Trova voli economici per la Lituania

Punti positivi: "Price"
Punti negativi: "Navigation"

Punti positivi: "It's good to flight public transit long time I'm the food is really bad pouring food"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "The flight was on time"
Punti negativi: "Long waiting for luggage"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Everything is fine."
Punti negativi: "No"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "Excellent crew"
Punti negativi: "Toilet"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "The engagement of the crew. The coffee and cake. The attendant offered to help me with my bag to the door of the aircraft. The same attendant remembered to give me coffee later and provided the stir stick just as I was able ask for one. I felt cared for."
Punti negativi: "They ran out of the protein meal selections.e.g. Chicken I think. Pasta with sauce and one small cube of cheese with a little salad does not qualify as a balanced mealThe attendant tried to make up for it by giving me more cheese blocks."

Punti positivi: "Crew was helpful"
Punti negativi: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."

Punti positivi: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Punti negativi: "Nothing"

Punti positivi: "Upstairs deck for economy is a small space but is relatively quiet. Boarding was relatively quick through electronic gates where you scan your boarding card. Flight attendant was very personable. She was checking some passenger names as some seemed to have switched seats and remembered mine for the rest of the flight. Something you usually get in business class but a first for me in economy. They also came around several times during the flight with water/juice, and snacks. Entertainment was ok. A mixture of newer movies available."
Punti negativi: "Like all economy seating not much space especially when the person in front reclines their seat. This makes getting in and out of the seat a little difficult. Food a bit limited. 2 main meals for this flight (lunch/dinner) - chicken or pasta for the first one and beef or pasta (again) for the pre-landing meal. Also the attendant didn’t know the translation of the pasta dish from German to English so that was a bit disappointing. One thing to note. I flew Hamburg to Frankfurt to connect to the San Francisco flight with a 1 hour layover. You need to go through passport control in FRA and then I hustled to get to the gate. They were boarding as I arrived but maybe 10 minutes later and I would have missed my flight. No issues with the airline just a cautionary note on the layover time. I would likely book an earlier connecting flight to give a bit more time."

Punti positivi: "Went as expected no hiccups. Very well run pleasant staff. Good all-around service."
Punti negativi: "A bit warm mid flight."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti positivi: "Crew and entertainment options"
Punti negativi: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."

Punti negativi: "You lost my luggage !!"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Smooth fast flight with good service!"
Punti negativi: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"

Punti negativi: "50 minutes late"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Service and comfort: roomy seating. Comfortable enough to sleep. This is unusual for me."
Punti negativi: "Unable to think of anything I did not like."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Perfect"
Punti negativi: "Nothing. Flight was amazing"

Punti negativi: "Klm is the best, even on a 40min they served small breakfast."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The crew was professional & friendly"
Punti negativi: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti negativi: "All of the less than good, obvious!"

Punti negativi: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Punti positivi: "Flight arrived on time"
Punti negativi: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "Crew was helpful and food was very good"
Punti negativi: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Punti negativi: "Too hot inside the aircraft"

Punti negativi: "Troppo ritardo"

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "KLM staff is great"

Punti positivi: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Punti negativi: "The earphones could have worked!"

Punti positivi: "I love the food"

Punti positivi: "Friendly staff"
Punti negativi: "Security check at gate; No priority"

Punti positivi: "The flight arrived a few minutes early."
Punti negativi: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti positivi: "Employees were very friendly"
Punti negativi: "The seats were very small"

Punti negativi: "Nothing special"

Punti positivi: "Nice flight ...was comfortable travel ...good food.Thanks"
Punti negativi: "No such things"

Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Punti positivi: "kLM staff was great."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti negativi: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Punti positivi: "I got some rest"
Punti negativi: "unable to charge my phone or watch movies"

Punti negativi: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Punti positivi: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Punti negativi: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti positivi: "Nothing"

Punti positivi: "Good flights. Good prices."

Punti negativi: "Amesterdam airport employee was really rude"

Punti negativi: "At some point the luggage was lost. here."

Punti positivi: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Punti negativi: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Punti negativi: "Flight was delayed due to weather in Amsterdam area"

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Punti negativi: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Punti negativi: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Punti positivi: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Punti negativi: "The entertainment was quite dated and didn't have new movies etc"

"Very nice experience with Finnair, especially transatlantic flights. Professional crew, excellent service, scheduled on time, headache free environment, very clean and looks like new airplane. Only positive emotions. However, the aircrafts on domestic or short range flights look outdated, and definitely there is room for service improvement."

