Trova voli economici per il Kazakistan

"This is the worst flight experience"

Punti positivi: "i was told i miss my flight by 5 min and and they told me they wil book mw next flight and gave me a phone number when i called the ph9ne number i was given they asked ms 1400$ more and that was for a week latter flight when i asked for atleast refund or flight cridet they dniede me and wasnt even want talk to me."
Punti negativi: "make it right by giving me my flight cdidet oroney back aince i was dnied."

Punti negativi: "Everything was just great in their business class."

Punti negativi: "My flight time was changed but I didn’t receive any email regarding the change"

Punti negativi: "Didn’t even take off!"

Punti positivi: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"

Punti positivi: "Excellent crew and great food."

Punti negativi: "Food"

Punti positivi: "Very pleasant and comfortable flight with QA."
Punti negativi: "Nothing"

Punti negativi: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Punti positivi: "Boarding its took along , food it's bad"

Punti negativi: "Too much A/C, feel cold."

Punti negativi: "Great"

Punti positivi: "Plane quite empty so lots of space."
Punti negativi: "Service not very attentive, had to repeatedly ask."

Punti negativi: "I truly enjoy this airline! No complaints"

Punti negativi: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."

Punti positivi: "The attendants were great."
Punti negativi: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Punti positivi: "Entertainment"
Punti negativi: "Food"

Punti positivi: "Delighteful experience"
Punti negativi: "Better guidance at transit stop"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Punti negativi: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."

Punti positivi: "Good leg space, friendly crew, excellent plane."
Punti negativi: "This is for ALL airlines: It takes so long to get off the plane!"

Punti positivi: "Plane was very empty so it allowed us to spread out."
Punti negativi: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Punti positivi: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Punti negativi: "Additional toilet may be considered"

Punti negativi: "Food and service and crew"

Punti negativi: "Everything"

Punti positivi: "The Qatar crew was great and the entertainment was on point."
Punti negativi: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

Punti positivi: "Overall"
Punti negativi: "Overall"

Punti positivi: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Punti negativi: "seats are a bit tight"

Punti negativi: "Service is great and the plane flew so smooth"

Punti positivi: "Loved the food and entertainment."
Punti negativi: "Not enough leg room and space between the chair in front."

Punti positivi: "Stopover in Doha fun. The people are so friendly."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Staffs were helpful!"
Punti negativi: "Food portion can be improved."

Punti positivi: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."

Punti positivi: "The crew was fantastic!! They saved this rating."
Punti negativi: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"

Punti positivi: "Excellent service and in time flights."
Punti negativi: "Nothing."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti negativi: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Punti positivi: "The airplane was spacious."
Punti negativi: "The omelette was too tough."

Punti negativi: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."

Punti positivi: "The crew was professional and friendly. The flight was on time."
Punti negativi: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."

Punti positivi: "Boarding and Seat comfort was good"
Punti negativi: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Punti positivi: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Punti negativi: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."

Punti positivi: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Punti positivi: "On Time Cabin Crew great"
Punti negativi: "Seats are so tight you will sense both of your neighbors skin during the entire flight"

Punti positivi: "The crew very a mezzaning"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Crew was attentive, friendly and helpful."
Punti negativi: "Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again."

Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Sandwich was good and the seats had good padding and comfortable."

Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Punti positivi: "Nothing is changing, they need to make some adjustments"

Punti positivi: "The crew is very nice and try to make the flight experience easier."
Punti negativi: "They lost my luggage, and this is not the first time either"

Punti positivi: "The food was great. The seats were soft and there was enough legroom."
Punti negativi: "We were stuck on an aisle where the seats don't adjust on one of the flights, but it was a relatively short flight. The boarding process was a little disorganized, but we were able to get on the plane quickly. The worst part was the home airport. I don't know how much control Turkish airlines has over that airport, but the bathrooms we're absolutely disgusting."

Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Punti positivi: "The food and entertainment was good. The crew was very nice."

Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Excellent check-in and in-flight service"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Punti negativi: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."

Punti positivi: "friendly people. good food. top notch service"

Punti positivi: "Good food and service"

Punti positivi: "Meal,airplane"
Punti negativi: "A little turbulence"

Punti positivi: "Great attention and kindness from the attendants"
Punti negativi: "The cabin was very very hot during the flight."

Punti positivi: "Entertainment is good, many movies and games for kids."
Punti negativi: "Flight attendants are rude."

Punti positivi: "Good selection of entertainment, comfortable seats."

Punti positivi: "everything"
Punti negativi: "late boarding"

Punti positivi: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Punti negativi: "My luggage was ruined due to poor handling."

Punti positivi: "Smooth ride"
Punti negativi: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"

Punti positivi: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Punti negativi: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Punti negativi: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."

