Hotel a Playa del Carmen

Hotel a Playa del Carmen

Cerca subito  hotels in  a Playa del Carmen confrontando centinaia di siti di viaggio

Playa del Carmen, Quintana Roo, Messico
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Informazioni utili

Bassa stagione settembre
Alta stagione gennaio
  Prezzo medio (settimana): 180 €
  Prezzo medio (weekend): 147 €

mese più economico per il soggiorno

35%

si stima una diminuzione dei prezzi

periodo più costoso per soggiornare

43%

si stima un aumento dei prezzi

(prezzo medio nelle ultime 2 settimane)

dom - gio

(notti in settimana)

(prezzo medio nelle ultime 2 settimane)

ven e sab

(notti nel weekend)

Domande frequenti di chi prenota hotel a Playa del Carmen

Quanto costa un hotel economico a Playa del Carmen?
Gli utenti KAYAK hanno trovato una camera doppia a Playa del Carmen per 7 € negli ultimi 3 giorni. Il prezzo medio è di 195 €.
Quanto costa un hotel a Playa del Carmen per questa sera?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Playa del Carmen per questa notte a partire da 8 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 13 € e hotel 4 stelle a partire da 21 €.
Quanto costa un hotel a Playa del Carmen per questo weekend?
Nelle ultime 72 ore, gli utenti hanno trovato hotel a Playa del Carmen per questo weekend a partire da 8 €. Gli utenti hanno anche trovato hotel 3 stelle a partire da 17 € e hotel 4 stelle a partire da 21 €.
Come posso trovare hotel in zona?
Guarda la nostra Heatmaps per trovare il migliore hotel vicino a te.

Dove soggiornare a Playa del Carmen?

La nostra Heatmap ti aiuta a trovare l'area perfetta in cui soggiornare a Playa del Carmen mostrandoti la vicinanza ai negozi, ristoranti e bar.

