Trova offerte per voli da Milano Aeroporto Malpensa a Londra-Heathrow

Punti positivi: Crew were helpful.

Punti negativi: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment

Punti positivi: Best Econ service for a long time.Beats the Comp hands down.

Punti positivi: The crew was OK, the seats had generous leg space.

Punti negativi: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(

Punti negativi: Left 1h late

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti positivi: The staff were all very helpful and efficient.

Punti positivi: The flight was on time and the tripulantes were nice and helpful.

Punti negativi: Individual tv screens would be a plus.

Punti positivi: nothing really

Punti negativi: Do not serve food or drinks without charging. Have to even buy water (bottled). The crew is not polite or friendly. I flew BA almost 20 years ago and swore I will never fly them again. I broke that promise as I booked a flight in Virgin Atlantic which had connections on BA. 20 years later the service still sucks and has gotten worst. No more BA for me ever.

Punti positivi: Food fine. Entertainment choices fine. More leg room than American.

Punti negativi: Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water.

Punti negativi: No free juice and water. Everything is for purchase. No seatback entertainment. No internet.

Punti positivi: The flight was on time and the tripulantes were nice and helpful.

Punti negativi: Check in with bags was too slow with only one agent available and there were 30-40 people in line!.

Punti positivi: Check in was a breeze, and the food was good!

Punti negativi: Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee.

Punti positivi: I got a very good price on this flight attendants were very nice transfer between concourses was much faster than the BA flight magazine lead me to expect

Punti negativi: the entertainment screen was fuzzy - visual images unclear on video audio selections were good though length of concourse was ridiculous and lining up for boarding was chaotic

Punti negativi: At boarding a member of the check in ground staff was extremely rude to my travel companion.

Punti negativi: No free juice and water. Everything is for purchase. No seatback entertainment. No internet.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: Crew was good. Cramped seating as usual.

Punti negativi: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Punti positivi: Not much.

Punti negativi: The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed our connecting flight.

Punti positivi: Flight was on time. This allowed us to make our connection.

Punti negativi: Tickets & bags checking clerk was rude; not very helpful.

Punti positivi: The crew was fantastic

Punti negativi: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.

Punti negativi: Best flight and touch down ever.

Punti positivi: The staff were all very helpful and efficient.

Punti positivi: Nothing

Punti negativi: Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!

Punti negativi: I originally purchased a round trip ticket thru Kayak to be in Italy from 3/31 thru 4/12. I arrived 3/31 and a few hours later received messages that my son had passed away from a heart attack. My wife had been in Italy for a week at this point at a conference. We had to purchase tickets on very short notice to get home. I was charged over $2700 per ticket, nothing credited for the tickets we already had to return to the US on 4/2. So not only were we deeply upset at the loss of my son, we were pillaged by the airline with for very expensive tickets to sit in the last row of the jet. I certainly will remember this regarding future flights on British or American Airlines

Punti negativi: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Punti positivi: Basically nothing about this flight was good.

Punti negativi: We arrived almost 3 hours early for our flight, and STILL ended up running to our gate to make it because we waited over an hour and a half in the bag drop line. There were only about 10 people in front of us in this line, but the guy working the counter had no urgency and would frequently stop to make jokes and chat with his coworkers beside him. There was another woman in tears because she was about to miss her flight. Then, once we waited in another insanely long, slow line to board, our flight was delayed over an hour with us sitting on the plane, which caused about half the plane to miss their connecting flights (including us) in London. This then caused us to miss our final connection in the states, which happened to be a standby flight. When trying to rebook a flight to the states from London, we explained how difficult it would be to get another flight out of our original airport in the states since it was now the weekend. The customer service rep informed us that as long as British Airways 'fulfilled their contract' to get us back to the one destination, it wasn't their issue how we got another flight back home.

Punti positivi: The flight was on time and the tripulantes were nice and helpful.

Punti positivi: The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat.

Punti negativi: I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault.

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti positivi: Quick flight

Punti negativi: Boarding ticketing had rude personnel

Punti negativi: They took too long for check in. The crew was confused

Punti positivi: Friendly, helpful crew.

Punti positivi: The price!

Punti negativi: Internet connection.

Punti positivi: Food and in-flight entertainment.0

Punti negativi: The multiple gate changes & technical delay caused us to miss our connection to Boston

Punti positivi: Crew were good

Punti negativi: Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da

Punti positivi: The flight was on schedule. The pilot was great and avoided turbulence.

Punti negativi: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Punti negativi: They run out of chicken and only had pasta dinner left. I don't like pasta .

Punti negativi: Individual tv screens would be a plus.

Punti positivi: Timelines, crew attitude and onboard entertainment

Punti negativi: Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt.

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti negativi: Told there was meal and then asked to pay for it - show be clear when booking!

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti negativi: Individual tv screens would be a plus.

Punti positivi: Food and in-flight entertainment.0

Punti positivi: Crew were wonderful.

Punti negativi: It would be good if ba could stop losing my luggage.

Punti positivi: Although we left late, pilot and crew kept us informed on why we were delayed and what was happening.

Punti positivi: Check in was a breeze, and the food was good!

Punti negativi: Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee.

Punti positivi: I like the way they treat people. Each crew member was friendly and worked very hard to please everyone

Punti negativi: I have no negative comments.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: No the seat was not super comfortable. In fact it was not even comfortable.

Punti negativi: The seat size and comfort

Punti negativi: At boarding a member of the check in ground staff was extremely rude to my travel companion.

Punti negativi: Individual tv screens would be a plus.

Punti positivi: Got lucky and flew in a 777-300ER, very good flight experience overall.

Punti negativi: Perhaps a savory snack towards the arrival would have been better.

Punti positivi: Crew were wonderful.

Punti negativi: It would be good if ba could stop losing my luggage.

Punti positivi: Flight was on time. This allowed us to make our connection.

Punti negativi: Tickets & bags checking clerk was rude; not very helpful.

Punti positivi: The crew were very accommodating

Punti negativi: The food

Punti negativi: Simply everything