Hotel a Miami

Il personale ha fatto di tutto e di più per rendere il nostro soggiorno confortevole, tra cui un check-in anticipato e check-out per accogliere i nostri voli. Ben fatto! Le camere sono di buone dimensioni e con una vista meravigliosa del porto e della città delle luci. Ci torneremo sicuramente!

Il prezzo per il parcheggio è ripida.

Servizio eccellente Esperienza eccezionale Abbiamo soggiornato all'epica molte volte, ma questa era la prima volta che portano i bambini. I bambini si sono trovati benissimo. Come una famiglia non vediamo l'ora di tornare!!

Ogni soggiorno all'epica è stata un'esperienza eccezionale, che è il motivo per cui è il nostro hotel di scelta quando visitate Miami.

Huge room with all modern amenities. Really funky bathroom. Lovely views. Wonderful staff.

Room had some small hiccups, including problems with the toilet and a cockroach.

I enjoyed the view

I did not like that its a five star hotel but the rooms aren't designed as one.

Staff molto cordiale, gentile e disponibile. E' un albergo vicino all'aeroporto, quindi molto comodo in previsione della partenza. La cucina del ristorante è ottima.

servizio navetta hotel-aeroporto

tutto è a pagamento e con prezzi non proprio abbordabili

La camera era bella e il personale era molto disponibile.

Che cos'è la trattativa con il parcheggio? Parcheggio nell'edificio, nonché altre strutture che circondano l'edificio erano tutte vuote ma se lo fanno pagare $30 a notte per il parcheggio. Non capisco.

Molto pulito, moderno e lussuoso.

ho soggiornato una sola notte, l'aspetto che ho apprezzato maggiormente è la vicinanza all'aereoporto internazionale e l'efficiente servizio shuttle.

in tutto l'hotel, camere e servizi l'aria condizionata ti congelava letteralmente, soprattutto per il forte contrasto con l'elevata temperatura esterna.

hotel vicino all'airport di Miami si può usare come service se si ha un volo presto la amttina o si arriva tardi la sera.

camere un po' vecchiotte

Area piscina è ottima

Sarebbe stato bello se la colazione era compresa nel prezzo

La camera era bellissima! Aveva una vista straordinaria. Il personale era eccezionale, molto cordiale e disponibile.

Avremmo voluto vedere alcune boutique più per lo shopping

Mi è piaciuto molto il servizio in camera, pulizia, tutto era stato consegnato in tempo. La posizione è perfetta. Assolutamente incredibile.

Il parcheggio a pagamento è un po' di dolore al collo

Non mi piace il fatto che ho dovuto pagare $30 per il parcheggio e ho dovuto pagare per la colazione "gratuita"

Tutto

Pulito, attrezzato, economico, di qualità nella migliore tradizione hilton

L aposizione nn è delle migliori, gli immediati dintorni sono n pò deprimenti ma basta prendere la metro leggera gratuita sopraelevata per essere in dowtown in pochi minuti

Mi è piaciuto il design, la cascata e pesci. Avendo un ristorante e un bar all'interno dell'hotel ha aggiunto un tocco di classe, a causa della posizione dell'hotel. Ho apprezzato anche la colazione e l'happy hour. Vi consiglio Embassy Suites.

Posizione

le camere bellissime ed ampie, come anche l'iterno della struttura

il condizionamento, faceva freddo all'interno dell'hotel e della stanza (ed era agosto), spenta la macchina ha continuato a fare freddo x tutta la notte, ci siamo poi resi conto che c'è una ventola regolata dall'hotel stesso perennemente accesa. dentro la stanza ci saranno stati 20 gradi quando fuori ce ne erano 41!!

Non potevamo avere il servizio in camera. Non c'è connessione internet gratuita Nessuna chiamata di sveglia

Mi è piaciuto il prezzo

Non mi piace il fatto che mi hanno fatto pagare per parcheggiare il mio veicolo. Il bagno aveva capelli in essa che non era la mia e quando ho chiamato il primo banco mi ha detto che avrebbe venire qualcuno pulito e nessuno è venuto.

Vicinanza all'aeroporto e il personale estremamente cordiale e professionale

L'aria condizionata in camera era un po' rumoroso

L'hotel è vicino all'aeroporto e non troppo lontano dal porto delle navi da crociera il che era un vantaggio per noi. C'era un ottimo posto di pesce accanto! Buon affare per il prezzo.

Le camere sono un po' vecchie, ma la posizione e il prezzo era ragionevole. Sono stato anche un po' deluso per il fatto che la piscina era fuori e non riscaldata.

Hotel pulito. Camera pulita aggiornato

Non potevano trovare la mia prenotazione ho prenotato tramite Kayak. Nessuna registrazione nel loro computer. Ciò ha causato un ritardo nell'accesso alla mia camera. A volte la lobby era un po' rumoroso con musica a tutto volume

Hotel pulito e davvero mi piace molto

la comodita' della posizione all'interno della struttura aereoportuale

l'inevitabile servizio sbrigativo

Convienceo

Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.

The service at four seasons is exceptional in every area. An amazing experience.

Everything was perfect

Amazing staff, great dinning

La camera era confortevole

Il personale è buona, ma hanno bisogno di essere un po' più cordiale

Ottima posizione. Il personale sembrava affollato ma disponibile, sia a persona e quando ho chiamato in anticipo per la nostra visita. Bellissima vista del fiume.

La colazione non era particolarmente ben accolto (ad es. c'erano uova in polvere invece di cosa reale).

Pretty clean room. King room was a nice size. Liked the fridge and microwave.

Horrible views and could be a bit cleaner..wanted better pillows.