Punti positivi: "Cabin attendants tried to be helpful and pleasant."
Punti negativi: "food was very unimaginative, way too much carbohydrates, and little attention to a healthy diet. Movies were constantly being interrupted by announcements - like 20 times per movie. This was on flight from Istambul to NYC, not the one from Tel Aviv."

Punti negativi: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Punti negativi: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."

Punti positivi: "Good flight service. Nice STAR lounge in Milan"
Punti negativi: "On line check-in does not remember frequent flier info."

Punti positivi: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Friendliness of the crew and their willingness to serve"
Punti negativi: "Boarding process at Istanbul and aircraft maintenance"

Punti positivi: "As usual on Turkish Airlines, the crew was very friendly and helpful."
Punti negativi: "The entertainment system on the plane was not working. They woke people up to give us dinner at 1:00 am (Almaty time) and again for breakfast more than 2 hours before the flight ended. Let people sleep!!"

Punti positivi: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Punti negativi: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Punti positivi: "Everything was appreciated"

Punti positivi: "Crew were very nice and professional."
Punti negativi: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."

Punti positivi: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Punti positivi: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."

Punti positivi: "Good food, great crew."
Punti negativi: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Punti positivi: "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Flight delayed"

Punti positivi: "Cabin crew were great."
Punti negativi: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Punti positivi: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Punti negativi: "Paying more attention to bags transportation between plains"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was attentive"
Punti negativi: "We sat on the runway for an hour."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "crew was good food was good"
Punti negativi: "comfort"

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "You canceled my trip"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "All were OK."

Punti negativi: "Voli in ritardo"

Punti negativi: "See above. What a disaster!"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti negativi: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "The staff was professional and friendly"
Punti negativi: "The seats were too close to the row in front of them. I've taken 12 flights from the USA to Europe since 1990 and the two I've taken on Lufthansa this month were horrible! Airplane food is always bad...who cares. But being trapped in uncomfortable seats with no room to shift your position for a six plus hour flight is inhumane! My son is 6'2" and his knees were literally against the back of the chair in front of him, luckily my daughter was in that seat so she didn't recline it on his knees. My back was killing me in the first hour (I'm only 5'2") my 13 year old daughter complained that her back was killing her by the end of the flight. I've never flown Lufthansa before and will never again!"

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti positivi: "Decent food."
Punti negativi: "No onboard entertainment."

Punti negativi: "Troppo freddo"

Punti positivi: "There's nothing much that's positive to say about this leg of our journey."
Punti negativi: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti positivi: "I had 20 mins to transfer from one flight to the next on a bank holiday weekend full of passengers. The staff stopped me and two other passengers to completely expedite our transfer process and I made the connecting flight."

Punti positivi: "Good flight attendants"
Punti negativi: "Delayed a bit"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "Travel in flight was good. Flight was missed due to delay in the airport and they made it clear that this was a bulk rate ticket and any rebooking was almost a favor on their part. That being said with some chatting to the service agent she softened up and started to be more helpful. Wish she could have been more helpful from the start and ended up being rerouted through another city despite a codeshare flight leaving directly to my final destination which would have been the normal switch. Oh well, those are the breaks with a bulk price ticket. Once in flight, service was very good and plenty of open seats, so room to stretch out."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "Everything's just fine"

Punti positivi: "Nothing"
Punti negativi: "Service and attitude"

Punti negativi: "Later"

Punti positivi: "Great service and amazing crew"
Punti negativi: "All good!"

Punti positivi: "Aeroflot was bad airline I will not fly with them again"

Punti positivi: "The cree was nice."
Punti negativi: "My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help."

Punti positivi: "Crew was excellent"
Punti negativi: "Ear buds very mediocre sound quality."

Punti positivi: "Crew was very helpful and friendly."
Punti negativi: "Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING."

Punti negativi: "Out buggage was lost. We spent a lot of time to find our suitcase."

Punti positivi: "Timely"
Punti negativi: "Better boarding experience with consistency in allowance for appropriate carry on luggage."

Punti positivi: "My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much. The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n"

Punti positivi: "The crew was professional."
Punti negativi: "The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights."

Punti positivi: "Il personale molto gentile"

Punti negativi: "The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated"

Punti positivi: "Crew"
Punti negativi: "Passengers"

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti positivi: "Great onboard service and timely departure and arrival."

Punti negativi: "Chek in took forever. They didn't have enough people at the counter. Flight took off late from New york to Moscow. Airline doesn't support TSA Pre service , which makes no sense . I had to stand in long security check point line , when I have trusted traveler privilages . Plane is super uncomfortable. Small seats. No hard liquor for 10 hour flight . Staff not so friendly ."

