Trova voli economici per la Bulgaria

Trova voli economici per la Bulgaria

Cerca centinaia di siti di viaggio contemporaneamente per offerte su voli per la Bulgaria. Combina il tuo volo con un hotel e risparmia!

Andata e ritorno
Economy
Boston (BOS)
Bulgaria
mar 30/11
mar 7/12
Qualsiasi mese
Confronta con KAYAK |
Includi gli hotel

Ultime offerte sui voli per Bulgaria

Sofia
Diretto da 31 €
Diretto da 77 €
Varna
Diretto da 100 €
2+ scali da 167 €
Burgas
1 scalo da 84 €
1 scalo da 79 €

Informazioni utili: Voli Bulgaria

Bassa stagione

febbraio

Alta stagione

dicembre

Prezzo medio andata-ritorno

163 €

Buona offerta andata-ritorno

19 €

Buona offerta solo-andata

16 €
Il periodo ideale per evitare le folle con un calo medio dei prezzi del 7%.
Il periodo più gettonato per volare con un aumento medio dei prezzi del 20%.
(media delle ultime 2 settimane)
o meno
o meno

I migliori consigli per trovare voli economici per la Bulgaria

  • Cerchi voli economici per la Bulgaria? Considera che il 25% dei nostri utenti ha trovato dei voli per la Bulgaria a prezzi uguali o inferiori a quelli che seguono: Da Bergamo 34 € sola andata - 78 € andata e ritorno, da Bari 1.265 € sola andata - 162 € andata e ritorno, da Bologna 50 € sola andata - 183 € andata e ritorno
  • Prenota almeno 1 settimana prima della partenza per trovare prezzi più bassi della media.
  • L'alta stagione corrisponde a agosto, settembre e ottobre. Il mese più economico per volare per la Bulgaria è febbraio.
  • Inserisci le date e l'aeroporto di partenza preferiti nel campo di ricerca qui sopra per accedere alle ultime offerte sui voli per Bulgaria.

Domande frequenti - prenotazione di voli per Bulgaria

Quali compagnie aeree hanno una politica di cancellazione flessibile per i voli per la Bulgaria a causa del COVID-19?

Quanto dura il volo per la Bulgaria?

Qual è il volo più economico per la Bulgaria?

Quali compagnie aeree volano per la Bulgaria?

Quali sono le destinazioni più gettonate in la Bulgaria?

In che modo lo strumento Previsione prezzi volo di KAYAK mi aiuta a scegliere il momento giusto per acquistare?

Le 5 principali compagnie aeree con voli per la Bulgaria

Valutazioni in base alle recensioni dei clienti KAYAK

8,0
SWISS
Valutazione complessiva sulla base di 9.086 recensioni
8,2
Imbarco
7,9
Comodità
8,6
Personale
7,7
Divertimento
7,9
Cibo
Recensioni compagnia aerea

Punti positivi: "Staff, not fully booked, lots of food and snacks"
Punti negativi: "Rushing from one terminal to another because the flights were too close together for my itinerary"

Punti positivi: "Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight."
Punti negativi: "Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming."

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Muy confortable, la amabilidad de los tripulantes"
Punti negativi: "Nothing"

Punti negativi: "On time"

Punti negativi: "Delayed flight and delayed layover"

Punti positivi: "Crew was amazing"

Punti positivi: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Punti negativi: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Punti positivi: "Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past)."
Punti negativi: "The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The crew was very friendly. Family line was nice when travelled with the little ones."
Punti negativi: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."

Punti positivi: "Swiss Airlines Saff was very friendly and helpful"
Punti negativi: "0"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Punti negativi: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."

Punti positivi: "Boarding was smooth"
Punti negativi: "The aircraft was horrible No space at all even after paying for a better seat"

Punti negativi: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Punti negativi: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Punti positivi: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Punti positivi: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"

Punti positivi: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Punti negativi: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Generally Swiss air was good"
Punti negativi: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Punti positivi: "Service was great and the flight very smooth. Great flight!"

