Hotel a Chicago

Punti positivi: Camera bellissima. Il servizio era impeccabile

Punti positivi: TUTTO IL SERVIZIO È STATO IL MIGLIORE E IL BAGNO GRANDE E BEN FATTO. TOCCHI PIACEVOLI OVUNQUE!

Punti negativi: NIENTE

Punti positivi: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Punti negativi: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Punti positivi: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Punti positivi: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Punti negativi: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Punti positivi: Club level era eccezionale. Il personale era assolutamente incredibile. Il cibo era ottimo.

Punti positivi: La posizione è eccellente. Il personale è buono.

Punti positivi: Mi è piaciuto molto il centro benessere, e il livello del club. L'arte--nei corridoi, e le camere--era abbastanza meraviglioso e unico per la mia esperienza. Il cibo al club era eccellente. E la spa è la migliore che abbia mai trovato tra gli hotel a Chicago. Il personale era molto disponibile.

Punti negativi: E' molto costoso. Sono rimasto stupefatto costoso il parcheggio notturno sarebbe stato ($ 71), e abbiamo scelto per parcheggiare per 1/3 del prezzo in un garage accanto.

Punti positivi: Il personale era incredibile. Il dettaglio di tutto, dal decor di comfort era di qualità superiore e di gusto. Posizione fantastica. La fantastica piscina ans spa.

Punti negativi: Il costo supplementare per il servizio in camera

Punti positivi: Everything/Room/Location/Staff/Food/cocktails

Punti negativi: Nothing

Punti positivi: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Punti negativi: We loved everything about it.

Punti positivi: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Punti negativi: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Punti positivi: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Punti negativi: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Punti positivi: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Punti positivi: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Punti positivi: Molto ospitale. Il personale è molto efficiente. Bello spazio!

Punti positivi: Posizione fantastica, camera eccezionale. Ci tornerei in un baleno.

Punti positivi: Personale molto gentile Ristorante è molto buono Design è attuale I letti sono confortevoli

Punti negativi: Unità di aria condizionata in camera era rumoroso

Punti positivi: Abbiamo passato un magnifico weekend presso Il Thompson! La posizione, il personale e la camera erano eccezionali! Torneremo sicuramente qui!

Punti negativi: Capelli Corpo sul lavandino del bagno. le macchie sui servizi igienici. Tipo di lordo per il prezzo.

Punti positivi: Il letto e la doccia erano incredibili!

Punti positivi: Le camere erano contemporanee e ben arredate. C'era un ottimo ristorante a 50 metri.

Punti positivi: Il letto era incredibilmente soffice e tutto il personale era ESTREMAMENTE cordiale. Ottima posizione e la vita notturna in hotel è un valore aggiunto. Internet gratuito e il Centro Business sono sempre degli ottimi vantaggi. Ottimo per giovani uomini d'affari e amici.

Punti positivi: Ottimi i bagni

Punti positivi: Hotel pulito e moderno! Ho apprezzato molto il mio soggiorno e ci torneremo ancora!

Punti positivi: Il fattorino è ottimo. Egli aveva energia eccellente ed era estremamente piacevole!

Punti positivi: Il personale, la posizione, le sistemazioni, il livello di pulizia.

Punti negativi: NIENTE

Punti positivi: Il servizio concierge e reception eccellente . Hotel molto bello con camera/bagno molto grande e comoda , davvero particolare lo styling di interior design curato nei dettagli .

Punti negativi: Il servizio del personale bar/bistrot molto lento . Il condizionatore in camera rumoroso .

Punti positivi: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Punti negativi: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Punti positivi: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Punti negativi: nothing!

Punti positivi: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Punti negativi: Nothing!

Punti positivi: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Punti positivi: comfy bed, great location, nice lobby.

Punti negativi: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Punti positivi: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Punti negativi: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Punti positivi: Beautiful. Comfortable, luxurious.

Punti negativi: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Punti positivi: Il servizio e l'attenzione al dettaglio era eccellente

Punti negativi: Non c'era una Jacuzzi in hotel

Punti positivi: Molto pulito

Punti negativi: N: uno specchio a figura intera in camera

Punti positivi: L'ottima palestra e la piscina. Mi sono piaciute le aree comuni come il bar della lobby. Ho molto apprezzato avere uno Starbucks in hotel.

