Hotel a Miami

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Il servizio al four seasons è eccezionale. Un'esperienza straordinaria.

Punti negativi: Tutto era perfetto

Punti positivi: Personale eccezionale, grande sala da pranzo

Punti positivi: - beautiful swimming pool and attentive staff. - good location -

Punti negativi: - room service had to wake me up in the middle of the night to ask me for letting the food in which I did not order. - although the hotel was clean and tidy, but it felt ‘older’ than other Four seasons hotel that I visited before. - despite room service adding 20% of the bill as a service charge, the also add another flat charge as ‘delivery charge’!

Punti positivi: Everything was fine

Punti positivi: the place was great and the bed was comfy.

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Rooms

Punti negativi: On the evening table of one of the best hotels in the world, I had the experience of one big and disgusting insect taht you could see in any dirty environment. The management of the restaurant as well as the hotel management were not ready how to meet the problem properly :(((

Punti positivi: Close to a poppin part of Miami. Lots of amenities like free access to the equinox gym and complimentary cabanas

Punti negativi: Everything was great

Punti positivi: The pool was very nice and the room was comfortable. Room service food was great.

Punti negativi: Service levels of the pool deck staff - they weren't happy and gave a bare minimal service.

Punti positivi: Posizione fantastica, Spazi esterni molto curati la camera bellissima, comoda e bene attrezzata

Punti negativi: Qualche indicazione in più sulla strada, non era indicato dove dover girare per entrare con l'auto

Punti negativi: Housekeeping came at 9pm to change towels/ open bed: a bit late

Punti positivi: The burgers but fries seemed to be bottom bits, but still good.

Punti negativi: The tacos were a bit small, the fish basket a little Salty.

Punti positivi: I have stayed in many Four Seasons: Bali, Istanbul, Maldives (3 times), Dubai, Serengueti, Nevis, and the Miami staff was not friendly.

Punti negativi: It was ZERO services. Starting from the front desk, bell boys, restaurant staff.

Punti positivi: the staff was very gentle

Punti negativi: the bed was too soft

Punti positivi: La posizione, la pulizia

Punti positivi: Very nice staff

Punti negativi: Nothing

Punti positivi: The service was excellent, very professional and attentive. The breakfast is very nice. The room was very spacious and impeccably clean.

Punti negativi: The location is a little removed, but we were close to the subway which was convenient.

Punti positivi: Location

Punti negativi: Hard beds

Punti positivi: The breakfast and the location.

Punti positivi: Eventhough it is located in brickel it is 10 min from downtown due to the free train located 100m from the hotel. More than that the brickel area is very beaudifull with a lot of restuarant nearbye.

Punti positivi: Albergo molto confortevole nel Centro di Miami vicino al metro muover e metrorail. Ottima location per muoversi verso tutte le destinazioni. Personale gentile e professionale. Colazione super abbondante e buona.

Punti negativi: Niente

Punti positivi: Albergo in una bella zona di Miami Vicina a centri commerciali ristoranti e metromover Colazione affollata ma molto varia e di buona qualità Personale gentile

Punti negativi: Camera pulita ma Moquette nelle camere con cattivo odore

Punti positivi: Great location, breakfast buffet was good with lots of choices. Suite was spacious with views of the bay. The sofa bed was surprisingly plush and comfy. Supermarkets and restaurants were within 5 minutes walking distance. Extra perks for being a Hilton Honors member

Punti positivi: Good size room and bathroom, guest laundry

Punti negativi: All good ,maybe more options on transport and things to do around town and a city map ?

Punti positivi: Clean, comfortable and perfectly located! Breakfast buffet is incredible!

Punti positivi: Pool was open 24 hours, room was decent size, very good position

Punti negativi: Everything especially the free snack

Punti positivi: Great location, amazing facilities, beautiful rooms. A perfect staying experience.

Punti negativi: Breakfast not very big

Punti positivi: Nothing

Punti negativi: Staff told lies

Punti positivi: The audio video, automation and other technology.

Punti negativi: Number of available staff was lacking. There was no turn down service.

Punti positivi: Clean, modern property in downtown Miami in a central location. Games room.

Punti negativi: Swimming pool is uninviting and mostly in the shade. Wifi is expensive. Wifi is €22 per day or €25 per day per room to include access to the games room.

Punti positivi: It was great. I would stay there again.

Punti positivi: Good food comfy room

Punti negativi: I think the price could be better

Punti positivi: We had a great experience at the Beaux Arts. The room, staff, pool, and other facilities were excellent. We paid a little extra for a room with a view and it was well worth it. The hotel has hip/modern ambiance, but they were very nice to our toddler.

Punti negativi: No, everything was great. Definitely accept the room orientation when you check in though (we initially declined). The room is loaded with high-end electronics that are easy to use after a brief overview.

