritorneremo sicuramente al nostro prossimo viaggio a Miami.

Punti negativi: Non c'era niente che non ci sia piaciuto!

Punti positivi: The breakfast was slightly different every morning and the staff was amazing. Everyone was extremely friendly and fun to work with. I booked through booking.com

Punti negativi: Letting the booking companies know that they charge for the first night one night before you get there as an authorization hold, then when you get there then charge you again for incidentals per room per night... that was $400 dollars that I didn't have access too in addition to the $1031 hold on the first night BEFORE you get there... it made a mess of the trip and we couldn't do the things we wanted to because all of our monies where held in limbo for a week. :-(

Punti positivi: The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.

Punti positivi: Best hotel I have ever stayed at. It was amazing the restaurant Toro Toro was awesome. Everyone was so nice and on the 18th floor we had such a great view of the city!

Punti negativi: Niente

Punti positivi: Servizi

Punti negativi: Asciugamani

Punti positivi: Le camere sono incredibili, ben arredate, mi è piaciuto molto il letto! Il servizio è di prim'ordine

Punti negativi: Lunga attesa per il parcheggio

Punti positivi: Ottimo hotel, camere belle e il personale disponibile.

Punti negativi: Servizio parcheggio troppo caro.

Punti positivi: Le sistemazioni lussuose, la vista incredibile. Il servizio in camera era molto buono.

Punti negativi: Il parcheggio sempre sembra essere il punto debole di molti alberghi. Niente di terribile, solo non al livello di questo albergo.

Punti positivi: Le camere erano stupende, ottima vista, enormi televisori

Punti negativi: Il servizio al parcheggio era molto lento, il servizio in camera nella media

Punti negativi: The wifi didn't seem to work, luckily I was close enough to the lobby to use that.

Punti positivi: Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking.

Punti negativi: Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.

Punti positivi: The room was fantastic.

Punti negativi: Room service for breakfast was probably the driest most uninspired meal I've seen. It was a total contrast to the hotel.

Punti positivi: We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!

Punti positivi: The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.

Punti positivi: I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.

Punti negativi: as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott

Punti positivi: Il personale è cordiale, attento e semplice. La camera era pulita e confortevole. Abbiamo trovato un'offerta davvero ottima su Expedia.

Punti negativi: Il costo delle bevande e degli spuntini

Punti positivi: I servizi dell'Hotel sembravano buoni ma non ne abbiamo potuti usare molti.

Punti negativi: La piscina era infestata dai buontemponi chimicamente stimolati semi-nudi. Era incredibilmente rumoroso fino alle ore piccole del mattino. Il telefono in camera non funzionava.

Punti positivi: La posizione e il personale

Punti negativi: Sporco, rumoroso, il parcheggio, gli ospiti

Punti positivi: Il personale ha fatto di tutto e di più per rendere il nostro soggiorno confortevole, tra cui un check-in anticipato e check-out per accogliere i nostri voli. Ben fatto! Le camere sono di buone dimensioni e con una vista meravigliosa del porto e della città delle luci. Ci torneremo sicuramente!

Punti negativi: Il prezzo per il parcheggio è ripida.

Punti positivi: Servizio eccellente Esperienza eccezionale Abbiamo soggiornato all'epica molte volte, ma questa era la prima volta che portano i bambini. I bambini si sono trovati benissimo. Come una famiglia non vediamo l'ora di tornare!!

Punti negativi: Ogni soggiorno all'epica è stata un'esperienza eccezionale, che è il motivo per cui è il nostro hotel di scelta quando visitate Miami.

Punti positivi: Probabilmente una delle camere migliori in cui ho soggiornato. Spaziose e pulite. Il servizio in camera era rapido. La piscina è meravigliosa. Le opzioni del ristorante sono ottimi. Se siete in cerca di qualcosa da mangiare e godere dell'ottima musica raccomando Area 31.

Punti positivi: La piscina la sala la lobby la posizione del ristorante la palestra

Punti negativi: Pessimo servizio di parcheggio se non chiamate prima per avere un'auto si può attendere fino a 40' per la vostra auto

Punti negativi: Il personale era molto accomodante, ma alcuni piani di questo hotel sono rumorosi. Cerco di stare lontano dal lato dell'edificio con vista direttamente sopra o sotto al 16° piano dove il ristorante è ospitato.

Punti negativi: Il tempo di attesa del parcheggio nel portare la vostra auto

Punti positivi: Servizio clienti eccellente in tutte le aree dell'hotel... era molto pulito e con un'atmosfera accogliente

Punti positivi: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room

Punti negativi: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.

Punti positivi: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!

