Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per la Germania
|gennaio||Il periodo ideale per evitare le folle con un calo medio dei prezzi del 6%.|
|ottobre||Il periodo più gettonato per volare con un aumento medio dei prezzi del 23%.|
Prezzo medio andata-ritorno
|153 €||(media delle ultime 2 settimane)|
Buona offerta andata-ritorno
|27 €||o meno|
Buona offerta solo-andata
|13 €||o meno|
Lufthansa, United Airlines e Air Malta hanno rinunciato a imporre spese di cambio e cancellazione sui voli per la Germania. Verifica i regolamenti sul sito di prenotazione.
Alitalia e Etihad Airways non consentono di prenotare il posto centrale sui voli per la Germania.
In media, un volo diretto dall' l'Italia per la Germania impiega 3h 22m, percorrendo una distanza di 856 km. La rotta più popolare è Bergamo - Berlino con una durata media del volo di 1h 40m.
Il biglietto più economico per la Germania dall' l'Italia trovato nelle ultime 72 ore costa 9 € sola andata e 26 € andata e ritorno. La rotta più cercata è da Bergamo per Berlino e il biglietto andata e ritorno più economico per questa rotta trovato nelle ultime 72 costa 26 €.
Lufthansa, United Airlines e Ryanair volano più frequentemente dall' l'Italia per la Germania.
In base alle ricerche di voli su KAYAK, la destinazione più popolare è Francoforte (18% delle ricerche complessive per la Germania). Le altre destinazioni più popolari sono Berlino (16%) e Monaco di Baviera (15%). Sono popolari anche le ricerche per voli per Düsseldorf (13%), per Stoccarda (8%) e per Amburgo (7%).
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo per una determinata destinazione e data cambi nei prossimi 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "Puntuale"
Punti negativi: "Nulla"
Punti negativi: "could not be delayed"
Punti negativi: "I missed my flight because my previous flight was delayed 2.5 hrs"
Punti negativi: "One hour delay"
Punti positivi: "To be going home!"
Punti negativi: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Punti positivi: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Punti negativi: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Punti positivi: "Nizntz"
Punti negativi: "Check in indisponibile. Dal terrore ho comprato un secondo biglietto con Alitalia che purtroppo subappalto le tratte a questa compagnia low cost con prezzi però da prima classe Alitalia. Verogognoso"
Punti positivi: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Punti negativi: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Punti positivi: "I canceled the flight 6 weeks ago, no refund issued."
Punti negativi: "I canceled the flight 6 weeks ago, no refund issued."
Punti positivi: "Boarding was quick and we arrived on time."
Punti negativi: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Punti positivi: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Punti negativi: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Punti positivi: "What to like? The rudness? The delays? Or the fights on board!!!"
Punti negativi: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Punti positivi: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Punti negativi: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Punti negativi: "flight delayed by more than 1 hour"
Punti positivi: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Punti negativi: "I liked everything"
Punti positivi: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Punti negativi: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Punti positivi: "Flight Attendants very good"
Punti negativi: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Punti positivi: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Punti negativi: "The plane seemed very old, toilet in poor condition."
Punti negativi: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Punti positivi: "servizio a bordo come le compagnie di linea di una volta"
Punti negativi: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Punti positivi: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Punti negativi: "Serive to pay extra luggage very very slow"
Punti positivi: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Punti negativi: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Punti positivi: "company gave out free drinks and snacks"
Punti negativi: "They change the fly departing time with 12 hours before I was flying"
Punti positivi: "Every thing."
Punti positivi: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Punti negativi: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Punti positivi: "The flight went well."
Punti negativi: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Punti positivi: "Flight on time . Attentive crew . Good price ."
Punti negativi: "Lack of leg room ."
Punti negativi: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Punti positivi: "Arrived early to destination"
Punti negativi: "Lack of entertainment also limited drinks"
Punti positivi: "The flight was punctual"
Punti negativi: "I got charged twice for luggage and couldn't get a refund"
Punti negativi: "Rude crew, not organised work , not enough space for legs"
Punti negativi: "I had to make my own way home from Manchester.. plane diverted due weather."