Punti negativi: Il garage di parcheggio self-service era lontano.

Punti positivi: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Punti positivi: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Punti negativi: No issues.

Punti positivi: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Punti negativi: None, accommodations were excellent.

Punti positivi: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Punti negativi: Nothing - everything was Great!

Punti positivi: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Punti negativi: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Punti positivi: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Punti negativi: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Punti positivi: Bella posizione e mangiare all'aperto

Punti negativi: Uno del personale della reception non era molto accogliente.

Punti positivi: Anticipano le vostre esigenze. Fantastica l'accoglienza del receptionist. Il personale è fantastico. Splendida vista. Ristoranti e bar meravigliosi. Ben decorato per Natale .

Punti positivi: Ottima posizione, hotel bellissimo, servizio meraviglioso e tranquillo. ?Molto lussuoso e confortevole.

Punti positivi: Ristorante raccomandazione e un servizio eccellente!

Punti positivi: Very good welcome and staff performance

Punti negativi: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Punti positivi: Hotel has great location, very nice accomodations.

Punti negativi: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Punti positivi: The food options were excellent.

Punti negativi: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Punti positivi: Tutto. Mi è piaciuto tutto. Le capsule e docce e personale. Magnificenza".

Punti negativi: Non ho potuto rimanere più a lungo... Mi è piaciuto in tutto e per tutto la camera.

Punti negativi: Palestra tipo di fa schifo.

Punti positivi: Ci è piaciuto molto che la camera era vanità e bagno mezza pensione. Quando la gente viaggi sono sempre pronti per qualcosa. Senso di dare loro posto ampio spazio per farlo.

Punti negativi: La caffetteria è andato giù per la collina

Punti positivi: Il personale era meraviglioso.

Punti negativi: Il servizio in camera è stato incoerente. Ho ordinato lo stesso panino due volte, ho ricevuto dei panini completamente diversi

Punti positivi: Ottima posizione, personale gentile

Punti positivi: Happy hour dalle 7-8, bevande gratuite per gli ospiti dell'hotel

Punti positivi: Layout, comfort, letto

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Bed was very comfortable. Room very clean.

Punti negativi: The room was a little noisy from outside noise.

Punti negativi: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Punti positivi: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Punti negativi: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Punti positivi: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Punti negativi: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Punti positivi: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Punti negativi: That we didn't get to stay longer!

Punti positivi: Atmosfera divertente, interessanti elementi di architettura e design fantastico. Mi sono piaciute molte le stanze da pranzo di Cindy e Cherry.

Punti negativi: Corridoi come labirinti. Nessun servizio la sera (asciugamani puliti, cambio).

Punti positivi: Hotel molto unico, con spazi e arredi comuni fresche. Il personale è cordiale e disponibile. dall'altra parte della strada dalla scultura della nuvola al parco di millennio. Lo consiglio vivamente!

Punti positivi: Letti molto confortevoli. La posizione era perfetta.

Punti negativi: L'illuminazione in bagno non è adatto a tutti. Altezza della vasca potrebbe essere un problema per i bambini e gli adulti brevi.

Punti positivi: Gli spazi comuni, atmosfera, l'arredamento, la radio in camera.

Punti negativi: L'incapacità di fare un carico normale di un servizio lavanderia, sia da me o da la sterlina -- mi hanno offerto un servizio lavanderia con le tariffe come $5 per ogni paio di biancheria era una vera seccatura/incredibilmente caro. Le camere sono abbastanza piccole e più faccia una vecchia fabbrica-tipo edificio, ma che è un grosso problema.

Punti positivi: Mi è piaciuta molto la posizione, il personale e il letto

Punti negativi: Ho odiato non avere una vasca, ma solo una doccia. La vista dalla camera era una struttura di metallo e un muro di cemento. La camera era molto piccola.

