Trova offerte di volo per Londra-Heathrow (LHR)

Punti positivi: Good schedules, good prices.

Punti negativi: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

Punti positivi: Food and a good cabin crew on Brussels Air.

Punti negativi: No complaints

Punti negativi: extra taxi in DC

Punti positivi: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.

Punti negativi: Food was typical economy class fare.

Punti positivi: very pleasant all cruise, and food very delicious

Punti negativi: nothing

Punti positivi: The seats do recline, more space than Delta or United

Punti positivi: TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst

Punti negativi: Full airline policies up front.

Punti negativi: There wasn't food or entertainment. Might want to add NA as an option in those categories

Punti positivi: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Punti negativi: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Punti negativi: Overhead space on plane was very limited.

Punti positivi: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Punti negativi: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

Punti positivi: I had to pay 75 USD for 3.6 KG extra. Very annal

Punti negativi: Very delayed - both on takeoff and on landing

Punti negativi: For starters they should have not misplaced my luggage since I was stuck in LHR for almost 6 hours which means that they had plenty of time to carefully load my single suitcase. I am so mad.

Punti negativi: One flight attendant was exceedingly rude during the boarding process, but thankfully she was not in our area.

Punti positivi: crew was nice

Punti negativi: no air vent in my row. no complimentary food and drinks

Punti positivi: crew was nice

Punti negativi: no air vent in my row. no complimentary food and drinks

Punti negativi: Very delayed - both on takeoff and on landing

Punti positivi: Nothing

Punti negativi: Rude employees, flight attendant actually kicked my partners leg on purpose. No beverage provided at all.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti negativi: Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it.

Punti positivi: I got a very good price on this flight attendants were very nice transfer between concourses was much faster than the BA flight magazine lead me to expect

Punti negativi: the entertainment screen was fuzzy - visual images unclear on video audio selections were good though length of concourse was ridiculous and lining up for boarding was chaotic

Punti positivi: the Entertainment system

Punti negativi: When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats

Punti negativi: Told there was meal and then asked to pay for it - show be clear when booking!

Punti negativi: Individual tv screens would be a plus.

Punti positivi: Crew was good. Cramped seating as usual.

Punti negativi: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Punti negativi: I originally purchased a round trip ticket thru Kayak to be in Italy from 3/31 thru 4/12. I arrived 3/31 and a few hours later received messages that my son had passed away from a heart attack. My wife had been in Italy for a week at this point at a conference. We had to purchase tickets on very short notice to get home. I was charged over $2700 per ticket, nothing credited for the tickets we already had to return to the US on 4/2. So not only were we deeply upset at the loss of my son, we were pillaged by the airline with for very expensive tickets to sit in the last row of the jet. I certainly will remember this regarding future flights on British or American Airlines

Punti positivi: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Punti negativi: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Punti negativi: Food was OK, could have been better.

Punti positivi: The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!

Punti negativi: The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage

Punti positivi: Crew was helpful, food was good

Punti negativi: Seating could have been better

Punti positivi: Service was slow, but fine.

Punti negativi: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Punti negativi: Poor desk service Food at breakfast A joke

Punti positivi: The flight was smooth and on time. The flight crew did everything alright.

Punti negativi: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.

Punti positivi: Crew was very attentive, information from the cockpit was enough to let us know but not disruptive

Punti negativi: Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc

Punti positivi: Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight

Punti negativi: Everything was good , no complaints.

Punti positivi: N/A

Punti negativi: Crew were all over the place (at Club Europe Cabin) and very unorganised. We went to galley few times to ask them to bring us drinks even thou they have taken our orders. They need more training to be at Club Europe Cabin. The seats should be more comfortable and should give people more leg rooms.

Punti positivi: Bar option for self service. Large bathrooms. Yes attitude of crew.

Punti negativi: Waking me up when I am clearly asleep to ask if I want food or drink 3 times. I think passengers should not be disturbed. Forgetting to offer me duty free shopping later in flight when I clearly said yes I would like to shop and then when I remembered it was too late.

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti negativi: Seating, food, entertainment, communication and comfort

Punti negativi: Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima...

Punti positivi: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Punti negativi: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Punti negativi: Meals

Punti negativi: Lufthansa is a bad airline. They are always late. Their service sucks.

Punti positivi: Crew was helpful, food was good

Punti negativi: Seats could have been better

Punti positivi: Boarding was efficient. Everything else was average.

Punti negativi: With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat.

Punti positivi: Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism.

Punti positivi: Everything was very good.

Punti positivi: Choices of movies and music

Punti negativi: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

Punti negativi: Plane was full thus carry on roller bags had to be checked- big security concern re theft

Punti negativi: Seats do not recline on this plane.

Punti positivi: Everything!

Punti positivi: Swiss is always excellent

Punti positivi: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Punti negativi: Nothing

Punti negativi: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore

Punti positivi: Quick flight

Punti negativi: Boarding ticketing had rude personnel

Punti positivi: Friendly, helpful crew.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: Meal service

Punti negativi: Security at Heathrow. Check-in at b.s. was very v3ry slow. Charged us for coffee and tea flight from map to heathrow