Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Venezia per Hong Kong
KAYAK è un motore di ricerca di viaggio. Ciò significa che passiamo in rassegna il web per cercare i prezzi migliori che possiamo trovare per i nostri utenti. Con più di 2 miliardi di ricerche di voli elaborate annualmente, siamo in grado di mostrare un'ampia varietà di prezzi e opzioni sui voli per Hong Kong.
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo per un volo per Hong Kong cambi entro 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Mix & Match ti consente di combinare biglietti di sola andata per risparmiare rispetto a un classico biglietto di andata e ritorno. Potresti quindi volare per Hong Kong con una compagnia aerea e tornare con un'altra.
A volte, le date di viaggio non sono scolpite nella pietra. Se le tue date di viaggio preferite non sono fisse, selezionando le date flessibili puoi vedere tutte le opzioni per volare per Hong Kong fino a 3 giorni prima/dopo le tue date preferite. Puoi quindi scegliere i voli più adatti alle tue esigenze.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti negativi: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Punti negativi: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Punti negativi: "Excellent"
Punti positivi: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Punti positivi: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Punti negativi: "Less delays"
Punti negativi: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Punti negativi: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
Punti positivi: "Flight attendants were very nice"
Punti negativi: "Movies on board need upgrade"
Punti positivi: "Service was great"
Punti negativi: "Sound on entertainment system did not work"
Punti positivi: "Clean plane, comfy seats and great staff"
Punti negativi: "Everything was good didn’t hate anything"
Punti positivi: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Punti negativi: "None."
Punti positivi: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Punti negativi: "No problems."
Punti positivi: "Excellent service. Good food. Great entertainment selection."
Punti negativi: "No free WiFi"
Punti positivi: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Punti negativi: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Punti positivi: "crew from the check in to airplane very good"
Punti positivi: "It was short."
Punti negativi: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
Punti positivi: "Shortest duration"
Punti positivi: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Punti positivi: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Punti positivi: "Friendly staff and great food. Cabin was spacious even for Economy."
Punti positivi: "Crews' performance was good."
Punti negativi: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Punti positivi: "In-flight service, in-flight entertainment, environment temperature"
Punti negativi: "Nothing"
Punti positivi: "the place. new. lots of space for the legs. air inside the plane was better than others."
Punti negativi: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
Punti positivi: "free movies"
Punti negativi: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Punti positivi: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Punti negativi: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Punti positivi: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Punti negativi: "Cabin is bit old, seats don't recline enough, smells musty."
Punti positivi: "All staff were very helpful and polite!"
Punti positivi: "The stewardesses were always smiling and very engaging!"
Punti positivi: "Very friendly staff, happy to explain and let us try the lemonade drink"
Punti negativi: "would have preferred more asian food options"
Punti positivi: "Efficent, courteous and reliable."
Punti negativi: "Nothing in particular."
Punti negativi: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."
Punti negativi: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Punti negativi: "Plane was hot and a lot of food but it wasn't very good."
Punti positivi: "The crew were fantastic and the meals were pretty good"
Punti negativi: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Punti positivi: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Punti negativi: "The only gripe for me would be the movie selection. There are not that many choices."
Punti positivi: "the service is good"
Punti negativi: "the seat is too small"
Punti positivi: "flight attendant in business not as nice as sfo to narita"
Punti positivi: "Great service, everyone was happy to do their job"
Punti negativi: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Punti negativi: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Punti positivi: "The food"
Punti negativi: "All old movies in English"
Punti positivi: "Comfortable flight and cabin crew were very good"
Punti positivi: "The best service I have ever received. The stewardess ladies are incredible."
Punti negativi: "Alternative movie options."
Punti positivi: "Fast, friendly staff."
Punti positivi: "Overall everything was good... Good food, comfortable and new plane"
Punti positivi: "Great airline. If I give United 1 *, then ANA gets 4* in my book. The staff and flight attendants are very attentive to your needs, polite, always pleasant. I've been using ANA for my frequent trips between Japan and the states, they are consistent. The in flight food is good. You will get complimentary wine, Haagen Dazs ice cream dessert. Cathay Pacific also serve HD ice cream, but half the size on lunch meal. ANA serve on both meals."
Punti negativi: "i could give ANA a 5*, but I think their web site needs work ! their web navigation is kinda confused, a little bit less intuitive. If you are in the US you need to log on to the ANA US site, the JP site is in Japanese and it will not redirect you to US. On line check in can get confused as a lot of time it would not recognize the booking number, you have to use a long 10 digit e-ticket number. My fight from Tokyo to HKG would let me check in and get seat assignment until 24 hours before the scheduled flight. The seat map shows all seat ps were taken without telling what is going on."
