Hotel a Playa del Carmen

Hotel a Playa del Carmen

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Playa del Carmen, Quintana Roo, Messico
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Informazioni utili

Bassa stagione

giugno Il mese più economico per soggiornare con un calo medio dei prezzi di 10%.

Alta stagione

marzo Il mese più costoso per soggiornare con un aumento medio dei prezzi di 61%.

Prezzo medio (settimana)

197 € dom - gioPrezzo medio nelle ultime 2 settimane.

Prezzo medio (weekend)

203 € ven e sabPrezzo medio nelle ultime 2 settimane.

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Dove soggiornare a Playa del Carmen?

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I principali hotel raccomandati a Playa del Carmen

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Occidental at Xcaret Destination - Playa del Carmen - Edificio
1
9,1 Ottimo (9.349 recensioni)
230 €+
Generale Recensioni
Questo resort si trova sulla spiaggia di Playa del Carmen, a 0,8 km da Parco tematico Xplor e a 2 km da Parco eco-archeologico Xcaret. Spiaggia principale di Playa del Carmen e Beach Club Mamitas si trovano a meno di 10 km di distanza.
10,0 Ottimo
Punti negativi: Tutto fantastico!!
6,2 Buono
Punti positivi: La posizione era abbastanza
Punti negativi: Ricordando personale a pulire la nostra camera.
8,5 Ottimo
Punti positivi: Bella posizione
Punti negativi: Era un hotel molto bello in una posizione splendida. I giardini erano abbastanza grandi per fare un sacco di attività... o trovare una zona tranquilla in cui rilassarsi
10,0 Ottimo
Punti positivi: Molto bello e rilassante!
Punti negativi: Tutte le prese nelle nostre camere non funzionavano bene.
6,0 Buono
Punti positivi: The rooms are very clean
Punti negativi: The breakfast are cold
1,0 Scarso
Punti negativi: I have honestly never had such a horrible and mortifying experience at any property I have ever stayed at, and I have traveled all over the world. Let's start from the beginning: WiFi costs, a LOT. 5 days of Wifi for ONE DEVICE costs $35, they will also tell you that you cannot share the wifi coupon between devices or you will get blocked. We then proceeded to go to our room, and on our way saw the dirty bins, dirty pools, and cigarettes all around. We went for a snack only to discover the worst quality of food I have ever seen at a property (pictures attached). When we went to the reception to voice our concerns we were told no refund is available and after multiple rounds of arguments we were finally given what they call "royal access" (again - do not fall for this). The royal-access only lets you have access to a beach club with dirty, cold "jacuzzis" and a restaurant which most would consider regular for a maybe a 3-star property. We were then also told that we would receive 2,000 MX$ as a reward, which of course, once we tried to use, were voided for "miscommunication". Furthermore, royal-access is supposed to grant you free wifi for 3 devices, but we were never refunded the $70 we paid for wifi for two of our phones. The staff was rude and made us feel like we were in the wrong even though clearly the property was in dire condition (as you can see in the picture). I have attached multiple pictures to this review so you can judge for yourself. Needless to say, the property never apologized, management was extremely rude and never gave us any form of compensation for our ruined vacation. Do yourself a favor and NEVER come here: dirty property, rude staff, horrible management and horribly overpriced.
8,0 Ottimo
Punti positivi: the facilities were located in a natural setting which was very nice. The jungle-like environment was quite beautiful
Punti negativi: the activities at the pool and beach were annoying... just wanted to relax without the constant bothering of pool staff. they like the microphone too much... give it a rest please.
8,3 Ottimo
Punti negativi: I forgot my wallet and they tried to use it
10,0 Ottimo
Punti positivi: The property is a very nice place to relaxing, the beach area is very nice and clean with bar on the side of the beach
Punti negativi: The property need to provide WiFi free for all the customers as any other hotel does. I have to pay $45 dollars to access to the WiFi. Which is not necessary if should be included on the service of the hotel
9,0 Ottimo
Punti positivi: The location was GREAT. So many options of things to do on and off the resort.
Punti negativi: The drinks were weak and it was difficult to find available seating near the cove. Even at 8am, all the seats were claimed with towels or bags.
10,0 Ottimo
Punti positivi: Hotel di alto livello e grandi dimensioni: diversi ristoranti all'interno, vasto parco con percorsi ecologici, spiaggia piccola ma molto suggestiva, piscina di acqua naturale vista oceano. La nostra idea di una soluzione all inclusive ha trovato perfetto riscontro in questa soluzione. Non abbiamo approfittato del passaggio diretto al mitico parco Xcaret ma è collegato direttamente: sappiatelo!
Punti negativi: Il wifi è escluso. Non solo è a pagamento ma si paga per ogni singolo dispositivo. Dovendo lavorare nei 4 giorni di soggiorno con cellulare e portatile l'extra non previsto è stato di 50,00€ circa (25€x2). Trovo anacronistico non dare il servizio wifi agli ospiti di una struttura di tale livello.
10,0 Ottimo
Punti positivi: We visited in March 2020, just before Covid-19 was declared a pandemic so we were probably one of the last guests this year! The wild life was the thing to be therefore, lots of monkeys and other animals roaming about freely. The location beside Xcaret park was perfect and we got the unlimited pass to roam freely in and out throughout our stay. The resort was huge and had some very pretty features like the river through the lobby, it took a little while to find your bearings but they had a little train to take you around. We travelled with two toddlers and stayed at the Royal level which I would definitely recommend as it is worth the extra. The normal part of the resort is still nice and still ideal for families but the food at the royal level was much better and you had your own pool that was very chilled with nicer sun loungers and you never had to fight for space. The royal level had more of a boutique vibe so it was a nice little hideaway. We had monkeys come to our balcony every morning around 8-9am, was magical. We have been to other adult only resorts before pre kids so if you are a young couple travelling, i would maybe suggest you look at other places or stay at the Royal Level only but if you love nature and you plan to visit the other parks like Xenotes and don’t plan to spend all day in the resort, the normal part is just fine. You really feel like you’re in the jungle. The beach is small but it’s nice and perfect for the children as water is calm and shallow. We travel a lot and this was a bit last minute so were not expecting much but I must say, it was the best holiday we have ever been on with the kids and plan to go back! Oh and breakfasts.... we only ate breakfast in the Royal Level restaurant and it was great, very good selection and had peaceful view of the sea. It was quiet and romantic (other than our jet lagged kids ruining it for the couple most mornings!) but it was really lovely and i would go back, just for that.
Punti negativi: There’s nothing in particular I didn’t like but I do think the Royal level suites could benefit from a large rug in the living space to add some atmosphere as it felt a bit hollow. The rooms and bathrooms are a little bit dated but still nice and clean. The entertainment was disappointing though, we only went to one show which had songs and dances from around the world and maybe this is just my feminist coming out but the girls were in skimpy outfits and it was just quite uncomfortable to watch. The performers could all sing and dance really well so I am sure they can find a better production? In saying that, we watched the Mayan performance in the lobby one night and that was excellent. It did not bother us too much as our kids were small so tired by then but if you were relying on good entertainment, you would need see the show in Xcaret or go to Playa del Carmen. The other thing that really bothered us was the ticket office where you pick up your Xcaret tickets. I was with 2 small tired children and politely asked if I was at the right place (its massive) and the guy working there snapped at me telling me to just wait my turn?? I mean?? Obviously I know that but wanted to check i was at the right place before I commit to a queue. He deliberately took his time and ignored me, my husband had to come to my rescue as I was so upset. I don’t think they are anything to do with the hotel but I do not know why the hotel cannot just issue the tickets themselves? We didn’t really use the other pools but they all looked busy and people had towel claimed them from early in the morning so it really made me be thankful of staying at the royal part. I also learned that it is a time share hotel so i think a lot of people got roped into to time share introductions etc but we were never bothered by anyone, maybe becase we were at the royal level?
5,0 OK
Punti positivi: The grounds were beautiful. The pools very nice, the venues for eating were lovely. The walks were nice, the wild animals interesting.
Punti negativi: Our rooms.... we moved three times. The first time we liked our room but were moved after 2 nights because of a water break. The second room was very noisy from staff going by with carts and a generator running off and on. three mornings we did not have hot water, and eventually had brown water. The housekeeping staff missed different things every day, we had to ask for them. The phone did not work, we had to go down to the front desk each time. They sent someone up to fix the phone. The third room was okay, very average accommodations with a nice balcony. I was very disappointed having paid for three rooms for family and I.
10,0 Ottimo
Punti positivi: Great location and staff was wonderful
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Un posto incantevole... immersi nella natura
Barceló Maya Tropical - Playa del Carmen - Edificio
2
9,7 Ottimo (11.128 recensioni)
265 €+
Generale Recensioni
A 2 km da luoghi d'interesse come Ecopark Kantun Chi e Spiaggia di Xpu-ha, questo resort per famiglie vanta una buona posizione a Xpu-Ha. Dolina Cenote Cristalino e Zoo Bel Air Animal Park si trovano ugualmente a meno di 2 km di distanza.
7,7 Buono
Punti positivi: Il personale puliva sempre
Punti negativi: Abbiamo avuto un paio di problemi con la pulizia, hanno solo due tipi di birra
5,1 OK
Punti negativi: I letti scomodi Cibo orribile Personale scortese
10,0 Ottimo
Punti positivi: Nice hotel, big territory. We’ve booked for 3 nights for a NY eve. Nice food. But a la carte restaurants were a little bit disappointed
7,9 Buono
Punti positivi: The coral reef by the hotel was marvelous and the staff were really friendly
Punti negativi: The rooms were very humid and mold formed quickly. Beds were rather small and not so comfortable
10,0 Ottimo
Punti positivi: The suite was lovely & the bathroom was great, lovely big bath. The bed was very big and comfy. We had a large balcony with great views
10,0 Ottimo
