Trova voli economici per la Finlandia

Punti positivi: "The crew positive attitude"
Punti negativi: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "A340-600 is a wonderful plane, but economy is too cramped. The stewards do their job of feeding the "cattle", which lacks any personal service."
Punti negativi: "The terminal updates of terminal and gate notifications were wrong! If we had followed your email and gone to T3, we could have missed our flight and be worn out from changing terminals."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Punti negativi: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"

Punti positivi: "Seat 16 B was great"

Punti negativi: "My luggage did not make it"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "The flight attendants were professional, courteous, attentive, and the only parts of this experience that made this flight bearable."
Punti negativi: "My partner and I orginially selected a window and middle seat. When we boarded the plane we were switched to the two middle seats of a 4 seat row. Honouring our original requests would have made a world of difference. If Lufthansa cannot do this much then I do not want to fly with them."

Punti positivi: "Flight crew was excellent. Top notch in customer service. They had a very difficult lady constantly wanting help with meals and food issues, and they were very professional and efficient."
Punti negativi: "Check in was late in Rome. Arrived at 5am for a 8:30 flight, and they would not check us in until 6 am. Don’t understand the “arrive 3 hrs prior” when this happens."

Punti positivi: "it’s wasnt a full flight, so that was nice"
Punti negativi: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Staff were very nice. Flight arrived on time."
Punti negativi: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Punti negativi: "Voli in ritardo"

Punti positivi: "I was on exit place so there were a lot of room space. Flight was only 1 hour."

Punti positivi: "Good seats and wonderful flight crew."

Punti positivi: "Staff was great. Service impeccable. Quick, good flight"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Had to wait more than 30 min at SJC"

Punti positivi: "Boarding was fast and the flight attendants were very helpfu"

Punti negativi: "Troppo freddo"

Punti positivi: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Punti negativi: "Very tight space in economy seats"

Punti negativi: "No entertainment system."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Nothing"
Punti negativi: "Sno excuse for delaying a flight due to paperwork. The rescheduling was chaotic"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Not much good to say about these connections when the Rome flight runs late."
Punti negativi: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Food is provided"
Punti negativi: "Delayed 6 hours on the plane"

Punti positivi: "I fly constantly -This was my first time on Luftansa & this is my go to airline from now on. I was flying coach & I felt like I was in first class. (Although nothing beats first class international"
Punti negativi: "N/A"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "I didn't like going downstairs to the bathroom. I'm sure there is a good reason why we did it. Also, the seats are too close together for a trip of that length of time."

"Way too small plane to handle hand luggage from full flight."

"good service on site, but limited ability to contact the airline directly. Kayaks ability to make changes in a reservation is non existent"

Punti positivi: "Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time."
Punti negativi: "Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-"

Punti positivi: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Punti negativi: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Punti positivi: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Punti negativi: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Punti positivi: "The crew were professional and courteous"
Punti negativi: "Nothing, as it’s a short flight!"

Punti negativi: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Punti positivi: "Lovely crew, very good entertainment system."

Punti positivi: "The fact that we were offered an additional round of water and the friendliness of the crew."

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "I got there"
Punti negativi: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Punti positivi: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Punti negativi: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Punti positivi: "Speedy boarding process, good meal choices."
Punti negativi: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Punti positivi: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Punti negativi: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Punti positivi: "Service good. Staff good"
Punti negativi: "Very cold at night"

Punti positivi: "All good. Very hospitable cabin crew, great service."
Punti negativi: "Nothing."

Punti positivi: "In business class, seating arrangement, menu and entertainment excellent"
Punti negativi: "Nothing"

Punti positivi: "Customer service and efficiency"
Punti negativi: "The delay because of a software glitch"

Punti positivi: "The staff were exceptional , good food."
Punti negativi: "Not really business class seats."

Punti positivi: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Punti negativi: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Punti negativi: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Punti positivi: "The flight did eventually take off, unlike a few others leaving around the same time."
Punti negativi: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."

Punti positivi: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Punti negativi: "Food was terrible."

Punti positivi: "Good flight, on time, nice crew"

Punti positivi: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Punti negativi: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Punti positivi: "Check in staff at counter in Chicago was very friendly and saved my trip by safely keeping a critical document that I accidentally left behind on the counter. Really friendly and attentive flight attendants on the flight."
Punti negativi: "Aging seats and interior of plane were showing badly and it downgraded the ambience of the flight."

Punti positivi: "Nice flight"

Punti positivi: "Decent flight from SFO to HEL, friendly staff ..."
Punti negativi: "Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten)."