Punti positivi: The room was my favorite part of the hotel. It definitely makes you feel like you are a celebrity. I love the staff as well, very nice and wonderful customer service.

Punti negativi: Nothing at all

Punti positivi: Elegante Posizione ottima Personale molto gentile

Punti negativi: Materasso scomodo

Punti positivi: The room itself was great, the amenities, the comfort of the furniture and bed as well as the bathroom was impeccable! Although, city view faced another building, standing at the window allowed you to catch a decent enough outlook.

Punti negativi: My only negative comment is that in-room dining was delayed over an hour and I had to cancel my order. Although I understand it was Mother's Day weekend, I feel they could have been adequately prepared.

Punti positivi: Room is very nice . location is good , with a nice restaurant ZUMA just cross the street. Linda at the reception is very nice and suggest a good parking place to visit the beach.

Punti negativi: swimming pool is too small and outdoor which is very hot during the day.

Punti positivi: Nice open front window that looks out side off a high floor. Room save is nice and big your laptop can fit into it. Room serves is fast and food is very good. Tablet with all the info you need off the hotel.

Punti negativi: See view was of the Haber and there is buildings to the left and a bit low and people can see in to your room. Mini bar is not so nice in the sens that you can not see if the water is still or sparkling. If you remove the bottle to see you are charge by the mini bar. No shampoo or conditioner in the bathroom.

Punti negativi: L'allarme antincendio è scattato all'1:30 di notte

Punti positivi: Pulita, in buona posizione

Punti negativi: Una sistemazioni piacevolw e un letto comodo!

Punti positivi: Buona posizione vicino al terminal delle navi da crociera.

Punti negativi: I letti sono abbastanza piccole. Queens sarebbe meglio. Il parcheggio è costoso. Semplicemente "OK" ristorante.

Punti positivi: Ristorante, camera comfort, servizio

Punti positivi: Ottima posizione per il terminal delle navi da crociera.

Punti negativi: 43 dollari a notte per parcheggiare l'auto. Assurdamente costoso

Punti positivi: Bella struttura moderna e pulita. Le camere sono eccezionali.

Punti negativi: Un'ora di attesa solo per ritirare un pacchetto.

Punti negativi: La mia camera era già pronta quando sono arrivato.

Punti positivi: Il personale Camera Posizione

Punti positivi: Ottima posizione, con vista sulla Intercoastal che è fantastica. Comodo per American Airlines Arena. L'hotel è bellissimo e il personale è cordiale e molto disponibile. La colazione a buffet era eccellente. Ci ritorneremo sicuramente al nostro prossimo viaggio a Miami.

Punti negativi: Non c'era niente che non ci sia piaciuto!

Punti positivi: beautiful hotel, excellent location and rooms stunning

Punti positivi: Great hotel and super nice but parking fee was too much

Punti positivi: The hotel is great. Great location right next to the American Airlines arena.

Punti negativi: Room was clean, spacious and comfortable BUT we found a nasty surprise on the sheets of the beds! Bugs in one and dried blood in the other bed. Very disappointed and dissatisfied with this. Unbelievable that a 5 star hotel doesn’t pay attention to this. They gave us a new room and complementary breakfast for the inconvenience.

Punti positivi: Breakfast was great! Location was great scenery was beautiful!

Punti negativi: Homeless ppl lying on the grown across from area!

Punti negativi: The carpet was soaked and smelled like mold. Woke up covered in hives and severe facial swelling. Hotel employees did not seem to care much and didn't follow up as promised.

Punti positivi: hotel is situated in a key position, near all important areas of interest

Punti positivi: Molto bello

Punti positivi: Gorgeous hotel, fantastic location. Clean Neat & everything you look for in a hotel

Punti negativi: That there was not access to a refrigerator in my room. The hotel has the mini-bar automatically locked, and if you want them to remove contents for your use to keep your own drinks cold they charge a $35 restocking fee.

Punti positivi: posizione molto comoda per chi deve imbarcarsi per una crociera da Port of Miami molto vicino al complesso commerciale/ristoranti di Bayside bella l'esposizione di opere d'arte nella hall e la grande scultura di Moore Bella l'idea dei monitor nella hall sui quali scorrono notizie sui VIP di Miami e sui luoghi da visitare

Punti negativi: colazione molto scarsa, in un ambiente senza illuminazione naturale, spartano nel mobilio. pulizia (sia in camera che nei corridoi) assai carente struttura con urgente necessità di una rinfrescata (arredi vecchi, in camera lavandino rotto, contenitore del caffè/panna vecchio e rovinato) una parte del personale molto gentile e accomodante; altri supponenti e scortesi

Punti positivi: Very modern, big and clean

Punti negativi: Nothing really

Punti positivi: Such a beautiful facility and friendly staff!

Punti positivi: The view from the hotel room was very nice/ fantastic. The room was very spacious. Staff at frontdesk and bellboys were very friendly.