Punti negativi: Nada

Punti positivi: Room quality, location, pool, gym, breakfast area, Lobby, In-Room dining experience was terrific.

Punti negativi: Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.

Punti positivi: The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator

Punti negativi: Super noisy. Disorganized. Staff not very helpful Somewhat snobby clientele.

Punti positivi: Loved the location, restaurant and bars

Punti negativi: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late

Punti positivi: No good signal tv, I can not go to pool for private pool party.

Punti positivi: Fun lively noisy location in downtown Miami

Punti negativi: We were not given the room we ordered but they did try to make up for the error.

Punti positivi: Il personale era cortese!

Punti negativi: Camera piccola. Tappezzeria vecchia. Il servizio pulizie non ha sostituito il sapone usato.

Punti positivi: Il personale accogliente, la sua posizione

Punti negativi: Le zanzare a bordo piscina

Punti negativi: La nostra camera non era pronta al check-in Nessun responsabile di turno

Punti positivi: La lobby è molto elegante e la vista dalla mia camera era ottima. La camera era pulita.

Punti negativi: La colazione era terribile e il mio letto non era comodo. L'Arredamento deve essere aggiornato. Le pareti erano sporche o macchiate. Non starei nuovamente qui a meno che non si tratti di un'emergenza.

Punti positivi: Il personale era molto cortese

Punti negativi: Impianto è vecchio e ha bisogno di un rinnovamento. Molto rumoroso.

Punti positivi: La vista era fantastica, la camera era pulita. Il ragazzo che ci ha fatto il check-in è stato molto gentile.

Punti negativi: Solo una notte

Punti positivi: Essi hanno bisogno di nuove il ristorante e il bar e la piscina all'aperto di colore beige caldo nei e piscina.

Punti positivi: La camera era confortevole

Punti negativi: Il personale è buona, ma hanno bisogno di essere un po' più cordiale

Punti positivi: Ottima posizione. Il personale sembrava affollato ma disponibile, sia a persona e quando ho chiamato in anticipo per la nostra visita. Bellissima vista del fiume.

Punti negativi: La colazione non era particolarmente ben accolto (ad es. c'erano uova in polvere invece di cosa reale).

Punti negativi: Niente Parcheggio, anche La colazione è molto male

Punti positivi: Il personale alla reception era cordiale

Punti negativi: Il servizio in camera, il posto necessita di una migliore pulizia, mancanza di un frigorifero in camera. La colazione era economica e orribile.

Punti positivi: Vista

Punti negativi: La colazione

Punti negativi: There were hidden fees for parking - $25 per day.

Punti positivi: Affordable, staff was professional, location was within walking distance of brickell and downtown. They let us store luggage after we checked out.

Punti negativi: Old and run down appearances, looks like it hasn't been updated in decades. Bed was uncomfortable. No bar or restaurant in the facility. Noisy.

Punti positivi: Location was great.

Punti negativi: Shower was cold and a/c wouldn't got any lower than 76 degrees even though I set the thermostat to 59 degrees.

Punti negativi: I work at another hotel brand and this by far was the absolute worst customer service I have ever dealt with! The women I spoke to were unfriendly and showed no empathy or compassion when my third party (not Kayak) had a system error that cancelled my connecting reservation. They had no problem leaving me without a room and place to go while traveling for one of the biggest events in my career. The lack of willingness to help the situation and understand my frustrations was evident. I would never allow my employees at my hotel to treat even my worst enemy the way they did to me.

Punti positivi: perfect price, and very closely located to all downtown amenities and the Riverwalk stop of the free "Metromover" transit line. Exactly what we needed.

Punti negativi: Hello, My Reservation Confirmation #R1000658516 They have not yet refunded the advance amount they deducted from my credit card. Also, they could not give me a room in the River Park Hotel on 27th Jan as no room was available despite I booked in advance and paid through your website. So, they sent me to another cheaper hotel 30 minutes away from River Park Hotel and they also take an advance amount from my credit card which is also not refunded. Neither they refunded the price difference between River Park Hotel and the cheaper hotel they provided me for the first night. I am completely unhappy. I don't understand how you people run business and how you can expect a customer trust you and come back to your website for future hotel booking. If your business strategy is just to have the customer once and forget then it's absolutely fine BUT if you really want to have a long term relationship with customers then this is not going to work and you should take serious steps to resolve this. Thanks! Regards Utpal Chakraborty Phone: +91-9920576748

Punti positivi: good location for getting to cruise and car rentals. bayside market place is walking distance. they held our luggage when we came back from the cruise for the day. As our flight was later at night.

Punti negativi: breakfast was very poor quality. bed was not comfortable. they did not provide us a king size room or room with pull out sofa or anything. though reservation had my 12 year old kid on it.