Punti positivi: "On time , crew good... no complaints"
Punti positivi: "free breakfast great staff"
Punti positivi: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Punti negativi: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Punti positivi: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Punti negativi: "-"
Punti positivi: "Everything was awesome!!! I am going to buy only from you my next flights."
Punti positivi: "Everything"
Punti negativi: "Nothing"
Punti positivi: "I recomand to Everyone to use the airlines!!Very good quality"
Punti negativi: "Nothing , was everything perfect!The stewardesses very nice"
Punti positivi: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Punti positivi: "comfy seats and a breakfast thrown in !"
Punti negativi: "not much"
Punti positivi: "Personale gentile e attento, volo puntuale e senza sorprese"
Punti positivi: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Punti positivi: "Good price, comfortable seats, nuce food and candies"
Punti negativi: "No online check-in. 1 hour waiting for nothing."
Punti positivi: "Seat was very comfortable. Crew was excellent"
Punti negativi: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Punti positivi: "The flight was pretty smooth considering it was a small plane."
Punti negativi: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."
Punti positivi: "?"
Punti negativi: "No"
Punti positivi: "Equipaggio gentile"
Punti negativi: "Non parlare solo in tedesco."
Punti positivi: "Entertainment was good."
Punti negativi: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Punti negativi: "The temperature at altitude was far too warm for my comfort."
Punti positivi: "The plane left and arrived on time."
Punti negativi: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Punti positivi: "Boarding and getting off the plane was fast"
Punti negativi: "Our luggage space was occupied with bags from passengers from other rows."
Punti negativi: "Distanza minima tra sedili."
Punti negativi: "Distanza minima tra sedili."
Punti positivi: "It was efficient"
Punti negativi: "More comfortable"
Punti negativi: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."
Punti positivi: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Punti negativi: "No food or drink is included in the price, narrow seats."
Punti positivi: "The crew was very attentive and personable during the flight."
Punti negativi: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Punti positivi: "Puctuality"
Punti negativi: "Seats are too small"
Punti positivi: "Puctuality"
Punti negativi: "Seats too small"
Punti positivi: "The crew was welcoming and friendly. The choice of movies was awesome."
Punti negativi: "The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off"
Punti positivi: "Crew was very friendly!"
Punti negativi: "The plane smelled terrible - almost like one of the toilets had backed up."
Punti positivi: "Very fast check in. No problems"
Punti negativi: "Nothing"
Punti positivi: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Punti negativi: "Better entertainment system... better food and more courteous cabin crew members....."
Punti negativi: "Flight was cancelled, difficult rebooking."
Punti positivi: "Nothing"
Punti negativi: "Everything"
Punti positivi: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"
Punti negativi: "Nothing except control for entertainment didn’t work"
Punti positivi: "Was on time"
Punti negativi: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Punti positivi: "The price"
Punti negativi: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Punti positivi: "It was ok"
Punti positivi: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Punti negativi: "Can't comment on food as it isn't provided with the basic fare."
Punti positivi: "On time"
Punti negativi: "N/A"
Punti positivi: "On time flight and friendly staff"
Punti negativi: "Ritardo di quasi un ora"
Punti positivi: "Atterraggio perfetto"
Punti negativi: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."
Punti positivi: "Seat comfort Nice stafflost"
Punti negativi: "They lost our luggage Major bummer"
Punti positivi: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Punti negativi: "Nothing of note."
Punti positivi: "The two staff I randomly meet and ask for questions"
Punti negativi: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."
Punti positivi: "Staff at the airport (ticket counter and check-in) were very polite."
Punti negativi: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Punti positivi: "Departure on time, arrival even earlier than scheduled. Great!"
Punti negativi: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"
Punti negativi: "Il ritardo di 1h20"
Punti positivi: "Spacious seating for a budget airline."
Punti negativi: "Nothing. All good."
Punti positivi: "For a short flight, the trip was fine. No delays were experienced."
Punti negativi: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Punti negativi: "Volo annullato"
Punti positivi: "Tutto un po di ritardo ma bene"
Punti positivi: "Flight was OK"
Punti negativi: "Departure time was not as expected"
Punti positivi: "Very nice plane with the most legroom I’ve ever had"
Punti negativi: "The flight was delayed about an hour"
Punti positivi: "Tutto"
Punti negativi: "Niente tutto perfetto"
Punti positivi: "Il volo piacevole, imbarco in orario,arrivo in tempo, personale gentile."