Punti negativi: The safe was in bathroom; this was not always handy. The room was somewhat dusty on cabinets/ desk. Toilet seat was somewhat worned out.

Punti positivi: L'hotel e la camera erano buoni. La doccia non ha una buona pressione dell'acqua. Se risolvessero questo problema darei loro 5 stelle

Punti positivi: La posizione, i servizi, comfort, balcone, la pulizia, personale cordiale

Punti negativi: Barriera linguistica

Punti negativi: The pool area close at 8 & wasn’t allowed to play music

Punti negativi: Great Hotel, great Location very clean and pretty

Punti positivi: It was alright

Punti positivi: Space for little one to run around in room and have her own space. The washer and dryer ! Amazing The pool was fabulous too

Punti negativi: Valet was a little slow, but that’s probably due to all the one way streets surrounding property

Punti positivi: The hôtel is beautiful, room is beautiful, location is perfect.

Punti negativi: The double beds were actually smaller than twin size so it was difficult to sleep 2 people in it!

Punti positivi: Excellent services, mainly at the pool, very friendly staff, room is very clean and modern, view is amazing (the view is beautiful from those rooms which overlooking the ocean)

Punti negativi: skybar was under my expectations thanks to hell-hole, and nothing special (discount, preference for guest of hotel)

Punti positivi: The gym was amazing

Punti negativi: The food at the hotel was not good at all. Waste of money

Punti positivi: The location and the facility available in the room was excellent

Punti negativi: The cleaning was not on the hotel level

Punti positivi: Posizione ottima, qualità dei cibi. Piscina

Punti negativi: Non e' un Hotel adatto a chi viaggia per lavoro o per Relax. Non e' un Hotel 5 stelle. Va bene per gente giovane senza pretese. L'Hotel ha 40 piani. Il sistema dell'ascensore e' centralizzato e si e' danneggiato, lasciando decine di persone in balia degli eventi (io stavo al 31esimo piano). In generale concetto sbagliato di mettere un Roof Garden al 36esimo piano, che richiama qualche centinaia di persone il fine settimana, impedendo l'uso degli ascensori. Il personale del Lobby ha un comportamento poco professionale, ed il fine settimana anche rientrare in Hotel di sera e' un problema per il flusso di gente che va al Roof Garden (Bar). Tutto il personale in generale ha un atteggiamento poco cordiale e sempre infastidito. Room Service pessimo. Cena richiesta e mai arrivata in stanza.

Punti positivi: The breakfast buffet was scaled back since a previous visit, less choice.

Punti negativi: not charging $10 dollars a package, I understand the need for a charge. I feel $10/package is too much. I use this facility as it is more secure than sending to the country I reside in. this trip added on $100 dollars to my overall stay. not a highlight, and will be a determining factor on future bookings. I have been to hotels were this is a complementary service.

Punti positivi: Great location, amazing facilities, mind blowing restaurants!

Punti positivi: Hotel moderno, con stanze ampie e pulitissime; ottima posizione per spostarsi; é all’interno di un modernissimo centro commerciale che offre oltre allo shopping ampia scelta di locali per pranzo o cena. Consigliato

Punti negativi: Bisognerebbe ampliare la scelta nel buffet della colazione, non all’altezza della struttura e del prezzo pagato

Punti positivi: breakfast is good, but not everyday the same. Should have more options for long stay. Far from fresh market, not easy to get grocery.

Punti negativi: Room is clean , air condition temperature is good.

Punti positivi: Everything

Punti negativi: Bar AND restaurat closing because a system failure.

Punti positivi: Hotel is New, well kept and very clean! Proximity to Dolphin mall is great for shoppers and very good for those with business in Doral area.

Punti positivi: Although I didn't stay long, I appreciated how close it was to the Mall across the street and to the location of the reason for my trip. The room was very comfortable and the staff was helpful and welcoming.

Punti positivi: Dimensione camera,letti comodi,doccia grande e moderna

Punti negativi: Colazione

Punti positivi: Free breakfast and can walk to dolphin mall in 5 minutes

Punti negativi: Nothing else around except for dolphin mall, no free airport shuttle Not all cable stations on tv... no TLC so I couldn't watch 90 day fiance..lol.

Punti positivi: Great location

Punti positivi: Definitely booked because of the location.

Punti positivi: Buona posizione, la temperatura e' perfetta nel corridoio e aree comuni.

Punti negativi: Il servizio shuttle service per il Dolphin Mall, si dimenticano le persone li ad aspettare loro. servizio pessimo, poco puntuale.

Punti positivi: The location was excellent for our trip and breakfast for the days spent was fantastic! We have no complaints.

Punti negativi: There is nothing that we did not like about our stay at this hotel. It was absolutely amazing....

Punti positivi: Location was good for the purpose of our stay. The breakfast was included in the price and the variety was very good. The uber availabilty for that location was good.

