Trova offerte per voli da Aeroporto di Milano-Malpensa a Cina

Punti positivi: "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
Punti negativi: "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."

Punti positivi: "It wasn't JAL it was American."

Punti positivi: "Food, service,"
Punti negativi: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."

Punti positivi: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"

Punti negativi: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."

Punti positivi: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Punti negativi: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"

Punti positivi: "Volo partito ed atterrato in orario, nonostante l'aereo fosse praticamente pieno. Sedili comodi e con un buon spazio. Personale gentile e disponibile, consegna bagagli in meno di 15 minuti. cosa si puo' chiedere di piu'?"

Punti positivi: "Complementary sake and great rice cracker snacks."
Punti negativi: "Come around more often to collect trash."

Punti positivi: "Service was excellent"
Punti negativi: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"

Punti positivi: "Comfortable and great crew"

Punti positivi: "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
Punti negativi: "N/A"

Punti positivi: "Great crew. I easy transfer!"
Punti negativi: "Food was not great."

Punti positivi: "even though middle seat, there was enough leg room to rest comfortably."

Punti positivi: "Good food and movies. Flight attendants were great."
Punti negativi: "Tight seating and it was hot. No way to control individual airflflow"

Punti positivi: "Very smooth ticketing and boarding on Tokyo to Manila."
Punti negativi: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Punti positivi: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Punti positivi: "Very helpful and polite"
Punti negativi: "I got a sore but comes the seat was not very padded"

Punti positivi: "I had a pleasant flight experience with JAL. Nothing to complain about."
Punti negativi: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."

Punti negativi: "Selections of movies"

Punti positivi: "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."

Punti negativi: "We had to wait until check in to sit together."

Punti positivi: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Punti negativi: "Nothing"

Punti positivi: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Punti negativi: "The flights were everything I expected and more."

Punti positivi: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"

Punti positivi: "The legroom is comfortable for a tall person."

Punti positivi: "Great service"

Punti positivi: "Food, pleasant and helpful flight attendants"
Punti negativi: "Long layovets"

Punti positivi: "Movie choices"
Punti negativi: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Punti positivi: "I liked the entertainment on board."

Punti positivi: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"

Punti negativi: "Seat was too hard"

Punti positivi: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Punti negativi: "Nothing."

Punti positivi: "Entertainment was good"
Punti negativi: "Seats were uncomfortable, food was terrible"

Punti positivi: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Punti negativi: "No food offered, not even a biscuit, only very basic drink selection."

Punti positivi: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

Punti positivi: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Punti positivi: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Punti negativi: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Punti positivi: "Food"

Punti positivi: "The most polite and attentative flight attendants and great food options."

Punti positivi: "The food and plum wine. The entertainment packet was nice too!"
Punti negativi: "The folks coughing on the plane."

Punti positivi: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Punti positivi: "Flight was on time. Staff was very friendly and courteous."
Punti negativi: "The seats were horrific. We flew economy because anything of an upgrade is ridiculously expensive. The seats were so tiny with NO leg room at all. I couldn't even fit my purse under the seat in front of me. I have had more space on Southwest flights. My husband, who is 6'1" could barely get his knees in front of him. This is insane for a 10 hr flight...worse on the way to Japan for a 13 hr flight. Also, not a whole lot of drink service. i was dying for water but it is very difficult to get out of the middle seat to find it. Would NOT book again on this airline."

Punti positivi: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."

Punti positivi: "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."

Punti positivi: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Punti negativi: "There was nothing I didn't like about this airlines."

Punti positivi: "excellent food,comfortable, easy check in process"
Punti negativi: "my bag was deemed not carry onable by staff but I had checked to make sure measurements met carry on criteria"

Punti positivi: "Great service. Great seat."

Punti positivi: "The upgraded seating."

Punti positivi: "Great 12hr flight"
Punti negativi: "Loved everything!!"

Punti positivi: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Punti negativi: "A newer plane with more restrooms would be great."

Punti positivi: "Always excellent Japanese service."
Punti negativi: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."

Punti positivi: "The crew was very good. The service was fine."
Punti negativi: "The food could have been better."

Punti positivi: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Punti negativi: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."