Punti positivi: "Time no delayed, Crew very nice, Nice and clean aircraft."
Punti negativi: "No ice cream serve on board"
Punti positivi: "Delhi airport was good, they do with respect"
Punti negativi: "seats are too small and their is no foot rest like other airlines . their is nothing to entertainment"
Punti positivi: "Boarding was the fastest I've ever seen on an international trip. Thank you!! And the flight arrived earlier than anticipated. So travel was great."
Punti negativi: "Tight quarters in the economy class were much less comfortable than the ANA flight to Narita. And why isn't there at least a curtain in front of the restrooms - there's way too little privacy in that regard. One should not be able to see the toilet from 10 rows back whenever the door is opened!"
"La miglior compagnia aerea"
"La miglior compagnia aerea Sempre una garanzia"
Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."
Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."
Punti positivi: "Great business class"
Punti negativi: "Broke my luggage"
Punti negativi: "Niente"
Punti negativi: "Food"
Punti positivi: "Amazing seats and crew"
Punti positivi: "Crew was good"
Punti negativi: "food"
Punti positivi: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Punti negativi: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."
Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."
Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"
Punti positivi: "Tutto perfetto: cordialità, cena, confort"
Punti negativi: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Punti negativi: "Istruzioni al personale di terra e della luonge"
Punti positivi: "same, crew is amazing"
Punti positivi: "The food was good, good intertainment options"
Punti negativi: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"
Punti positivi: "On thiime.Good Meal. Professional flight crew."
Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"
Punti positivi: "The cabin crew worked hard and were extremely professional and friendly. they are to be commended for this!"
Punti positivi: "Good choice of entertainment."
Punti negativi: "Food can be improved. A little bit of innovation is needed."
Punti negativi: "It was too cold in the airplain"
Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."
Punti positivi: "Like the cabin crew... comfortable seat in the business class"
Punti positivi: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Punti negativi: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Punti positivi: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Punti negativi: "A lot of background noise when using the supplied headphones"
Punti negativi: "Seat allotment"
Punti positivi: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Punti positivi: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."
Punti positivi: "Good everything"
Punti negativi: "Nothing"
Punti negativi: "The business class section was very run down, old and dirty looking."
Punti positivi: "Every one was very friendly"
Punti positivi: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Punti negativi: "I didn't like that my connecting flight was with another airline"
Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"
Punti negativi: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Punti positivi: "The flight was excellent, good service and excellent staff"
Punti positivi: "Arguably the best service I've ever had on a flight"
Punti negativi: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Punti positivi: "Entertainment and space were great. Lots of options."
Punti negativi: "Crew seemed as tired as I did. The food could have been better for the price."
Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"
Punti positivi: "Nothing"
Punti negativi: "Kayak booked the ticket through flight network and when we reached airport the airline staff was not able to find the ticket. The flight was missed in trying to find what went wrong and when called the flight network they told that due to insufficient time between booking and departure time they canceled the reservation. No message was sent for cancelation and it caused a lot of troubles and grief to all involved."
Punti negativi: "personale mediocre"
Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"
Punti positivi: "Beautiful planes, clean, crew members very cordial and attentive. Entertainment rock solid as always."
Punti negativi: "Stuff slightly young and overly cordial, sitting at exit row and people were allowed to loiter by the service pass, chatting etc. Crowded flight mgt justify the above."
Punti negativi: "Me, my husband and my daughter didnt get seats together in the aircraft though we checked in before 48 hours."
Punti positivi: "Fast"
Punti negativi: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Punti positivi: "Great Business class! Excellent service."
Punti negativi: "Food wasn't as good as other middle eastern airlines."
Punti positivi: "Seating and hospitality"
Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"
Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"
Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"
Punti negativi: "Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”"
Punti positivi: "Great flight"
Punti negativi: "Boarding was late and line was very lonf"
Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"
Punti negativi: "70’ late on a 45’ flight"
Punti positivi: "Captain was great !"
Punti negativi: "Food"
Punti positivi: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."
Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."
Punti positivi: "The seats aren’t the greatest"
Punti negativi: "Just the seats"
Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"
Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."
Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"
Punti positivi: "Boarding was smooth"
Punti negativi: "The aircraft was horrible No space at all even after paying for a better seat"
Punti negativi: "Delayed 45 mins making transfer for international flight difficult"
Punti positivi: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."
