Trova offerte per voli da Milano Aeroporto Malpensa a Londra-Heathrow

Punti positivi: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Punti positivi: the Entertainment system

Punti positivi: Nothing.

Punti negativi: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Punti positivi: Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane.

Punti negativi: Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other.

Punti positivi: The staff were all very helpful and efficient.

Punti positivi: nothing really

Punti negativi: Do not serve food or drinks without charging. Have to even buy water (bottled). The crew is not polite or friendly. I flew BA almost 20 years ago and swore I will never fly them again. I broke that promise as I booked a flight in Virgin Atlantic which had connections on BA. 20 years later the service still sucks and has gotten worst. No more BA for me ever.

Punti negativi: Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it.

Punti positivi: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Punti negativi: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Punti positivi: No problems

Punti negativi: Sleep was interrupted to be offered food.

Punti positivi: Basically nothing about this flight was good.

Punti negativi: We arrived almost 3 hours early for our flight, and STILL ended up running to our gate to make it because we waited over an hour and a half in the bag drop line. There were only about 10 people in front of us in this line, but the guy working the counter had no urgency and would frequently stop to make jokes and chat with his coworkers beside him. There was another woman in tears because she was about to miss her flight. Then, once we waited in another insanely long, slow line to board, our flight was delayed over an hour with us sitting on the plane, which caused about half the plane to miss their connecting flights (including us) in London. This then caused us to miss our final connection in the states, which happened to be a standby flight. When trying to rebook a flight to the states from London, we explained how difficult it would be to get another flight out of our original airport in the states since it was now the weekend. The customer service rep informed us that as long as British Airways 'fulfilled their contract' to get us back to the one destination, it wasn't their issue how we got another flight back home.

Punti positivi: Flight was on time. This allowed us to make our connection.

Punti negativi: Tickets & bags checking clerk was rude; not very helpful.

Punti positivi: Check in was a breeze, and the food was good!

Punti negativi: Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee.

Punti positivi: Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane.

Punti negativi: Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other.

Punti positivi: Quick flight

Punti negativi: Boarding ticketing had rude personnel

Punti positivi: Timelines, crew attitude and onboard entertainment

Punti negativi: Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt.

Punti negativi: More legroom please

Punti positivi: Friendly, helpful crew.

Punti positivi: Timelines, crew attitude and onboard entertainment

Punti negativi: Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: Crew was great, plenty of food.

Punti negativi: The announcements ran a bit long toward the end of the flight. Quite a bit long

Punti positivi: Not much.

Punti negativi: The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed our connecting flight.

Punti negativi: Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it.

Punti positivi: The seats could have been a bit roomier.

Punti negativi: Boarding

Punti positivi: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Punti negativi: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Punti positivi: Good seating & service

Punti positivi: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Punti negativi: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Punti negativi: Individual tv screens would be a plus.

Punti negativi: More legroom please

Punti negativi: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Punti positivi: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Punti negativi: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Punti negativi: Cibo

Punti positivi: Crew was good. Cramped seating as usual.

Punti negativi: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Punti positivi: A nice flight, a very professional crew. Overall, a very good comfortable experience

Punti negativi: Would prefer something more nutritious, less fattening

Punti positivi: The flight was on time and landed early

Punti negativi: The bags could have come out earlier and the food could be better

Punti positivi: Quick flight

Punti negativi: Boarding ticketing had rude personnel

Punti negativi: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Punti negativi: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Punti positivi: The seats could have been a bit roomier.

Punti negativi: Boarding

Punti positivi: Bar option for self service. Large bathrooms. Yes attitude of crew.

Punti negativi: Waking me up when I am clearly asleep to ask if I want food or drink 3 times. I think passengers should not be disturbed. Forgetting to offer me duty free shopping later in flight when I clearly said yes I would like to shop and then when I remembered it was too late.

Punti negativi: Check in with bags was too slow with only one agent available and there were 30-40 people in line!.

Punti positivi: Crew was amazing.

Punti negativi: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Punti positivi: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval

Punti positivi: Nothing notable

Punti negativi: Nothing is complementary

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti negativi: Individual tv screens would be a plus.

Punti positivi: Crew was great, plenty of food.

Punti negativi: The announcements ran a bit long toward the end of the flight. Quite a bit long

Punti negativi: They took too long for check in. The crew was confused

Punti positivi: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Punti positivi: Nothing

Punti negativi: Rude employees, flight attendant actually kicked my partners leg on purpose. No beverage provided at all.

Punti positivi: The flight was on time and the tripulantes were nice and helpful.

Punti negativi: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Punti negativi: Provide power outlets at seats.

Punti negativi: More legroom please

Punti positivi: I used to think that British Airways was one of the classier emails. Unfortunately, they have become thoroughly mediocre. The meal was one of the very worst I've ever had on an airplane, entertainment system antiquated, no email, poor ventilation with no individual air outlet. Heathrow is an airport to be avoided if at all possible.

Punti positivi: Bar option for self service. Large bathrooms. Yes attitude of crew.

Punti negativi: Waking me up when I am clearly asleep to ask if I want food or drink 3 times. I think passengers should not be disturbed. Forgetting to offer me duty free shopping later in flight when I clearly said yes I would like to shop and then when I remembered it was too late.

Punti positivi: Nothing notable

Punti negativi: Nothing is complementary

Punti positivi: Check in was a breeze, and the food was good!

Punti negativi: Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee.

Punti negativi: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Punti positivi: Good seating & service

Punti positivi: The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat.

Punti negativi: I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault.