Trova voli economici per l'Islanda

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Free entertainment, excellent food"
Punti negativi: "Cabin was too warm; unable to adjust air at seats"

Punti positivi: "Crew excellent...seats small and not too comfortable for business class."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Late, missed connection"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti positivi: "Crew was nice. I will go again with Lufthansa."

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Lufrhansa is a fantastic airline"
Punti negativi: "The seat pitch and width were too small."

Punti positivi: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Punti negativi: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "on time no hassle"
Punti negativi: "nothing in particular"

Punti negativi: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Punti positivi: "Nothing"
Punti negativi: "Everything, lost luggage and missed flights because of flights not making their time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti negativi: "Troppo freddo"

Punti positivi: "The aircraft was great. A bit wobbly on take off and landing, but overall spacious and comfortable seating. The seats had many position options which was amazing. Meal service tableware was clean and pleasant to use. Food was also great. Also a very wide selection of entertainment options! Also, good flying from the pilot’s crew. Flight was on time."
Punti negativi: "The servicing crew in the business cabin was inexperienced and unrefined. The flight attendants seemed to just want to “get it over with” with questions like “are you done?” The attendants wanted to take our drink order as soon as we got in without giving us a chance to settle into our seats and kept hovering over us until I had to ask her to give us a couple of minutes. The airline did not stock enough snack and ran out mid flight. We had to wait for the next meal service which was not fun. I ended up getting a sweet drink just to get by. Internet, which was paid, was so slow that I got tired of watching it trying to load the pages and gave up. Eventually, the connection completely stalled even though I still had over an hour remaining of the 4 hour package. I used maybe an hour of the total purchase. Total waste because I couldn’t get any work done. Overall, I did not think this was an experience worth a business class ticket."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Punti negativi: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti positivi: "The crew was great. There was a nice amount of personal space. The movie and music selection was quite good. The food was decent for flight food."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Punti negativi: "Our flights were delayed both on the way there and back"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,"

Punti negativi: "Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent."

Punti positivi: "The crew was very nice , and very comfortable seats ."
Punti negativi: "Everything was great"

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "Food was the best airline food!"

Punti negativi: "."

Punti positivi: "Nice interiors, relatively new airplanes, and very professional staff"
Punti negativi: "Limited food ans beverage selection, and alcohol is served with an additional cost"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "tutto"

Punti negativi: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."

Punti positivi: "I liked the bottle of water in my seat. Thanks!"

Punti positivi: "Fair leg space, kind stewards."
Punti negativi: "It would be nice if they could offer some snacks or something to drink. Seems to be higher quality than low costs, so they could afford to offer that."

Punti positivi: "On time, clean aircraft not too full!"
Punti negativi: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Punti positivi: "i ended up missing the flight, due to car accident which involved injuries."

Punti positivi: "Great flight. Wonderful staff. No turbulence!"

Punti positivi: "Easy boarding"
Punti negativi: "Seat width"

Punti positivi: "Flight attendants were very nice. Seemed to have a nice amount of leg room."
Punti negativi: "I didn't like that they tried to sell stuff on the plane."

Punti positivi: "Efficient and friendly staff. Coach seats did recline on that Airbus model, which was nice."
Punti negativi: "Had to pay for wifi in coach for internet access. It was dropping routinely, dial-up slow, and very frustrating. The food was on par with other airlines, minus the vegetable turnover. That was a bit odd. What was shocking to me, is that no alcohol of any kind was complimentary in coach."

Punti positivi: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Punti negativi: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."

Punti positivi: "Cheap, more than basic, and comfortable. No major complains."
Punti negativi: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Punti negativi: "There was no food so can't give food any stars"

Punti positivi: "Very helpful crew. Goes out of the way to be helpful certainly in the transatlantic part of the flights. Entertainment is excellent."
Punti negativi: "Food taste is terrible. They did accommodate us in getting vegetarian diet. However, online means to do this was impossible. Choices were not provided when we tried to do seat selection. In fact the web site gave wrong information that there are no meals offered even for the selection of the transatlantic flights. Toll free number calls were put on hold over an hour without success. Eventually chat worked. In the flight segment within Europe they do not even offer water for free. Charging 3 Euros for a small can of water/soda is a rip off."

Punti positivi: "Relatively new aircraft. Estonian pilots."
Punti negativi: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."

Punti positivi: "Nothing"
Punti negativi: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Punti positivi: "Boarding should be done like this on all airlines"

Punti positivi: "The movie selection"
Punti negativi: "To be boarded and wait for more than 45 minutes inside the plane for a second pilot."