Punti positivi: "Great service, staff and punctuality"
Punti negativi: "They changed the plane & seats"

Punti positivi: "The new Airbus A350"
Punti negativi: "Onboard food and drink is quite expensive"

Punti positivi: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Punti negativi: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Punti positivi: "Far better quality and value than BA, it's OneWorld partner."
Punti negativi: "It was all good."

Punti positivi: "Great customer service; food was good; excellent movie selection"
Punti negativi: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Punti negativi: "Economy seat with Centre seat left empty"

Punti positivi: "We were kept informed about the delay"
Punti negativi: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Punti positivi: "I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers."
Punti negativi: "I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese."

Punti positivi: "They lost my bag."
Punti negativi: "They lost my bag."

Punti positivi: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Punti negativi: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Punti positivi: "Fantastic service staff food and beverages"
Punti negativi: "Just slightly hard when laying down on the seat to sleep"

Punti negativi: "Missed connection so didn't get second flight"

Punti positivi: "I made it home safe."
Punti negativi: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Punti negativi: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"

Punti positivi: "It was very quick"
Punti negativi: "Nothing"

Punti positivi: "All was great!"
Punti negativi: "Not that I did not like it but it was more like a surprise to me to have not seen a single Finnish in the crew ... Again, nothing wrong, simple surprising..."

Punti positivi: "Nothing"
Punti negativi: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"

Punti positivi: "Nicest plane I've been on. Boeing for life."

Punti positivi: "Vistas along Mediterranean departing Nice"
Punti negativi: "Interesting conversation with fellow passenger"

Punti positivi: "Puntuale"
Punti negativi: "Nulla"

Punti negativi: "could not be delayed"

Punti positivi: "To be going home!"
Punti negativi: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Punti positivi: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Punti negativi: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Punti positivi: "Nizntz"
Punti negativi: "Check in indisponibile. Dal terrore ho comprato un secondo biglietto con Alitalia che purtroppo subappalto le tratte a questa compagnia low cost con prezzi però da prima classe Alitalia. Verogognoso"

Punti positivi: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Punti positivi: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Punti negativi: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Punti positivi: "I canceled the flight 6 weeks ago, no refund issued."
Punti negativi: "I canceled the flight 6 weeks ago, no refund issued."

Punti positivi: "Boarding was quick and we arrived on time."
Punti negativi: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Punti positivi: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Punti negativi: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Punti positivi: "What to like? The rudness? The delays? Or the fights on board!!!"
Punti negativi: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Punti positivi: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Punti negativi: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Punti negativi: "flight delayed by more than 1 hour"

Punti negativi: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Punti positivi: "Clean enough"
Punti negativi: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Punti positivi: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Punti negativi: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Punti positivi: "Flight Attendants very good"
Punti negativi: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Punti positivi: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Punti negativi: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Punti positivi: "servizio a bordo come le compagnie di linea di una volta"

Punti negativi: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Punti positivi: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Punti negativi: "Serive to pay extra luggage very very slow"

Punti positivi: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Punti negativi: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Punti negativi: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Punti negativi: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Punti positivi: "Easy to book on phone no problems getting boarding passes etc."
Punti negativi: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Punti positivi: "Every thing."

Punti positivi: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Punti negativi: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Punti positivi: "On time ,clean aircraft..."
Punti negativi: "Crew was very serious...a smile can make a difference....."

Punti positivi: "The flight went well."
Punti negativi: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Punti positivi: "Arrived early to destination"
Punti negativi: "Lack of entertainment also limited drinks"

Punti positivi: "The flight was punctual"
Punti negativi: "I got charged twice for luggage and couldn't get a refund"

Punti negativi: "Rude crew, not organised work , not enough space for legs"

Punti positivi: "Leg room and reclining"
Punti negativi: "Nothing"

Punti positivi: "Free drinks, cheap flight and fairly comfortable!"
Punti negativi: "No allocated seat."

Punti positivi: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Punti negativi: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Punti positivi: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Punti negativi: "-"

Punti positivi: "Everything was awesome!!! I am going to buy only from you my next flights."