Punti negativi: "All'arrivo a Stuttgart l’assistenza per passageri invaidi è stata la peggiore. Abbiamo aspettato più di mezz’ora nel aereo,assistendo anche al cambio del personale e la pulizia del aereo, non avevano lift mobile e sedie a rotelle ."
Punti negativi: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"
Punti positivi: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Punti positivi: "Efficient and reasonably comfortable."
Punti negativi: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Punti positivi: "Video was good, seats were good."
Punti negativi: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."
Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"
Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"
Punti negativi: "I missed the flight so I don’t have any feedback."
Punti positivi: "The flight wasn’t bad"
Punti negativi: "The checking, customer service, Air Europa website and food was a disaster."
Punti positivi: "Nothing and already didn’t have muy baggage"
Punti negativi: "La puntualità"
Punti negativi: "No tv for an 8 hour, overnight flight."
Punti negativi: "Dont have individual screens, so the trip seems longer."
Punti positivi: "Flight itself was good, no options for emtertainment tho"
Punti negativi: "Check in was terrible at the terminal. Poor signs or personnel to guide the checkin lines caused fights among passengers and confusion where to check in from. Ground attendants arrived and did not inform the crowd right away causing dangerous physical and verbal fights among people making different lines. Terrible situation"
Punti positivi: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item. Fast easy."
Punti negativi: "Nada"
Punti positivi: "Nothing"
Punti negativi: "Flight left an hour late, cabin was very hot."
Punti positivi: "Jenerous Leg space, free 23 kq suitcase"
Punti negativi: "Minimal service, but OK for low cost flight"
Punti positivi: "One time"
Punti negativi: "I had to pay $150 extra per flight to check one bag. This was not clear from the booking site. The food was terrible."
Punti positivi: "From the checking to the security check point to the new plains, spacious bathroom, outstanding service in the air. It was nice to travel comfortable with space between seats and for the first time I ate my food in an airplane!"
Punti negativi: "I can't think of anything.."
Punti negativi: "I had to pay for a sandwich and a drink. Absurd. Just add 10 euro to the flight tickets and i'll be glad to pay but don't charge me extra for a sandwich for God's sake ! Next time I'll choose British Airways or Air France."
Punti positivi: "Very helpful crew. Courtious"
Punti negativi: "Food could be better in flight."
Punti positivi: "Quick boarding , left and arrived on time."
Punti negativi: "Having to pay $60 for a suitcase and not getting a reminder that i needed to pay for the luggage in order to save $30. Other passengers had two suitcases that were treated as carryon and they were not. I am still trying to figure out a way to check in my luggage for my departing trip."
Punti positivi: "Reasonably priced, nice clen plane, no hassels"
Punti negativi: "Everything was good"
Punti negativi: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."
Punti positivi: "The crew was friendly, and the chicken with rice was not amazing but better than average for plane food."
Punti negativi: "The plane was not in the best condition, worn seats, many screens not working... Looked like maintenance is not a priority."