Punti negativi: "Late,uncomfy seats,crews were not able even to smile"

Punti positivi: "comfortable"
Punti negativi: "I liked it all."

Punti negativi: "Very hot and stuffy in the plane, as usual."

Punti positivi: "Good seats,fast takeoff/land, good movies"
Punti negativi: "Got out of date butter"

Punti positivi: "Everything"
Punti negativi: "N/A"

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti negativi: "It took 90 mins to park the plane after landing and we couldn't do anything but remain in the seats the whole entire time. The entertianment shows should be available for people after landing. My screen was broken from the beginning and I told the crew about it either change the seat or restore but she ignored my request three times. In the end, after an hour later no one did anything,I finally went to the back of the plane to do something. Bad customer service."

Punti positivi: "Crew was very nice and food was pretty good, even got an ice cream!!!"
Punti negativi: "I can never sleep on a plane and TV wasnt working :( It worked for the safety video, but stopped right after... for the whole duration of the flight... its hard to stay entertained on 12.5 hours flight... i only had one game on my phone... it felt like 48 hours... hopefully it doesn't happen on the way back"

Punti positivi: "Plenty of food, meals and snacks. Plenty of new movies to watch."

Punti positivi: "Good flight, departing Moscow wasn't so bad even with the wintry conditions (JFK on the other hand...) Flight staff was friendly and well dressed, video worked, needs were met. Wasn't cold on the flight though I did sit by the window seat so the temperature was adjusted accordingly :) Overall, very pleased with Aeroflot. Would I do it again? Already have a trip booked in two months!"
Punti negativi: "Two go-rounds due to wind sheer in the airport environment."

Punti negativi: "We boarded our flight in a timely manner. We sat in our very uncomfortable seats and were unpleased to discover that we did not have any in flight entertainment due to a major glitch in the in the screen systems. The flight attenders offered to scatter us around the airplane to no avail. More than half of the airplane was without entertainment and no options for alternatives. No one should be stuck on an crowded airplane fo 9 hours with nothing to do."

Punti positivi: "not all crew members were nice. you cannot really enjoy movies without subtitles because the headphones are always low quality and there is alot of enhine noise."

Punti positivi: "Seats were comfortable. Decent room"

Punti positivi: "Great service, comfortable cabin, tasty snacks"

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: "Both flights on time, plane clean & comfortable, good food, courteous service. Would consider them again in the future."

Punti positivi: "השירות, הצוות, העמידה בזמנים-היה בסדר גמור!"
Punti negativi: "המזוודה של מרים נשארה במוסקבה! כבר שלושה ימים היא מסתובבת ללא החפצים האישיים שלה-ללא הציוד, איפור, הלבשה אישית, פיז'מה, נעלי-בית ובגדים להחלפה. נכון שאמרו לה במשרדי איירפלוט שהיא יכולה לרכוש ציוד נחוץ וישלמו לה בהצגת קבלות, אבל עכשיו יש לה הוצאות לא מתוכננות והכסף הולך למינימום דברים שאי אפשר להסתדר בלעדיהם ושווים כסף, זמן ונוחות. המזוודה בינתיים איננה! איפה מזומן להוצאה הלא צפויה הזאת? איפה פיצוי על עגמת נפש? ומתי כבר תגיע המזוודה??!"

Punti negativi: "Got food poisoning during the flight."

Punti positivi: "Many times I've seen bad comme ts about Aerofloat but really can't figure out. Not onky that they are cheap but servjce is really amazing. Love the crew, love the plains... the only thing to complain about is food. But then food is disaster in almost every plain I flew so far so that doesn't change much."

Punti negativi: "No vegetarian food options Boarding was delayed but no announcement was made"

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "The crew apologized on board"
Punti negativi: "Flight was delayed by 3 hours, without any notice from Aeroflot, when we landed, it took almost 20 minutes in the bus driving to the terminal. Once we got to the terminal, our luggage was delayed by another 30 min. No one met connecting passengers, no one explained the reasons for delay - poor experience."

Punti positivi: "Everything! Excellent service!!"

Punti positivi: "Anytime I wanted a drink of orange juice they accommodated me."

Punti positivi: "Good crew. Good airplane."
Punti negativi: "Poor lunch."

"They gave me terrible time at check in in Odessa"

Punti positivi: "Il personale gentile e cordiale."

Punti positivi: "good"
Punti negativi: "improve list of movies"

Punti positivi: "Plane was newer and the cabin crew were courteous."
Punti negativi: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Punti negativi: "Better communication on board. It was difficult to hear and to understand announcements, which were few."

