Trova offerte di volo per Cina

Punti positivi: The airplane is super modern, with AC sockets and entertainment in all economy class. The crew is the most dedicated and caring that I have experienced.

Punti negativi: Option to select Kosher meals etc., as well as have a more "Western-friendly" breakfast option.

Punti negativi: During my transit of 11h00 in Beijing i was stuck in an area without anything. I asked the Hainan crew to get something to drink and their answer was wait 3 hours before departure and you ll go trough immigration...... Hainan never more !!!!

Punti positivi: Crew members were great!

Punti negativi: Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

Punti positivi: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

Punti negativi: We had to disboard on the tarmac and be bused to the terminal.

Punti negativi: 70’ late on a 45’ flight

Punti negativi: Movies , Wi-Fi , Live Shows

Punti negativi: Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing.

Punti positivi: Food was great and abundant. Frequent service

Punti negativi: Seats are too tight for such a long flight

Punti positivi: The food was not bad. The crew was okay and definitely not amazing.

Punti negativi: Seats could be bigger and more comfortable like their alliance partners ANA, Asiana and Eva.

Punti negativi: Food is poor

Punti positivi: Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them.

Punti negativi: Entertainment/movie was nil. No personal entertainment screen.

Punti positivi: Flight crew was friendly and attentive Very nice job!

Punti positivi: Nice crew, great flight entertainment.

Punti negativi: N/A

Punti positivi: Nothing to like in this Lufthansa flight.

Punti negativi: Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!

Punti positivi: The crew was nice and friendly.

Punti negativi: The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs.

Punti positivi: Good organization for connecting flights, since first one departed one hour late

Punti negativi: Not put me in middle sit never again

Punti positivi: Not much went well, sorry

Punti negativi: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Punti positivi: The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email.

Punti negativi: Mine crew 2 ladies

Punti negativi: Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam.

Punti negativi: Airline thinks of ways to charge extra for everything.

Punti positivi: Not very much at all

Punti negativi: More seat room, better food, drop the damn Russian from announcements

Punti negativi: Did not receive email about online check-in, and had to pay extra fee as a result.

Punti negativi: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Punti positivi: The food was amazing

Punti negativi: The seats could have more space

Punti positivi: Crew pleasant, operations efficient.

Punti negativi: Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian.

Punti positivi: The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room.

Punti negativi: Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected.

Punti positivi: The flight went by fast.

Punti negativi: They should have provided some goodies to eat. Due to people that needed something to eat. For example, my mother being diabetic and I was telling them to please provide something. Event then, nothing was done :( .

Punti positivi: The crew was nice. The airline had a gift for my 4yo and it was sweet.

Punti negativi: Boarding time! It was late.

Punti negativi: The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!

Punti positivi: I was able to move to a better seat with extra leg room.

Punti negativi: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.

Punti negativi: Luggage is coming soon))(tomorrow)

Punti positivi: Everything

Punti negativi: None

Punti positivi: Flight as such was good and smooth

Punti negativi: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Punti positivi: Crew was great.

Punti negativi: Delay of almost 24 hours.

Punti positivi: Everything! I never knew Finnair was such a great airline.

Punti negativi: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Punti negativi: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Punti negativi: It was delayed by 4 hours

Punti negativi: Better pillows...as simple as that

Punti positivi: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Punti negativi: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Punti positivi: Nice crew

Punti negativi: My passport number was incorrect leading to an inconvenience at check in

Punti positivi: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

Punti negativi: We had to disboard on the tarmac and be bused to the terminal.

Punti positivi: I did not like it.

Punti negativi: Don't offer a flight for an overseas destination that you cannot fly to. my flight was canceled so I did not need this connecting flight and had to wait two months for the ticket money to be fully refunded, after many phone calls.

Punti positivi: Customs really fast

Punti negativi: Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline.

Punti positivi: seat so so

Punti positivi: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Punti negativi: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Punti positivi: Flight is okay when it is on time.

Punti negativi: We arrived to our destination 12 hours late both going there and coming back due to delayed flights and missed connecting flights. Dealing with airport staff was a nightmare because the lines were long and counters were understaffed.

Punti positivi: The crew were busy but very attentive

Punti negativi: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

Punti positivi: Cathay pacific is very professional. 100 times better than American Airlines in general

Punti positivi: no!

Punti negativi: They need to smile and respect the passengers

Punti positivi: Hardware was excellent. One of the most comfortable First Class seats for sure.

Punti negativi: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Punti positivi: The airplane is super modern, with AC sockets and entertainment in all economy class. The crew is the most dedicated and caring that I have experienced.

Punti negativi: Option to select Kosher meals etc., as well as have a more "Western-friendly" breakfast option.

Punti negativi: I was not able to get an aisle seat when I requested it at the check-in desk. I understand the flight was full though so it was not possible.

Punti positivi: Customs really fast

Punti positivi: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Punti negativi: Nothing

Punti positivi: Landing

Punti negativi: Poor service onboard and on the ground

Punti negativi: They lost our bags and we had to wait almost 2 hours to fill out the required bag forms.

Punti positivi: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.

Punti negativi: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.

Punti positivi: Helpful person to check us in (though online check in didn't work).

Punti positivi: The food is excellent.

Punti positivi: Great price, great crew, impressive international flight. Hainan rivals Cathay Pacific, China Air,

Punti negativi: The domestic flight food was only bearable.

Punti positivi: Nice crew and they spoke English.

Punti positivi: Delayed and would have appreciated more snacks.

Punti negativi: Staff on the ground seem to still display old socialist customer “service”. UIA fees are outrageous, charging for 2 nd cabin bag almost $40 and for airport check in iso web-site. If it was low cost carrier , which is not, annoying. Previous flight KBP to HRK on 5-21 offloaded despite confirmed sea

Punti negativi: Airline thinks of ways to charge extra for everything.

Punti negativi: 5 hours delay...

Punti positivi: Boarding was fine and crew was trying to facilitate and speed up the procedure.

Punti negativi: Food was gross , extremely uncomfortable seats, asked for blanket and airhostess said that’s it’s only for kids, unprofessional cabin crew, speaking too loud and candid with each other, they need to teach their cabin crew how to speak gentle with the passengers.

Punti positivi: Crew was great.

Punti negativi: Delay of almost 24 hours.

Punti negativi: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Punti positivi: Everything

Punti negativi: None

Punti positivi: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Punti positivi: I did not like it.

Punti negativi: Don't offer a flight for an overseas destination that you cannot fly to. my flight was canceled so I did not need this connecting flight and had to wait two months for the ticket money to be fully refunded, after many phone calls.

Punti positivi: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Punti negativi: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Punti negativi: Airline lounges

Punti positivi: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Punti negativi: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

Punti negativi: If Ukraine airlines EVER leave on time it would be a miracle!! Every time...

Punti positivi: Fast boarding

Punti negativi: Connection times food and service need improvement

Punti negativi: Never on time

Punti negativi: Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody