Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Aeroporto di Milano-Malpensa a Miami
|settembre||Il periodo ideale per evitare le folle con un calo medio dei prezzi del 17%.|
|luglio||Il periodo più gettonato per volare con un aumento medio dei prezzi del 38%.|
Prezzo medio andata-ritorno
|339 €||(media delle ultime 2 settimane)|
Buona offerta andata-ritorno
|306 €||o meno|
Buona offerta solo-andata
|302 €||o meno|
La maggior parte dei viaggiatori provenienti da Aeroporto di Milano-Malpensa non potrà entrare in Miami.
Leggi di più sulle restrizioni di viaggio per Miami
Non è previsto l’obbligo di quarantena per i viaggiatori provenienti da Aeroporto di Milano-Malpensa in arrivo a Miami.
I viaggiatori provenienti da Aeroporto di Milano-Malpensa dovranno presentare un test RT-PCR (NAAT) o Antigeno (test rapido) negativo effettuato 72 ore prima della partenza per Miami.
Mascherine:Raccomandate nei luoghi pubblici e sui mezzi pubblici.
Ristoranti:Aperto con restrizioni
Bar:Aperto con restrizioni
Non ci sono voli diretti per questa rotta su KAYAK. Il volo multitratta più breve è 14h 15m.
Negli ultimi 3 giorni, i voli sola andata più economici sono stati trovati con Diverse compagnie (183 €) e Air Europa (201 €), mentre quelli andata e ritorno più convenienti con Diverse compagnie (228 €) e TAP AIR PORTUGAL (265 €).
Per voli da Aeroporto di Milano-Malpensa a Miami, martedì è in media il giorno più economico per volare e domenica è il giorno più costoso. Per voli da Miami a Aeroporto di Milano-Malpensa, le migliori offerte sono generalmente di domenica, mentre martedì è il giorno più costoso.
Sali a bordo dell’autobus Airport Flyer che collega l’Aeroporto di Miami al centro città con frequenza giornaliera di 30 min circa. In alternativa puoi viaggiare con uno dei taxi disponibili al piano terra della struttura in prossimità dell’area Arrivi.
L’Hotel Miami International Airport (MIA Hotel) si trova presso l’Area E (zona Partenze). Se il tuo volo dovesse atterrare in ritardo o subire una cancellazione imprevista, non sarà necessario raggiungere il centro città per il pernottamento.
Su tutti i voli da Milano Malpensa a Miami è possibile acquistare il servizio ViaMilano Fast Track, che consente di accedere all’area imbarchi per via preferenziale. L’area Fast Track è disponibile al secondo piano del T1 (area Partenze) e al piano terra del T2 (sempre in prossimità della zona Partenze).
KAYAK è un motore di ricerca di viaggio. Ciò significa che passiamo in rassegna il web per cercare i prezzi migliori che possiamo trovare per i nostri utenti. Con più di 2 miliardi di ricerche di voli elaborate annualmente, siamo in grado di mostrare un'ampia varietà di prezzi e opzioni sui voli da Aeroporto di Milano-Malpensa a Miami.
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo di un volo per Miami da Aeroporto di Milano-Malpensa cambi entro 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Mix & Match ti consente di combinare biglietti di sola andata per risparmiare rispetto a un classico biglietto di andata e ritorno. Potresti quindi volare a Miami con una compagnia aerea e tornare a Aeroporto di Milano-Malpensa con un'altra.
A volte, le date di viaggio non sono scolpite nella pietra. Se le tue date di viaggio preferite non sono fisse, selezionando le date flessibili puoi vedere tutte le opzioni per volare a Miami da Aeroporto di Milano-Malpensa fino a 3 giorni prima/dopo le tue date preferite. Puoi quindi scegliere i voli più adatti alle tue esigenze.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti negativi: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"
Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"
Punti positivi: "KLM STAFF WERE VERY PROFESSIONAL"
Punti negativi: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Punti positivi: "Crew was great, very responsive and hospitable!"
Punti negativi: "more lunch choices, especially choices without dairy products."
Punti negativi: "Travelled business class and was ace experience"
Punti positivi: "No delay and nice staff"
Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Punti negativi: "Troppo ritardo"
Punti positivi: "Entertainment was amazing"
Punti negativi: "Seats a bit hard"
Punti negativi: "Boarding was very slow."