Punti positivi: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Punti negativi: "Best flight I’ve ever had. Need to have this many people on the plane every time"

Punti positivi: "Nothing"
Punti negativi: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Punti positivi: "Personale gentilissimo!"

Punti positivi: "I liked the window seat."
Punti negativi: "They didn’t talk much about the landing card."

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Very bad food my options were pork and vegetarian. Chicken finished."

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Punti negativi: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"

Punti positivi: "All good. Very hospitable cabin crew, great service."
Punti negativi: "Nothing."

Punti positivi: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Punti negativi: "Just long flight in general."

Punti positivi: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Punti negativi: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Punti positivi: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Punti positivi: "I really enjoyed the flight...everything was smooth and we arrived on schedule."

Punti positivi: "Friendliness of staff"

Punti positivi: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Punti negativi: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."

Punti positivi: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Punti negativi: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

Punti positivi: "many choices of films to watch was great too! Like that you served Finnish food!"

Punti positivi: "was on time. Small airport, convenient transit without passport control,"
Punti negativi: "Small flight, longer flying time. Almost no service."

Punti positivi: "I made it home safe."
Punti negativi: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Punti positivi: "The food was surprisingly pretty good"
Punti negativi: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"

Punti positivi: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
Punti negativi: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

Punti positivi: "Nicest plane I've been on. Boeing for life."

Punti negativi: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Punti positivi: "Comfort?: had a fat neighbor whose elbow was in my robs"

Punti positivi: "Boarding was easy"
Punti negativi: "Drinks were for an additional charge"

Punti negativi: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Punti positivi: "Crew was fine. Uncomfortable seats bearable for the short flight."

Punti positivi: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Punti negativi: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Punti positivi: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Punti negativi: "Distance between the seats are short and seats are somehow uncomfortable."

Punti positivi: "Seats larger and more comfortablethan 3xpected."
Punti negativi: "Food and drink overpriced."

Punti positivi: "Liked seat size and spacing on the Airbus - better than American 777"

Punti negativi: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Punti positivi: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"

Punti positivi: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Punti positivi: "None of it."
Punti negativi: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."

Punti positivi: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"

Punti positivi: "Courtesy of staff was top notch"
Punti negativi: "Older plane. Entertainment system very dated poor screen quality."

Punti negativi: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."

Punti positivi: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Punti negativi: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."

Punti negativi: "Entertainment services weren't functional for the first 2 hours of the flight"

Punti positivi: "Courteous attendants on board! Food not bad!"
Punti negativi: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."

Punti positivi: "Good airplane, big and clean. Very punctual ."
Punti negativi: "Not food just a very small drink"

Punti positivi: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Punti positivi: "Direct from San Diego to Heathrow."
Punti negativi: "The seats are very small--and I am a small woman--so the flight felt cramped. The food was just ordinary airline food--little taste. Coffee served essentially black--no offer of milk or cream. Take it or leave it-- Crew helpful if you could flag someone down. Most irritating: could not check in online for some unexplained reason and required to arrive two hours early. BA does no subscribe to TSA so spent time in a line unnecessarily. AND, then the crew arrived over an hour late so the flight left at least an hour late. The crew explained that their downtown bus did not arrive and they could not arrange one. Given the close proximity to the airport, this should have been a 10 minute cab ride."

Punti positivi: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Punti negativi: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

Punti positivi: "I was not well and at the check in the lady was kind to change my seat ..."
Punti negativi: "I order a special meal ....no meal for me on the plan ."

Punti positivi: "Entertainment choices were good."
Punti negativi: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."

Punti negativi: "experience was awful. Helen Rowena Boysen"

Punti positivi: "Courtesy of attendants, smooth flight, good service"
Punti negativi: "Food and your TV screens are not good. Very hard to operate a touch system which is so insensitive. Movie choice rather poor as well"

