Hotel a Chicago

Punti positivi: Club level era eccezionale. Il personale era assolutamente incredibile. Il cibo era ottimo.

Punti positivi: La posizione è eccellente. Il personale è buono.

Punti positivi: Mi è piaciuto molto il centro benessere, e il livello del club. L'arte--nei corridoi, e le camere--era abbastanza meraviglioso e unico per la mia esperienza. Il cibo al club era eccellente. E la spa è la migliore che abbia mai trovato tra gli hotel a Chicago. Il personale era molto disponibile.

Punti negativi: E' molto costoso. Sono rimasto stupefatto costoso il parcheggio notturno sarebbe stato ($ 71), e abbiamo scelto per parcheggiare per 1/3 del prezzo in un garage accanto.

Punti positivi: Il personale era incredibile. Il dettaglio di tutto, dal decor di comfort era di qualità superiore e di gusto. Posizione fantastica. La fantastica piscina ans spa.

Punti negativi: Il costo supplementare per il servizio in camera

Punti positivi: sala colazioni

Punti positivi: The staff were amazing so friendly and helpful The food was delicious. Absolutely no complaints from me

Punti negativi: Everything was fantastic

Punti positivi: L’ospitalità e sopratutto la cura dei particolari applicata nelle camere . Poi le camere sono molto spaziose e tecnologiche insomma eccezionali

Punti negativi: Non saprei cosa migliorare

Punti positivi: Everything was great from the location to the staff I definitely recommend and I’m definitely staying here again

Punti negativi: Nothing everything perfect

Punti positivi: Convenient location to Chicago city, shopping, transport, restaurants

Punti negativi: -

Punti positivi: The room was extremely spacious with high quality fittings and a lovely view over the river. The hotel is very centrally located.

Punti negativi: Nothing!

Punti positivi: Very centrally located. Staff are pleasant and jolly ; Housekeeping were attentive to details at turn down service and generally discreet. Bathroom amenities well provided for

Punti positivi: The level of service from the entire staff from the minute we arrived was excellent. We’ve stayed at various properties in Chicago and the Langham has moved to the top. Comfort, cleanliness & location are also all excellent as well.

Punti positivi: No time to stay for breakfast although looked inviting.

Punti negativi: At check- in we were scheduled for a king bed club level room. The front desk sent us up to the " club level" for further registration. Once there, due to an error in the computer system and miscommunication,, it was assumed we were there to look around and not there as paid guests. The situation made both my husband and myself very uncomfortable. The registry staff member serving us, spoke loudly enough that other guests adjacent to the registration desk were able to overhear him as we were made to feel "less than". As a result , we decided not to stay and make use of this club level service and just went directly to our hotel room. We quietly made a complaint to the concierge, after which a small percentage of our room rate was returned. Needless to say, this experience would cause us not to return here as there are many other exceptional high end hotels in the same immediate area.

Punti positivi: Size of the rooms was excellent, good layout, great location.

Punti negativi: Not much of a view

Punti positivi: The bathroom

Punti negativi: I liked everything

Punti positivi: Room was comfy. Location is great. Downtown.

Punti negativi: Plenty interruptions.

Punti positivi: Ho alloggiato in diversi hotel a Chicago e questo è di gran lunga il mio preferito. Molto confortevole, arredato con gusto, incredibili controlli di automazione A-V/home. Questa era la base ideale per un viaggio d'affari di più giorni. L'atrio aveva anche uno splendido brunch domenicale con quartetto d'archi. Non poteva essere migliore

Punti positivi: Camera bellissima. Il servizio era impeccabile

Punti positivi: Credo che la maggior parte delle persone che hanno dato a questo posto una recensione positiva non sia mai stata in crisi. Allo stesso prezzo, offre un'esperienza notevolmente migliore e molto più comfort. La palestra e il centro benessere del Trump fanno sembrare questo posto un centro termale della Cambogia rurale.

Punti negativi: Le camere erano una versione del Conrad, un po' migliore. Non c'è menù di cuscini. Nessuna acqua del ghiacciaio. In camera non c'è una macchina per caffè espresso. Non c'è forno a microonde o piano cottura con lavastoviglie (tutti presenti al pozzetto). E nessuna torta con la foglia d'oro su di esso per il mio compleanno!!!

Punti positivi: TUTTO IL SERVIZIO È STATO IL MIGLIORE E IL BAGNO GRANDE E BEN FATTO. TOCCHI PIACEVOLI OVUNQUE!

Punti negativi: NIENTE

Punti positivi: The question is what’s not to love

Punti negativi: Shower

Punti positivi: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .

Punti negativi: Nothing.

Punti positivi: If you think

Punti positivi: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.

Punti negativi: Taking two elevators to the street level.

Punti positivi: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel

Punti positivi: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.

Punti positivi: It was very comfortable and excellent staff

Punti negativi: Parking was very expensive for how much we paid for the hotel.

Punti positivi: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.

Punti negativi: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.

Punti positivi: camera eccezionale, personale gentilissimo e molto professionale ! super servizi!

Punti negativi: The orange juice is not freshly squeezed They served me a proper orange juice every morning as asked by us but full of skin. I asked for a smooth one but couldn’t managed to give me one.

Punti positivi: Fantastic location in the heart of Chicago. Beautifully furnished - contemporary and design style. Very cozy and comfortable. Double rooms are quite large and very nice. All the amenities you can except from a 4 stars hotel.

Punti negativi: Staff is friendly but not always efficient. Somewhat disorganized - I had to ask several time to get enough towels in our room or to have the slippers or the « do lot disturb » sign which were missing, or the safe to be fixed. Same impression of lack of customer orientation at the restaurant (except 2 of the staff who were outstanding).

Punti positivi: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Punti positivi: the uniqueness of the rooms

Punti positivi: Overall this was the best hotel I've ever been to and I've stayed at over 50 hotels in my life. This one was hands down the best

Punti negativi: Staff took a while to respond to requests

Punti positivi: Awesome modern Art Deco inspired hotel. Great staff: front end helpful, f&b at The Albert awesome dishes and house keeping making my room so clean

Punti positivi: Everything about this hotel was wonderful and exciting! The elevator was super fast! The décor in the hotel and in the rooms was really neat! Clean! Comfortable! The staff were amazing! Very helpful. OH and the robots! Leo and Cleo! So much fun! We ordered a couple of waters and sure enough Cleo came to our door, rang the doorbell through the TV and popped her lid to reveal our water! No extra charge! Also if you are looking for exceptional food, look no further than The Albert located in the hotel!