Punti positivi: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Punti positivi: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Punti negativi: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Punti positivi: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Punti negativi: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Punti positivi: Abbiamo apprezzato molto la posizione e il personale

Punti negativi: Servizio di pulizia mai ricevuto senza chiamare per i tre giorni che ci siamo stati. Deluso che dovuto pagare $4 per un caffè al mattino. Dovrebbe avere un bar del caffè fuori presto nella lobby. Sarebbe bello avere una sala fitness in hotel.

Punti positivi: Il personale è molto gentile e ottima posizione

Punti negativi: Tutto era perfetto

Punti positivi: Comunicazione personale Inaspettato, servizi, tutto top fine. La tecnologia e l'uso di esso per rendere il vostro soggiorno il più piacevole possibile. Molto comodo per la nostra Shitzu. Ottima posizione.

Punti negativi: Servizio in camera era come previsto per alberghi simili. Caro, qualità di Ave, gli elementi limitate usuali. Non ci vuole molto per fornire meglio di quanto ci aspettavamo.

Punti positivi: Il personale era fantastico, molto gentile e disponibile

Punti positivi: Praticamente tutto... molto boutique... il personale è fantastico... camera cinque stelle... ottima ubicazione

Punti negativi: Nessuna lamentela

Punti positivi: Il Talbott è un hotel invitante, splendido e piccolo con servizi raffinati. Il personale è cordiale e attento. È il nostro posto preferito ogni volta che andiamo a Chicago.

Punti positivi: La posizione è imbattibile. Lobby e il bar dell'hotel è fantastica. Il personale era sul punto. Mini-bar fantastico senza spennarvi del prezzo.

Punti negativi: Il buio, datato nei corridoi. Ascensore molto lento. Il nostro letto non era molto confortevole. Camere puzzava di fumo. Ferro danneggiato alcuni dei nostri vestiti.

Punti positivi: Large Rooms, Great beds

Punti negativi: The restaurant was small with limited options but it appears they are renovating.

Punti positivi: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Punti negativi: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Punti positivi: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Punti negativi: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Punti positivi: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Punti positivi: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Punti negativi: There was nothing we did not like.

Punti positivi: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Punti positivi: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.

Punti positivi: Ho portato il mio bambino di 5 anni a vedere Chicago. Amo la tranquillità dell'hotel. Il personale era ottimo. Si ottiene quello per cui si paga.

Punti positivi: The staff was amazing!

Punti negativi: The dated feel of the room definitely did not live up the the 5-star rating.

Punti positivi: Staff was very welcoming and accommodating.

Punti positivi: I liked how unique the bathtub has open doors to look out the window.

Punti positivi: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Punti negativi: No.

Punti positivi: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Punti negativi: The employees were not honest in attempting to maximize the hotels profits

Punti negativi: Bed was hard

Punti positivi: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Punti negativi: yes that i did not stay another night

Punti positivi: Staff is very friendly and helpful.

Punti positivi: Best location and best service!

Punti positivi: Location. Swimming pool.

Punti negativi: Not really

Punti positivi: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!

Punti positivi: Build out ambiance room quality

Punti negativi: Service lags, if I’m spending $---- or $---- I want service pronto. These industries are highly competitive. Shouldn’t have to deal with faulty google chrome (even if the tech was nice), it was not heating up, waited 1 hr for Wine

Punti positivi: L'attenzione al dettaglio era spettacolare, sono andati ben al di là del servizio

Punti positivi: Ottima posizione e personale gentile

Punti negativi: Bar, la posizione e il personale

Punti positivi: Era pulito, in ottima posizione, con personale gentile e professionale. Ci piace venire qui per fare una pausa. Ho trovato una tariffa abbastanza buona considerata la posizione.

Punti positivi: La posizione e la vita notturna

Punti positivi: Il mio hotel preferito in città.

Punti positivi: Formazione in servizio clienti eccezionale, camere fantastiche, posizione super

Punti negativi: Il personale era incredibilmente inefficiente in più di un'occasione

Punti positivi: Tutto era perfetto. Fantastiche vedute del fiume. Aperto solo un mese.

