Trova offerte per voli da Milano Aeroporto Malpensa a Londra-Heathrow

Punti positivi: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Punti negativi: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Punti positivi: I used to think that British Airways was one of the classier emails. Unfortunately, they have become thoroughly mediocre. The meal was one of the very worst I've ever had on an airplane, entertainment system antiquated, no email, poor ventilation with no individual air outlet. Heathrow is an airport to be avoided if at all possible.

Punti positivi: Pilot communication

Punti negativi: Free snacks & drinks

Punti positivi: No problems

Punti negativi: Sleep was interrupted to be offered food.

Punti positivi: Food

Punti negativi: Organization

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: Meal service

Punti negativi: Security at Heathrow. Check-in at b.s. was very v3ry slow. Charged us for coffee and tea flight from map to heathrow

Punti negativi: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Punti positivi: The service, was excellent

Punti negativi: Other passengers not respecting the crews instructions.....

Punti negativi: Overbooked flights led to a missed connection resulting in a 12 hour layover

Punti positivi: Nothing notable

Punti negativi: Nothing is complementary

Punti negativi: They took too long for check in. The crew was confused

Punti positivi: The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat.

Punti negativi: I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault.

Punti negativi: They took too long for check in. The crew was confused

Punti negativi: Check in with bags was too slow with only one agent available and there were 30-40 people in line!.

Punti negativi: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Punti positivi: A nice flight, a very professional crew. Overall, a very good comfortable experience

Punti negativi: Would prefer something more nutritious, less fattening

Punti positivi: Got lucky and flew in a 777-300ER, very good flight experience overall.

Punti negativi: Perhaps a savory snack towards the arrival would have been better.

Punti positivi: nothing really

Punti negativi: Do not serve food or drinks without charging. Have to even buy water (bottled). The crew is not polite or friendly. I flew BA almost 20 years ago and swore I will never fly them again. I broke that promise as I booked a flight in Virgin Atlantic which had connections on BA. 20 years later the service still sucks and has gotten worst. No more BA for me ever.

Punti positivi: Pilot communication

Punti negativi: Free snacks & drinks

Punti positivi: A nice flight, a very professional crew. Overall, a very good comfortable experience

Punti negativi: Would prefer something more nutritious, less fattening

Punti positivi: Flight was not to crowded

Punti negativi: Seat are smaller than usual

Punti positivi: the Entertainment system

Punti negativi: Too long to get luggage off plane

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti negativi: Check in with bags was too slow with only one agent available and there were 30-40 people in line!.

Punti positivi: Staff was great. Good experience for our first overseas flight

Punti positivi: Good seating & service

Punti positivi: Good seating & service

Punti positivi: Basically nothing about this flight was good.

Punti negativi: We arrived almost 3 hours early for our flight, and STILL ended up running to our gate to make it because we waited over an hour and a half in the bag drop line. There were only about 10 people in front of us in this line, but the guy working the counter had no urgency and would frequently stop to make jokes and chat with his coworkers beside him. There was another woman in tears because she was about to miss her flight. Then, once we waited in another insanely long, slow line to board, our flight was delayed over an hour with us sitting on the plane, which caused about half the plane to miss their connecting flights (including us) in London. This then caused us to miss our final connection in the states, which happened to be a standby flight. When trying to rebook a flight to the states from London, we explained how difficult it would be to get another flight out of our original airport in the states since it was now the weekend. The customer service rep informed us that as long as British Airways 'fulfilled their contract' to get us back to the one destination, it wasn't their issue how we got another flight back home.

Punti positivi: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Punti negativi: Nothing on this occasion

Punti negativi: Overbooked flights led to a missed connection resulting in a 12 hour layover

Punti negativi: Overbooked flights led to a missed connection resulting in a 12 hour layover

Punti negativi: Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it.

Punti negativi: Needs WiFi

Punti positivi: Good seating & service

Punti negativi: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Punti positivi: Friendly, helpful crew.

Punti positivi: Got lucky and flew in a 777-300ER, very good flight experience overall.

Punti negativi: Perhaps a savory snack towards the arrival would have been better.

Punti positivi: Check in was a breeze, and the food was good!

Punti negativi: Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee.

Punti positivi: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Punti negativi: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Punti negativi: Individual tv screens would be a plus.

Punti positivi: Nothing notable

Punti negativi: Nothing is complementary

Punti positivi: Pilot communication

Punti negativi: Free snacks & drinks

Punti positivi: Crew good, plane clean.

Punti negativi: Seats very cramped.

Punti positivi: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Punti negativi: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Punti negativi: No free juice and water. Everything is for purchase. No seatback entertainment. No internet.

Punti negativi: We were late..had issues with carry-on unnecessarily... They didn't even serve water

Punti positivi: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Punti negativi: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Punti positivi: The flight was on time and the tripulantes were nice and helpful.

Punti positivi: Meal service

Punti negativi: Security at Heathrow. Check-in at b.s. was very v3ry slow. Charged us for coffee and tea flight from map to heathrow

Punti positivi: Got lucky and flew in a 777-300ER, very good flight experience overall.

Punti negativi: Perhaps a savory snack towards the arrival would have been better.

Punti positivi: Timelines, crew attitude and onboard entertainment

Punti negativi: Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt.

Punti positivi: No problems

Punti negativi: Sleep was interrupted to be offered food.

Punti positivi: Check in was a breeze, and the food was good!

Punti negativi: Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee.

Punti negativi: No free juice and water. Everything is for purchase. No seatback entertainment. No internet.

Punti negativi: Too long to get luggage off plane

Punti positivi: Crew was great. Seats and leg room better than other airlines.

Punti positivi: Bar option for self service. Large bathrooms. Yes attitude of crew.

Punti negativi: Waking me up when I am clearly asleep to ask if I want food or drink 3 times. I think passengers should not be disturbed. Forgetting to offer me duty free shopping later in flight when I clearly said yes I would like to shop and then when I remembered it was too late.