Trova offerte di volo per Islanda

Punti negativi: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.

Punti positivi: On board crew was good.

Punti negativi: Free beverages like every other airline. Not good at all boarding/checking in.

Punti positivi: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Punti negativi: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Punti positivi: Le pilote et copilote très sympathiques

Punti negativi: Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus

Punti negativi: It was hot and stuffy and dirty

Punti negativi: Better organization on the boarding process, i.e. separate lines for priority and normal.

Punti positivi: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!

Punti negativi: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.

Punti positivi: Interni dell'aereo, atterraggio e gentilezza del personale

Punti negativi: Il ritardo di mezz'ora della partenza

Punti positivi: Good service

Punti negativi: That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(.

Punti positivi: In time! And with a very nice person Crüe.

Punti negativi: The food can always be better!

Punti negativi: Last minute change of boarding gate led to a dash across the airport!

Punti positivi: The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful.

Punti negativi: Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning.

Punti negativi: The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok.

Punti positivi: Speech from the pilot. Only person to explain the situation during the 4hour delay

Punti negativi: Everything. Poor customer service. Atrocious service. Would not recommend

Punti negativi: Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic.

Punti positivi: The crew on the plane handled the difficulties of a passenger well.

Punti negativi: The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight.

Punti negativi: The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok.

Punti positivi: Nothing

Punti negativi: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Punti positivi: Fácil abordaje

Punti positivi: flight left close enough to onetime to arrive onetime, flight was smooth

Punti negativi: Not be 1.5 hours late

Punti positivi: The crew were very friendly and helpful.

Punti negativi: Flight was three hours late to depart with very little communication made to passengers.

Punti positivi: Fácil abordaje

Punti negativi: Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes.

Punti positivi: Seats at the front are comfortable with space for the legs.

Punti negativi: One drink within almost 4 hours flight is not enough.

Punti positivi: Very speedily boarding, crew dealt with a passenger with a large bag well.

Punti negativi: Chair didn’t lean back, unclear that water wasn’t free

Punti positivi: I am still in one piece after flying.

Punti negativi: The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.).

Punti positivi: Nothing

Punti negativi: Timing Food Service Entertainment

Punti positivi: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Punti negativi: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Punti positivi: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Punti negativi: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Punti positivi: Seat was comfortable, food was surprisingly good.

Punti negativi: Nothing

Punti positivi: Great crew

Punti positivi: There was a 2hr delay and communication from the pilot was misleading at often times

Punti positivi: The crew were very friendly and helpful.

Punti negativi: Flight was three hours late to depart with very little communication made to passengers.

Punti positivi: No food or entertainment available on board so I simply gave a neutral three stars (this was not expected with a budget airlines). Quick and easy boarding.

Punti negativi: I sprinted to my gate because I was panicked I would not be allowed to board, because the gates “closed” 30 minutes before my flight. I arrived 5 minutes prior to this and they hadn’t even begun boarding.

Punti negativi: No delays

Punti positivi: Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice

Punti negativi: The seat in the back was very uncomfortable to sleep other than that amazing

Punti positivi: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Punti negativi: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Punti positivi: The crew on-board was nicer this time

Punti negativi: Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing.

Punti positivi: Food and crew were good

Punti negativi: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Punti negativi: Great flight, everything went perfect.

Punti negativi: Very small plane, minimal leg room. Overhead bins very small. However, great and helpful crew.

Punti positivi: Fast boarding

Punti negativi: Nothing

Punti positivi: The crew were very friendly and helpful.

Punti negativi: Flight was three hours late to depart with very little communication made to passengers.

Punti positivi: Seats were comfortable.

Punti negativi: Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard.

Punti positivi: No food or entertainment available on board so I simply gave a neutral three stars (this was not expected with a budget airlines). Quick and easy boarding.

Punti negativi: I sprinted to my gate because I was panicked I would not be allowed to board, because the gates “closed” 30 minutes before my flight. I arrived 5 minutes prior to this and they hadn’t even begun boarding.

Punti negativi: Announcements at gate..only one long line..didn't know what was boarding..

Punti negativi: Great flight, everything went perfect.

Punti positivi: The price, the crew

Punti negativi: The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline.

Punti positivi: Nothing

Punti negativi: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Punti positivi: flight left close enough to onetime to arrive onetime, flight was smooth

Punti positivi: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Punti negativi: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Punti negativi: Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic.

Punti positivi: Easy travel

Punti negativi: Boarding personnel could be much more helpful

Punti positivi: The crew were very friendly and helpful.

Punti negativi: Flight was three hours late to depart with very little communication made to passengers.

Punti positivi: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Punti negativi: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Punti positivi: Crew was very informative and honest about all the extra fees there are with easy jet.

Punti negativi: During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded.

Punti negativi: Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic.

Punti positivi: Fácil abordaje

Punti positivi: There was a 2hr delay and communication from the pilot was misleading at often times

Punti negativi: The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok.

Punti positivi: We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind.

Punti negativi: Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun.

Punti positivi: Yes and yes

Punti negativi: For what it is that you offer I am not sure what more I should expect. All staff were courteous and friendly. Great job.

Punti positivi: Easy travel

Punti negativi: Boarding personnel could be much more helpful

Punti positivi: Space in plane

Punti negativi: Departure on time as had connecting flight

Punti positivi: Boarded on time and left early.

Punti negativi: People were loud but this did not relate to easyJet at all- it was simply other passengers

Punti negativi: Our seats smelled like feces. We were forced to gate check our bags even though we each had just one small carry on.

Punti positivi: The cabin crew was very good. The check in process was tough but the representative was nice.

Punti negativi: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Punti positivi: Crew was great.

Punti negativi: Delay of almost 24 hours.

Punti positivi: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Punti negativi: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Punti positivi: Departed and arrived on time

Punti negativi: Stop the sardine can treatment of passangers

Punti positivi: I was i business class and the crew were very good

Punti negativi: nothing as it was not a long flight, only 3 hours

Punti positivi: Nothing

Punti negativi: They scam you on luggage. We purchased hold luggage prior, were told not to check it in, then forced to pay for it at the gate which was 60 euros per bag. Not sure if we’ll get a refund. But it was a really bad experience. One employee was kind, the others treated us very poorly.

Punti positivi: Space in plane

Punti negativi: Departure on time as had connecting flight

Punti positivi: Nothing much every other plane is more comfortable.

Punti negativi: We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152.

Punti positivi: Seats were comfortable.

Punti negativi: Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard.

Punti positivi: There was a 2hr delay and communication from the pilot was misleading at often times

Punti negativi: The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!

Punti positivi: clean, efficient

Punti negativi: Handeling of boarding passengers