Trova offerte di volo per Londra

Punti negativi: KLM crew exceed our expectations

Punti negativi: Head support for 6 feet plus people on seats would be good

Punti positivi: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Punti negativi: Food quality was not so good.

Punti positivi: Very professional

Punti negativi: Lost luggage

Punti positivi: Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa.

Punti negativi: Per problemi di comunicazione con la compagnia sono stato costretto a lasciare il mio bagaglio nell’aereoporto di partenza per poter prendere il volo di ritorno, con la promessa di riceverlo con il primo volo successivo. Promessa che si è rivelata inattuabile per non da procedura

Punti positivi: The site was convenient and comfetable

Punti negativi: Food

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: On time and complimentary drink

Punti negativi: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Punti negativi: Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri

Punti negativi: they must work on quality and price

Punti positivi: The crew was fantastic

Punti negativi: It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner.

Punti negativi: Nothing

Punti positivi: Smooth flight without event. On time landing. Efficient deplaning.

Punti negativi: Newer plane. Seats , entertainment, cabin crew.

Punti negativi: Delayed and missed my connecting flight. Total cluster.

Punti negativi: LHR made us wait 30+ min upon arrival for a gate.

Punti negativi: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Punti positivi: All crews are kind, friendly and excellent services, the handling of missed flight is good.

Punti negativi: The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect ..

Punti positivi: Things were pretty smooth.

Punti negativi: Could have done without the flight delay.

Punti negativi: Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing.

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and bathrooms. the plane was so old!

Punti negativi: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Punti positivi: All flights on time

Punti positivi: Crew worked hard to keep to time and make passengers comfortable.

Punti negativi: Boarding gate crowded.

Punti positivi: Good service

Punti negativi: Old plane, no power chargers, cold during the flight

Punti negativi: You charge for water now? And again zero help for passengers with tight connections bc of BA being late

Punti negativi: The most comfortable flight of all. Very pleased

Punti positivi: The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!

Punti positivi: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Punti negativi: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Punti positivi: The crew was amazing

Punti negativi: Flight was a bit delayed

Punti positivi: Crew was great. Very friendly and accommodating

Punti negativi: Regional jet had hard seats but adequate for 1 he flight

Punti negativi: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Punti negativi: Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes...

Punti positivi: Crew was great. Seats and leg room better than other airlines.

Punti positivi: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Punti negativi: Get rid of seats E & F!

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: Niente

Punti negativi: Tutto

Punti positivi: Nothing

Punti negativi: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Punti positivi: The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!

Punti positivi: Food was great and abundant. Frequent service

Punti negativi: Seats are too tight for such a long flight

Punti positivi: Crew was very nice and responsive.

Punti negativi: The flight was so hot. No personal air controls. Economy was horribly small.

Punti positivi: Crew was excellent. Seats were uncomfortable

Punti positivi: The crew was wonderful and as far as airplane good goes, it was great.

Punti negativi: Leg room

Punti negativi: 10+ hours flight. No food. No beverage. No snack. No blanket. I travel a lot and never saw a flight without service like this before. At the very minimum, snacks are reasonable. Extremely bad experience. Very disappointed with Lufthansa.

Punti positivi: Flight was on time both ways.

Punti negativi: had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time

Punti negativi: Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space.

Punti negativi: Flight got delayed 30 minutes

Punti positivi: Crew was helpful and food was very good

Punti negativi: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Punti positivi: Nice staff and no delay

Punti negativi: Instead of crisps maybe a bit of cheese or crackers

Punti positivi: The crew was amazing, flight on schedule and good entertainment.

Punti negativi: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Punti negativi: Delayed and missed my connecting flight. Total cluster.

Punti positivi: Food fine. Entertainment choices fine. More leg room than American.

Punti negativi: Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water.

Punti negativi: Our luggage was lost and the flight was 1.5 hours late.

Punti positivi: Nothing

Punti negativi: No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72

Punti negativi: Children children children.....

Punti positivi: We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above.

Punti negativi: Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time.

Punti negativi: Flight was delayed and missed 2nd flight due to delay

Punti positivi: Water provided.

Punti negativi: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time