Punti positivi: "nothing"
Punti negativi: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Punti positivi: "I recomand to Everyone to use the airlines!!Very good quality"
Punti negativi: "Nothing , was everything perfect!The stewardesses very nice"

Punti positivi: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Punti positivi: "Food"
Punti negativi: "Space to sit, especially when seated in the middle"

Punti positivi: "Can't say that I liked anything at all."
Punti negativi: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Punti positivi: "comfy seats and a breakfast thrown in !"
Punti negativi: "not much"

Punti positivi: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Punti negativi: "Seats rather narrow"

Punti positivi: "Personale gentile e attento, volo puntuale e senza sorprese"

Punti negativi: "No online check-in. 1 hour waiting for nothing."

Punti positivi: "Staff on board was friendly"
Punti negativi: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Punti positivi: "The service was OK, we flew on time and the flight itself was pleasant."
Punti negativi: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Punti positivi: "yes. It was perfect."

Punti positivi: "Helpful"
Punti negativi: "Better reading material"

Punti positivi: "Not much to say here. It was a short flight, and it went smoothly."
Punti negativi: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Punti positivi: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Punti negativi: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Punti negativi: "Sēdvieta neērta un nepiemērota gulēšanai."

Punti negativi: "Nothing in time"

Punti positivi: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Punti negativi: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."

Punti negativi: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Punti positivi: "everything was good enough"
Punti negativi: "I would like a meal and drinks on the board"

Punti positivi: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Punti negativi: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Punti negativi: "Baggage was broken and two items inside also broken. Was overcharged for baggage."

Punti negativi: "Horrible customer support"

Punti positivi: "Helpful crew"
Punti negativi: "Nothing"

Punti positivi: "It was a fairly ordinary flight"
Punti negativi: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Punti positivi: "Simple no frills airline"

Punti negativi: "Short flight and unmemorable (that's a good thing)"

Punti positivi: "Absolutely nothing"
Punti negativi: "Everything"

Punti negativi: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."

Punti negativi: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"

Punti positivi: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Punti negativi: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

Punti positivi: "Nothing."
Punti negativi: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Punti positivi: "Newer plane."
Punti negativi: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Punti negativi: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Punti positivi: "Pleasant crew, efficient boarding, flight was on time"
Punti negativi: "No in-flight service"

Punti positivi: "They waited for transit passengers Were helpful"

Punti positivi: "Nice new propeller plane on time"
Punti negativi: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Punti positivi: "If water was free it would be better. Other than that everything was fine"
Punti negativi: "."

Punti positivi: "Flight was short and sweet, no problems to report."

Punti negativi: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Punti negativi: "See above."

Punti negativi: "Charging 30 Euros to check in at the airport is lunacy."

Punti negativi: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Punti negativi: "SEVERELY DELAYED"

Punti positivi: "On time boarding and departure. Clean plane and friendly staff."
Punti negativi: "Nothing, all was good."

Punti negativi: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Punti positivi: "Professional appearance"
Punti negativi: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Punti negativi: "No food or entertainment."

Punti negativi: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Punti positivi: "Enough said"

Punti positivi: "Everything was very smooth and the crew was very attentive."

Punti positivi: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Punti negativi: "surprised i had to pay for coffee"

Punti positivi: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Punti negativi: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."

Punti positivi: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Punti negativi: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Punti positivi: "Quick boarding once the plane finally arrived. Planes are new."
Punti negativi: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."

Punti positivi: "New Planes, crew"
Punti negativi: "Entertainment cost !!!"

Punti positivi: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Punti negativi: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Punti positivi: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Punti positivi: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."

Punti positivi: "The flight attendants were nice."
Punti negativi: "Flight entertainment, more leg space, more aisle space (people kept bumping into me while I was sleeping), free drinks (at least free water service)."

Punti negativi: "Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer"

Punti positivi: "N/a"
Punti negativi: "The screws are very mean and don ‘t care about customers"

Punti positivi: "There was little to like about the entire travel experience. The check-in line was the longest I have ever seen, almost 90 minutes of waiting. The check-in & gate staff were rude and had no care for our check-in situation or information about the delayed and changed flight! Never Norwegian again!"
Punti negativi: "Everything. The plane crew, which was subcontracted airline, not Norwegian, did the best they could with the upset and tired passengers."

Punti negativi: "Too many extra charges, baggage,boarding,seats."

Punti positivi: "Nd"
Punti negativi: "Aereo vecchio, sedili inadeguati per chi è più alto di 1.80"

Punti positivi: "I like that they start with the back first to front."
Punti negativi: "The flight was delayed by 2 hours. NOBODY knew what was going on. Or anything. The communication with the ppl was horrible. Unorganized, poor custom service."

