Kimpton EPIC Hotel

We had a great time at the Kimptom

Punti positivi: The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.

Punti negativi: The cost of snacks/beverages

Best hotel downtown

Punti positivi: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!

Punti negativi: Nada

Good hotel, but don't stay here during Ultra music

Punti positivi: Hotel facilities seemed good but couldn't use many of them.

Punti negativi: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.

Good Overall

Punti positivi: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room

Punti negativi: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.

Very Miami

Punti positivi: Loved the location, restaurant and bars

Punti negativi: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late

Customers are first

Punti positivi: The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done! Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!

Punti negativi: Price for parking is steep.