Hotel a Miami

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Il servizio al four seasons è eccezionale. Un'esperienza straordinaria.

Punti negativi: Tutto era perfetto

Punti positivi: Personale eccezionale, grande sala da pranzo

Punti positivi: La posizione, la pulizia

Punti positivi: The location for me is really great. I am a Diamond with Hilton for many years and have stayed at many of their properties. This is not your typical Hampton Inn at all!!! This is easily the most beautiful and well designed Hampton Inn I have ever been to. Almost every Hampton Inn looks alike and those of you who travel a lot know exactly what I mean. This one is totally different in look, feeling and design and has a staff more like you experience in a regular full-priced Hilton. I highly recommend this Hampton Inn if you are in the area and for me, this is my go-to hotel for my frequent Miami business trips.

Punti negativi: Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room

Punti positivi: This hotel had a surprising nice lobby and pool that made me wish I had built in time for lounging poolside and enjoying a cocktail. The free cocktail ticket received at check-in was a nice perk not offered by most hotels. Additionally, the staff was very friendly and helpful. The room was clean and quiet - no noisy maids or slamming doors in the hallways. The location is great - very accessible for Brickell business environment. 25 minute mid-day taxi ride to/from the airport.

Punti negativi: Il servizio e la posizione erano eccellenti

Punti positivi: Il personale della reception era molto competente.

Punti positivi: The staff was mostly helpful and always had a smile on their face. The lobby is among the most beautiful spaces I have ever seen in a hotel The rooms are clean and spacious Love the pool and jaqcuzzi. The man made beach was a nice touch

Punti negativi: You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.

Punti positivi: Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.

Punti negativi: The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.

Punti positivi: The room service breakfast was excellent.

Punti negativi: The Peruvian restaurant was good but not outstanding.

Punti positivi: The hospitality and location. Breakfast are free.

Punti positivi: Free parking, WiFi and breakfast Clean Great breakfast

Punti negativi: More lights (ceiling lights be nice)

Punti positivi: Rooms and beds were amazing

Punti negativi: The staff was never around . Took 40 minutes to check in. No one was around

Punti positivi: It is a good value for money and not very far away from most of the key tourist places . There are some good restaurants nearby for Lunch and Dinner . The breakfast served is good .

Punti negativi: The layout of the room is definitely a let down . The glass wall in the bathroom needs to be changed . You can see the movement of the person through the bathroom glass wall .

Punti positivi: Good staff members. Complimentary breakfast with various options. I Would come Back.

Punti positivi: Location, service, new!!!!

Punti negativi: Nothing

Punti positivi: Location

Punti positivi: Hot water has to run for 15 before it gets hot in shower

Punti positivi: Loved this place: Spacious room, cleanliness, friendly staff, complimentary breakfast! Perfect place for family with kids.

Punti positivi: The breakfast, amazing room, very spacious,

Punti negativi: The sofa bed mattress

Punti positivi: L'hotel e la camera erano buoni. La doccia non ha una buona pressione dell'acqua. Se risolvessero questo problema darei loro 5 stelle

Punti positivi: La posizione, i servizi, comfort, balcone, la pulizia, personale cordiale

Punti negativi: Barriera linguistica

Punti positivi: Location. Fitness center.

Punti negativi: Room was dark plus the vanity lights in the bathroom stopped working while we were there.

Punti positivi: Very modern facilities

Punti negativi: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm

Punti positivi: The hotel is very central and is located in brickell city center. We got a 2 bedroom residence and it was gorgeous. The food from room service was delicious.

Punti negativi: The customer services from the staff was 50/50. Some staff were very warm and helpful and other staff answer the phone “hello yeh”. There was an issue with the auto lights in the room and engineering was called several times. We were traveling with a 2 year old so the lights turning on and off after 10pm weren’t ideal. When it was brought to the front desks attention the next morning no apologies were made and I was given the impression they didn’t care.

Punti positivi: Everything

Punti negativi: Bar AND restaurat closing because a system failure.

Punti positivi: Location, location, location...and the staff was nice and friendly. Rooms could use a little more attention to the cleaning (*dust. But over all it was a good place to spend a few nights with a great view. Pool was great as well overlooking the bay,

Punti positivi: Updated

Punti positivi: The room is spacious

Punti negativi: The restaurant is not very good. The menu is very limited and the lady waitress is rude when you have breakfast included. They even cannot provide pineapple juice even it is in the menu.

Punti positivi: Prime location in the financial district. The hotel is gorgeous with great views from the rooftop pool that become even more amazing at night. The Visitor Center, Trolley, and Trams are within walking distance making Miami very accessible!

