Hotel a Chicago

Punti positivi: Ottima posizione. Servizio eccellente. Camere ben arredate.

Punti positivi: Tutto

Punti negativi: Dover lasciare la mattina successiva

Punti positivi: Un arredamento fresco di Super, materiali di alta qualità e attrezzature. Il personale era meraviglioso, ottima posizione. Svantaggi zero. Venite qui se potete permettervelo.

Punti negativi: Niente!

Punti positivi: Le camere piccole, ma ottime e molto confortevoli. Persone meravigliose.

Punti positivi: Loved the beautiful hotel with amazing views from our room. The rooftop is also very nice. All of the staff were nice and helpful. Would definitely recommend and would stay here again.

Punti negativi: Our room was pretty hot and we couldn’t get it to cool down even after turning on the ac and fan.

Punti negativi: Bed could have been more comfortable

Punti positivi: I can’t say enough about this hotel and the fabulous staff! My boyfriend and I came to Chicago to see Pearl Jam @ Wrigley Field... this was our first trip together. The weather was showing thunderstorms all evening throughout the concert and the wonderful man at the front desk offered us complementary ponchos so we could stay dry during the show! This hotel checked every box.... the attention to detail was amazing! The rooms very spacious and absolutely gorgeous! The mattress and bedding were impeccable! And I must say... the bathroom was the bomb.com! We will definitely return to this hotel as much as we can!

Punti positivi: I loved this hotel, it is beautiful and stylish and well run. Staff was wonderful. I was offered a later cleaning time in order to get more work done in the mornings without even asking.The style of room and hotel is exactly as pictured and feels very well thought through and a lovely neo art deco concept. Wtih a surprisingly comfortable divan for reading with side table, light settings in both day/relax mode and vanity/full in the bathroom, and a proper espresso machine in the room. House keeping was excellent with comendable attention to detail and very considerate moving of things to allow proper cleaning. Everything felt very well run and well taken care of and professional.

Punti negativi: I kept getting lost and found the hotel a bit tricky to find when on foot, tucked away on a side street. The entrance is also a bit hidden behind the front restaurant.

Punti positivi: The hotel was classy and sleek and spotless all of which was nice but the real charm was the staff who greeted me at the door and the front desk. Jim was especially personable and helpful.

Punti negativi: Loved everything

Punti positivi: The concierge, specifically Tyler, was amazingly accommodating

Punti negativi: House keeping never ended up cleaning my room while I was out for an extended period with our dog guest - even after I called to confirm they were coming up

Punti positivi: The amenities, the terrace, the staff.

Punti negativi: We ended up with a “suite” which was kind of more like handicapped bigger room but it was nice all the same although a bathtub would have been nice.

Punti positivi: Club level era eccezionale. Il personale era assolutamente incredibile. Il cibo era ottimo.

Punti positivi: La posizione è eccellente. Il personale è buono.

Punti positivi: Mi è piaciuto molto il centro benessere, e il livello del club. L'arte--nei corridoi, e le camere--era abbastanza meraviglioso e unico per la mia esperienza. Il cibo al club era eccellente. E la spa è la migliore che abbia mai trovato tra gli hotel a Chicago. Il personale era molto disponibile.

Punti negativi: E' molto costoso. Sono rimasto stupefatto costoso il parcheggio notturno sarebbe stato ($ 71), e abbiamo scelto per parcheggiare per 1/3 del prezzo in un garage accanto.

Punti positivi: Il personale era incredibile. Il dettaglio di tutto, dal decor di comfort era di qualità superiore e di gusto. Posizione fantastica. La fantastica piscina ans spa.

Punti negativi: Il costo supplementare per il servizio in camera

Punti positivi: Everything/Room/Location/Staff/Food/cocktails

Punti negativi: Nothing

Punti positivi: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Punti negativi: We loved everything about it.

Punti positivi: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Punti negativi: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Punti positivi: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Punti negativi: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Punti positivi: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Punti positivi: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Punti positivi: Ho alloggiato in diversi hotel a Chicago e questo è di gran lunga il mio preferito. Molto confortevole, arredato con gusto, incredibili controlli di automazione A-V/home. Questa era la base ideale per un viaggio d'affari di più giorni. L'atrio aveva anche uno splendido brunch domenicale con quartetto d'archi. Non poteva essere migliore

Punti positivi: Camera bellissima. Il servizio era impeccabile

Punti positivi: TUTTO IL SERVIZIO È STATO IL MIGLIORE E IL BAGNO GRANDE E BEN FATTO. TOCCHI PIACEVOLI OVUNQUE!