Punti negativi: The view from our room, it was the cooling systems and other rooms windows, but we didn't spend that much time in the room so it was okay. Next time we will request a room on the street side.

Punti positivi: Location

Punti negativi: Price

Punti positivi: Cool design, nice location, helpful staff and a really good bar.

Punti negativi: Had to pay for WiFi unless you signed up for a membership.

Punti positivi: The double room was very spacious and the design clever and up to date. The delivery to your room with the robot is fun and clearly unusual. The location is top notch, right there near Michigan Ave. We stayed there 4 nights for the first time and were offered vouchers for free breakfasts which was a really nice touch. The room has a Keurig and free water which is always nice.

Punti negativi: The restaurant for breakfast was not living to our expectations. The kitchen was really slow to deliver our meal (25-30 min) even though we were the only customers. The quality of the food was so so. That did not encourage us to try dinner. The parking is expensive but that is everywhere in Chicago.

Punti positivi: Hotel employee delivered room service/extra shampoo as needed.

Punti positivi: Beds were comfortable. Pillows exceptional. Water temp in shower..great. Space in bathroom good. Complimentary water very nice. Space in toilet room was nice. TV was fine. Nice amount of outlets. Thermostat in room worked pretty well; it cooled down pretty quickly.

Punti negativi: Chair in room was pretty good..could have been better if it had arms. Robots were ok but two of them caused a traffic jam near elevators...still cute idea.

Punti positivi: Very fun hotel. Fantastic location!

Punti negativi: Had a drink at the restaurant bar. The bar tender was on break and the manager made our drinks. They were pretty aweful...not a big deal, but they came with a hefty price tag.

Punti positivi: Ottima posizione. Servizio eccellente. Camere ben arredate.

Punti positivi: Tutto

Punti negativi: Dover lasciare la mattina successiva

Punti positivi: Un arredamento fresco di Super, materiali di alta qualità e attrezzature. Il personale era meraviglioso, ottima posizione. Svantaggi zero. Venite qui se potete permettervelo.

Punti negativi: Niente!

Punti positivi: Le camere piccole, ma ottime e molto confortevoli. Persone meravigliose.

Punti positivi: Great location, nice view, spacious bathroom, comfortable bed

Punti negativi: Small closet and no drawer space, had to live out of suit case in an upscale hotel, minibar full of sellable items, couldn’t use for our doggie bags, no coffee in lobby all day, rooms need less bathroom and more livable space.

Punti positivi: Location

Punti negativi: They kept asking to do the room before 11.....

Punti positivi: Room had several lighting options that were easy to change by hitting one switch. Drapes were heavy to opt for black out conditions if needing to sleep in. TV was modern and has many alternatives such as connecting my devices. Staff was always pleasant

Punti negativi: The mattresses in my room were soft and lumpy - needs to be addressed. Would like to have had a bathroom fan. I prefer a bar of soap as opposed to a pump - which they gladly found for me. Really enjoyed my stay at the Viceroy.

Punti positivi: The location is excellent

Punti negativi: The valet fees for over night parking is extremely high

Punti positivi: Beautiful hotel, amazing staff, fabulous location! The staff could not do enough for us!

Punti positivi: Hotel bellissimo, ottima posizione, Staff molto gentile

Punti positivi: Great location

Punti negativi: Bed sheet had a fist-sized hole in it, hair dryer broken and room safe faulty. All fixed by hotel after a moan, but not the quality you expect from this type of hotel at these prices.

Punti positivi: Location

Punti negativi: Small room size. No bathtub

Punti positivi: Really great location for exploring sights of Chicago.

Punti negativi: Street was noisy on Friday night. Made sleeping difficult.

Punti negativi: By order only there is no open puffy.price were to hight compere tho the rooms soize anddesign

Punti negativi: Room too small.

Punti positivi: The hotel design is beautiful and the location is superb. You’re in walking distance of sights, shopping, and nice restaurants.

Punti positivi: Il servizio e l'attenzione al dettaglio era eccellente

Punti negativi: Non c'era una Jacuzzi in hotel

Punti positivi: I letti erano comodi, la doccia aveva una buona pressione dell'acqua e il personale era molto disponibile. Sono arrivato presto il giorno del check-in e ho chiesto se avevano fatto il check-in anticipato. Hanno detto che erano stati venduti fuori la notte prima in modo da potrebbe essere duro, ma avrebbero veduto che cosa potrebbero fare. 15m dopo la camera era pronta! Sono stato estremamente grato per questo, perché ero esausto dal viaggio e non mi sentivo grande. Questo mi ha permesso di riposare e di mostrare la mia sensazione di conferenza come me.

Punti negativi: Nessun problema.

Punti positivi: Molto pulito

Punti negativi: N: uno specchio a figura intera in camera

Punti positivi: L'ottima palestra e la piscina. Mi sono piaciute le aree comuni come il bar della lobby. Ho molto apprezzato avere uno Starbucks in hotel.

Punti negativi: Il garage di parcheggio self-service era lontano.

Punti positivi: L'hotel è nuovo di zecca e si vede. È arredato splendidamente, è confortevole e molto alla moda. La posizione è perfetta, proprio nel mezzo di tutto, con delle viste straordinarie.

Punti negativi: C'era un odore strano in camera ogni volta che ce ne andavamo per un po'. Il personale era cordiale ma anche inesperto, dato che tendevano a gironzolare e ad essere un po' arrogante. Inoltre, il personale della reception ci ha fornito delle informazioni false e per sbaglio ci ha addebitato quasi 300 dollari che non ci sono ancora stati tolti dalla fattura della mia carta di credito.

Punti positivi: Room clean and looked very nice. The Concierge, Jane was so helpful in locating my restaurant. Wish the outside bar had been open since weather was still nice

Punti negativi: Check in area could have been better staffed, more people

Punti positivi: Loews Hotel was amazing!! I really can't say enough. I have been to many hotels in Chicago and across the US and this was the friendliest, cleanest and overall best hotel I have ever been to! Loved the pool, the gym and the room service was delicious!!!

Punti positivi: High quality furnishings and decor. Great location.