"The flights were supposed to be with SAS only, but I was mailed by United, requiring documentations for international travel. Before contacting the customer service, I thought this may have been spam/scam... However it was impossible to do an online check in from all SAS, United and Kayak websites. I was therefore forced to check in at the airport with United (again, I wouldn't have known if I had not contacted CS). What really managed to piss me off is that at the time of the check in, not only United was not able to check me in with SAS, but the first flight was also arriving in Chicago at the terminal 1,with the second departing from terminal 5! These terminals are at the opposite poles of the airport (need a shuttle, because it's impossible to walk) and I had to check in and pass through the security again, with a 1:30 hour layover on a transatlantic flight!! Furthermore, Kayak HID THESE DETAILS UNTIL I FOUND OUT AT THE CHECK IN AT THE TIME OF DEPARTURE. I was lucky enough to catch that flight, but only because there was no line at the security. In my case I wasn't traveling for tourism, but I was on my way back to my home country, on the grace period of my US visa. I think it's easy to figure out how many issues losing that flight could have caused to me... I also think this is a deeply irregular way of selling tickets and that kayak should have accounted liable for the issues I may have ran into."

"Did not like anything about the flight Did not get economy plus that I paid for"

"God"

Punti negativi: "The plane was small. It was a quick flight though."

Punti positivi: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."

Punti positivi: "I liked the service and the food"
Punti negativi: "The lack of movie choices"

Punti negativi: "Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,"

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "Crew pleasant, operations efficient."
Punti negativi: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."

Punti negativi: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."

Punti positivi: "Food was good and entertainment system was full of plenty of options to help pass the time"
Punti negativi: "Seat got hard and so little leg room."

Punti positivi: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Punti negativi: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti negativi: "Nothing!"

Punti negativi: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."

Punti positivi: "Every seat has bottle of water"

Punti positivi: "tutto"

Punti negativi: "We had three hour delay due to thunderstorms."

Punti negativi: "There was no food or entertainment offered."

Punti positivi: "Great selection of movies."
Punti negativi: "Sitting on runway for take off for some 40 minutes."

Punti positivi: "Liked the ticket price, the service, the food and the onboard free movies, free water bottle, free ear plugs."
Punti negativi: "Nothing--it was a good flight - on-time and with little turbulence."

Punti positivi: "Crew, food"
Punti negativi: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"

Punti positivi: "Terrible"
Punti negativi: "Everything"

Punti positivi: "Easy boarding. Friendly staff"
Punti negativi: "N/A"

Punti positivi: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Punti positivi: "Crew were pleasant."
Punti negativi: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."

Punti positivi: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Punti positivi: "Nice guy behind the counter."
Punti negativi: "At self check-in, we received a message that we had been placed on standby and that our seats were no longer guaranteed (for the SECOND time this trip with no explanation despite our having purchased our tickets quite some time ago). We were directed to the gate for questions. No one manned the gate until right before boarding. We spent the entire time in a panic trying to figure out how else we could get to our destination in time for a wedding. When we finally talked to someone at the counter, he said this was just normal procedure to be able to shuffle seats. This is not normal. I have flown with many airlines, and I cannot imagine it is ever "normal" policy to tell people they have been downgraded to standby until just before the flight. So much anxiety. Also, the flight was delayed, and the crew had no communication about gates or any other information (within their OWN AIRLINE) for those with connecting flights."

Punti positivi: "Entire crew very attentive!! We ate like Kings!"
Punti negativi: "Long layover in Newark! My fault for not noticing when I booked it!"

Punti positivi: "Nothing"
Punti negativi: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "The entertainment system was very good. The crew were all efficient and courteous, with the exception of one crew member who was rather curt."
Punti negativi: "Our plane arrived at IAD late due to a minor mechanical that was repaired at its previous destination. Consequently, we departed IAD almost two hours late, causing us to miss our connection in Copenhagen. Norwegian Air had a flight leaving shortly from Copenhagen to Rome, but the transfer agent told us SAS "does not re-book with Norwegian." Instead we were assigned to two more flights, one to Brussels, and another from Brussels to Rome. We arrived in Rome around 17:00 rather than 10:35 as scheduled, losing a full day of sight-seeing."

Punti negativi: "The 70 euro bag check fee"

Punti positivi: "I was able to sleep most of the flight."
Punti negativi: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."

Punti positivi: "I really don¨t know. As my connecting flight was delayed, my tickets were cancelled and I never reached the flight to Sundsvall."
Punti negativi: "N/A"

Punti negativi: "Food"

Punti positivi: "Great entertainment in modern plane with good service."
Punti negativi: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."

Punti positivi: "we landed 20 minutes before schedule"

Punti positivi: "Even though I did not get the seat I paid extra for, it was a great flight."

