Hotel a Miami

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Il servizio al four seasons è eccezionale. Un'esperienza straordinaria.

Punti negativi: Tutto era perfetto

Punti positivi: Personale eccezionale, grande sala da pranzo

Punti positivi: Camere pulitissime e molto accoglienti, servizi al top. Area fitness strepitosa.

Punti negativi: La piscina piu bella era chiusa per ristrutturazione

Punti positivi: Nice building.very nice staff.good room service

Punti negativi: Felt outdated. Old fashioned.pool was in reconstruction. The pool that was open. Was very dirty

Punti positivi: Four Seasons is gorgeous but great staff makes it outstanding.

Punti negativi: Housekeeping came at 9pm to change towels/ open bed: a bit late

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Location, access to freeway, nearby places to go walking and enjoy the beauty of the bay, next door church, elegant place, great dining experiences arroind, classy neighborhood.

Punti positivi: The bed, the service and the pools.

Punti positivi: the place was great and the bed was comfy.

Punti positivi: Rooms

Punti negativi: On the evening table of one of the best hotels in the world, I had the experience of one big and disgusting insect taht you could see in any dirty environment. The management of the restaurant as well as the hotel management were not ready how to meet the problem properly :(((

Punti positivi: Exceptional property and staff extremely helpful

Punti positivi: The burgers but fries seemed to be bottom bits, but still good.

Punti negativi: The tacos were a bit small, the fish basket a little Salty.

Punti positivi: I have stayed in many Four Seasons: Bali, Istanbul, Maldives (3 times), Dubai, Serengueti, Nevis, and the Miami staff was not friendly.

Punti negativi: It was ZERO services. Starting from the front desk, bell boys, restaurant staff.

Punti negativi: Il servizio e la posizione erano eccellenti

Punti positivi: Il personale della reception era molto competente.

Punti positivi: It was a beautiful hotel right on the water with beautiful views.

Punti positivi: Out door

Punti negativi: Dated and lobby has vey limited seating area wasn’t inviting at all other than front desks staff service and attitude were not to mandarin stander at all

Punti positivi: The breakfast was delicious.

Punti positivi: the size and view of the room.

Punti negativi: We had a issue with the bathroom, leaked every time we took a shower. The water spread around all the bathroom and outside of it leaving the carpet of the room really wet.

Punti positivi: We have stayed at this facility and we are back because we liked it. Stay was great !

Punti positivi: Ottima posizione Ottimo il ristorante Ottimo tutto

Punti positivi: Great location , near to the city but peaceful on the small island

Punti negativi: Nothing negative to say

Punti positivi: Bellissima posizione con vista sul down Town ...

Punti negativi: Piscina piccola

Punti positivi: Good location and lovely views. Spacious rooms and excellent service

Punti negativi: Restaurant and bar disappointing for the mandarin. Pool quite small and not enough space as we could not find a lounger to use

Punti positivi: Bellissimo hotel su un isola artificiale nella baia di Miami. Staff molto disponibile, camera spaziosa e molto pulita. Spa e piscina di alto livello. Ottima colazione. Tutto perfetto.

Punti negativi: Il getto della doccia è un po' eccessivo e si rischia di sprecare una grossa quantità d'acqua. Purtroppo l'hotel, pur essendo sul mare, non ha la possibilità di uno sbocco su una spiaggia.

Punti positivi: The customer service was amazing, from the time we were greeted by valet crew to the front desk! Everyone was great. Thank you

Punti positivi: The property was nice but honestly for the insane amount of $ they charge it’s not at all worth it we payed for a deluxe bay room and the balcony was barely big enough for two ppl no chair, nothing else spectacular about the room for the exorbitant price compared to other hotels I’ve stayed at for half the price . no coffee pot and basic amenities in room even asked for body wash and was not provided.. staff was nice but everything was at an extra charge, $10 for a lg coffee!! Seriously ridiculous plus they charge a ridiculous amount for incidentals know that before u go! Def wouldn’t stay there again for that price with nothing included and nothing really special about the room .

Punti negativi: See above review

Punti positivi: La posizione, la pulizia

Punti positivi: Stanze grandi e pulite. Posizione perfetta per visistare miami. Colazione abbondante e veramente ottima.

Punti negativi: Nulla.

Punti positivi: Fantastic location - close to many bars and restaurants priced from $ to $$$$ so what ever you chose - $25 in a taxi to cruise terminal (I think They also run a shuttle) - fantastic staff - great rooms - great free breakfast We stayed as part of our 30th wedding anniversary trip and they even got us a card and some Goodies - we highly recommend this hotel.