Punti positivi: Location, hotel staff assisted us with everything we need, from restaurant recommendations, calling restaurants for reservations, a cab, and just over all friendly.

Punti positivi: Great location. Wonderful staff. Beautiful room with excellent view. Awesome lobby

Punti positivi: Great location. Very comfortable! The staff was excellent.

Punti negativi: Nothing

Punti positivi: Love the location.

Punti negativi: Drinks at the bar were expensive and small

Punti positivi: Everyone was so nice and was in a great location!!

Punti positivi: Super clean and felt new.

Punti negativi: NA

Punti positivi: I loved the lobby area & the many restaurant/bar options within and around the property, based on your price range and culinary cravings/expectations. The cleaning staff were very attentive and they adhered to the requests I'd had; when provided with the breakfast (ordered room service in the am), it was absolutely incredible in terms of the way it was delivered to the room & the quality of the food (salmon was pristine!) The lighting's great, and the view I'd had was pretty broad in terms of the city itself; the TV had many channels to offer & the bed was quite comfy, not to mention the bathroom was great in terms of facilities/comfort - there was a makeup mirror, which I appreciated

Punti negativi: Can't technically say much - it's earned the review score for a reason!

Punti positivi: Every thing

Punti negativi: Nothing

Punti positivi: Great location. Lobby was excellent. Elevators were fast. Staff always available in seconds.

Punti negativi: Would have preferred a higher floor (I was on 4)

Punti positivi: Il personale è fantastico.

Punti positivi: Bellissimo. Il servizio era incredibile. Ci torneremo.

Punti positivi: Mi piace l'arredamento, il servizio e i servizi. È un hotel così bello. I piccoli tocchi, come un tappetino per lo yoga nel tuo armadio, sono stati davvero rinfrescanti. Ogni parte di questo hotel era bellissima da vedere.

Punti negativi: I lavori di costruzione avvengono sulla strada nel cuore della notte perché Ci Si trova nel cuore del centro. Inoltre, i ristoranti si chiudono presto e nei fine settimana perché di nuovo sei in centro.

Punti positivi: Hotel moderno con caratteristiche storiche. Ottimo personale

Punti negativi: Riscaldamento era strano, era difficile da regolare la temperatura in camera.

Punti positivi: Beautiful hotel and very friendly and accommodating staff! Also room was nice and extremly clean

Punti negativi: Beds were too firm. A little bit of a delay on getting into room, it was ready about an hr late

Punti positivi: Staff was amazing, rooms were spotless. Beautiful hotel!

Punti negativi: No issues whatsoever.

Punti positivi: Everything, we had the spa room, which is big and amazing room, the best bathroom we have ever had. The best Kimpton we stayed so far. The restaurant on the roof At the hotel is so delicious. Perfect as always.

Punti positivi: location

Punti negativi: no

Punti positivi: This hotel is centrally located, clean, has high end decor and a service oriented staff.

Punti positivi: Text messaging for any requests/questions was my favorite feature. Awesome location was a delight! Friendly staff and accommodating our requests was the icing on the cake. Rooms were super clean

Punti negativi: We did not get the bikes that we wanted to see the city.

Punti positivi: the staff-everyone so helpful and friendly.

Punti positivi: Love the location Love the nearby things to do Love the bed

Punti negativi: Room was a little tight Not all the lights were working in the room The sink being outside is a bit annoying No full length mirror

Punti positivi: I loved the feel of the hotel and the rooms were beautiful. Unfortunately, the beds weren't that comfortable. Their staff was very friendly and helpful. It is the city so I do understand that parking is at a premium but was disappointed that we couldn't keep our car parked there after 2pm. It was $70 a night to park but only up to 2pm the following day. Otherwise, it was lovely

Punti positivi: Very contemporary and sophisticated hotel. Great coffee!

Punti negativi: Parking.

Punti positivi: Loved it. I will be back again! Stayed one night for a birthday weekend get away! Upon request I had balloons and a cupcake in the room. And the whole staff wished us a happy birthday! Amazon!

Punti negativi: Room got a little hot due to me not being able to figure out the thermostat.

Punti positivi: Location,deco, convenience to Starbucks, steadfast restaurant was amazing

Punti negativi: N/A

Punti positivi: The room was very comfortable the bed was very soft and the bathroom what's beautiful

Punti negativi: Wish the balcony had a better view

Punti positivi: We’ve stayed here before and it’s a nice get away

Punti positivi: It took over 40 minutes to check in even after I showed them confirmation. Finally they decided to give me a room and when they did it was the worst room in the building. No view I was supposed to get a 1 bed room with terrance but I got a balcony in the corner. Pus we get to the room finally and fire place doesn’t work. They came to fix it but then it wouldn’t cut of so I had to call back to get them to turn off. Maintenance said it was a bad switch and would be fixed the next morning which it never did get fix. So we left the room the next morning and we assumed they fixed the problem. When we returned it wasn’t fixed plus housekeeping had cleaned the room but my wife hoes to lay down and there was a dead snell smashed in the sheet like someone killed it and just left it there. Plus fireplace still didnt work. So they sent housekeeping and maintenance up at 1 am to change sheets and fix fireplace again. Well after they “fixed” the problem so called they left said fireplaces was on a timer so it will shut itself off. So my wife went to sleep I left she called me in a panic out of her sleep said carbon monoxide detector was going off and room smelled like gas. It was the fireplace so they came up shut the gas off took the batteries out the detector said it was bad didn’t replace it and left. We should’ve been switched to another room but instead they offered me a free breakfast! Wow there is a lot more but to much to type. We have pictures of the bug smashed in the sheets.

Punti negativi: Service, the room, and overall experience

Punti positivi: The room was lovely, very comfortable.

Punti negativi: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.

Punti positivi: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Punti negativi: No! I absolutely loved everything!

Punti positivi: I loved everything about the hotel

Punti positivi: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).

Punti negativi: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.

Punti positivi: Elegance, service from staff.

Punti negativi: Room service was slow

Punti positivi: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.

Punti positivi: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf

Punti positivi: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!

Punti positivi: Anticipano le vostre esigenze. Fantastica l'accoglienza del receptionist. Il personale è fantastico. Splendida vista. Ristoranti e bar meravigliosi. Ben decorato per Natale .

Punti positivi: Ottima posizione, hotel bellissimo, servizio meraviglioso e tranquillo. ?Molto lussuoso e confortevole.

