Trova offerte per voli da Aeroporto di Venezia-Marco Polo a Miami

"The flight and the staff were really nice but not what I expected."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Crew was excellent, meals were excellent."
Punti negativi: "More seating space but that won't happen."

Punti positivi: "Crew was professional, food was good."
Punti negativi: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"

Punti negativi: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"

Punti positivi: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Punti negativi: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Punti positivi: "Flight was on time"
Punti negativi: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "We liked the ability to watch movies and television programs to pass the time."
Punti negativi: "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."

Punti positivi: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Punti negativi: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."

Punti positivi: "Almost Everything"
Punti negativi: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."

Punti positivi: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Punti positivi: "Food."
Punti negativi: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Punti positivi: "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
Punti negativi: "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "The crew and the food were great."
Punti negativi: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."

Punti negativi: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Punti negativi: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti negativi: "The service was very professional."

Punti positivi: "Quick flight with breakfast"
Punti negativi: "Boarding process was a little bit chaotic"

Punti positivi: "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Punti negativi: "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."

Punti positivi: "Food was fine"
Punti negativi: "Plane left late."

Punti positivi: "Excellent cabin crew, food and entertainment"
Punti negativi: "Connection time between arrival time from Tel Aviv to Miami was very short. We had to sprint from the transit security area, through the crowded main terminal, to gate 705 to our sole connecting flight to Miami. A bus or other form of transportation should be provided to gates that are very far away. We were the last ones to board. Private security staff at the gate prior to boarding the bus to take us to the plane confiscated my Bluetooth headphones under the assumption that they fell under TSA's prohibited electronic devices (which they do not). When on board the plane, I noticed another passenger with similar headphones which were not confiscated- selective enforcement."

Punti positivi: "Service and people"
Punti negativi: "Long lines and security pat downs...."

Punti positivi: "The lay down seats."
Punti negativi: "Wish they came through the cabin with more beverage services. Twice I had to go back to the galley to get a drink."

Punti positivi: "Boarding and crew"
Punti negativi: "Food. The veg options were very bad."

Punti positivi: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Punti negativi: "The boarding process was a bit unorganized and took a long time as a result."

Punti positivi: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."

Punti positivi: "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
Punti negativi: "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."

Punti positivi: "Food"
Punti negativi: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Punti negativi: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."

Punti positivi: "Please give food preferences while booking ticket"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Punti negativi: "Nothing."

Punti positivi: "On board entertainment."
Punti negativi: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."

Punti positivi: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame."

Punti positivi: "Good overall"
Punti negativi: "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"

Punti positivi: "Crew was friendly and a pretty decent meal was served."
Punti negativi: "The other passengers. :) Turkish was great, but the plane was only equipped with 90's in-seat entertainment."

Punti positivi: "I found the physical environment very comfortable, clean , a young dynamic crew who were very attentive and helpful"

Punti positivi: "I like Turkish Airlines. The flight was good. I thougt only food was somewhat not as good as usual. I flew with TA many times and the food offerings always had stood out from other air companies. In general it was great flight."

Punti positivi: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."

Punti negativi: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."

Punti positivi: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Punti negativi: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

"No seat assignment. Was put in the absolute last seat in the plane. Flight was delayed because of an electrical issue which also broke the AC until we were taxi-ing. It was hot."

"Seats were narrow and uncomfortable ( business ) and there was only one toilet for both business and premier…. The one up front was blocked as it was solely for the crew …. One always had to wait in line with 3/4 people in front of you ..at minimum….. while you waited , the crew made it clear that you were in their way …. Fair enough as we had to stand partially in the galley…"

Punti positivi: "Crew was friendly"
Punti negativi: "Entertainment / TVs were not working"

Punti positivi: "Entertainment on flight."
Punti negativi: "The boarding crew was not helpful and rude. Traveling is stressful enough, not having a boarding crew be able to answer simple questions made the rest of the experience bad"

Punti positivi: "The crew was helpful."
Punti negativi: "The comfort of the seat could be better."

Punti negativi: "Everything was good"

Punti positivi: "Seat was comfortable, boarding was good"
Punti negativi: "WiFi didn’t work, my tv didn’t work either"

Punti negativi: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Punti negativi: "The food on the plain or snacks were to poor and not that tasty."

Punti positivi: "We loved the snacks, the hot towels, the timely beverage service, and great selection of video options."