Punti negativi: Noon

Punti positivi: Everything was great! We choose to pay for breakfast and it totally worth it! Great service and super confort bed. Definitly will come back.

Punti positivi: Everything

Punti negativi: Not Applicable

Punti positivi: I liked the hotel a lot and I recommend them, super clean the big rooms and the attention of the excellent staff I give them a 100

Punti negativi: I liked the hotel a lot and I recommend them, super clean the big rooms and the attention of the excellent staff I give them a 100

Punti negativi: Breakfast awesome

Punti positivi: Everything

Punti negativi: N/A

Punti positivi: Nell'insieme non si può dire niente di male. La camera è spaziosa, dotata di frigo per tenere bibite al fresco e soprattutto l'acqua. Un costo notevole se acquistata in bottigliette. Mentre in un market è molto conveniente. La colazione direi che è soddisfacente. Altra cosa meritevole il distributore di caffe e te disponibile quasi tutto il giorno e la sera tardi.Il bagno e comodo, diviso fra lavandino , water e doccia. Comodi i parcheggi

Punti negativi: L'orario della colazione termina alle 9,30. Forse andrebbe meglio alle dieci.

Punti positivi: Cleanliness of the rooms and facilities.

Punti negativi: I did not like being given a wheelchair accessible room (we did not request this nor did we need wheelchair facilities). I asked to be relocated and was relocated to room 200 where the AC was noisy (we had to switch it off in order to sleep at nights.)

Punti positivi: Location

Punti negativi: Elevator out of service and not very friendly atmosphere

Punti positivi: The room was great!

Punti negativi: Just one elevator working

Punti positivi: GOOD BREAKFAST, NICE PEOPLE. FOOD WAS OK, FRUITS, CEREAL AND OTHER. IT WAS GOOD. BREAKFAST HOURS WERE ENOUGH AND HAD SOME EXTRA MINUTES OF TOLERANCE.

Punti negativi: NEED A BETTER SPACE FOR BREAFAST

Punti negativi: My room was somewhat too dark. I wish we had more lighting in it.

Punti positivi: I loved how friendly and accommodating this hotel was. My husband and I had stayed at another hotel the previous night and had a horrible time there. This hotel made up for the rest of our trip! Room is very spacious and clean! Also the breakfast is a major plus! Delicious and the staff stays on top on making sure nothing runs out! I will stay at this hotel again sometime.

Punti negativi: There was no balcony, but they never said there was going to be I just wish there was. Parking was difficult, only because the hotel was sold out.

Punti positivi: Modern appointments, plenty of room to stretch in the rooms. Great bold coffee for breakfast downstairs. The staff was very helpful answering questions about the area and where to dine.

Punti positivi: L'appartamento era spazioso, il servizio di pulizia era decente, anche se dovevamo chiamare una o due volte per gli asciugamani extra. La posizione era ottima, il centro cittadino/area di Brickell con molti ristoranti e bar nelle vicinanze. Bella cucina. Bel balcone. Il personale era reattivo quando ne avevamo bisogno.

Punti negativi: I letti erano terribili, ho dormito nel letto un paio di notti e poi ho dormito sul divano il resto del soggiorno. I letti non avevano un cuscino che sembrava dormire sulle molle per metà tempo. Il divano era più comodo. Non avrei potuto dormire tutta la settimana sul letto senza problemi di ritorno. Abbiamo dovuto pagare per un parcheggio di 25 dollari al giorno e hanno cercato di pagare per una settimana anche se siamo tornati l'auto a noleggio il giorno dopo che siamo arrivati. Lo hanno preso fuori della fattura comunque.

Punti positivi: The location was great for us as we like to sleep and south beach doesn’t shut down. The food at the lobby restaurant was great, they even brought up orders to the pool! They were in the process of renovating and gave us an upgrade to a bigger suite when we arrived.

Punti positivi: Love everything about this place. I’ve stayed here about five times at different times of the year and the service is always consistently amazing. By far my favorite place to stay in whenever I visit Miami/Brickell.

Punti positivi: The bed was very comfortable, we liked the design of the room.

Punti positivi: The housekeeper was amazing

Punti negativi: Bartender not experienced and small to go drinks

Punti positivi: The staff couldn’t of been more friendly. The accommodation was fantastic, high end quality and all the facilities you could need. Full kitchen etc The Apartment was faultless, clean and crisp and very modern perfect for our family.

Punti negativi: There was nothing to dislike, it was fantastic.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: The staff was friendly, the rooms were great and they were clean. But finding the place was alittle difficult because the name of the place goes by initials not by their name.

Punti positivi: We had a great time, felt very comfortable, the concierge, Nick was very friendly and made us feel appreciated. We also liked the location and the neighborhood. I would definitely recommend the hotel to friends and family

Punti positivi: We were upgraded to a larger apartment on arrival which was clean spacious and comfortable. The gym was good and the pool was a nice size. The staff were very friendly and helpful. Overall we really enjoyed our stay.