I migliori hotel a Playa del Carmen

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Barceló Maya Tropical - Playa del Carmen - Camera da letto
1
9,7 Ottimo (9.346 recensioni)
261 €+
Generale Recensioni
A 2 km da luoghi d'interesse come Ecopark Kantun Chi e Spiaggia di Xpu-ha, questo resort per famiglie vanta una buona posizione a Xpu-Ha. Dolina Cenote Cristalino e Zoo Bel Air Animal Park si trovano ugualmente a meno di 2 km di distanza.
7,7 Buono
Punti positivi: Il personale puliva sempre
Punti negativi: Abbiamo avuto un paio di problemi con la pulizia, hanno solo due tipi di birra
5,1 OK
Punti negativi: I letti scomodi Cibo orribile Personale scortese
8,8 Ottimo
Punti positivi: Grounds were beautiful
Punti negativi: Room
10,0 Ottimo
Punti positivi: The attention given by staff!!!!
7,5 Buono
Punti positivi: It`s a very beautiful resort. lot to do.
Punti negativi: I thought the food at the buffet was average at best, could have been a lot better
9,2 Ottimo
Punti positivi: Overall, my family and I had a great time
Punti negativi: I wasn't aware that you had to wear formal clothing to attend different restaurant.
10,0 Ottimo
Punti positivi: Variety of food was awesome and so were the juices. We especially liked the restaurants. Service was great and lots of smiles. Very clean.
Punti negativi: Would like less oil used for cooking. Would like colder milk.
8,8 Ottimo
Punti positivi: The restaurant buffet offers a lot of variety. Even though the cooking is on a large scale the food is still tasty. The "standard" room at Tropical was lovely - very big with a lot of storage space, quality furniture and a comfy bed. They clean every morning and stack up your fridge with beverages. The entire staff is very kind and helpful making you feel at ease all of the time. We were impressed by the cleaness of the facilities - it's a huge resort and it's good to know that they are constantly taking care of it, otherwise things would quickly start to go south. If you're looking for a few days of complete relaxation, just enjoying yourself by the sea and beach then Barcelo is the place to go.
Punti negativi: The biggest and more or less only downside was that you need to pay 20$ for the wifi per day.
Rosewood Mayakoba - Playa del Carmen - Edificio
2
9,6 Ottimo (2.535 recensioni)
1234 €+
Generale Recensioni
Alloggiando presso Rosewood Mayakoba, una struttura sulla spiaggia di Playa del Carmen, puoi metterti al volante ed essere in 4 minuti a Campo da Golf “El Camaleón Mayakoba” e in 10 minuti a Quinta Avenida. Potrai usufruire di un business center, servizio auto o limousine e check-in veloce. Gli ospiti avranno a disposizione una navetta da e per l'aeroporto a pagamento e il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
10,0 Ottimo
Punti positivi: Il Rosewood Mayakoba è probabilmente uno dei migliori resort che abbia mai vissuto in tutto il mondo. Il personale è ospitale e accomodante e il lusso, coccole esperienza può essere meglio descritto come altro mondo. Ogni ospite è trattato come se fosse un vecchio amico del personale e ogni dettaglio è curato a mano e a piedi. Non vi è alcuna richiesta che possa essere fatta e non raggiunta. Ho intenzione di visitare questo luogo da questo punto in avanti per molti anni a venire.
Punti negativi: Niente, era assolutamente perfetto
Grand Velas Riviera Maya - Playa del Carmen - Camera da letto
3
9,6 Ottimo (1.875 recensioni)
730 €+
Generale Recensioni
Sulla spiaggia di Playa del Carmen, questo hotel nel centro della città si trova a 5 km da Campo da Golf “El Camaleón Mayakoba” e Grand Coral Golf Riviera Maya. Parco eco-archeologico Xcaret si trova a soli 18,9 km di distanza.
9,7 Ottimo
Punti negativi: Il sargaso (alghe) invadevano la spiaggia e l'oceano, le zanzare.
8,0 Ottimo
Punti positivi: Piscina, il cibo...
10,0 Ottimo
Punti positivi: Il servizio e il personale sorridente erano impareggiabili! Veloci, efficienti e cordiali. Il cibo era delizioso e quasi troppo bello da mangiare. Tutto era ottimo
Punti negativi: Non una cosa che non mi è piaciuta
8,8 Ottimo
Punti positivi: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Punti negativi: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Ottimo
Punti positivi: The service was outstanding
Punti negativi: Nothing
9,6 Ottimo
Punti positivi: Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.
Punti negativi: Give guests the ability to run jets/pumps on the plunge pools.
10,0 Ottimo
Punti positivi: Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. The All-inclusive is awesome, from the mini bar and room service, to the absolutely delightful restaurants that you can visit and dwell on the million options the have for a meal/dinner.
Punti negativi: The beach was very Rocky and it had a lot of weed on the shore. It didn't had anything to do with the hotel, it's more of an environmental issue, however it do affects the experience a little bit.
10,0 Ottimo
Punti positivi: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Punti negativi: None
10,0 Ottimo
Punti positivi: You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .
Punti negativi: Chili’s overly air conditioned restaurants
9,2 Ottimo
Punti positivi: Staff is very friendly and well trained.
Punti negativi: Some rooms are a little far from the beach
9,6 Ottimo
Punti positivi: This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!
9,6 Ottimo
Punti positivi: Grand Velas Riveria Maya has fantastic facilities all around, with gorgeous pools and the best beach area I've ever visited. The service was impeccable (shout-outs to Bayron in the Zen Grand; Jorge, Ana, and Omar at Chaka, & Dafne and Alexander at the beach, who each went above and beyond), and we felt pampered and at ease for the entirety of our stay. The only spa service we booked was the water ceremony, but it was amazing, and we would've gladly stayed twice as long as we did (about 2 hours) but for our dinner plans. The main reason we chose this resort over other all-inclusive options in PDC, Tulum, and Cancun was the food's reputation, and it was absolutely the right choice. Breakfasts at Chaka and lunches at Azul were amazing, and our dinners (2x Cocina de Autor, Piaf, and Sen Lin) were truly great, too. Next time we do all-inclusive, this place is a no-brainer. Taking everything into account, though, it will be difficult to visit any other property in the area, despite the fact that we love exploring areas outside of resorts and having dozens of dining and drinking options. The overall experience offered by Grand Velas is second-to-none, and we'll be looking forward to visiting again as soon as possible.
Punti negativi: The live music during dinners at Cocina de Autor, Sen Lin, and Piaf was pretty cheesy (think clarinets playing Sweet Child of Mine and harps playing the theme from Titanic). The quality of the food, service, and rest of the environs more than made up for it, but management should consider better live options (chill jazz would suffice) or curated playlists. For the money, I expected a slightly better beverage program. The liquor choices are very good, but having cocktail menus (and, preferably, different menus for different bars) at areas other than the beach service bar would be nice, and a tiki bar on the beach would be amazing. In the end, I sipped mostly straight tequila (all great stuff). So, some small areas for improvement, but we absolutely loved our stay overall.
9,2 Ottimo
Punti positivi: Tutto!
Punti negativi: Hotel molto tranquillo. Ideale per coppie o famiglie. Per andare a Playa si paga taxi, 350 pesos.
8,8 Ottimo
Punti positivi: Food was great. Room and accommodations fantastic .
Punti negativi: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
10,0 Ottimo
Punti positivi: Ottimo servizio ed un staff eccezionale
Banyan Tree Mayakoba - Playa del Carmen - Edificio
4
9,6 Ottimo (742 recensioni)
779 €+
Generale Recensioni
Da Banyan Tree Mayakoba sulla spiaggia di Playa del Carmen con meno di 10 minuti al volante potrai raggiungere Campo da Golf “El Camaleón Mayakoba” e Grand Coral Golf Riviera Maya. Potrai usufruire di un business center aperto 24 ore su 24, check-in veloce e check-out veloce. Stai pianificando un evento a Playa del Carmen? Presso questo resort avrai a disposizione 522 metri quadrati di spazio con un centro congressi. Gli ospiti avranno a disposizione una navetta da e per l'aeroporto a pagamento e il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
8,5 Ottimo
Punti positivi: Ottimo servizio
