Trova voli economici su SWISS

Punti positivi: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Punti negativi: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?

Punti negativi: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore

Punti negativi: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Punti positivi: The crew

Punti negativi: Boarding by rows and not like cows all at one time

Punti negativi: Haven’t got there yet!!

Punti negativi: No overhead fans and seats were not very comfortable.

Punti negativi: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Punti negativi: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...

Punti positivi: Crew was kind and gracious.

Punti negativi: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.

Punti positivi: Food was good. Crew was kind and gracious.

Punti negativi: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.

Punti negativi: Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip.

Punti positivi: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Punti negativi: the seats are small and very small space in comparison to Lufthansa

Punti negativi: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Punti negativi: 45mn late

Punti negativi: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Punti negativi: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.

Punti negativi: Poor desk service Food at breakfast A joke