Punti negativi: It was a little far out from the touristy spots we wanted to visit.

Punti positivi: Everything

Punti positivi: Excellent service very good location wonderful view

Punti negativi: Restaurant need improvement

Punti negativi: Water views are gorgeous. Very modern room. Had a nice kitchen and washer and dryer.

Punti positivi: La posizione e la piscina.

Punti negativi: Piscina sporca, sporca spa, camera sporca, cara forn nulla. Anche l'holiday inn dispone di una camera da letto e il bagno slepers e più pulita. L'armadio era rotto, e ci hanno dato una camera per particolari capacità non so perché.

Punti positivi: La posizione è ottima. Il personale è cordiale.

Punti negativi: La reception hall troppo piccola e affollata. Pareti troppo sottili.

Punti positivi: Piscina,posizione,letto era bello.

Punti negativi: Il servizio clienti era pessimo per un hotel a 5 stelle, muffa nei corridoi della camera, i tappeti macchiati e sporchi, ogni pezzo di arredamento era danneggiato. Se volevo stare in un hotel 6 ho potuto risparmiare 200 dollari.

Punti positivi: L'hotel e l'atmosfera erano fantastici. Il miglior servizio erano il facchino e il servizio di parcheggio.

Punti negativi: Personale inesperto, in particolare il servizio nel ristorante era scarso! Gli addetti alla reception ci han dato informazioni divergenti, non chiare quando abbiamo chiesto informazioni sui ristoranti.

Punti positivi: Mi è piaciuto molto questo hotel. Il concierge Jorge Rocha era molto disponibile, e ci ha dato un ottimo livello di servizio clienti. Consiglio vivamente questo hotel a chiunque voglia visitare Miami.

Punti positivi: Great location

Punti negativi: Not my style as far as room décor. A bit dated for my taste.

Punti positivi: I absolutely love the staff. My room was clean and service daily as I expected. I am overly impressed with the staff at the hotel restaurant. I was cold in the restaurant. The host got us warm blankets. It made our night. I was able to eat and drink in a fine dining restaurant, with a warm blanket from housekeeping. This was a FIRST in my life. Our service was amazing. Nice young man.

Punti negativi: It didn’t dislike anything

Punti positivi: Centrally located and pool was long and beautiful

Punti negativi: Parking to expensive

Punti negativi: Staff was so bad. Not what I would expect from the W. The worst W I stayed at and I don’t recommend it to anyone, specially if you are used to high quality service.

Punti positivi: We upgraded to a corner suite. Double aspect. Really spacious and with a large bathroom. Pool area is good. Three pools and double loungers overlooking the bay/Brickell Key. Great location away from the hustle and bustle of South Beach but 10 minutes in a taxi if you need a South Beach fix. Super friendly staff. Excellent hotel. Looking forward to returning.

Punti positivi: Lovely hotel, great staff who go above and beyond!

Punti negativi: Dirty towels and pillow cases was not changed.

Punti positivi: friendly staff, nice room, good location

Punti negativi: to get to the spa (and/or the workout room), you need to walk down a flight of stairs, walk thru an entire level of a parking garage which is super creepy and doesn't set a great mood...also, roof top (50th floor) pool was closed the entire time

Punti positivi: The pool.

Punti positivi: I was charged 3 times at this hotel . They said it’s an it error . Up till today . They haven’t refund the other two charges they claimed to be an error. I’ve reported to them and to booking.com .my bank sent information in this regard.nothing have been done .poor customer service.unproffesional behavior. Why charge my card for 3 transactions against 1 night only ? Very suspicious.

Punti negativi: Like I explained above . I have never experienced such transactions before. What if I wasn’t getting alert ? Will they admit that they charged me 3 times ? And when I raised the issue. What have they done till now ? To rectify? Nothing. It’s shameful.

Punti negativi: Room was extremely dirty. Massive red stains on the carpet. Decor is outdated and repulsive.

Punti positivi: The food was lovely in the restaurant for dinner. The room was also very comfortable and clean. The staff were extremely lovely in all parts of the hotel even just in passing!

Punti negativi: The breakfast was pretty awful for a 5 star hotel. Although the dinner was lovely the wine selection wasn’t very broad and the air con was beyond cold. Wow! As this was booked for a birthday, the offering was pretty poor. It would have been nice to have been offered a better view or maybe a glass of champagne, just to make us returning customers. Regarding the room, the products were pretty poor and the balcony space not very luxury. Pretty dull. To summarise, great staff, great food overall, decent room, however not worth the price.

Punti positivi: The pool area is fantastic and rooms were very spacious

Punti negativi: Rooftop bar was closed for renovations, but that happens

Punti positivi: L'atmosfera e la pulizia

Punti negativi: Servono più attrezzature per palestra. Ascensore è molto, molto lento.

