Trova offerte di volo per Londra (LCY)

Punti negativi: We Flew business class. Very ordinary.

Punti negativi: Departing on time.

Punti negativi: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met

Punti positivi: Good seats at back of plane

Punti negativi: Food

Punti negativi: Need some more and better inflight movies

Punti negativi: Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge.

Punti positivi: Nothing.

Punti negativi: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Punti positivi: There were lots of options for inflight entertainment

Punti negativi: The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed.

Punti positivi: Crew rude

Punti negativi: The flight attendants were rude. Seats don’t recline. Charge for soft drinks and water

Punti positivi: BAc- great brand and very professional.

Punti negativi: Nothing for me

Punti positivi: Glad to have flat beds and not the fake B class you sometimes get in Europe

Punti negativi: Not crazy about this seat arrangement in which every other passenger faces backwards.

Punti negativi: We Flew business class. Very ordinary.

Punti negativi: Meals

Punti negativi: Efficienza banchi accettazione bagaglio

Punti positivi: todo estuvo muy bien!!!

Punti negativi: el desayuno o como quieran llamarlo es muy pobre

Punti positivi: Volo piacevolissimo. Atterraggio perfetto. Perfetto orario

Punti positivi: Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable.

Punti negativi: The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers.

Punti negativi: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.

Punti positivi: Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies

Punti negativi: The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!

Punti positivi: Crew was very courteous and helpful

Punti negativi: More leg room

Punti negativi: Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C

Punti positivi: Great comfortable aircraft they use and the best is that it leaves from FLL

Punti positivi: Comfortable clean food was tasty and appreciated the complimentary drinks

Punti negativi: Offered bottles of water...not just small cups

Punti positivi: Nothing.

Punti negativi: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.

Punti positivi: The flight was ok, nothing special.

Punti negativi: The landing was a little rough, we took a bit of turbulence and it was not pleasant.

Punti positivi: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Punti positivi: The crew was amazing

Punti positivi: Good service

Punti negativi: Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich

Punti positivi: The crew are amazing! Attentive and friendly.

Punti negativi: The seats could have been bigger.

Punti positivi: The crew

Punti negativi: Seat comfort

Punti positivi: Good for both.

Punti negativi: Bigger seats.

Punti positivi: Crew was great and professional.

Punti negativi: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Punti negativi: Nothing

Punti positivi: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Punti negativi: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Punti positivi: Crew was courteous and professional. Food was okay.

Punti negativi: Seats a little wider and little more leg room.

Punti positivi: we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared

Punti positivi: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.

Punti negativi: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.

Punti negativi: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.

Punti positivi: Everything aside from the food and cabin atmosphere.

Punti negativi: Food and cabin atmosphere. The cabin felt very stuffy and warm.

Punti positivi: Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal.

Punti positivi: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Punti positivi: nice crew on the Rome to US leg

Punti negativi: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Punti positivi: The flight itself was pleasant.

Punti negativi: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.

Punti negativi: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Punti negativi: Troppo ritardo

Punti positivi: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Punti negativi: If I knew how to recline my seat earlier. I did try several times

Punti positivi: Overall KLM experience is good

Punti negativi: Food quality was mediocre for a business class flight.

Punti negativi: There was no wifi on flight

Punti positivi: Food and entertainment were good

Punti negativi: Flight was terribly cold. Better AC management required

Punti negativi: Trip from London to Madrid wasn’t confortable ande crew was not friendly

Punti positivi: The flight, food, drinks and comfort was good

Punti negativi: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

Punti positivi: There were lots of options for inflight entertainment

Punti negativi: The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed.

Punti negativi: Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew.

Punti positivi: Crew was courteous and professional. Food was okay.

Punti negativi: Seats a little wider and little more leg room.

Punti positivi: The crew was really nice.

Punti negativi: There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.

Punti negativi: The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)

Punti positivi: Outstanding service by the crew.

Punti negativi: Seats in economy area little cramped

Punti positivi: Delicious Easter eggs Beautiful interior design of cabin and seats Roomy

Punti positivi: Full array of entertainment.

Punti negativi: Seats were not too comfortable.

Punti negativi: They asked me to pay for my luggages. It is strange