Trova voli economici per il Vietnam

Punti positivi: "The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!"
Punti negativi: "The food was a little bland, but that is nit picking. For airline food, it was very good."

Punti positivi: "Cabin crew were very helpful and polite."
Punti negativi: "Food lacked flavor."

Punti positivi: "Amazing crew"
Punti negativi: "Perfect"

Punti positivi: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Punti positivi: "Typical JAL, nearly everything was fantastic."
Punti negativi: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."

Punti positivi: "Crew was very polite. Great food and service."

Punti positivi: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Punti negativi: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Punti positivi: "Volo partito ed atterrato in orario, nonostante l'aereo fosse praticamente pieno. Sedili comodi e con un buon spazio. Personale gentile e disponibile, consegna bagagli in meno di 15 minuti. cosa si puo' chiedere di piu'?"

Punti positivi: "crew was professional, attentive and polite"

Punti positivi: "Everything was great"
Punti negativi: "Lower the price"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Sturdest were very kind"
Punti negativi: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."

Punti positivi: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Punti negativi: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Punti negativi: "No AC"

Punti positivi: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Punti negativi: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"

Punti positivi: "Excelent good service.Staff are friendly."
Punti negativi: "Almost i like everything"

Punti positivi: "Really nice crew, the flight was great."
Punti negativi: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."

Punti positivi: "Great service."

Punti positivi: "The drink which call Kiwi which taste was so nice."

Punti negativi: "Meal was served frozen."

Punti positivi: "Flight was comfortable enough"
Punti negativi: "4 stars for food and entertainment as it was only an hour flight."

Punti positivi: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Punti negativi: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."

Punti positivi: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Punti negativi: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."

Punti positivi: "Wonderful crew!"

Punti positivi: "Politeness. It definitely stands out."
Punti negativi: "Coffee. It just didn’t taste good to me. But they had wine!"

Punti positivi: "This was the best flight I have ever been on. The crew was so friendly."
Punti negativi: "Absolutely no complaints."

Punti positivi: "Seat spacing good for economy food was good"
Punti negativi: "Movie Selection"

Punti positivi: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Punti positivi: "The aircraft was excellent."
Punti negativi: "The service could be bit more personal for a long 13 hour flight."

Punti positivi: "I didn't expect neck pillow on board"
Punti negativi: "Seat wilder would be great"

Punti positivi: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Punti negativi: "I thought the food was just so so. However, that's always a matter of personal taste."

Punti negativi: "Didn't get to go. Thanks for selling me worthless insurance."

Punti positivi: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Punti positivi: "A meal on a two hour flight is an amazing perk!"

Punti positivi: "That it was comfortable."

Punti positivi: "Boarding was orderly and crew was nice and polite."
Punti negativi: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"

Punti negativi: "Not much leg room"

Punti positivi: "Food"

Punti positivi: "Service was amazing and made me feel like I was in first class."
Punti negativi: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Punti positivi: "Staffs areattentive"
Punti negativi: "Chair space so limited"

Punti positivi: "Couldn't ask for anything more than what was offered. Flying is never exactly a pleasant experience, but JAL makes it as painless as possible. Food was excellent and staff were extremely helpful and professional at all times."

Punti positivi: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Punti positivi: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Punti negativi: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Punti positivi: "Friendly staff"
Punti negativi: "only drink provided but no snack"

Punti positivi: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Punti negativi: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."

Punti positivi: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Punti negativi: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."

Punti positivi: "Everything"
Punti negativi: "Free Wi-Fi would be nice"

Punti positivi: "Good food and excellent service On time"
Punti negativi: "There are not much choices for movies News uses Japanese only"

Punti negativi: "too little legroom seating is designed shorter legged Japanese"

Punti negativi: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Punti positivi: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Punti negativi: "The food was not too attractive, better variety of main meals"

Punti positivi: "Serve customers with a smile"
Punti negativi: "Better tasting meal packages served at economy cabin"

Punti positivi: "Helpful with our 2 year old"
Punti negativi: "Baby change area is very small"

Punti negativi: "Nothing comment."

Punti positivi: "The crew were excellent"
Punti negativi: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Punti positivi: "The crew was terrific. Always smiling and helpful."
Punti negativi: "If you need more space economy is a tight fit. It would be better to upgrade."

Punti positivi: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Punti negativi: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."

Punti positivi: "Crew was amazing"

Punti positivi: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Punti negativi: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."

Punti positivi: "lot of turbulence, uncomfortable ride"
Punti negativi: "entertainment system was good"

Punti negativi: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."

Punti positivi: "Great service always smiling, flight on time, overall a great way to fly."