Punti positivi: Tamanho do quarto.

Punti negativi: I was in the hotel and paid the stay in cash, but the bill was charged to the credit card. How can I have the payment returned, preferably on the card?

Punti positivi: the stay was great and we will be back ...

Punti positivi: The bed was comfy room clean check in and check out was very quick staff was nice j

Punti positivi: Everything was great. Very clean and all facilities as the description was very nice.

Punti positivi: Struttura simpatica e pulita. Staff gentile. Camera con dotazioni funzionali.

Punti negativi: Posizione decentrata, non comodissima.

Punti positivi: The staff was great, having supported every time we needed the room was clean, beautiful, quiet and with a nice view. Certainly we will return.

Punti negativi: The parking for guests is quiet expensive so we decided to let the car in another parking lot, however it would be nicer to have a special price for clients.

Punti positivi: Close the airport, clean, comfortable beds

Punti negativi: We were on leave 2 in between 4 storage / service doors so were kept awake all night to doors banging and staff talking.

Punti positivi: Look and feel of the hotel

Punti negativi: No concierge to help with my bags.

Punti positivi: Very good people in Lobby

Punti positivi: Everything

Punti negativi: The new style were the ceiling shows the building structure. Only thing that I found that wasn’t to MY liking.

Punti positivi: It was clean and close to restaurants.

Punti negativi: It was very dark in the room. There were no overhead or reading lights. It was farther than expected from the airport.

Punti positivi: Everything was excellent really enjoy my stay will be back again

Punti positivi: The staff was great, the hotel was full and all ran smooth we stayed 5 days and the room was cleaned well every day and breakfast was great. The front desk was very helpful w my packages from Amazon. Loved our stay, will definitely be back.

Punti positivi: Staff was amazing! Check in/out process was quick and painless. Food choices for breakfast was creative.

Punti negativi: Limited breakfast options as not typical items were not available.

Punti positivi: The room was beautiful and spacious. The bed was comfortable. Excellent shower. Breakfast was delicious. We like the fact that they had a restaurant attached to the hotel. It was a little pricey but the food was excellent!

Punti negativi: No.

Punti negativi: The stay was pretty good but I weighted at the airport for a hour and a half before anyone came l was angry because after leaving home at 6 am and getting there at 8 PM to stay at the airport for a hour and a half is unacceptable plus it took 25 minutes to get there which I thought the hotel was closer to the airport but the hotel was nice.

Punti positivi: Everything was good

Punti negativi: Nothing

Punti positivi: Good location, close to the dolphin mall

Punti negativi: Spacious, clean, modern room. The bed is so comfortable.

Punti positivi: Il personale è molto gentile e disponibile. Pulizia ottima! Il 107 Steak & Bar, il ristorante dell'hotel aperto però a tutti, merita sicuramente una visita, ottimi sia il pesce che la carne di qualità

Punti negativi: La mia camera, affacciata sulla strada, non è insonorizzata per il traffico, che quindi si sente a tutte le ore

Punti negativi: 40 mins to the beach because of traffic

Punti positivi: Front desk crew was the best!

Punti positivi: Fantastic hotel. Clean, spacious rooms, great breakfast with emphasis on heath. Would love to recommend this hotel to many

Punti positivi: How clean it was very good on that.

Punti negativi: Nothing really, it was ok.

Punti positivi: Good breakfast , excelent swimming pool, Nice staff. I was very satisfied with this hotel. Close to the airport & dolphoin mall

Punti negativi: Extra charge for late checkout.

Punti positivi: All good except parking

Punti negativi: Parking expensive

Punti positivi: The staff was great, beautiful view, very good bed, the staff was excellent.

Punti negativi: Plastic forks and paper plates at breakfast, no parking without valet ( $25 per day ).

Punti positivi: The location was very convenient to the Shoppes at Midtown, and the beach. Miss Christina checked me in and she was an absolute Gem! She was extremely friendly and helpful, I just wanted a quick bite for dinner, something close by within walking distance, and she recommended LaLaTina, literally around the corner. I was not disappointed in the food or the service. My company has give-away gifts, and I gave her a pair of sunglasses. The hug I received as a thank you was worth it. Please give her kudos from me. The breakfast was delicious with lots of choices, including tropical breakfast smoothies! The room was clean and cozy, with awesome water pressure in the shower. I have never been disappointed by an Hampton Inn & Suites yet, and will continue to use them when I can.

Punti positivi: Beautiful view to Miami

Punti positivi: È andato tutto benissimo. Dalla stanza, ai comfort, la piscina, la colazione.

Punti positivi: Perfect Hotel very clean very friendly staff good location I am recommend everyone.