Punti negativi: NIENTE

Punti positivi: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Punti negativi: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Punti positivi: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Punti negativi: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Punti positivi: Anticipano le vostre esigenze. Fantastica l'accoglienza del receptionist. Il personale è fantastico. Splendida vista. Ristoranti e bar meravigliosi. Ben decorato per Natale .

Punti positivi: Ottima posizione, hotel bellissimo, servizio meraviglioso e tranquillo. ?Molto lussuoso e confortevole.

Punti positivi: Ristorante raccomandazione e un servizio eccellente!

Punti positivi: Very good welcome and staff performance

Punti negativi: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Punti positivi: Hotel has great location, very nice accomodations.

Punti negativi: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Punti positivi: The food options were excellent.

Punti negativi: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Punti positivi: Il servizio e l'attenzione al dettaglio era eccellente

Punti negativi: Non c'era una Jacuzzi in hotel

Punti positivi: Molto pulito

Punti negativi: N: uno specchio a figura intera in camera

Punti positivi: L'ottima palestra e la piscina. Mi sono piaciute le aree comuni come il bar della lobby. Ho molto apprezzato avere uno Starbucks in hotel.

Punti negativi: Il garage di parcheggio self-service era lontano.

Punti positivi: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Punti positivi: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Punti negativi: No issues.

Punti negativi: Parking

Punti positivi: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Punti negativi: None, accommodations were excellent.

Punti positivi: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Punti negativi: Nothing - everything was Great!

Punti positivi: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Punti negativi: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Punti positivi: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Punti negativi: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Punti positivi: Il personale è fantastico.

Punti positivi: Bellissimo. Il servizio era incredibile. Ci torneremo.

Punti positivi: Hotel moderno con caratteristiche storiche. Ottimo personale

Punti negativi: Riscaldamento era strano, era difficile da regolare la temperatura in camera.

Punti positivi: I love the decor, the service, and the amenities. It’s such a nice hotel. Little touches like a yoga mat in your closet was really refreshing. Every part of that hotel was beautiful to look at.

Punti negativi: Construction happens on the street in the middle of the night because you Are in the heart of downtown. Also, restaurants close early and on weekends because again you’re downtown.

Punti positivi: Molto ospitale. Il personale è molto efficiente. Bello spazio!

Punti positivi: Posizione fantastica, camera eccezionale. Ci tornerei in un baleno.

Punti positivi: Personale molto gentile Ristorante è molto buono Design è attuale I letti sono confortevoli

Punti negativi: Unità di aria condizionata in camera era rumoroso

Punti positivi: Abbiamo passato un magnifico weekend presso Il Thompson! La posizione, il personale e la camera erano eccezionali! Torneremo sicuramente qui!

Punti negativi: Capelli Corpo sul lavandino del bagno. le macchie sui servizi igienici. Tipo di lordo per il prezzo.

Punti positivi: Il letto e la doccia erano incredibili!

Punti positivi: Le camere erano contemporanee e ben arredate. C'era un ottimo ristorante a 50 metri.

Punti positivi: Il letto era incredibilmente soffice e tutto il personale era ESTREMAMENTE cordiale. Ottima posizione e la vita notturna in hotel è un valore aggiunto. Internet gratuito e il Centro Business sono sempre degli ottimi vantaggi. Ottimo per giovani uomini d'affari e amici.

Punti positivi: Ottimi i bagni

Punti positivi: Hotel pulito e moderno! Ho apprezzato molto il mio soggiorno e ci torneremo ancora!

Punti positivi: Il fattorino è ottimo. Egli aveva energia eccellente ed era estremamente piacevole!

Punti positivi: Il personale, la posizione, le sistemazioni, il livello di pulizia.

Punti negativi: NIENTE

Punti positivi: Il servizio concierge e reception eccellente . Hotel molto bello con camera/bagno molto grande e comoda , davvero particolare lo styling di interior design curato nei dettagli .

Punti negativi: Il servizio del personale bar/bistrot molto lento . Il condizionatore in camera rumoroso .

Punti positivi: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Punti negativi: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Punti positivi: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Punti negativi: nothing!

Punti positivi: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Punti negativi: Nothing!