Punti negativi: "Entertainment"
Punti negativi: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Punti positivi: "The crew are amazing! Attentive and friendly."
Punti negativi: "The seats could have been bigger."
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "Cabin facilities"
Punti negativi: "They didn’t bring one of my bags"
Punti positivi: "Like the overall KLM experience"
Punti negativi: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Punti positivi: "Helpful and kind crew"
Punti negativi: "I wish there was WiFi"
Punti positivi: "The crew were really helpful with people who had tight connections because of the delayed flight"
Punti negativi: "I wish they had WiFi"
Punti positivi: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Punti negativi: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Punti positivi: "The flight arrived a few minutes early."
Punti negativi: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Punti negativi: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Punti negativi: "Very slow service at checkin, was not even available when I arrived at the airport"
Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"
Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."
Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Punti positivi: "The entertainment options were good."
Punti positivi: "The attendants took great care of us. Super smooth flight."
Punti negativi: "Customer service"
Punti positivi: "Sound was broken on my TV set!"
Punti negativi: "Called stewardess twice to assist. No response!"
Punti negativi: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Punti positivi: "Comfortable seats. Warm plane with happy staff."
Punti negativi: "Maybe a second sandwich option for food, not everyone likes cheese."
Punti positivi: "The food and the punctuality"
Punti negativi: "The technology in interteiment is not touch screen"
Punti positivi: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Punti negativi: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Punti positivi: "Good efficient flight crew friendly and helpful"
Punti positivi: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Punti negativi: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Punti positivi: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Punti negativi: "Two hours delay in the start."
Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"
"Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage."
Punti positivi: "Easy boarding, entertainment"
Punti negativi: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Punti negativi: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Punti negativi: "Entertainment system was not working on all seats"
Punti positivi: "The crew and the food were great!"
Punti negativi: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Punti negativi: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Punti positivi: "Not much, seats are super uncomfortable"
Punti negativi: "Better code sharing with KLM"
Punti negativi: "Really hard to get boarding passes online"
Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"
Punti negativi: "The craft is a bit old. Harsh landing."
Punti positivi: "The crew was very helpful in all respects."
Punti negativi: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Punti positivi: "Air. France usual"
Punti negativi: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Punti positivi: "ok"
Punti negativi: "spazi cibo"
Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"
Punti positivi: "Perfetto."
Punti positivi: "The crew was excellent."
Punti negativi: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"
Punti positivi: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."
Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."
Punti positivi: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Punti negativi: "Nothing"
Punti positivi: "Food was ok."
Punti negativi: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Punti negativi: "Food"
Punti negativi: "Necessita inesire nel questionario la possibilita N/A"
Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."
Punti positivi: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Punti negativi: "Business class seating on the AirBus 318 is very cramped."
Punti positivi: "My seat"
Punti negativi: "Crew"
Punti positivi: "That I was able to sleep a bit on the flight - and that we gained an hour."
Punti negativi: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Punti negativi: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Punti positivi: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Punti negativi: "I just expected better toilet bag for business but what was given out was just basic."
Punti positivi: "Staff"
Punti negativi: "We were 2h late"
Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."
Punti positivi: "Nothing"
Punti negativi: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Punti positivi: "It was a wonderful flight and service . Hospitality and welcoming."
Punti negativi: "Nothing everything was amazing ."
Punti positivi: "Comfortable, hospitality and wonderful service"
Punti positivi: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Punti negativi: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Punti positivi: "Boarding was on time"
Punti negativi: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Punti positivi: "Crew were pleasant most of the time"
Punti negativi: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."
Punti negativi: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."
Punti negativi: "The flight was late, real late."
Punti positivi: "Service was great, flight was on time and I really enjoyed everything"
Punti negativi: "Little turbulence but overall it comes as usual so it was worth the flight"
Punti positivi: "The airbus 380 was great and the staff very nice"
Punti negativi: "Too mych bad smells after a few hours"
Punti positivi: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Punti negativi: "Only 1 bathroom (toilet) for all of first class"
Punti positivi: "Nothing particular"
Punti negativi: "Nothing particular"
Punti negativi: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Punti positivi: "Aeromobile comodo e personale davvero professionale"
Punti negativi: "My baggage was broken"
Punti positivi: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Punti negativi: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"
Punti positivi: "Good service on the plane, the food was good and the seat was very comfortable."
Punti negativi: "The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight."
Punti positivi: "Personale cordiale e disponibile."