Punti negativi: "The way the movies, needed extra parts. No touch screen"

Punti positivi: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Punti negativi: "Nothing it was all great! Even music was playing while we waited on the plane."

Punti positivi: "Short flight and they handed out chocolate"
Punti negativi: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Punti negativi: "All of it"

Punti positivi: "Great flight. Lots of good food."

Punti positivi: "Swiss Air the best!!!!"

Punti positivi: "Stewards were friendly; snacks were good"
Punti negativi: "Nothing"

Punti positivi: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Punti negativi: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"

Punti positivi: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."

Punti positivi: "Nice crew, nice plane"
Punti negativi: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Punti positivi: "Nothing."
Punti negativi: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Punti positivi: "Very friendly crew, good legroom in economy, excellent meals."
Punti negativi: "None"

Punti negativi: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Punti positivi: "Chocolate was good, a bigger piece, or 2 of them would be better"

Punti negativi: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Punti positivi: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."

Punti positivi: "Very comfortable and attendants were very attentive."
Punti negativi: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Punti negativi: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Punti negativi: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Punti positivi: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Punti negativi: "Only that WiFi is too expensive!!"

Punti negativi: "The security check point was frustrating. I was detained for :20 regarding my sealed duty free purchase.... Will not shop duty free again on a two-leg itinerary."

Punti negativi: "Minimalist breakfast."

Punti positivi: "Easy. Pleasant staff. I felt safe and happy."

"There could be some more leg space in the economy class."

"There was no special meal on board even though I spent hours on hold to request one!"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Boarding"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Nothing"
Punti negativi: "Poor customer service, was booked off twice without being informed."

Punti negativi: "Nothing"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Friendly crew"
Punti negativi: "The proximity of the arriving and departing gates"

Punti positivi: "Overall"
Punti negativi: "Nothing to add?"

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "-"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Efficiency"
Punti negativi: "Na"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "Seats felt like Adirondack chairs..hard and no lower back support."

Punti positivi: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Punti negativi: "The bus to get to the plane was very cramped."

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "It’s always a pleasure, easy and organized to fly with you. I have been using Lufthansa for the last 3 years, every time I must fly because of the quality of service and of its crew."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crew amazing"
Punti negativi: "No entertainment."

Punti negativi: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."

Punti negativi: "Very bad food"

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti negativi: "Troppo freddo"

Punti positivi: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Punti negativi: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti negativi: "Having to go through passport control and security a second time took too much time for the connection between flights."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "Nice service easy flight"
Punti negativi: "Hot, ridiculously warm on the plane"

Punti negativi: "To arrive on time"

Punti negativi: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Punti positivi: "The crew"
Punti negativi: "Boarding"

Punti positivi: "On time & clean"
Punti negativi: "Can’t really say"

Punti positivi: "Amazing leg room, free snack and drink, free wi-fi."

Punti positivi: "Organisation"
Punti negativi: "Short flight but not quite comfortable seats."

Punti positivi: "Puntualità"

Punti positivi: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Punti positivi: "Amazing"
Punti negativi: "Nothing"

Punti positivi: "Clean aircraft, polite crew."
Punti negativi: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti negativi: "Free wifi"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Punti positivi: "Generally very pleasant flight"
Punti negativi: "No complaints"

Punti positivi: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Punti negativi: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Punti positivi: "There werecseats available at gate area to wabit for plane."
Punti negativi: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Punti positivi: "new plane, half empty, good and friendly service"

Punti negativi: "Checked baggage very expensive."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Arriving alive. Attentive service was a nice bonus."
Punti negativi: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Punti positivi: "Very friendly staff"
Punti negativi: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Punti positivi: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti negativi: "Not having an opportunity to serve water because it was time to prepare for landing"

Punti positivi: "The crew was very attentive, generous and courteous."

Punti positivi: "Speaking of friendly sky. Great!"

Punti positivi: "Great experience, friendly crew!"

Punti positivi: "I will never travel with Austrian airlines again"
Punti negativi: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Punti positivi: "Free drinks."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Drinks were included"
Punti negativi: "No entertainment available not even to pay for. Wifi is overpriced"

Punti negativi: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Punti positivi: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."