Punti negativi: Nothing to dislike

Punti positivi: Very nice Hampton inn. Super friendly staff! More upscale compared to roadside Hampton inn's. Nice interesting views from our room, like the stripe painted building across the street. Modern furnishings. I noticed a sign at the front desk, this building is Leeds certified. Leeds means a high standard of energy efficient. Google it if you want to learn more. The traditional free breakfast associated with Hampton's. Except the breakfast was much better and offered items not seen at other Hampton inn properties. Big selection of Meats and cheeses, two different waffle batters, bagel poppers (looked like open face bagel with melted cheese and bacon crumbles), more upscale fruit, fruit smoothies made with Greek yogurt, then all the normal stuff found on traditional Hampton's breakfast buffets. The plates, eating utensils, cups are made from potato. Who knew?! Potato for that stuff! Pool area is nice, towels available in the pool area. A gym near the pool. Bar area is nice. Pool table in the bar area is in a weird location, in the middle of the tables. I would think you would catch someone in the head with your pool que. Only con about this place is the extremely firm bed. I would stay here again.

Punti negativi: Bed was too firm. Everything else was great

Punti positivi: Location, rooms & great breakfast

Punti positivi: It was nice to get a free glass of wine and the breakfast buffet was great. Rooms were very clean and nice.

Punti negativi: Nothing I can think of.

Punti positivi: How I felt right at home.

Punti negativi: The comfort level and friendly staff on the spot help with questions

Punti positivi: Breakfast was amazing

Punti negativi: That I had to pay to park and u stayed there

Punti positivi: I like the breakfast and enjoy the location

Punti positivi: They staff were very welcoming and homely. It was like they had known me before especially vivrose Michael and her colleagues. Theo at the pool was really nice.

Punti negativi: I liked everything. All the staff were very friendly. They had a superb gym. Wonderful breakfast. I recommend every traveler to Miami to give Hampton Inn a trail.

Punti positivi: Nice location - great variety of bars and restaurants in a walking distance, and not so far (by car) from South Beach or other interesting parts of the city. The room was good, nothing so relevant to complain about. Nice space (even for three people), big bathroom, nice shower, super clean. The staff was also nice and supporting. A nice surprise was the free coffee the entire day, and sometimes there were also free snacks to take away!

Punti negativi: What could definitely change is the price you pay for parking in the hotel! US$ 28 per day seems a bit abusive! Breakfast wasn't bad, but could offer more options. Compared to other similar hotels we stayed in the past, it was a bit poor. And some of the options took a while to be refilled... About the room, the only thing that could be improved is the AC machine - it's a bit noisy.

Punti positivi: Check in was quick and easy rooms are big and comfortable

Punti negativi: Nothing

Punti positivi: Personale accogliente. Struttura accogliente

Punti negativi: Impersonale

Punti negativi: Ottimo albergo, ottima posizione molto pulita e bella

Punti positivi: L'hotel e la camera erano buoni. La doccia non ha una buona pressione dell'acqua. Se risolvessero questo problema darei loro 5 stelle

Punti positivi: La posizione, i servizi, comfort, balcone, la pulizia, personale cordiale

Punti negativi: Barriera linguistica

Punti positivi: Location was very convenient. The view of our room (Bay - Corner King) was spectacular as well. Staff provided us with a complimentary fridge for the stuff we had (the minibar was full and chargeable for emptying).

Punti negativi: Was expecting an outstanding stay with the rate given for our stay. However, defining the experience we had as mediocre would not be very unreasonable. The hotel, facility and the service were beautiful yes, but the details may drag the hotel's reputation in the future. For instance, no coffee/tea availability in the room, not being able to use the pool during night time, etc.. The breakfast can also be considered as mediocre for a facility like this.

Punti positivi: The staff is exceptional! The property is beautiful. We spent a quiet day at the pool, which is beautiful. Drinks at Sugar and breakfast at Quinto. Everything was fantastic. The location is excellent.

Punti positivi: The hotel is well situated within the heart of brickell city centre, the staff are always helpful, polite and welcoming. The room was spotless and comfy.

Punti positivi: The balcony was really nice and so was the little cafe in the hotel!

Punti negativi: The bathrooms are not private at all, it’s literally right by the door and the toilet has a glass door, very strange. It takes about an hour for someone to get you a bucket of ice to your room. And I don’t know why anyone would install a tv that’s on the wall but over a chair, makes absolutely no sense. The room was really nice but layout was so bad. It’s not comfortable to use the bathroom right next to the door and people can walk by and see you bc the door is glass. Oh and the 18% added gratuity is insane... 3 drinks at the bar ran me up almost $70.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Very nice view and perfect location for a stay in Miami!

Punti positivi: Great staff , they deserve bonuses. Just an all around great value for what you get ..No need for me stay anywhere else if you can keep it that way.

Punti positivi: Everything

Punti negativi: Access to the 40 th floor too restricted

Punti positivi: Staff was friendly, great location and beautiful facility. Quinto and Sugar were excellent.

Punti negativi: Some items missing from the room at our arrival that we have to ask for, probably the person doing the room forgot. Another time we have to call three times to get ice.

Punti positivi: Restaurant was fantastic. Access to mall was great. Room and toiletries fab. Enjoyed very much.

Punti negativi: Not a lot!

Punti positivi: Rooftop bar Vista dalla camera

Punti negativi: Accessori in camera non all’altezza

Punti positivi: Everything else was awesome the location was great, breakfast was good and dinner. The rooms were cleaned good

Punti negativi: That the current shut off and I didnt like that they never answered phone at front.