Punti positivi: "empty flight, foods tasted good."
Punti negativi: "The seat was uncomfortable. Entertainment choices were limited."

Punti positivi: "Good"
Punti negativi: "Good"

Punti positivi: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Punti negativi: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Punti positivi: "All."

Punti positivi: "Flight attendants were incredible!"

Punti positivi: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"

Punti negativi: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."

Punti positivi: "Their service"
Punti negativi: "Foods"

Punti positivi: "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
Punti negativi: "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."

Punti positivi: "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
Punti negativi: "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."

Punti positivi: "It was a fast flight, the crew was very accommodating and it was very comfortable."

Punti positivi: "Attendants were friendly."
Punti negativi: "Flight was late."

Punti positivi: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Punti negativi: "airline is unprofessional the whole trip was canceled"

Punti positivi: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."

Punti positivi: "I enjoyed the hospitality and attention to detail."

Punti negativi: "https://twitter.com/devanshsoni10/status/940564856142311424"

Punti positivi: "Good communication, food and services"
Punti negativi: "None"

Punti positivi: "The meals were healthy Japanese meals with lots of vegetables"

Punti positivi: "Food and entertainment is great."
Punti negativi: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"

Punti negativi: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."

Punti positivi: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"

Punti positivi: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Punti negativi: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."

Punti positivi: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Punti negativi: "Would like to listen to ATC"

Punti positivi: "It was OK. Time was the same as Asiana and Korea Air."
Punti negativi: "I don't Japan airport."

Punti positivi: "Comfortable. Excellent service."

Punti positivi: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Punti negativi: "The food. Though it's Halal but very poor quality you should have to improve it."

Punti positivi: "The ANA stuff at Chicago airport is nice and helpful"
Punti negativi: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"

Punti positivi: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Punti negativi: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."

Punti positivi: "Good food and service"
Punti negativi: "Delay too much time"

Punti positivi: "Stewards were very polite"
Punti negativi: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"

Punti positivi: "The flight attendants were very polite and kind."
Punti negativi: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."

Punti positivi: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Punti negativi: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Punti positivi: "Was able to request a gluten-free meal for the flight"
Punti negativi: "Nothing"

Punti positivi: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Punti negativi: "nothing"

Punti positivi: "As expected from the Japanese, super polite snd patient."
Punti negativi: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Punti negativi: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."

Punti positivi: "Very efficient, very fast boarding. Crew was polite."

Punti negativi: "Missed connecting flight due to delays from first flight"

Punti positivi: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Punti negativi: "The on line check-in failed and no explanations."

Punti positivi: "crews have good attitude"
Punti negativi: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."

Punti positivi: "Crew"
Punti negativi: "I had to wait and take a two hour flight later because there wasn't enough time to take the shuttle to the domestic part of the airport.,"

Punti positivi: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Punti negativi: "Delay on tarmack at airport. No fault of ANA"

Punti positivi: "The padding seems inadequate especially for medium and long hauls. It hurts sitting in the seats after 2 hours into the fight."

Punti positivi: "Great comfort."
Punti negativi: "Limited entertainment compared to other airlines."

Punti positivi: "No delay in schedule"
Punti negativi: "expect more movie variety"

"Boarding in Lahore is slow"

Punti positivi: "Good crew. Nice flight. Newer equipment."
Punti negativi: "The transfer process was a little burdensome."

Punti positivi: "Having social distance space to take a nap"
Punti negativi: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Punti negativi: "Food"

Punti positivi: "Good service from the crew and good food."
Punti negativi: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"

Punti positivi: "Always on time"
Punti negativi: "Food bad. Much better taste at the lounge in Doha"

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Clean, modern planes, on time, good service amd team."
Punti negativi: "If they bump me up to First or Business class.... :p"

Punti positivi: "Flight"
Punti negativi: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Punti positivi: "Because I was in the bulkhead seat - it was good."
Punti negativi: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("

Punti positivi: "All except the food"
Punti negativi: "The food"

Punti positivi: "Nothing as such"
Punti negativi: "Was in 9D both USB power and touch screen not working ."

Punti positivi: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Punti negativi: "I can't think of anything to make it better."