Punti positivi: "Swiss took care of arranging hotel for us and substitution flight."
Punti negativi: "Missed connection flight because of delay"
Punti positivi: "Staff, food, on board entertainment all very impressive. Great flight."
Punti positivi: "Crew very courteous as usual"
Punti negativi: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Punti positivi: "Swiss Lounge, food excellent."
Punti negativi: "everything was very good"
Punti positivi: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."
Punti positivi: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Punti negativi: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Punti positivi: "Not applicable."
Punti negativi: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."
Punti positivi: "service, food and chocolate"
Punti negativi: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Punti negativi: "Flight was 30 minutes late which made our connection very tight."
Punti negativi: "It was so hot in the plane and there were no air vents to keep air circulating."
Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."
Punti positivi: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Punti negativi: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."
Punti positivi: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Punti negativi: "Nothing it was all great! Even music was playing while we waited on the plane."
Punti positivi: "The seats in exit row were large enough for me to straighten my legs"
Punti negativi: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Punti positivi: "Boarding was quick and efficient"
Punti negativi: "Nothing I can think of was bad just a regular fight."
Punti positivi: "Excelente"
Punti negativi: "Excelente"
Punti positivi: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Punti negativi: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"
Punti positivi: "Very friendly crew, good legroom in economy, excellent meals."
Punti negativi: "None"
Punti positivi: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."
Punti negativi: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"
Punti negativi: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"
Punti positivi: "Very little legroom, food was excellent"
Punti positivi: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Punti negativi: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."
Punti positivi: "staff were very helpful"
Punti positivi: "Once staff arrived all went well."
Punti negativi: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."
Punti negativi: "The bar between the seats is not going up all the way"
Punti positivi: "The quiches are so yummy, and very compact and easy."
Punti negativi: "Major delay"
Punti positivi: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Punti positivi: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."
Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"
"Never booked this flight"
Punti positivi: "Crew was great, on time flight, clean plane."
Punti negativi: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Punti positivi: "So rude crew"
Punti positivi: "The seats were so comfortable"
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"
Punti positivi: "The crew were excellent and seats were comfy."
Punti negativi: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Punti negativi: "I congratulate the KLM crew!"
Punti positivi: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Punti negativi: "Food quality was not so good."
Punti positivi: "No delay and nice staff"
Punti negativi: "Troppo ritardo"
Punti positivi: "Nice attention and good food. Plane and seats are confortable"
Punti positivi: "Good for both."
Punti negativi: "Bigger seats."
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "KLM staff is great"
Punti positivi: "Amazing crew"
Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Punti negativi: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Punti positivi: "Everything is alright"
Punti negativi: "old screens and entertainment system leg room to small"
Punti positivi: "Efficient crew"
Punti negativi: "Long, slow line at check in. Not many new movies or tv shows"
Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Punti positivi: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Punti positivi: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Punti negativi: "Nothing to say"
Punti positivi: "kLM staff was great."
Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Punti negativi: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."
Punti positivi: "Flight crew was fine. Food was good."
Punti negativi: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Punti positivi: "Delayed flight but staff apologized as for safety reasons."
Punti negativi: "Very late arrival"
Punti negativi: "Bit cramped for space"
Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Punti positivi: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Punti negativi: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Punti positivi: "My bagage broke"
Punti negativi: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Punti positivi: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"
Punti positivi: "Easy boarding, plenty of room"
Punti positivi: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Punti negativi: "Nothing!"
Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"
Punti positivi: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Punti negativi: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"
Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"
Punti positivi: "The crew service is impeccable. Ground services very friendly and professional."
Punti negativi: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"
Punti positivi: "No chargers or tv on planes"
Punti negativi: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."
Punti negativi: "Cibo"
Punti negativi: "I badly needed more leg room."
Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"
Punti positivi: "Tutto bene"
Punti positivi: "We got to our destination"
Punti negativi: "They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to."
Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"
Punti positivi: "It was a short flight"
Punti negativi: "Enough room to sit. The worst cramped seat I have ever had to fly in."
Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"
Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"
Punti positivi: "One amazing member of staff - she was the only redeeming person of all the cabin crew. The snacks were good (mini cheddars, mini twix bars and mcvities digestives)."
Punti negativi: "EVERYTHING, but top 3 are: comfort (seats are TINY), legroom (there isn’t any), entertainment (very limited). Lastly, I think I’ll have to gauge out my eyes and ears if I have to endure their safety video one more time..."