Punti positivi: "Friendly crew"
Punti negativi: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Punti positivi: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Punti negativi: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."

Punti positivi: "nothing too exciting, everything as expected.Seats were a bit tight tho"
Punti negativi: "Food tasted Horrible"

Punti negativi: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."

Punti positivi: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"

Punti negativi: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."

Punti positivi: "Fabulous"

Punti positivi: "The new cabin and video monitor are nice. Crew was polite."
Punti negativi: "Food is the same as I flew last year. Taste is the same. Need some changes and variety. Movies can include more recent ones."

Punti positivi: "great plane and food and crew"
Punti negativi: "cant pre book luggage way too expensive for bags"

Punti positivi: "The entertainment module is great!"

Punti positivi: "Airport staff and crew friendly."
Punti negativi: "A snack or coffee would have been nice for the early flight"

Punti positivi: "The crew for all my flights were great. Great service all around."

Punti negativi: "You letting me cancel my flight because I physically couldn’t enter the country to board the plane"

Punti positivi: "The flight itself was inoffensive."
Punti negativi: "I was unable to select the 'fare' with a checked bag, so was planning to pay at the counter. I think the site for the airline is buggy, as it was also an ordeal by trial-and-error to try to check in online. I also could not elect to check a bag during the on line check in process, which I know is sometimes an option. When I arrived at the airport, the check in was a mess (ton of people, everyone was taking forever at the counter) and when I FINALLY arrived at the counter, I was informed that I needed to take a handwritten receipt from the check in counter, go up a floor and wind through a few corridors to find some travel agent (?) desk to pay 40 Euros for my checked bag. Which actually was 48 Euros because I needed to use a card, and was not paying by cash. After I managed to find the desk where I needed to pay, I had to wind my way back downstairs and muscle my way back into the line I had already waited in to finish the check in process. When we arrived in Split, 25% of the flight was missing their bags, which included a member of the party I was traveling with. It took an extra 30 minutes at the airport to file a missing bag claim, and another 38 hours for the bag to finally arrive. Not a great way to spend the few days we had in Split."

Punti negativi: "More comfortable seats and tv’s."

Punti negativi: "They failed to tell me when I checked in that my connecting flight seat was not confirmed. They issued a standby pass in Düsseldorf they bumped me from the flight, then lost my luggage. They were very unhelpful"

Punti positivi: "Crew otherwise very ok"
Punti negativi: "Make sure right you can accommodate all the cabin luggage before allowing it to be taken onboard. I was asked by flight attendant to take my own luggage out because they did not have enough space. I don’t think that this is my job. I traveled with minimal bag onboard. Not my problem and not my job"

Punti positivi: "I slept the entire trip. But I did wake up for refreshments and cookies. It was a short flight. Overall the staff were pleasant. the plan was older so seating was a bit tight. We left on time and no issues during the flight."
Punti negativi: "New planes . More leg room."

Punti positivi: "Helpful in many languages!"
Punti negativi: "Hard to find luggage check in Charles de Gaulle airport. Nor Croatian Air’s fault. CdG has some hard-to-find features."

Punti positivi: "Even though it was a small plane, there was plenty of leg room."
Punti negativi: "Only water is served, but it’s a very short flight."

Punti positivi: "Nothing"
Punti negativi: "If the bag can fit in the cabin even while a few kilograms l don’t see what the problem is"

Punti positivi: "Cindness"

Punti negativi: "Include baggage in you prices!!!"

Punti positivi: "Nice crew"
Punti negativi: "Flights was in delay"

Punti positivi: "Great"

Punti positivi: "Friendly enough staff, and the plane was fine."
Punti negativi: "Long wait times in lines due to short staffing, and when they lost our luggage the system to track it was archaic."

Punti positivi: "Dubrovnik airport staff when they knew my problem"
Punti negativi: "Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”"

Punti positivi: "The price was reasonable"
Punti negativi: "But did not include the baggage charge. We were required to go upstairs and find the AER desk, which was difficult to find. Then stood in line while one person, who was very slow, was responsible for helping 10 people. The process was very slow. If you paid cash the cost was 40 per bag plus 8 for use of a credit card. Don't understand why the baggage fee can't be paid at the check-in counter. Will not fly CRO again."

Punti negativi: "Too few ticket agents No idea where ticket counter would be 40 euros per checked bag plus 8 euros for using charge card Late boarding Late takeoff"

Punti positivi: "Crew very efficient and friendly. Loved the glass of free wine and chips! Made for a relaxing flight."