Punti positivi: "perfect"
Punti negativi: "better food"

Punti positivi: "Efficient, and courteous,seats too were comfy, neat amd clean"

Punti positivi: "Many movies (entertainment) I got front seat with leg space (comfort)"
Punti negativi: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."

Punti positivi: "EVERYTHING!!!"

Punti positivi: "Flight was fine"
Punti negativi: "Did not serve vegetarian food even after repeated requests"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Everything was perfect !!"

Punti positivi: "Attention to detail. Very professional."

Punti positivi: "Excellent entertainment very friendly crew"
Punti negativi: "Food...again"

Punti positivi: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"

Punti positivi: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Punti negativi: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Punti negativi: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."

Punti negativi: "Boarding"

Punti positivi: "On time and efficient"
Punti negativi: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."

Punti negativi: "this time food was not that good which when traveled before."

Punti positivi: "Qatar personal ground services they did the best they could in a difficult environment such as GVA airport. Cabin Crew FABULOUS Quality of space GOOD Food EXCELLENT Looking forward in flying again with QATAR AIRWAYS Thanks Tony Manias"
Punti negativi: "Although for some technical reasons the flight was considerably delayed, there was no action taken either by Qatar Airways or Geneva airport authorities to make the waiting more confortable!! The passengers of economy class and business class were all stacked in the same space (it looked more of a hangar...) Access to this space was only possible by stairs (No elevator - No escalator !!) No drinks offered, not enough chairs to sit and wait......etc The main blame is to put on Geneva Airport Authorities. This airport is a total mess From the moment one arrives at the airport area (access - parking - ..) till the moment of boarding... It should be boycotted by major and quality companies such as Qatar Airways and many others."

Punti positivi: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Punti negativi: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Punti negativi: "Out dated inflight entertainment system"

Punti positivi: "Not much except the on board crew are nice."
Punti negativi: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."

Punti positivi: "Enterment"
Punti negativi: "Crew nice alway take care customer"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti negativi: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Punti negativi: "Lack of movies"

Punti positivi: "Over all it was a good experience"
Punti negativi: "IEvery thing was fine."

Punti positivi: "-Cleanliness -on time arrival"
Punti negativi: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Punti positivi: "The professionalism of the staff"
Punti negativi: "No comment"

Punti positivi: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Punti negativi: "Service,"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Always exciting heading into Hamad intl Apt."
Punti negativi: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "timing"
Punti negativi: "qatar airlines has some old airplanes foods are not good"

Punti positivi: "Excellent service and aircraft! Top tier entertainment and food and wine."
Punti negativi: "NADA!"

Punti positivi: "Lots of space as the flight quite quiet. Very friendly staff."

Punti positivi: "Boarding and Seat comfort was good"
Punti negativi: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Punti negativi: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"

Punti positivi: "Everything was nice."
Punti negativi: "Nothing to complain about."

Punti negativi: "I didn't like putting two family on different seats far from each other"

Punti positivi: "Personale gentilissimo!"

Punti negativi: "Clean up the planes better"

Punti negativi: "Things were very scratched"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "The crew was helpful and polite, food was good"
Punti negativi: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."

Punti positivi: "Hi enjoy the trip"
Punti negativi: "No complaints"

Punti positivi: "Well oiled service machine."
Punti negativi: "None."

Punti negativi: "Good airline teamed up with crappy American brings them down. Don't waste money!!"

Punti positivi: "Environmentally mindful with some packaging"
Punti negativi: "There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts."

Punti negativi: "I hurt my knee. The legroom is too small."

Punti negativi: "Staff wasn’t helpful and gave false information"

Punti negativi: "Nice crew. Basic services. Early arrival."

Punti negativi: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."

Punti positivi: "Everything was well organized and on time. Good meals! Price was fabulous!"
Punti negativi: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Punti positivi: "The cabin crew were veey vwey friendly and nice to the passengers."
Punti negativi: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."

Punti positivi: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Punti negativi: "Nothing it was an enjoyable flight all the way around..."

Punti negativi: "Nice flight, nice crew"

Punti positivi: "Fantastic service staff food and beverages"
Punti negativi: "Just slightly hard when laying down on the seat to sleep"

Punti positivi: "Like that you served Finnish food! many choices of films to watch was great too!"

Punti positivi: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."