Punti negativi: "Tempo di off-boarding"
Punti negativi: "I film in italiano sono limitati"
Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"
Punti negativi: "Il ritardo di 1 ora per la partenza"
Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"
Punti positivi: "Good service, boarded quick and landed early"
Punti negativi: "Nothing"
Punti negativi: "Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits."
Punti negativi: "No food served on this flight."
Punti positivi: "Great service Yummy meals Free movies to watch Comfortable seats with use of pillow and blanket"
Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."
Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."
Punti positivi: "Loved the 787. One flight attendant was just great. She made the difference on the flight! Didn't get her name but the trip was made better by her. Thank you!"
Punti negativi: "My flight from Venice was almost 2 hours late leaving. I missed my connecting flight to Baltimore and was removed from the list even though the Baltimore flight left about 15 minutes late. I had 25 minutes to make it to my connecting flight but was already removed. Airline said I had to be through security within 35 minutes of the flight. I could not get a flight out until the next day."
Punti positivi: "Fast and friendly."
Punti negativi: "My seat did not recline. There was no charger for a phone or screens to watch anything or WiFi on the flight."
Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."
Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."
Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"
Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"
Punti negativi: "Didn’t realize you had to pay for coffee or a non-alcoholic drink until after we were asked what we’d like to drink."
Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"
Punti positivi: "BA overall service was good."
Punti negativi: "Boarding at venice was a disaster. they changed gate without annoncing it in english. I am sure they did it in Italian but not every travel speaks italian. getting on bus to airplane was not organized at all. staff let people ahead of me taking their carry on bags larger than my normal size bag but asked me to check in mine. i thought perhaps i am amoung the last and there is no room left. how ever while i was waiting they let many others take their carry on with them. i explained them that i have expensive Murrano glass in my carry on and prefer not to check in or at least provide a tag to mark it fragile. response was that we are out of tag! and i have no choioce. i was very upset theway they trreated me and told them i will file a complain and took their picture. almost by the time i was getting on bus one of crew approached me with at Fragile tag to add to my bag. after all when i received my carry on bag in LAX many of my gifts were smashed and broken."
Punti positivi: "Great crew. Comfortable."
Punti negativi: "Business class seat configuration remains a problem. Meal service changes means no acknowledgment of frequent fliers with status. Meals assigned in row order so no choices left if you sit at back of business class. If your loyalty is not recognised why be loyal to BA????"
Punti positivi: "Easy on and off the plane"
Punti negativi: "Having to take the shuttle to the gate."
Punti positivi: "Food was excellent"
Punti negativi: "Seats and seat configuration"
Punti positivi: "I liked the fact that boarding and exiting the plane was fairly quick. There were 2 exits we used which sped up the process."
Punti negativi: "The rude British Airways representatives at check in should be retrained. One gentleman asked me if I wanted to check in my carry on because the flight was full. He said it was optional and I said no. He continued to pressure me into doing this and I clearly told him no several times. I guess he got upset that I didn’t wanna check in my bags that he asked me to place my SMALL CARRY ON (my backpack) in the luggage size checker to verify it fit. It did fit except a small part poked out because I had stuffed some souvenirs in there. It was clearly small and could clearly fit under my seat, but he said I had to check it in. This angered me but I kept my cool and walked away. Customer service doesnt start with British Airways."
Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."
Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"
Punti positivi: "Great service, pleasant attendants and on-time departure / arrival."
Punti negativi: "The shortest, most uncomfortable legroom of any major carrier."
Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."
Punti negativi: "Drinks not complimentary. The tickets we bought come with one checked bag for free, but the airline said since we bought it on Kayak it doesn't come with a free checked bag. Had to pay an extra $40 for each. Deceptive policy if you ask me on behalf of British Airways."
Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"
Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"
Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"
Punti positivi: "Good variety of onboard entertainment. Middle seats felt roomy."
Punti negativi: "The staff weren't the most professional (save for one or two members) and the food was not great."
Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."
Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."
Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."
Punti positivi: "Clean plane; friendly crew..."
Punti negativi: "BA charges for everything on the plane, even water!"
Le compagnie aeree che partono da Venezia e arrivano per Hong Kong hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Venezia per Hong Kong
Mascherine obbligatorie a bordo, mascherine fornite sui voli da Venezia per Hong Kong
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli da Venezia per Hong Kong
Test per anticorpi, test per sintomi per i voli da Venezia per Hong Kong
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili da Venezia per Hong Kong