Punti positivi: The restaurant buffet offers a lot of variety of foods. We were given a very nice room at the Tropical Resort on a premium level - close to pools & beaches. They clean every morning, quality furniture, comfy bed and stack up our fridge with beverages. The entire staff were very kind and helpful making you feel at ease all of the time. We were very impressed of the cleanliness of the facilities - it’s a huge resort and many activities you can do during our stay. If you are looking for a relaxation, just enjoying yourself by the beach/pool, then Barcelo is the place to go...
Punti negativi: Smoking still allowed
9,0 Ottimo
Punti positivi: The grounds are stunning! Very clean room and confortable bed. Amazing choice of food at the buffets and at the restaurant. Pristine pools right next to the beach.
Punti negativi: Reception staff at check in and check out could have been more attentive. Not much information given at arrival, but then we found out there is a proper book in the room with all the info you need.
Fairmont Mayakoba - Playa del Carmen - Edificio
3
9,1 Ottimo (5.201 recensioni)
379 €+
Generale Recensioni
Fairmont Mayakoba sulla spiaggia di Playa del Carmen è l'ideale se vuoi raggiungere Campo da Golf “El Camaleón Mayakoba” e Piazza 28 de Julio in meno di un quarto d'ora in auto. Potrai usufruire di accesso gratuito a Internet via cavo, un business center e servizio auto o limousine. Stai pianificando un evento a Playa del Carmen? Presso questo resort avrai a disposizione 3716 metri quadrati di spazio con un centro congressi. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito.
10,0 Ottimo
Punti positivi: La struttura è grande, ma semplicemente incredibile. Le vie navigabili rendono questo posto davvero speciale. Il personale è di prim'ordine. Articoli da bagno sono divini. I sup boards e kayak sui fianchi di acqua aggiungere così tanto.
Punti negativi: Le bici Non sufficienti intorno.
9,6 Ottimo
Punti positivi: Access to bikes for all hotel guest was a great way to get around.
10,0 Ottimo
Punti positivi: Fantástico magnífico eccellente
Punti negativi: Il migliore davvero in tutto fantastico
10,0 Ottimo
Punti positivi: In general , the stay was good , the people in the service was excellent
9,0 Ottimo
Punti positivi: Service
Punti negativi: All prices in US dollars- we are from Canada
10,0 Ottimo
Punti positivi: The property was gorgeous. The pools were huge and the beach was incredible. The food was very good. It was expensive but was worth the price. The kids club was great and the boat rides were so fun. I can’t wait to go back.
10,0 Ottimo
Punti positivi: Everything was great. The only complain , why do you have to use a picture like the one in Celebraciones in the last page to show that everybody is welcome? Accept anybody but do not advertised like that. There are still children That can’t understand those things and many adults too, so, RESPECT them.
Punti negativi: What I told you before!
3,0 Mediocre
Punti positivi: Staff was nice and location is beautiful.
Punti negativi: Very run down place (pool tiles were falling off and the facilities felt very 90s) and the hotel was way too full so there was not enough staff. Service very slow and bad system with reserving pool chairs and beach chairs early in the morning in order to have a space!
Generale Recensioni
Questo resort fronte mare di Playa del Carmen si trova nel quartiere dei cinema/teatri, a 3,2 km da Grand Coral Golf Riviera Maya e a 3,5 km da Campo da Golf “El Camaleón Mayakoba”. Beach Club Mamitas e Spiaggia principale di Playa del Carmen si trovano a meno di 10 km di distanza.
10,0 Ottimo
Punti positivi: The size of the property is great! You don’t feel like there are lots of people.
Punti negativi: We enjoyed everything!
8,0 Ottimo
Punti positivi: We liked the fact that our family of 5 could all stay in the same room. There was a curtain that could be pulled between the bunk beds and the king bed, which was good for privacy. The grounds were beautiful. The entertainment staff was engaging. They were quick to tend to any needs in the room, example, extra towels, tp, or other needs.
Punti negativi: The beach was a very long walk from the room. The common areas were shared with all princess hotels and it was a very large area. It could be overwhelming. We were not told the process when checking in, for example. We did not know we needed to make dinner reservations for the week in order to get desired dinner times. When we went to dinner the first night, we were told we needed a reservation....when we went to make a reservation they told us the restaurants were booked for the week. It was very frustrating. The communication was poor.
10,0 Ottimo
Punti positivi: Property is beautiful, clean, on the beach. Many pools very clean and room for everyone. Restaurants are amazing food is delicious. Tried all the buffets and several alacarte and they all had very good food. Nightly entertainment was also great. From entrance to exit staff is amazingly friendly and always willing to help. Will definitely be coming back to this hotel.
5,0 OK
Punti positivi: The property itself was beautiful. For the most part, the staff are super friendly and polite especially at the sports bar and at the buffet next to platinum (Beatriz is my favorite).
Punti negativi: Housekeeping does a horrible job. Not only do they half-make the bed, there were days where they didn’t even clean the shower, they don’t replace wash cloths or towels unless you ask, they just take the old ones and don’t leave any new, and we had to asked them to clean the hot tub on the balcony which was dirty they day we got there. They also don’t restock your fridge unless you asked them, despite the fact that it’s supposed to be restocked everyday. One of the buffets at sunset princess was terrible. Staff was rude, and food was disgusting and cold. One day they had food advertised as beef and vegetables, and it was, but to my husbands surprise, there was also pork sausage in there (chorizo) he does not eat pork and it made him extremely sick the whole next day.
9,2 Ottimo
Punti positivi: I liked the room. I liked the buffet for the most part.
Punti negativi: I didn’t like how I couldn’t get my ac to turn off no matter how i tried. I didn’t like the dinner at the Miso restaurant.
4,0 OK
Punti positivi: La struttura è grande e ben tenuta.
Punti negativi: 1. All'arrivo, nonostante non ci fosse nessuno prima di noi e che fossimo arrivati ben oltre le 15 (arrivo 16.30), abbiamo aspettato un'ora per avere la camera e quando siamo entrati ci siamo resi conto che non era quella richiesta (due letti invece di uno king, fondamentale avendo un bebè...abbiamo aspettato ancora per averne un'altra); 2a. La presenza dei coati sulla spiaggia è stata invadente, non ci si poteva rilassare o allontanare dal lettino in quanto gli animali si avvicinavano alle borse rubando il contenuto o ai piatti/bicchieri mangiando/bevendo dagli stessi; 2b. I coati entravano nei cestini della spazzatura portando in giro rifiuti vari e lasciando i loro escrementi anche sotto i lettini vicino la piscina (per quattro giorni sono rimasti li (siamo poi andati via) e nessuno li ha mai tolti!); 3. I lettini sulla spiaggia sono attaccati l'uno all'altro formando lunghe file che non permettono di avere un minimo di privacy e la possibilità di spostarli. Il loro numero è sovradimensionato rispetto all'utenza. 4. La spiaggia, che non è molto spaziosa, è sporca e ci sono venditori ambulanti cosa che non avviene in altri resort 5 stelle ; 5. Nell'area lobby c'è solo UN ascensore!!!; 6. Il cibo sia a buffet che nei ristoranti alla carta non è da resort 5 stelle (ripetitivo ai buffet, di qualità sufficiente in quelli alla carta); 7. Il personale che vuole vendere i "pacchetti socio" ha un approccio scorretto: inizialmente ti parla di partecipare ad una festa e dopo avergli dato tutti i dati ti dice che devi rimanerci almeno tre ore affinché lui possa avere la sua percentuale!; 8. Al check out abbiamo pagato in contanti senza nessuna ricevuta la tassa ambientale di cui non si parlava al momento della prenotazione (1 € a notte a stanza).
9,6 Ottimo
Punti positivi: tutto tutto tutto. servizio ottimo, non c'era un angolo sporco, tutto lindissimo. lo staff super gentile, camerieri simpaticissimi e animatori divertenti e mai insistenti, anzi..ci hanno fatto venir voglia di partecipare alle attività. cibo buonissimo con vastissima scelta. sembrano cose scontate in quanto si parla di un 5 stelle ma vi assicuro che tanta gentilezza e gioia di aiutare non sono da dare per scontate.
Punti negativi: il mare non è bello. non so se sia un problema di stagionalità sbagliata ma non era per nulla invitante. al contrario, la spiaggia bellissima con una marea di servizi.
8,0 Ottimo
Punti positivi: The dinners were nice and had good variety. The pools were spacious for amount of people there. The resort was great about playing the superbowl for all the US people. Even when the tv service went out they were so quick to fix it we hardly missed anything. Thanks!
Punti negativi: Would've liked to play tennis earlier than 9am since it warms up fast during the day or have lights to play later in the evening. The tennis instructor was super fun and great for the guests.
3,3 Mediocre
Punti positivi: Solo la posizione
Punti negativi: Il servizio il personale pessimo fin dal inizio siamo arrivati in taxi nessuno ha aiutato a scendere le valigie dal taxi ....in recepción mi hanno dato una camera di livello inferiore quindi sono dovuto in seguito ritornare a cambiarla nessuno ci ha accompagnato alla camera e il villaggio e molto grande quindi siamo stati un ora girando per trovarla oggi ultimo giorno non c’era acqua né luce ...in giro per L hotel pieno di gatti randagi e procioni che mangiano dalle spazzature
10,0 Ottimo
Punti positivi: Food is very good! The grounds are amazing. Very pretty.
Punti negativi: There was no hot water in the outdoor shower. Spa was ridiculously over priced. They wanted $110 for a mani/pedi and thats with a 10% discount!
7,0 Buono
Punti positivi: The swim out room was terrific and the staff was amazing. The area is beautiful and you feel very safe.
Punti negativi: The food was not good and because it was so bad I would not recommend this hotel. The hotel needs a little updating. And there is a lot is selling — to join platinum club, to buy excursions, spa treatments, etc
5,0 OK
Punti positivi: Posizione, spiaggia
Punti negativi: Pulizia, camere, modalità all inclusive
Valentin Imperial Maya - Adults Only - Playa del Carmen - Edificio
5
9,4 Ottimo (2.808 recensioni)
365 €+
Generale Recensioni
Con una buona posizione a Playa del Carmen, questo hotel sulla spiaggia si trova a 5 km da luoghi di interesse come El Manglar Golf Course e Spiaggia Maroma. Luoghi di interesse come Piazza cittadina di Puerto Morelos e Parco eco-archeologico Xcaret si trovano a meno di 40 km di distanza.
10,0 Ottimo
Punti positivi: Molte attività, ottimo cibo, personale di intrattenimento e bevande per adulti
Punti negativi: Sarebbe stato bello avere un bar.
10,0 Ottimo
Punti positivi: TEMPESTIVO, cortese, cordiale. Una vasta gamma di diversi ristoranti che erano tutti eccellenti. Camera spaziosa, servizio in camera eccellente, pulizia molto buona. Tutto il personale era gentile e disponibile.