Punti positivi: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Punti negativi: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Punti negativi: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Punti positivi: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Punti positivi: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Punti negativi: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Punti positivi: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Punti negativi: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Punti positivi: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Punti positivi: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Punti negativi: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Punti positivi: Non siamo rimasti a lungo, ma siamo stati trasferiti in una bellissima suite. Ottimi servizi, arredamento, ecc. Il personale era molto cordiale e accogliente. Sicuramente un'ottima scelta!

Punti positivi: La posizione era buona.

Punti negativi: Hotel noioso, camere e servizi medi di stile per l'hotel di fascia di prezzo

Punti positivi: L'atmosfera era molto, molto carina, hotel molto bello. È stato un soggiorno meraviglioso e lo consiglio vivamente.

Punti positivi: Era un po' caotico ma si concluderà.

Punti negativi: Non tutte le camere dispongono di una scrivania per computer

Punti positivi: Parlare con il gruppo "Bennie quando siete lì. Egli ti impostare downtown.

Punti positivi: In ottima posizione, personale disponibile e camere pulite.

Punti positivi: I letti sono comodi, la camera molto nuova e pulita, la colazione fantastica.

Punti positivi: Camera confortevole, ben arredata.

Punti negativi: Macchina per il caffè Keurig non funzionava bene.

Punti positivi: La camera era spaziosa e confortevole. Tutto il personale dell'hotel era gentile e disponibile. Ottima posizione e sorprendentemente molto tranquillo! Ci tornerò sicuramente!

Punti positivi: L'unico modo per vedere Chicago. La posizione era ottima, anche se nessuna vista del centro cittadino. Le camere erano piene di spazio, lusso e storia. Non potevo chiedere di più. Ci ritornerei sicuramente.

Punti positivi: Perfetta posizione centrale

Punti positivi: .

Punti negativi: .

Punti positivi: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

Punti negativi: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Punti positivi: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Punti positivi: Clean comfortable room, nice staff. Great location

Punti negativi: While the bar/lounge was nice, the lack of Gym and pool were something I missed.

Punti positivi: We arrived at 11:30 a.m. and were pleased that not only was a room available early, but that it far exceeded our expectations in terms of size, amenities and overall decor/layout. The staff was exceptionally helpful and friendly with every interaction - the valet even retrieved something from our car for us and brought it to our room to save us from venturing oitbwih our 16-month old. Pack-n-plays are available - we had brought our own but will remember this in the future! The location was perfect to walk to the ballet, saving us from attempting to travel with a 25-pound car seat!

Punti negativi: There aren’t many family options nearby, save for quick lunch and dinner spots (ie scorned Bakery). That worked well for us and what we wanted, but may not for others who are looking for more.

Punti positivi: Rooms are comfortable and well maintained Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park) Very friendly helpful staff

Punti positivi: Our favorite part was the location. The hotel was near absolutely everything we wanted to see, so we could walk everywhere. Staff was very helpful. Bathroom was amazing

Punti positivi: Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

Punti positivi: Overall, a great hotel! Staff couldn't have been more friendly, helpful and accommodating! The location of the hotel is exceptional - conveniently located for all downtown activities and transportation needs. The restaurant and bar were very good. Clean and comfortable rooms.

Punti negativi: Our only "want" would have been a microwave and a better physical layout of the room to include more chairs and a table.

Punti positivi: I am a train enthusiast. So I like the location, particularly the rooms facing Wabash Ave, that many others dislike because of the L.

Punti negativi: I would like to see more varied equipment in the exercise room, and perhaps more variety in the menu

Punti positivi: Tutto è di prim'ordine. Ogni dipendente era piacevole, educato e disponibile. Le camere, le aree comuni e il ristorante erano confortevoli e pulitissime. Non potevamo chiedere una posizione migliore, vicino a tutto.

Punti positivi: Il personale della reception è molto cordiale e disponibile. Tutto elegante e di classe. Armadio era tutto tranquillo di ombrellone aveva una bella dura.

Punti negativi: Non ci tornerò la Atrwood? Ristorante, sebbene ambiente attraente, i prezzi erano proibitivi. Cup of coffee: #4.00 $, benedetto di uova: Fugget $15,00 circa.