Punti positivi: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Punti positivi: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Punti negativi: "Absolutely no complaints"

Punti positivi: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Punti negativi: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Punti positivi: "In flight entertainment systems"
Punti negativi: "I had beef with mashed potatoes but I found the beef was quite tough."

Punti negativi: "The desserts. The bun."

Punti positivi: "Excellent service and attitude from ALL crew! Roomy premier economy!"

Punti negativi: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Punti positivi: "But I got to take Qatar airline and the service was great"
Punti negativi: "Almost missed the flight, havent noticed the passengers in prior"

Punti negativi: "Expected to have more indian movie choices."

Punti positivi: "United miles."
Punti negativi: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Punti positivi: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Punti negativi: "Not much. This airline is up there with the best."

Punti positivi: "Nothing specific"
Punti negativi: "Menu is average but get they need to cater for wide variety of tastes"

Punti positivi: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Punti negativi: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."

Punti positivi: "Food was good"

Punti positivi: "Personal Touch!"
Punti negativi: "No such!"

Punti positivi: "Friendly, attentive crew. Clean plane."
Punti negativi: "Cramp set space. Lack of movie choices, not all had closed caption."

Punti positivi: "Loved the crew. Really helpful."
Punti negativi: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"

Punti positivi: "The entertainment 100s of movies & Shows The very good portions just right"
Punti negativi: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"

Punti positivi: "Crew and boarding were efficient"
Punti negativi: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Punti positivi: "everything, excellent job"

Punti positivi: "Entertainment was great"
Punti negativi: "The food is getting worse"

Punti positivi: "Everything"
Punti negativi: "No complaints"

Punti positivi: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"

Punti positivi: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Punti negativi: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."

Punti positivi: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."

Punti positivi: "Food"
Punti negativi: "Nada"

Punti positivi: "Everything"
Punti negativi: "I have no complaint"

Punti positivi: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

Punti positivi: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"

Punti positivi: "Movie selection, very helpful crew and good quality food."
Punti negativi: "Nothing!"

Punti positivi: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Punti negativi: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."

Punti positivi: "Service and Operation"
Punti negativi: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Punti positivi: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Punti negativi: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"

Punti positivi: "Crew were good"
Punti negativi: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."

Punti positivi: "just like the flight to FRA the return was outstanding. The crew was extremely helpful and upbeat. I was in seat 31H (more leg room this time) and I was able to observe their interactions among themselves. I can truly say they enjoy their jobs."
Punti negativi: "nothing this time"

Punti negativi: "one of the passenger ticket seat was not allocated in same flight as with other two passenger. However they worried and somehow they handle through made all in one flight. Also one another thing, once they arrived in SFO, they could not get the flight assistant, they have to mange them selves"

Punti positivi: "The usual SQ charm was in effect during the flight - the crew was great, helpful without being intrusive, and the Krisflyet experience (albeit an older B777-300) was still good and enjoyable."
Punti negativi: "The Milanese boarding crew was a little unexpectedly rude - the Milanese ladies were just kinda shouting at everyone and ordering unclear instructions. I also sat near the bathroom (seats 43A and C) and the smell was sometimes a bit strong. Also slightly disappointing was how quickly the chicken ran out on the way up!"

Punti negativi: "Food"

Punti positivi: "Seat comfortable"

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Everything."

Punti positivi: "crew was nice and helpful"
Punti negativi: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."

Punti positivi: "Crew was very friendly"

Punti positivi: "Seat was comfortable and entertainment selection was good."
Punti negativi: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Punti positivi: "I like that they deliver me safe and sound to Vietnam"
Punti negativi: "I would prefer no interruptions while I am watching my movie"

Punti positivi: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Punti negativi: "Nothing."

Punti positivi: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Punti negativi: "More space for shoulder and legs. Espicially for a 11h flight"

Punti positivi: "Great crew and front desk"

Punti negativi: "Took long time to provide food & water."

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Punti negativi: "Nothing"

Punti positivi: "They are the best"

Punti negativi: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Punti positivi: "Great"

Punti negativi: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Punti positivi: "business cabin nearly empty. comfortable seats"
Punti negativi: "Expensive WiFi"

Punti positivi: "Great service, friendly and helpful"
Punti negativi: "nothing"

Punti positivi: "Nothing about American Airlines Never ever to travel with it again"
Punti negativi: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Punti positivi: "price, comfort, food"

Punti positivi: "They do their job well"

Punti negativi: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Punti positivi: "Crew, service, price"
Punti negativi: "Seats are small"

Punti negativi: "Bad app don’t trust"

Punti negativi: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."

