Trova offerte di volo per Londra-Heathrow

Punti positivi: Our flight attendant was awesome. Very friendly and attentive.

Punti negativi: The cabin temperature was cold and the flight was delayed by over an hour.

Punti positivi: The crew were amazing and attentive

Punti negativi: nothing that i can think of

Punti negativi: Needs WiFi

Punti positivi: Crew was amazing!!!

Punti negativi: The onboard entertainment

Punti negativi: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Punti negativi: Eccessivo ritardo

Punti positivi: Volo piacevolissimo. Atterraggio perfetto. Perfetto orario

Punti negativi: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Punti negativi: Needs WiFi

Punti negativi: Overbooked flights led to a missed connection resulting in a 12 hour layover

Punti negativi: Too long to get luggage off plane

Punti positivi: The crew were all nice.

Punti negativi: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Punti positivi: Tutto perfetto

Punti positivi: Nothing

Punti negativi: Hour delay getting on the plane, after going through boarding. No explanation as to why.

Punti negativi: More variety of movies

Punti negativi: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Punti negativi: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Punti negativi: Efficienza banchi accettazione bagaglio

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Punti negativi: they must work on quality and price

Punti positivi: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Punti negativi: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti positivi: The service, was excellent

Punti negativi: Other passengers not respecting the crews instructions.....

Punti positivi: Not amazing...rather lack of attention.

Punti negativi: It was 20 of us in the cabin. Better attention? More alcohol?

Punti positivi: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Punti negativi: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Punti negativi: Efficienza banchi accettazione bagaglio

Punti negativi: More variety of movies

Punti negativi: Seating, food, entertainment, communication and comfort

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti positivi: Quick flight

Punti negativi: Boarding ticketing had rude personnel

Punti negativi: I originally purchased a round trip ticket thru Kayak to be in Italy from 3/31 thru 4/12. I arrived 3/31 and a few hours later received messages that my son had passed away from a heart attack. My wife had been in Italy for a week at this point at a conference. We had to purchase tickets on very short notice to get home. I was charged over $2700 per ticket, nothing credited for the tickets we already had to return to the US on 4/2. So not only were we deeply upset at the loss of my son, we were pillaged by the airline with for very expensive tickets to sit in the last row of the jet. I certainly will remember this regarding future flights on British or American Airlines

Punti positivi: The staff were all very helpful and efficient.

Punti negativi: Tutto

Punti positivi: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Punti negativi: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Punti positivi: Niente

Punti negativi: Tutto dal servizio al modo di trattare i clienti fini a la trasparenza

Punti negativi: This flight had the least legroom of any flight I've ever taken.

Punti negativi: Boarding was a nightmare. Staff were rude and did not communicate well. I am a million miler with Umited & I wished I had flown with them!!

Punti positivi: Spazio in più in larghezza e per le gambe. Vale il maggior costo.

Punti negativi: Overbooked flights led to a missed connection resulting in a 12 hour layover

Punti positivi: Ontime and efficient

Punti negativi: No on line checking available from London to SFO

Punti negativi: If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline.

Punti positivi: On time

Punti negativi: Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price

Punti negativi: 1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!

Punti negativi: I did not like the fact that I missed my connection in London!

Punti negativi: Everything was good.

Punti negativi: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Punti negativi: Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing.

Punti positivi: Lo spuntino offerto

Punti negativi: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Punti positivi: Crew good, plane clean.

Punti negativi: Seats very cramped.

Punti positivi: Nothing

Punti negativi: Rude employees, flight attendant actually kicked my partners leg on purpose. No beverage provided at all.

Punti positivi: The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat.

Punti negativi: I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault.

Punti negativi: Better pillows...as simple as that

Punti negativi: Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost

Punti positivi: Niente

Punti negativi: Tutto

Punti negativi: Seat assignments sucked. Could not seat together

Punti positivi: the Entertainment system

Punti positivi: Not much, but at least the plane was clean

Punti negativi: The seats are way too small and when the people in front of me recline their seat, my legs do not even fit and crash into the seat. It is horrible. Also, the food is terrible. Also, when listening to a headset of my own to watch a movie, when the announcements come on they are SUPER loud and hurt your ears terribly, you must tear the headset off immediately to avoid this!

Punti positivi: I used to think that British Airways was one of the classier emails. Unfortunately, they have become thoroughly mediocre. The meal was one of the very worst I've ever had on an airplane, entertainment system antiquated, no email, poor ventilation with no individual air outlet. Heathrow is an airport to be avoided if at all possible.

Punti positivi: Flight was not to crowded

Punti negativi: Seat are smaller than usual