Trova offerte di volo per Cina

Punti negativi: During my transit of 11h00 in Beijing i was stuck in an area without anything. I asked the Hainan crew to get something to drink and their answer was wait 3 hours before departure and you ll go trough immigration...... Hainan never more !!!!

Punti positivi: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Punti negativi: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Punti positivi: Economy class can’t be better.

Punti positivi: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Punti negativi: Nothing

Punti positivi: New plane. And now online check-in is now available

Punti negativi: Looks like they missed a snack in between.

Punti positivi: NA

Punti negativi: The hyphen in first name separated name into first and middle. We canceled flight because airline wanted to charge for correcting the name that their system won’t take.

Punti positivi: Crew was very friendly

Punti negativi: Food was not great

Punti positivi: I thought service was outstanding and efficient .... like they passed out a box of food with water.....rverybody got one .... fast and efficient

Punti negativi: N/a

Punti positivi: Great helpful flight crew

Punti negativi: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Punti positivi: The crew was amazing. They left snacks and drinks out in between service.

Punti positivi: Crew was top

Punti negativi: 45 min delay , shame ..... always the same problem with Frankfurt airport...

Punti positivi: Crew were great

Punti negativi: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable

Punti positivi: Seats were comfortable and plane was clean

Punti negativi: Provide a hot drink and Small snavk

Punti positivi: We got to London on time

Punti negativi: Is an old plane with a old hard product needs to be retired or retrofitted

Punti positivi: The crew was great and seating an entertainment options were wonderful.

Punti negativi: Food. Other airlines in Asia have a far better selection of meals.

Punti positivi: Crew was courteous and friendly.

Punti positivi: Air crew was super and seats comfortable

Punti negativi: Everything was super thank you

Punti positivi: We have Landed safely

Punti negativi: My baggage did not arrived to my final destination ( hopp to get it in 48 hours) Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly. Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all Some of the crew was real sour no smile no Kind word like a robat Some of the russian passangers has behaved like no man Kind .

Punti negativi: I missed this flight due to the previous connecting flight being delayed

Punti positivi: The crew was nice. The airline had a gift for my 4yo and it was sweet.

Punti negativi: Boarding time! It was late.

Punti negativi: I congratulate the KLM crew!

Punti positivi: Everything works and quick to get to destination.

Punti positivi: Fantastic gate agents!

Punti negativi: The food was terrible.

Punti negativi: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Punti positivi: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Punti positivi: Good crew.

Punti negativi: More comfortable seating.

Punti positivi: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Punti positivi: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable

Punti negativi: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.

Punti positivi: Nice flight; very comfortable

Punti negativi: Short flight; so no in-flight entertainment (no problem though)

Punti positivi: No problems for the price

Punti negativi: Ok no problems for the price

Punti negativi: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Punti positivi: The crew was nice

Punti negativi: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

Punti positivi: Nice crew, night food.

Punti negativi: Old aircraft type, insufficient entertaiment.

Punti positivi: Great flighy

Punti positivi: The crews treated me with respect and the seat was okay being for economic seat.

Punti negativi: It’s my first time flying with China Southern. I have no comparison at this time.

Punti positivi: Easy boarding and flight was 3 and 3 across. Short flight but nice surprise that they still served a full meal and came by twice serving drinks. Would fly again.

Punti negativi: They keep the air temp. somewhat warmer than we are used to in the US in the cabin but we just kept our vents above our head open with a breeze on us so it was ok.

Punti positivi: Nothing

Punti negativi: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Punti positivi: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.

Punti negativi: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices

Punti positivi: Professional crew

Punti negativi: Depart on time

Punti positivi: Crew was ok, food and drinks was enough for 1,30 hour flight.

Punti negativi: I really expected more from Austrian airlines.

Punti positivi: The crew was great!

Punti negativi: More space

Punti positivi: Smiles，answer calls, clean toilets

Punti negativi: Some notes in toilet might be inaccurate like ask us to install waste bin?

Punti positivi: The food is excellent.

Punti positivi: Excellent service from flight attendants.

Punti negativi: Restroom could be kept cleaner

Punti positivi: The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Punti positivi: Crew was perfectly fine.

Punti negativi: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Punti positivi: The crew was friendly and helpful.

Punti positivi: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.

Punti negativi: The food was mediocre and the selection of movies was very limited.

Punti positivi: Friendly staff

Punti negativi: Food, chicken option was horrible

Punti positivi: Service and food

Punti positivi: Impressed with food and crew!!

Punti positivi: Super great crew and super great seats

Punti negativi: Nothing! It was great!

Punti negativi: Food

Punti negativi: The seat super uncomfortable and narrow.

Punti positivi: Crew was kind and checked in with me to see if I wanted to eat after I missed a meal. The stewardess didn't have to come back but she checked in and i appreciate it.

Punti negativi: The switch from one terminal to the next was horrible

Punti positivi: The crew was great!

Punti negativi: More space

Punti positivi: We got to London on time

Punti negativi: Is an old plane with a old hard product needs to be retired or retrofitted

Punti positivi: Sarah the Cabin Manager was amazing.

Punti negativi: The business seats are horrible

Punti positivi: No the crew was average

Punti negativi: Need to improve your seats.

Punti negativi: You could have not cancelled my flight after rebooking a connection

Punti positivi: Crew was amazing.

Punti negativi: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Punti positivi: Landing

Punti negativi: Poor service onboard and on the ground

Punti negativi: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Punti negativi: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.

Punti negativi: I was not able to get an aisle seat when I requested it at the check-in desk. I understand the flight was full though so it was not possible.

Punti negativi: Airline lounges

Punti positivi: 787 Plane, leg space, polite and beautiful staff + service.

Punti negativi: Need to improve on food

Punti negativi: The seat super uncomfortable and narrow.

Punti positivi: Reclinable seats.

Punti negativi: The food!! The lights could be dimmed as it was a night flight.

Punti positivi: Newer plane, crew was amazing, seats were adjustable

Punti positivi: The crew was great. The soecial meal request was hadled well despite oversight.

Punti negativi: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Punti positivi: Yes

Punti negativi: Everything was good

Punti positivi: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Punti positivi: We got to London on time

Punti negativi: Is an old plane with a old hard product needs to be retired or retrofitted

Punti positivi: Everything was really good. Very nice crew. I will highly recommend it.

Punti negativi: I think it is one of the best.

Punti positivi: Crew were brilliant and I felt well looked-after.

Punti negativi: Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane.

Punti positivi: Chek-in

Punti negativi: The food

Punti positivi: Basic economy flight. It was okay.

Punti positivi: Food

Punti negativi: Cleaning

Punti positivi: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.