Trova voli low cost per Shenzhen

Punti positivi: Professional crew. Good simple check in.

Punti negativi: Nothing.

Punti positivi: Great atmosphere, crew was excellent!

Punti negativi: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Punti positivi: Usual faultless KLM experience

Punti negativi: Nothing.

Punti positivi: Planes were on time and connections made.

Punti negativi: One bag delayed as not put on flight and food could be better.

Punti negativi: Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.

Punti negativi: Delayed. Bad food. No entertainment.

Punti positivi: The crew and the food.

Punti negativi: On time

Punti negativi: The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

Punti positivi: Crew , amenities and food

Punti negativi: None

Punti positivi: I liked the size of the cups for drinks: smaller than usual.

Punti negativi: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Punti positivi: I like the crew members

Punti negativi: Entertainment selection and food could be better

Punti positivi: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.

Punti negativi: The food was not too attractive, better variety of main meals

Punti negativi: Crew members in Amsterdam were very rude and disrespectful

Punti negativi: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Punti positivi: Flight arrived on time

Punti negativi: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Punti positivi: Crew good and seat OK but not exceptional for business class

Punti negativi: Food was average - main course could have been better. Range of movies ok but not great