Punti positivi: Everything

Punti negativi: Bar AND restaurat closing because a system failure.

Punti positivi: Clean, location is great and staff were helpful!

Punti negativi: The breakfast was limited

Punti positivi: Buona posizione, la temperatura e' perfetta nel corridoio e aree comuni.

Punti negativi: Il servizio shuttle service per il Dolphin Mall, si dimenticano le persone li ad aspettare loro. servizio pessimo, poco puntuale.

Punti negativi: Only one thing I was disappointed with the iron was not up to my standards. Need to invest in a proper iron.

Punti positivi: The staff was good, especially Nicky shout out to her, she was so helpful and welcoming. Thanks Nicky. And Nicky my daughter is still on YouTube

Punti positivi: breakfast was great location was perfect

Punti positivi: The staff were helpful and I loved the location it is right near to the mall which had everything.

Punti negativi: The location and the staff.

Punti positivi: Located in front of the mall this hotel offers comfortable suites The breakfast is a plus and every single employee was kind to my family

Punti negativi: They couldn’t arrange to accommodate a crib in the room claiming there wasn’t enough room for it. The hotel room was extremely spacious

Punti positivi: The Hotel provided free scheduled shuttle to and from Dolphin Mall, the Lobby was so clean and smelled fresh (Loved that), there was a microwave in the room and the breakfast was more than expected and they gave complimentary breakfast for the first day. The staff was so helpful and kept everything clean and organized. I really enjoyed my stay.

Punti negativi: These issues were beyond the Hotel's control but someone on the floor was smoking Marihuana in their room and there was a couple on the floor having a serious argument that the security was called.

Punti positivi: Very clean friendly staff especially the staff at the restaurant

Punti negativi: Can’t think of anything

Punti positivi: Very clean

Punti negativi: The sauna whirlpool was cold

Punti positivi: La posizione e la piscina.

Punti negativi: Piscina sporca, sporca spa, camera sporca, cara forn nulla. Anche l'holiday inn dispone di una camera da letto e il bagno slepers e più pulita. L'armadio era rotto, e ci hanno dato una camera per particolari capacità non so perché.

Punti positivi: La posizione è ottima. Il personale è cordiale.

Punti negativi: La reception hall troppo piccola e affollata. Pareti troppo sottili.

Punti positivi: Piscina,posizione,letto era bello.

Punti negativi: Il servizio clienti era pessimo per un hotel a 5 stelle, muffa nei corridoi della camera, i tappeti macchiati e sporchi, ogni pezzo di arredamento era danneggiato. Se volevo stare in un hotel 6 ho potuto risparmiare 200 dollari.

Punti positivi: L'hotel e l'atmosfera erano fantastici. Il miglior servizio erano il facchino e il servizio di parcheggio.

Punti negativi: Personale inesperto, in particolare il servizio nel ristorante era scarso! Gli addetti alla reception ci han dato informazioni divergenti, non chiare quando abbiamo chiesto informazioni sui ristoranti.

Punti positivi: Mi è piaciuto molto questo hotel. Il concierge Jorge Rocha era molto disponibile, e ci ha dato un ottimo livello di servizio clienti. Consiglio vivamente questo hotel a chiunque voglia visitare Miami.

Punti positivi: Location Swimming pool

Punti negativi: Room interior Elevators

Punti positivi: Great location

Punti negativi: Not my style as far as room décor. A bit dated for my taste.

Punti positivi: I absolutely love the staff. My room was clean and service daily as I expected. I am overly impressed with the staff at the hotel restaurant. I was cold in the restaurant. The host got us warm blankets. It made our night. I was able to eat and drink in a fine dining restaurant, with a warm blanket from housekeeping. This was a FIRST in my life. Our service was amazing. Nice young man.

Punti negativi: It didn’t dislike anything

Punti positivi: Location, vibe, staff.

Punti negativi: Crazy street pedestrian intersection. Be careful!!!

Punti positivi: Centrally located and pool was long and beautiful

Punti negativi: Parking to expensive

Punti positivi: We upgraded to a corner suite. Double aspect. Really spacious and with a large bathroom. Pool area is good. Three pools and double loungers overlooking the bay/Brickell Key. Great location away from the hustle and bustle of South Beach but 10 minutes in a taxi if you need a South Beach fix. Super friendly staff. Excellent hotel. Looking forward to returning.

Punti positivi: Lovely hotel, great staff who go above and beyond!

Punti negativi: Dirty towels and pillow cases was not changed.

Punti positivi: The staff was very friendly and helpful.

Punti negativi: The facilities were so old and outdated. The couch and curtains in the room were dirty. Tried to go to the spa and all spaces were filled for the entire day.

Punti positivi: friendly staff, nice room, good location

Punti negativi: to get to the spa (and/or the workout room), you need to walk down a flight of stairs, walk thru an entire level of a parking garage which is super creepy and doesn't set a great mood...also, roof top (50th floor) pool was closed the entire time

Punti positivi: I was charged 3 times at this hotel . They said it’s an it error . Up till today . They haven’t refund the other two charges they claimed to be an error. I’ve reported to them and to booking.com .my bank sent information in this regard.nothing have been done .poor customer service.unproffesional behavior. Why charge my card for 3 transactions against 1 night only ? Very suspicious.

