Trova voli low cost per Hong Kong

Punti positivi: Customer care was super supportive

Punti negativi: Inflight sandwiches

Punti positivi: The crew.

Punti negativi: The time between flights.

Punti positivi: KLM STAFF WERE VERY PROFESSIONAL

Punti negativi: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Punti positivi: Everything works and quick to get to destination.

Punti positivi: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Punti positivi: Polite and friendly service

Punti negativi: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Punti positivi: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Punti negativi: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Punti negativi: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Punti positivi: Nothing

Punti negativi: My luggages are lost

Punti positivi: Flight crew try hard to please passengers.

Punti negativi: Aeroflot ground staff are rude, aggressive, very poor customer service.

Punti positivi: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Punti negativi: Great plus is a direct flight and price

Punti positivi: Seat was very comfortable. Very helpful crew.

Punti positivi: Great attentive crew.

Punti negativi: Boarding has no groups, seats are small

Punti positivi: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Punti positivi: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.

Punti negativi: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Punti negativi: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Punti negativi: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Punti positivi: Staff was extremely nice and helpful

Punti positivi: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Punti negativi: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

Punti negativi: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Punti positivi: Customer care was super supportive

Punti negativi: Inflight sandwiches

Punti positivi: Boarding was quick and flight was calm

Punti negativi: The coffe and breakfast.

Punti negativi: Flight got cancelled

Punti positivi: The seat were comfortable.

Punti negativi: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Punti negativi: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Punti negativi: Entertaintmebt was poor, and quality of screen was bad

Punti positivi: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Punti negativi: Traveling to Greece in off peak season.

Punti positivi: Food was great, enjoyed watching videos, staff very profession and friendly.

Punti negativi: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Punti positivi: Staff were professional and polite.

Punti negativi: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Punti negativi: Crew members in Amsterdam were very rude and disrespectful

Punti positivi: Flight was on time.

Punti negativi: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Punti positivi: The crew was informative

Punti negativi: Inflight sandwiches

Punti positivi: The crews were pretty great!

Punti negativi: The regulating of the temperature.

Punti negativi: Time

Punti negativi: Everything was OK

Punti positivi: The crew was terrific.

Punti positivi: The crew

Punti negativi: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Punti positivi: The crew was excellent and surprisingly the seats were comfortable.

Punti negativi: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Punti positivi: Quick boarding, comfortable seating. Great food!

Punti negativi: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Punti positivi: KLM are our airline of choice. A great full-service carrier with impecable standards.

Punti negativi: Nothing

Punti negativi: Information on arrival time was not correct

Punti positivi: Great airline

Punti positivi: Crew good and seat OK but not exceptional for business class

Punti negativi: Food was average - main course could have been better. Range of movies ok but not great

Punti positivi: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Punti negativi: Great plus is a direct flight and price

Punti negativi: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Punti negativi: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours

Punti positivi: TV on board

Punti negativi: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Punti positivi: About as good as they come.

Punti negativi: Nothing.

Punti positivi: Delay was for 30 min

Punti positivi: Nothing

Punti negativi: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.

Punti positivi: Seems that the exit row seat was very narrow!

Punti negativi: Be on time

Punti positivi: Reclinable seats.

Punti negativi: The food!! The lights could be dimmed as it was a night flight.

Punti positivi: Staff were professional and polite.

Punti negativi: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Punti negativi: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Punti negativi: The plane is so old..,

Punti positivi: Almost everything, especially the crew.

Punti negativi: Don’t feel like anything should be better to be honest

Punti positivi: Usual faultless KLM experience

Punti negativi: Nothing.

Punti positivi: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Punti negativi: Still don’t have my luggage yet

Punti positivi: TV on board

Punti negativi: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Punti positivi: Nothing

Punti negativi: My luggages are lost

Punti positivi: Great service and amazing crew

Punti negativi: All good!

Punti negativi: Organisation at the airport

Punti negativi: Very small in the plane

Punti positivi: The whole service went smoothly without rushing.

Punti negativi: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.

Punti positivi: The seat is good

Punti negativi: The price low a little more is better

Punti negativi: No landing form!!

Punti positivi: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Punti negativi: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Punti positivi: Flight arrived on time

Punti negativi: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Punti positivi: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Punti negativi: Move the drapes a few more inches back.

Punti positivi: Pleasant crew. Appropriate and efficiently served snack.

Punti negativi: Boarding and disembarkation were slow.

Punti positivi: The socks offered in business were comfortable and nice looking. The red wine was good.

Punti negativi: The food was just average and the seat not too comfortable

Punti positivi: Muslim food

Punti positivi: economy plus seats were nice, great movie selection, especially international movies

Punti negativi: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Punti positivi: on time; boarding was smooth; leg space was good

Punti negativi: wifi was not working; food was below average; movie selection options poor

Punti negativi: Improve quality of on board announcements.

Punti negativi: Seats not comfortable for long haul, better care

Punti positivi: The crew was cranky at the beginning of the flight.

Punti negativi: More space!