Punti negativi: Non è così pulito come un americano si aspetterebbe da un hotel...
9,7 Ottimo
Punti positivi: Il personale è fantastico. Le camere sono eccezionali. Mi sono piaciute molto le biciclette. La piscina e la spa privata erano eccezionali...
Punti negativi: Il cibo è costoso. I luoghi da visitare fuori dal resort sono lontani. La spiaggia è piccola e di sabbia
10,0 Ottimo
Punti positivi: Friendly staff, well maintained hotel and nature
Punti negativi: Quite humid in the room especially for people travel from non-humid places. De-humidifier might be suggested.
8,3 Ottimo
Punti positivi: The food is excellent. The service exelent
10,0 Ottimo
Punti positivi: Everything! The location, the amazing considerate and friendly staff, the privacy, the amenities, the whole experience just staying at Banyan Tree Mayakoba was amazing! You MUST try the Haab experience, it was an amazing experience. Also, FYI the hotel offers free professional photo sessions which you only need to pay for the actual photos(we were bummed that no one told us we would’ve liked to try it).
Punti negativi: I wish there was an all inclusive package, not sure if there is. Also, it wasn’t clear to us that the food stations(french toast, omelette, quesadilla stations) at the breakfast buffet were not included in the price of the breakfast buffet.
10,0 Ottimo
Punti positivi: Loved that everyone has their own private villa - I felt like I had the entire resort to myself . The staff was also super friendly
Punti negativi: The beach was gorgeous but the actual ocean wasn’t as crystal clear and blue as Cancun :/
10,0 Ottimo
Punti positivi: Everything about this resort was amazing and exceeding our expectations. We will be back.
10,0 Ottimo
Punti positivi: Outstanding service and attention to detail. Super friendly staff. Impeccable hotel grounds and facilities. Very good food.
Punti negativi: Only 1 thing: The villa pool could have been cleaner.
10,0 Ottimo
Punti positivi: Everything but prices for food. All inclusive me next time.
Punti negativi: 15 dollar tacos was a stretch. I rush there were more food options locally available.
10,0 Ottimo
Punti positivi: We really enjoyed our stay at the Banyan tree. It was so peaceful and homey. The staff was wonderful. We were pampered and taken care of from the moment we stepped on the property. The villa was well cleaned and attended to during our stay.
Punti negativi: Prices of the restaurants were quite pricey and the food wasn’t really worth it.
10,0 Ottimo
Punti positivi: The private pool is amazing
Punti negativi: Food is very expensive and not great
10,0 Ottimo
Punti positivi: Most beautiful hotel in the world
Punti negativi: Everything was perfect! Don’t have anything negative!
4,6 OK
Punti negativi: Hanno cercato più volte di farmi pagare importi superiori al dovuto e che nella richiesta di estensione del soggiorno (per una notte) pretendevano di farmi pagare una tariffa superiore di tra volte (1700 usd) a quella di prenotazione assumendo di non avere camere disponibili. Ho quindi effettuato l'acquisto di una notte con Booking direttamente davanti al servizio accoglienza dell'albergo, dimostrando loro che la tariffa pagata per l'acquisto della medesima camera oltre a non riscontrare problemi di disponibilità risultava beneficiare di una tariffa addirittura inferiore a quella a me applicata per le precedenti notti. Mi sono lamentato dell'accaduto e della poca professionalità del personale della lobby.
Hotel Xcaret Casa Viento - Playa del Carmen - Edificio
5
9,5 Ottimo (777 recensioni)
547 €+
Generale Recensioni
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive di Playa del Carmen si trova a soli 5 minuti di auto da Parco tematico Xplor e 7 minuti da Parco eco-archeologico Xcaret. Potrai usufruire di un business center, quotidiani gratuiti nella hall e un pratico servizio di lavanderia/lavaggio a secco. Una navetta per l'aeroporto (andata e ritorno) è disponibile gratuitamente (24 ore su 24).
9,1 Ottimo
Punti negativi: Il personale stava ancora imparando ed era un po' lento. Non è ancora finito ma nel complesso è magnifico
10,0 Ottimo
Punti positivi: I loved this place ! My wife & I would most definitely stay again !! Planning it actually!
5,4 OK
Punti positivi: The staff was friendly
Punti negativi: Got overcharged reserved 2 times for a restaurant and both time the reservation was no made . Was a waste of time nobody wanted to take the blaim instead just said sorry cant do anything about it and it was a party of 23.
9,6 Ottimo
Punti positivi: My room had a nice view. I also liked it was access to everything. What I love was I didn’t have to carry a room key. The bracelet had it all takes pictures and room key!
Punti negativi: I didn’t like that when I arrived the room wasn’t ready I had to wait a couple of hrs. Part of vacations I wanted to start doing activities.
10,0 Ottimo
Punti positivi: Everything was perfect!
Punti negativi: I wish they would let us go in the adult pool maybe until 2am and the pool bar open until 2am also.
10,0 Ottimo
Punti positivi: Xcaret exceeded our expectations. We went on our honeymoon, as our first time going to an all-inclusive resort we were a bit worried it would be trashy - it was anything but! The staff were incredibly attentive, all the restaurants were delicious and the trips and parks well organised and fun. It's also beautiful to walk around and an army of staff are constantly working in various ways to ensure you're looked after. We couldn't recommend this place enough!
10,0 Ottimo
Punti positivi: This place is crazy! amazing amazing in so many ways, We did all the parks and used all the facilities. The hotel scenery is spectacular. THe two feature restaurants Las Cuevas and Xin Gao are so good. You must book in early though at the beginning of your stay, If they say its full, ask again and say u must go, they have spots available.
Punti negativi: nothing, it was all great
10,0 Ottimo
Punti positivi: Excelente
Punti negativi: Everything
9,6 Ottimo
Punti positivi: Everything was in it’s right place! Comfortable room, clean and many details for the guests. Cool and excellent restaurants! Huge facilites! Wait for us soon!
5,8 OK
Punti positivi: Ben arredata, bella architettura. Tours ben organizzati
Punti negativi: Camera completamente umida, muri trasudanti di umidità, abiti sempre umidi quasi bagnati. Parchi così così più adatti per bambini piccoli
10,0 Ottimo
Punti positivi: Everything was wonderful: delicious food in a variety of restaurants to choose from, free access to theme parks, jacuzzi and small details in the room, several swimming pools etc.. It is simply an amazing hotel.
Punti negativi: If only we could stay more days there, 3 days is not enough :) There were some water puddles in front of the room door caused by air condensation.
9,6 Ottimo
Punti positivi: Hotel bellissimo e molto pulito. Cibo vario e buono. Comodo avere parchi, escursioni e trasporto inclusi.
Punti negativi: Insonorizzazione delle camere.
9,6 Ottimo
Punti positivi: Eccellente sotto tutti i punti di vista. Pulizia, servizi offerti, bellezza del resort e delle camere, vicinanza a Playa del Carmen. I ristoranti erano spaziali, cibo di qualità altissima per un resort. Quello che mi ha stupito in positivo è stato il servizio, non in tutti i resort uguale. Qui non facevi a tempo ad avere in mano il bicchiere vuoto che il cameriere veniva già a prenderti l‘ordine successivo. Ti alzavi dal lettino per fare il bagno e tornando trovavi l‘asciugamano sistemata. Ringrazio tutto lo staff e in particolare Erik, gentilissimo! Prezzo adeguato per ciò che ti danno.
Punti negativi: La prima notte non c‘erano camere doppie e il mio amico ha dovuto trascorrerla sul divano letto, nonostante avessimo prenotato la doppia tre mesi prima. L‘altra cosa che non ho apprezzato è il marketing da venditori porta a porta „all‘americana“: quando vai al concierge, necessario per prenotare escursioni e navette, vieni subito invitato a una colazione esclusiva dove cercano di intortarti a diventare socio del loro programma fedeltà da 1000 dollari l’anno in comode rate, che dicono ti farebbe risparmiare poi se torni da loro. Anche nei parchi quasi tutto quello che puoi fare si paga a parte (fotografie 50 dollari, nuotare con gli animali ecc. ecc.) dandoti continuamente l‘impressione di venire munto.
Iberostar Grand Paraiso - Playa del Carmen - Edificio
6
9,5 Ottimo (775 recensioni)
481 €+
Generale Recensioni