Punti positivi: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Punti positivi: comfy bed, great location, nice lobby.

Punti negativi: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Punti positivi: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Punti negativi: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Punti positivi: Ho portato il mio bambino di 5 anni a vedere Chicago. Amo la tranquillità dell'hotel. Il personale era ottimo. Si ottiene quello per cui si paga.

Punti positivi: Beautiful. Comfortable, luxurious.

Punti negativi: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Punti positivi: The location was great for the cost and quality of hotel.

Punti negativi: no

Punti positivi: Cool rooms, great design for public spaces as well

Punti negativi: Cost of valet parking was insane ($70/night)

Punti positivi: great location huge tv.

Punti negativi: Shower was really disappointing, have had better at a motel six. maybe just my room hopefully

Punti positivi: big room, very clean, nice bed.

Punti negativi: the controls to adjust shades, lighting are poorly designed and unnecessary.

Punti positivi: Great hotel! Loved location, staff and room

Punti negativi: Nothing

Punti positivi: The staff was incredible!!! Super thoughtful, no ask was too large! I enjoyed every minute of my stay at the Conrad

Punti negativi: No

Punti negativi: Check in was at 3pm and we showed up around 4 and the room still wasn't ready and they didn't compensate anything for the inconvenience. Instead we sat in the lobby for 30 minutes until it was ready.

Punti positivi: room location staff was all great

Punti negativi: I was surprised the bar closed at 11:00 on a Saturday night..

Punti positivi: This hotel totally matched its star rating. The room was huge, well appointed, very modern, huge TV, spacious bathroom and very clean. Staff was very helpful and friendly. Loved it!!

Punti positivi: Tutto. Mi è piaciuto tutto. Le capsule e docce e personale. Magnificenza".

Punti negativi: Non ho potuto rimanere più a lungo... Mi è piaciuto in tutto e per tutto la camera.

Punti negativi: Palestra tipo di fa schifo.

Punti positivi: Ci è piaciuto molto che la camera era vanità e bagno mezza pensione. Quando la gente viaggi sono sempre pronti per qualcosa. Senso di dare loro posto ampio spazio per farlo.

Punti negativi: La caffetteria è andato giù per la collina

Punti positivi: Il personale era meraviglioso.

Punti negativi: Il servizio in camera è stato incoerente. Ho ordinato lo stesso panino due volte, ho ricevuto dei panini completamente diversi

Punti positivi: Ottima posizione, personale gentile

Punti positivi: Happy hour dalle 7-8, bevande gratuite per gli ospiti dell'hotel

Punti positivi: Layout, comfort, letto

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Bed was very comfortable. Room very clean.

Punti negativi: The room was a little noisy from outside noise.

Punti negativi: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Punti positivi: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Punti negativi: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Punti positivi: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Punti negativi: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Punti positivi: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Punti negativi: That we didn't get to stay longer!

Punti positivi: Atmosfera divertente, interessanti elementi di architettura e design fantastico. Mi sono piaciute molte le stanze da pranzo di Cindy e Cherry.

Punti negativi: Corridoi come labirinti. Nessun servizio la sera (asciugamani puliti, cambio).

Punti positivi: Hotel molto unico, con spazi e arredi comuni fresche. Il personale è cordiale e disponibile. dall'altra parte della strada dalla scultura della nuvola al parco di millennio. Lo consiglio vivamente!

Punti positivi: Letti molto confortevoli. La posizione era perfetta.

Punti negativi: L'illuminazione in bagno non è adatto a tutti. Altezza della vasca potrebbe essere un problema per i bambini e gli adulti brevi.

Punti positivi: Gli spazi comuni, atmosfera, l'arredamento, la radio in camera.

Punti negativi: L'incapacità di fare un carico normale di un servizio lavanderia, sia da me o da la sterlina -- mi hanno offerto un servizio lavanderia con le tariffe come $5 per ogni paio di biancheria era una vera seccatura/incredibilmente caro. Le camere sono abbastanza piccole e più faccia una vecchia fabbrica-tipo edificio, ma che è un grosso problema.

Punti positivi: Mi è piaciuta molto la posizione, il personale e il letto

Punti negativi: Ho odiato non avere una vasca, ma solo una doccia. La vista dalla camera era una struttura di metallo e un muro di cemento. La camera era molto piccola.