Punti positivi: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Punti negativi: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"

Punti positivi: "The entertainment was good without any hiccups"
Punti negativi: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"

Punti positivi: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Punti negativi: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Punti positivi: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

Punti positivi: "Great service. Great food. Great entertainment."
Punti negativi: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Punti negativi: "The entertainment did not include any music (classical or otherwise)."

Punti positivi: "Felt like a new plane, with great service!"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti negativi: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Punti positivi: "The crew was friendly and patient. The flight departed on time."
Punti negativi: "The plane was small and cramped. The food was mediocre and could have been more creative"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Nice airlines"

Punti positivi: "Smoothe landing"
Punti negativi: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

Punti negativi: "horrible customer service at the airport. very unaccommodating."

Punti positivi: "Great service and food"

Punti positivi: "Staff were friendly, food was good, and the plane was nice."
Punti negativi: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."

Punti positivi: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "It was not a full flight. It was ok."
Punti negativi: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."

Punti positivi: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Punti negativi: "Nothing"

Punti positivi: "Cabin crew were excellent, very nice and accomodating"
Punti negativi: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "Crew was very good and helped whenever it was needed"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Easy check in and comfortable flight. The crew are very helpful."
Punti negativi: "Boarding"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Usual overall great service."
Punti negativi: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."

Punti positivi: "Nothing"
Punti negativi: "EVERYTHING"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "Everything was excellent"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Punti negativi: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"

Punti positivi: "Loved the service. My flight was from NYC to Milan."
Punti negativi: "There was not one thing."

Punti negativi: "Would like to put my feet up in front of me."

Punti positivi: "Everything!"
Punti negativi: "Nothing"

Punti positivi: "Everything."
Punti negativi: "Nothing."

Punti positivi: "Nothing"
Punti negativi: "Zero opportunity for refund or rescheduling. Response: 'Sorry for your misfortune but no refund is available since you used a third party ."

Punti positivi: "Loved every moment!"
Punti negativi: "Nothing!"

Punti negativi: "Movie selection terrible."

Punti positivi: "The movie selections, and really nice lighting on board."

Punti positivi: "Entertainment good and crew"
Punti negativi: "Boarding in milan horribly disorganized."

Punti positivi: "The delay was too long and disorganized."

Punti positivi: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
Punti negativi: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."

Punti positivi: "Spacious, great entertainment selection, crew is very attentive"
Punti negativi: "Not all seats can lean back"

Punti positivi: "Enough leg room, wide seads"
Punti negativi: "Food was terrible."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "Stuff and everything else was just magnificent. If you have opportunity don't miss this company"
Punti negativi: "Nothing. Everything was just perfect. Specially stuff"

Punti positivi: "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
Punti negativi: "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."

Punti positivi: "Comfortable seats, comfortable flight and excellent service."
Punti negativi: "Food."

Punti negativi: "Hard to hear the announcements."

Punti positivi: "Loved the flight crew...very friendly and attentive. Also love the entertainment options."
Punti negativi: "Would love a little more legroom. Paid for high bandwidth wifi...pretty spotty service"

Punti positivi: "Good staff"

Punti positivi: "Great flight from Milano to NYC. Always traveling with emirates"

Punti positivi: "Seat comfort Free booze"
Punti negativi: "The fat guy farting in front of me"

Punti positivi: "Nothing."
Punti negativi: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."

Punti positivi: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."

Punti negativi: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."

Punti negativi: "Bothing"

Punti positivi: "Entertaimnment"
Punti negativi: "Carry on weight retractions and scattered boarding"

Punti positivi: "Service was phenomenal as well as quality of food and entertainment."
Punti negativi: "I can not say anything was wrong at all."

Punti positivi: "It was on time."
Punti negativi: "The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram."

Punti positivi: "Great crew"
Punti negativi: "N/A"

Punti positivi: "I was unable to board the flight so there is nothing to talk about."
Punti negativi: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."

Punti negativi: "Only the toilets very small"

Punti positivi: "Upgraded to premium economy."
Punti negativi: "NA"

Punti positivi: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."

Punti positivi: "Service was outstanding"
Punti negativi: "It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours."

Punti positivi: "Standard of the flight was good"
Punti negativi: "Cabin personal was unengaged rude and everything than helpful"

Punti negativi: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"

Punti positivi: "Plane was okay. Nice big screen"
Punti negativi: "Crew was ok"

Punti positivi: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Punti negativi: "keep providing little gifts for kids"

Punti negativi: "Poco. Servizio, puntualità e organizzazione perfetti. Forse l'offerta musicale e di film potrebbe essere migliore e una maggiore presenza del personale durante la notte sarebbe apprezzabile."