Punti positivi: Ristorante raccomandazione e un servizio eccellente!

Punti positivi: Accoglienza molto buona e prestazioni del personale

Punti negativi: Un allarme dell'ascensore si è spento nel mezzo della notte e ci è voluto più di un'ora per ripararlo - non favorevole a dormire comodamente.

Punti positivi: L'hotel ha una posizione fantastica, alloggi molto belli.

Punti negativi: C'era un bicchiere rotto nel bar e ho tagliato il dito piuttosto male la nostra prima notte in hotel. Anche se il personale dell'hotel era molto gentile e chiamavano sicurezza, pensavo che avrebbero potuto fare di più per compensare. Col senno di poi, probabilmente avevo bisogno di punti e, a parte la chiamata alla mia camera da parte del direttore (che aveva già lasciato per il momento in cui siamo tornati in camera), non hanno nemmeno fatto il follow-up.

Punti positivi: Great location wonderful hotel - expensive but great value

Punti positivi: very nice location and nice stuff, highly recommend!

Punti negativi: none

Punti positivi: Good bed and pillows

Punti negativi: Poor bathroom with Shower curtains like a cheap hotel, deteriorate furniture at Restaurant and some Other places, breakfast very poor quality.

Punti positivi: Amazing!!!!

Punti negativi: Nothing!

Punti positivi: Location.

Punti negativi: Wish we could have picked which city view we faced.

Punti positivi: Confortable room, nice view.

Punti negativi: Paying to use the internet in the business center.

Punti positivi: Decor was calming and beautiful. Spa, pool, and fitness center were very good. Location and views were exciting. Concierge ‘Karen’ was excellent! Housekeeper ‘Mariama’ worked hard to make the room impeccably clean.

Punti negativi: There were a few small yet important housekeeping and inroom dining issues that were unsettling - but well addressed by staff.

Punti positivi: Clean Secure Prime Location Staff

Punti negativi: Facilities

Punti positivi: Very nice hotel and location. Not a waoh impression overall but excellent quality and friendly and professional staff. The à la carte breakfast was perfect quality. I specially recommend the lobster eggs Benedict : unforgettable!

Punti negativi: Misses a little personality. Lobby at 7th floor.

Punti negativi: Air-conditioning quality quite poor, even after calling and having a service technician

Punti positivi: Struttura fantastica. Camera con vista lago stupenda. Vicino a tutto il meglio di Chicago

Punti negativi: Niente

Punti positivi: Staff kindness. View. Location.

Punti negativi: NA

Punti negativi: Being down by Wrigleyville. It is close enough to go back and forth.

Punti positivi: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Punti negativi: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Punti positivi: We did not eat breakfast at the restaurant but the hotel bar in the lobby was a great place to hang out after arrival. I had the Love Alma cocktail, and it was perfect along with the Mezzo tasting board. Delicious Hummus & fresh veggies. The room was great, and the view was even better. If you are a Cubs fan, definitely stay in a Wrigley-side room. We stayed at another (more expensive) hotel the next night, near the Mag Mile - and regretted our decision to change hotels! Additionally, the security made me feel comfortable. In order to go any higher than the 2nd floor lobby, you have to scan your room key in the elevator.

Punti negativi: My only issue was how loud the music was blasting in the bar/lobby check in area. We sat at a small table (with some very comfy chairs!) for about an hour with our cocktails before we just couldn't stand the volume anymore. This was around 10:30 PM.

Punti positivi: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Punti negativi: Rather pricey, but the view is so fun!

Punti positivi: Location and the Architecture

Punti negativi: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Punti positivi: awesome room to have for a Cubs game!! areas has awesome eats and activities

Punti positivi: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Punti negativi: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Punti positivi: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Punti negativi: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Punti positivi: I travel a lot and I can honestly say this is one of the best places I've ever stayed! The location is great. The accommodations are wonderful. It's comfortable and clean. It has everything you need for a great stay. I'm so glad that on top of all that, it's also pet friendly. It's truly an amazing place to stay.

Punti negativi: Loved every second of our stay. There honestly isn't one thing I didn't like.

Punti positivi: We were able to check in as soon as we arrived for the Cubs game - Toussaint our bellman was so very nice - Rachel Rodriguez at Check in is the nicest person I have ever met !!! I will call and ask for her in the future - keep up the good work Rachel !!!!!!! Thank you - Cheri in Champaign

Punti negativi: We loved EVERYTHING!!!!!!!

Punti positivi: Questo hotel è in una posizione perfetta, centrale rispetto a tutto e a pochi passi dalla maggior parte delle attrazioni! Il personale era molto cordiale e l'arredamento dell'hotel era molto bello. Mi è piaciuto molto l'atmosfera in stile boutique hotel e con quegli accenni arto déco, dalla hall alle camere! Un ulteriore vantaggio è stata la possibilità di mettere la musica dal mio telefono tramite la TV.

Punti positivi: Posizione

Punti negativi: Street e corridoio rumore troppa.servizio incoerente dal servizio di pulizia.

Punti positivi: Camere spaziose, look moderno e personale disponibile.

Punti negativi: Niente capsule il secondo e il terzo giorno! Non è un gran problema, negozi di caffè vicini.

Punti positivi: Posizione. Il personale era gentile.

Punti negativi: Le camere hanno bisogno un po' di attenzione, soprattutto il bagno.

Punti positivi: L'hotel si trova in una posizione fantastica e il servizio era eccellente.

Punti negativi: Il servizio in camera ma niente tavolo per mangiare. Ho dovuto mangiare sul letto.

Punti positivi: Ottima posizione

Punti negativi: La nostra camera era calda e il ventilatore non l'ha aiutato a raffreddarsi. La TV non funzionava.

Punti positivi: Il personale era disponibile. le strutture erano pulite

Punti negativi: Il pavimento era finito settimana. Le piastrelle in bagno non erano completamente.

Punti positivi: La posizione era buona

Punti negativi: Le camere erano piccole, con buchi nei muri e specchi ammaccati. Le camere erano umide e i letti non erano morbidissimi.

Punti positivi: La posizione e lo stile

Punti negativi: Il bar

Punti positivi: La posizione è centrale rispetto a tutte le attrazioni.

Punti negativi: La pulizia della doccia.