Punti positivi: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Punti positivi: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Punti negativi: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Punti positivi: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Punti negativi: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Punti positivi: Ottima posizione, il letto comodo. Tranquillo. Buon ristorante e panetteria al piano di sotto. Il personale è cordiale e disponibile di Super. Ottimo rapporto qualità/prezzo.

Punti negativi: La camera era molto, molto asciutta. Non hanno esaudito la richiesta per la biancheria da letto senza piume.

Punti positivi: La vicinanza a ristoranti, bar e attività e divertimento è imbattibile. Il personale era gentile e disponibile.

Punti positivi: Camera confortevole. Eccellente attenzione al dettaglio. Bel bar dell'hotel di Super.

Punti negativi: Ho nessuna lamentela.

Punti positivi: Posto era davvero carina, posizione e prezzo fantastica

Punti positivi: Tranquillo, eccentrico, con letti comodi, in ottima posizione. Mi sono piaciuti molto gli accappatoi gratuiti consegnati al mattino alla porta. Avevamo la vista su un muro in camera, ma nessun rumore di strada!

Punti negativi: Un po' caro

Punti positivi: Un posto molto fresca. La posizione era ottima e le camere erano pulite.

Punti negativi: Niente

Punti positivi: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.

Punti negativi: Noisy hvac unit.

Punti positivi: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel

Punti positivi: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.

Punti positivi: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport.

Punti negativi: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.

Punti positivi: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.

Punti positivi: What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!

Punti positivi: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Punti negativi: I thought they had a steam room but it was only a hot tub.

Punti positivi: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.

Punti positivi: Convenient to restaurants, shopping, sights

Punti negativi: The hotel and staff were exceptional!!

Punti positivi: The hotel was in a great location. The room was beautiful and the staff was amazing.

Punti negativi: I wish the refrigerator allowed room for guest to chill pop or milk.

Punti positivi: The staff was amazing!

Punti negativi: The dated feel of the room definitely did not live up the the 5-star rating.

Punti positivi: Staff was very welcoming and accommodating.

Punti positivi: I liked how unique the bathtub has open doors to look out the window.

Punti positivi: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Punti negativi: No.

Punti positivi: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Punti negativi: The employees were not honest in attempting to maximize the hotels profits

Punti negativi: Bed was hard

Punti positivi: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Punti negativi: yes that i did not stay another night

Punti positivi: Staff is very friendly and helpful.

Punti positivi: Best location and best service!

Punti positivi: L'attenzione al dettaglio era spettacolare, sono andati ben al di là del servizio

Punti positivi: Ottima posizione e personale gentile

Punti negativi: Bar, la posizione e il personale

Punti positivi: Il bar e il ristorante sul tetto erano eccellenti, con vedute imperdibili. Camera spaziosa con doccia fantastica, macchina per il caffè espresso e letto molto comodo.

Punti negativi: La camera si affacciava su Michigan Ave ed era molto rumorosa (sirene, ecc.) Una macchina per i rumori bianchi sarebbe stata utile.

Punti positivi: Era pulito, in ottima posizione, con personale gentile e professionale. Ci piace venire qui per fare una pausa. Ho trovato una tariffa abbastanza buona considerata la posizione.

Punti positivi: La posizione e la vita notturna

Punti positivi: Il mio hotel preferito in città.

Punti positivi: Formazione in servizio clienti eccezionale, camere fantastiche, posizione super

Punti negativi: Il personale era incredibilmente inefficiente in più di un'occasione

Punti positivi: La città è stupefacente e potere far ritorno in un bel posto per riposarsi fa una grande differenza per un viaggio piacevole e meraviglioso. Il personale era incredibilmente gentile e il servizio clienti in questo posto è al di sopra delle aspettative.

Punti positivi: Tutto era perfetto. Fantastiche vedute del fiume. Aperto solo un mese.

Punti negativi: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Punti positivi: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Punti positivi: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Punti negativi: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Punti positivi: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Punti negativi: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Punti positivi: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Punti positivi: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Punti negativi: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Punti positivi: Tutto è stato ottimo, ho condiviso una stanza per donne. Il bagno era perfetto e pulito. Ottimo servizio!

Punti negativi: Niente che non mi sia piaciuto.

Punti positivi: The decoration and furniture are amazing. The service it's good overall and I don't have any complain.

Punti negativi: The tram is next to the place, not so noisy but if you are like the princess...