Punti positivi: "The poor cabin stewardess was working the whole time as it was a short flight."
Punti negativi: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."

Punti negativi: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Punti positivi: "We got earlier than expected to our destination"
Punti negativi: "Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people"

Punti positivi: "Comfort and service was great."
Punti negativi: "The severe delays was frustrating and not getting enough information about it."

Punti negativi: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Punti positivi: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Punti positivi: "Crew was awesome. Very respectful and helpful"
Punti negativi: "Food options"

Punti positivi: "N/a"
Punti negativi: "Explain why there’s over a 2 hour delay"

Punti positivi: "The crew was so nice and funny!"
Punti negativi: "The food could be better, but I understand ultimately what it is: mass produced. The pretzel bread is good. The chocolate chip cookie is great. The ice cream is great. The lemon and something cheesecake dessert was too lemony for me, but my mother would have loved it."

Punti negativi: "Faster lines at check-in. More courteous security personnel"

Punti positivi: "I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!"

Punti positivi: "Crew was very attentive and friendly"
Punti negativi: "Boarding could be better."

Punti negativi: "Flight was 20 minutes delayed"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "N/A"

Punti negativi: "Na"

Punti positivi: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Punti negativi: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Punti positivi: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Punti positivi: "The Venice airport is beautiful so the trip got off to a great start. The seats were comfortable on this long overseas flight to Atlanta. The meals, beverages and snacks were frequent and good."
Punti negativi: "In Atlanta the terminal was switched twice."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "-"

Punti positivi: "How professional everyone was"
Punti negativi: "Everything was good"

Punti negativi: "When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Punti negativi: "n/a"

Punti positivi: "We took off, flew and landed without incident. Crew was polite."
Punti negativi: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Punti negativi: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Punti positivi: "Delta made the experience great"
Punti negativi: "Flight was delayed almost two hours"

Punti positivi: "Always a good experience with Delta! They’re the best!"

Punti negativi: "flight ticket very expensive."

Punti positivi: "Nice staff (check in counter and flight attendants) and good food and smooth ride"
Punti negativi: "I wasn't allowed to bring my hiking poles onto the flight and they didn't fit into my checked bag."

Punti positivi: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Punti negativi: "Nice sercixe and crew and generous with snacks and water"

Punti negativi: "Ottimo"

Punti positivi: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

"I choose Lufthansa cause it’s a good airline with great quality but this one was soo old and poor. Food was terrible. Blankets and pillows very old, looked like they were like used. The chairs were soo uncomfortable"

"I liked absolutely nothing about this. The worst airline I have ever dealt with. We missed our flight. As we were boarding the flight (we arrived well in advance) the flight attendant demanded a negative covid test. We were asked for vaccine cards at checkin, never a negative covid test. They asked us to rebook the flight, thus we missed our flight, had to book a hotel, all of our luggage was going straight to Miami so we have no change of clothes. An absolute nightmare. Next, I stood in line for OVER 2 hours to get on the next flight. They gave no apology or explanation as to the 2 hr wait, nor why we weren’t informed of the negative COVID test in advance. They then recommended a covid testing center in the airport that charged 169 euro a person. I refused and found another less expensive yet approved center. I will NEVER use this airline again, I will never recommend it and I will never come back to Germany. The entire Frankfort airport staff was wretched. Awful experience."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The most amazing service, good food and great steward"

Punti negativi: "The seat didn’t recline and the entertainment didn’t work"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Excelente fly"

Punti negativi: "The travel has bien good"

Punti negativi: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Best company and the 380 is amazing."

Punti negativi: "The multiple gate changes & technical delay caused us to miss our connection to Boston"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Crew was OK, seat was comfortable"
Punti negativi: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Punti positivi: "Great crew"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Punti positivi: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Punti negativi: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Punti positivi: "Crew"
Punti negativi: "N/A"

Punti positivi: "nice crew!"
Punti negativi: "Seat hardly reclines at all."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "The crew helped my mom very much with her ansiery and were with her at all times."
Punti negativi: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Punti negativi: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Cabin service and crew excelent"
Punti negativi: "LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "5 Star: Comfort 4 Star: Crew 5 Star: Boarding 5 Star: Entertainment 5 Star: Food.. One of the best flights of 2017 by far. Premium Economy will deliver the basics of luxury comfort."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Punti negativi: "Free wifi"