Punti positivi: "The planes were comfortable I love the windows the way they tint. Smooth landing and takeoff"
Punti negativi: "There needs to be a small snack given in between the main course and the sandwhich Also when you ask for more than one drink for example a water and a coffee if felt like it was inconvenience to the staff"

Punti positivi: "Had my own row"
Punti negativi: "Boarding process in English and a little more organized"

Punti positivi: "Tutto ok personale e pulizia"
Punti negativi: "Abbiamo avuto un ritardo del volo di 2 ore e stavamo.per perdere il volo di conincidenza"

Punti positivi: "good crew and comfortable seats in the premium cabin"
Punti negativi: "boarding was delayed and on flight entertainment were old/mediocre."

Punti negativi: "La temperatura interna dell'aereo era bassissima, anche col giubbotto si moriva dal freddo. Forse per invogliare ad acquistare le coperte.."

Punti positivi: "My JetBlue connection was delayed over 6 hours and I missed this connection and had to rebook an alternative. Norwegian was helpful online chat and via phone with rebook options. Jet blue was terrible every step of the way"
Punti negativi: "Any other airline from Maine!"

Punti negativi: "Canceled"

Punti positivi: "The stewards were very nice!"

Punti positivi: "Service on the plane and comfort. The cabin crew was outstanding-very customer oriented."
Punti negativi: "Ground staff was absolutely Third World. They were rude, arrogant and disorganized. Four stand around standing and joking while the lines get longer and longer. One barely functional male yelled at me to get behind the yellow line that I was standing on. We stood in the jetway 15 minutes while these inefficient, arrogant people continued to laugh and talk on their mobile phones."

Punti positivi: "L'aereo era nuovo è molto pulito"
Punti negativi: "Lo spazio tra sedili è inesistente, non ho chiuso occhio tutto il volo. Il personale non era tra i più cortesi incontrati."

Punti positivi: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"

Punti positivi: "same as above"

Punti positivi: "I liked the Inflight Entertainment System, the 787 aircraft. The cabin crew were pleasant. I particularly liked the price. Only gave food 1 star because I didn't want to pay $45 for meal service. Really should be able to mark it NA."
Punti negativi: "Departed over 90 minutes late. Captain said it was due to late inbound flight although aircraft was at gate at scheduled departure time. We started boarding almost on time and then sat in airplane about 90 minutes."

Punti positivi: "The crew was very nice. And the flight was good."
Punti negativi: "Our flight was delayed by six hours. We did not leave until 5 AM from new work. It would’ve been nice if they had given us water, crackers or something in that time since all the shops were closed"

Punti positivi: "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Punti negativi: "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Punti positivi: "When it was over!"
Punti negativi: "Very poor customer service as the Norwegian staff at JFK are not employees of the airline. They have very little care or concern for any travel issues that may occur. They are there to process passengers through. If you have any questions or need help you are passed to a very uninterested person that only can tell you to go on the Norwegian website for anything you need to do with your booking. The check-in and gate agents provide no help or even attempt to try serve the customer. They are just there to perform a task. Norwegian sold premium seats and then puts the customer in Economy in the back of the plane. A bit is a bait and switch. They should refund the difference in the fare to be fair."

Punti negativi: "Charged for being slightly over luggage weight. Delayed by over an hour"

Punti positivi: "It's a very nice plane, everything seems new and updated. I like that the cost of the flight didn't break the bank."
Punti negativi: "I don't like that I had to pay for food (being that it's an international flight 8 hours). It's the first international flight and the first flight ever that I've had where they didn't at least offer you a drink. I also didn't like how phony the baggage system was. I had to pay 65 dollars for one bag...because I paid it at the airport vs paying it online. And last but not least I wasn't satisfied that I wasn't able to check in online beforehand, the line was ridiculous."

Punti negativi: "I flew from Milano and transferred in Oslo. We had 1,5 hrs of lay over which should be sufficient to transfer baggage to the NY flight however, my bag didn’t make it to NY. The staff at JFK couldn’t tell me where the bag is, I am still waiting to hear from them."

Punti positivi: "Flight was safe...!!! The most important thing...!!!"
Punti negativi: "No food Tight seats Narrow isle Bathroom a mess Not even a free inflight drink"

Punti positivi: "The film selection was good."
Punti negativi: "Delays with very little information. Cramped plane. Unprofessional staff. No free refreshments. Bad website and faulty app. A budget airline to be avoided."

Punti positivi: "Barcelona didn't tell us our flight was delayed until an hour after we were supposed to take off. At least have the decency to let us know in case we have to make other plans."