Punti negativi: Niente.
10,0 Ottimo
Punti positivi: Il cibo era ottimo, non potevamo crederci perché mangiamo in albergo e non in un ristorante. Le piscine erano davvero fantastiche, c'era una piscina accanto alla nostra suite, ma anche la piscina principale era fantastica. Il personale è molto gentile.
10,0 Ottimo
Punti positivi: Il servizio, il cibo, la piscina, le camere.
Punti negativi: Il caffè è pessimo. Succo di frutta per bevande male.
10,0 Ottimo
Punti positivi: Tutto
Punti negativi: L'unica cosa che non mi è piaciuta è stata il caffè a colazione. Tutti i caffè degli altri ristoranti erano fantastici. Sono davvero stato bene.
10,0 Ottimo
Punti positivi: Il personale, il cibo, le camere, la piscina, la spiaggia
Punti negativi: Si prega di consegnare una stampa di carta dei terreni all'arrivo o in camera. Ridurrà le chiamate iniziali per le navette anziché esplorare/camminare.
10,0 Ottimo
Punti positivi: The facility was clean, the staff was extremely friendly and helpful, the food was fantastic. The stretch of beach at this property was the best along this strip. The mattress was good! Highly recommend!
Punti negativi: The room we were in could use a bit of a refresher. The couch was a bit stained and worn.
10,0 Ottimo
Punti positivi: Practically perfect piece of paradise
10,0 Ottimo
Punti positivi: Staff is phenomenal. Food is excellent. The grounds are meticulous. Superb!
9,0 Ottimo
Punti positivi: The food was great. Variety and quality The staff was exceptional, especially Daniel in the beach area of Privilege. He was fantastic.
Punti negativi: The checkin experience was a little long and too extensive given we were delayed and very late and ready for bed.
8,8 Ottimo
Punti positivi: Clean. Spacious. Staff was so nice and helpful. Very tropical feeling. A lot of trees and plants and flowers. Night entertainment was great. Plenty of bars. Pools were very nice too.
Punti negativi: Food was average. Air conditioning wasn’t the coldest.
10,0 Ottimo
Punti positivi: Loved all of it! The staff especially! The warmth and the smiles, everyone went above and beyond for our comfort! We didn't want to leave at the end of the week! We would definitely recommend this place to anyone who wants to go and will be making plans for next year.
9,2 Ottimo
Punti positivi: Amazing staff, great restaurants! Natural beauty! Our concierge in building eight was the best.
Punti negativi: Our swim in, swim out room on the ground floor of building eight had a terrible mildew odor. Very unhealthy. Everything has to be laundered or dry cleaned now that we are home even though I didn’t wear all the clothes. A definite drawback. My husband was told that one of the hurricanes a few years ago recorded water waist high in the first floor buildings of the swim out suites. There must be years old mold growing in the walls. Now that we are home we realize how unhealthy our room was. Both of us feel like our lungs have a deep seated heaviness, which I can only think must be related to our sleeping environment while we were with you. You must do something about the toxic mold and mildew! My other only issue was the iron pillows. Really awful! Please offer a pillow menu! I know it sounds like I don’t love Valentin but I actually do.
10,0 Ottimo
Punti positivi: Resort stupendo in ogni suo aspetto, camera pulita più volte al giorno, la struttura sempre in ordine e pulita continuamente. Piscina bellissima! Staff simpatico, cordiale e sempre disponibile. Cibo molto buono: Colazione a buffet SUPER, Pranzo a buffet ottimo e cena alla carta ottima, da scegliere fra 5 ristornati diversi (provate il Giapponese, buonissimo). La spiaggia continuamente pulita, niente alghe. Noi abbiamo soggiornato i primi giorni di agosto e soltanto in uno abbiamo trovato le alghe in acqua per il resto della settimana mare limpido.
Punti negativi: Se dovessi per forza trovare qualcosa che avrei voluto diverso, probabilmente direi la presenza quasi esclusiva di turisti Americani.
9,0 Ottimo
Punti positivi: The beach!
Punti negativi: The inability to get even a snack not in a sit down restaurant (except room service). No food service at pool or beach.
10,0 Ottimo
Punti positivi: Tutto puntuale e ordinato. Manutenzione continua nei vari ambienti. Cibo ottimo. Personale eccellente.
Punti negativi: Lo spreco di cibo da parte delle persone. Bisognerebbe mettere una tassa per chi riempie i piatti, ordina portate e poi non consuma.
8,0 Ottimo
Punti positivi: Clean room. Friendly staff\
Punti negativi: Food wasn't that great.
Grand Hyatt Playa del Carmen Resort - Playa del Carmen - Edificio
6
9,0 Ottimo (2.433 recensioni)
277 €+
Generale Recensioni
Se decidi di soggiornare in Grand Hyatt Playa Del Carmen Resort, ti troverai al centro di Playa del Carmen, a pochi passi da Beach Club Mamitas e Quinta Avenida. Potrai usufruire di check-in veloce, check-out veloce e quotidiani gratuiti nella hall.
9,6 Ottimo
Punti positivi: Beautiful pool spacious rooms very well laid out nice views great location of the center of the city only downside is to many children on this visit
Punti negativi: Too many children staying there on this visit
5,0 OK
Punti positivi: Location was good, being central while not suffering from noise etc. Location on the beach was good as well. Hotel layout however is far from ideal, and not well represented in the photo's etc.
Punti negativi: The organization and layout of the hotel has lots to be desired. Having reserved a "swim up room", one would expect that the room is situated on the pool level. This is absolutely not the case, and the swim up rooms are at garden level hidden behind the main building, they have a sort of lap pool which runs along the length of all of them. Obviously all of this is not visible in the photo's. Very disappointing and really not what would be expect for the price of the establishment. Secondly, none of the hotel pools are heated, this makes them basically unusable out of the high season, and the ocean is warmer than the pools. All in all, there must be better options than the Marriot.
10,0 Ottimo
Punti positivi: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Punti negativi: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
8,8 Ottimo
Punti positivi: The staff is very nice and helpful!!! They were also very kind and gave us a welcome card and sweets for our aniversary! They also managed a late checkout which made our stay amazing until the last moment!
Punti negativi: Some guests left their own belongings on de swimming pool chairs so they will have a nice spot even when they arrive very late... so when I arrived most of the pool were already taken...
9,0 Ottimo
Punti positivi: Fantastic property & location, the breakfast selection was excellent. Easy check in and check out process too.
8,0 Ottimo
Punti negativi: Wish the pool was heated It was too cold to go in
9,2 Ottimo
Punti positivi: Vicinanza al centro; pulizia; cortesia del personale; modernità dell’edificio. La piscina con vista sul mare. Il cibo molto buono.
Punti negativi: La striscia di spiaggia molto ridotta.
7,0 Buono
Punti positivi: Location
Punti negativi: Very noisy in the afternoon
10,0 Ottimo
Punti positivi: The staff were all super friendly, excellent customer service, from the safe guard to the ladies that were cleaning our room. I would definitely recommend to anyone visiting Cancun!
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: The property itself, the staff, the location!!!
Punti negativi: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
7,9 Buono
Punti positivi: Il personale per il vallet sono tutti gentilissimi
Punti negativi: Mi hanno bloccato un importo sulla carta di credito, hanno voluto farlo per forza.... personale un po’ freddo, camere belle, piscina bella, per il prezzo pagato avrei voluto almeno la colazione
10,0 Ottimo
Punti positivi: Staff was amazing and resort was very clean and beautiful
Punti negativi: Nothing
Sandos Caracol Eco Experience Resort - Playa del Carmen - Vista esterna
7
8,3 Ottimo (630 recensioni)
220 €+
Generale Recensioni
Sulla spiaggia di Playa del Carmen, questo resort adiacente a un campo da golf si trova a 3 km da Grand Coral Golf Riviera Maya e Quinta Avenida. Luoghi di interesse come Centro Commerciale Quinta Alegría e Piazza centrale si trovano a meno di 10 km di distanza.
6,8 Buono
Punti positivi: Ho apprezzato molto la nostra camera. Ci hanno persino dato come una camera di livello superiore. Da una deluxe per una junior suite.
Punti negativi: Non mi è piaciuto il personale. Sembravano tutti hanno troppo da fare e tutto il posto. Essi non sanno come comunicare. In inglese... terribile e in spagnolo. Che era decisamente deludente.
2,0 Mediocre
Punti negativi: Le camere sono terribili Arnie accanto alla vostra camera Le zanzare sono inferiorità numerica l'ospite Molto buio Aria condizionata Senza il sole nelle camere Spiaggia è rocciosa Non andate le loro
8,5 Ottimo
Punti positivi: Questo è sicuramente un posto dove le famiglie possono andare con i loro bambini. Ci sono un sacco di animali e attività all'aperto. Vi consiglio di portare con voi shampoo e balsamo. I letti erano nella norma, avrebbero potuto essere migliori, ma al di fuori di queste cose il villaggio offriva cibo ottimo, molto da fare e un panorama meraviglioso. La spiaggia, purtroppo, è troppo rocciosa per nuotare, ma si può ancora entrare. La temperatura era perfetta!
Punti negativi: L'unica cosa che non mi è piaciuta del villaggio è che la camera puzzava di muffa per tutto il tempo e lo shampoo (senza condizionatore) non era affatto buono per noi. La spiaggia, purtroppo, è troppo rocciosa.
7,5 Buono
Punti positivi: La foresta e gli animali , i ristoranti
Punti negativi: Il problema delle Alghe , E la difficoltà di alcuni servizi , giapponese siamo arrivati in ritardo causa gita , non ci hanno fatto entrare . Comunque tutto ottimo , ma le alghe sono davvero il prossimo problema devono capire le ragioni
9,6 Ottimo
Punti positivi: Struttura molto grande immersa nella natura con flora e fauna locale, ma facile da girare grazie alla cartellonistica molto chiara. Diverse piscine per momenti di relax, attività e giochi. Presente anche un aquapark molto grande per lo svago di grandi e piccini. Cibo e bere in abbondanza, asciugamani mare fornito dalla struttura, negozio con souvenir all’interno. Mare non eccezionale, per lo meno non in linea con aspettative da “Mar dei Caraibi” Personale molto disponibile.
Punti negativi: All’interno della struttura vi era in ristorante chiamato “Toscana”, presentato come “buffet italiano”. Credo che quando si accosti la parola “italiano/a” alla parola “cucina”, si debba avere almeno un’idea. Ma non ero andato in Messico sicuramente per la cucina italiana. Va bene così, quindi!
9,0 Ottimo
Punti positivi: The nice park, the SPA, the choice of restaurants. Good entertainments. Jacuzzi in bedroom.
Punti negativi: The distance from the city and the prohibitive taxi cost.
8,0 Ottimo
