Trova offerte di volo per Londra Stansted (STN)

Punti positivi: Arriving on time

Punti negativi: Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant.

Punti negativi: a series of frustrating events, all of which i had to pay for, none of which were justified

Punti positivi: The flights were on time and everything was very organized.

Punti positivi: i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!

Punti positivi: Tutto bene in bolo, nessuna particulate caciara, personale disponibile e professionale, volo addirittura in anticipo di dieci minuti

Punti negativi: Imbarco disastroso, ci hanno fatti tornare indietro quando eravamo gia quasi fuori dalla aerostazione. Ancora peggio lo sbarco a Stansted: nessuno c'era del personale di terra, sia o rimasti ad aspettare con il portellone aperto per almeno 15 minuti. Per non parlare dei controlli passaporti...

Punti positivi: Tutto bene a parte 45 minuti di ritardo

Punti positivi: Pünktlichkeit

Punti negativi: Preis des Gepäck und das ich 40€ für 10kg zahlen musste

Punti positivi: - very kind and professional crew

Punti negativi: - boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)

Punti positivi: Pünktlichkeit

Punti negativi: Preis des Gepäck und das ich 40€ für 10kg zahlen musste

Punti negativi: ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!

Punti negativi: I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset

Punti negativi: it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding...

Punti positivi: Was much shorter than i thought

Punti negativi: Nothing really

Punti positivi: Nothing

Punti negativi: No staff in Treviso airport to help. There was 5 or 6 flights of people squashed into a small basement area which could barely hold 2 flights of people. It was unbearable crowded conditions with 2 airport staff who didn't reply when asked anything. When we found out flight was severely delayed there was no staff who would receive our claims for our rights under eu261 and got our food ouchers 1hour and 25 minutes late - impeding on our rights

Punti positivi: Friendly supportive crew Safe landing, pleasant flight

Punti negativi: Boarding queues and waiting, could be staff shortage?

Punti positivi: The delay was long and they dont tell u or update u well

Punti negativi: ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: On time great service

Punti positivi: Nulla

Punti negativi: Ritardo pazzesco

Punti positivi: Tutto bene a parte 45 minuti di ritardo

Punti positivi: Nulla

Punti negativi: Ritardo pazzesco

Punti positivi: No delay

Punti positivi: Overall experience was very good. No hassle whatsoever. Will definitely use Ryanair again.

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: No delay

Punti negativi: I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset

Punti negativi: ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!

Punti positivi: Tutto bene a parte 45 minuti di ritardo

Punti positivi: Staff was friendly enough

Punti negativi: You have to pay for everything. That's why the ticket price is so cheap

Punti positivi: Nothing

Punti negativi: No staff in Treviso airport to help. There was 5 or 6 flights of people squashed into a small basement area which could barely hold 2 flights of people. It was unbearable crowded conditions with 2 airport staff who didn't reply when asked anything. When we found out flight was severely delayed there was no staff who would receive our claims for our rights under eu261 and got our food ouchers 1hour and 25 minutes late - impeding on our rights

Punti positivi: Nothing

Punti negativi: No one in the airport that worked for Ryanair knew what was going on. The woman that worked at the ticket desk was very rude to my sisters and I ( I didn't get her name unfortunately) but she purposefully made us check our bags and pay for them when we didn't have to (by the way when we were coming back from Venice to London on Ryanair we didn't pay for checked bags!). The flight was just horrible! Such an unfortunate bad experience with Ryanair! Will never fly with them ever again. Now I see why the flight was so cheap!

Punti negativi: The problem with random seat allocation is if you pay to sit somewhere then that should be fine, no. Today I was constantly asked if I wouldn’t mind swapping seats so the passenger could be closer to their partner which is always going to be an inferior seat or worse sat in the middle seat. Their random seat allocation therefore can inconvenience seat paying passengers not a quality experience.

Punti negativi: ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!

Punti negativi: it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding...

Punti positivi: Tutto bene a parte 45 minuti di ritardo

Punti positivi: Staff was friendly enough

Punti negativi: You have to pay for everything. That's why the ticket price is so cheap

Punti positivi: Friendly supportive crew Safe landing, pleasant flight

Punti negativi: Boarding queues and waiting, could be staff shortage?

Punti positivi: The flights were on time and everything was very organized.

Punti positivi: Was delay an struggled with baby

Punti positivi: Staff was friendly enough

Punti negativi: You have to pay for everything. That's why the ticket price is so cheap

Punti negativi: a series of frustrating events, all of which i had to pay for, none of which were justified

Punti positivi: Nothing

Punti negativi: No staff in Treviso airport to help. There was 5 or 6 flights of people squashed into a small basement area which could barely hold 2 flights of people. It was unbearable crowded conditions with 2 airport staff who didn't reply when asked anything. When we found out flight was severely delayed there was no staff who would receive our claims for our rights under eu261 and got our food ouchers 1hour and 25 minutes late - impeding on our rights

Punti positivi: Nothing

Punti negativi: No proper queuing at the boarding gate, too much hand luggage admitted on board, no space in overhead lockers above our seats, had an argument with a (very rude) Italian man who moved our bag to put his own in its place. Worst flight ever, am going to stick to my guns and never fly Ryanair again. The World's worst airline.

Punti positivi: on time

Punti negativi: Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous.

Punti positivi: Arriving on time

Punti negativi: Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant.

Punti positivi: i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!

Punti negativi: Delayed for boarding the aircraft

Punti negativi: Ryanairs policy of checking in online or paying a 45 euro fee is ridiculous. I've never heard of an airline charging people as they check in at the airport. On top of that, they make it so you can't even check in online within 2 hours of the flight so you're forced to pay when you get there. It's a sneaky crooked system Ryanair has in place. I'm incredibly dissatisfied with my treatment from Ryanair and I will never be flying with them again.

Punti negativi: The delay of the flight

Punti positivi: I liked that I'd be off in 2hrs

Punti negativi: This airline is horrible. Unless prices are significantly lower, any other European airline is significantly better

Punti negativi: ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!

Punti positivi: the flight was comfortable

Punti negativi: Long wait on the plane when we landed when we were standing and some people felt sick during the wait During the flight not even a free cup of water or tea

Punti positivi: Niente

Punti negativi: Scortesia posti separati

Punti positivi: - very kind and professional crew

Punti negativi: - boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)

Punti positivi: Staff was friendly enough

Punti negativi: You have to pay for everything. That's why the ticket price is so cheap

Punti positivi: Tutto bene a parte 45 minuti di ritardo

Punti positivi: Was delay an struggled with baby

Punti positivi: Nothing

Punti negativi: No one in the airport that worked for Ryanair knew what was going on. The woman that worked at the ticket desk was very rude to my sisters and I ( I didn't get her name unfortunately) but she purposefully made us check our bags and pay for them when we didn't have to (by the way when we were coming back from Venice to London on Ryanair we didn't pay for checked bags!). The flight was just horrible! Such an unfortunate bad experience with Ryanair! Will never fly with them ever again. Now I see why the flight was so cheap!