Questo resort si trova sulla spiaggia di Playa del Carmen, a 2,7 km da El Manglar Golf Course e a 3,3 km da Spiaggia Maroma. Campo da Golf “El Camaleón Mayakoba” e Tres Rios Ecopark (parco) si trovano a meno di 15 km di distanza.
8,2 Ottimo
Punti positivi: Il personale della piscina e i baristi erano fantastici. Tutto il resto del personale era di prima classe.
Punti negativi: Il cibo era ok, la camera era calda, le zone comuni erano belle
10,0 Ottimo
Punti positivi: Great staff, beautiful grounds, excellent service
10,0 Ottimo
Punti positivi: Entertainment staff is very good!
Punti negativi: Their top of the line resort needs a high end coffee shop, like they have at the next door property.
9,6 Ottimo
Punti positivi: Staff, facilities and nightly activities were excellent.
Punti negativi: Better selection of included wines. The wine selection included with your stay is a very poor. Instead, Iberostar has a better wine selection for an unreasonable additional cost. I would prefer for Iberostar to provide a better product for their guests.
10,0 Ottimo
Punti positivi: The service and staff were awesome as well as the facility.
Punti negativi: The sudden hot/cold temperature of the shower.
10,0 Ottimo
Punti positivi: Every element of the property could not have been more perfect, but the staff stood out, they were genuinely friendly, gracious, and experts at their jobs. It was a treat spending time at this world-class resort!
10,0 Ottimo
Punti positivi: Teater shows with drinks service Activities available ( biking, karaoke, etc..) Food - high quality and a lot lot of choice, cannot be unsatisfied Very beautiful hotel and design Bars, casinos, music, club etc...
Punti negativi: -The room service doesn't take your request seriousely. Every time they bring something different: For Espresso I got a normal coffee When asling for Grand breakfast, I got only the eggs and the juice - when we arrived they told us all the restaurants were fully booked except one for one dinner, but this is not fair, since you book for all inclusive option and you cannot reserve the restaurant. Finally they made the resevations happen, but I would prefer not complaining about this and having equal treatment as other guests who were able to get their dinner in the restaurants
10,0 Ottimo
Punti positivi: Quiet resort, nice pools, great service and awesome food.
7,5 Buono
Punti positivi: Service very good
Punti negativi: Sea bathing not good. Pool entertainment too noisey. Expensive for single occupancy. Some evening shows not very tasteful.. Building maintenance work during my two weeks stay
Royal Service at Paradisus La Perla - Playa del Carmen - Camera da letto
7
9,5 Ottimo (370 recensioni)
423 €+
Alloggia sulla spiaggia di Playa del Carmen, in questo resort adiacente a un campo da golf si trova a pochi passi da Playa 88 e Quinta Avenida. Beach Club Mamitas e Spiaggia principale di Playa del Carmen si trovano ugualmente a meno di 2 km di distanza.
Iberostar Paraiso Maya - Playa del Carmen - Edificio
8
9,4 Ottimo (959 recensioni)
339 €+
Generale Recensioni
Questo resort si trova sulla spiaggia di Playa del Carmen, a 2,2 km da El Manglar Golf Course e a 2,8 km da Spiaggia Maroma. Campo da Golf “El Camaleón Mayakoba” e Tres Rios Ecopark (parco) si trovano a meno di 15 km di distanza.
6,0 Buono
Punti positivi: Todo el servico los empleados son muh amables y la comida esta muh buena
9,2 Ottimo
Punti positivi: Went with my extended family. Loved it!
10,0 Ottimo
Punti positivi: Everything, really
Punti negativi: Nothing
Barceló Maya Colonial - Playa del Carmen - Camera da letto
9
9,3 Ottimo (7.036 recensioni)
254 €+
Generale Recensioni
Con una buona posizione a Xpu-Ha, questo resort sulla spiaggia si trova a 2 km da luoghi di interesse come Ecopark Kantun Chi e Spiaggia di Xpu-ha. Luoghi di interesse come Porto di Puerto Aventuras e Cenote Chac Mool si trovano a meno di 5 km di distanza.
9,2 Ottimo
Punti positivi: food was delicious and plentiful. staff extremely friendly and helpful. nice amenities included in package
Punti negativi: n/a
5,8 OK
Punti positivi: Facilities in general very good and general staff vet good
Punti negativi: Had an aircon issue took 3 days to get sorted the supervisor at reception was very rude you would think I should have just put up with a damp room, it wasn’t bad after room move that seemed to be a real chore for him to give a functioning room to a paying guest
7,1 Buono
Punti negativi: Non è piaciuto che non facevano servizio in spiaggia e non erano convolgenti l’animazione
10,0 Ottimo
Punti positivi: Everything
10,0 Ottimo
Punti positivi: Well the resort is amazing I’m very happy to have chosen this place I want to thank especially Horacio Lopez very good attention and excellent person helped me in everything
10,0 Ottimo
Punti positivi: Nice beach to walk on. Big pools. Food was good.
Punti negativi: Wouldn’t allow 17 yo to workout in the gym but you could if you stayed in the palace. Not sure why there was an age difference by location.
7,0 Buono
Punti positivi: Beautiful grounds, polite , pleasant staff
Punti negativi: Not enough language competence in desk staff Special restaurants were not very good, one really BAD
10,0 Ottimo
Punti positivi: It was the nicest place we have EVER stayed and we didn’t pull our wallet out once. The facilities are amazing. There are nightly theatre shows - we will be back
Punti negativi: Some small niggles but nothing worth mentioning as they caused minimal inconvenience.
10,0 Ottimo
Punti positivi: Everything was wonderful! A very beautiful place and all the staff were very friendly and attentive!
Punti negativi: No problems at all!
10,0 Ottimo
Punti positivi: Tutto curato nei minimi dettagli. Ottima struttura
8,0 Ottimo
Punti positivi: Bellissimo albergo, mega piscine e un sacco di ristoranti. Vero servizio all inclusive.
Punti negativi: Abbiamo dovuto pagare per la nostra bimba quando in realtà sul sito di booking era riportato che i bimbi sotto i 12 anni era gratuiti.
8,3 Ottimo
Punti positivi: I like a lot the friendly vibe
Iberostar Paraiso Lindo - Playa del Carmen - Camera da letto
10
9,3 Ottimo (4.045 recensioni)
277 €+
Generale Recensioni
Questo resort si trova sulla spiaggia di Playa del Carmen, a 2,2 km da El Manglar Golf Course e a 2,8 km da Spiaggia Maroma. Campo da Golf “El Camaleón Mayakoba” e Tres Rios Ecopark (parco) si trovano a meno di 15 km di distanza.
10,0 Ottimo
Punti positivi: The grounds were beautiful, really loved the pools, I was like a little kid in the wave pool & lazy river, yay! The Food was great, everyone was friendly & Helpful, we even got a upgrade. Very clean & spacious room. Im coming back, oh yea the coatis were so cute and friendly I loved them.
Punti negativi: I loved everything
10,0 Ottimo
Punti positivi: It’s beautiful, clean, and they continue to improve. Plus the food was outstanding!
9,6 Ottimo
Punti positivi: Everything, it’s HUGE!!!!
Punti negativi: That there wasn’t more to the shopping centre
7,9 Buono
Punti positivi: resort & property was extremely clean & beautifull. Suite was very nice. Staff very nice & helpful.
Punti negativi: Very confusing. Reservations were required even if restaurant empty. Buffet was good. Our biggest disappointment was the food in the restaurants! Very substandard. The french was the worst(we went straight to buffet). The next biggest disappointment was having only on choice in beer. My wife & I are not big drinkers but like a beer before dinner. She does not like XX! Also no diet or sugar free drinks. No guest guide in room. These mat seem like small things, but when spending over $500 per night, they are important enough to us to never use Iberostar again.
6,7 Buono
Punti negativi: La qualita del cibo é molto bassa. I ristoranti prenotabili per la cena sono pessimi: il giapponese serve cucina cinese, l'italiano ha un buffet povero e la pasta non é un opzione a la carte, lo steakhouse mi hanmo servito un pezzo di carne minuscolo tutto bruciato.
6,7 Buono
Punti positivi: Pool area was huge
Punti negativi: At check in staff was rude. Staff did not seem tentative.
Valentin Imperial Maya - Adults Only - Playa del Carmen - Edificio
11
9,3 Ottimo (2.755 recensioni)
360 €+
Generale Recensioni
Con una buona posizione a Playa del Carmen, questo hotel sulla spiaggia si trova a 5 km da luoghi di interesse come El Manglar Golf Course e Spiaggia Maroma. Luoghi di interesse come Giardino botanico Dr. Alfredo Barrera Marin e Tres Rios Ecopark (parco) si trovano a meno di 15 km di distanza.