Punti negativi: "Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane."
Punti negativi: "Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed"
Punti negativi: "It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable."
Punti negativi: "Wait time on buses from-to airplane to terminal was long."
Punti negativi: "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."
Punti positivi: "Great Crew nice plane"
Punti negativi: "Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive"
Punti positivi: "Very friendly crew, nice plane"
Punti negativi: "Very expensive extras like seats and luggage"
Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"
Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"
Punti positivi: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Punti negativi: "All was perfect! Thank you."
Punti negativi: "We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal"
Punti positivi: "First time flying with TAP PORTUGAL and it was a great experience"
Punti positivi: "all staf in airport pleasant and quickly to across other place to connect"
Punti negativi: "a lot of people they pass by preference, and late for star Alliance"
Punti positivi: "Excelent service."
Punti positivi: "airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day."
Punti negativi: "Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane"
Punti positivi: "The better question is what did we not like."
Punti negativi: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"
Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."
Punti negativi: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."
Punti positivi: "The planes were fantastic, wish all other airlines provided the same amenities. There was ample leg room (even in the economy peasant class), there were innovative changes in the pullout tray, beverage holder, convenience of charging devices, a mirror, specific pockets for books/glass cases/snacks. And a very comfortable headrest which made snoozing easier."
Punti negativi: "Contacting TAP Customer Service was a nightmare. It took forever before anyone answered the phone &, when they did, it was VERY difficult to understand their English. Forget reaching ANYONE after 9 pm; ditto for trying to do anything online, e.g., checking in, picking seats, modifying reservations, etc. If you are forced to do anything at night, prepare yourself for total frustration."
Punti negativi: "No cnn or fox news in English"
Punti positivi: "Nice staff"
Punti negativi: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"
Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."
Punti positivi: "Food was good."
Punti negativi: "Flight was delayed"
Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."
Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"
Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."
Punti positivi: "Very good staff"
Punti negativi: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"
Punti positivi: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Punti negativi: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."
Punti positivi: "Very smooth"
Punti positivi: "Everything smooth!"
Punti negativi: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"
Punti positivi: "Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time"
Punti negativi: "Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!"
Punti positivi: "Very gentle staff. Good food and service. And I will visit Lisbon next time."
Punti negativi: "Too early in the morning. A better connection in Lis wil lhelp"
Punti positivi: "Food"
Punti negativi: "Late flight connection"
Punti negativi: "Flight was delighted and service staff was slow"
Punti positivi: "All flights have been on time. Seats and entertainment system are acceptable"
Punti negativi: "Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket"
Punti positivi: "Accommodating flight crew. Good food. Nice landing and take off."
Punti negativi: "I am a permanent resident of USA and have a Green Card and the portuguese boarding crew gave me a hard time about my paper work. I was very disappointed by the way they treated me."
Punti negativi: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"
Punti negativi: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."
Punti positivi: "Best flight I have ever taken. Hands down"
Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"
Punti positivi: "Sicurezza volo, disponibilità assistenza."
Punti positivi: "The fact that children were served first."
Punti negativi: "N/A"
Punti negativi: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"
Punti positivi: "El personal amable."
Punti negativi: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."
Punti positivi: "No delays"
Punti negativi: "The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight."
Punti positivi: "Nice refreshments, friendly attendants"
Punti negativi: "It took a very long time to check in and board."
Punti negativi: "It was a 767 what was a good surprise at first but very old. Food was not worth eating, crew was fine. The seats like the airplane, old."
Punti positivi: "The crew did it’s best to get us on ASAP"
Punti negativi: "The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal."
Punti positivi: "Movies I could plug in and go to sleep"
Punti negativi: "Being woke up and asked if I want something to eat. I am sure others would disagree but I was exhausted and could not go back to sleep and I had already been up 30 hours."
Punti positivi: "Food OK, seating OK, crew professional."
Punti negativi: "Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass."
Punti negativi: "I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos."
Punti positivi: "Boarding and experience at terminal was good and smooth for the poor weather outside"
Punti negativi: "Plane cleaning and confort, old plane and somewhat mean crew director."
Punti negativi: "The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening."
Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"
Punti positivi: "Where we sat."
Punti negativi: "Earphones plug ins were scanty in their connections"
Punti positivi: "Comfort and service"
Punti negativi: "Had nit boarded any cognac or gochuchong hot pepper paste."