Punti positivi: "Great crew and discovered blueberry juice."

Punti positivi: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Punti negativi: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."

Punti negativi: "Crew wasn't attentive. Seats were small."

Punti positivi: "Service was exquisite"
Punti negativi: "No wifi"

Punti positivi: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Punti negativi: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Punti negativi: "Wasn't given vegetarian option for food and don't eat meat."

Punti positivi: "IT WAS THE MOST ENJOYABLE BUSINESS CLASS FLIGHT I EVER HAD. THANKS FOR THE HOSPITALTY AND SERVICE."

Punti positivi: "Good food, two hot meals."
Punti negativi: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."

Punti negativi: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Punti negativi: "business class was empty and not able to upgrade at an affordable price"

Punti negativi: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"

Punti positivi: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Punti negativi: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"

Punti positivi: "great flight. Left on time. Nice crew. Ditto for food and movies"
Punti negativi: "Sears always close together"

Punti positivi: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Punti negativi: "I have no complaints at all...."

Punti negativi: "One of the crew members was rude."

Punti positivi: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Punti negativi: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Punti positivi: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Punti negativi: "Some food has too many preservatives, margarine served instead of butter."

Punti positivi: "It was relatively inexpensive. I didn't mind the food/"
Punti negativi: "This flight was operated by BA. Seats were incredibly uncomfortable. When the guy in front of me reclined his head was practically in my lap. TV's were crappy and the in-flight selection was mediocre. In flights announcements were very loud through headphones."

Punti negativi: "No leg room"

Punti positivi: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Punti positivi: "Lenght of flight"
Punti negativi: "Babies crying :("

Punti positivi: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Punti negativi: "No complaints!"

Punti positivi: "Nothing"
Punti negativi: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Punti positivi: "Not much."
Punti negativi: "The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well."

Punti positivi: "Great flight, crew was very nice. I would rebook with British airways."

Punti positivi: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."

Punti negativi: "The food was not as usual."

Punti positivi: "It was a decent train ride."
Punti negativi: "Stating it’s a train from the beginning and not having to go from one train station to another."

Punti positivi: "I"

Punti positivi: "The crew was OK, but nothing special."
Punti negativi: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Punti negativi: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Punti negativi: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Punti positivi: "rien"
Punti negativi: "tout est à revoir !"

Punti positivi: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Punti positivi: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Punti negativi: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Punti negativi: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Punti positivi: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Punti negativi: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Punti positivi: "NA"
Punti negativi: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Punti positivi: "The crew was amazing and extremely helpful!"
Punti negativi: "The food could have been better"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Had decent room space seats comfortable"
Punti negativi: "My luggage could have arrived for a start"

Punti positivi: "The crew was very helpful in all respects."
Punti negativi: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Punti positivi: "Food"
Punti negativi: "Seat"

Punti negativi: "Boarding clusterf..."

Punti positivi: "Air. France usual"
Punti negativi: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Very little"
Punti negativi: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Punti positivi: "Crew was very nice and the food was excellent."

Punti positivi: "Food was ok."
Punti negativi: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Punti positivi: "The crew were polite and friendly"
Punti negativi: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Punti positivi: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Punti positivi: "The Air France service was ok. Got me to my destination on time and alive."
Punti negativi: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Punti positivi: "Food was good, crew was very professional and courteous. Flight was smooth."
Punti negativi: "Coach was cramped and the video system didn’t work very well"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "My seat"
Punti negativi: "Crew"

Punti positivi: "Great service"

Punti negativi: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Punti positivi: "On time."
Punti negativi: "Did not seat together passengers, although booked and checked in at the same time."

Punti positivi: "Quiet! No noise-canceling earphones needed. Delicious food."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Punti negativi: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Punti negativi: "Screen broke half way through flight. Food was poor"

Punti negativi: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Fine for a 45-50 minute regional flight."
Punti negativi: "Wouldn’t be great for long-haul flights."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Plus seat was good. On board crew was nice."
Punti negativi: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Punti negativi: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Punti positivi: "Nice crew, free snacks"
Punti negativi: "For taller people flying economy sucks . The seats are always to small"

Punti positivi: "Cabin crew very friendly and caring."
Punti negativi: "Airport services and lounge are OK."