Punti negativi: Just one think to know if you go there with your car you must pay daily $25 for car park they have 24 hours valet parking service. they are really nice but for guest parking must be free this is my opinion.

Punti positivi: I loved the staff, the hotel was clean, and location was close to everything

Punti negativi: I loved everything about this hotel except that I had to pay for parking.

Punti positivi: dimensione stanze, molto pulito

Punti negativi: varietà colazione

Punti positivi: The staff was very friendly and helpful

Punti positivi: Very clean and well priced

Punti positivi: Clean, near shopping and cruise port, great customer service

Punti positivi: Comfortable, great location.

Punti negativi: Far too much single use plastic everywhere. What’s wrong with real cutlery and plates?

Punti positivi: Camera ampia e pulita

Punti negativi: No lettino x bambini.

Punti positivi: Everything except the pool area the staff was super friendly and nice

Punti negativi: The pool area

Punti positivi: Room was clean.

Punti negativi: We were given a room with elderly accessible bathroom that we didnt liked at all.

Punti positivi: Before booking I did look at others reviews. one said that had a great view of the cement factory, I did not see that as I was on the ground floor and I did not come to Miami just to stay inside and look out the window all day. the thing about being in the industry area made it easy getting in and out on the road. The Free Breakfast. I took the Tortilla, put eggs and sausage (the pork, as they also had turkey), added salsa, spinach lettuce, and cheeses. the waffle I took some of the chocolate chips and put them on my waffles. the oatmeal was a bit runny, and brown sugar (but seems like everywhere it is runny way, this happen to be less runny than others). they had cereal. drinks are water, orange juice, coffee, hot water (maybe for tea), apple juice, Milk, skin milk. They have an out door dining area, it was great as everyone seem to have kids, so no smokers there. I'm not sure if you can smoke there or not. I like to eat out side when it is nice out, just hate it to be ruined when some one lights up a cigarette or cigar. I didn't have much interaction with the staff, but what little I did they where nice. they do have a small convent store, price are high, but nice to have in a pinch.

Punti negativi: they however didn't have any sprite, 7-up, mist, type of drink in their little store This would be bad if you wanted to walk to places, but uber/lift/taxi would be your key.

Punti positivi: Bed

Punti negativi: Nothing

Punti positivi: The staff is very kindly

Punti negativi: Nothing

Punti positivi: Bed was really comfy and the room was very spacious and nice. We only stayed one night to hop on our cruise the next day. Perfect hotel for that. Didn't care about the view or the amenities.

Punti positivi: Everything

Punti negativi: Nothing

Punti negativi: The shower was open. I didn't like not having a door on the shower,it was cold

Punti positivi: Breakfast was good.

Punti negativi: We booked and were confirmed for two King Suites. Instead, we were given two queen double rooms and were made to feel like second class citizens because we booked through Booking.com. Treated with callousness. In addition, I had to disinfect the toilet because I observed pubic hairs on the toilet seat when I inspected the bathroom upon entering the room for the first time. Very disappointed!

Punti positivi: Accesso rapido per e dall'aeroporto Molto pulito e moderno Ristorante in hotel ha buone scelte di cibo oltre la norma

Punti negativi: Check-out solo fino alle 2:00--difficile per coloro con un volo sul tardi.

Punti positivi: Le strutture e il personale erano eccezionali. Voglio stare qui la prossima volta.

Punti negativi: è una struttura nuova, quindi la piscina non era disponibile.

Punti positivi: Great hotel close to airport

Punti positivi: Everything was very fine.The personnel at reception was very kind,supportive and professional.Hope to see you again in some of my next visits to Miami. Thanks a million and see you.

Punti negativi: N/a

Punti positivi: Nice location and pool

Punti negativi: Hair dryers not good at all, was told it is a “green hotel” so can’t get to use hairdryer on high setting? Super frustrating

Punti positivi: Struttura elegante, molto pulita, con ottimi servizi a partire dalla piscina. Colazione ricca di scelta, dal bacon, ai dolci alla frutta. Staff molto cordiale e disponibile.

Punti negativi: Purtroppo, il parcheggio è obbligatoriamente a pagamento, 20$ al giorno che vanno sommati al costo della camera.

Punti positivi: I liked the facilities; the staff was very helpful and pleasant; the shuttle service was excellent; and the overall architectural design and fixtures within the hotel were unique, fabulously beautiful, and breath-taking.

Punti negativi: Relative to breakfast, the hotel did not cater to the palate of vegans or customers who prefer organic foods.

Punti positivi: Camera spaziosa. Letto comodo. Servizio navetta per l'aeroporto.

Punti negativi: Mancava il bagnoschiuma. Colazione soprattutto salata. Locale colazione un po' ristretto per cui si è creata una certa fila.

Punti positivi: This is a great hotel. Very near to the airport and the shuttle is extremely efficient. Check-in was quick and staff are helpful and friendly. Breakfast is good with something different everyday.