Punti positivi: Bellissimo; il servizio è fantastico fornita da tutti i settori; pulito

Punti negativi: I materassi erano duri

Punti negativi: In costruzione

Punti positivi: Was cozy enough to give me every reason not to leave my hotel room!

Punti negativi: None!

Punti positivi: We like the intimacy of the hotel. The staff made us feel welcome. The location is walking distance from theaters, shopping, lake front.

Punti negativi: Parking is very expensive: tip - 3 blocks west of the hotel is public parking lot and we paid $15 for the whole weekend.

Punti positivi: Loved all the old architectural features. The rooms were small but the architecture, view, location and excellent air conditioning made up for the size. My suggestion is to add a quiet seating area near the stairs and elevators on each floor so that guests that awaken early can read and have coffee while a child or partner sleeps. Joan

Punti positivi: The hotel was perfect and beautiful. The style blended well with our modern tastes but need for historic romance. The beds... were... AMAZING. All the linens as well.

Punti positivi: Staff was very friendly and very helpful. Rooms were clean and very nice.

Punti negativi: Only complaint was elevator on Sunday morning. Most people are trying to leave and the maid staff had most cars filled with there carts. Maybe staging a cart on every floor would help that congestion. Otherwise it was a great place to stay.

Punti positivi: Staff, each & every one from doormen, janitors to manager. Special shout out to Mark in maintenance and Darnell at front desk. We borrowed their bikes and had an excellent ride around the lake. View was awesome down State street. We arrived a early on Thursday morning and allowed to go right up to an available room. Room was small but meticulous in detail. Location could not be better!!! A minute's walk to blue line, red line and busses. All the shopping you can want steps from hotel. Millennium park and the Bean was 3-4 blocks away.

Punti negativi: There was nothing to complain about.

Punti positivi: Warm, accommodating staff. Great location. Quaint, historic building.

Punti negativi: The hotel was more than adequate for our needs, but guests should not expect huge rooms.

Punti positivi: Ottimo servizio e ottima posizione.

Punti positivi: Il personale era incredibilmente accogliente e cordiale. Abbiamo trascorso un ottimo soggiorno e ci siamo sentiti ben accuditi. Le camere sono ben arredate, ci tornerò sicuramente in futuro!

Punti negativi: Non abbiamo avuto problemi.

Punti positivi: Hotel pulito, ottima posizione, il personale è stato molto accomodante

Punti negativi: Sinceramente, non mi viene in mente.

Punti positivi: Cani!

Punti positivi: Ora del cocktail di sera Non è troppo grande

Punti negativi: one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working . The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions.. When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED. Margo DOlan dolanmargo@gmail.com

Punti positivi: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.

Punti negativi: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.

Punti positivi: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.

Punti negativi: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.

Punti positivi: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.

Punti negativi: The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.

Punti positivi: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.

Punti negativi: The only problem I had with the stay is that the hotel parking lot charges $58 a night.

Punti positivi: Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.

Punti negativi: Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.

Punti positivi: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.

Punti negativi: Parking added 30% to the cost of room. The cost of parking in Chicago is a major negative to doing business in the city. The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea. How can you run out of black tea?

Punti positivi: L'arredamento e ristorante

Punti positivi: Ci è piaciuto molto lo stile, il comfort e il servizio eccezionale.

Punti positivi: Un altro ottimo albergo Sofitel. La struttura, il cibo, ecc., tutto di prim'ordine. E il personale non avrebbe potuto essere più gentile...

Punti positivi: Ottima posizione, ottimo rapporto qualità/prezzo.

Punti negativi: Il personale ha bisogno di smettere fallutin così alta. Sì, è il Sofitel, ma comunque funziona per me.

Punti positivi: Ottimo posto. Ubicato in una posizione comoda. Soddisfatti nel complesso con l'albergo.

Punti negativi: Stanze troppo piccole

Punti positivi: L'atmosfera francese.

Punti negativi: Un po' caro.

