Trova offerte di volo per Londra-Heathrow (LHR)

Punti positivi: Departed on time, smooth sailing.

Punti negativi: no entertainment available

Punti positivi: The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows.

Punti negativi: Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!

Punti negativi: The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection.

Punti positivi: Everything

Punti positivi: Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure.

Punti positivi: Nothing

Punti negativi: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Punti positivi: The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Punti positivi: Molto carino il video con le norme di sicurezza.

Punti negativi: Il confort dei sedili, dare comunque qualcosa a livello di catering (in altre compagnie ti propongono ALMENO un bicchiere di qualcosa).

Punti positivi: The flight attendants were brilliant! Kind, caring, helpful and smiling..

Punti negativi: Received a text that changed the flight departure to a later time. Missed the flight. Cost me baanaadditional

Punti positivi: The staff were all very helpful and efficient.

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti negativi: Trip from London to Madrid wasn’t confortable ande crew was not friendly

Punti positivi: Quick flight

Punti negativi: Boarding ticketing had rude personnel

Punti positivi: The staff were all very helpful and efficient.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: Flight crew was friendly. Getting to leave the plane.

Punti negativi: Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way.

Punti negativi: This was like a Ryanair flight for 4 or 5 times the price.

Punti positivi: On time

Punti negativi: Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price

Punti positivi: Major issue: unable to check bag more than 2 hrs before flight and no warning that transfer at Heathrow required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks.

Punti positivi: Crew was great and friendly. Seats were fairly comfortable.

Punti negativi: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.

Punti positivi: The flight attendants were brilliant! Kind, caring, helpful and smiling..

Punti positivi: Nothing.

Punti negativi: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Punti positivi: Glad to have flat beds and not the fake B class you sometimes get in Europe

Punti negativi: Not crazy about this seat arrangement in which every other passenger faces backwards.

Punti positivi: Lufthansa hands down is the best airline I have ever flown!

Punti positivi: My luggage never arrived in Munich

Punti positivi: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.

Punti negativi: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.

Punti negativi: Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew.

Punti positivi: Good airport and nice crew

Punti positivi: Not much really except Wi-fi which is pricey though.

Punti negativi: Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

Punti positivi: I arrived in Köln.

Punti negativi: Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle.

Punti positivi: Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings.

Punti negativi: Nothing of note.

Punti negativi: Need more movies to choose from.

Punti positivi: None

Punti negativi: Seats

Punti positivi: Amazing crew

Punti positivi: Everything!!

Punti positivi: Good onboard entertainment. Normal headphone jacks.

Punti negativi: Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines.

Punti negativi: Departing on time.

Punti positivi: Great crew and service

Punti negativi: It would be convenient to have phone chargers

Punti negativi: Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C

Punti negativi: Same as previous

Punti negativi: Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful.

Punti positivi: The economy seat was surprisingly comfortable

Punti positivi: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Punti negativi: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Punti positivi: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Punti positivi: Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa.

Punti positivi: Volo piacevolissimo. Atterraggio perfetto. Perfetto orario

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again.

Punti negativi: The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat.

Punti positivi: The food was amazing

Punti negativi: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Punti positivi: The flight was ok, nothing special.

Punti negativi: The landing was a little rough, we took a bit of turbulence and it was not pleasant.

Punti positivi: Good view with the high winged propeller plane

Punti negativi: Small overhead storage

Punti positivi: The two staff I randomly meet and ask for questions

Punti negativi: Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight.

Punti positivi: The crew was friendly and helpful!

Punti negativi: Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future.

Punti positivi: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Punti negativi: Not being informed of the Thunderstorm situation earlier no one knew what was happening

Punti positivi: BA overall service was good.

Punti negativi: Boarding at venice was a disaster. they changed gate without annoncing it in english. I am sure they did it in Italian but not every travel speaks italian. getting on bus to airplane was not organized at all. staff let people ahead of me taking their carry on bags larger than my normal size bag but asked me to check in mine. i thought perhaps i am amoung the last and there is no room left. how ever while i was waiting they let many others take their carry on with them. i explained them that i have expensive Murrano glass in my carry on and prefer not to check in or at least provide a tag to mark it fragile. response was that we are out of tag! and i have no choioce. i was very upset theway they trreated me and told them i will file a complain and took their picture. almost by the time i was getting on bus one of crew approached me with at Fragile tag to add to my bag. after all when i received my carry on bag in LAX many of my gifts were smashed and broken.

Punti negativi: My flight from Venice was almost 2 hours late leaving. I missed my connecting flight to Baltimore and was removed from the list even though the Baltimore flight left about 15 minutes late. I had 25 minutes to make it to my connecting flight but was already removed. Airline said I had to be through security within 35 minutes of the flight. I could not get a flight out until the next day.

Punti negativi: Everything

Punti positivi: Great !

Punti negativi: Kosher meal a bit hard to open