Omni Chicago Hotel

the bottom step in the hot tub is dangerous.

Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms

Room was advertised as corner suite with lake and city views. In actuality we had a small 2 inch sliver of a view of the lake over and between the buildings. The city view was mostly looking into the side of another building. Bed was comfortable but sheets were a little scratchy. That being said I would stay there again without question

The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!

Mattress and bed linens were the most comfortable I’ve ever experienced in a hotel. Bellmen and front desk were consistently happy to help me. Price was very reasonable.

Ordered a pizza through room service; crust was great but toppings and sauce were not top grade. Also, bottled water was available at the front desk, but would have been better to be stocked in room.

Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.

Did have some pot smokers on my floor but was quickly taken care of by staff and the hallways smelled fresh again next trip through.

Location

Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.

The German Embassy is in the same building.