Punti positivi: The resort has more to offer than others especially for kids, e.g. Aquapark, activities with and outside the kids club, animals on the property (coatis, racoons, monkeys, cats, turtles, etc, plus farm animals like pigs, donkeys, hens). Food/drinks were abundant, and the quality was generally good. We preferred the many choices of the international buffet (and no waiting time compared to the a la carte restaurants). Nature is beautiful, most of the property is set in a mangrove forest, they have several cenotes (including one with a waterfall), the Jade river - where we had some Indiana Jones type of experience. The beach is beautiful though not very large, the water has stones and sea urchins (which they probably tried to clean out, but little ones keep growing - so shoes are a must). Entertainment is ok, if a bit too loud, so if you need some peace, stay away from the central areas.
8,0 Ottimo
Punti positivi: Meals were varied and generally good. The breads were usually quite dry, 'though. Omelets prepared to order by chefs were great. There was good choice in type of restaurants. There are lots of activities for all ages. You must be pro-active in reading about activities available, read signs and call if you don't understand something. Water slides were great, also the setting in the jungle, beach and cenotes was beautiful. Rooms were comfortable and kept very clean. Maid service and friendliness of employees was excellent. There were many places to find a seat with a beautiful view. The internet room was a good place to print boarding passes. The wildlife throughout the grounds was enjoyable and educational. We appreciate the eco-emphasis of the resort and ecology-related activities and "no straws" policy.
Punti negativi: Access to getting money exchange very unsatisfactory. Was turned away due to "no cash available, come back later". But when I came back, which was a very long walk from my room, I would have had to wait a very long time behind many people checking in. The money exchange should be handled by guest services, not the check-in counter. Because I was not able to exchange money, I was unable to tip the employees at times, which I felt very bad about. There should be a reasonably priced general store for small travel items or over the counter medications. The price at the existing store for many such items was exorbitant. There should be snacks available at all times at a centrally located snack bar or in-room, and restaurant hours should be extended somewhat. Some of the room service food was lacking in quality (steak sandwich had about 2 bites of meat) while other items, like the fruit platter, were excellent.
7,9 Buono
Punti positivi: Spacious, clean room - good location in a lush green environment. A lot to do! Friendly and helpful staff. The kids loved it! I would have chosen something else, a bit more personal.
Punti negativi: All the non buffet restaurants had long lines, the Japanese restaurant was fully booked for the whole week! The resort store was seriously overpriced. For me this resort was just to big with too many (loud) tourists.
10,0 Ottimo
Punti positivi: This was the first time in this resort and for sure not the last. It is a concept that goes to your heart. It is difficult cu express you have to experience. In a few words is that is for nature and wildlife lovers with kids 0-14 and high expectations from a five stars hotel.
Punti negativi: Everything from the room, jungle, all the animals around, food is great, pool and so on!! Entertainment team are great! The night Show’s are perfect.
7,0 Buono
Punti positivi: Very kid friendly. Lots of activities for everyone. The water park was closed for the 1st 5 days of our vacation so we spent most time a the tortuga pool. Our 1st room was way too cramped with the bunk beds just at arms reach and ants everywhere. The next morning I upgraded us to a family suite and it was well worth the cost. The staff were very friendly.We preferred the Italian restaurant for breakfast and lunch. The main buffet was huge but were never got noticed and out of the 6 times we went to the big buffet not one staff member asked us for drink orders unlike the Italian restaurant.
Punti negativi: The mosquitos!!! Despite bug spray myself and the kids got eaten ALIVE! The check in process was painful. It took forever and we just got off the plane from a 7 hour trip and then have to go through time share blah blah on top on NO AC in the lobby. We just wanted to get to our room and change. The distance between the buffet's and the rooms was quite long for 2 small kids (we visited the sister resort and they had a shuttle going ALL the time from the lobby to the beach-that would have been nice) The food was not the best for some reason the sister resorts food had much more options and flavor
3,3 Mediocre
Punti positivi: If I have to mention 1 positive thing..the evening shows were entertaining.
Punti negativi: Worst experience ever! Don’t go here! You pay way too much for terrible service, horrible food and cheerless restaurants. We have traveled a lot and stayed in multiple accommodations troughout the whole world, but this was definitely the most disappointing place of all. We paid over €350/night and our room wasn’t even cleaned 4 out of 5 nights!! Even after multiple cleaning requests they could not make it happen. The coffee machine in the room did not work and was replaced 3 times.. each time we got another broken one so we just stopped requesting. The phone in the room did not work properly so we could not call the reception. The food in the restaurants is either tasteless or they use way too much salt. Unfriendly staff. All in all, very dissappointing “5 star” resort.
10,0 Ottimo
Punti positivi: I travelled with my husband and 2 year old. It is the second time we visit Sandos Caracol and we love it. The hotel, amenities and beach are amazing. So beautiful, lots of things to do, especially with kids and everyone is so friendly. We love this place and totally recommend it.
Punti negativi: The washrooms could be a bit cleaner.
9,2 Ottimo
Punti positivi: Amazing resort, especially when staying with kids! Not very cheap but definitely worth the money. The room is really nice and the staff super friendly. Tip if you want the japanese restaurant - make the reservation already when you arrive.
9,6 Ottimo
Punti positivi: Beautiful and natural setting.
Punti negativi: The beach was ok... but not breathtaking.
8,0 Ottimo
Punti positivi: Wonderfull hotel all inclusive. Nice cocktail, nice animals
Punti negativi: no wi-fi, you need taxi for playa del carmen (but probably is better tha is not so close!)
6,0 Buono
Punti positivi: molto bello il villaggio ma molto cordiali tutto lo staff .....niente da dire tutto positivo
Punti negativi: nessuno
8,0 Ottimo
Punti positivi: The comfort and the beautiful white beach everthing is so perfect have recommend it to friends
Punti negativi: no
7,7 Buono
Punti positivi: Food and drinks were very nice, also all your stress goes away, as a family its the right place for your holidays
7,0 Buono
Punti positivi: The staff were very helpful and i loved how the hotel embraced the environment and built around it.
Punti negativi: The bed sheets smelled a little funky....
7,0 Buono
Punti positivi: Very attentive staff and good facilities. The grounds are very verdant with lots of wildlife to see, such as iguanas, geckos and crabs
Punti negativi: There are some sorts of people you can never get away from and some of the guests fell into this category
6,7 Buono
Punti positivi: La cortesia dello staff, la natura, I ristoranti e la pulizia
4,3 OK
Punti positivi: I liked the remote, jungle setting of the resort and the feeling of a small town within the jungle.
Punti negativi: The rooms (at least the room we were given) was very outdated and small. The walls and doors are very thin and we could clearly hear the TV and conversation of the people in the next room. The beach was not clean, trash that had washed onto the beach was not pickup up.
8,0 Ottimo
Punti positivi: I loved the oceanview room (#122), loved the beach. I felt very comfortable, the other guests at your hotel were quite friendly. The buffet restaurants were great.
Punti negativi: The coffee, it wasn't very hot and it was pretty thick.
Ocean Maya Royale - Adults Only - Playa del Carmen - Edificio
8
9,1 Ottimo (3.317 recensioni)
214 €+
Generale Recensioni
Questo resort fronte mare di Playa del Carmen si trova nel quartiere dei cinema/teatri, a 2,7 km da Campo da Golf “El Camaleón Mayakoba” e a 3,8 km da Tres Rios Ecopark (parco). Spiaggia Maroma e Grand Coral Golf Riviera Maya si trovano a meno di 15 km di distanza.
4,0 OK
Punti positivi: I giardini erano abbastanza belli. La camera sembrava pulita.
Punti negativi: I cuscini erano terribilmente scomodi, i cuscini erano quasi malevoli -- non era possibile dormire bene. La mia sveglia è arrivata un'ora e mezza prima alle 2 del mattino! Non c'è acqua calda per la doccia. Soffitto super sottile sentito ogni passo del prossimo al piano di sopra. Nessuna vista dalla camera. Il servizio non era fantastico. Le bevande non erano buone e il cibo non era male.
9,6 Ottimo
Punti positivi: I ristoranti sono di ottimo livello, con prodotti di qualità e ben cucinati. Siamo stati accolti con una camera di livello superiore, jacuzzi in terrazza, champagne in camera e frutta al cioccolato per festeggiare il nostro viaggio di nozze. E non é finita la struttura ha messo un annuncio per festeggiare il nostro evento e si é offerta di regalarci una cena romantica in spiaggia. Davvero il top del sevizio. Personale cordiale che ci ha anche aiutati in caso di necessità come quando l’auto non partiva per problemi di batteria. La cosa più bella dell’hotel per noi è stata la presenza di animali come procioni, coatti, pappagalli, iguana ed altri in piena libertà che passeggiano e di tanto in tanto fanno capolino all’interno dell’albergo. Un’esperienza davvero eccezionale.
Punti negativi: L’unica cosa un po’ deludente é stata la spiaggia a causa della presenza di un Alga, il sargazo di solito presente sporadicamente. Ma anche in questa occasione l’hotel si é mostrato all’altezza delle 5 stelle, hanno lavorato giorno e notte per pulire il prima possibile la spiaggia e dare un servizio da 10 e lode.
6,7 Buono
Punti positivi: Se cercate piscina e buon cibo e tranquillità venite qui. Struttura bella cibo buono belle piscine camere ampie animazione molto tranquilla. All inclusive buono
Punti negativi: Se cercate mare NON venite qui. Mare impraticabile pieno zeppo di alghe tutta la costa anche dei resort vicini . Tutta la vita si svolge esclusivamente in piscina . Capisco che non è colpa del resort ma allora conviene pagare un resort a 1 km interno lontano dal mare e costa meno . Al check in abbiamo trovato un assorbente usato nella toilette della camera. 40 Minuti per avere assistenza.
6,0 Buono
Punti positivi: Beautiful property
Punti negativi: did not get the privilege junior suite reserved in Oct of 2019. subbed plain 2 bed room. Not like photo.told us not available. The tour originally offered a Tequila & chocolate factory. instead a retail tequila & Jewelry store. Mislead.not happy.
7,5 Buono
Punti positivi: Dive school is an awesome facility. Great upkeep and cleanliness. Staff is helpful and friendly. El charro, the mexican grill restaurant is awesome and very underrated. I would go there over the buffet.