Punti negativi: Like I explained above . I have never experienced such transactions before. What if I wasn’t getting alert ? Will they admit that they charged me 3 times ? And when I raised the issue. What have they done till now ? To rectify? Nothing. It’s shameful.

Punti positivi: The food was lovely in the restaurant for dinner. The room was also very comfortable and clean. The staff were extremely lovely in all parts of the hotel even just in passing!

Punti negativi: The breakfast was pretty awful for a 5 star hotel. Although the dinner was lovely the wine selection wasn’t very broad and the air con was beyond cold. Wow! As this was booked for a birthday, the offering was pretty poor. It would have been nice to have been offered a better view or maybe a glass of champagne, just to make us returning customers. Regarding the room, the products were pretty poor and the balcony space not very luxury. Pretty dull. To summarise, great staff, great food overall, decent room, however not worth the price.

Punti positivi: The pool area is fantastic and rooms were very spacious

Punti negativi: Rooftop bar was closed for renovations, but that happens

Punti positivi: Siamo venuti per un weekend, ci siamo fermati una sola notte. Bell'edificio, graziose decorazioni. Il personale era gentile, la colazione all'americana era ottima e gratuita. Una piscina è in comune con la struttura accanto, e abbiamo fatto una bella nuotata notturna. Le camere erano pulite e ordinate, è stato bello avere un mini frigo e altre cose da cucina. La posizione non era male - non era fantastica ma non era troppo lontana da tutto. Nel complesso è stato un soggiorno eccellente.

Punti negativi: Abbiamo chiesto di effettuare il check-in anticipato e ci hanno detto che avremmo potuto solo se ci fossimo iscritti al loro programma - era non un grosso problema, ma chiaramente le camere erano già state pulite ed erano pronte, ma non volevano lasciarci entrare qualche ora prima, a meno che non ci fossimo iscritti.

Punti positivi: Easy access from the airport, but close to other locations. Very well equipped room and friendly staff.

Punti negativi: More variety on breakfast would be nice.

Punti positivi: Staff was very friendly and super accommodating! Second stay here! bonus points for remembering me and making me feel just as welcome as the first time!

Punti negativi: Breakfast selections...Need more choices.

Punti positivi: I liked everything except the same breakfast menu every day. Staff were polite and helpful. Free shuttle to and from airport and malls. Rooms are great with comfy clean beds. Pool warm, full gym and a laundry room. I will stay again if I have to.

Punti negativi: Everything about the stay at Element was great. Download the Lyft app and your transportation worries will be taken care of. It was basically the same thing every day at breakfast. Perhaps they can add some watermelon and pine to the fruit choices along with some sausages. The televisions screen lighting were somewhat dark and no option to brighten it.

Punti positivi: Location

Punti negativi: Food

Punti positivi: Spotlessly clean, modern, really nice breakfast, quiet, complementary shuttle bus to airport, very nice adjoining restaurant with discount for residents, gym and swimming pool

Punti negativi: Unsecured wi-if connection, shuttle bus service was not mentioned by check in staff or mentioned in any literature anywhere that I saw. I only found out about it by chance. This is a great free service that the hotel provides so why don't they tell people about it?

Punti positivi: The staff were friendly, the breakfast was lovely and the hotel was clean.

Punti positivi: The room was beyond my expectation. Beds were comfy. I like the green thinking and awareness for nature. So the lights are automatically shut out when leaving the room, paper towels they provide was made of a special material i think.

Punti negativi: Breakfast had for me no variation.

Punti positivi: Very clean modern hotel. Staff was great, breakfast was excellent, room was very spacious and bed was super comfy.

Punti positivi: This hotel exceeded my expectations. Location is great! Very clean. Luis at the front desk, is very customer service oriented and has that personal touch that makes you feel right at home. This hotel is close the malls and they offer a shuttle service. The room felt like a touch of home, everything was provided and the staff from housekeeping was also very efficient. A definite must.

Punti negativi: I thought the breakfast could’ve included scrambled eggs, it was ok. I suppose a great kitchenette located in the room, compensates for the average breakfast. It doesn’t really accommodate for the healthy but definitely for the majority, who enjoy pancakes and sugar. We had the option to cook.

Punti positivi: Migliorerei solo i cuscini, per il resto ottima camera e struttura

Punti positivi: Il personale è molto gentile e disponibile. Pulizia ottima! Il 107 Steak & Bar, il ristorante dell'hotel aperto però a tutti, merita sicuramente una visita, ottimi sia il pesce che la carne di qualità

Punti negativi: La mia camera, affacciata sulla strada, non è insonorizzata per il traffico, che quindi si sente a tutte le ore

Punti positivi: Breakfast was good. Kitchenette facilities. Hot shower.

Punti positivi: Location. Close to malls and restaurants.

Punti positivi: The Location is Great ! Tha Staff is very nice

Punti negativi: The Breakfast included.. I had to go outside for breakfast because I stayed for one week and its impossible to eat the same food every day. The don’t vary the Breakfast menu. And the Quality of the food is very poor, specially the meat (beacon, sausage )

Punti positivi: Nice selection of food.