Punti positivi: "Flight was on time"
Punti negativi: "Boarding the plane from the runway"
Punti positivi: "Hello Dear, I am writing this message while God only knows how deeply hurt and feels descriminated I am.. Please listen carefully to my below story that happened while my flight from Milan - Madrid ___ Madrid - Miami. I traveled on October, 16th from Miami - Madrid and while checking in to this flight, the gentleman on Air Europa check in desk , required me to pay for my luggage and my iternary already stated that my ticket allowes me to have one bag in cargo and one carry on baggage on board. After I met with the station supervisor and showing the receipt, she understood my rights and proceeded professionally checking me in and I made my flight perfectly all the way to Malpensa, Milan.. On October, 23rd, I was about to make my flight back from Malpensa, Milan - Barajas, Madrid to connect from Madrid to Miami as scheduled.. I proceeded in Malpensa ,Milan Airport to check in area number 5 on terminal 2, where Air Europa flight# UX 1066 is stationed to check in the PAX on this flight. Politely I asked the lady if it's possible to be seated by any emergency exits as I am ex - commerical 1st officer for almost 8 years and I will be able to assist in case of emergency, as I am familiar with evacation procedures.. she informed me that I have to pay for this service.. i totally understood and I didn't comment, while the lady reaction and the way she answered me, was really disrespectful.. Then she asked me to pay €150 for my luggage and I explained the same that happened in Miami airport.. but this time I was deeply disrespected by telling me YOU GO TO TICKETING OFFICE OR YOU WILL NOT TRAVEL...i asked the lady to speak to the supervisor.. the supervisor came after awhile and she was very kind, polite and helpful.. but she kept insisting that I have to pay for my luggage, even I showed her the flight iternirary staying that ONE LUGGAGE IS ALLOWED ON BOARD - 1ST BAG IS FREE - 2ND BAG COST $100... and I had only one bag... Then she saw the receipt and while reading it, another lady from the check in station needed the supervisor help, so she left and I found myself speaking to no one, except the lady who is in charge of my checking in process. Then I told her that it's not fair to pay for something that I already paid for. No one in life can imagine how rude, impolite and discriminating she was.. specially speaking to her colleague in Italian carrying a conversation that I can't understand at all.. but I was able only to understand one thing she mentioned many times while angry... ( La Arabo ).... Yes I am Arabic person from Egypt that love the world from east to west, South to north... and I am living in The United States Of America with a beautiful family that have friends from different cultures, religions and races... But I felt really discriminated at this point when she mentioned ( La Arabo ) many times.... Then she looked at me saying OK AIR SIR ARE YOU GOING TO PAY FOR YOUR BAG OR YOU ARE OK TO MISS YOUR FLIGHT ?"
Punti negativi: "I honestly told her (( SHUU )) because yes, I was feeling very disrespected and discriminated.. so it's fair enough to tell her (( SHUUU )) as I was looking at someone who is still discriminating people in 2017..Then I told her where to pay ? She directed me to the TICKETING office.. I went there and was really very sad.. not for paying, for how come someone can treat a customer like that... or even a human..then when the gentleman asked me for the credit card, I dropped it on his table.. Yes I know that I did it not in a nice way.. but then i apologized to the gentleman.. and you can ask him that I told him that you have nothing to do with this.. and I should apologize.. he gave me the receipt that I still have it that prove paying €150 for my luggage.. I went through security and then proceeded to my gate with a huge feeling of happiness that I will see my family in the U.S soon after a long trip.. The craziest thing even happened while I was proceeding to the boarding gate, the lady took my boarding pass and informed me that I am not allowed to board the airplane for security reasons..What???? Why??? What did I do??? No one talk to me... The lady who was checking me in earlier was turning her face and smiling.... can you imagine?????? Can you imagine the abuse????? Then I told her what did I do ??? I am not a bad person to not be allowed to board the airplane... I don't carry a gun or anything that threatening the safety on the aircraft.. and you know What?? I started to cry while I feel that I am deeply discriminated.... they told me that the captain has the rights to refuse you being on board... Again, as an EX Commercial Pilot, I know very well that for security and safety reasons for the aircraft, the PIC has the authority not to accept a passenger on board, in case that this pax is threatening the airplane verbally, visually, mentally and physically by showing any extreme illness symptoms that would put the life of passengers on board in danger.... DO I AM ONE OF ALL THIS?????? I am someone who is never being in a police department for any criminal purposes and never threatened any human being life... so why I am not allowed to board the aircraft and go back home to see my family and go to my work that I gain my salary from, to pay my taxes to the country that I am resident in, The United States Of America.. And if you are planning to decline my boarding process, why would you let me pay €150 for the luggage???? Isn't it really unfair???? We all work hard to afford our living... so why to do this for me whime I am leaving my family in America to travel for business to afford living for my family.... it's not fair by any meaning or language...."
Punti positivi: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"
Punti negativi: "No complaints besides the seat cushions are so old they are hard as rocks now. No more padding in them."
Punti positivi: "Nothing"
Punti negativi: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."
Punti positivi: "Boeing 787 Dreamliner is a very comfortable piece of equipment and Air Europe is flying it on this route. Fast, quiet, stable. The AE staff was awesome. Departure and arrival timely and I prefer the "old" airport in Madrid to the new airport."
Punti positivi: "Cost effective, easy to access airport."
Punti negativi: "Boarding should be streamlined, by groups, in an efficient manner. Currently, every passenger crowds the terminal in an attempt to be first."
