Trova voli low cost per Turchia

Punti positivi: Crew was good, cheap price

Punti negativi: Rough landing, and very poor luggage service upon arrival

Punti negativi: Free food and alcoholic beverages

Punti positivi: On time

Punti negativi: Food abd more comfort flight

Punti negativi: Not charging for a small bottle of water would be nice.

Punti negativi: How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??

Punti positivi: The crew was good and smart

Punti negativi: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Punti positivi: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara

Punti negativi: Maybe, some entertainment???? But still a good flight even without it.

Punti negativi: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....

Punti positivi: Nothing

Punti negativi: As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Punti negativi: No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft.

Punti positivi: Not so comfortable and no any food or drink beverage for free of charge

Punti negativi: They should at clean and provide food and drink for free of charges

Punti positivi: The crew in the aircraft were good but the ground services were poor

Punti negativi: The ground staff should respect travelers. And they should look to customers satisfaction more

Punti negativi: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .

Punti positivi: The crew was fine.

Punti negativi: Pegasus should upgrade the payment method through cards. They should accept more types of bank cards.

Punti positivi: Good value/price ratio.

Punti positivi: We landed without crashing

Punti negativi: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Punti positivi: Customer service is awful I will never fly Pegasus again

Punti positivi: Seats were comfortable, crew courteous

Punti negativi: Good value for money

Punti positivi: We landed without crashing

Punti negativi: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Punti negativi: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Punti positivi: The flight was very uncomfortable and dirty

Punti positivi: Nothing

Punti negativi: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Punti negativi: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus

Punti positivi: Reasonable for the price paid

Punti negativi: It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today.

Punti negativi: Free food and alcoholic beverages

Punti negativi: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....

Punti positivi: Crew was good, cheap price

Punti negativi: Rough landing, and very poor luggage service upon arrival

Punti positivi: Great boarding , on time! Friendly helpful staff . Just really good experience

Punti negativi: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Punti positivi: The crews are friendly and smiling. Seat are comfortable

Punti negativi: If they allow the family with young children to board first will be excellent

Punti positivi: The price

Punti negativi: Screens or just at least free water or drink

Punti negativi: Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!

Punti positivi: Good legroom

Punti positivi: The price

Punti negativi: Screens or just at least free water or drink

Punti positivi: The crew is good But the seats not comfortable .. it's like minibus .. no range of movement ..

Punti negativi: Toilet .. seats .. windows.. air conditioning must be stronger ..

Punti positivi: Not so comfortable and no any food or drink beverage for free of charge

Punti negativi: They should at clean and provide food and drink for free of charges

Punti positivi: No different than other airlines as far as airplane goes. Crew was OK.

Punti negativi: Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it.

Punti negativi: 4 hours late - no communication Rude flight attendants

Punti positivi: Nothing

Punti negativi: The seats more comfortable.

Punti positivi: Inflight services

Punti negativi: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Punti positivi: The crew positive attitude

Punti negativi: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Punti negativi: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Punti positivi: The crew were friendly enough and willing to serve.

Punti negativi: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Punti positivi: Vegetarian option of the food. Constant hydration

Punti negativi: WiFi

Punti positivi: inflight staff are good but on the ground staff at airport need a great deal of improvement

Punti negativi: Delayed arrival at Bangalore by more than 1 hour.

Punti positivi: Wide choice of movies and entertainment

Punti negativi: Better menu options and in-flight service

Punti positivi: Nice crew great sitting

Punti negativi: Boarding has always been slow with this trip.... disorganized

Punti positivi: Seats were comfortable, crew courteous

Punti negativi: Good value for money

Punti positivi: Crew was good, cheap price

Punti negativi: Rough landing, and very poor luggage service upon arrival

Punti negativi: Not charging for a small bottle of water would be nice.

Punti negativi: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Punti positivi: Space, seats, movies.

Punti negativi: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Punti positivi: Trip was cancelled

Punti positivi: comfortable seats, quick flight

Punti negativi: in-seat entertainment and a full salami sandwich instead of half for snack

Punti positivi: Crew was very nice

Punti negativi: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Punti positivi: The crew was friendly and willing to serve.

Punti negativi: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Punti positivi: Was put in German Airport jail

Punti negativi: See above. United sold me a ticket they knew would get me sent back after being detained

Punti positivi: They were very nice! Always a smile, even after 10 hours with us!

Punti negativi: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Punti positivi: Crew was nice

Punti negativi: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Punti positivi: Nice crew

Punti negativi: More comfortable seats

Punti positivi: Trip was canceled

Punti negativi: Trip was canceled without costumer exchange or rebooked

Punti negativi: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Punti positivi: Nice crew great sitting

Punti negativi: Boarding has always been slow with this trip.... disorganized

Punti positivi: The crews are friendly and smiling. Seat are comfortable

Punti negativi: If they allow the family with young children to board first will be excellent

Punti negativi: the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep.

Punti negativi: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas

Punti positivi: Great boarding , on time! Friendly helpful staff . Just really good experience

Punti negativi: Not charging for a small bottle of water would be nice.

Punti negativi: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas

Punti positivi: Was the Crew very rude

Punti positivi: No different than other airlines as far as airplane goes. Crew was OK.

Punti negativi: Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it.

Punti positivi: The crew was OK. The seats were normaly OK.

Punti negativi: Maybe better food

Punti positivi: Food & entertainment system

Punti negativi: Tight seats

Punti positivi: The crew was friendly and helpful.

Punti negativi: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Punti positivi: New planes, good food, nice crew

Punti negativi: Didnot like the airport in Istanbul 25 min of walk

Punti positivi: Nothing

Punti negativi: The seats more comfortable.

Punti positivi: Good value/price ratio.

Punti positivi: Service, food and entertainment.

Punti negativi: Comfort. Flight was cramped.

Punti positivi: The crews are friendly and smiling. Seat are comfortable

Punti negativi: If they allow the family with young children to board first will be excellent

Punti positivi: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Punti negativi: It would be better if there’s a mini screen for movie as well

Punti positivi: It was crew amazing

Punti positivi: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Punti negativi: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Punti negativi: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Punti positivi: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Punti negativi: Yes

Punti negativi: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Punti positivi: Everything was comfortable and the crew were lovely.

Punti positivi: The flight crew was friendly and kind.

Punti negativi: The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it.

Punti positivi: The customer service, the seats were comfortable and the food was great

Punti positivi: It was crew amazing

Punti positivi: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Punti negativi: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Punti positivi: Reasonable for the price paid

Punti negativi: It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today.

Punti negativi: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas

Punti negativi: How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??

Punti positivi: Flight was on time.

Punti negativi: Check in line was very long and boarding was very unorganized.