Trova offerte di volo per Pechino

Punti positivi: The crew was terrific and friendly as I expected.

Punti negativi: I have no other suggestions here since I'm pleased with the flight and services.

Punti negativi: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Punti positivi: Service was slow, but fine.

Punti negativi: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Punti positivi: Friendly crew

Punti negativi: Very good overall

Punti positivi: Crew was great. Flight on time.

Punti positivi: NA

Punti negativi: Free food

Punti positivi: Crew and flight were fine

Punti negativi: Due to the way Kayak / kiwi.com booked my flights, even though both legs were on the same airline they were booked as two separate flights causing me to wait in line for two hours to get my bag and check back in in Heathrow airport.

Punti positivi: Staff were nice a friendly

Punti positivi: Nice touches like pillow and blanket, lots of movies and hot meals.

Punti negativi: My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else.

Punti positivi: Cabin crew was very helpful and polite

Punti negativi: I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides).

Punti positivi: Thé entertainment was amazing. I watched a live soccer game

Punti negativi: The space in the plane

Punti positivi: Friendly and professional staff, comfortable and on-time flight.

Punti negativi: Clear up-front notification about first checked bag not being included in ticket price. This info did not appear at the time the booking was made. Very frustrating.

Punti positivi: Nice aircraft

Punti negativi: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Punti positivi: The crew are amazing! Attentive and friendly.

Punti negativi: The seats could have been bigger.

Punti positivi: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.

Punti negativi: Not having to walk outside in Edinbur4gh to board the flight.

Punti positivi: Crew was great and professional.

Punti negativi: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Punti positivi:

Punti positivi: Empty seats

Punti negativi: Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again.

Punti positivi: Getting off of the plane

Punti negativi: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Punti positivi: Nothing

Punti negativi: Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

Punti positivi: yes

Punti negativi: nothing

Punti negativi: Aircondi

Punti positivi: Excellent crew

Punti negativi: Flight delayed and no reason Food very bad

Punti negativi: Thank you

Punti negativi: The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen

Punti negativi: They weren’t any chargers there

Punti positivi: Took off on time

Punti negativi: No food, need to pay for a second piece of a hand luggage! Duty-free shopping is not fun any more when you need to pay for extra packages you aquired in shops to take them onboard.

Punti positivi: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Punti negativi: Please see what was written above. There was nothing good about this flight.

Punti positivi: seats ok but only because the plane was not that full

Punti negativi: tv movies was terrible hard to use

Punti positivi: Very poor airline.......never again

Punti positivi: Decent movie options I gues?

Punti negativi: Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff

Punti positivi: Entertainment

Punti negativi: Food

Punti positivi: Customs really fast

Punti negativi: They lost my luggage

Punti negativi: The flight attendants could be more friendly and more eye contact.

Punti positivi: Great price, great crew, impressive international flight. Hainan rivals Cathay Pacific, China Air,

Punti negativi: The domestic flight food was only bearable.

Punti positivi: Flight was on time.

Punti positivi: Boarding was fast and the ticket price cheap

Punti negativi: Entertainment or food, one of them

Punti negativi: The temp on the lane was hot. And no food without charge.

Punti positivi: Service

Punti negativi: Food

Punti positivi: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.

Punti negativi: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!

Punti negativi: There was a metallic can opener in food Crew does not speak english Toilets really bad

Punti negativi: More in flight entertainment options.

Punti positivi: N/A

Punti negativi: Kayak did not act or inform me of the need for a visa following a change in flights that occurred 12 days before flight. For this reason, my trip was canceled.

Punti negativi: You should reconsider your alcohol policy for comfort class traveler,and offer a variety of drinks except beer and basic wine. Moreover ,its not "reasonable" to serve wine in cartoon cups. You should improve your WIFI service,when it is offer.

Punti negativi: stuck in Moscow airport for 12 hours due to delayed flight and missed connection.

Punti negativi: 24 hour delay without accommodation is not acceptable !!

Punti positivi: Vegetarian options

Punti negativi: Wi-fi

Punti negativi: On time

Punti positivi: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.

Punti negativi: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.

Punti positivi: Everything was pleasant as expected except for one thing, mentioned below.

Punti negativi: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.

Punti negativi: Don't remember this flight