Punti positivi: "This Transavia Airlines is not good at all."
Punti negativi: "Many things cheaper does mean better."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Wifi on klm"

Punti negativi: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Punti positivi: "Nothing"
Punti negativi: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Punti negativi: "Still don’t have my luggage yet"

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti positivi: "Great airline"

Punti positivi: "Comfortable seat, great crew."
Punti negativi: "Flight delayed, no USB port and no entertainment"

Punti negativi: "Troppo ritardo"

Punti negativi: "They left my bag off the plane. Ridiculous."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Punti negativi: "If I knew how to recline my seat earlier. I did try several times"

Punti positivi: "KLM staff is great"

Punti positivi: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Punti negativi: "The earphones could have worked!"

Punti positivi: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti positivi: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti positivi: "Good comfortable seat with extra leg room. Pleasant crew."

Punti negativi: "My suitcase didn't come with the airline."

Punti positivi: "The crew was really friendly."
Punti negativi: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Punti negativi: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "kLM staff was great."

Punti positivi: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Punti negativi: "Can't think of anything."

Punti positivi: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Punti negativi: "That it didn’t happen."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti positivi: "The attendants took great care of us. Super smooth flight."

Punti positivi: "Great"
Punti negativi: "Great"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Punti positivi: "was very quick"

Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "suitcase didn't turn up, although connection was quite tight"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Punti positivi: "No chargers or tv on planes"
Punti negativi: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Punti negativi: "The bags where damaged from the staff"

Punti negativi: "the crew Moscow-Tomsk"

Punti positivi: "Great food, great movies. Great pilot and crew"
Punti negativi: "Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area."

Punti positivi: "Landing"
Punti negativi: "My baggage has not arrived with mel"

Punti positivi: "Il personale molto gentile"

Punti positivi: "The crew was amazing ."

Punti negativi: "Babies crying everywhere and the crew doesn't do anything about it"

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti positivi: "Russian stewards and stewardesses are just so kind. Responsive to my requests."

Punti negativi: "The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb."

Punti positivi: "Nothing"
Punti negativi: "The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them."

Punti positivi: "Super friendly staff, clean plane. Great selection of entertainment."
Punti negativi: "The line to register at the airport was 2 hours long"

Punti negativi: "There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!"

Punti positivi: "The meals were wonderful."
Punti negativi: "The touch screens were difficult to work with."

Punti negativi: "Went to SVO at 6 AM on June 11th for flight at 8:10 AM to Brussels. Waited in line to check-in untl 7:23 AM Because of long lines at check-in (Russia Day, apparently) and inadequate staffing for the large numbers, I succeeded in getting through passport control and security ten minutes before flight time, only to be told "no Flight" I had to buy another ticket for the next day at a second fare, all because of Aeroflot' s inadequate staffing. Aeroflot service desk only told me to " go back into the city" where I found an Aeroflot office. After meeting three staff members in succession there, they made no effort to make good on their error. I will avoid AEROFLOT on all future travel. Brussels and Amsterdam airports were so much better set up to handle the crowds"

Punti positivi: "Punctuality and organized boarding"
Punti negativi: "Worse than average food, no alcoholic drinks. Entertainment system did not work well. Some content only in Russian."

Punti positivi: "The most important part of a flight is arriving and returning safely, so in this regard, Aeroflot made the grade. The airplanes appeared new and on one of four flights, there seemed to be a decent amount of legroom in coach."
Punti negativi: "The crew...upon boarding, they literally say things like "come on, come on, hurry up" when you are moving as fast they allow you to move. It was just rude. In Moscow, the boarding staff were even more pushy and rude. The flight attendants are relatively polite, but definitely not friendly. The bathrooms smelled of urine upon boarding the flight. The movie system (while it was better than nothing) worked very poorly, froze up, would not take the button presses and aside from a couple of the movies, the majority were from the 1980's, 90's and early 2000's. Lastly, and the worst, the food was over cooked and tasteless. We were served a total of 6 meals on all of our flights. I had requested gluten free meals. I was served the EXACT SAME FOOD at every single meal! Worse yet, that meal consisted a 2"x 2" piece of chicken (which was palatable), tasteless yellow rice and a teaspoon glob of deathly overcooked spinach. A salad with just olive oil for the dressing. No vinegar, nothing. And a dry rice cake. Seriously, it was the worst airplane food I have ever endured. I would avoid Aeroflot if at all possible."

