Trova voli economici da Milano per Pechino

Punti positivi: "Always excellent Japanese service."
Punti negativi: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."

Punti positivi: "The crew was very good. The service was fine."
Punti negativi: "The food could have been better."

Punti positivi: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Punti negativi: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."

Punti positivi: "empty flight, foods tasted good."
Punti negativi: "The seat was uncomfortable. Entertainment choices were limited."

Punti positivi: "Good"
Punti negativi: "Good"

Punti positivi: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Punti negativi: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Punti positivi: "All."

Punti positivi: "Flight attendants were incredible!"

Punti positivi: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"

Punti negativi: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."

Punti positivi: "Their service"
Punti negativi: "Foods"

Punti positivi: "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
Punti negativi: "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."

Punti positivi: "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
Punti negativi: "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."

Punti positivi: "It was a fast flight, the crew was very accommodating and it was very comfortable."

Punti positivi: "Attendants were friendly."
Punti negativi: "Flight was late."

Punti positivi: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Punti negativi: "airline is unprofessional the whole trip was canceled"

Punti positivi: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."

Punti positivi: "I enjoyed the hospitality and attention to detail."

Punti negativi: "https://twitter.com/devanshsoni10/status/940564856142311424"

Punti positivi: "Good communication, food and services"
Punti negativi: "None"

Punti positivi: "The meals were healthy Japanese meals with lots of vegetables"

Punti positivi: "Food and entertainment is great."
Punti negativi: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"

Punti negativi: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."

Punti positivi: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"

Punti positivi: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Punti negativi: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."

Punti positivi: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Punti negativi: "Would like to listen to ATC"

Punti positivi: "It was OK. Time was the same as Asiana and Korea Air."
Punti negativi: "I don't Japan airport."

Punti positivi: "Comfortable. Excellent service."

Punti positivi: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Punti negativi: "The food. Though it's Halal but very poor quality you should have to improve it."

Punti positivi: "The ANA stuff at Chicago airport is nice and helpful"
Punti negativi: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"

Punti positivi: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Punti negativi: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."

Punti positivi: "Good food and service"
Punti negativi: "Delay too much time"

Punti positivi: "Stewards were very polite"
Punti negativi: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"

Punti positivi: "The flight attendants were very polite and kind."
Punti negativi: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."

Punti positivi: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Punti negativi: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Punti positivi: "Was able to request a gluten-free meal for the flight"
Punti negativi: "Nothing"

Punti positivi: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Punti negativi: "nothing"

Punti positivi: "As expected from the Japanese, super polite snd patient."
Punti negativi: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Punti negativi: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."

Punti positivi: "Very efficient, very fast boarding. Crew was polite."

Punti negativi: "Missed connecting flight due to delays from first flight"

Punti positivi: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Punti negativi: "The on line check-in failed and no explanations."

Punti positivi: "crews have good attitude"
Punti negativi: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."

Punti positivi: "Crew"
Punti negativi: "I had to wait and take a two hour flight later because there wasn't enough time to take the shuttle to the domestic part of the airport.,"

Punti positivi: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Punti negativi: "Delay on tarmack at airport. No fault of ANA"

Punti positivi: "The padding seems inadequate especially for medium and long hauls. It hurts sitting in the seats after 2 hours into the fight."

Punti positivi: "Great comfort."
Punti negativi: "Limited entertainment compared to other airlines."

Punti positivi: "No delay in schedule"
Punti negativi: "expect more movie variety"

Punti positivi: "Ok"
Punti negativi: "Comfort"

Punti positivi: "The seat were nice & the staff more helpful than before"
Punti negativi: "Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all"

Punti positivi: "Crew were very pleasant"

Punti positivi: "The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!"

Punti positivi: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Punti negativi: "Having pyjama to wear will have equalised Qatar business class."

Punti positivi: "On time, drop off to home in Mercedes!"

Punti negativi: "Foord service poor overall"

Punti positivi: "The flight entertainment system was fantastic."
Punti negativi: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Punti negativi: "Entertainment byTV with more new movies."

Punti positivi: "Check-in was easy and smooth."
Punti negativi: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."

Punti negativi: "Check in counter was overcrowded and slow moving"

Punti positivi: "Everything is fine and good"

Punti negativi: "Very old aircraft"

Punti positivi: "More legroom Crew was couteous"
Punti negativi: "Poor quality food Old planes"

Punti positivi: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Punti negativi: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."