Punti positivi: "Nice flight, staff"
Punti negativi: "Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons..."
Punti positivi: "The crew, the smooth safe flight, the cleanliness"
Punti negativi: "The flight was delayed!! Very inconvenient."
Punti positivi: "Smooth flight no issues."
Punti negativi: "Be prepared to pay for food. You do get offeted water or coffee or soft drink. No offer for a refill. No snacks."
Punti positivi: "Well, it did leave on time."
Punti negativi: "I knew the seat pitch in economy was tight, but nothing prepared me for how truly abysmal it is. I’m 6’1”. My knees were jammed into the seat pocket. The fun continued when the passenger in front of me reclined their seat. I had to angle both my knees to the side. Without a doubt the most uncomfortable flight I’ve ever done. On a side note, AC switched equipment on this flight several times. Each time the ‘system’ would split up our seats. I had to call in five separate times to pick new seats. Also, at the gate they were asking passengers to voluntarily check in carry-on as there may not be enough room on the aircraft. First time I’ve ever heard that."
Punti negativi: "Lost luggage!"
Punti positivi: "Nothing"
Punti positivi: "Airplane was very clean. Flight was smooth and timely"
Punti negativi: "Food was terrible. Certain attendant was condescending and rude for absolutely no reason."
Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."
Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."
Punti negativi: "The flight was delayed for almost 1hr after everyone got on board to wait for a few passengers who were on their way to the airport. It's unbelievable."
Punti positivi: "Airbus 787"
Punti positivi: "Quick boarding, service was excellent and quick."
Punti negativi: "Don't like the Eouge entertainment system. Fortunately there was iPad rental.....at a price."
Punti positivi: "No screen creates a longer feeling flight."
Punti negativi: "No good food."
Punti positivi: "Flight was on time, crew courteous."
Punti positivi: "It was not a completely full flight. The Boarding process was done by mainline Air Canada employees and it was perfectly good and the flight left on time. The aircraft's interior was not clean. The carpet the seats and the tray tables all dirty and discussing. The seats are undiscribly substandard and uncomfortable. The bilingual announcement was done incoherintkyin both languages absolutely not professional Crew was nice except an Asian/Canadian flight attendent. It's a less than adequate experience even for a officially second tier airline. Why does Canada put out an embarrassing product like this airline ? Shame on them !"
Punti positivi: "Friendliness of stewardship."
Punti negativi: "In flight entertainment didn't work in laptop and steward was not familiar enough with the app to troubleshoot the problem. Limited variety of entertainment. Bumpy flight even at landing. The airplane was making weird noises since the engine started. Food variety is also limited and very expensive for what you get"
Punti positivi: "There was nothing to like about that flight."
Punti negativi: "Even though I was at the airport on time , checked in and waiting to board; at the last minute I was told that the plane has left and the sooner I could fly would be the next day; without providing hotel arrangement nor meals and or at least money for taxi. Air Canada management personel has not been cordial to me and to the other travelers."
Punti positivi: "I didn't go. They wouldn't allow me to make a change in my ticket so I flew a different airline. I will never fly with them again."
Punti positivi: "I didn't like anything about the flight except that it was a smooth one."
Punti negativi: "I didn't like that it was delayed by four hours. The food was bad."
Punti positivi: "Food was fair, and the pilot was great, all the rest was very bad"
Punti negativi: "-The seat was super uncomfortable (I paid for a bulkhead seat, I had a regular seat. I'm tall, I didn't fit in the seat) -The flight attendant was rude, not nice, she crashed with the cart like 3 times, and she did not even apologize for hitting me. -We had a 4 hours delay at Montreal because of the weather, the one of AA wasn't delayed. -The entertainment was movies from 10+ years. -You have to pay for everything, so when you buy a ticket for ex. 250$, you have to pay for the seat, even if is not a bulkhead seat, or the first suitcase."
Punti positivi: "Flight attendants were nice."
Punti negativi: "In all my years of flying, I've never felt so cramped in a seat- almost to the point of claustrophobic"
Punti positivi: "Lufthansa was amazing food, entertainment, condition of plane, service, etc... Compared to Air Canada! We had a Aur Canada ticket but it was Lufthansa operated. However, Lufthansa comfort not as good as we were cramped in small seats and couldn't see out on the long daytime flight because the window passenger closed all the windows (it was like being cramped in a cardboard box for ten plus hours... Thank heavens for the great drinks, food, water, and entertainment."
