Trova voli low cost per Aeroporto di Londra-Heathrow

Punti positivi: Crew was good. Cramped seating as usual.

Punti negativi: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Punti positivi: Crew were polite

Punti positivi: Good seating & service

Punti positivi: Crew was great, plenty of food.

Punti negativi: The announcements ran a bit long toward the end of the flight. Quite a bit long

Punti positivi: everything was fine. uneventful

Punti negativi: food

Punti negativi: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Punti positivi: Crew!

Punti negativi: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.

Punti positivi: My air hostess was very friendly and kind

Punti negativi: Food for vegetarians

Punti positivi: everything was fine. uneventful

Punti negativi: food

Punti negativi: They took too long for check in. The crew was confused

Punti positivi: Crew were polite

Punti positivi: Bar option for self service. Large bathrooms. Yes attitude of crew.

Punti negativi: Waking me up when I am clearly asleep to ask if I want food or drink 3 times. I think passengers should not be disturbed. Forgetting to offer me duty free shopping later in flight when I clearly said yes I would like to shop and then when I remembered it was too late.

Punti positivi: Very organized. Weather delay due to fog was unavoidable but made up time enroute

Punti negativi: Would have like a few updates at the gate, but staff did not update.

Punti positivi: Online check in & boarding pass on your phone using BA app.

Punti negativi: Seats are quite cramped

Punti positivi: In time departure and friendly staff

Punti negativi: No complaints

Punti positivi: Great crew

Punti negativi: Canceled

Punti positivi: Crew were polite

Punti negativi: Requested a Kosher meal through the British Airways reservation directly, was not provided with such.

Punti negativi: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Punti positivi: Great crew, excellent legroom, excellent meal, snacks

Punti negativi: Eliminating the 1 hour delay to get to the gate at Logan after landing early.

Punti negativi: Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea.

Punti positivi: I wasn't able to take the flight due to the first leg having been canceled.

Punti negativi: There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water.

Punti positivi: BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume

Punti negativi: Over 2.5 hours delay

Punti positivi: N/A

Punti negativi: N/A

Punti positivi: Literally nothing.

Punti negativi: It could have happened.

Punti positivi: Very organized. Weather delay due to fog was unavoidable but made up time enroute

Punti negativi: Would have like a few updates at the gate, but staff did not update.

Punti positivi: Nothing. A large group (100) of passengers flying from Venice to Heathrow to make our connections to the US were redirected to Gatwick Airport 10 hours after our original departure time. No British Airways personnel was presen

Punti negativi: Hated every minute of it.

Punti negativi: The complete and total chaos of Heathrow customs just ruined the entire flight. Never again will I fly into that airport. "Fast Track was a joke - only one window open, managers standing around doing nothing to alleviate the situation and guards won't let you move into the regular line. BA controls T5 - BA needs to fix this.

Punti positivi: Boarding was swift and timely, seats ok

Punti negativi: There was an engine problem and they told us while we were taxiing. Went back for more check nd fierce several trials they had to repair the problem. This cause a delay of two hour during which we had to sit in the plane and no drinks or snacks of any kind were offered. But what’s worse there were vague, confused and misleading information given both by the captain and the crew regarding the connecting flights. As matter of fact, although I arrived with a two hour delay and had only one hour for my connection, I followed the instructions and run like hell(literally)to the boarding gate. I made it for a few minutes. The personnel was very friendly and helpful and they made all they could to check me on the flight just to find out BA had cancelled my booking even before my arrival to London. I made it home and they apologized but this is not how I expected BA to handle a delay(which I understand can happen).

Punti positivi: Fast and friendly.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: Crew was good. Cramped seating as usual.

Punti negativi: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Punti positivi: Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane.

Punti negativi: Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other.

Punti negativi: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Punti positivi: They were very nice! Always a smile, even after 10 hours with us!

Punti negativi: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Punti positivi: I missed my flight.

Punti negativi: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Punti positivi: Very polite and helpful crew. Nice selection of movies in-flight

Punti positivi: Very friendly crew, very clean cabin, very comfortable seats

Punti positivi: Timely

Punti negativi: Nithing

Punti positivi: Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA

Punti negativi: Everything!

Punti negativi: Food

Punti positivi: Pretty basic service.

Punti negativi: The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

Punti positivi: Bob, the flight attendant, was funny and attentive.

Punti negativi: Wheelchair tag came off and lady at gate was not helpful.

Punti positivi: London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380.

Punti negativi: Nothing, not even water, was offered free

Punti positivi: Flight itself was fine

Punti negativi: I couldnt confirm my flight and after many phone calls found out it was cancelled and they couldnt find an acceptable plan to rebook till 3 hrs before departure...very stressful.

Punti positivi: The staff was amazing and the food was timely served. What a wonderful experience.

Punti negativi: There was nothing I didn't like

Punti positivi: No and no.

Punti negativi: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Punti positivi: Love the Airbus, roomy.

Punti negativi: Better entertainment movies, food are boring.

Punti negativi: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Punti positivi: Very helpful crew. Quick boarding process.

Punti negativi: Not much leg room, or space in seats.

Punti positivi: Nice crew great sitting

Punti negativi: Boarding has always been slow with this trip.... disorganized

Punti positivi: Easy boarding process

Punti negativi: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Punti positivi: Amazing crew

Punti negativi: Food was ok. Seat was crowded. Everything else was excellent.

Punti negativi: The crew not sympathique

Punti positivi: Clear communication about delays and boarding, comfortable seats, great service.

Punti positivi: Horrible service

Punti negativi: Nasty people