Punti positivi: "Flight was 5hours late, how can it be good!!!"
Punti negativi: "Delay"

Punti positivi: "The aircraft , the cleanliness and the hospitable staff"
Punti negativi: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"

Punti positivi: "Crew friendliness"

Punti positivi: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"

Punti positivi: "The crew das really nice"
Punti negativi: "Food"

Punti positivi: "The crew was gracious and the dinner delicious."
Punti negativi: "Cramped seating"

Punti positivi: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Punti negativi: "N/A"

Punti negativi: "Same food both time! All mixed! No one passes water or pick up trash"

Punti positivi: "It was a great flight. I got an exit seat, and the air host, Dylan, was very helpful."

Punti negativi: "Food service needs to be faster due to length of flight."

Punti positivi: "The food quality was good but they repeated the same food when we started & before landing. Kids usually won;t like eating same food again."

Punti positivi: "The crew were very understanding and tried to help as much as they could with the issues encountered. Many out of their control."
Punti negativi: "This flight is one I have done a couple of times in the last year. This will be the last time doing it. It is basically a transit flight for people to get to India and the sub continent. The food is all curry based and as a westerner found it not to my taste, only having a curried vegetarian option as the meal “options” is unbelievable. The plane is jam packed which is fine, but the smell of some of the other passengers was horrendous. There must be a rule that passengers shower in the week leading up to the flight at least. My wife and I both had incidents of people pushing in front in every queue from boarding (lack of control by ground staff as random people joining First/Business/Gold line as moving first) to bathrooms (myself and two others waiting patiently before a woman pushed into bathroom before person even got out, then blocked our passage in to let her family member in), hitting us with bags when disembarking and then completely blocking walkways with no consideration for other passengers. We have now agreed that we will fly through any other city/route to avoid this terrible experience being repeated."

Punti positivi: "Gentilezza del personale"

Punti positivi: "US immigeation at abudhabi is helpful and reduces delay at lax"
Punti negativi: "Shorter transit times and seats are not comfortable for the long duration flight. Served limited meals for 16 hrs journey."

Punti positivi: "Crew was very helpful , boarding was late but arrived in time."

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti positivi: "Good media system. Great staff."
Punti negativi: "Bad food. No flying nannies. Layover was long."

Punti positivi: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Punti negativi: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."

Punti negativi: "Leg room"

Punti negativi: "Boarding process"

Punti positivi: "Professional staff, super helpful and accommodating, great with kids. Food is great if you like Mediterranean. Movies, TV, video games, music all free. Neck pillows for everyone on trans-Atlantic flights."
Punti negativi: "New policy (thanks TSA) that prohibits laptops in the cabin. Have to check them and risk getting smashed."

Punti negativi: "So tight and noise , and i think this kind of chairs not comfortable for long distances, mean while other airline's can provide me the same price maybe little bit more but comfortable and better amenities"

Punti positivi: "On time. Plane was clean. Security clearance was good."
Punti negativi: "Food quality and quantity dropped to zero. Not enough. Should be allowed to bring own food on long haul flight because they keep you hungry. Specially diabetic patient be care full traveling with them."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "Selection of movie and TV shows could have been better"
Punti negativi: "Selection of movies could be better"

Punti positivi: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Punti negativi: "Beware of their scamming ways by cancelling my return ticket due to their mistake...ripoff...avoid using etihad and any othermiddle eastern airlines, their planes are ok but their customer service is the worst in the world"

Punti positivi: "Food was alright, and they got my special requirement wrong at first, but then linda fixed it. The flight going to India was much better. Excellent airline thou."

Punti positivi: "Staff in airport was very helpful. Lounge was nice."
Punti negativi: "I did get to airport a little early and found Etihad staff did not arrive until 6pm. Might be nice to have a person or two available for early arrivers like myself."

Punti positivi: "flat beds"
Punti negativi: "recliner seats in buisnes class plane between pakistan and abudahbi"

Punti positivi: "Everything except food. But a little more wide seats will be appreciated."
Punti negativi: "Food."

Punti positivi: "Evrey thing"
Punti negativi: "No thing"

Punti positivi: "In air service"
Punti negativi: "leg room and boarding delays"

Punti positivi: "I did receive my bag, even I reserve business class."
Punti negativi: "I did receive my bag, even I reserve business class."

Punti positivi: "Price"
Punti negativi: "Got stuck in a row that doesn't recline. You could call it unlucky for choosing that seat"

Punti positivi: "Ample room and privacy provided by the tastefully done seating pod arrangement"
Punti negativi: "Nothing"

Punti positivi: "Comfy seat"
Punti negativi: "Less salt in the food"

Punti positivi: "great price and overall service"

Punti positivi: "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
Punti negativi: "Helpful, courteous, and well-informed Xiamen representatives."