Punti negativi: "Small seats. Window shades down all day on a daytime flight."
Punti positivi: "Flight was on time and crew was friendly"
Punti negativi: "Old airplanes, not very clean"
Punti negativi: "Delayed 3 hours"
Punti positivi: "Efficient boarding and unloading. Cabin service was fine but the food in economy was marginal."
Punti negativi: "The food was too TV dinner like. Lufthansa did much better."
Punti positivi: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"
Punti positivi: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Punti negativi: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Punti positivi: "Crew was friendly and courteous."
Punti negativi: "Flight delayed as usual (for Air Canada)"
Punti positivi: "All the crew was nice and helpful"
Punti negativi: "No wifi, bad tv options, bad food,"
Punti positivi: "The Crew was the best people ever"
Punti negativi: "Not about the flight but about the Kayak service, I bought the ensurance but it didnt let me change my flight anyway"
Punti positivi: "The flight attendants tried their hardest to keep issue minimal."
Punti negativi: "The second engine needed for take off had issues so the airline tried to get second engine replaced. Unfortunately the second engine also controlled the air conditioning. We waited through 3 engine replacement tries in the hot Italian summer inside a hot cabin with approximately 150 passengers. Almost an hour later, engine was replaced but damage was done. Many transfer flights had to be rescheduled for later flights. Where was the reimbursement???? Just a million thanks for our patience. Time is money"
Punti negativi: "The flight was delayed by 2 hours. After boarding, it was another hour before the flight took off. I was seated next to a family with 2 cranky children. I chose this flight just because it was supposed to arrive in Miami at a decent time. Ended up sleep deprived at work the next day."
Punti positivi: "At least it was fast.."
Punti negativi: "No space, no tv, no food, no music, no blanket, no water, nothing. Pack everything you need or bring your credit card"
Punti negativi: "After boarding the flight, having to sit and wait long in the plane....flight delay before take off. no meal without having to pay for it offered only a small cup of juice/tea/coffee to sip on. Not even a light snack or a can of juice is too much to ask for, considering the cost and comfort cut backs to fly with Air Canada"
Punti positivi: "They surprisingly didn't lose our bags...on this flight."
Punti negativi: "Where to start?! Air Canada is by far the worst airline I have ever flown on. initially there was no information on what gate we were supposed to go to. The timeline of when the gate was going to be told ended up being 45 minutes later than initially projected which turned out to be an hour before the flight was supposed to take off, which didn't leave much time to make it through passport control and to the correct gate. The flight was then delayed over an hour before we were able to board. Once we boarded the flight, we were delayed again an additional hour. We finally took off and landed in Toronto to be delayed yet again before we could go to our gate. Once we go to our gate (close to 30 minutes after landing) the gate would not work and we were stuck on the plan an additional 30 minutes. What was supposed to be about a 9 hour flight turned into almost 12 hours of misery. I will never fly air canada again. The best part about air canada is how every canadian I talked to say "oh yeah, they are such a "terrible" or "shitty" airline."
Punti positivi: "From the comfort of the seats to the movies to the great tasting food, there isn't anything they could have done to make my flight any better. Thank you Air Canada."
Punti positivi: "quick enough flight"
Punti negativi: "no in-flight entertainment, not power outlets, lack of leg room"
Punti negativi: "Flight was delayed more than 2 hours, seats very tight"
Punti positivi: "I somehow got upgraded to business class. It was an incredible experience. What is there not to like about free champagne, a great selection of wines, a seat that feels like a bad, and the best service? Highly highly recommend."
Punti negativi: "Nothing. Everything was amazing."
Punti positivi: "I liked nothing, the flight was delayed 3 1/2 hours and was notified when I arrived 2 hrs before flight . The Airlines were not helpful at all. Then when I got to my seat on this late 3 1/2 hour delay my seat was broken and uncomfortable for the rest of the flight which was three hours."
Punti negativi: "Did not enjoy the flight or your flight attendants They were rude and did not satisfy me as a customer at all Would not recommend Air Canada rouge to anyone and will avoid booking with Air Canada again"
Punti positivi: "crew was nice"
Punti negativi: "they lie to you, they tell you that your luggage is included and then it's not and it cost you $300 more. only one meal in 9 hour flight. Find another company and another searcher"
Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"
Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"
Punti positivi: "Great crew and seat"
Punti negativi: "Could have offered more included meals and drinks"
Punti positivi: "The flight wasn’t bad"
Punti negativi: "The checking, customer service, Air Europa website and food was a disaster."