Punti positivi: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Punti negativi: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Punti positivi: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Punti positivi: "food was fine"
Punti negativi: "to small seats"

Punti positivi: "The female attendants were nice."
Punti negativi: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Punti positivi: "The food was excellent and the business class layout was perfect."
Punti negativi: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Punti negativi: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Punti positivi: "Flight and the crew!"
Punti negativi: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Punti positivi: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Punti positivi: "Food was great, enjoyed watching videos, staff very profession and friendly."
Punti negativi: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "Crew was nice and pleasant"
Punti negativi: "Flight very late"

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "Great crew, comfortable seating with enough leg room."
Punti negativi: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Punti positivi: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Punti negativi: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Punti negativi: "Troppo ritardo"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing!"
Punti negativi: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti negativi: "Flight cancelled"

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti negativi: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Punti positivi: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Punti negativi: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Punti positivi: "Employees were very friendly"
Punti negativi: "The seats were very small"

Punti positivi: "Very friendly and helpful crew."

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "Friendly crew."
Punti negativi: "So many people on a 747!!"

Punti positivi: "Easy to board and easy flight."

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Sandwich was incredibly tasty (although not much filling)"
Punti negativi: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti positivi: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Punti negativi: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Punti positivi: "Very friendly service!"

Punti positivi: "Comfortable seats. Warm plane with happy staff."
Punti negativi: "Maybe a second sandwich option for food, not everyone likes cheese."

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti positivi: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Punti negativi: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Punti negativi: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Punti positivi: "No chargers or tv on planes"
Punti negativi: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Punti negativi: "The bags where damaged from the staff"

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Punti negativi: "What is there not to like about KLM? I cannot find anything."

Punti positivi: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Punti negativi: "No complaints at all."

Punti positivi: "Speed, crew, and reliability."
Punti negativi: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Punti positivi: "The cabin crew were fantastic and funny"
Punti negativi: "Tiny seats"

Punti positivi: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Punti negativi: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Punti positivi: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Punti negativi: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Punti negativi: "Staff seemed confused and would not let us seat at our assigned seats which we picked in order to accommodate our baby. Instead they put us in an even worse spot and decided to ignore the people that took out seats and left them be."

Punti positivi: "Small seats"
Punti negativi: "Flight overcrowded"

Punti negativi: "Them actually refunding my flight when I couldn't legally travel due to COVID lockdowns."

Punti positivi: "Nothing"
Punti negativi: "To add food and to patk the plane at the linkway"

Punti positivi: "Everything. Food was amazing, crew was very courteous."
Punti negativi: "Nothing"

Punti positivi: "It was a direct flight to my destination"
Punti negativi: "Check-in took 1 hour and 30 mins. Single Check in desk for economy and business, long line. Flight went late by 50 mins on departure"

Punti negativi: "Too little leg room"

Punti positivi: "fast trip, clean plane"
Punti negativi: "Was a bit different to get on a bus to take you to the actual plane"

Punti negativi: "..."

Punti negativi: "6 hours delay !!!!"

Punti negativi: "Flight was two hour delayed and I missed my connection"

Punti positivi: "The chocolate was great!"
Punti negativi: "This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min"

Punti positivi: "Not much."
Punti negativi: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."

Punti negativi: "The plane smelt"

Punti negativi: "I get my luggage two days later."

Punti negativi: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."

Punti positivi: "Crew very friendly & helpful"

Punti negativi: "My bag did not arrive. Was not transferred from Amsterdam."

Punti positivi: "Quick flight, arrived just on time"
Punti negativi: "Very small space between the rows"

Punti positivi: "Nothing"

Punti negativi: "My luggage was lost."

Punti negativi: "Missed the flight and company didnt returned the money according to insurance."

Punti positivi: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Punti negativi: "Uncomfortable weared off seats and no entertainment system."

Punti negativi: "I dident get my luggage"

Punti negativi: "Flight delayed with 40 minutes Very small seats"

Punti negativi: "Poor food no entertainment"

Punti positivi: "Inexpensive"
Punti negativi: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."