10,0 Ottimo
Punti positivi: TEMPESTIVO, cortese, cordiale. Una vasta gamma di diversi ristoranti che erano tutti eccellenti. Camera spaziosa, servizio in camera eccellente, pulizia molto buona. Tutto il personale era gentile e disponibile.
Punti negativi: Niente.
10,0 Ottimo
Punti positivi: Il servizio, il cibo, la piscina, le camere.
Punti negativi: Il caffè è pessimo. Succo di frutta per bevande male.
10,0 Ottimo
Punti positivi: Tutto
Punti negativi: L'unica cosa che non mi è piaciuta è stata il caffè a colazione. Tutti i caffè degli altri ristoranti erano fantastici. Sono davvero stato bene.
10,0 Ottimo
Punti positivi: Il personale, il cibo, le camere, la piscina, la spiaggia
Punti negativi: Si prega di consegnare una stampa di carta dei terreni all'arrivo o in camera. Ridurrà le chiamate iniziali per le navette anziché esplorare/camminare.
9,6 Ottimo
Punti positivi: Very good, large selection. Has a nice view of the ocean from the outdoor seating area. Smoking is permitted in this area so that is a negative for me. Many restaurants for dinner with great food and service.
Punti negativi: They have a rule "No saving loungers at the pool" but they do not enforce it.
10,0 Ottimo
Punti positivi: Food was amazing, the grounds are immaculate and the staff are fantastic.
Punti negativi: Everything was wonderful! Could use some ceiling fans in the theater area
10,0 Ottimo
Punti positivi: We loved everything about it. We will definitely be returning.
10,0 Ottimo
Punti positivi: Tutto puntuale e ordinato. Manutenzione continua nei vari ambienti. Cibo ottimo. Personale eccellente.
Punti negativi: Lo spreco di cibo da parte delle persone. Bisognerebbe mettere una tassa per chi riempie i piatti, ordina portate e poi non consuma.
10,0 Ottimo
Punti positivi: Everything
Punti negativi: Dress code
9,6 Ottimo
Punti positivi: Everything is absolutely beautiful and conveniently located. It’s also very easy to navigate at night because the paths on the resort are very well lit.
Punti negativi: There is nothing I didn’t like about the property.
8,8 Ottimo
Punti positivi: It has everything you need. If you want to do nothing but chill, eat delicious food, drink amazing cocktails and relax by the pool/ beach with a book, this is the place for you. There is so much to do, you can’t get bored.
Punti negativi: If you do want to venture out and see Mexico, transportation is a bit hefty. There is a bus you can book to the nearest town with shopping at about 15$ pp return which leaves twice a day. You can’t really just walk out the resort and wonder off somewhere else as you’ll be met with a really busy highway. In my opinion and with many experience staying in 5* resorts/ hotels, daily transfers to the nearest town ought to be complimentary for guests but of course booked in advanced with timetable.
10,0 Ottimo
Punti positivi: The food selection was amazing and international. There was not one bad restaurant we visited. Overall they make you feel like royalty. The location of our room was a swim up. It was quiet and relaxing.
10,0 Ottimo
Punti positivi: The excellent check-in experience. Many thanks to Celeste. Amazing resort, beautiful nature and very well cared for. I loved that they are so eco-friendly and even have a turtle rescue program. The room was very nice with a pleasant bathroom. The pool area was excellent and the beach area like paradise. Food was good and the staff very friendly and helpful. Definitely a place to visit again.
Punti negativi: The food in some of the restaurants was mediocre. The food during our Teppanyaki evening was very bad. Expected the most out of this evening because it was a reservation only. Didn’t meet our expectations unfortunately.
10,0 Ottimo
Punti positivi: Fron the moment of driving in and the gate staff greating you, to being welcomed by bell boys, servers and front desk, to the genuine staff in every restaurant and bar, housekeepers, gardeners, security, spa attendants and (if not best of all) the pool entertainment people, this place is amazing.
Punti negativi: Food was delicious but not 5 star. There was enormous amount of food but instead of quantity, they should focus more on the quality of the food.
8,3 Ottimo
Punti positivi: The resort is full of Awe! Very Beautiful, best restaurants and entertainment hands down.
Punti negativi: Unless you pay for privilege, it seems the staff are not as personable as other resorts. Also my phone came up missing-- later determined stolen. Resort was slow to respond.
10,0 Ottimo
Punti positivi: Lots of activities, great food, entertaining staff, and adult beverages
Punti negativi: Would have been nice to have a coffee bar.
Belmond Maroma Resort & Spa - Playa del Carmen - Edificio
12
9,3 Ottimo (326 recensioni)
725 €+
Generale Recensioni
Belmond Maroma Resort & Spa a Playa del Carmen dista 10,8 km da Campo da Golf “El Camaleón Mayakoba” e 17,5 km da Quinta Avenida. Potrai usufruire di servizio auto o limousine, una postazione PC e check-in veloce. Potrai usufruire di una navetta da e per l'aeroporto (su richiesta) a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: Hotel is amazing. Very much recommended. Staff and stay. Breakfast is great! If you have an auto rental even better because staff can recommend you places to visit near by. Second time staying. Also they release turtles they keep when are born.
9,6 Ottimo
Punti negativi: The problem of seaweed in the beaches! The cusine suppose to have an international standard
6,3 Buono
Punti positivi: The staff, the pools, the beach. If you just want to sit on the beach all day and be waited on and don't really care about the room it might be for you.
Punti negativi: The rooms were uncomfortable and needed updating. Sea facing rooms balconies practically facing each other so no privacy and all seem to be right overlooking the bar/restaurant (view of the ocean in our room 26 almost totally obscured by the huge roof of the bar as well). Smoking allowed on the balcony and our neighbour was smoking cigars so it wasn't nice to sit outside. Food hugely expensive. Hotel needs a bit of TLC. Captive animals really upset me. They keep a peacock in a tiny cage and put a poor stressed looking parrot out each day for people to gawk at.
7,1 Buono
Punti positivi: Beautiful hotel and beautiful beach if there would be not the problem with the seagrass. The hotel makes everything in their power cleaning up daily this natural Desaster. It’s a pitty but the reality is different from what the hotel provides on pictures from the beach and the sea which I do not understand . I would communicate this subject transparent wit the customer. The kitchen / food is excellent but a bit to expensive. Same for wine and others .
Punti negativi: Food was excellent . The provided cooking classes are super nice
10,0 Ottimo
Punti positivi: Second time there love the place
Punti negativi: Second time there love the place nothing
7,9 Buono
Punti positivi: Food was excellent. Beach was fantastic. Pools were OK. Staff was fabulous. No TV's in rooms was different. Beach lounging is great. Location is great. Very quiet.
Punti negativi: No TV in rooms. Rooms are OK, but not great.
9,6 Ottimo
Punti positivi: Beautiful traditional property with anazing beach, pools and gardens
Punti negativi: Wasn’t overly keen on the food but maybe I ordered the wrong things for my taste
9,6 Ottimo
Punti positivi: Staff were exceptionally helpful and friendly. Beach was excellent and not at all crowded - plenty of beach beds (free of charge). Restaurant was good although expensive (by Mexico standards - not London standards!). Very friendly beach bar open until late evening. Fitness centre well-equipped. Bedroom was very comfortable, with good air-con, plus ceiling fan; good wifi. Bathroom good as well. Hotel in a very quiet position well away from the main coast road. Close enough to Playa del Carmen and Cancun for an easy visit (but why would you? not recommended, either of them!!); 30 minutes from Cancun airport.
Punti negativi: The only gripe was the pricing - it is expensive (but its very high quality). But also everything is priced excluding tax and service, so add 16% +15% to every price you see : room rates, bar, restaurant etc. Belmond : just include the tax and service and be done with it! otherwise, it was very enjoyable, and a hotel to which we will definitely return if we get the opportunity.
7,9 Buono