Punti positivi: "Nothing and already didn’t have muy baggage"
Punti positivi: "GOOD SPACE FOR THE LEGS, AND COMFORTABLE SEAT"
Punti negativi: "SINCE I WAS SEATING IN THE BACK SEAT, IT WAS REALLY HOT, NO AC COMING OUT OF THE LAST ROW OF VENTS"
Punti negativi: "The boarding gate was very far, and I had to walk all the way."
Punti negativi: "There were no healthy options available to eat on this flight."
Punti negativi: "La puntualità"
Punti positivi: "Crew was nice and dreamliner is very conforable"
Punti negativi: "New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs."
Punti negativi: "The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights."
Punti negativi: "No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!"
Punti positivi: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"
Punti negativi: "didn't like the food at all!"
Punti positivi: "Nice Flight, and Service"
Punti negativi: "Food can be better and the AC was not so cold."
Punti positivi: "The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again."
Punti negativi: "My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid."
Punti negativi: "The airline is not honest at booking saying how much the luggage costs. It is insane what they charge and they do not disclose the exact amount. Food is mediocre for a 9 hrs flight. Will not consider flying with them again and will comment to friends."
Punti positivi: "The fly attendant was very nice and helped"
Punti negativi: "The worst experience ever, they charge $190 extras"
Punti negativi: "My fare did not include a checked bag. I find it hard to believe that anyone would take an intercontinental flight without checking a bag. The fee to check a bag at the airport is $150. This sounds like something a shady company would pull off. Was very disappointed, not what I expected from Air Europa"
Punti positivi: "Salimos a tiempo"
Punti negativi: "Los sobrecargos muy deficientes, poco amables, sirvieron muy tarde la comida, contestaban muy mal a lo que se les preguntaba, pésimo servicio"
Punti positivi: "clean plane food and drinks comfortable seats"
Punti negativi: "warm and you can't adjust personal vents the internet and on flight entertainment kept going offline. the monitors were reset 3 times and nothing got better."
Punti positivi: "Ahead of schedule out and inbound."
Punti negativi: "Paid for wifi didn't work for me."
Punti positivi: "Very helpful crew. Courtious"
Punti negativi: "Food could be better in flight."
Punti positivi: "Check in at airport staff Alba was very nice and helpful. Airplane crew was friendly but some of the air hostesses push their way through the pushing customers"
Punti negativi: "Needed my family to be together at flight. Customer service was useless and did not help to resolve the problem. It was only resolve at last minute at the airport check in. Jose the supervisor at sift 10!am was like a robot about the allocation sitting. Did not understand personal circumstances to have a family flying together on a 9 house flight. Customer service is generally useless and a very unpleasant experience, the new seat charges and the inflexibility is making me wonder if I will choose air Europa again for my flights from the US. Flight was also delay due to some lugage delays. Pretty messy experience overall."
Punti positivi: "Great service and good food"
Punti positivi: "Imagine that I lost my flight and I had to rebook another flight that departed from Milan - Copenhagen and from Copenhagen - Miami... I paid $1,200 to get this flight... plus I lost my flight that they didn't want me to board in... plus imagine, the €150 for my luggage that they dropped it for me by the baggage claim in Malpensa airport, after I was rejected to board the aircraft... Believe me that I am not much concern about the loss of money that happened to me in this situation, as I am more concern about IS BEING AN ARABIC MUSLIM PERSON, was the reason to lose my flight??? Really guys??? Why really??? I am not a terrorist... I love everyone and I expect people to respect me for who I am, not for where I am coming from..to keep repeating same word ( Arabo Arabo ) ???..... I just need fair judgemental... I've been flying with Air Europa many times and love the company but now I will remain in shock the rest of my life with this experience, to be discriminated in that level from different representatives of this company in Malpensa, Milan... I felt that I need to speak and seek fair judgemental... may I really get an answer?? My name is Abdelrahman Morsy Flight# UX 1066 Confirmation# 073-807-352 Departure: Malpensa (MXP) Arrival: Barajas (MAD) Time: Thu Oct 26 2017 10:45 am CEST - Thu Oct 26 2017 1:05 pm CEST I will remain waiting for fair answer.... and if I am bad person as the lady called me, I will walk away with respect... Thank you.. Abdelrahman Morsy. An Arabic, Egyptian and Muslim HUMAN who loves everyone.. and will never hate anyone.. No To Racism...."