Punti positivi: La posizione geografica è stato il migliore !!

Punti negativi: Un po' senza fronzoli.

Punti positivi: La posizione è ottima

Punti negativi: La mia chiamata di sveglia mai arrivato. Ero in ritardo per un appuntamento

Punti positivi: Location and size of rooms

Punti negativi: No means to change room temperature; thermostat in room clearly not designed to allow guest to alter temp. Linked bar/ restaurant bland.

Punti positivi: Really liked the beds( I like a bit harder beds), room was a good size, gym was little bit better than expected. Close to everything.

Punti negativi: Not much to complain about, some days they forgot to refill coffee/water.

Punti positivi: Beautiful architecture outside and in. Love the location.

Punti positivi: What a building. We were stunned by the Art Deco features. The rooms were big, comfy and TV content rocked (access to Crackle/Netflix and cable). Perfect location to explore Chicago.

Punti negativi: Nothing

Punti positivi: Great location and customer service is top priority! Staff gave great recommendations for things to do while visiting and made us feel at home during our stay! Will definitely stay here next time we're in Chicago!

Punti positivi: Great linens, great atmosphere. Beautiful historical building.

Punti negativi: Noise! You can hear everything inside and outside.

Punti positivi: Very nice hotel with great staff, always able to help. Everything is near, museums, aquarium, magnificent mile, etc. The room was very clean with all what you need. There is a mini fridge and a coffee machine. High quality toiletries and very comfty bed

Punti negativi: No microwave

Punti positivi: Location great easy walk to see all that Chicago has to offer. St Jane Building is beautiful. Beds comfortable and amenities great too. Staff helpful. Would certainly stay again. Chicago architecture is amazing had a great time.

Punti negativi: Only 1 point a drying rack for towels would help towards conserving towels more.

Punti positivi: Location was perfect for Chicago Architecture Tours and the Art Institute of Chicago. Great breakfast places within two block radius. I also liked the absence of carpet in the rooms.

Punti negativi: If you are in a room that adjoining another, you will DEFINITELY hear what's going on in the other room. We woke up to the lady next door using the hair dryer while arguing with her husband.

Punti positivi: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Punti negativi: Every thing was good

Punti positivi: Location. Style of hotel.

Punti negativi: Them stating that there was a $100.00 hold for incidentals on my card which was debit card. They held 224.74 and it has not been released yet. No charges to the room.

Punti positivi: Our stay at St Jane was lovely. The hotel is perfectly located for touristy attractions. The building itself was really nice and the rooms a good size. We stayed three nights and managed to have a decent night sleep.

Punti negativi: Nothing. I would say you can hear the people in the next room using the hairdryer or shower but this didn’t bother us. The cocktails in the bar were a little uninteresting for the price.

Punti positivi: No tips determined persoanl

Punti negativi: No sauna or swimmingpool

Punti positivi: The location was great for the various "Chicago" things we wanted to do.

Punti positivi: Good Location, Nice bar, big room

Punti positivi: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Punti positivi: The Hard Rock shop is a must for any city I visit.

Punti positivi: Ottimo albergo dal design particolare e con perfetta posizione per la visita della città

Punti positivi: posizione fantastica

Punti positivi: Hotel di design, camera grandissima con vista sulla citta, posizione ottima. Un po' rumoroso (data la posizione centralissima), ma il rapporto qualita'-prezzo e' eccezionale.

Punti positivi: la posizione e l'originalità. Ottimo il roo-service.

Punti negativi: All'atto della prenotazione, avvenuta mcon mesi di anticipo, ho richiesto un piano alto e non fumatori; all'arrivo go trovato un piano basso e la camera fumatori...il giorno dopo, con un po' d'insistenza, ho ottenuto quello che volevo.

Punti positivi: Stanza pulita e silenziosa. Poca disponibilità in una occasione da parte del concierge

Punti positivi: la posizione centrale, il design Rock, la disponibilità del personale.

Punti negativi:

Punti positivi: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Punti negativi:

Punti positivi: Il letto era molto comodo. La camera era molto pulita.

Punti negativi: La camera era un po' rumorosa dal rumore esterno.

Punti positivi: Tutto. Mi è piaciuto tutto. Le capsule e docce e personale. Magnificenza".

Punti negativi: Non ho potuto rimanere più a lungo... Mi è piaciuto in tutto e per tutto la camera.

Punti negativi: Palestra tipo di fa schifo.

Punti positivi: Ci è piaciuto molto che la camera era vanità e bagno mezza pensione. Quando la gente viaggi sono sempre pronti per qualcosa. Senso di dare loro posto ampio spazio per farlo.

Punti negativi: La caffetteria è andato giù per la collina

Punti positivi: Il personale era meraviglioso.

Punti negativi: Il servizio in camera è stato incoerente. Ho ordinato lo stesso panino due volte, ho ricevuto dei panini completamente diversi

Punti positivi: Ottima posizione, personale gentile

Punti positivi: Happy hour dalle 7-8, bevande gratuite per gli ospiti dell'hotel

Punti positivi: Elementi di design brillanti e ben studiati hanno reso la nostra camera un piacere rimanere. Il bagno/spogliatoio separato mi ha permesso di prepararmi la mattina, mentre il mio fidanzato ha preso qualche minuto in più di sonno in pace. Inoltre il personale era molto disponibile, disponibile al check-in e incredibilmente cordiale. Anche l'Hosted Social Hour è un must assoluto!

Punti negativi: Non c'era niente di importante di cui lamentarsi qui. Il mio fidanzato ha ritenuto che gli articoli da toeletta gratuiti avrebbero potuto essere più femminanina profumata (o almeno una tad più neutrale di genere) e il nostro server a cena nella lobby era lento e ha dimenticato un terzo del nostro ordine (a suo merito però, ha recuperato bene quando l'errore è stato segnalato).

Punti positivi: Layout, comfort, letto

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: We often stay at Virgin because it’s at a great location and we love the design of the hotel. Staff is exceptional and we’ll definitely come back!

Punti positivi: Great location to the river

Punti positivi: Perfect hotel.

Punti negativi: Mini bar was aggressive

Punti negativi: The rooftopbar was very busy and small. They were allowing people that were not hotel guests access, so it was extremely crowded. The people that were there were having a great time but it wasn't for us.

Punti positivi: It’s Virgin style

Punti positivi: Nicely furnished. Big shower.