Punti negativi: The was not hot.

Punti positivi: Nell'insieme non si può dire niente di male. La camera è spaziosa, dotata di frigo per tenere bibite al fresco e soprattutto l'acqua. Un costo notevole se acquistata in bottigliette. Mentre in un market è molto conveniente. La colazione direi che è soddisfacente. Altra cosa meritevole il distributore di caffe e te disponibile quasi tutto il giorno e la sera tardi.Il bagno e comodo, diviso fra lavandino , water e doccia. Comodi i parcheggi

Punti negativi: L'orario della colazione termina alle 9,30. Forse andrebbe meglio alle dieci.

Punti positivi: Very comfortable room

Punti positivi: Good breakfast, cleanliness. Huge closet but lacked some additional drawers.

Punti negativi: Needed additional drawers. Did not have security box.

Punti positivi: Breakfast was delicious :) Staff was very nice and accommodating and rooms were very clean

Punti negativi: Nothing

Punti positivi: Cleanliness

Punti negativi: AC filters dirty

Punti positivi: WE did not have breakfast. WE had to be at the airport at 6:00 am and breakfast starts at 6:30am although the MOD offered us fruit and tea.

Punti negativi: The fact there is a $6 charge per package sent to the hotel.

Punti positivi: Excellent and delicious breakfast, great personal.

Punti negativi: Very clean and confortable bed.

Punti positivi: I was comfortable in every way!

Punti positivi: Modern appointments, plenty of room to stretch in the rooms. Great bold coffee for breakfast downstairs. The staff was very helpful answering questions about the area and where to dine.

Punti positivi: Great location, amazing facilities, beautiful rooms. A perfect staying experience.

Punti negativi: Breakfast not very big

Punti positivi: Nothing

Punti negativi: Staff told lies

Punti positivi: The audio video, automation and other technology.

Punti negativi: Number of available staff was lacking. There was no turn down service.

Punti positivi: Clean, modern property in downtown Miami in a central location. Games room.

Punti negativi: Swimming pool is uninviting and mostly in the shade. Wifi is expensive. Wifi is €22 per day or €25 per day per room to include access to the games room.

Punti positivi: It was great. I would stay there again.

Punti positivi: Good food comfy room

Punti negativi: I think the price could be better

Punti positivi: We had a great experience at the Beaux Arts. The room, staff, pool, and other facilities were excellent. We paid a little extra for a room with a view and it was well worth it. The hotel has hip/modern ambiance, but they were very nice to our toddler.

Punti negativi: No, everything was great. Definitely accept the room orientation when you check in though (we initially declined). The room is loaded with high-end electronics that are easy to use after a brief overview.

Punti positivi: The room was my favorite part of the hotel. It definitely makes you feel like you are a celebrity. I love the staff as well, very nice and wonderful customer service.

Punti negativi: Nothing at all

Punti positivi: Elegante Posizione ottima Personale molto gentile

Punti negativi: Materasso scomodo

Punti positivi: The room itself was great, the amenities, the comfort of the furniture and bed as well as the bathroom was impeccable! Although, city view faced another building, standing at the window allowed you to catch a decent enough outlook.

Punti negativi: My only negative comment is that in-room dining was delayed over an hour and I had to cancel my order. Although I understand it was Mother's Day weekend, I feel they could have been adequately prepared.

Punti positivi: Room is very nice . location is good , with a nice restaurant ZUMA just cross the street. Linda at the reception is very nice and suggest a good parking place to visit the beach.

Punti negativi: swimming pool is too small and outdoor which is very hot during the day.

Punti positivi: Nice open front window that looks out side off a high floor. Room save is nice and big your laptop can fit into it. Room serves is fast and food is very good. Tablet with all the info you need off the hotel.

Punti negativi: See view was of the Haber and there is buildings to the left and a bit low and people can see in to your room. Mini bar is not so nice in the sens that you can not see if the water is still or sparkling. If you remove the bottle to see you are charge by the mini bar. No shampoo or conditioner in the bathroom.

Punti positivi: L'appartamento era spazioso, il servizio di pulizia era decente, anche se dovevamo chiamare una o due volte per gli asciugamani extra. La posizione era ottima, il centro cittadino/area di Brickell con molti ristoranti e bar nelle vicinanze. Bella cucina. Bel balcone. Il personale era reattivo quando ne avevamo bisogno.

Punti negativi: I letti erano terribili, ho dormito nel letto un paio di notti e poi ho dormito sul divano il resto del soggiorno. I letti non avevano un cuscino che sembrava dormire sulle molle per metà tempo. Il divano era più comodo. Non avrei potuto dormire tutta la settimana sul letto senza problemi di ritorno. Abbiamo dovuto pagare per un parcheggio di 25 dollari al giorno e hanno cercato di pagare per una settimana anche se siamo tornati l'auto a noleggio il giorno dopo che siamo arrivati. Lo hanno preso fuori della fattura comunque.