Punti positivi: "Hello Dear, I am writing this message while God only knows how deeply hurt and feels descriminated I am.. Please listen carefully to my below story that happened while my flight from Milan - Madrid ___ Madrid - Miami. I traveled on October, 16th from Miami - Madrid and while checking in to this flight, the gentleman on Air Europa check in desk , required me to pay for my luggage and my iternary already stated that my ticket allowes me to have one bag in cargo and one carry on baggage on board. After I met with the station supervisor and showing the receipt, she understood my rights and proceeded professionally checking me in and I made my flight perfectly all the way to Malpensa, Milan.. On October, 23rd, I was about to make my flight back from Malpensa, Milan - Barajas, Madrid to connect from Madrid to Miami as scheduled.. I proceeded in Malpensa ,Milan Airport to check in area number 5 on terminal 2, where Air Europa flight# UX 1066 is stationed to check in the PAX on this flight. Politely I asked the lady if it's possible to be seated by any emergency exits as I am ex - commerical 1st officer for almost 8 years and I will be able to assist in case of emergency, as I am familiar with evacation procedures.. she informed me that I have to pay for this service.. i totally understood and I didn't comment, while the lady reaction and the way she answered me, was really disrespectful.. Then she asked me to pay €150 for my luggage and I explained the same that happened in Miami airport.. but this time I was deeply disrespected by telling me YOU GO TO TICKETING OFFICE OR YOU WILL NOT TRAVEL...i asked the lady to speak to the supervisor.. the supervisor came after awhile and she was very kind, polite and helpful.. but she kept insisting that I have to pay for my luggage, even I showed her the flight iternirary staying that ONE LUGGAGE IS ALLOWED ON BOARD - 1ST BAG IS FREE - 2ND BAG COST $100... and I had only one bag... Then she saw the receipt and while reading it, another lady from the check in station needed the supervisor help, so she left and I found myself speaking to no one, except the lady who is in charge of my checking in process. Then I told her that it's not fair to pay for something that I already paid for. No one in life can imagine how rude, impolite and discriminating she was.. specially speaking to her colleague in Italian carrying a conversation that I can't understand at all.. but I was able only to understand one thing she mentioned many times while angry... ( La Arabo ).... Yes I am Arabic person from Egypt that love the world from east to west, South to north... and I am living in The United States Of America with a beautiful family that have friends from different cultures, religions and races... But I felt really discriminated at this point when she mentioned ( La Arabo ) many times.... Then she looked at me saying OK AIR SIR ARE YOU GOING TO PAY FOR YOUR BAG OR YOU ARE OK TO MISS YOUR FLIGHT ?"
Punti negativi: "I honestly told her (( SHUU )) because yes, I was feeling very disrespected and discriminated.. so it's fair enough to tell her (( SHUUU )) as I was looking at someone who is still discriminating people in 2017..Then I told her where to pay ? She directed me to the TICKETING office.. I went there and was really very sad.. not for paying, for how come someone can treat a customer like that... or even a human..then when the gentleman asked me for the credit card, I dropped it on his table.. Yes I know that I did it not in a nice way.. but then i apologized to the gentleman.. and you can ask him that I told him that you have nothing to do with this.. and I should apologize.. he gave me the receipt that I still have it that prove paying €150 for my luggage.. I went through security and then proceeded to my gate with a huge feeling of happiness that I will see my family in the U.S soon after a long trip.. The craziest thing even happened while I was proceeding to the boarding gate, the lady took my boarding pass and informed me that I am not allowed to board the airplane for security reasons..What???? Why??? What did I do??? No one talk to me... The lady who was checking me in earlier was turning her face and smiling.... can you imagine?????? Can you imagine the abuse????? Then I told her what did I do ??? I am not a bad person to not be allowed to board the airplane... I don't carry a gun or anything that threatening the safety on the aircraft.. and you know What?? I started to cry while I feel that I am deeply discriminated.... they told me that the captain has the rights to refuse you being on board... Again, as an EX Commercial Pilot, I know very well that for security and safety reasons for the aircraft, the PIC has the authority not to accept a passenger on board, in case that this pax is threatening the airplane verbally, visually, mentally and physically by showing any extreme illness symptoms that would put the life of passengers on board in danger.... DO I AM ONE OF ALL THIS?????? I am someone who is never being in a police department for any criminal purposes and never threatened any human being life... so why I am not allowed to board the aircraft and go back home to see my family and go to my work that I gain my salary from, to pay my taxes to the country that I am resident in, The United States Of America.. And if you are planning to decline my boarding process, why would you let me pay €150 for the luggage???? Isn't it really unfair???? We all work hard to afford our living... so why to do this for me whime I am leaving my family in America to travel for business to afford living for my family.... it's not fair by any meaning or language...."