Punti negativi: "Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport."

Punti positivi: "Once on board we flu fast"
Punti negativi: "The flight was delayed by over 2 hours and no information was given at all."

Punti negativi: "Flight was delayed two and half hours and then stupid excusing."

Punti positivi: "Horrible. Don't book with this ariline."
Punti negativi: "Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!"

Punti negativi: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"

Punti positivi: "It was an excellent flight experience."
Punti negativi: "Improve the sandwich?"

Punti positivi: "The flight got me to my destination safely and on time"
Punti negativi: "Security and lack of snacks/drinks on the flight"

Punti positivi: "Got me to my destination safely and on time"

Punti negativi: "No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air."

Punti positivi: "Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again."
Punti negativi: "The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone."

Punti positivi: "They were on time, free drink and foot no chargebo"
Punti negativi: "No movie screen"

Punti positivi: "The crew was very nice."
Punti negativi: "The check in started late, the gate was changed, the flight was late by more than an hour."

Punti negativi: "Overall cleanliness of the cabin was very poor."

Punti positivi: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."

Punti negativi: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."

Punti positivi: "- on time (even earlier) - fast and convenient boarding - nice and friendly staff"

Punti positivi: "On time departure and arrival. Friendly service."

Punti positivi: "Check in was very fast and easy, crew was very nice and helpful"

Punti positivi: "They serve you a dandwich and water."
Punti negativi: "The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!"

Punti positivi: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Punti negativi: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."

Punti positivi: "Very pleasant overall"

Punti positivi: "It's a very small distance flight but the crew was very nice"
Punti negativi: "Don't have much choice in drink or food"

Punti positivi: "Service"

Altre info su SWISS
Informazioni COVID-19

Misure di sicurezza per le compagnie aeree con voli per la Bulgaria

Le compagnie aeree con voli per la Bulgaria hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.

Sanificazione potenziata

Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per la Bulgaria

Mascherine obbligatorie

Mascherine obbligatorie a bordo, mascherine fornite sui voli che arrivano per la Bulgaria

Organizzazione dei posti in base al distanziamento sociale

Posto centrale non disponibile per la prenotazione dei voli che arrivano per la Bulgaria

Test pre-volo

Test per anticorpi, test per sintomi per i voli che arrivano per la Bulgaria

Bulgaria: prenota biglietti economici

Offerte recenti sui voli andata e ritorno

20/1
gio
diretto
Ryanair
1h 45m
CTA - SOF
23/1
dom
diretto
Ryanair
1h 45m
SOF - CTA
10/12
ven
diretto
Ryanair
1h 55m
BGY - SOF
13/12
lun
diretto
Ryanair
2h 05m
SOF - BGY
10/12
ven
diretto
Ryanair
1h 20m
BRI - SOF
13/12
lun
diretto
Ryanair
1h 20m
SOF - BRI
17/12
ven
diretto
Diverse compagnie
1h 20m
BRI - SOF
19/12
dom
diretto
Diverse compagnie
1h 25m
SOF - BRI
13/1
gio
diretto
Ryanair
1h 45m
CTA - SOF
16/1
dom
diretto
Ryanair
1h 45m
SOF - CTA
11/12
sab
diretto
Ryanair
1h 50m
BLQ - SOF
12/12
dom
diretto
Ryanair
1h 50m
SOF - BLQ
10/12
ven
diretto
Ryanair
1h 20m
BRI - SOF
19/12
dom
diretto
Ryanair
1h 20m
SOF - BRI
10/12
ven
diretto
Diverse compagnie
1h 50m
BLQ - SOF
12/12
dom
diretto
Diverse compagnie
1h 50m
SOF - BLQ
29/12
mer
diretto
Ryanair
1h 20m
BRI - SOF
3/1
lun
diretto
Ryanair
1h 20m
SOF - BRI
20/1
gio
1 scalo
Ryanair
24h 25m
CTA - SOF
23/1
dom
diretto
Ryanair
1h 45m
SOF - CTA
10/12
ven
1 scalo
Ryanair
24h 15m
BLQ - SOF
12/12
dom
diretto
Ryanair
1h 50m
SOF - BLQ
18/12
sab
diretto
Ryanair
1h 20m
BRI - SOF
19/12
dom
diretto
Ryanair
1h 20m
SOF - BRI
3/3
gio
diretto
Wizz Air
2h 00m
BGY - SOF
6/3
dom
diretto
Wizz Air
2h 10m
SOF - BGY
10/12
ven
diretto
Wizz Air
1h 55m
FCO - SOF
13/12
lun
diretto
Wizz Air
2h 05m
SOF - FCO
11/12
sab
diretto
Wizz Air
2h 00m
BGY - SOF
14/12
mar
diretto
Wizz Air
2h 10m
SOF - BGY
10/12
ven
diretto
Diverse compagnie
1h 20m
BRI - SOF
13/12
lun
1 scalo
Diverse compagnie
5h 40m
SOF - BRI
10/12
ven
diretto
Diverse compagnie
1h 35m
NAP - SOF
12/12
dom
diretto
Diverse compagnie
1h 45m
SOF - NAP
11/12
sab
diretto
Diverse compagnie
1h 35m
NAP - SOF
12/12
dom
diretto
Diverse compagnie
1h 45m
SOF - NAP
7/1
ven
diretto
Diverse compagnie
1h 20m
BRI - SOF
9/1
dom
diretto
Diverse compagnie
1h 20m
SOF - BRI
4/2
ven
diretto
Wizz Air
1h 55m
FCO - SOF
11/2
ven
diretto
Wizz Air
2h 05m
SOF - FCO
Mostra più risultati

