Trova voli low cost per Bosnia-Erzegovina

Punti positivi: Crew is fantastik,Dana is the best

Punti negativi: Food

Punti positivi: the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.

Punti negativi: the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.

Punti positivi: I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised.

Punti negativi: Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one.

Punti positivi: Nothing

Punti negativi: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Punti positivi: Beautiful views. Friendly staff

Punti positivi: Comfortable plane, very friendly crew, good snacks

Punti positivi: But you get a glass of water!

Punti negativi: 2.5 hours late. Wait for baggage in an empty airport and no one could care less.

Punti positivi: Nothing

Punti negativi: If the bag can fit in the cabin even while a few kilograms l don’t see what the problem is

Punti positivi: Planes were comfortable and well maintained.

Punti negativi: Leg room was terrible in economy and food was poor from the USA

Punti positivi: Attention and comfort

Punti positivi: Overall, I can’t complain. The take off and landing was peaceful

Punti negativi: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Punti positivi: Friendly crew

Punti negativi: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Punti positivi: Good amount of leg space

Punti negativi: Entertainment

Punti negativi: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Punti positivi: Everything was excellent . I was very happy with this flight.Thank you so much.

Punti negativi: It was delayed by over two hours. They didn't tell us any information or keep us informed. The airport is tiny and no where near big enough for the number of flights they have. We had to sit on the ground for four hours while waiting for our flight.

Punti negativi: The connection time of flights needs to be adjusted. I had to fly from Dubrovnik to Zagreb with a connecting flight to Frankfurt. I missed my fight to Frankfurt due to the line being so long at the passport screening area. There's nobody at the airport to help you and they were rude!

Punti positivi: Even though it was a small plane, there was plenty of leg room.

Punti negativi: Only water is served, but it’s a very short flight.

Punti positivi: Great

Punti positivi: good service , everything good.

Punti negativi: nothing

Punti positivi: Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved

Punti negativi: Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls.

Punti negativi: No entertainment equipment, video or audio.

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and bathrooms. the plane was so old!

Punti positivi: Nothing

Punti negativi: Hour delay getting on the plane, after going through boarding. No explanation as to why.

Punti positivi: Tutto perfetto

Punti positivi: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Punti negativi: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Punti positivi: The punctuality and the entertainment

Punti negativi: Perhaps a more organized boarding process

Punti negativi: Everything

Punti negativi: Food poor going to Munich , legroom poor.

Punti positivi: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Punti negativi: She could have informed me they where no longer available.

Punti positivi: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Punti positivi: Great flight

Punti negativi: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Punti positivi: In general, everything was ok aboard the plane.

Punti negativi: The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.

Punti positivi: good service , everything good.

Punti negativi: nothing

Punti positivi: Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer.

Punti negativi: I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem.

Punti positivi: We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia.

Punti negativi: Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund

Punti negativi: The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport

Punti positivi: Crew was good, short flight on an older aircraft, everything was fine

Punti negativi: Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens...

Punti positivi: Crew is fantastik,Dana is the best

Punti negativi: Food

Punti negativi: The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.

Punti positivi: The crew is fantastic team,Dana is the best!Thank you

Punti negativi: Food