Punti negativi: Noisy location: the loop overground train runs all night right in front of the rooms. Popular bar on the roof terrace means lobby and elevators are full of drunk people all night.

Punti positivi: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Punti negativi: Everything was perfect!!!!

Punti positivi: I was in Chicago for work. I booked at the virgin because I was staying for a week and the cost and location were too great to pass up. I stayed in a chamber and it was amazing! It feels like a studio apartment and is great for longer stays. The amenities in the room and the hotel itself is so great. Coffee shop in your lobby and a bar on your rooftop. It is great place to stay in terms of locations in downtown. The staff is also extremely friendly, funny and helpful. They truly make your stay as comfortable as possible. Virgin will definitely be my go-to in Chicago.

Punti negativi: I wish there was a microwave in the room. Other than that, the hotel and room are perfect.

Punti positivi: The bed was amazing

Punti positivi: Impeccable Clean Bath!!, Location, best beds! Staff was great!!

Punti positivi: Perfect location downton, comfortable and spacious room with excellent facilities. Not the cheapest but without a doubt worth every dollar. Restaurants and tourist attractions all around the hotel, had a view of the river from our room.

Punti positivi: Staff were excellent. Location was perfect for visitors. The know is great.

Punti negativi: A little noisy at times due to L trains.

Punti positivi: La nostra parte preferita era la posizione. L'hotel era vicino a tutto quello che volevamo vedere, quindi potevamo camminare ovunque. Il personale era molto disponibile. Il bagno era fantastico

Punti positivi: Camera pulita e confortevole, personale gentile. Ottima posizione

Punti negativi: Mentre il bar/lounge era bello, mancava una palestra e una piscina.

Punti positivi: Non siamo rimasti a lungo, ma siamo stati trasferiti in una bellissima suite. Ottimi servizi, arredamento, ecc. Il personale era molto cordiale e accogliente. Sicuramente un'ottima scelta!

Punti positivi: Posizione, posizione, posizione A due isolati dal Chicago "bean" - dal Cloud Gate e dai parchi. La facciata dell'hotel, in fase di costruzione, non era bella, ma non abbiamo mai sentito alcun rumore nella nostra camera.

Punti positivi: La posizione era buona.

Punti negativi: Hotel noioso, camere e servizi medi di stile per l'hotel di fascia di prezzo

Punti positivi: L'atmosfera era molto, molto carina, hotel molto bello. È stato un soggiorno meraviglioso e lo consiglio vivamente.

Punti positivi: Era un po' caotico ma si concluderà.

Punti negativi: Non tutte le camere dispongono di una scrivania per computer

Punti positivi: Parlare con il gruppo "Bennie quando siete lì. Egli ti impostare downtown.

Punti positivi: In ottima posizione, personale disponibile e camere pulite.

Punti positivi: I letti sono comodi, la camera molto nuova e pulita, la colazione fantastica.

Punti positivi: Mi hanno mostrato presto e invece di volermi allontanare mi hanno dato una camera di categoria superiore senza alcun costo aggiuntivo. Il personale era molto pulito e fantastico. Vicino a tutte le cose nel ciclo. Ci torneremo sicuramente!

Punti positivi: Mi piaceva che era vicino a tutto quello che volevamo!

Punti negativi: Il wifi era lento! Non avevano macchine per il ghiaccio nei corridoi, quindi abbiamo dovuto chiamare ogni volta per la reception di portarcene alcuni . Entrando in albergo c'era un odore pulito ma puzzolente, era strano! Abbiamo richiesto una stanza con una bella vista ma abbiamo ottenuto il retro di un'altra vista degli edifici! La doccia aveva un po' di muffa!

Punti positivi: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants

Punti negativi: Nothing

Punti positivi: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!

Punti negativi: Nothing...no complaints

Punti positivi: Professional and helpful staff. Clean and comfortable room. Great location

Punti positivi: Bed was very comfortable

Punti positivi: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.

Punti negativi: Parking was too pricey so we opted to park at a nearby garage instead

Punti positivi: Location is great

Punti negativi: Pretty old building

Punti positivi: Lovely hotel really helpful and friendly staff. Great location.

Punti positivi: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.

Punti positivi: Extremely helpful front desk. The bartender was very friendly. The bar manager who was also very friendly suggested an Italian restaurant which proved to be one of the best ever. The room was very nicely appointed and the bed was extremely comfortable. The hotel was close to restaurants and coffee shops. Millennium Park was just up the street. the hotel is also very close to the starting point for the free walking tour which featured buildings around the loop. The bar was comfortable and the drink prices where very reasonable during the long happy hour.

Punti negativi: We are on the 7th floor so the shower pressure was just ok. There was minimal drawer space to store one's clothes. The closet was fine for hanging clothes. Neither issue affected the overall quality of the facility.

Punti positivi: Excellent staff and clean rooms!

Punti negativi: N/a

Punti positivi: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Punti positivi: Location. Clean room, comfortable bed

Punti negativi: Room keys sometimes worked, sometimes didn’t. Printer was not working so I never got my folio. Most importantly for me anyway is I don’t remember last hotel I stayed that didn’t have USB charging ports.

Punti positivi: Il personale era eccezionale. Il servizio alla reception era eccellente e sia Pierce che Jerome conoscevano i migliori posti per mangiare.

Punti negativi: Pensavo che avessero un bagno turco, ma era solo una vasca idromassaggio.

Punti positivi: Ottima posizione, il letto comodo. Tranquillo. Buon ristorante e panetteria al piano di sotto. Il personale è cordiale e disponibile di Super. Ottimo rapporto qualità/prezzo.

Punti negativi: La camera era molto, molto asciutta. Non hanno esaudito la richiesta per la biancheria da letto senza piume.

Punti positivi: La vicinanza a ristoranti, bar e attività e divertimento è imbattibile. Il personale era gentile e disponibile.

Punti positivi: Camera confortevole. Eccellente attenzione al dettaglio. Bel bar dell'hotel di Super.

Punti negativi: Ho nessuna lamentela.

Punti positivi: Posto era davvero carina, posizione e prezzo fantastica

Punti positivi: Che cosa c'è di favoloso in questo piccolo hotel! Posizione superba, arredamento funky con un tema rock 'n' roll, e i prezzi non ho potuto battere dopo una giornata di ricerca online. Certo, le camere sono piccole, ma i ristoranti sono moderni e ordinati, e c'è ottima musica nella lobby, nella panetteria e nella Berkshire Room. Sicuramente dove i bambini sono freddi ... anche se i bambini sono più di 50 anni!