Punti negativi: It's a very big building so house keeping did not get to our roomtillveey late in the afternoon but other than that everything was fine.

Punti positivi: It's a great location - easy walk to shops, restaurants, and local transportation. And the pool area and fitness center are fantastic!

Punti negativi: I think there are still a few growing pains that this new property is going through (e.g. my requested turndown service never happened), but I'm sure these will be worked out in time.

Punti positivi: Location, and room.

Punti negativi: I would have liked more breakfast choices inside the hotel. Parking was very expensive

Punti positivi: Location! Great view!

Punti positivi: The men that was working behind the hotel fixing on the pipelines and renovating was very polite friendly and helpful unlike the employees that worked at the hotel

Punti negativi: The location was busy and loud all the time do to upgrades on the rush and pipelines they would even give me a courtesy ride to a car shop after my car broke down in their loading zone I drive from South Carolina and they threatened to tow my Damn Car

Punti positivi: Location was excellent

Punti negativi: Breakfast

Punti positivi: Room was always clean and organized, the restaurant might have been the best food I found in Miami, and every employee was nice knowledgeable

Punti positivi: Very good experience with all staff members

Punti negativi: no

Punti negativi: Only problem we weren't warned in advance that the pool was closed

Punti positivi: La vicinanza alla stazione della metropolitana, ai ristoranti e al negozio di alimentari. L'Hotel dispone di un parcheggio più economico dei parcheggi pubblici ...

Punti positivi: La posizione era fantastica. Camere nuove.

Punti negativi: La doccia era intasato. Non abbastanza asciugamani

Punti positivi: Tutto

Punti positivi: La piscina sul tetto e educati i dipendenti

Punti negativi: A/C

Punti positivi: Great location that is close to everything. Chic hotel

Punti negativi: They made us wait 30 minutes in the lobby for a room even when we arrived after the checkout time. And they probably put us in the worst room of the hotel after all that trouble.

Punti negativi: The hotel room was nice and staff was courteous. However the food was terrible. Breakfast was expensive and disgusting.

Punti positivi: We were the first guest to stay in our room, hotel was brand new, that was a cool point. Love the feel and atmosphere. We are in our mid twenties, excuse me, late twenties lol. we rented for the night, for a staycation, we are parents needed a break, and the Atton was great.

Punti negativi: I think the pool could of been a bit better, it's a small infinity pool with a nice view, has a bar and seating area, it's family friendly, but i can see how awkward it would be if it was full of adults relaxing and kids running around screaming. I wouldn't bring my kids here for a family stay. Just me and my husband, definitely. I'd rent here again.

Punti positivi: Very clean, excellent location, overall I could say I made a great choice

Punti negativi: HIDDEN FEES AT CHECK OUT... The hotel was at a great price.. But during checkout they add all these fees nobody told you and you have to pay them... I paid like 35 dollars in fees for ONE night... If you are spending more nights, just multiply the fees. One fee is valet parking (they don't give you a parking space) so you have to leave your car in valet. The other fee is "amenities use" COME ON!! This fee was the one that I feel was not right... First of all, I DID NOT use ANY of the amenities, it was a one night stay. The should include this in the price... So the thing is that for 35 bucks a night additional to what they advertised, I could have gotten a MUCH better hotel. Hope this review helps...

Punti positivi: Apartment was spacious, housekeeping did decent job of cleaning even though we had to call once or twice for extra towels. Location was great, downtown/ Brickell area with a lot of restaurants and bars close by. Nice kitchen. Nice balcony. The staff was responsive when we needed them.

Punti negativi: The beds were terrible, I slept in the bed a couple nights then slept on the couch the rest of the stay. Beds had no cushion just felt like sleeping on springs half the time. The couch was more comfortable. No way i could have slept the whole week on the bed without having back issues. Had to pay for parking $25/day and they tried to charge for a week even though we returned the rental car the day after we got there. They did take it off the bill though.

Punti positivi: The location was great, the staff was nice, the room was wonderful everything we needed was there. The restaurant/bar was great. Best drinks we had in miami..

Punti negativi: Upon arrival we noticed the blinds in front of the balcony was broken we called and the young lady politely apologized and said she would send someone right up.. we left the building and notified guest services that it was ok for them to go inside the room to fix the blinds. We returned thinking we can watch the sunset but the blinds waa still broken. Called back to front desk and same as b4 a great apologies but no one came we ate took a a shower and still noone. Called again and they said the ppl to fix it had gone for today. Never fixed it

Punti positivi: La posizione e la piscina.