Punti negativi: La differenza tra "superior" e "deluxe" è ENORME e dovrebbe essere meglio specificata, dalla descrizione non si capisce, forse si può intuire una differenza di piano e basta. Dovete specificare meglio.La " 2 bedded room deluxe" è bella un ottimo 4 stelle e mezzo (ci sono stata lo scorso gennaio) la "one bedded superior" a malapena 3 stelle ( me ne vado oggi, cambio albergo )

Punti positivi: New, clean hotel with large rooms, nice view and friendly staff.

Punti positivi: Love everything about this place. I’ve stayed here about five times at different times of the year and the service is always consistently amazing. By far my favorite place to stay in whenever I visit Miami/Brickell.

Punti positivi: Location great for exploring the surrounding areas. Apartment spacious and fully equipped. Staff very friendly. Amazing views from the balcony.

Punti positivi: Staff are friendly and helpful Apartment was clean and tidy Great city location

Punti positivi: Everything

Punti negativi: This hotel suites is in a great location. The staff goes above to make you like you are a family and welcome. Location is close to various restaurants and a mono rail to get to bayside and the American Airlines Arena.

Punti positivi: Nice staff good location nice views Carlos went above and beyond to make our stay pleasant and comfortable

Punti positivi: Everything and if back in Miami this will be our accommodation. Highly recommend

Punti negativi: The tumble dryer

Punti positivi: Clean, spacious, lovely pool, location was awesome!

Punti positivi: Hotel perfect . Fantastic well equiped suite.

Punti negativi: I liked everything.

Punti positivi: The location was great and the staff very friendly and helpful. I liked having a washer/dryer and full kitchen.

Punti negativi: Our room had a gross smell, faint at first but it got stronger, although everything looked and seemed very clean. Maybe something in the garbage disposal or under the fridge. Anyway, we didn't report it because it was faint the first day and we weren't in the room very long. By the third day, it really was bad when we walked in. I did report it at checkout so they would know and the staff were very good and even took off the charge for a day of parking to help compensate us.

Punti positivi: The property is located in a beautiful spot! Right in the center of the city with lots of huge buildings all around! Gorgeous sparkling pool and hot tub. All upgraded and well maintained!

Punti positivi: L'atmosfera e la pulizia

Punti negativi: Servono più attrezzature per palestra. Ascensore è molto, molto lento.

Punti negativi: Airport shuttle schedule (6am-11pm)could be better communicated / shared with guests.

Punti positivi: Vicinissima all’aeroporto, interni particolari , camere ampie e pulite, personale gentilissimo.

Punti negativi: Aria condizionata troppo alta. Finestre nn apribili.

Punti positivi: Great staff and very comfortable beds

Punti negativi: Food selection at the cafe was very limited.

Punti positivi: Stanza molto grande

Punti negativi: Il bancomat all’interno dell’albergo è pericoloso, mi hanno clonato la carta.

Punti positivi: Location is perfect, eating places up close like chipotle, Wendys, Starbucks. Room was perfect, colors vivid, modern look, Staff were friendly. Thanks to Maria when checking out, service was great also when checking in.

Punti positivi: Clean safe and quiet

Punti positivi: La posizione dell'Hotel rispetto al MIA è la cosa che ci ha portato a prenotare. L'hotel è recente, arredato con creatività, le camere molto ampie con un bagno molto fruibile e comodo. Il personale è molto disponibile. Mi aspettavo una colazione diversa, sopratutto una "vera" zona dove poter consumare la colazione, che non è la tradizionale colazione a buffet. Nel complesso sono comunque soddisfatto

Punti positivi: Clean, well organized, efficient, great value

Punti positivi: The location and cleanliness and the fact that there are a variety of places to eat from close by.

Punti negativi: I didn’t like the fact that the bathroom/toilet door didn’t have a lock and because it’s a sliding door there is a big space left and there little privacy when you’re in there.

Punti positivi: I liked the unexpected upgrade to a corner unit. And how pleasant, helpful and friendly the staffs were.

Punti negativi: a microwave and at least 2 water bottles per room.

Punti positivi: Near to airport, clean, big and comfortable room. Friendly staff. Value for money.

Punti positivi: Convenience to airport. Clean and comfortable

Punti positivi: The breatfast was great!! The location was okay, however the cab driver from the airport didn't know where the hotel was.

Punti negativi: Nothing.

Punti positivi: Top! Pulizia, cortesia, disponibilità, letti comodi. Colazione ottima e abbondante. Complimenti a tutto il personale.

Punti positivi: Staff was great, food was excellent,

Punti negativi: N/A

Punti positivi: È andato tutto benissimo. Dalla stanza, ai comfort, la piscina, la colazione.

Punti positivi: dimensione stanze, molto pulito

Punti negativi: varietà colazione

Punti positivi: Easy to get to, very clean and friendly! Close to cruise port and we could leave our car their over our cruise!

Punti negativi: N/A

Punti positivi: Cleanliness Very nice

Punti negativi: Nice big shower and zero water pressure Terrible water pressure that took forever to get rinsed and on our way

Punti positivi: The room and facilities were clean and modern. Very friendly staff.