Punti positivi: Perfect stay just by the airport!

Punti negativi: Limited food choice around

Punti negativi: The aircraft flying just over the hotel day and night

Punti positivi: Its absolutely clean and neat. Quiet and peaceful especially since its beside an airport.

Punti negativi: Parking costed $20 a night. Its oddly place by the highway and you have to be careful or you'll pass it.

Punti positivi: The breakfast

Punti negativi: Pay for parking

Punti positivi: Very closeto the airport and shopping malls

Punti negativi: That you have to pay to park your car

Punti negativi: La camera era bella e il personale cortese. Tuttavia il cibo era terribile. La colazione era costosa e disgustosa.

Punti positivi: La vicinanza alla stazione della metropolitana, ai ristoranti e al negozio di alimentari. L'Hotel dispone di un parcheggio più economico dei parcheggi pubblici ...

Punti positivi: La posizione era fantastica. Camere nuove.

Punti negativi: La doccia era intasato. Non abbastanza asciugamani

Punti positivi: Tutto

Punti positivi: La piscina sul tetto e educati i dipendenti

Punti negativi: A/C

Punti positivi: Always a good experience staying at Novotel. Thanks 'hotel employee for your help!

Punti positivi: The sfere Pleasant atmosfhere Kind personnel and nice breakfast

Punti negativi: The coffee

Punti positivi: The room was really spacious and gorgeous. I loved the whole layout and city view of the room. The service was great and the pool on the rooftop was amazing. I really enjoyed my services during my stay.

Punti positivi: The room, the shower, the rooftop area, location, everything

Punti positivi: Room was nice. Location was great! Breakfast buffet was very good.

Punti negativi: Could not understand the front desk clerk. She had a thick Asian accent.

Punti positivi: The interior design was sharp. Especially the bathroom. And it was clean.

Punti negativi: We loved it. Only issue is the coffee maker in the room sucked. Spent 20 minutes trying to get the thing plugged in due to the impossible safety outlets. Once we got it plugged in, it never would make coffee. :/ Other than that, we loved it.

Punti positivi: I have been to this hotel at least six times when it was the Atton. The transition seems to be seamless. The staff friendly and professional. The rooms were clean as always.

Punti negativi: There should be more light in the bathroom mirrors. The parking rate went up. No morning coffee in the lobby.

Punti positivi: Rooftop pool & the DJ

Punti negativi: No

Punti positivi: The service was good and the room was pretty nice and organized... The employees were very polite and sympathetics.

Punti negativi: The only problem was a the beginning with the 300 dollars fee. You should see a notice in the ad and when making the reservation to charge something more apart.. is very disappointed have a surprise fee when you are getting checking in... Thank you

Punti positivi: I had a great time staying here and the location was great. Very nice hotel.

Punti negativi: The front desk staff took a while to attend everyone and the concierge took a very long time to bring my bags up to my room. I went down stairs to inquire and he was talking with coworkers so I just retrieved them myself.

Punti positivi: Beautiful hotel, amenities

Punti positivi: Breakfast was amazing!!! Very good food and service

Punti negativi: That the hotel didn't have a shuttle to the pier which was 1 mile away

Punti positivi: I didn’t like being placed in a handicap shower room but other than that, it was excellent and the staff was amazing! Will stay here again and again!!

Punti negativi: Sorry see above

Punti positivi: The location

Punti negativi: The parking

Punti positivi: L'albergo è situato in una posizione strategica, molto vicino alle fermate di tutti i mezzi pubblici che portano nelle zone turistiche di Miami. La colazione molto ben fornita, nonostante fosse già inclusa nel prezzo, con la possibilità di ordinare anche piatti alla carta oltre che servirsi dal buffet, già più che sufficiente. La piscina molto bella e tranquilla, fornita di asciugamani.

Punti negativi: L'unica pecca è la mancanza di armadi o cassetti dove riporre i vestiti in caso di un soggiorno prolungato.

Punti positivi: The location

Punti positivi: The location is great

Punti positivi: Great decor, bathroom size and room.

Punti negativi: Nothing

Punti positivi: very nice room, pool and breakfast, oh my god the breakfast. very nice view from the terrace and pool very well ada adapted for a wheelchair user like me.

Punti positivi: The location and facilities, the comfort and the room

Punti negativi: The check-in was a dreadful experience I came with my children at 1 PM and there was not a room for us until 4 PM !! Parking not included: $41 / night doesn’t make sense in a city where to always need a car.

Punti positivi: The staff was outstanding. The room beautiful. The location perfect. Not much more to say.

Punti positivi: Great breakfast, and super view from our room on the 16th floor. The staff was very helpful and the pool was nice and clean.

Punti negativi: Expensive menu in the restaurant, but considering the location it is to be expected.

Punti negativi: $200 hold on account

Punti negativi: View from room