Trova offerte di volo per Londra-Heathrow (LHR)

Punti negativi: I had to pay for my standard seat selection, even within the 24 hour period. They wouldn't serve me tap water, I had to pay for a bottle. The boarding process was abyssmal. Not a great trip.

Punti positivi: L'airbus A380. Spazioso e confortevole anche in economy class

Punti negativi: Arrivato al check-in a Bologna l'affetto mi ha addebitato 140€ X 6kg di eccesso in due valigie X 4 passeggeri. Incredibile non ha voluto sentire ragioni nonostante fossimo in 4 passeggeri con 2 valigie non ha voluto capire...... mai successo in tanti anni di voli aerei con british Airways, quando è successo altre volte mi hanno sempre lasciato passare senza pagare niente

Punti negativi: I am surprised and disappointed that British Airways charged money for refreshments between Bologna and Heathrow Airports.

Punti positivi: The crew was amazing, helpful and cheerful.

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti negativi: Alitalia is the worst airline company

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti positivi: L'airbus A380. Spazioso e confortevole anche in economy class

Punti negativi: Arrivato al check-in a Bologna l'affetto mi ha addebitato 140€ X 6kg di eccesso in due valigie X 4 passeggeri. Incredibile non ha voluto sentire ragioni nonostante fossimo in 4 passeggeri con 2 valigie non ha voluto capire...... mai successo in tanti anni di voli aerei con british Airways, quando è successo altre volte mi hanno sempre lasciato passare senza pagare niente

Punti positivi: Fantastic customer service!

Punti positivi: The crew was amazing, helpful and cheerful.

Punti negativi: The seat space it’s very little, the food was terrible!

Punti negativi: It was delayed by 4 hours

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti positivi: All was well but missed my bag and one opened

Punti negativi: Missed my baggage and one was opened and wrapping removed

Punti negativi: Smarrito bagaglio

Punti positivi: Fantastic customer service!

Punti positivi: Couldn’t check my bag through to another BA flight

Punti positivi: Plane sort of on time outward. Early coming home.

Punti negativi: We arrived at the new Terminal 5 purpose built for British Airways only a short time ago. We therefore expect to walk to plane from terminal via air bridge like most other modern international airports to get to the plane. BUT NO. We are crammed onto a bus standing up and bussed all around the airport for 15 minutes being thrown about like you are in some third world airports. The aircraft being parked on the wrong side of the airport on return journey I presume the baggage was quite late to baggage hall. I will avoid BA if possible in future as this is not the first time I have had long bus rides between plane and terminal at Terminal 5

Punti negativi: Requested a Kosher meal through the British Airways reservation directly, was not provided with such.

Punti positivi: My original flight to Bologna was cancelled and was rebooked on a flight after 12 hours! The only good was that the rebooked flight took off on time

Punti negativi: Flight was chaotic! No room for hand luggage. When they sell hand luggage only tickets then why not provide the space!! Banged up old aircrafts. The food selection from their “M&S” menu was limited, had nothing veg on board

Punti positivi: Plane sort of on time outward. Early coming home.

Punti negativi: We arrived at the new Terminal 5 purpose built for British Airways only a short time ago. We therefore expect to walk to plane from terminal via air bridge like most other modern international airports to get to the plane. BUT NO. We are crammed onto a bus standing up and bussed all around the airport for 15 minutes being thrown about like you are in some third world airports. The aircraft being parked on the wrong side of the airport on return journey I presume the baggage was quite late to baggage hall. I will avoid BA if possible in future as this is not the first time I have had long bus rides between plane and terminal at Terminal 5

Punti positivi: The flight left on time even though full flight and we had to take a bus to the airplane. Bologna has a separate baggage and ticket check line at the back of the executive lounge. Quick and effective.

Punti negativi: Everything seemed to go smoothly so no negative comments.

Punti positivi: Couldn’t check my bag through to another BA flight

Punti negativi: Posti troppo stretti

Punti negativi: It was delayed by 4 hours

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti negativi: Smarrito bagaglio

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti negativi: Alitalia is the worst airline company

Punti positivi: All was well but missed my bag and one opened

Punti negativi: Missed my baggage and one was opened and wrapping removed

Punti negativi: had to check my tiny carryon because of being in the fourth boarding group (despite checking in 24 hours before)

Punti negativi: Nothing, not even water, was offered free

Punti positivi: Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment .

Punti negativi: British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways.

Punti positivi: Flight attendants were very efficient and kind. They tried to Provide every need. They dressed very professionally and for always accommodating. Possibly best airline crew ever.

Punti negativi: Provide every need. They dressed very professionally and were always accommodating. Possibly best airline crew ever.

Punti negativi: Nothing, not even water, was offered free

Punti negativi: The flight was an hour late leaving Rome. They did not even offer a complimentary drink for the inconvenience. Because it was late leaving Rome we missed our connecting flight from London to Chicago. Disappointed in lack of customer service!!!!!

Punti negativi: My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate

Punti positivi: Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment .

Punti negativi: British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways.

Punti negativi: It was delayed by 4 hours

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti positivi: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Punti positivi: Nothing

Punti negativi: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Punti negativi: had to check my tiny carryon because of being in the fourth boarding group (despite checking in 24 hours before)

Punti positivi: Two seats next to me were free!!! Food was good!

Punti negativi: Luggage delivery at HFK was extremelly slow!

Punti positivi: Great relaxing

Punti negativi: My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate

Punti negativi: Posti troppo stretti

Punti negativi: Alitalia is the worst airline company

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti negativi: It was delayed by 4 hours

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti positivi: Nothing

Punti negativi: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Punti positivi: All was well but missed my bag and one opened

Punti negativi: Missed my baggage and one was opened and wrapping removed

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: Food was decent, crew lovely but 9 hours in a seat that was ridiculously narrow and tight left me less than delighted. And I’m a very average sized woman. I felt like a t-rex trying to eat my meal.

Punti negativi: See above for overal review.

Punti positivi: Pretty basic service.

Punti negativi: The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

Punti negativi: My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate

Punti negativi: had to check my tiny carryon because of being in the fourth boarding group (despite checking in 24 hours before)