Punti positivi: Tranquillo, eccentrico, con letti comodi, in ottima posizione. Mi sono piaciuti molto gli accappatoi gratuiti consegnati al mattino alla porta. Avevamo la vista su un muro in camera, ma nessun rumore di strada!

Punti negativi: Un po' caro

Punti positivi: Un posto molto fresca. La posizione era ottima e le camere erano pulite.

Punti negativi: Niente

Punti positivi: Stanza bella e confortevole, pulita al mio arrivo. Il wifi e la colazione nel bar dell'hotel sono discreti.

Punti negativi: Nonostante avessi pagato l'intera cifra al mio arrivo, mi hanno trattenuto senza motivo ulteriori 500$ sulla mia carta prepagata (che è andata in negativo ed è stata inutilizzabile per l'intero soggiorno). Alla mia richiesta alla manager dell'hotel di sbloccare quei soldi, mi ha risposto che non poteva farlo e io ho avuto diversi problemi visto che quella era la mia carta principale. Alla fine mi hanno restituito i soldi dopo 5 giorni, quando ero già rientrato in Italia (e la carta non mi serviva più). Inoltre: la vista dalla finestra dava sul cemento del muro di fronte (non entrava la luce del sole). Il secondo giorno l'housekeeping è arrivato troppo tardi e non ha pulito la stanza. Per ben due volte hanno bussato alla porta della mia stanza due sconosciuti che dicevano di dover controllare il televisore e il telecomando (ho dei dubbi sul fatto che fossero dipendenti dell'hotel).

Punti positivi: The style and art vibe

Punti negativi: N/a

Punti positivi: Loved the laid back feel! Staff was super accommodating and not stuffy. Love the whimsy of the art outside the window and in the stairwell. Really like the IG post artwork on the elevators. I will return!

Punti negativi: Would have like to have a few more options at the breakfast bar but over all really like the feel of the hotel.

Punti positivi: The environment was outstanding! We felt cozy and the employees are very friendly! Would definitely come here again.

Punti negativi: The fridge wasn’t activated so we weren’t able to open it to grab a beverage. Also we weren’t able to connect our phones to the tv to watch YouTube or Netflix.

Punti positivi: Helpful, friendly staff. Great location for walking to all Chicago attractions.

Punti negativi: Very noisy neighbours on Friday evening/ Saturday morning. The staff delay with this efficiently but it was alarming at the time.

Punti positivi: Loved coffee delivery...

Punti negativi: Loud staff early am in hallways, hard to get room cleaned before 5pm

Punti positivi: Fantastic wee hotel with brilliant vibe and close to everything you need to see.. love the morning coffee delivery.

Punti positivi: it feels like Chicago felt decades ago, dark metallic and hard. but behind the scene are very comfortable bedrooms and a relatively large bathroom with most amenities needed for a cut trip coffee in the morning and the bar are a plus

Punti negativi: it can get a bit loud as the doors prevent no noise at all. you have to like the style (but good news: the room looks exactly like the pics) staff quality is rather mixed but in general ok

Punti positivi: Nice boutique hotel. Staff was extremely nice and accommodating. Rooms were a little small but comfortable. Good size bathroom. Bed very comfortable. Good location just around the corner from the CTA. Very accommodating coffee shop in lobby. Brought coffee up to the rooms in the morning. Great plus. I would return.

Punti negativi: Rooms just a tad bit small.

Punti positivi: Excellent location. Hotel and rooms were very clean.

Punti negativi: No drawers in the room. No place to store clothes or personal items. Staff were very nice but seemed inexperienced. As I was about to check in I was asked if I wanted my luggage taken to my room but I hadn't even checked in or knew my room number. When I checked out I wasn't told what the total bill was and I had to ask for a printed copy. Complementary coffee/tea was sporadic and when we asked for tea we had to explicitly state we needed hot water. My seem like small things but should be automatic for this price. Plus when I complained about the lack of drawers I was told I would need to pay if I wanted to upgrade to a room with drawers. I then sent an email to the hotel - no response.

Punti positivi: Funky design, location and the people.

Punti negativi: I would always want tea and coffee facilities. Mini bar was one of those vendor type things and not a fridge.

Punti positivi: The location was unbeatable. The beds were comfy, the towels and toiletries were good and the room was spacious. There was no kettle or coffee maker but one was provided when we asked. There was a gym area and laundry facilities although we did not use them. Morning tea or coffee was delivered to your room in a flask.

Punti negativi: Our room looked directly into a car park on one side and another room on the other side. Consequently we had to keep the blinds down all the time and so the room was dingy and needed lights on. At approx £250 per night we thought this was poor. We did ask if we could have a different room but the only room available was smaller with only one bed (we had two) and there would have been an additional charge! So we stayed where we were.

Punti positivi: La camera era ben arredata e stupenda - ben arredata con un'area salotto a forma di L, un letto fantastico, illuminazione e prese di ricarica tecnologiche. Il personale era adorabile.

Punti positivi: Molto ospitale. Il personale è molto efficiente. Bello spazio!

Punti positivi: Letto comodo, ottima posizione, bella hall.

Punti negativi: La signora della reception non era molto disponibile. Il bagno puzzava di fogna. Mi hanno chiamato dalla reception per dirmi che qualcuno del personale dell'hotel era alla mia porta quando c'era l'etichetta del non disturbare...mi hanno svegliato...che razza di "privacy" è questa?

Punti positivi: Bel Design Degli Interni. Il personale era molto gentile e disponibile. Si tratta di una posizione molto migliore rispetto ad altri hotel in cui sono stato più a sud. Abbiamo fatto una bella passeggiata a nord per Lincoln Park. Si tratta di un bel quartiere e non sembra nemmeno di essere in città.

Punti negativi: Troppo costoso per me da usare tranne il commercio. Non ho avuto bisogno o utilizzare "strutture" in modo che è l'unico motivo che non ho dato che un "eccellente" punteggio. Non siamo rimasti colpiti dal cibo della colazione. Siamo rimasti molto soddisfatti del nostro pranzo al Gibson's dall'altra parte della strada.