Punti positivi: The people are super friendly and honestly want to make your experience unique. The facilities are very nice, a bit old fashion so you need to like it (I do). The weekly program keeps you busy (yoga, tennis, cooking classes, theme dinners, trips). 24 hour service. Good food.
Punti negativi: I think prices are a bit excessive but I learned this is the case in all Riviera Maya so I am not criticizing the Hotel necessarily but the destination. The restaurant serves good food but 100 $ for a BBQ buffet dinner or a Mexican buffet dinner it is too much in my opinion. All prices have an additional 16% service and 16% tax. you feel like you are in the US! In Mexico City for ex. you pay 100$ in the best restaurant in town with Michelin stars. 240 $ for a 50 min massage (I pay less in Switzerland in the same type of hotel!) I think they could balance by offering more complementary things (more yoga / Pilates class over the day for example, or nonalcoholic cocktails by the pool). I had to organize the trip to Tulum myself because they could not find a guide for the Friday and they work with only 1 tour operator that charged double the price of what I paid. Overall it is a good hotel and I had a good time but I am not sure I would travel 14h from EU for it.
Generale Recensioni
Con una buona posizione a Playa del Carmen, questo resort sulla spiaggia si trova a 2,7 km da Spiaggia Maroma e a 15 km da El Manglar Golf Course e Campo da Golf “El Camaleón Mayakoba”. Luoghi di interesse come Grand Coral Golf Riviera Maya e Piazza cittadina di Puerto Morelos si trovano a meno di 20 km di distanza.
10,0 Ottimo
Punti positivi: Spiaggia meravigliosa, ideale per nuotare, camminare e correre. Cibo fantastico. Il personale era gentile e la gente meravigliosa al villaggio Le Bevande erano ottime. Servizio fantastico.
Punti negativi: Abbiamo cercato di prolungare il nostro soggiorno e volevano un importo esorbitante per farlo, quando sapevamo che la nostra camera era vuota. Non è sicuro che sia colpa loro, ma ci siamo innamorati tanto che volevamo davvero rimanere. Il centro benessere è costoso, ma offrono offerte speciali una volta arrivati.
7,7 Buono
Punti positivi: I segreti sono belli. La vista è incredibile. Il cibo era eccellente. Incredibile.
Punti negativi: Le camere sono bellissime, ma c'era un odore di umidità in camera durante tutto il fine settimana. Il condizionatore d'aria lo rendeva peggiore. Devono cambiare questo.
8,8 Ottimo
Punti positivi: Il cibo era inaspettatamente buono e sono molto esigente. Le camere erano molto belle e il servizio di pulizia molto attento. Le camere venivano pulite meticolosamente ogni giorno.
Punti negativi: La camera accanto a noi era in fase di lavoro, quindi ci siamo svegliati più volte la mattina per andare a forare e a martellare. L'unica cosa di cui mi lamenterei è che per quanto riguarda il vino, c'era solo una selezione di casa, che non era eccezionale. Anche i prezzi del centro benessere erano troppo alti.
10,0 Ottimo
Punti positivi: The service was excellent and the food and drinks were wonderful.
9,6 Ottimo
Punti positivi: Beautiful beach, swimming pool largesse, and most important the staff. Excellent service from very friendly people.
Punti negativi: Being solicited to the point of having to be rude to stop the sales pitch to join the upgrade club at check in.
1,0 Scadente
Punti positivi: Consciousness about preserving nature.
Punti negativi: Absolutely TERRIBLE VIP sales pitch. Actually saw a woman leaving the sales room in tears. VIP sales staff are pushy & rude. Will not return to any AMresort for this reason alone. Mini bar and food suck.
8,8 Ottimo
Punti positivi: The staff very friendly and nice. Attentive and helpful with everything no matter how small like walking us to a restaurant or arranging cabs etc
Punti negativi: The seaweed and smell by the ocean was nauseating. The pools were better especially the swim. Up attached to room
10,0 Ottimo
Punti positivi: The grounds are absolutely gorgeous, as is the whole area. The staff were very attentive and friendly, going above and beyond in every single interaction we had with them. We're already making plans to go back, and we just got home yesterday!
Punti negativi: If I had to quibble with anything - and this is a very minor quibble - it's that the food was good but not great. That's not to say there was anything wrong with it, per se, but there were times when it felt a bit basic. Although we did have two really nice meals in the Italian restaurant that were quite memorable.
10,0 Ottimo
Punti positivi: We stayed in Cancun Secrets the Vine last November and it was awesome.. However the Vine had a small beach. whereas Secrets Mroma has a beautiful shore. The food here is as good as the Vine (which says a lot) , however the Maroma drinks exceed out expectations . Maroma is a bit isolated which can be a plus, whereas the Vine is on the Cancun strip and very close to shopping. The two in a way complement each other. I recommend both.
Punti negativi: I can't think of anything.
8,3 Ottimo
Punti positivi: Great beach, nice staff, good food, fun activities, great room service.
Punti negativi: A couple of the restaurants disappointed, but most of the food was excellent. Some bugs in the room.
9,2 Ottimo
Punti positivi: Very helpful and kind staff, other guest were friendly and fun, very relaxed atmosphere.
10,0 Ottimo
Punti positivi: Staff was wonderful, property was gorgeous and food was delicious.
9,2 Ottimo
Punti positivi: If you ware looking for a beautiful resort to get some real rest and relaxation, then this is it. This is not a party resort it is very tranquil and relaxing and that is exactly what my husband and I wanted. The staff is incredibly friendly and helpful. The resort is beautiful, rooms are clean, and the food was absolutely amazing, so good.
Punti negativi: The drinks seemed to be watered down and they bug you about buying a timeshare and that is annoying.
9,6 Ottimo
Punti negativi: Premium Wines were just too expensive.
9,6 Ottimo
Punti positivi: Camere grandi e pulite, dotate di ogni comfort. Struttura molto curata, con una bella spiaggia. Staff eccezionale. Tanti piccoli dettagli che mostrano l'attenzione al cliente e rendono la struttura eccellente.
Punti negativi: Vista l'esclusività del contesto, ci saremmo aspettati un ruolo più marginale dell'animazione. Pur essendo molto discreta, l'animazione è presente a tutte le ore con varie attività (tornei di beach volley, acqua gym, cabaret..) che possono non rendere la struttura totalmente ideale per chi cerca solo relax.
Riu Palace Mexico - Playa del Carmen - Camera da letto
14
9,2 Ottimo (1.822 recensioni)
283 €+
Generale Recensioni
Nella splendida cornice della spiaggia di Playa del Carmen, questo resort si trova a 3 km da Centro Commerciale Paseo del Carmen, Quinta Avenida e Terminal marittimo di Playa del Carmen. Spiaggia principale di Playa del Carmen e Beach Club Mamitas si trovano ugualmente a meno di 5 km di distanza.
6,0 Buono
Punti positivi: The hotel speedy assistance to any problem.
Punti negativi: They seemed to spend allot of time in my room I had to keep. Coming back to make sure none of my belongings were gone.
Iberostar Paraíso Del Mar - Playa del Carmen - Camera da letto
15
9,2 Ottimo (1.492 recensioni)
249 €+
Generale Recensioni
Questo resort fronte mare di Playa del Carmen si trova con collegamento al centro congressi, a 1,8 km da El Manglar Golf Course e a 2,8 km da Spiaggia Maroma. Campo da Golf “El Camaleón Mayakoba” e Tres Rios Ecopark (parco) si trovano a meno di 15 km di distanza.
6,7 Buono
Punti positivi: Pool, drinks
Punti negativi: Service, food
8,3 Ottimo
Punti positivi: Food is good Pool and Beach area is good Staff very friendly Everything is very clean
Punti negativi: The beverages are for American Taste To much sugar The Alkohol/Cocktails are not good
9,7 Ottimo
Punti positivi: Beach was great, lots of food options, a la carte restaurants we ate at were great - Mexican, Japanese, Steak House. Friendly staff
Punti negativi: There are no elevators in any of the buildings as they are 3 storeys. We were on the top floor so it took a little longer with our 3 year old.
9,2 Ottimo
Punti positivi: Great place amazing value for the money. It is excellent options for beach vacation! Delicious food - endless options, entertainment, services! I would recommend this hotel and stay here myself again!
4,2 OK
Punti positivi: The only thing we really liked were the amazing grounds with all the jungle greenery and animals, and the excellent beaches.