Punti positivi: Hotel splendido

Punti negativi: Il letto era troppo morbido

Punti positivi: La camera era ben arredata e molto funzionale

Punti positivi: Da un soggiorno precedente (che non era di loro Standard normali) ci hanno osservato nel computer E ci hanno dato una camera di categoria superiore. Senza dubbio un'enfasi Il servizio!

Punti negativi: Niente

Punti positivi: L'arredo era bellissimo

Punti negativi: La colazione era troppo caro e non molto buono.

Punti positivi: Bed was super comfy. Views were amazing. Overall feel was very modern.

Punti negativi: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).

Punti positivi: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Punti negativi: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Punti positivi: High-end; great location, staff and food. A classy choice.

Punti positivi: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Punti negativi: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Punti positivi: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.

Punti positivi: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Punti positivi: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Punti negativi: That we eventually had to leave. Everything was wonderful!

Punti negativi: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Punti positivi: Buone dimensioni per il prezzo. Il grande letto matrimoniale king size, un bel panorama anche al quarto piano. Il Caffè/bar era fantastico - un ottimo caffè. La posizione è perfetta. Proprio accanto a viale Michigan.

Punti negativi: La porta girevole è un po' pesante.

Punti positivi: Quasi tutto è stato ottimo

Punti negativi: La Moquette era un po' scadente

Punti positivi: La lobby è bella. Le camere sono belle. Il parcheggio è proprio dall'altra parte della strada per l'ospedale. La posizione è ottima per fare shopping.

Punti positivi: Grande, spaziosa camera d'hotel. Molto pulito.

Punti negativi: La TV non funzionava.

Punti positivi: La camera in generale e la vista erano spettacolari... Sicuramente torneremo al più presto.

Punti positivi: Tutto di questo hotel era eccezionale. Le camere sono spaziose, pulite, servizio cordiale e tutto era una gioia per gli occhi. Non riuscivo a credere al prezzo. Grazie.

Punti positivi: Lobby bella e alla moda con bar e ristorante sul tetto, le camere sono belle e hanno abbastanza grandi, posizione, ottimo servizio di rifornimento. Fantastico.

Punti positivi: La posizione era perfetta per il nostro scopo. Il check-in è stato veloce e la camera era incantevole! Nel cuore della movida e ci torneremo sicuramente.

Punti positivi: Posizione

Punti negativi: Il ristorante

Punti positivi: La camera era ottima e la posizione per il prezzo è imbattibile! Spero che mantengano i prezzi ragionevoli.

Punti positivi: fantastic location

Punti positivi: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...

Punti negativi: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...

Punti positivi: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!

Punti positivi: The service was great and the roof top bar was also pretty wonderful.

Punti negativi: I had no problems with this hotel at all, I enjoyed my stay all around.

Punti positivi: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.

Punti positivi: The location was excellent. Right off of Michigan Ave. The beds were comfortable.

Punti negativi: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]

Punti positivi: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!

Punti negativi: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.

Punti positivi: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.

Punti negativi: Check-in. Rude-ish staff. Rooms need maintenance.

Punti positivi: Ottima posizione vicino al lago e vicino al fiume. Bella doccia con soffione grande.

Punti negativi: Ambulanze e macchine della polizia che correvano per tutta la notte e che ci hanno tenuti svegli. Il letto era come una roccia e i cuscini non erano fantastici!

Punti positivi: Ottima colazione a buffet preparata su ordinazione.

Punti negativi: Il parcheggio era difficile da trovare e costa $37,00 al giorno. La sera le bevande del ricevimento era eccezionale, ma il cibo non era. La camera era ottima. Il personale era molto disponibile. In generale, siamo rimasti molto soddisfatti del soggiorno.

Punti positivi: Il personale è cordiale. La colazione è eccellente. Abbiamo apprezzato l'happy hour ogni sera.

Punti positivi: Non comodo. Servizio scadente

Punti positivi: Si trova vicino ai negozi e centri congressi

Punti negativi: I servizi sono nella media

Punti positivi: Il personale è cordiale e pulito facility

Punti negativi: Nessuna lamentela

Punti positivi: Hotel carino, informale e confortevole. La colazione è ottima. Molto comodo per il Navy Pier. Senza dubbio, lo consiglierei ai miei amici e ci tornerei volentieri.