Punti positivi: "Everything was fantastic"
Punti negativi: "N/a"

Punti positivi: "Very good crew on board ."
Punti negativi: "In Moscow airport crew doesn’t control priority while boarding . l wish more fresh fruit in food , but this is individual.."

Punti positivi: "Pilot is very professional"
Punti negativi: "Crew service very bad and talking to the passengers very bad and service they don’t know"

Punti negativi: "I will never fly with this BS company! They don't speak English they treat you very bad. They are a rasist company especially if you are a US citizen! Shame on you aeroflot!"

Punti positivi: "The cabin crew on Aeroflot are top notch. Polite, efficient, and with cool uniforms."

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "great flight, friendly service, good food. best part is non-stop between moscow and miami."

Punti positivi: "Crew was very nice and food was pretty good, even got an ice cream!!!"
Punti negativi: "I can never sleep on a plane and TV wasnt working :( It worked for the safety video, but stopped right after... for the whole duration of the flight... its hard to stay entertained on 12.5 hours flight... i only had one game on my phone... it felt like 48 hours... hopefully it doesn't happen on the way back"

Punti negativi: "4 hours delay"

Punti positivi: "Bad, bad, bad Iwill never fly with this company againg"
Punti negativi: "Crew, food, alll bad"

Punti positivi: "Great and frequent meals, pleasant staff. The airplane is in a good condition. I really like how they give you a small paper menu before serving food which shows you what the food is going to be served and the choices you're gonna have."
Punti negativi: "Awful tablets which are supposed to show movies and other stuff. The touch screen is awful, but there is a mechanical control without which it would be impossible to use. The feedback of this mechanical control is so slow that it makes you feel like being punished for something. I don't know why it's so hard to make a responsive tablet but it's a problem on many-many airplanes. These tablets are so bad that sometimes I think it would be better without one at all."

Punti positivi: "The crew was working very hard"

Punti positivi: "Amazing as always! Aeroflot is great!"

Punti positivi: "The crew was helpful and was always supportive."
Punti negativi: "There was no entertainment but it was a short flight. Food could be better relative to other airlines."

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: "The seats were comfortable and reclined nicely. Cleanliness was good. Flight attendants were attentive and polite."
Punti negativi: "Entertainment system down for a 10 hour flight. Boarding took much longer than it should and ended up taking off late. Waited for my bag at my destination for almost an hour! Food was not very nice, something gelatinous on the meat...only ate the bread and butter."

Punti positivi: "Good airplane. Good crew (but we didn't hear first pilot). Good meal."
Punti negativi: "Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport)."

Punti positivi: "Everything"
Punti negativi: "The takeoff and landing was very shaky. I've never experienced it this way."

Punti positivi: "Food, ice cream and sleepers."
Punti negativi: "TFT screen is unresponsive."

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "Good entertainment system."
Punti negativi: "Never saw any alcohol on flight except wine with dinner. Did I miss something? Also - boarding bus to take passengers to second leg of trip to Warsaw was an ordeal. We stood 20-30 minutes before the 10-15 bus trip on a bumpy road to the plane. Thought I was headed to the gulag!"

Punti positivi: "And if someone tell you that's cold in the plan offer him blanket and don't turn off the ac. I was sweating through the whole flight!!"

Punti positivi: "The plane was comfortable, food ok, service good"
Punti negativi: "Still water finiShed few hours before landing"

Punti negativi: "The cabin crew was definitely understaffed: flight attendants serving Premium Economy were also serving the Economy class, we had to wait for a very long time for the trays to be removed. There was apparently some problem with the lavatory in the Premium Economy class. Midway to Moscow, it was locked without an explanation and flight attendants were directing Premium Economy passengers to the Economy class lavatories."

Punti positivi: "Everything was fine, as usual, uneventful. No luxury or anything of the extra nature, you just get exactly what you paid for:)"

Punti positivi: "Aeroflot is very good value for money. The planes are new, roomy, have good in-flight entertainment choices and the crew give very good, polite service. Overall their flights are usually on time. The food is reasonable on flights leaving New York but on flights out of Moscow the food is really poor, sometimes even inedible! The English announcements are almost impossible to understand but that is the same on many airlines."

Punti positivi: "USB ports available, frequently serves food & beverages, comfortable economy class seats, pleasant flight attendants, large selection of movies/music. My favorite airline."
Punti negativi: "No negatives."