Punti negativi: Almost everything, including the food poisoning that made us both very sick for almost the entire trip. The regular rooms were dark and dingy and outdated.
8,3 Ottimo
Punti positivi: The staff was professional and very positive.
Punti negativi: One show portrayed folklore in Mexico as drinking tequila as a joke. Mexican culture needs to be portrayed as it is beautiful not as steriotypedOne show portrayed drinking tequila as a joke. Mexican culture needs to be portrayed as it is beautiful not as steriotyped
Iberostar Quetzal - Playa del Carmen - Camera da letto
16
9,2 Ottimo (1.274 recensioni)
272 €+
Generale Recensioni
Questo resort sulla spiaggia di Playa del Carmen si trova nel quartiere dei cinema/teatri, a 3 km da Golf Club Playacar, Quinta Avenida e Terminal marittimo di Playa del Carmen. Spiaggia principale di Playa del Carmen e Beach Club Mamitas si trovano ugualmente a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Il personale era incredibile! Il villaggio era molto pulito, aveva le attività. Buon cibo e bevande quando si voleva.
10,0 Ottimo
Punti positivi: Mi è piaciuto molto il paesaggio con lasciare le cose naturali e gli animali. Piscina era eccezionale, spiaggia bellissima e il personale è cordiale. Ristoranti a la carte erano buoni.
Punti negativi: Cibi a buffet nel complesso erano niente di speciale. I dessert erano piuttosto ma privi di sapore. Solo il gelato era buono.
9,7 Ottimo
Punti positivi: La posizione, il personale e le strutture erano meravigliosi. L'unica cosa negativa era che i prezzi della spa erano troppo costoso. Inoltre, sarebbe bello se il servizio in camera è stato offerto per la prima colazione.
Punti negativi: Il servizio in camera non offerti per colazione. Inoltre non ci è piaciuto il fatto che abbiamo dovuto pagare un extra quando abbiamo fatto il check-in per ottenere le camere comunicanti.
9,2 Ottimo
Punti positivi: What a wonderful resort.. one of the best we have stayed at.. the staff were wonderful.. very polite, friendly and extremely hard working. The food was fantastic! And so many options for all types and ages. Lots of activities available for all.
Punti negativi: There are two classes of residents; normal and prestige.. with prestige; you get everything the others get plus.. extra beds on the beach, free massage, late check out.. access to the prestige lounge etc.. prestige class didn’t follow in the rooms though.. very small and dated.. which was a shame.. as there was 4 of us.. the room didnt resemble the photo of the room I booked. Sun beds availability around the pool will always be an issue.. people reserving with towels.. It’s the same issue at every resort. It was a sad day when we left. If you organize a trip.. do it at the store just outside the resort.. same for inflatables and balls. The exchange rate is better at the hotel than we got at the airport. Tipping / paying in pesos is better (for you)...
2,5 Mediocre
Punti negativi: The resort is old and very outdated. Not clean. Staff wasn’t very friendly. Clientele was frightening. Food was very bad even for an all inclusive. I didn’t know enough about this chain at the time of booking but I would never stay at one of these resorts again.
10,0 Ottimo
Punti positivi: The location is just perfect: authentic, not overbuilt, in the middle of the rain forest, with animals roaming around free - what a delight for kids and adults alike! The facilities are clean and compact and at the same time everything is there for every taste, including a good gym and multiple restaurants. The food is absolutely delicious and the variety is striking - I have no idea how they manage! The service at restaurants is fabulous: staff are friendly and ready to serve even when you can clearly reach out and get your coffee by yourself. There are two large swimming pools and we loved both.
Punti negativi: The beach was a bit disappointing as on 8 out of 10 days of our stay there were loads of sea weeds and the cleaners simply could not catch up. We were told by staff that this was a recent phenomenon most likely attributable to the climate change. Lots of credit to staff who relentlessly tried to remove as much weeds as possible. Apart from that, the beaches are kept clean of plastic and other human pollution.
10,0 Ottimo
Punti positivi: great range of food asortiments, great big pool, lot's of nice activities all day, great shows in the evening, kayaks available for free 1h / day
Punti negativi: sound proofing not as good but ok
9,6 Ottimo
Punti positivi: Staff very interactive and nice. Love all the wildlife
Punti negativi: Bed was very hard
6,7 Buono
Punti positivi: The food at the buffet was great, and I also really liked the food at the Tex-Mex restaurant. The bar waitress was really on top her game and came often to check if we wanted drinks. I liked the nature life there (howler monkeys, flamingos, toucans etc.). The beach was beautiful and well taking care of. I liked the concept of the pool bar, but it didn't have enough sunlight.
Punti negativi: I didn't like the fact that there is no disco on the premises, although there is easy access to Playa del Carmen downtown. And I didn't appreciate that when I got my room cleaned the maid never cleaned the floor. I also would've liked it if they had an adult only pool. I didn't appreciate that the staff lets people reserve the beds around the pool for hours without even showing up, when it clearly states on signs that you can't do that! The Sunday night show was very strange and I think they should think about replacing the theme of that night! Lastly, I think there should be a 24h bar on the premises as well, everything was shut off by 2.
6,7 Buono
Punti positivi: The resort is situated in a very dense jungle with Howler Monkey's, Peacocks an a very large and cute rodent type animal that I cannot remember the name of. Don't think of a rat or mouse but a large non-aggressive fun to watch animal. I truly enjoyed walking from the room to the beach every day, as the surroundings are beautiful and the sounds of the birds, monkeys were surreal.
Punti negativi: The Buffet was very substandard. Many things didn't make sense, such as, there would be a tub of Nacho Cheese next to a bowl of fruit salad but no chips anywhere. Instead of having a section that would normally have ceviche and fresh seafood, they would go the very cheap route of having bowls of different kinds of Jams for toast even though it was lunch and dinner time. The food at the buffet was okay, but after several days became mundane as it was always the same. They will not allow you to make a plate to take to your room....wow, just wanted to have a pleasant dinner in my room with my wife, I ended up one night after finally becoming so frustrated with this policy, ignoring the greater at the entrance and walking out with a plate of food while she tried to make me return the plate..I know that is rude of me however if I payed for a all-inclusive resort, not in any way cheap or economy, I should be able to bring a few donuts and cookies back to the room. Room service is available however, very limited menu, the taco's were good. This is very much a children oriented hotel, maybe I should have read more into the details of the resort, I don't want to spend the time doing that now. Examples.....I'm a drinker, especially when on vacation, my previous experiences at other resorts would have a mini bar in the room, when I say a mini bar, it should have at least a few choices of cheap liquor available, this resort had a refrigerator with 6 beers, 4 cokes and 6 bottles of water. I asked all over the resort if there would be somewhere to get a bottle of Vodka to no avail. Almost had the great bartender at the sports bar let me purchase a bottle under the table, but he made it clear that he could get into trouble if someone found out about it. I didn't want to put him/us in that position. I found that you could leave the resort and walk several blocks down the road for a liquor store. The bars are scarce at this resort as well.
10,0 Ottimo
Punti positivi: Beautiful property that flowed well with the natural settings around it. Loved the flamingos, swans, monkeys and peacocks all around. Great service and excellent food. We enjoyed the excellent breakfasts and quick meals at the Tulum and Cozumel buffets and enjoyed fine dining at the La Gondola Italian restaurant.
Punti negativi: Pool area can get crowded.