Cerca per scali

Cerca per compagnia aerea

Offerte recenti sui voli di sola andata

9/12
gio
diretto
Ryanair
1h 50m
BLQ - SOF
10/12
ven
diretto
Ryanair
1h 35m
NAP - SOF
10/12
ven
diretto
Ryanair
1h 20m
BRI - SOF
13/12
lun
diretto
Ryanair
1h 20m
BRI - SOF
4/12
sab
diretto
Ryanair
1h 50m
BLQ - SOF
9/12
gio
diretto
Ryanair
1h 45m
CTA - SOF
11/12
sab
diretto
Ryanair
1h 35m
NAP - SOF
10/12
ven
diretto
Ryanair
1h 20m
BRI - SOF
29/12
mer
diretto
Ryanair
1h 20m
BRI - SOF
13/12
lun
diretto
Wizz Air
1h 55m
FCO - SOF
14/12
mar
diretto
Ryanair
1h 55m
BGY - SOF
13/12
lun
diretto
Ryanair
1h 50m
CIA - SOF
7/12
mar
diretto
Wizz Air
2h 00m
BGY - SOF
13/12
lun
diretto
Ryanair
1h 50m
CIA - SOF
11/12
sab
1 scalo
Diverse compagnie
6h 10m
BRI - SOF
14/12
mar
diretto
Wizz Air
1h 45m
CTA - SOF
10/12
ven
diretto
Wizz Air
1h 55m
FCO - SOF
13/12
lun
1 scalo
Diverse compagnie
11h 25m
CTA - SOF
13/12
lun
2 scali
Diverse compagnie
36h 30m
FCO - SOF
14/12
mar
1 scalo
Diverse compagnie
15h 55m
MXP - SOF
Mostra più risultati

Cerca per scali

Cerca per compagnia aerea

-
1
  • Andata e ritorno
  • Solo andata
  • Multitratta
  • Economy
  • Premium Economy
  • Business
  • Prima classe
  • Vari
Economy
  • Economy
  • Premium Economy
  • Business
  • Prima classe
Economy
  • Economy
  • Premium Economy
  • Business
  • Prima classe
Economy
  • Economy
  • Premium Economy
  • Business
  • Prima classe
Economy
  • Economy
  • Premium Economy
  • Business
  • Prima classe
Economy
  • Economy
  • Premium Economy
  • Business
  • Prima classe
Economy
  • Economy
  • Premium Economy
  • Business
  • Prima classe