Punti positivi: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"
Punti positivi: "In-flight entertainment selection was good, hot meal was good, staff was knowledgeable and courteous."
Punti negativi: "In-flight wifi pricing per MB transmitted should be reduced based on the value the service provides (slow data rates)."
Punti positivi: "Latest aircraft provides the best comfort you can get in economy class !"
Punti negativi: "Not enough food in our dish. Entertainment catalog had nice films and series but not enough choice in my experience. French subtitles would have been nice."
Punti negativi: "Ran out of toilet paper"
Punti positivi: "Friendly staff. Good proportion of quality-price for the airfare. Pleasant ride on a Boeing 787 Dreamliner, with features like the electronic dimmers on the windows."
Punti negativi: "One hour into flight, the entertainment system shut down. The flight attendants tried their best to revive it, and managed to do so after 3 or 4 hours. All passengers applauded."
Punti positivi: "Price was great, flight crew very attentive, even the food was good."
Punti negativi: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."
Punti positivi: "Comfort and quiet aircraft"
Punti negativi: "Food and that only allow one bag for long haul flight while most of the airlines allow 2 pieces for economy travelers."
Punti negativi: "All atención on board was pretty nice !"
Punti positivi: "Modern airoplane"
Punti positivi: "The plane and technology were top notch"
Punti negativi: "Food was not worthy for a food bank."
Punti positivi: "New clean TV"
Punti negativi: "Entertainment good on my short flight I was wathing a show and an advertisement about EA came on and lasted way too long and I could not move back to my show at wull."
Punti negativi: "Worst Wi-Fi ever lost connection after 10 min and you have to keep buying. Don't fly ."
Punti positivi: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Punti negativi: "Food was good but could be fresher"
Punti negativi: "It has a 2.5 hours delay I had an important meeting, I had to cancel"
Punti positivi: "The staff were very kind, communicated well (I'm English speaking only), and the entertainment and food were decent. No internet for me, as it was pay only, even on a transatlantic flight. I would likely fly with them again."
Punti positivi: "Fresh new airplane and great service"
Punti positivi: "This time Air Europa make us field like nothing before. The check in at the airport, to get in, but specially the time in the fly, they need to improve. The food cold and very bad. We asked for an upgrade do to my health condition and ready to pay the different, nothing."
Punti negativi: "In other words, never againg. Thank you Kayak for the opportunity to express my experience."
Punti positivi: "It is always a pleasure to flight in Air Europe. How can I get discounts on Air Europe, I am travelling many times a year to Spain or Rumania. I also like to know if you have facilities to bring my baby dog (7 months) from Rumania. thank you Delia"
Punti positivi: "Entertainment and the airplane itself was awesome, very please with the overall experience."
Punti negativi: "The food quality was pretty bad. Also, they would make you start the line to board, but we wouldn't start boarding for another 15 minutes, so the lines took extremely long."
Punti positivi: "I was not able to connect because of what happened earlier. I did get on Virgin Atlantic and got fantastic service there. Virgin Atlantic is great!"
Punti positivi: "New airplane 787 Dreamliner was great!"
Punti positivi: "The entertaiment and the crew were fine."
Punti negativi: "I did not like the food and I spent more than an our in the line of aireuropa in Madrid airport to check in the luggage. The space between sits us not enough."
Le compagnie aeree che partono da Aeroporto di Milano-Malpensa e arrivano a Miami hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Aeroporto di Milano-Malpensa a Miami
Mascherine obbligatorie a bordo, mascherine fornite sui voli da Aeroporto di Milano-Malpensa a Miami
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli da Aeroporto di Milano-Malpensa a Miami
Test per anticorpi, test per sintomi per i voli da Aeroporto di Milano-Malpensa a Miami
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili da Aeroporto di Milano-Malpensa a Miami