Punti negativi: Buffet was OK. I expected more quality and finesse in taste. Dishes were not innovative. Also, there was a LOT of bias in how they seated guests, if you know what I mean. The sales staff for membership was a tiny bit annoying for me personally. My husband didn’t find it bothersome. I suggest don’t waste 90 mins of your vacation for the sales orientation. Spa is exorbitantly priced. It lacks the luxury feel for the prices they charge.
8,8 Ottimo
Punti positivi: Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.
Punti negativi: My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).
8,0 Ottimo
Punti positivi: Overall a great resort, excellent facilities, good drinks, and very good food options - from buffet to a la carte restaurants, all were top notch!
Punti negativi: Towels used to reserve sunbeds in the morning. Every single morning the vast majority of sunbeds had towels on them, with people coming back only after 1-2-3 hours. Although the hotel mentioned this is not accepted - they do absolutely nothing to stop this behaviour.
9,0 Ottimo
Punti positivi: Staff work hard to make your trip a really good one.
8,2 Ottimo
Punti positivi: No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.
Punti negativi: No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.
7,0 Buono
Punti positivi: The staff was exceptional especially at the Privilege desk. The SPA staff was also terrific as were its facilities. The landscaping was beautiful.
Punti negativi: The reception area step-downs/ups are dangerous, especially for seniors. Canopy loungers at Privilege beach in need of upgrading. Booked King bed, but was given small room w/ double beds. Room was changed but repacking was inconvenient.
8,3 Ottimo
Punti positivi: Struttura molto bella, manutenzione di camere e giardini costante, personale sempre presente ma discreto, cibo ottimo sia al buffet che nei ristoranti, piscina senza animazione tranquilla e pulita.
Punti negativi: Indipendentemente dalla presenza di alghe, che non è certo colpa del villaggio, l accesso al mare non è particolarmente curato. La presenza della passerella tiene la spiaggia pulita dalle alghe, ma se non ci fossero state l accesso al mare è migliore in altre strutture. L animazione non è pressante e questo è positivo, ma nella piscina dell animazione l inciviltà dei turisti sempre ubriachi è davvero fastidiosa.. gente che butta avanzi di cocktail in piscina, addirittura ci hanno vomitato.. le alghe vengono raccolte quotidianamente e impignate in un posto nascosto, ma in alcuni momenti l odore è forte. Le persone si alzano all Alba per occupare la sdraio a bordo piscina perché non ci sono posti a sufficienza.
9,0 Ottimo
Punti positivi: Adults only, food, service was great.
Punti negativi: Everything was good!
9,0 Ottimo
Punti positivi: struttura e servizi
Punti negativi: mancanza di informazioni sulla spiaggia
Grand Velas Riviera Maya - Playa del Carmen - Camera da letto
9
9,6 Ottimo (1.720 recensioni)
740 €+
Generale Recensioni
Sulla spiaggia di Playa del Carmen, questo hotel nel centro della città si trova a 5 km da Campo da Golf “El Camaleón Mayakoba” e Grand Coral Golf Riviera Maya. Parco eco-archeologico Xcaret si trova a soli 19,3 km di distanza.
9,7 Ottimo
Punti negativi: Il sargaso (alghe) invadevano la spiaggia e l'oceano, le zanzare.
8,0 Ottimo
Punti positivi: Piscina, il cibo...
10,0 Ottimo
Punti positivi: Il servizio e il personale sorridente erano impareggiabili! Veloci, efficienti e cordiali. Il cibo era delizioso e quasi troppo bello da mangiare. Tutto era ottimo
Punti negativi: Non una cosa che non mi è piaciuta
10,0 Ottimo
Punti positivi: The property was clean and well kept. The views are spectacular.
Punti negativi: There was nothing not to like!
8,8 Ottimo
Punti positivi: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Punti negativi: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Ottimo
Punti positivi: The service was outstanding
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Punti negativi: None
10,0 Ottimo
Punti positivi: Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !
Punti negativi: Would have preferred more beach entertainment and possibly a nightly buffet. Would have also liked to see more local entertainment.
9,2 Ottimo
Punti positivi: Tutto!
Punti negativi: Hotel molto tranquillo. Ideale per coppie o famiglie. Per andare a Playa si paga taxi, 350 pesos.
8,8 Ottimo
Punti positivi: Food was great. Room and accommodations fantastic .
Punti negativi: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
10,0 Ottimo
Punti positivi: Ottimo servizio ed un staff eccezionale
Hotel Xcaret Casa Viento - Playa del Carmen - Spa
10
9,5 Ottimo (876 recensioni)
554 €+
Generale Recensioni
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive di Playa del Carmen si trova a soli 5 minuti di auto da Parco tematico Xplor e 7 minuti da Parco eco-archeologico Xcaret. Potrai usufruire di un business center, quotidiani gratuiti nella hall e un pratico servizio di lavanderia/lavaggio a secco. Una navetta per l'aeroporto (andata e ritorno) è disponibile gratuitamente 24 ore su 24.
9,1 Ottimo
Punti negativi: Il personale stava ancora imparando ed era un po' lento. Non è ancora finito ma nel complesso è magnifico
10,0 Ottimo
Punti positivi: Amazing
Punti negativi: Does not even apply i liked everything
9,6 Ottimo
Punti positivi: Posto e servizio impeccabile Posto incantevole
10,0 Ottimo
Punti positivi: This is not an hotel, it's something else. It's amazing. It's like an extension of the Xcaret Park itself. The photos just don't make it justice. It is so much better live.. the sounds, the birds, the plants, the smell.. amazing. There is so much but so much to do that it never feels crowded. There are so much different areas, the river, the beach, the church mountain, the boats that rapidly connect to Xcaret Park, and on and on... Cleaning is superb. All food we tried was amazing!! I could go on and on.. it's a huge and still under construction work of art that sets an amazing standard not just to Mexico, but to the world!
Punti negativi: Let clarify right away this is the best hotel ever. However I would recommend to rapidly change the following things: - the check in is just very confusing. It starts at the bus that pick us at airport which was amazing however when you arrive they passe you through several people and it is just confusing. They didn't explain the hotel facilities properly however they give cards which do. It just this is not a regular hotel, it's like a park. There is maybe to much people in the reception area. - more English fluently speaking staff is required. - the bathroom amenities are not very good quality. They should totally change it. - we got a bad experience at the kayak and water paddle station as they told us different sceddule hours and in the end they didn't let us do it because supposelly was already closed (however it was officially almost one hour still open). - the member subscription plan tour although interesting is a little overwhelming.. Still, probably one of the 3 best resort on earth!!
5,8 OK
Punti positivi: Ben arredata, bella architettura. Tours ben organizzati
Punti negativi: Camera completamente umida, muri trasudanti di umidità, abiti sempre umidi quasi bagnati. Parchi così così più adatti per bambini piccoli
10,0 Ottimo
Punti positivi: Everything!!
9,0 Ottimo
Punti positivi: Rooms are huge and confortable, kids club staff is amazing and Nataniel in the teppanyaki is Woow, we loved to have dinner at Xingao.
Punti negativi: Sales staff has a not very kind approach, they retain people although we told them three times we wanted to go and check in, they simply did not listen. The lobby is too crowded, with difficult circulation, too many things happening at the same time, lots of times you have to go just because since many things could be solved by phone.
10,0 Ottimo
Punti positivi: Hotel stupendo ,ottimi ristoranti. Camera molto bella e super comoda . Paesaggio stupendo
Punti negativi: Se propio devo trovare qualcosa ( molto difficile ) ,dico il WiFi ( tante volte molto lento )
9,6 Ottimo
Punti positivi: Hotel bellissimo e molto pulito. Cibo vario e buono. Comodo avere parchi, escursioni e trasporto inclusi.
Punti negativi: Insonorizzazione delle camere.
9,6 Ottimo
Punti positivi: Eccellente sotto tutti i punti di vista. Pulizia, servizi offerti, bellezza del resort e delle camere, vicinanza a Playa del Carmen. I ristoranti erano spaziali, cibo di qualità altissima per un resort. Quello che mi ha stupito in positivo è stato il servizio, non in tutti i resort uguale. Qui non facevi a tempo ad avere in mano il bicchiere vuoto che il cameriere veniva già a prenderti l‘ordine successivo. Ti alzavi dal lettino per fare il bagno e tornando trovavi l‘asciugamano sistemata. Ringrazio tutto lo staff e in particolare Erik, gentilissimo! Prezzo adeguato per ciò che ti danno.
Punti negativi: La prima notte non c‘erano camere doppie e il mio amico ha dovuto trascorrerla sul divano letto, nonostante avessimo prenotato la doppia tre mesi prima. L‘altra cosa che non ho apprezzato è il marketing da venditori porta a porta „all‘americana“: quando vai al concierge, necessario per prenotare escursioni e navette, vieni subito invitato a una colazione esclusiva dove cercano di intortarti a diventare socio del loro programma fedeltà da 1000 dollari l’anno in comode rate, che dicono ti farebbe risparmiare poi se torni da loro. Anche nei parchi quasi tutto quello che puoi fare si paga a parte (fotografie 50 dollari, nuotare con gli animali ecc. ecc.) dandoti continuamente l‘impressione di venire munto.
Sandos Playacar Beach Resort - Playa del Carmen - Camera da letto
11
9,1 Ottimo (8.527 recensioni)
227 €+
Generale Recensioni
Sulla spiaggia di Playa del Carmen, questo resort adiacente a un campo da golf si trova a 5 km da Golf Club Playacar, Centro Commerciale Paseo del Carmen e Quinta Avenida. Luoghi di interesse come Terminal marittimo di Playa del Carmen e 3D Museum of Wonders si trovano a meno di 5 km di distanza.
10,0 Ottimo
Punti positivi: Tutto.
Punti negativi: Niente.
8,0 Ottimo
Punti positivi: Gli spettacoli di questa sera Ambiente - tempo da passare con la famiglia e per far festa.
Punti negativi: Le bevande a volte non sono buone negli all inclusive.
9,4 Ottimo
Punti positivi: I ristoranti sono eccellenti, il buffet è buono, la spiaggia fantastica, la grande struttura orientata alla famiglia, Il Personale è gentile e molto difficile da gestire, i letti sono comodi. Nel complesso il rapporto qualità/prezzo è buono
Punti negativi: Ho soggiornato nella sezione famiglia vicino alla spiaggia. Le camere sono un po ' antiquate, l'aria condizionata è debole, i bagni sono soggetti a lavori di ristrutturazione. Dovete essere presto o fare prenotazioni per i ristoranti, altrimenti la sua lunga attesa, il trasporto con il golf cart può richiedere del tempo per presentarsi e purtroppo la maggior parte delle persone non rispetta chi stava aspettando per primo.
9,4 Ottimo
Punti positivi: Tutto incluso è fantastico, i ristoranti, il bar, l'accoglienza che i dipendenti sono eccellenti e offrono un servizio eccellente e sono molto gentili. La mostra. Molto pulito e la camera che avevo era fantastica.
Punti negativi: A causa di un errore di occupazione nel ristorante El Gaucho finiamo per pagare una bottiglia di vino costosa ( 40us dollari ).
4,0 OK
Punti negativi: Servizio