Punti positivi: "On time and efficient."
Punti negativi: "Checking in is not a simple process for Norwegian, kept receiving e-mails requesting me to upgrade the flight but never was clear where to check in and the bag weight limit is not made obvious."

Punti positivi: "Tutto"

Punti positivi: "TVs for each person, good reclining seats, comfortable, nice crew"
Punti negativi: "Ran out of some food options"

Punti positivi: "reasonable upgrade to business class"
Punti negativi: "nothing"

Punti positivi: "the crew was very nice and friendly. The seats were comfortable and I loved the high tech windows."
Punti negativi: "Food - extra $45 Luggage - extra $55 - $60 Reserving the seat - extra $45 The both flights were not on time, there were close to one hour late Limited choice of games and movies"

Punti positivi: "Crew were attentive."
Punti negativi: "Front row passengers were loud and inconsiderate the whole way across. Couldn't sleep. Perhaps an announcement to inform passengers to please keep conversation to an appropriate level for most want to sleep would be nice."

Punti positivi: "The Dreamliner is a great plane if you get a premium seat."
Punti negativi: "I wanted to book a premium seat but they had sold out. I bought extra leg room thankfully and a very narrow middle row seat. I would never book that again. Very uncomfortable. Despite paying an elevated Flex fare I did not even get a free blanket on take off and had to pay $5 for one. What a rip off."

Punti positivi: "Legroom plenty"
Punti negativi: "30 mins late"

Punti positivi: "The crew was great and the flight was comfortable."
Punti negativi: "I believe it's an airport issue so I'm hesitant to put this but I was unable to check in until 2 hours prior to my flight. The rest of the party I was traveling with was on a different flight that left a bit sooner so I arrived with them at the airport only to be kept waiting as they were able to go through security upon arrival. Norwegian doesn't have a designated window or kiosk so I wasn't able to get any help on the matter."

Punti positivi: "New Boeing 787, Very nice plane, comfortable, great entertainment. Watched 3 movies I had missed."
Punti negativi: "Online checkin and seat selection did not work. We still got the 2 aisle seats we wanted but not together."

Punti positivi: "Plane was okay and the food was pretty good."
Punti negativi: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."

Punti positivi: "Crew was professional and nice"
Punti negativi: "Legroom sucked. Flight was 4 hours late. Missed my connecting flight. Entertainment consisted of 2 old movies and 2 sitcoms."

Punti negativi: "Norwegians flight was delayed by more than four hours which caused the connecting flight to be missed. When I called for assistance in rebooking the connecting flight they told me all other flights were full and I would either have to find another airline and book connecting flight on my own or wait 4 days until they had an available connecting flight. Since my tours and accommodations were already booked I had to cancel my Norwegian flight and rebook a new last minute flight at much greater cost. Norwegian gave no reason for the delay and insufficient service on getting me to my final destination,"

Punti positivi: "Seats were comfortable cushion wise, (but not on leg room)"
Punti negativi: "On an 11 hour flight, 1 water was made available. Everything else including food and any snacks was for pay. With a $1400 ticket that is ridiculous! Every other airline will give you at least drinks and snacks on a commuter flight and meals on international. No online checkin, no seat selection until ticketing, incredibly expensive flight change fees, flight service was bad. I will not fly Norwegian airlines again."

Punti negativi: "I would like for second party websites that book these flight for cheap to let the buyer know of all the other expenses involved including baggage check and meals."

Punti positivi: "Excellent value, efficiency and quality for a reasonable price."

Punti positivi: "I got a great deal on this flight so I guess that I shouldn't complain but I could not check in online which meant I had to go to the airport quite early (4 hours before the flight) to get a decent seat. The staff at the counter was fabulous. My seat was comfortable and the entertainment variety was great."
Punti negativi: "The cabin crew was not happy. I didn't see a smile or a positive attitude from any one (one guy giving me coffee did give a little smile).. I had no idea that a transcontinental flight would not provide any meals. I had to order from their menu which was really limited of course. I would have purchased food before getting on the flight.. Norwegian needs to train their staff in friendly customer service. The app gave no info and didn't update. Did not even include the baggage carousel #."

Punti positivi: "The guy at the check in counter was very friendly and helpful"
Punti negativi: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Punti positivi: "The variety of entertainment and the dreamliner"
Punti negativi: "The strict weighing of each carry on. I heard several other passengers say they'll stop taking Norwegian because of the hassle at check-in."

Punti negativi: "Bad"