Punti positivi: Overall Ambience, suits and catering attitude.

Punti negativi: Location.

Punti positivi: Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible.

Punti negativi: The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.

Punti positivi: Filled all needs for a 9 day business trip. The operations of this hotel are smooth and the staff is friendly.

Punti negativi: Walls maybe thin in some rooms. The furniture is starting to get dated but it's still fine.

Punti positivi: Very good location

Punti negativi: Hotel wasn't nearly as nice as other embassy suites I have stayed at.

Punti positivi: Very well located, and great views of the city

Punti negativi: Too crowded the breakfast area. Poor options for restaurant

Punti positivi: Great location and comfortable rooms; breakfast was an awesome surprise in variety and quality

Punti negativi: Room service was slow, rooms not super clean and could definitely do without the lobby dance music during the day when kids were napping

Punti positivi: Tutta L'esperienza è stata eccezionale

Punti negativi: Mi è piaciuto tutto

Punti positivi: Fantastico edificio storico. In ottima posizione

Punti negativi: Il parcheggio in hotel costa 67 dollari

Punti positivi: La posizione...e questo è tutto.

Punti negativi: ESTREMAMENTE COSTOSO per un hotel vecchio w/ sale riunioni. Parcheggio 67 $ /giorno per gli ospiti è opportunisti

Punti positivi: Che posto fantastico in cui soggiornare. Siamo venuti in città per una partita dei Blackhawks. Questo hotel è situato in una posizione perfetta. Il prezzo, la camera, il personale, il bar e il cibo sono tutti assolutamente incredibili. Ci tornerò!

Punti positivi: La posizione era fantastica.

Punti negativi: Non potevano controllare la temperatura in camera. Troppo caldo indipendentemente dal tempo più freddo fuori.

Punti positivi: L'hotel era in un'ottima posizione.

Punti positivi: Due letti queen size riservati. Mi hanno messo in un letto king size. Il ragazzo era scortese e non si è mai scusato. Servizio incredibile per un hotel come questo.

Punti positivi: Era davvero molto confortevole e vicino ai musei e luoghi di interesse.

Punti negativi: Una delle nostre colazioni è non era buona. La doccia ha bisogno di anti-scivolo. Ascensore lento

Punti positivi: Ottimo prezzo Il personale è gentile Camera pulita Bella doccia/bagno Letto comodo Check-out ore 12:00 Posizione!

Punti negativi: Vista mediocre La camera era un po' piccola

Punti positivi: Posizione.

Punti negativi: La camera era piccola e ci siamo sentiti afose. I corridoi e gli ascensori hanno tappeti che gli odori. Gli ascensori erano lenti.

Punti positivi: Siamo andati a Chicago con la famiglia per adulti e bambini che hanno portato un gruppo di amici per andare a Chicago vs gioco di Cardinale. (Casa, divisa) Questo hotel e il personale ci ha aiutato ad avere il miglior tempo. Dalla gestione, al personale del bar, ai ragazzi di bell... meraviglioso hotel e ci tornerei senza esitazione.

Punti negativi: Ascensori lenti, ma si tratta di un hotel vecchio e che è l'unica cosa che si può dire che è un po' vecchio.

Punti positivi: Il personale è molto gentile.

Punti negativi: Le camere sono molto piccole, i letti erano letti completi di dimensioni non queen. inoltre sono stato addebitato per le bevande del bar e non ci siamo mai andati... ha fatto togliere loro la carica !!!!

Punti positivi: The location is amazing, the staff was so kind and the room was clean, comfortable

Punti negativi: The wc is so high for a regular size person

Punti positivi: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping

Punti negativi: No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls

Punti positivi: The location.

Punti negativi: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.

Punti positivi: We were able to book at this hotel during a very busy time.

Punti negativi: We were told we would get a text when our room was ready. We never got it. We tried calling the front desk over several hours and the calls were going to a fax machine. We used the number listed on the website an on the itinerary. We even had friends try to call. We ended up leaving a WORLD SERIES game early, because we were worried they would give our room away.