Punti negativi: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti negativi: "Missed connection was re-routed by United directly to FRA"

Punti positivi: "Good flight attendants and a plus for the early arrival."
Punti negativi: "The lack of lounge access at the airport in Rome (Fiumicino). Not receiving any food/snacks on a three hour flight is quite poor."

Punti negativi: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Punti positivi: "Up and down. Crew was great!"

Punti positivi: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Punti negativi: "Nothing"

Punti positivi: "Flight was on-time, fast, efficient boarding, on-time arrival."
Punti negativi: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Punti positivi: "Ground crew was very helpful and flight was comfortable."

Punti positivi: "No problems, great crew, easy check in and on time!"

Punti positivi: "The flight attendants were good at checking on the needs of the passengers"

Punti negativi: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Punti negativi: "I asked for a second glass of water and the flight attendant told me I had to buy a bottle. Also, the flight departed one hour late."

Punti positivi: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Punti negativi: "wifi - never worked"

Punti positivi: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"

Punti positivi: "Flight was short."

Punti positivi: "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Punti negativi: "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."

Punti positivi: "The plane was new, great seats and staff"
Punti negativi: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"

Punti positivi: "There was sufficient entertainment and food"
Punti negativi: "Shamelessly disorganized at all departures, the staff was rude, very rude on land and in flight. I will not fly SAS again. I rather pay more."

Punti negativi: "The food options need improvements. The portion and items are not tasty or plentiful."

Punti negativi: "That I didn't make it to Chicago the day I planned. My first leg had computer issues in Rome which pushed the flight back 4 hours which then made me miss my connecting flight. Had to stay a night in Copenhagen and fly out at 1540 the next day."

Punti positivi: "Efficiency, confidence, promptness"

Punti positivi: "Your entertainment and SAS TV as well as landscape camera were great. Your pilots did a great job with getting us home extra fast inspire of boarding delay. I liked the crew a little more on tbd way to Sweden than on the way to Chicaho"
Punti negativi: "Boarding was a little strange. Not sure why the gate stayed closed up until boarding time so passengers had to stand in line until actual boarding instead of being able to sit and relax. Also not sure why we weren't permitted to check in online like previous."

Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"

Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"

Punti negativi: "Too long standing around for boarding as the plane was delayed and needed cleaning"

Punti positivi: "Quando mi hanno fatto scendere"
Punti negativi: "SEMPRE RITARDO 2 ore e 40 min su un volo di 1 ora e 20 mi sembra esagerato!!!"

Punti positivi: "Board on time or at least updates why we are waiting."
Punti negativi: "Communication"

Punti negativi: "Departure time"

Punti negativi: "5 hour of delay!!!! For the second time in the same flight"

Punti positivi: "The crew on the plane handled the difficulties of a passenger well."
Punti negativi: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."

Punti positivi: "Fast boarding"
Punti negativi: "Nothing"

Punti negativi: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."

Punti positivi: "Personale molto cortese, comfort più che accettabile (considerando che sono alto 190)."
Punti negativi: "Nella tariffa standard se permettessero almeno uno zainetto , oltre al bagaglio a mano, sarebbe perfetto il servizio"

Punti positivi: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Punti negativi: "seat too tight even for person not big"

Punti positivi: "Personale ok"
Punti negativi: "Non ho apprezzato il fatto che sul bus a Malpensa non ci fosse un divisorio per I Priority boarding. C’era un pullman unico. Quando sono salito su aereo le cappelliere erano gia piene e ho dovuto mettere il mio bagaglio a mano piuttosto in fondo rispetto al mio posto (1C)."

Punti negativi: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."

Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."

Punti negativi: "Too many delays with a lot of miss information"

Punti negativi: "Certezza e puntualità"

Punti negativi: "malpenza boarding area really stressful!"

Punti positivi: "EasyJet no frills flight as usual."
Punti negativi: "Flight was delayed by 20mins takeoff to landing"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Flight delayed by 73 minutes for take-off"

Punti negativi: "Imbarco e sbarco sotto la pioggia. Ritardo in partenza e all'arrivo."

Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."

Punti positivi: "Si"
Punti negativi: "Era un po' in ritardo"

Punti positivi: "Puntualità"
Punti negativi: "Cena a bordo"

Punti positivi: "Imbarco veloce ed arrivo in anticipo"

Punti positivi: "Precisione, ordine, comodità."
Punti negativi: "Molto tempo in piedi nel corridoio dopo il gate ad aspettare. Potevamo restare seduti comodamente ma per il resto viaggio buono."