Punti positivi: Posizione fantastica, camera eccezionale. Ci tornerei in un baleno.

Punti positivi: Personale molto gentile Ristorante è molto buono Design è attuale I letti sono confortevoli

Punti negativi: Unità di aria condizionata in camera era rumoroso

Punti positivi: Abbiamo passato un magnifico weekend presso Il Thompson! La posizione, il personale e la camera erano eccezionali! Torneremo sicuramente qui!

Punti positivi: La splendida vista del lago Michigan. Vicino a ottimi ristoranti e negozi. Il ristorante Nico Osteria all'interno dell'hotel era eccellente. La camera era arredata con gusto, il letto era molto comodo, la luce della lettura (inaspettata) e il bagno e la doccia erano enormi. Il personale era estremamente cordiale e disponibile.

Punti negativi: Uno dei pomeriggi più tardi abbiamo dovuto chiedere degli asciugamani aggiuntivi, dato che la nostra camera non era stata pulita, ed eravamo stati fuori tutto il giorno. Mi rendo conto che questo fine settimana è stata una casa Porta gioco di foorball ed è stato molto occupato.

Punti negativi: Capelli Corpo sul lavandino del bagno. le macchie sui servizi igienici. Tipo di lordo per il prezzo.

Punti positivi: Il letto e la doccia erano incredibili!

Punti positivi: Le camere erano contemporanee e ben arredate. C'era un ottimo ristorante a 50 metri.

Punti positivi: Il personale era molto cordiale e disponibile, la posizione era fantastica, vicino a negozi, ristoranti e locali notturni. Letti molto comodi!

Punti negativi: Abbiamo prenotato su Kayak, quando siamo arrivati non avevano la nostra prenotazione (anche se il personale della reception era fantastico per risolvere la situazione). Inoltre, era stato pagato in anticipo e ci hanno ancora addebitato il costo della camera, quindi abbiamo dovuto contattare Kayak per risolvere il problema.

Punti positivi: Beautiful rooms, great gym and lovely little bar. Location was great, near beach, near magnificent mile and a short walk to Navy pier.

Punti negativi: Staff were a little impersonal. Not much atomsphere around hotel.

Punti positivi: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin

Punti negativi: Nothing

Punti positivi: Loved the area. Great hotel.

Punti negativi: Weather

Punti positivi: Nothing

Punti negativi: They announced windows floor to ceiling and i got a room with small Windows. Very noisy hotel as the doors close loudly.

Punti positivi: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.

Punti negativi: Nothing

Punti positivi: Great location, great bar, nice contemporary yet comfortable rooms.

Punti positivi: The room was large and bathroom modern and large!

Punti negativi: No scream on windows, fresh air would have been nice

Punti positivi: Great time. Great location.

Punti negativi: Parking little tough but no big issue.

Punti positivi: Everything is chic and first class

Punti negativi: I could have stayed longer!

Punti positivi: Posizione Arredi curati

Punti positivi: the staff was wonderful. loved everything about it.

Punti negativi: no

Punti positivi: Ho portato il mio bambino di 5 anni a vedere Chicago. Amo la tranquillità dell'hotel. Il personale era ottimo. Si ottiene quello per cui si paga.

Punti positivi: Evert

Punti negativi: Nothing

Punti positivi: Ritz is always good.

Punti positivi: Very nice lobby/bar area. Large, clean room.

Punti negativi: A chaise lounge as the only seating! C’mon! Needs a bathroom redesign. BIG step up and into tub/shower. No hooks. Mattress edge beaten down enough that you feel you may roll out.

Punti positivi: Everything about the Ritz is well thought out and planned with the guest in mind.

Punti negativi: There's Nothing wrong with luxury! The Ritz is the gold standard for class.

Punti positivi: Comfortable room.

Punti negativi: Charges for everything, Inc WiFi, not 5 star quality, I think people stay for the name.

Punti positivi: Location.

Punti negativi: Valet was late and disorganized

Punti positivi: Staff excellent and room stunning. Slight issue with cleaning issue resolved immediately on check-in so it did not spoil the stay. Would definitely stay again. As a sole traveller concierge and door staff always happy to help and give directions etc.

Punti negativi: Would be good if the windows opened, even if only slightly.

Punti positivi: The view was amazing.

Punti negativi: The room was smelly and old. Everything in the room, including towels, looked worn down.

Punti positivi: Liked the club lounge. Liked the valet parking. Liked the people who were very helpful. Helped us find the nearest beach.

Punti negativi: There was a lightbulb that was out in the entrance hallway.

Punti positivi: The staff were polite, the linens were clean and the bed was very comfortable.

Punti negativi: No free WiFi in a 4 star hotel is a joke. I stay at a RC expecting my expectations to be exceeded, not met and certainly not unmet. Will be back to the 4S next time.

Punti positivi: It was very expensive. The local and state taxes made the final room costs very high and I never received an e receipt.

Punti positivi: The staff was excellent

Punti positivi: Location, location.

Punti negativi: Tired decor and snooty staff.

Punti positivi: La posizione e la colazione.

Punti negativi: Avevo prenotato e pagato per due camere King uguali con vista lago: una in realtà era al terzo piano (rumorosissimo e vista strada) e il lago non lo vedeva proprio. L’ho fattp presente al check in e mi hanno riposto che non c’era disponibilità. Molto scorretto, anche da parte di booking che dovrebbe garantire di farti trovare ciò che hai prenotato e pagato. Se lo avessi saputo avrei scelto un’altro hotel!

Punti positivi: Great hotel. Great staff

Punti positivi: The bathroom very spacious & updated

Punti negativi: No refrigerator in room to keep drinks cool, Parking was 70 a Night were everywhere else was 30 to 40 a day.

Punti positivi: Great location

Punti negativi: A bit tired

Punti positivi: Everything

Punti positivi: Staff help and friendliness was wondeful!! Location is fantastic!!

Punti negativi: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Punti positivi: Location, staff, cleanliness in the rooms

Punti positivi: The front desk is AMAZING

Punti positivi: Cleaniness

Punti negativi: Nowhere too park for valet...to congested

Punti positivi: Location

Punti negativi: Room was noisy

Punti positivi: The room was large, bed was huge, bath was seperate with toilet.Pools were ok for kids if adults are with them. Everything was great. Will definitely come back.