Trova voli low cost per Islanda

Punti positivi: there was not enough space between sitting rows

Punti negativi: There is no space for legs. The food quality is poor. No entertainment at all

Punti positivi: Flight crew was great. Enough leg room

Punti negativi: Seats that recline

Punti positivi: Crew were amazing arrived early

Punti negativi: In flight entertainment

Punti positivi: Crew was very friendly and helpful. Entertainment had plenty of choices.

Punti negativi: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Punti negativi: connection information very poor

Punti negativi: no peanuts?

Punti negativi: No wifi

Punti negativi: The food

Punti positivi: Flight duration

Punti negativi: Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight.

Punti positivi: personale cordiale, posti piccoli e non molto comodi.

Punti positivi: It's the cheapest you can get

Punti negativi: They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience.

Punti negativi: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Punti positivi: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Punti negativi: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Punti positivi: Very helpful crew. Quick boarding process.

Punti negativi: Not much leg room, or space in seats.

Punti positivi: They were very nice! Always a smile, even after 10 hours with us!

Punti negativi: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Punti negativi: Don’t charge everyone on the flight €60 without warning.

Punti positivi: The size of hand luggage

Punti negativi: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Punti positivi: It was very quick and arrived ahead of time.

Punti positivi: Fast and esay

Punti negativi: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!

Punti positivi: The crew with neither rude nor particularly welcoming.

Punti negativi: When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.

Punti positivi: The crew seemed very nice.

Punti negativi: The flight could have been on time.

Punti positivi: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Punti negativi: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Punti positivi: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Punti negativi: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Punti negativi: Seats

Punti positivi: It was very quick and arrived ahead of time.

Punti negativi: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Punti negativi: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Punti positivi: Calm, friendly and professional crew, good food and spotlessly clean aircraft.

Punti negativi: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.

Punti negativi: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Punti positivi: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Punti negativi: If you could keep your handbag with you as well as hand luggage .

Punti positivi: Nothing No leg room was charged 60 eu for bent 2 kg over on baggage. Was told then I’d have to pay another 60 eu for my under-seat bag even though I had no such issue on my flight to Barcelona The seats are miserably small and don’t even recline. Worst airline I have ever flown Staff was rude

Punti negativi: Everything!

Punti positivi: the length of the flight and check in was fast with the machine

Punti negativi: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar

Punti negativi: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Punti positivi: Crew was good, especially from Beijing to Copenhagen

Punti positivi: Swedish lady good, Spanish lady not as much.

Punti negativi: Spanish lady.

Punti negativi: No wifi

Punti negativi: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Punti positivi: Price. Efficiency

Punti negativi: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Punti positivi: the length of the flight and check in was fast with the machine

Punti negativi: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar

Punti negativi: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!

Punti positivi: Staff ok

Punti negativi: I HOUR DELAY

Punti negativi: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Punti negativi: frankfurt airport security is a nightmare

Punti positivi: See previous note about lost bag.

Punti negativi: See previous note about lost bag.

Punti positivi: Ontime and efficient boarding with polite crew.

Punti negativi: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Punti negativi: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Punti positivi: Crew were amazing arrived early

Punti negativi: In flight entertainment

Punti positivi: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Punti negativi: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Punti positivi: The seat was comfortable.

Punti negativi: We were delayed for nearly an hour.

Punti negativi: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Punti positivi: I liked the service and the food

Punti negativi: The lack of movie choices

Punti positivi: The plane is clean and comfortable. The boarding was easy.

Punti negativi: The staff on all SAS flights seem a little lazy.

Punti negativi: connection information very poor

Punti negativi: Baggage reclaim very slow

Punti negativi: We were stuck in the runway for an hour before taking off. I was late for my connection.

Punti positivi: The staff handled everything really well. Continuously being updated to the delay reasons.

Punti negativi: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Punti positivi: Crew were professional and helpful

Punti negativi: Terrible delay boarding

Punti positivi: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Punti positivi: Flight was fine....

Punti negativi: ....but departure wa delayed over an hour

Punti positivi: food good

Punti negativi: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Punti positivi: The plane is clean and comfortable. The boarding was easy.

Punti negativi: The staff on all SAS flights seem a little lazy.

Punti negativi: Seats

Punti positivi: Crew were great, bubbly staff even though they were tired, *not obvious*

Punti negativi: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Punti negativi: The attitude of ground staff

Punti positivi: Evriting

Punti negativi: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Punti positivi: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.

Punti positivi: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Punti negativi: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Punti positivi: No

Punti negativi: Everything

Punti positivi: The plane is clean and comfortable. The boarding was easy.

Punti negativi: The staff on all SAS flights seem a little lazy.

Punti negativi: No wifi

Punti positivi: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Punti negativi: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Punti positivi: nothing to like about this flight

Punti negativi: just try to be on time, for once.

Punti positivi: Staff ok

Punti negativi: I HOUR DELAY

Punti positivi: Great crew and comfortable seat

Punti positivi: Nothing

Punti negativi: Everything