9,1 Ottimo
Punti positivi: Era un resort bello e grande con la sezione dei bambini separata dalla sezione degli adulti Le camere sono molto belle, il personale è stato ottimo
Punti negativi: Mai interessarsi al cibo in Messico
2,0 Mediocre
Punti negativi: Camera vecchia dell'impianto non puliti
8,2 Ottimo
Punti positivi: Il prezzo
Punti negativi: La connessione internet è la peggiore che abbia mai visto
10,0 Ottimo
Punti positivi: Posizione, cibo, personale, pulizia .... tutto insomma!
7,5 Buono
Punti positivi: Lo staff, la zona spiaggia, i ristoranti, i bar, le aree comuni, gli spettacoli.
Punti negativi: Abbiamo avuto un problema medico, ma il dottore presente nel Resort ci ha chiesto oltre 100 euro per un semplice consulto. Inoltre avevo preso una suite perché c'era scritto che avremmo avuto una bella vista, la jacuzzi ed una piscina privata. La vista era sul giardino e non sul mare, e la jacuzzi è la piscina erano in comune con altre 4 stanze. Quindi mai usate. La stanza inoltre era abbastanza vecchia, con macchie sui muri e sulle tende, il frigorifero perdeva acqua e in condizionatore pure. Abbiamo chiesto di sistemare il tutto ma non hanno fatto niente. Per finire, pur essendo all inclusive, la sera del nostro arrivo ci hanno fatto comprare a cena del vino in bottiglia, pur essendo il vino incluso.
7,1 Buono
Punti positivi: La vegetazione e come viene curata oltre al fatto che anche se c'era molta gente non c'era mai confusione ne nelle strutture, piscine ne in spiaggia
Punti negativi: L'accoglienza e la natura del posto
5,4 OK
Punti negativi: Got charged more at check in. Property is large with few directions. Not easy to navigate. Very poor signage with a lot of areas reserved for elite and adults only. Spent a day just trying to figure where you are allowed to set down.
2,0 Mediocre
Punti positivi: All Inclusive
Punti negativi: Very disappointing to upgrade your room with extra money and to find out the hotel don't know how to manage a service for your holiday
5,8 OK
Punti negativi: The family section was far away from beach access. Traveling with kids is hard but being so far away from the beach and family pool was very inconvenient. The carts that take you down to the beach would always fill up fast leaving us waiting for 30 min for a ride most of the time!
10,0 Ottimo
Punti positivi: Tutto!!!
Punti negativi: Il wifi non prende sempre.
6,0 Buono
Punti positivi: Location was good, 15 min. by taxi to the Center of town ( Mex$ 120.00). The beach was Paradise! The beach towels very clean and always felt just out of the dryer!! The food offerings at the buffet, the quality and variety for breakfast, lunch and dinner was excellent. The dessert's table were very much the same every day though! All the bathrooms, at any location and time of the day, were perfectly clean and well stocked with toilet paper and air dryers. The Spa services were very good. I had a facial and a pedicure, both persons in charged were excellent! Good shower and number of towels left for the guests, even washcloths that it is not common in Mexico. Comfortable bed/pillows and clean, crispy sheets.
Punti negativi: The Internet access and wifi was very bad!! Had to go to the Meeting Point for help to connect and it did not last long. In the bedrooms was specially bad. On the beach, though, in general was a lot better. Another annoying issue, ONLY THREE OUTLETS in the whole room (one for the coffee maker, one in the bathroom and one next to the bed! The Electricity wiring of that place is the most inconvenient. The bedroom was VERY POORLY lit. Light's switches: one ONLY on ONE SIDE of the bed for the whole room (the other side of the bed had none)!! One at the entrance for the whole room; one outside the bathroom for the bathroom and one inside the bathroom for light in the shower and fan. No INDIVIDUAL lights by the bed, or anywhere else, to read. No chair at the desk. The bathroom was very dated and the amenities very poor.
7,1 Buono
Punti positivi: La struttura è di buona qualità, rispecchia un 4 stelle, facile da girare a piedi e completo di tutti i comfort. I ristoranti buoni, eccellente il francese soprattutto nei dolci. Puoi mangiare e bere sempre con soddisfazione.
Punti negativi: La spiaggia è molto bella ma ad agosto 2018 il mare era ricco di sargassi (alghe) che rendevano l'atmosfera poco caraibica ( il primo tratto di acqua era marrone), abbiamo dovuto spostarci a piedi su spiagge vicine (a 15 minuti) per trovare dei tratti senza alghe, mi aspetterei in questo caso un servizio gratuito che ti porta comodamente da qualche parte ed invece i servizi erano tutti a pagamento. Abbiamo fatto una escursione di 2 ore per nuotare con tartarughe e pesci con il servizio dell'hotel ed è costato 45 $ a persona ( eccessivo). La formula all inclusive è veramente buona, la qualità del cibo anche. Migliorerei l'offerta al buffet con maggior pesce e dolci meno dozzinali. Un appunto negativo sul personale addetto alle pulizie delle camere che stazionava davanti alla camera alle 8 del mattino parlando a voce alta e disturbando il nostro sonno. ( dovuto al fatto che davanti la nostra camera c'era il deposito con i materiali per la pulizia).
Mahekal Beach Front Resort & Spa - Playa del Carmen - Edificio
12
8,9 Ottimo (3.105 recensioni)
285 €+
Generale Recensioni
Se soggiorni in Mahekal Beach Front Resort & Spa, ti troverai al centro di Playa del Carmen, a pochi passi da Beach Club Mamitas e a circa 5 minuti a piedi da Quinta Avenida. Potrai usufruire di un pratico servizio di lavanderia/lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Questo hotel offre 3 sale riunioni disponibili per eventi. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
10,0 Ottimo
Punti positivi: Questo posto è adorato: Il nostro ottavo soggiorno tra dieci anni!
Punti negativi: Non si può davvero vedere come si possa migliorare qualcosa. A volte la musica dei concerti della vicina Mamita è orrenda, ma non è colpa di Mahekal.
10,0 Ottimo
Punti positivi: Il servizio e l'atmosfera erano impeccabili
6,5 Buono
Punti positivi: Ottima posizione, layout unico, con un buon ristorante
Punti negativi: Pavimento sporco, macchie sul piumone, doccia perdeva
10,0 Ottimo
Punti positivi: Camere pulite, con buoni servizi. Nessun televisore o macchina per il caffè, ecc. La spiaggia, ristorante e opzioni per il centro benessere erano molto buoni. Il personale era eccellente... e intendo dire in tutta la pensione. Semplicemente incredibile.
Punti negativi: Le camere, i servizi, la posizione, il personale e isolata spiaggia. Mi è piaciuto così tanto, già prenotato un altro viaggio all'inizio del 2017. La posizione centrale a Playa Del Carmen è stato particolarmente apprezzato.
8,5 Ottimo
Punti positivi: Camerieri, la posizione, la colazione, i porticati, il relax, assolutamente consigliato!
Punti negativi: La bassa pressione delle docce, zona rumorosa ogni sera.
9,6 Ottimo
Punti positivi: Great service, good food and nice palapa style bungalows to stay in giving it a good deal of privacy despite the size. The beach and restaurants adjacent to it are beautiful.
Punti negativi: Nada.
7,1 Buono
Punti positivi: It’s nice tropical paradise. Clean and cozy rooms. The staff is very helpful.
Punti negativi: The food is mediocre. Lobster was is disaster. Loud music coming from outside parties was very frustrating. Beach is semi private.
10,0 Ottimo
Punti positivi: The service from all staff was exceptional. We travelled during unprecedented times which could have made the holiday more testing for everyone. This was our second time here and the level of care and attention did not disappoint. We have enjoyed every minute of our stay although it was under difficult circumstances. We left with heavy hearts as we do so enjoy this resort. The meals were on point and varied, the service excellent and the rooms well appointed. It was a pleasure to not have a TV in the room as a distraction. I cannot speak too highly of The Mahekal and its staff as it will be our next destination once the situation we find ourselves in has settled down.
Punti negativi: I think I have said everything I do like & can't think of anything I don't like. This is a special resort which hopefully will ride the storm...
9,0 Ottimo
Punti positivi: struttura caratteristica inserita nella natura, pur essendo comoda al centro cittadino. fronte spiaggia con 2 belle piscine, ottima colazione e menù pranzo con piatti della cucina locale
Punti negativi: scarsa pulizia delle parti comuni del resort soprattutto nella zona più lontana dalla spiaggia, servizio di pulizia camere carente soprattutto poco attento nel ripristino di asciugamani e prodotti da bagno. servizio teli mare lacunoso..
10,0 Ottimo
Punti positivi: Wonderful staff and equipments
9,2 Ottimo
Punti positivi: Staff per ogni minimo particolare, dalla cura delle piante, alle foglie, la sabbia rastrellata ogni giorno, le camere pulite e curate. La struttura è completamente immersa nella natura pur essendo affacciata sul mare, non sono mancati i mosquito messicani ma anche in questo l’hotel fa un passo avanti garantendo un repellente spray in ogni stanza. Cibo a buffet colazione e cena perfetti, controllo forse un po’ troppo invasivo durante i pasti, non si fa in tempo a finire il piatto che subito ritirano e chiedono se va tutto bene. C’è a chi fa piacere e c’è chi la vacanza vorrebbe passarla tranquillamente ma è solo una piccolezza. Sempre gentilissimi e cordiali, ci torneremo volentieri, vale quel che si paga.
Punti negativi: All inclusive con bevande escluse. Noi eravamo solo in due(già dall’anno prossimo in 3), quindi ragionando una famiglia con bambini farebbe fatica a stare a mano con le bevande durante la giornata e il prezzo a fine vacanza potrebbe lievitare un po’ di più. Ma in fin dei conti quando si prenota viene ben sottolineato.
10,0 Ottimo
Punti positivi: Perfect location. The resort is just beautiful, very tropical. The food was delicious and plenty options.
Punti negativi: Paradise
9,0 Ottimo
Punti positivi: Staff is so nice! Grounds are beautiful, breakfast is awesome - basically best spot in playa. Second time we stayed here and would def come back again!
Punti negativi: Honestly, I cant think of anything I would change!
10,0 Ottimo
Punti positivi: Lovely and beautifully manicured landscape. Love the palapa style rooms with private balconies. The hamacas are a welcome touch! All the staff, regardless of their job, are very friendly, accommodating and courteous. The variety of food options and on-site restaurants was amazing. Enjoyed the feeling of being away from everything and at the same time so close to Playa's main street. Will definitely return again early in 2021.
Punti negativi: That we only spent one week! Should have been longer!
7,0 Buono
Punti positivi: The place is beutiful the food is good
Punti negativi: The service - they are asking for tips all the time and if you will not give them they will stop serving you.
10,0 Ottimo
Punti positivi: Great location very helpful staff beautiful hotel
Punti negativi: Tried to charge us for a lot of incremental things, better room, additional guests in the room. We booked a boat through the concierge and they messed up all the information including the pick up time etc and then were not helpful at all