Punti positivi: "Service"
Punti negativi: "Nothing it was perfect .the flight was so excellent .no words to say"

Punti negativi: "I didn’t have a pillow."

Punti positivi: "Roomy for premium class, friendly service, flight went like clockwork."
Punti negativi: "Plane interior was showing its age."

Punti positivi: "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
Punti negativi: "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."

Punti positivi: "Very efficient and courteous, a pleasure to fly with your airline."
Punti negativi: "Don’t change anything!"

Punti positivi: "Seat uncomfortable even though there was plenty of leg room"

Punti positivi: "the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again."

Punti positivi: "Nothing"
Punti negativi: "Too cramped not enough space staff are not friendly will not fly Cathay again"

Punti positivi: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Punti negativi: "My check in bag was lost. Hope to get it back in the next few days."

Punti positivi: "Other than loading and lack of information, the in-flight service was world class."
Punti negativi: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"

Punti positivi: "Inflight entertainment was excellent! Staff were very attentive."
Punti negativi: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"

Punti positivi: "Comfortable, good food, staff spoke English well"
Punti negativi: "Bad Turbulence for about 1/3 of the flight. Arrived 45 minutes early, sat on runway - not Cathay's fault. What WAS their fault, was the AWFUL, AWFUL MUSIC played over the PA during the wait. It was like Chinese water torture. After more than 15 hours on the plane, it was a repetitive loop that they probably thought would be soothing, but it made me want to scream."

Punti positivi: "Entertainment"
Punti negativi: "Service, self service snacks, attendant never came for anything and crew was rude, passed out customs form when exiting plane"

Punti positivi: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Punti positivi: "Loved the service of the crew, the food, and the spacious seating."
Punti negativi: "WiFi would be a nice addition."

Punti positivi: "The crew is always very polite and professional."
Punti negativi: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."

Punti positivi: "Crew was excellent with great service and appropriate amount of information from captain"
Punti negativi: "Baggage return upon arrival not very good Also airline requirements of arriving 3 hours before flight is a cruel joke."

Punti positivi: "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
Punti negativi: "Had entertainment without downloading the WestJet app and/or payoff for stuff."

Punti positivi: "- Great entertainment lineup -Attentive staff -Delicious meals"
Punti negativi: "-Lack of aisle space in economy; hard to walk up and down -Seats reclined a bit too far back for the comfort of the person sitting behind..."

Punti positivi: "Entertainment system worked fine."
Punti negativi: "Economy class cabin is chaotic. Food is mediocre."

Punti positivi: "that is great flight. I'm very with fight"
Punti negativi: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Punti negativi: "I was seated at the last seats and by the time it was my turn to choose from the menu, there was none left but just one option for me. Hope Cathay pacific will add extra food selections to accommodate passengers in the last seats."

Punti positivi: "Service"
Punti negativi: "Limited help in assisting passengers who missed their connection due to delay leaving Colombo and Hong Kong"

Punti positivi: "It was clean. Service was prompt, but my earlier flight was better because attendants were more attentive and accommodating."
Punti negativi: "Bathrooms weren't cleaned as often. Toilet seat covers were out both times I used the bathroom (same). Drinks were okay."

Punti negativi: "No audio/video entertainment."

Punti positivi: "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
Punti negativi: "A glass of wine or beer would have been lovely."

Punti positivi: "Went up and down as planned."
Punti negativi: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."

Punti negativi: "Cobrar 45 euros por kilo extra no es normal"

Punti positivi: "Love the plane, seats"
Punti negativi: "Food has gone down"

Punti positivi: "Love the stop over. Love HK."
Punti negativi: "Seats and leag room ar so small. Vey uncomfortable."

Punti negativi: "We traveled the entire Hong Kong airport until they settled on a departure gate. Needless to say our flight was 2 hours delayed."

Punti positivi: "Food was decent, staff was friendly and they wasted no time getting us in the air and off the plane"
Punti negativi: "Not very good seats, no wifi, weak movie selection, the bottled water is like 2 ounces (on a 16 hr flight i had to drink 100 of them), we couldn't pick seats in advance."

Punti positivi: "Flight attendants were great."

Punti positivi: "Food was incredible and the staff were so accommodating! Absolutely loved it!"

Punti negativi: "Food was salty."

Punti positivi: "Overall, crew were pleasant."
Punti negativi: "Food needs improvement! Didn't care for the omelette & chicken sausage."

Punti positivi: "The flights were on time and there was no problem at all with my luggage."

Punti positivi: "many choice of movie & language."
Punti negativi: "Flight was delayed. Flight attendance were rough."