Punti positivi: "I like that they sold yogurt in squeeze packets for my toddler. However, I was disappointed that it wasn't available on both of our flights."
Punti negativi: "The boarding process in Europe isn't the same as in the United States. Handicap and small children are usually boarded first and routes are called in groups. In Europe all the passengers make a line and wait to board a plane. We stood in line for an hour! I only stood in lime because we have a toddler, stroller, Diaper bag, carry on, etc. Air Europa only requested that small children board the plane first on one of our flights. We flew on 3 fpr their planes this vacation."
Punti positivi: "Prompt boarding. Clean plane. Attendants worked to accommodate passengers specifically one with a young baby who wanted an extra seat."
Punti positivi: "Generally, a fairly good airline. The crew were exceptional."
Punti negativi: "Boarding was delayed, first an hour, and then two. However, no one updated the departure board at the gate nor offered any information without being asked first. Their app and online check in is woeful. Especially if you try to add a miles account."
Punti negativi: "Delays"
Punti positivi: "Great plane"
Punti negativi: "Slow baggage delivery in Barajas"
Punti negativi: "As my connecting flight was late due to the check-in debacle, I had very little time to make it to this flight. After running I made it, and my assigned seat had a broken chair! In fact the whole thing, including the newspaper holder and the screen were broken. The flight attendant was not shocked by this at all, simply suggested to use the seat next to me if no one was using it. The entertainment on these flights is awful! Only a few very old movies, and you have to pay 3 euros for the head phones. The planes they have are quite old and broken all around."
Punti positivi: "Great price to value ratio, attentive crew, good food. Wifi available."
Punti negativi: "Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports."
Punti positivi: "Price was great, flight crew very attentive, even the food was good."
Punti negativi: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."
Punti negativi: "The employee at check in in Italy was not nice"
Punti positivi: "Crew were simpatico and attentive. Seats OK, but not lie flat, Food was fine althoug not excellent. Good price for a business class MAD SJU."
Punti negativi: "Boarding in Madrid was horrendous. After asking us to board the plane then held us in the "chute" standing up for 1/2 hour. Could have waited inside the terminal seating down! Entertainment in business was from the last century - no individual screens. An Ipad was handed to us resulting in a bunch of cables surrounding us through the entire trip."
Punti positivi: "Nothing."
Punti negativi: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."
Punti positivi: "The plane and technology were top notch"
Punti negativi: "Food was not worthy for a food bank."
Punti positivi: "They leave me in Santo Domingo with no reason and no phone to call and solve the problem. That cause problems with my job. They don't have customer service to help people in this case."
Punti negativi: "The flight was delayed more than 2hours. Our flight was supposed to depart at 01:15am and until 2am pilots didn't show up. The flight finally took off around 3am....such a bad experience in the mid night"
Punti negativi: "I particularly hate this airline as the flight teams always seem overworked and under prepared. The flight attendants were yelling at all the passengers and threatened to kick people off the plane for trivial reasons. At the end off the day I guess you get what you pay for as this was the cheapest flight available and the service was mediocre at best"
Punti negativi: "Space between seats very uncomfortable. Planes very old."
Punti positivi: "Crew extra patient and always smiling, entertainment of next generation, new plane, clean and good smell over the 8 hours of the flight. I'm a big guy, 280, seat tight but not unbearable"
Punti positivi: "As indicated above the boarding procedure, the crew, and the food provided very positive experiences."
Punti negativi: "The principal negative experience which made the overall flight experience very disappointing was the lack of leg room. I am 6 feet and about 4 inches tall, therefore flights are never very comfortable. However, out of many airlines I have used Air Europa provides the least amount of leg room. The flight was very uncomfortable. It lasted nearly 12 hours, but I never came close to being able to take even a short nap. This was the worst flight experience I have had. There should be an advisory to warn tall individuals like myself."
Punti positivi: "Plane made it across the ocean."
Punti negativi: "Crowd like cattle at boarding. Seats poorly designed so you can't eat without spilling down your shirt. (Coach, natch.) My (and many) entertainment stations didn't work at all. Pilot didn't say a word the whole time altho lots of turbulence. English announcements fast and incomprehensible. Food really pretty wretched. All this in comparison to other transatlantic carriers at this point is frankly poor. (I do this 4 or 5 times a year. for years.)"