Punti negativi: Piscina sporca, sporca spa, camera sporca, cara forn nulla. Anche l'holiday inn dispone di una camera da letto e il bagno slepers e più pulita. L'armadio era rotto, e ci hanno dato una camera per particolari capacità non so perché.

Punti positivi: La posizione è ottima. Il personale è cordiale.

Punti negativi: La reception hall troppo piccola e affollata. Pareti troppo sottili.

Punti positivi: Piscina,posizione,letto era bello.

Punti negativi: Il servizio clienti era pessimo per un hotel a 5 stelle, muffa nei corridoi della camera, i tappeti macchiati e sporchi, ogni pezzo di arredamento era danneggiato. Se volevo stare in un hotel 6 ho potuto risparmiare 200 dollari.

Punti positivi: L'hotel e l'atmosfera erano fantastici. Il miglior servizio erano il facchino e il servizio di parcheggio.

Punti negativi: Personale inesperto, in particolare il servizio nel ristorante era scarso! Gli addetti alla reception ci han dato informazioni divergenti, non chiare quando abbiamo chiesto informazioni sui ristoranti.

Punti positivi: Mi è piaciuto molto questo hotel. Il concierge Jorge Rocha era molto disponibile, e ci ha dato un ottimo livello di servizio clienti. Consiglio vivamente questo hotel a chiunque voglia visitare Miami.

Punti positivi: Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.

Punti negativi: Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.

Punti negativi: Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves

Punti positivi: The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.

Punti positivi: Amazing room, will definitely go here again. Staff was helpful in providing a room when Amoma failed to make a reservation for the hotel. If you are booking a hotel room from kayak through a third party, buyers stay away from Amoma!

Punti positivi: I went with my boyfriend who lives in Colorado and we try to find as much time to see each other and make it the best we can. We were treated so amazing thanks to George and Marco. I had the best weekend with many thanks to them and we will definitely be coming back :) THANK YOU!!!!

Punti positivi: The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.

Punti negativi: We liked it. We'll come back.

Punti positivi: L'atmosfera e la pulizia

Punti negativi: Servono più attrezzature per palestra. Ascensore è molto, molto lento.

Punti positivi: Rooms are spacious Staff is friendly Food establishments are nearby

Punti negativi: The only issue is when you're trying to exit the hotel during rush hours, 36th Street is pretty congested.

Punti positivi: Free shuttle to/from airport Nice pool area Newly opened Located close to airport Friendly staff

Punti negativi: Bare ceiling construction style makes look unfinished Rooms feel a bit stark

Punti positivi: Came for a weekend trip, just stayed one night. Nice building, pretty decorations. Staff was nice, great complimentary hot breakfast. They share a pool with the place next door, and we took a nice night time swim. Rooms were clean and tidy, nice to have a mini fridge and other kitchen things. Location was okay -- not great but not too far from everything. Overall was an excellent visit.

Punti negativi: We asked to check in early, and they said we only could if we joined their program -- not a big deal, but clearly rooms were clean and ready but they didn't want to let us in a few hours early unless we joined up.

Punti positivi: Great room and bathroom New and clean hotel Fast elevetors Free parking

Punti negativi: Not free breakfast (it is the only thing to make it perfect )

Punti positivi: Clean, the shower, and front desk person was very friendly and helpful

Punti negativi: No, the area seemed isolates but shops, Walmart and Target merely 15 minutes away and fast food across the street

Punti positivi: Location and free parking

Punti negativi: Room smelled bad. Was offered free breakfast for one day but never received it.

Punti positivi: It's very calm and peaceful

Punti positivi: The room was clean and beautifully decorated. The staff was very polite and professional.

Punti negativi: Would like a refrigerator in the room.

Punti positivi: Location, clean room, friendly staff

Punti positivi: It was close to restaurants and shopping mall

Punti negativi: Room had no refrigerator or microwave

Punti positivi: The hotel was beautiful and clean

Punti negativi: There was no microwave or refrigerator

Punti positivi: The staff was awesome, and always greeted guests any time they entered the lobby. The rooms were extremely clean, the workout room was well equipped and the pool area was relaxing.

Punti positivi: All

Punti negativi: No

Punti positivi: The location was excellent close to the airport and close to booby trap.

Punti negativi: Yes there is no soap in the liquid soap dispenser as for it to be replaced and it still did not work.

Punti positivi: Everything was good and exceeds our expectationsz. Wonderful location and excellent service.

Punti negativi: All good!