Le migliori camere a Playa del Carmen

Generale Recensioni
Con una buona posizione a Playa del Carmen, questo resort adiacente a un campo da golf e con accesso diretto alla spiaggia si trova a 10 minuti a piedi da Quinta Avenida e Spiaggia di Punta Esmeralda. Beach Club Mamitas e Spiaggia principale di Playa del Carmen si trovano ugualmente a meno di 2 km di distanza.
9,7 Ottimo
Punti positivi: We booked the family concierge master suite bedroom for our family, we travelled with a 2 and a 6 year old. We had a fantastic week! The staff was phenomenal, specially our concierge, Mario. They were all very attentive to our needs and helped us plan our vacation. Mario even helped us get some medications we forgot from outside the hotel. Having whattsapp on your cell phone is a must to better communicate with the concierge. The food was great! We liked most Fuego, but also greatly enjoyed Mole and Bana. We had the tasting menu at Passion. Even though this restaurant is not part of the all-inclusive it is reasonable priced and the food is fantastic and the staff very attentive. The beach can have some small rocks here and there and there is an area that is corded off because of large rocks, but there is plenty of sandy beach to go around, didn’t feel beach shoes were necessary at all. They do a great job of cleaning out the sea weed that forms sometimes throughout the year. Learn to use the Hobit catamaran early, it is great fun. The tennis pros are also quite knowledgeable, you can book them for a lesson if you are a tennis fan as myself [for a fee]. Our 2 and 6 year old also had a great time. The hotel has quite a few activities planned for the younger ones throughout the day and there is the option of droping your kids off for a while [you can also hire a nanny] but we didn’t use either of these options, however we did take them to some of the activities ourselves [treasure hunt, face painting, euro bungy, sand castle]. The family night shows are very good too, we specially liked the “noche de los muertos” celebration, the “divas” and “Michael Jackson”. You can also access all the restaurants and facilites of the adults-only Paradisus La Perla which is next to the Esmeralda, walking distance. Would definitely repeat the experience sometime in the future.
Punti negativi: Some of the room furnishings had wear and tear, nothing major.
Grand Velas Riviera Maya - Playa del Carmen - Camera da letto
2
9,6 Ottimo (1.720 recensioni)
740 €+
Generale Recensioni
Sulla spiaggia di Playa del Carmen, questo hotel nel centro della città si trova a 5 km da Campo da Golf “El Camaleón Mayakoba” e Grand Coral Golf Riviera Maya. Parco eco-archeologico Xcaret si trova a soli 19,3 km di distanza.
9,7 Ottimo
Punti negativi: Il sargaso (alghe) invadevano la spiaggia e l'oceano, le zanzare.
8,0 Ottimo
Punti positivi: Piscina, il cibo...
10,0 Ottimo
Punti positivi: Il servizio e il personale sorridente erano impareggiabili! Veloci, efficienti e cordiali. Il cibo era delizioso e quasi troppo bello da mangiare. Tutto era ottimo
Punti negativi: Non una cosa che non mi è piaciuta
10,0 Ottimo
Punti positivi: The property was clean and well kept. The views are spectacular.
Punti negativi: There was nothing not to like!
8,8 Ottimo
Punti positivi: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Punti negativi: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Ottimo
Punti positivi: The service was outstanding
Punti negativi: Nothing
10,0 Ottimo
Punti positivi: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Punti negativi: None
10,0 Ottimo
Punti positivi: Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !
Punti negativi: Would have preferred more beach entertainment and possibly a nightly buffet. Would have also liked to see more local entertainment.
9,2 Ottimo
Punti positivi: Tutto!
Punti negativi: Hotel molto tranquillo. Ideale per coppie o famiglie. Per andare a Playa si paga taxi, 350 pesos.
8,8 Ottimo
Punti positivi: Food was great. Room and accommodations fantastic .
Punti negativi: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
10,0 Ottimo
Punti positivi: Ottimo servizio ed un staff eccezionale
Vainilla Bed And Breakfast Mexico - Playa del Carmen - Edificio
3
9,4 Ottimo (185 recensioni)
Generale Recensioni
A Playa del Carmen, Vainilla Bed And Breakfast Mexico vicino alla spiaggia ti permetterà di salire in auto ed essere in soli 5 minuti a Spiaggia principale di Playa del Carmen o a Beach Club Mamitas. Potrai usufruire di deposito bagagli, un servizio lavanderia e una biblioteca. È possibile usufruire di una navetta da e per l'aeroporto su richiesta a pagamento.
10,0 Ottimo
Punti positivi: It was our second stay at Vainilla Bed & Breakfast and if we'll ever visit Playa del Carmen again, we'll be back for sure - it's like coming home. Our host, Roberta, is sweet, carring person, always smilling and willing to help. The breakfast included in the rate is delicious - home made carrot cake and spinach omelets were our favourites. The property is 15 min walk from beach and from the center but it's quiet, safe and you can find many great restaurants around. Thank you once again for having us, Roberta, and we'll be looking forward to visiting you again in the future!
Punti negativi: Everything was perfect
9,6 Ottimo
Punti positivi: clean, huge, beautiful room kind owner awesome breakfast ill come back to this hostel when i come back to playa del carmen.
Punti negativi: nothing
10,0 Ottimo
Punti positivi: Vainilla B&B is an oasis in the otherwise very touristic Playa del Carmen. It is situated in a quiet area at a 10 minutes' walk from the beach and 5th Avenue. Roberta is the perfect host. She provided us with a different breakfast every day, lots of fruit, home-made cakes and a choice of fried eggs or an omelet done in ways I had never had before. The room included everything you need. We had the room with a view on the pool. It features a large comfortable bed, new a/c, a fan and basic cooking facilities. We had the pool and sitting area all to ourselves. The car could be parked just outside the front gate, curb side. If you expect TV, go somewhere else; in this B&B you don't need that. Thank you very much, Roberta, for a perfect stay. Whenever we return to Yutacan, we will certainly book a room with you again.
Punti negativi: Nothing!
9,0 Ottimo
Punti positivi: I liked the whole house. Mostly the ownet Roberta. Very nice and makes breakfast wuth fresh fruits and vegan pies.Delicious.
Punti negativi: nothing
10,0 Ottimo
Punti positivi: We spend three nights at this wonderful cozy and quiet place in Playa del Carmen. Roberta was very friendly and helpful and we enjoyed our stay a lot. She gave us very good tips for restaurants and trips. Every morning she made for us an delicious and varied breakfast. We can highly recommend it!
Punti negativi: Nothing!
10,0 Ottimo
Punti positivi: Roberta is amazing ! She is literally one of a kind host! Friendly, respectful and she went above and beyond to help us. Long story short - we met as host and guest but at the end we said goodbye as good friends. Great comfortable property, at the quite location close to everything (restaurants, supermarkets, ATM, beachfront etc).
10,0 Ottimo
Punti positivi: Roberta was the sweetest host, who made us feel very welcome. The room was spacious and clean with a nice, hot shower. Breakfast was delicious and served in the beautiful garden.
8,8 Ottimo
Punti positivi: 10 min a piedi dalla 5 Avenida. ALLOGGIO in una zona tranquilla. Camera spazia. Ottime le colazioni preparate al momento da Roberta la quale ci ha consigliato la spiaggia più bella vista nei nostri 10 gg in Messico! Grazie roberta! Un saluto Maria teresa e carmine
9,6 Ottimo
Punti positivi: Lovely place to stay, the host gave us a lot of recommendations and was very friendly :) we will definitely stay again at this place :)
10,0 Ottimo
Punti positivi: Soggiorno di una notte in una delle camere migliori di tutta la nostra vacanza, con letto king size e tanto di amaca matrimoniale! La proprietaria è una ragazza italiana molto disponibile, nonchè ottima cuoca per la colazione del mattino. Assolutamente consigliato!
9,0 Ottimo
Punti positivi: The great welcome, the cleanliness, the quiet, the location ...
Punti negativi: Nothing ,everything is perfect.
9,6 Ottimo
Punti positivi: La struttura è molto pulita e confortevole. Colazione buonissima, con torta fatta in casa. Letto comodo. Roberta è molto ospitale e ci ha dato numerosi consigli per rendere il soggiorno più piacevole (consigli tutti messi in pratica con soddisfazione). Consigliato !
Punti negativi: Posizione non proprio centrale, ma in circa 10 minuti a piedi si arriva in spiaggia e sulla 5 Avenida.
Newport House Playa Boutique Hotel - Playa del Carmen - Piscina
4
9,5 Ottimo (522 recensioni)
140 €+
Generale Recensioni
Se scegli di alloggiare in Newport House Playa Boutique Hotel, ti troverai in una zona centrale di Playa del Carmen, a pochi passi da Quinta Avenida e a meno di 10 minuti a piedi da Beach Club Mamitas. Potrai usufruire di accesso gratuito a Internet via cavo, una reception aperta 24 ore su 24 e personale poliglotta. Una navetta da e per l'aeroporto è disponibile a pagamento.
9,7 Ottimo
Punti positivi: Molto bello, molto pulito, personale molto professionale. Appartamenti grandi con tutto quello di cui si può avere bisogno, tra cui lavatrice/asciugatrice.
8,0 Ottimo
Punti positivi: Location was close to 5th street. I liked the newness of the hotel. I liked the quiet aspect of the hotel, and the condo style unit made it feel like home. Separate bedroom from kitchen and living room. A well thought out property. Very clean and new. I like the free use of the bikes and the Manager and the staff were really friendly and helpful
Punti negativi: Small pool and roof deck quiet and nice but not really for Sun bathing which would have been nice or just make it a nice big hot tub would be more appropriate for the size of the roof. Looks a lot bigger in the hotel pictures.
10,0 Ottimo
Punti positivi: We booked this hotel before going travelling. It was a gem. Staff were very helpful and lovely. Room was large, clean and very well equipped. Close to beach and restaurants. Great price and absolutely no complaints
Punti negativi: Nothing. Everything was great.
10,0 Ottimo
Punti positivi: Room, pool area, 2 blocks away from 5th ave
Punti negativi: We travel to Mexico twice a year and by far was the nicest room we've had for the price. Staff was very welcoming from the security fellow, front staff and housekeeping. A special thank you to Jaki for all her extra help. Looking forward to our next stay.
7,5 Buono
Punti positivi: La gentilezza del personale
Punti negativi: Troppo caro per i servizi offerti
10,0 Ottimo
Punti positivi: I love the roof top pool area is amazing.
Punti negativi: Ask for rooms on 3rd floor 4th floor you can hear water pump from swimming pool from 7:30am till 10:30 pm
10,0 Ottimo
Punti positivi: We really love the our stay here. It was our first time in Mexico and Jaki really made us feel comfortable there. She was very knowledgeable in her job and with the information she gave us regarding tours and wondering around the city. The hotel was very clean and spacious! The rooftop pool/area was beautiful. We really don't have anything negative to say about our stay. When we visit Playa del Carmen in the future, we plan on coming back and staying here again!
Punti negativi: Nothing at all! Customer service, room, amenities, view, etc really exceeded our expectations. We really loved stay at Newport House! Thank you!
10,0 Ottimo
Punti positivi: Posizione ottima e appartamento perfetto
9,0 Ottimo
Punti positivi: Great staff. Very helpful! Also rooftop pool
9,0 Ottimo
Punti positivi: Perfect location close to everything but yet quite. Friendly and helpful staff, would stay here again if we go back to Playa del Carmen. Would have liked a bit bigger pool om the roof, but hey, it is not a bad place to hang out anyway...Awesome!
Punti negativi: The pool was a bit small
9,0 Ottimo
Punti positivi: Great apartment, very well equipped and very friendly, helpful staff!
Punti negativi: Ground floor room and to move up the stairs you need to pay an upgrade.
10,0 Ottimo
Punti negativi: The hotel looks new and we loved the decoration. The rooms ar super nice and comfortable!!!