Excellent location for a short stay. I was doing a short stop for my trip and this hotel seemed excellent. It didn't disappoint.

Bathroom was a bit old. Other than that the room was OK. Lift was old too and about to break.

Staff molto professionale, camere pulitissime. La posizione permette di raggiungere in pochissimo tempo (5 min max) l'aeroporto, 30 min Miami Beach. Molto vicino all'albergo è possibile trovare il Mc Donald's, Burger King, 2 supermercati ed altri ristoranti, c'è l'imbarazzo della scelta. Per chi noleggia la macchina, il distibutore si trova proprio dall'altra parte della strada.

Manca il frigo in camera, in compenso ci sono distributori di ghiaccio e bevande (quest'ultime naturalmente a pagamento) sparsi in ogni piano.

Close to Miami Int.l Airport. Shuttle service available. Covered parking accessible only with room key. Washing and dryier machines available.

There was a room on my food that was smoking marijuana and it filled the whole floor with the offensive smell . In addition , the hotel staff was not very responsive or accommodating to house guest when told about the situation

The location was very convenient for my business trip and has easy access to/from 836. It has great facilities like the gym and restaurants in the lobby. I also liked the daily rate for self parking is only $7 a day, most hotels I've stayed at charge $20-30/day.

Aging structure, old and small elevators, dirty carpets, slow flushing toilets, cheap bedroom furniture. It's clear that this building (which used to be a Radisson in the 90's) needs a deeper renovation, including the unappealing brown-glass facade. All of that said, for less than $150 a night I think these things can be overlooked at.

Shuttle to and from Miami International Airport. Staff was friendly and helpful. Room was clean and quiet.

Incursion into Lobby by seriously impaired woman (cursing, yelling and belligerent behavior) morning we were flying out. Hotel security just stood around doing nothing. Front desk gentleman was trying his best to handle situation, and keep the woman away from guests. Police had to be called.

The hotel staff is courteous, well informed and very professional. Andrew and Glenda were especially willing to help me with my requests when I required arrangements to extend my stay. The breakfast has an excellent variety of items from which to select.

Le camere erano estremamente confortevoli e rilassanti. L'arredamento e l'illuminazione era perfetto per rilassarsi dopo una giornata intensa.

L'acqua calda non era molto calda, e la porta del bagno non si chiudeva tutto il modo.

la pulizia e la grandezza delle stanze, la bellezza della piscina sul tetto, la vicinanza a negozi e ristoranti

la bellissima struttura dell'hotel

This is a great hotel in a great location. We stayed here for 1 night before our cruise. The hotel is right across the street from bayside marketplace. We walked over for dinner and a little shopping. The hotel is very close to the cruise port and we were able to see the ships the next morning from the hotel window.

The wifi is weak, but it was free. I thought breakfast was included, but it wasn't, so we walked over to bayside again to eat.

Location to go ahead to port of Miami

Only problem, my credit card, machine couldn't read, woman would not punch number in manually.

It was clean. The pool view is great. Location is good.

We were in a room that was off from the others. It was small and the finishes were outdated. I am very sure this was an overflow room. I'm guessing that is how you were able to get the low price. They probably don't use these rooms for the guests who book directly through them.

The room, view from room, pool, restaurant, etc.

They didn't tell us when we booked the hotel that they are doing a major renovation to the exterior of the hotel, causing considerable noise and preventing the use of the balcony. This should have been disclosed, and/or they should have discounted the room rate.

Staff was wonderful.

Too short of a visit!

The staff was well-trained, resposive, and vocally sorry about the situation that all the guests were facing, and even apologized for the weather. The staff went out of their way to try to make up for everything that was wrong.

Simply put: the resort should not be open until they have finished the renovations. It's like staying in a Motel 6 at a 24hr construction site, but with superb staff and quite good food. There is limited accessibility by foot to any part of the resort. Walking anywhere requires traversing expansive muddy gravel areas, balancing on tippy plywood ramps where no curbs exist, stepping over hoses, electrical cords, and around huge generators, and going as quuickly as possible by what can only be an open sewer pipe near the new pool construction. There is one, possily two, restaurants open that have the same menu as room service. A salad, entree, and glass of wine came to $70. Other non-resort restaurants are accessiblie only by cab (I might have been able to walk if not for the puring rain). If you choose not to gamnble on walking, you must call ahead for a golf-cart transport, which will arrive in 10-15 mins and take you to your destination. A tip is expected by the driver. During my stay, it rained constantly so I never was able to see a vista, the golf course, or anything resembling the images on the resort's website. The pathways that were usable were puddled with water and one had a recurring area of sudsy liquid on it...? Again, they should not be open, but if they choose to be, they should NOT be charging full price for guest rooms. I was staying in a supposedly-renovated bungalow, but the elevator clearly was in recent use by constructoin workers, there were several muddy boot prints in my bathtub upon arrival., the sliding door to the patio did not fully lock, and the sliding closet doors were not functional because of the position of the room safe in the closet. 'Nuff said.

Location to cruise terminal.

$ 43.00 a night to park your car. Ridiculously expensive.

Nice modern clean facility. Great rooms.

Hour long wait in the business center just to collect a package.

staff

Way too much traffic and construction Evidently i also had no flexibility as i booked through an online service that was non refundable but i was not told...so that soured me on the while trip

Walking distance to everything Downtown. Great location!!

Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell.

We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!

rooms were nice, comfortable, location was good for what we were doing

Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..

Ottima posizione vicino alla spiaggia. La colazione è buona. Le camere erano ben attrezzate, pulite e i letti erano confortevoli

Rumoroso quando bar è aperto Non è adatto per famiglie con bambini piccoli

Personale gentile, ambiente carino.

Impossibile trovare un parcheggio