Punti negativi: The location was a bit far from everything.

Punti positivi: Very friendly staff

Punti negativi: Pool could be better. As could the gym.

Punti positivi: Hot breakfast, friendly staff, clean loved it all

Punti negativi: The pool was closed due to hurricane scares but understandable

Punti positivi: Great pleasant staff. Comfortable clean room. Hot breakfast. Walking distance to midtown plaza and shops

Punti positivi: Second time I stayed at this hotel, I like it very much

Punti positivi: Camera ampia e pulita

Punti negativi: No lettino x bambini.

Punti positivi: Everything except the pool area the staff was super friendly and nice

Punti negativi: The pool area

Punti positivi: Room was clean.

Punti negativi: We were given a room with elderly accessible bathroom that we didnt liked at all.

Punti positivi: Before booking I did look at others reviews. one said that had a great view of the cement factory, I did not see that as I was on the ground floor and I did not come to Miami just to stay inside and look out the window all day. the thing about being in the industry area made it easy getting in and out on the road. The Free Breakfast. I took the Tortilla, put eggs and sausage (the pork, as they also had turkey), added salsa, spinach lettuce, and cheeses. the waffle I took some of the chocolate chips and put them on my waffles. the oatmeal was a bit runny, and brown sugar (but seems like everywhere it is runny way, this happen to be less runny than others). they had cereal. drinks are water, orange juice, coffee, hot water (maybe for tea), apple juice, Milk, skin milk. They have an out door dining area, it was great as everyone seem to have kids, so no smokers there. I'm not sure if you can smoke there or not. I like to eat out side when it is nice out, just hate it to be ruined when some one lights up a cigarette or cigar. I didn't have much interaction with the staff, but what little I did they where nice. they do have a small convent store, price are high, but nice to have in a pinch.

Punti negativi: they however didn't have any sprite, 7-up, mist, type of drink in their little store This would be bad if you wanted to walk to places, but uber/lift/taxi would be your key.

Punti positivi: Bed

Punti negativi: Nothing

Punti positivi: The staff is very kindly

Punti negativi: Nothing

Punti positivi: Great staff

Punti positivi: Bed was really comfy and the room was very spacious and nice. We only stayed one night to hop on our cruise the next day. Perfect hotel for that. Didn't care about the view or the amenities.

Punti positivi: The room with a kitchen

Punti negativi: The shower was open. I didn't like not having a door on the shower,it was cold

Punti negativi: La camera era bella e il personale cortese. Tuttavia il cibo era terribile. La colazione era costosa e disgustosa.

Punti positivi: La vicinanza alla stazione della metropolitana, ai ristoranti e al negozio di alimentari. L'Hotel dispone di un parcheggio più economico dei parcheggi pubblici ...

Punti positivi: Ottima posizione vicino a tutto. Hotel chic

Punti negativi: Ci hanno fatto aspettare 30 minuti nella hall per una camera anche quando siamo arrivati dopo il check-out. E probabilmente ci hanno messo nella camera peggiore dell'albergo dopo tutto questo problema.

Punti positivi: La posizione era fantastica. Camere nuove.

Punti negativi: La doccia era intasato. Non abbastanza asciugamani

Punti positivi: Tutto

Punti positivi: La piscina sul tetto e educati i dipendenti

Punti negativi: A/C

Punti negativi: PARKING IS EXPENSIVE AND THERE'S NOTHING MUCH TO DO WITHIN WALKING DISTANCE

Punti positivi: Customer service, the rooms were very nice and clean. The pool is great!

Punti positivi: Good Location. This is a business hotel. It´s a comfortable room, but pretty much just a sleep/get up and go experience. You must be clear on that. That being said, bed is very comfortable, room size is above average and shower is good.

Punti negativi: Amenities in general could be better.

Punti positivi: I really liked the way we were received at the hotel. They were very welcoming and even gave us a great room with an amazing view that was better than we had expected. My wife and I spent most of the time in the roof by the pool as it had amazing views.

Punti negativi: none.

Punti positivi: Location, accessible to downtown and mid-town

Punti negativi: Bed was very uncomfortable. Recommend having more food options. Only one restaurant with limited menu.

Punti positivi: The most thing that the staff were help full, the hotel location and the hotel was clean. The hotel is save for my family, which is the most important.

Punti negativi: Please note that I chocked of the parking cost is too expensive for the accommodation It cost 40$ per day, which is not reasonable. which may be next time I will thing carefully for the reservation. Kindly note that up to date I did not get my refund payments and it pass more than 3 weeks, and the receptionist told me that after 2 weeks I will get my refund in my account. Regards.

Punti positivi: Good location Excellent service and courteous staff

Punti negativi: Expensive parking

Punti positivi: Camera pulita, abbastanza vicina al centro e a 15 minuti da Miami Beach. Ottima la piscina all'ultimo piano. Di fronte all hotel c'è un supermercato, comodo per tutte le situazioni

Punti negativi: A causa dell'uragano Dorian ci è saltata la partenza per Orlando e siamo dovuti rimanere a Miami. Abbiamo chiesto alla struttura di poter rimanere lì a causa dell'incombenza dell'uragano ma non ci si sono filati di pezza nè venendoci incontro per una camera nella loro struttura nè tantomeno aiutandoci a trovare un'altra sistemazione.