Punti negativi: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"
Punti positivi: "Food was averafe"
Punti negativi: "Everything else. Crowded. Dirty. Worse seats ever"
Punti positivi: "We made it safe."
Punti negativi: "I got "upgraded" to first class. Where the spacing between seats was smaller than USA economy seating. After jamming my knees in I was told being upgraded didn't entitle me to free food or drinks. Yup wanted to charge for a bag of peanuts. Adding insult to injury takes about an hour to get your bag when you finally get off."
Punti positivi: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Punti negativi: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"
Punti positivi: "Alitalia è sempre Alitalia, tutto perfetto"
Punti positivi: "Nulla"
Punti negativi: "Mi hanno fatto perdere il volo cambiando di contino il gate e non mi hanno dato la minima assistenza per risolvere il problema ero lì ad aspettare nel monitor non ha dato mai imbarchi."
Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."
Punti positivi: "Niente"
Punti negativi: "Il comfort dell'aeromobile"
Punti positivi: "Comodità dei posti,"
Punti negativi: "Nel momento che abbiamo saputo del ritardo di quasi 1 ora potevano passare oltre all'acqua anche con altro"
Punti positivi: "Niente"
Punti negativi: "Cambio aeromobile e cambio posti"
Punti positivi: "Personale gentile"
Punti negativi: "Imbarco"
Punti negativi: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"
Punti negativi: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"
Punti positivi: "Crews are nice n snacks are okay."
Punti negativi: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"
Punti positivi: "Ground staff"
Punti negativi: "More baggage checking counters."
Punti positivi: "The crew was not grntle"
Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"
Punti negativi: "Alitalia sempre un passo in più ad altre compagnie, personale cortesissimo e ottimo viaggio"
Punti negativi: "No food"
Punti negativi: "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"
Punti negativi: "Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri"
Punti negativi: "This flight had the least legroom of any flight I've ever taken."
Punti positivi: "Seamless boarding, departed and arrived on time."
Punti negativi: "Very surly and unhappy looking crew"
Punti positivi: "ok , abbastanza comodo"
Punti negativi: "spazi"
Punti positivi: "Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,"
Punti positivi: "Niente"
Punti negativi: "Tutto"
Punti positivi: "Niente"
Punti negativi: "Tutto dal servizio al modo di trattare i clienti fini a la trasparenza"
Punti negativi: "The A330 really needs a makeover... Other airlines offer a better service in Business class"
Punti positivi: "Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM)."
Punti positivi: "Lo spuntino offerto"
Punti negativi: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"
Punti positivi: "Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce."
Punti negativi: "Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc."
Punti positivi: "Velocità delle varie fasi."
Punti positivi: "Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa."
Punti negativi: "Smarrito bagaglio"
Punti negativi: "Posti troppo stretti"
Punti positivi: "Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree"
Punti positivi: "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"
Punti positivi: "Nothing"
Punti negativi: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."
Punti positivi: "All flights on time"
Punti negativi: "Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima..."
Punti positivi: "Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?"
Punti positivi: "The flight itself was pleasant."
Punti negativi: "The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient."
Punti positivi: "Short trip from Rome to Milan"
Punti positivi: "Comfortable seats"
Punti negativi: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."
Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."
Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"
Punti positivi: "La bevanda"
Punti negativi: "Cambio posto"
Punti positivi: "Aereo quasi tutto vuoto Spazio per le gambe ottimo"
Punti negativi: "Imbarco con bus Solo acqua e caffè. No snack"
Punti negativi: "Seats were packed with no room for feet"
Punti positivi: "nothing special"
Punti positivi: "The flight attendants were very nice. Great service."
Punti negativi: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."
Punti positivi: "Muffin distribution and the cushion"
Punti negativi: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."
Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"
Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"
Punti negativi: "There is no space for legs. The food quality is poor. No entertainment at all"
Punti negativi: "Too long standing around for boarding as the plane was delayed and needed cleaning"
Punti positivi: "Board on time or at least updates why we are waiting."
Punti negativi: "Communication"
Punti negativi: "Departure time"
Punti negativi: "5 hour of delay!!!! For the second time in the same flight"
Punti positivi: "Fast boarding"
Punti negativi: "Nothing"
Punti negativi: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."