Punti negativi: "The flight was delayed for other travelers but that caused me to miss my driver"

Punti positivi: "Nothing in particular."
Punti negativi: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Punti positivi: "The service was great"
Punti negativi: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Punti positivi: "Nothing."
Punti negativi: "Punctuality. My flight was delayed over 1.5 hour."

Punti negativi: "Having to be bussed both two and from the planes by a surety ground staff stinks"

Punti negativi: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."

Punti positivi: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Punti negativi: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Punti positivi: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

Punti negativi: "I was traveling with 2 little kids. Plane was delayed but it happens. However crew and airport staff completely ignored requests for help. It started when they directed everyone to 3 flights of stairs, including people with strollers. It became worse after that."

Punti positivi: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Punti negativi: "Food could be better, but it wasn't bad in any way."

Punti positivi: "Very well organized airport, very easy to get to the gate for transfer."

Punti negativi: "Security. I got my wallet stolen from inside my backpack in the overhead bin."

Punti negativi: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."

Punti positivi: "I love Dreamliner windows"
Punti negativi: "Flight was delayed"

Punti positivi: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Punti negativi: "No entertainment to see and do. You have to have your own music and movies or read a book"

Punti negativi: "It was horrible. They canceled my flight so I couldn’t go. They have stolen my $$$ :("

Punti negativi: "Ear bud connector was broken"

Punti negativi: "Flights were very late, had to take different flights, arriving 5h later and too late for an appointment. Very disappointed."

Punti negativi: "Flight cancelled with poor communication."

Punti positivi: "Good food and service."
Punti negativi: "Tv is very difficult to see at that distance. Poor choices of films."

Punti negativi: "Incomfortable chairs"

Punti positivi: "Good price. The in-flight meal was hot and delicious!"

Punti positivi: "Service, personal space. New aircraft."
Punti negativi: "Wifi would be good"

Punti positivi: "The price was ok for last minute"
Punti negativi: "Boarding was a mess no order by back and window seats first"

Punti positivi: "The food and entertainment"
Punti negativi: "I did not like the terrible services!"

Punti positivi: "Crew was great. Food was good."
Punti negativi: "No on-board entertainment."

Punti positivi: "Flight on time... arrived on time.... food was great...."

Punti positivi: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Punti negativi: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Punti positivi: "It was on time"
Punti negativi: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."

Punti positivi: "getting snack & drinks without charge"

Punti negativi: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."

Punti positivi: "courteous and pleasant"
Punti negativi: "Nothing particular"

Punti positivi: "They are compatible to the standard of other international airline. Very courteous and professional."
Punti negativi: "Bathroom comote lid did not stay up when I lifted and constantly coming down so that it was a nuisance to use the bath room."

Punti positivi: "Barely nothing"
Punti negativi: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."

Punti positivi: "On time"
Punti negativi: "Baggage fee and hot plane prop plane"

Punti positivi: "Nice crew and polite"
Punti negativi: "Bathrooms, not clean and not functioning Delays"

Punti positivi: "food prices, all on time"
Punti negativi: "entertainment"

Punti positivi: "The crew has always been extremely friendly and accommodating"

Punti positivi: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Punti negativi: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."

Punti positivi: "Well air conditioned plane. Prompt service"

Punti negativi: "Bad flight dirty carpets Kosher Food was not good at all"

Punti negativi: "Free drinks please"

Punti positivi: "I took an international flight so we were on the new Dreamliner planes and they were very nice. The windows were huge and had a way of dimming so that it was dark in the plane without having to shut them completely. The seat spaces were fairly small but overall it was a very updated plane. I am a very picky eater but 3 of my 4 meals were delicious!! They mostly serve pasta with some sort of meat but I noticed that myself and I were licking our plates clean!"
Punti negativi: "It was VERY obvious that the people that work for this company REALLY hate their jobs. When I checked in they were rude and threatened to take my computer because they told me I couldn't bring it into the US. When I got back home to customs they laughed and told me that that isn't true at all. In the flights the stewards and stewardess' never smiled, they hardly made eye contact and just seemed to absolutely hate life. At one point I was so hungry so I asked to purchase some pringles because that was something that advertised on the loud speaker. When I asked the flight attendant she made the biggest deal about it, laughed in my face and basically told me no. To be honest I am not sure if this sort of a attitude is something that is part of a different culture but I feel that if people are in the service industry that they should at least smile and respond with, "you're welcome" when someone says, "thank you". I will 100% not take this airline again due to the very rude people one board and horrible customer service."

Punti positivi: "Their online boarding passes failed to work at TSA. Instead of apologizing for the issue, they refused to give us paper passes so we missed the flight."

Punti negativi: "For a ticket of more than 300 usd you would expect at least a sandwich and a drink...."