Punti positivi: Beds extremly comfortable.

Punti negativi: Coffee maker didn't work properly. Not enough coffee in room. Small microwave would have been nice.

Punti positivi: Great rooms Rooftop bar and pool Proximity to Miami Mover (metro)

Punti negativi: Location - a little way from Biscayne centre - but that was due to lack of research on our part. Miami Mover was brilliant and took us to Biscayne in 15 minutes.

Punti positivi: Pool on rooftop was great!

Punti negativi: Nothing to dislike!

Punti positivi: Comfortable beds.

Punti negativi: The actual pool doesn't match the picture on the website. It was a lot smaller.

Punti positivi: Great and friendly staff, amazing location..

Punti positivi: I really enjoyed my stay here, not only because of the friendly staff throughout, but also for its excellent location. You even have a 7 eleven a block away. I was able to use the gym daily and go for a run outside with a gorgeous oceanside view, which was great. I loved this aspect because I was able to start off my day with the right energy and frame of mind! On business trips, I think this is very important. As for the accomodations, the bed was quite comfy, the room and bathroom quite large and I had a room with a bay view with a balcony on the 14th floor, so that was very nice as well. The breakfast is particularly good. I recommend the pancakes and Cuban Benedict eggs. The staff at the cafeteria is super friendly too! I will definitely be back here for any business trips to Miami.

Punti negativi: The hall on the 14th floor was a bit loud at times, especially at night.

Punti negativi: The service on one morning was terribly. I ordered breakfast and waited for 45 mins. I then complained and was not advised as to when breakfast would be ready. I then walked out after offering to charge the coffee to my room. I was later offered a free lunch or dinner, I had already felt discriminated against, and therefore did not take up the offer.

Punti positivi: Excellent location

Punti negativi: Heard others in the corridor at 7 in the morning

Punti positivi: Siamo stati bene, hotel comodo e pulito, camera grande con grande doccia, wifi e TV ottime

Punti negativi: La colazione, dato che eravamo lì in vacanza ci aspettavamo di più. I piatti su ordinazione erano fantastici ma il buffet veramente scarso

Punti positivi: The view,customer service, food, the room,

Punti negativi: The parking was not good

Punti positivi: Everything... staff,location,cleanliness...

Punti negativi: Everything was great

Punti positivi: view of 18th floor

Punti negativi: tee and coffee (1 coffee 1 tee choice possible) at mini baar; more tee could make more happy

Punti positivi: Location, cleanliness and pool on the rooftop

Punti negativi: Cold flor and no slippers in a room

Punti positivi: Friendly staff, clean, beautiful room whit and outstanding view. Wonderful location.

Punti negativi: Everything was just perfect

Punti positivi: It’s one star hotel

Punti positivi: Very good service ! Good restaurant too with pretty good service by Juan Pablo and all the team

Punti negativi: Nothing

Punti positivi: Il personale era gentile, le camere erano pulite e moderne.

Punti positivi: Breakfast was okay. That is about it.

Punti negativi: Customer Service was terrible. Didn't offer to move me rooms after many problems. I killed bugs and had dirty bathwater in my rooms bathroom. Had to ask to be moved. Asked for a refund and was told without photo evidence was denied, stayed persistent and was finally given a refund for only one night and tax.

Punti positivi: Great price, breakfast, room, and location. Staff was awesome

Punti positivi: Did not expect the evening social menu. We had purchased some food on way to hotel on nt 2 to eat in our hotel room and discovered an amazing display of wonderful food at no charge between 17.00 and 19.00. Unfortunately on our arrival nt we just missed out by arriving at 19.05.

Punti positivi: The bed was comfy

Punti negativi: Everything was fine

Punti positivi: Buona la colazione, bella l'idea dei waffle self service, buona l'accoglienza.

Punti negativi: Avevo chiesto una stanza da 3 + una da quattro e nella prima hanno sistemato tre persone in un letto king size, la manopola della doccia non funzionava. Insomma da una struttura affiliata alla catena hilton non me lo aspettavo.

Punti positivi: The rooms were clean and the staff were friendly. Got value for my money. Breakfast was great as well.

Punti positivi: The comfort.of the rooms

Punti negativi: Givem that it is a home away from.home..a.washer and dryer in the rooms would be a plus

Punti positivi: Yes

Punti negativi: Neighbor too loud

Punti positivi: Location was great. Close to the airport and shopping malls.

Punti negativi: The complementary internet connectivity offered by the hotel was not always good.

Punti positivi: Great place to stay near airport

Punti positivi: Posizione,ampiezza della stanza,bagno enorme,pulizia impeccabile,gentilezza e disponibilità del personale,ottimo rapporto qualità prezzo

Punti negativi: Colazione buona ma non molto varia

Punti positivi: Location .The added Breakfast is a plus

Punti negativi: The right side of bed is worn down...needs to flip...the shower was leaking all night and the bath tub need to be unclogged.