I migliori hotel di Playa del Carmen vicino a Playa principal de Playa del Carmen

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Clubhotel Riu Tequila - Playa del Carmen - Edificio
1
9,1 Ottimo (3.577 recensioni)
210 €+
Generale Recensioni
Con una buona posizione vicino alla spiaggia, questo resort per famiglie a Playa del Carmen si trova a 3 km da luoghi d'interesse come Centro Commerciale Paseo del Carmen, Quinta Avenida e Terminal marittimo di Playa del Carmen. Spiaggia principale di Playa del Carmen e Golf Club Playacar si trovano ugualmente a meno di 3 km di distanza.
8,2 Ottimo
Punti positivi: Le camere erano pulite e tranquille. Eravamo in una camera con due letti di dimensioni standard con 2 adulti e 2 bambini (10 e 11 anni) e la camera era abbastanza spaziosa. Il resort è molto grande e il personale è cordiale - soprattutto se vi consiglio - un po' meno, quindi se non lo fate. I nostri bambini hanno apprezzato le attività in piscina e gli spettacoli la sera.
Punti negativi: Il personale di front Office e il fattorino potevano spiegare il resort e i suoi servizi un po' di più al momento del check-in. Fondamentalmente è necessario scoprire le cose da soli. Il cibo nel ristorante era nella media - molte cose sono diventate stali o troppo cotte quando si siedono sotto le lampade a caldo.
4,5 OK
Punti positivi: Il villaggio era molto pulito e le bevande erano ben preparate.
Punti negativi: Le dimensioni del riu non sono ben rappresentate nelle immagini. Questo posto è enorme e affollato. Era a cinque minuti a piedi dalla lobby e a quindici minuti a piedi dalla spiaggia. A meno che non vi alziate presto e non vi sedate una sedia in piscina, non ci saranno nessuno disponibile. La folla ai pasti era travolgente e maleducata. La camera singola con letto king size era in realtà due letti matrimoniali Uniti a lenzuola graffiate. Nel complesso sono rimasto molto colpito da questo villaggio e non ci tornerò.
6,0 Buono
Punti positivi: The customer service was very good especially at the bars. Food was very good.
Punti negativi: Too many rules. Not enough staff. Not enough service in some places. Shows just ok.
1,0 Scadente
Punti positivi: The landscaping, our housekeeper, and bar staff at the pool.
Punti negativi: ANTS IN ROOM & BED, poor customer service from management, staff with bad attitudes (that expect tips for lousy service), terrible food at buffet (we got food poisoning), crowded beach, old rooms. I've had better experiences at hostels in Tijuana.
8,0 Ottimo
Punti positivi: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
10,0 Ottimo
Punti positivi: The location
Punti negativi: Need more diverse food in the dinner buffet. They served the same menu every day.
6,0 Buono
Punti positivi: Being able to go to other Riu Resorts properties in the area
Punti negativi: The wild animals roaming freely
Iberostar Tucan - Playa del Carmen - Camera da letto
2
9,1 Ottimo (3.220 recensioni)
247 €+
Generale Recensioni
Nella splendida cornice della spiaggia di Playa del Carmen, questo resort si trova a 3 km da Centro Commerciale Paseo del Carmen, Quinta Avenida e Terminal marittimo di Playa del Carmen. Spiaggia principale di Playa del Carmen e Golf Club Playacar si trovano ugualmente a meno di 3 km di distanza.
8,8 Ottimo
Punti positivi: Gli alloggi erano meravigliosi, le camere bellissime. I ristoranti serali erano buoni. I giardini sono mantenuti splendidamente. Abbiamo apprezzato molto la serata e le attività in piscina e in spiaggia. A 10 minuti a piedi da Playacar per acquistare souvenir.
Punti negativi: Il buffet per colazione e pranzo era solo così. Nelle stanze da bagno non c'è il condizionatore. La nostra camera aveva zanzare, ma una volta hanno segnalato che fumigavano e poi non c'erano altri problemi all'interno.
10,0 Ottimo
Punti positivi: Very nice and big resort with a wonderful integration between nature and architecture: there are a lot of free animals (monkeys, iguanas, tserekes, peacocks...) in the beautiful gardens. The buildings are clean and beautiful too. The bedroom was big, clean and convenient, although the decoration is a bit old (apparently they’re planning to renovate it soon). The food and drinks are amazing! That is the best. Totally worth it!!! The staff is fantastic: they bring you drinks to your sun chairs in the beach or pool very kindly.
Punti negativi: The dinner time in the buffet and restaurants goes from 6:30 to 9:30, hence the shows in the theater shouldn’t start at 8:30! Otherwise, you go to the restaurants and miss half or almost the entire show... Likewise, the shows end at 11:00 and there is no disco or club in the hotel for those who want to dance at night... Sunch a bummer!
10,0 Ottimo
Punti positivi: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
5,0 OK
Punti positivi: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Punti negativi: - We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
7,1 Buono
Punti positivi: Beautiful grounds. Great beach. Housekeeping staff do a great job with room upkeep.
Punti negativi: The resort is very dated. All the rooms have an awful smell. The food was so so. It took a lot of effort to get help with things like a broken safe and additional hangers in the room. The evening entertainment was at the level of high school performances. There was no evening dancing anywhere.
7,5 Buono
Punti positivi: Great pools, opportunity to get a Bali bed for free if you get up early enough.
Punti negativi: The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.
9,6 Ottimo
Punti positivi: Beautiful resort with wonderful staff.
Punti negativi: Black mold in the washroom
8,8 Ottimo
Punti positivi: Food selection good a few more healthy options would be nice.
Punti negativi: Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
10,0 Ottimo
Punti positivi: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Punti negativi: Nothing I would change
8,3 Ottimo
Punti positivi: Very nice beach and pool, reasonably good buffet. 3 from 5 restaurants (for our opinion Italian - #1, Mediterranean - #2, Japanese - #3) are pretty good. Jungle with animals is very nice attraction for kids and adults. All restaurants has a space and modular tables, good for big groups and parties. Concerts and shows every night.
Punti negativi: Lot of confusion with restaurant reservations and usage of discount coupons. Need to spend time on double checking everything, customer service persons don't have proper information and using system limitation as excuses. They give you discount coupons but when you try using them they say it doesn't apply even if coupon is clearly mention the service. If you insist you will get the discount, if not you will pay a full price. Steakhouse and Mexican restaurants are pretty low level - don't spend your reservations on it, you can go there every day without reservation. Some rooms has bad smelt and air quality. Mosquitos treatment can be done better.
10,0 Ottimo
Punti positivi: Amazing service, hospitality, ambiance, wildlife, walkways were wonderfully lit in the evenings for romantic walks, pool was gorgeous. ATM in lobby, speedy taxi requests AND price list was very helpful. Going the extra mile like extension cords for sleep apnea machine and extra pillows.
Punti negativi: Lack of beach loungers, undercooked burgers at the the burger station, not fully knowledgeable bartenders (perhaps language barrier?) black mold in bathroom on tiles.
6,3 Buono
Punti positivi: I liked the beaches.
Punti negativi: Nice n clean.
El Faro Oceanfront By Bric - Playa del Carmen - Edificio
3
9,3 Ottimo (11 recensioni)
238 €+
Generale Recensioni
Soggiornando presso questo residence di Playa del Carmen (Gonzalo Guerrero), ti troverai a pochi passi da Quinta Avenida e da Spiaggia principale di Playa del Carmen. Potrai usufruire di un servizio lavanderia e ascensore. È possibile usufruire di una navetta da e per l'aeroporto (24 ore su 24) a pagamento.
5,8 OK
Punti positivi: The only great thing about it is location. Next to the beach. We also appreciate the security guys, they were the only ones helping.
Punti negativi: There is no phone in the room. Reception works only between 9am to 6pm. They cleaned our flat only one time and it was just because we kept insisting on it. One cleaning for 6 nights stay is waaay to less. We have talked to the hotel manager for a late check-out(2h late only) and he agreed. At exactly 12 in the afternoon, the housemaid came and knocked super noisy. Apparently there was no late check out so our asses got kicked out. We had to change super fast in order to leave the flat. The receptionist didn.t help us with anything, whenever we needed something her answer was " I don.t know...text the manager". There is no bar/restaurant facility even tho is showing they have a terrace belonging to the other part of the hotel...not true. We got the worse flat, the photos of it aren.t even shown on the site. Also, is showing you have 2 sunbeds on the balcony...not there. Wifi is very weak. No bathroom amenities. The fan inside the livingroom can.t be turned off, you like it or not is always on.
10,0 Ottimo
Punti positivi: Great location. Very nice, modern, clean and spacious apartments. Perfect for family. Pool clean and next to the beach. Many great restaurants nearby. Extremely friendly stuff (at the Brick hotel at the check in, as well as our personal consierge at the apartments).
Punti negativi: Hard to find free parking, very full streets. Information about the check in location (that was not in the property but around 2 km far in a Brick hotel) could be mentioned at the beginning of the booking confirmation, not in the end (with a small typing) :)
8,3 Ottimo
Punti positivi: Equipment, view, size of the apartment
Punti negativi: No parking at the hotel when the streets are usually full so it is impossible to park at the close proximity of the apartment