Punti positivi: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Punti negativi: "Seat a bit cramped and it was a bit hot on-flight"

Punti positivi: "Straight forward flight"
Punti negativi: "Economy flights are not known for the space"

Punti negativi: "Volo in ritardo"

Punti positivi: "The cabin crew were friendly and it was a comfortable flight"
Punti negativi: "The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough"

Punti negativi: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."

Punti negativi: "5 ore di ritardo"

Punti positivi: "Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great."
Punti negativi: "Delayed flight"

Punti positivi: "Tutto organizzato bene."

Punti negativi: "Ritardo di un ora"

Punti positivi: "Niente"
Punti negativi: "Ho dovuto imbarcare il bagaglio e penso non ci sia cosa più sgradevole se fai scali!!! Orrendo che esistano ancora questi limiti!!!"

Punti positivi: "Partenza in pesante ritardo"

Punti positivi: "Very friendly and efficient cabin crew"
Punti negativi: "Little leg room - but you get what you pay for and the tickets were really good value"

Punti negativi: "The employees are very rude and boarding takes forever."

Punti negativi: "posti troppo strtti"

Punti negativi: "Siamo partiti con 40 minuti di ritardo"

Punti positivi: "Prezzo, puntualità, orari"

Punti negativi: "Website doesn't work properly, 6 hr. wait for online chat, phone help that got things wrong, herded like cattle into ever smaller, airless waiting areas, left 30 min. late and arrived an hr. late on a 2 hr. flight."

Punti negativi: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."

Punti negativi: "Volo in ritardo di due ore, obbligo di imbarcare i bagagli a mano anche se uno, personale scortese"

Punti positivi: "La cabin crew è stata molto disponibile e competente."
Punti negativi: "Sapendo di avere un motore in necessità di riparazioni ci hanno fatto imbarcare comunque. Siamo rimasti per un’ora seduti in aereo quando saremo potuti restare ai gate con la possibilità di muoverci andare in bagno e utilizzare tutte le facilities dell’aeroporto."

Punti positivi: "I did not like, I must pay 60 euros, that is no fear! Por mi maleta de mano."
Punti negativi: "Ni un solo vaso de agua nos dieron, eso es una grosería"

Punti negativi: "They didn’t be organized"

Punti positivi: "Sicuramente tra le compagnie low cost è la migliore, personale molto rapido agli imbarchi. Piloti veramente eccezionali, fasi di atterraggio e decollo perfette!"
Punti negativi: "Poco spazio tra un sedile e l’altro, le gambe toccano quello davanti."

Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"

Punti positivi: "Professional and safe"
Punti negativi: "Better boarding (lines too long)"

Punti positivi: "On time"
Punti negativi: "We got sanatizer when boarding which was so small like a stamp, useless"

Punti positivi: "The food options were amazing and the wine was very nice!"

Punti positivi: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Punti negativi: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."

Punti negativi: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Punti positivi: "The crew was very professional and I cannot complain about that."
Punti negativi: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Punti positivi: "personale cordiale, posti piccoli e non molto comodi."

Punti positivi: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Punti negativi: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Punti positivi: "The cheap fares"
Punti negativi: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Punti positivi: "Crew"
Punti negativi: "Weirds sounds near first rows -- like compressor working or something"

Punti negativi: "Flight was late abolutnie 1 hour"

Punti positivi: "Friendly crew"
Punti negativi: "Long check-in lines Seats uncomfortable"

Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"

Punti negativi: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."

Punti positivi: "Le hostess"

Punti negativi: "LA PUNTUALITA'"

Punti negativi: "puntualità"

Punti negativi: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Punti negativi: "Seats are terrible."

Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"

Punti positivi: "The crew was very friendly and helpful."
Punti negativi: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Punti negativi: "Hi"

Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"

Punti positivi: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Punti negativi: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Punti positivi: "Everything went to plan and we were very happy"

Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."

Punti negativi: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."

Punti positivi: "We got to our destination."
Punti negativi: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"

Punti negativi: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Punti negativi: "2 hrs late and we missed all our following connections as a result."

Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"

Punti positivi: "Good legroom and comfortable seats"

Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"

Punti negativi: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Punti positivi: "Nice crew"
Punti negativi: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."

Punti positivi: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."

Punti positivi: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Punti negativi: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Punti negativi: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Punti positivi: "Standard service , even was late come almost in time"
Punti negativi: "Was a bit late"

Punti positivi: "Flight was on schedule"
Punti negativi: "No free drinking water"

Punti positivi: "Absolutely nothing"
Punti negativi: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Punti negativi: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Punti positivi: "was on time"

Punti positivi: "Nothing"
Punti negativi: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."

Punti positivi: "I liked that I got to my destination in one piece."
Punti negativi: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."

Punti positivi: "Personnel that speaks good English"

Punti negativi: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"