Punti positivi: "Short trip"
Punti negativi: "The aircraft was so small"

Punti positivi: "The German efficiency of being on time."
Punti negativi: "Head phones with the Croatia video would be nice."

Punti negativi: "Half the plane’s luggage did not arrive."

Punti positivi: "I liked the check in at the train station. For Austrian Airlines and their partners. Very convenient."

Punti positivi: "Great service. Totally on time."

Punti negativi: "Our flight from Venice to Dubrovnik was delayed by two hours. During that time, no updates were given to the passengers waiting, the airport monitors continued to show the original departure time. Eventually the monitors showed a later departure time (which we still didn't make), but continued to show the same arrival time at the other end. If taken literally, it implied flying at the speed of light. I understand that flights can be delayed, I just want good communication about the status, which was not given."

Punti negativi: "Croatia Airlines caused flight delay due to mechanical difficulties didn't provide adequate connection with following Croatia flight. I lost a day of vacation because they didn't want to accommodate customers and gave out false information."

Punti negativi: "Change route instate zagreb the have change my flight to ljublana 8h before traveling"

Punti positivi: "Clean, professional, high quality flight."

Punti negativi: "Seven hours late. For an hour flight."

Punti positivi: "I loved how we arrived 2.5 hours late and missed our connection and then spent 5 hours trying to get rebooked by the incompetent Turkish Airlines crew."
Punti negativi: "Spending hours in lines trying to get rebooked!"

Punti negativi: "People in front of me."

Punti negativi: "The airline lost my bag and was extremely rude when I inquired about it. The space was also cramped."

Punti positivi: "People were nice."
Punti negativi: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight. Luckily, the second leg I had on Croatian Airlines had no urgency either."

Punti positivi: "Flight attendants are okay"
Punti negativi: "Seat leg room is horribly narrow. The airline is so greedy"

Punti positivi: "Flight Attendants are okay"
Punti negativi: "The seat leg rooms are horrible!"

Punti positivi: "Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time."
Punti negativi: "Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal."

Punti positivi: "Zagreb has a shiny new airport, with plenty of clean bathrooms. Staff is friendly and efficient, flight was on time."
Punti negativi: "I don't mind the fact we had to go outside and take stairs, and upon arrival, a shuttle bus. But for disabled people, this could be difficult. Ask for accommodations ahead of time."

Punti negativi: "Food"

Punti positivi: "Free snack and drink. Fast boarding. Cheap prices."
Punti negativi: "The stinky dude I sat next to. But hey you can't win email all..."

Punti positivi: "Everything was orderly and on timely"

Punti positivi: "It was on time"
Punti negativi: "The airlines made me check my carry-on bag (even tho it fit the size requirements). Also the check-in process was chaotic. The airport did not open until an hour before the flight. There was no queue or organized check-in process.....it was a total free-for-all."

Punti positivi: "Efficient. Organized. No frills."

Punti positivi: "Another short flight. Seemed to go well."

Punti positivi: "The staff handling the problem were on the whole patient and kind. Once we were able to get to a staff to rebook, they tried."
Punti negativi: "There was clearly no plan in place for when a flight is cancelled, how to handle all the passengers' needs quickly and efficiently once the decision was made by the airline to cancel that flight. There was not enough staff when they were needed. There should be emergency staff who can come in for such a problem. Meal vouchers, though spoke of, did not get given out. Even if they were, we could not have used them as we were stuck in a very long and very slowly moving line. Over 3+ hours of waiting, no one from the airline came around to offer even water. They did not try to make sure the the lines stayed a single line - too many people tried to cheat and cut in raising anger, making already frustrated and stressful situation even more so."

Punti negativi: "Needed wheelchair assist. Once we were dropped off at the gate to wait for the slight to Split, the person at the gate said that there was no other person who could come, was forced to walk the rest of the way. This was different from all other times we've needed a wheelchair assist where a person came when it was time to go from the boarding area to the vehicle."

Punti positivi: "I did not like anything."
Punti negativi: "We were given false info regarding our flight."

Punti positivi: "Croatia airlines has special vision on business class !"
Punti negativi: "the aacuracy of flights"

Punti positivi: "The brevity of the flight, the friendliness of the crew and the convenient boarding process."
Punti negativi: "Nothing"

Punti positivi: "Olives were great, staff was friendly"