Punti positivi: "Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine"
Punti negativi: "IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!"

Punti positivi: "Staff was nice"
Punti negativi: "The food vegan Movies"

Punti positivi: "yes crew were amazing"
Punti negativi: "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"

Punti positivi: "Upgraded to business class for free and service was amazing."

Punti positivi: "Crew's Services"
Punti negativi: "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."

Punti positivi: "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
Punti negativi: "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."

Punti positivi: "food and service"

Punti positivi: "The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China"
Punti negativi: "Security"

Punti negativi: "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."

Punti positivi: "Everything"

Punti positivi: "Nothing"
Punti negativi: "Late"

Punti positivi: "Nothing"
Punti negativi: "Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen."

Punti positivi: "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
Punti negativi: "Limited selection of English language movies but hey it was a China airline so no bit surprise there."

Punti positivi: "Nothing"
Punti negativi: "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."

Punti positivi: "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
Punti negativi: "Really, no complaints. More entertainment choices would be appreciated however is not my priority."

Punti positivi: "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
Punti negativi: "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

Punti negativi: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."

Punti positivi: "Nothing"
Punti negativi: "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."

Punti positivi: "I liked the price of the trip and free hotel for long transit time."
Punti negativi: "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."

Punti positivi: "The cabin crew were very nice and courteous!"
Punti negativi: "Couldn't be helped, it was just a long flight!"

Punti positivi: "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
Punti negativi: "Some obstacles with early morning arrival and communications"

Punti positivi: "I like the price but best of all the service and the attention given to us by all staff members."
Punti negativi: "Everything was great!"

Punti negativi: "They cancelled my ticket I had to purchase my ticket again"

Punti positivi: "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Punti negativi: "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("

Punti positivi: "Seat were comfortable , staff friendly"
Punti negativi: "The long layover"

Punti positivi: "Crew working hard. Seat comfort and clean restroom."
Punti negativi: "Awful food. I basically not eating, going hungry."

Punti negativi: "直飞"

Punti positivi: "Nothing"
Punti negativi: "They will cheat u of money. Somehow. Beware."

Punti positivi: "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Punti negativi: "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

Punti negativi: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."

Punti positivi: "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
Punti negativi: "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

Punti positivi: "Crew was super friendly, professional and excellent!"
Punti negativi: "The 10 hour layover :("

Punti negativi: "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."

Punti positivi: "Hostess"

Punti positivi: "Crew was excellent"

Punti negativi: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"

Punti positivi: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Punti negativi: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."

Punti positivi: "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
Punti negativi: "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

Punti positivi: "Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be."
Punti negativi: "There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course."

Punti negativi: "The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving"

Punti positivi: "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
Punti negativi: "3 hour delay, with no explanation given!"

Punti positivi: "Price, Opportunity to check out a city I never would have visited while on extended layovers"
Punti negativi: "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"

Punti negativi: "Was just a bit warm"

Punti positivi: "The company that Kayak use for my ticket (Yayama) had some random passport number on my reservation. The ticket agent told me that I had to call to travel agent to get it changed. I tried to call three times (from China) and all three time I was put on hold to 10 to 15 minutes then disconnected. I finally got someone at the service desk to call the airline and get the passport number correct. This added over an hour to my check in process. Luckily, I arrive early and was able to make the flight, no help from Yayama. Terrible!!!!"

Punti negativi: "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."

Punti positivi: "I liked how much space I had when I was on the plane, the meal and thw drink was good."
Punti negativi: "There was no automatic check in online or no place to check where to flight to, for exampleT3 or T4 to the building. For foreigners, this is a big deal because I felt lost and uncomfortable. And there was not a very good reminder of the flight. The ususal reminder should be send out within 24 hours, however, it didn't show on the first trip and it popped up when return but 4 or 5 hours to the flight. This need to be changed!!!"

Punti positivi: "Great service, frequent meals and beverage services. Constantly checked in with me to see if I needed anything, comfortable seats, and plenty of movies available for lengthy flights. Xiamen airlines does offer a free hotel service for people that are experiencing their 12+ hour layover, but this is always based on double occupancy and the passenger needs to pay for the taxi fair to and from."
Punti negativi: "When flying to Xiamen, we had to have a quick layover in Shenzen for some reason, that didn't seem necessary. This airline plans on getting rid of this stop, but on top of that the layover in Xiamen is a bit excessive. Besides that, great airlines."