Punti positivi: "the flight was ok"
Punti negativi: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Punti positivi: "Personale molto cortese, comfort più che accettabile (considerando che sono alto 190)."
Punti negativi: "Nella tariffa standard se permettessero almeno uno zainetto , oltre al bagaglio a mano, sarebbe perfetto il servizio"
Punti positivi: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Punti negativi: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"
Punti negativi: "Bad leg room, loud guests, bad boarding process."
Punti positivi: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Punti negativi: "seat too tight even for person not big"
Punti positivi: "Tutto"
Punti negativi: "Niente"
Punti positivi: "Personale ok"
Punti negativi: "Non ho apprezzato il fatto che sul bus a Malpensa non ci fosse un divisorio per I Priority boarding. C’era un pullman unico. Quando sono salito su aereo le cappelliere erano gia piene e ho dovuto mettere il mio bagaglio a mano piuttosto in fondo rispetto al mio posto (1C)."
Punti negativi: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."
Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."
Punti negativi: "malpenza boarding area really stressful!"
Punti positivi: "Nothing"
Punti negativi: "Everything"
Punti negativi: "Flight delayed by 73 minutes for take-off"
Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."
Punti positivi: "Si"
Punti negativi: "Era un po' in ritardo"
Punti positivi: "Velocità ai controlli verso il gate, collegamento via treno, puntualità del volo."
Punti positivi: "Puntualità"
Punti negativi: "Cena a bordo"
Punti positivi: "Imbarco veloce ed arrivo in anticipo"
Punti positivi: "The crew were lovely and took care of us."
Punti negativi: "The delay was over an hour and we just sat on the plane."
Punti positivi: "Precisione, ordine, comodità."
Punti negativi: "Molto tempo in piedi nel corridoio dopo il gate ad aspettare. Potevamo restare seduti comodamente ma per il resto viaggio buono."
Punti negativi: "Ritardo pari al viaggio"
Punti negativi: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."
Punti negativi: "5 ore di ritardo"
Punti positivi: "Il volo ė stato una ninna nanna. Tranquillissimo"
Punti negativi: "Pagare 6 euro per metterr il bagaglio a mano in stiva."
Punti positivi: "Tutto organizzato bene."
Punti negativi: "Ritardo di un ora"
Punti positivi: "I don't recall liking much of anything."
Punti negativi: "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."
Punti positivi: "Niente"
Punti negativi: "Ho dovuto imbarcare il bagaglio e penso non ci sia cosa più sgradevole se fai scali!!! Orrendo che esistano ancora questi limiti!!!"
Punti positivi: "Partenza in pesante ritardo"
Punti positivi: "The flight was almost on time."
Punti negativi: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."
Punti negativi: "The employees are very rude and boarding takes forever."
Punti negativi: "posti troppo strtti"
Punti negativi: "Siamo partiti con 40 minuti di ritardo"
Punti positivi: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Punti negativi: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Punti negativi: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."
Punti positivi: "Il personale è stato amichevole e professionale"
Punti negativi: "2 ore e mezza di ritardo per un volo di 1 ora. Ritardo annunciato ogni 20 minuti. Vergognosi"
Punti negativi: "Volo in ritardo di due ore, obbligo di imbarcare i bagagli a mano anche se uno, personale scortese"
Punti negativi: "Volo andata e ritorno in ritardo"
Punti negativi: "They didn’t be organized"
Punti negativi: "Imbarco"
Punti positivi: "Sicuramente tra le compagnie low cost è la migliore, personale molto rapido agli imbarchi. Piloti veramente eccezionali, fasi di atterraggio e decollo perfette!"
Punti negativi: "Poco spazio tra un sedile e l’altro, le gambe toccano quello davanti."
Punti positivi: "È andato tutto bene, puntuali gentili e sorridenti."
Punti negativi: "Niente :)"
Le compagnie aeree con voli per la Germania hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per la Germania
Mascherine obbligatorie a bordo, mascherine fornite sui voli che arrivano per la Germania
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli che arrivano per la Germania
Test per anticorpi, test per sintomi per i voli che arrivano per la Germania
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili che arrivano per la Germania