I migliori hotel di Playa del Carmen vicino a Playa principal de Playa del Carmen

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La Reina Roja Hotel Boutique - Playa del Carmen - Edificio
1
8,1 Ottimo (1.354 recensioni)
Generale Recensioni
Se alloggi presso La Reina Roja Hotel Boutique, ti troverai nel centro di Playa del Carmen, a pochi passi da Quinta Avenida e 6 minuti di passeggiata da Spiaggia principale di Playa del Carmen. Potrai usufruire di quotidiani gratuiti nella hall, un pratico servizio di lavanderia/lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Playa del Carmen? Presso questo hotel avrai a disposizione 50 metri quadrati di spazio con un centro congressi e una sala per riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio (a pagamento).
9,1 Ottimo
Punti positivi: Il personale era pronto a sistemare i problemi
Punti negativi: Mi sarebbe piaciuto un po' più di entusiasmo nel balcone con i servizi in piscina, ma capisco dipendesse dal mio periodo di soggiorno.
9,1 Ottimo
Punti positivi: Lati positivi: Personale molto cordiale, posizione fantastica, camere belle, colazione buona e buon prezzo! Contro: Nelle camere non c'era Internet, che per noi era molto importante!
Punti negativi: La connessione Wi-Fi è pessima
8,0 Ottimo
Punti positivi: The atmosphere was amazing relaxing and it reached our expectations! Clean and nice place... only issue room was on the first floor exactly next to the street so was pretty noisy!
Punti negativi: reception was refusing to provide me with my business invoice!!! It was specifically pointed out in the booking that I am a business traveler, however explanation was totally unreal that in Mexico they don`t do business invoices !!!!
9,2 Ottimo
Punti positivi: The decoration is great and the location is very good. You have everything very close. The pool on the rooftop is also very nice, specially after being on the beach all day
Punti negativi: The breakfast wasn’t the best, for this place I was expecting more. The bar on the rooftop doesn’t have many options.
7,0 Buono
Punti positivi: Central location in Playa del Carmen, everything close by. Friendly staff, always very helpful. Clean room.
Punti negativi: Location is great, but also you get noise from the traffic. Also, the music from the rooftop can be a little annoying. For some reason, we didn't have good wifi reception in the room. Couldn't leave food in the room, it would attract ants. Having the breakfast menu in English, as well, would help a lot.
8,3 Ottimo
Punti positivi: - The staff, specially in The reception was extremely friendly and helpful.
Punti negativi: - The room was really noisy, we had a door connecting to The next room with no isolation so we heard them showering, talking until early morning and playing music like if they were in our room. - The warmwater in The shower stopped working 3/5 days.
9,6 Ottimo
Punti positivi: Location perfetta, a pochi passi dalla quinta avenida. Il personale è molto disponibile e sempre pronto a rispondere alle esigenze. Ottima la piscina per rilassarsi e l'atmosfera che si respira in terrazza, Camere spaziose con arredi e bagni ben tenuti.
Punti negativi: La colazione non è a buffet e a volte può risultare scarsa e monotona dopo una settimana di soggiorno. Inoltre la colazione parte dalle 8 (forse in linea con gli orari messicani), ciò non consente di farla nel caso di escursioni in programma in mattinata.
4,6 OK
Punti positivi: Location, size of the bedroom
Punti negativi: Service is poor. Shower broken. Breakfast very very simple
7,5 Buono
Punti positivi: Posizione, camera molto grande con balcone, parcheggio auto, prodotti per il bagno al miele molto buoni e asciugamani morbidi.
Punti negativi: Colazione con poca scelta, da bere succo d'arancia, caffè americano o thè (acqua, espresso o cappuccino a pagamento), di dolce solo miele da mettere sul toast, yogurt e frutta, il resto tutto salato (pollo con i peperoni, patate fritte, verdure etc). Personale alla reception freddo, a domanda risposta ma né un sorriso né una parola in più. Pulizia molto buona per le grandi superfici ma i dettagli un po' trascurati.
10,0 Ottimo
Punti positivi: La comodità
Punti negativi: La piscinetta all’ultimo piano un pochino sporca
9,0 Ottimo
Punti positivi: Love this place, especially when half price! Seems they have improved their wifi, too...or there weren't many people there to plug it up? Super staff, large well-appointed rooms, cool/funky decor, secure underground parking, great location.
Punti negativi: They used to have more and better adult channels...
10,0 Ottimo
Punti positivi: Although the place looks like something different, it was clean with a lot of common spaces to relax or work, an only a 1-minute walk from main street with everything at 5 minutes' walk around you. The rooms were very large and the free underground parking and free breakfast were a totally plus.
Eurostars Hacienda Vista Real - Playa del Carmen - Edificio
2
8,1 Ottimo (1.194 recensioni)
Generale Recensioni
Se ti muovi in auto, Eurostars Hacienda Vista Real Hotel di Playa del Carmen (Playacar) ti permette di raggiungere molti luoghi interessanti in pochissimo tempo: in 5 minuti arriverai a Golf Club Playacar e in 7 minuti a Quinta Avenida. Potrai usufruire di un pratico servizio di lavanderia/lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Gli ospiti avranno a disposizione una navetta da e per l'aeroporto a pagamento e il un parcheggio gratuito è disponibile in loco.
5,0 OK
Punti positivi: This hotel has a great staff and an excellent breakfast. It is in the gated community of Playacar, making it a very safe place to stay and go for evening walks. It is on a Golf course and has lake views and has an adequate pool. In it's heyday, it was probably top of the line. The staff bent over backwards to help in any way they could. The breakfast staff is friendly and courteous and we enjoyed the variety of foods offered.
Punti negativi: Unfortunately, this is a tired old hotel that has seen better days. We stayed here a couple of years ago and thought that maybe they might have fixed things up a little more by now so we decided to try it again. The air conditioner in our room leaked water the whole time, the bathroom had inadequate lighting, bed was hard, pool was still missing some tiles. It needs a lot of fixing up to bring it back to it's former glory. If the company would invest some more money in bringing it back up to a higher standard, it would be great value for money and they would get more guests.
5,0 OK
Punti positivi: Posizione
Punti negativi: Struttura molto datata, aria condizionata rotta, scarico della toilette malfunzionante: un cinque stelle completamente da ristrutturare. Per non parlare della piscina con acqua sporca e priva di adeguata manutenzione. Sconsigliato!
9,0 Ottimo
Punti negativi: The buffet could be better.
7,0 Buono
Punti positivi: Great location inside a facility with 24 hours security.
Punti negativi: I think they need renovation
8,0 Ottimo
Punti positivi: Great breakfast with fresh fruits and amazing pancakes
Punti negativi: The water quality of the pool was a bit poor
10,0 Ottimo
Punti positivi: It was all perfect. Room very spacious and the spa services was excellent, i had the best massage! Breakfast various and tasty. One of the most relaxed property! Would love to come back!
8,0 Ottimo
Punti positivi: Hotel inside Playacar gated community. Very close to the attractions. Good old hotel, ok in relation to price. Could be a very nice boutique hotel with a Decoration/pool revamp.
Punti negativi: Breakfast could be better. Swimming pool is too old, cannot be used furniture in the swimming pool the same, old. Spa is beautiful, used to be very famous in Playacar. Now it is in very bad shape of conservation. Hotel offers a beach club at Ikonik, (Carmen hotel), it helps. Hotel is very nice, golf course front, building is beautiful, but in general needs a revamp/update. There is no reception, just a small desk. Park car and bring the suitcases yourself 100 meter far.
10,0 Ottimo
Punti positivi: Bellissima la struttura e L appartamento. Ottima pulizia che veniva effettuata ogni giorno, zona tranquilla, personale della reception gentile e disponibile... ci hanno assistito per un problema sulla prenotazione e sono stati gentilissimi, in più ci hanno assegnato a delle eccellenti guide per le escursioni! Ottimo nel complesso !!
8,8 Ottimo
Punti positivi: Rapporto qualità prezzo e la disponibilita' dello staff a risolvere i problemi.piscina affacciata su campo da golf : tutto molto bello
Punti negativi: Distante dal mare
10,0 Ottimo
Punti positivi: This was my 3rd. Time staying at Eurostar and once again I had a great time.
7,0 Buono
Punti positivi: Stanza
Punti negativi: Piscina sporca, centro benessere inutile, con solo una sauna e 2 vasche con acqua fredda e idromassaggio non funzionante. Posizione in un quartiere molto bello ma anche molto scomodo per raggiungere il centro di playa del carmen e la spiaggia
9,6 Ottimo
Punti positivi: Quiet, beautiful. Old Mexico charm.
Punti negativi: Bed was too hard