Trova offerte di volo per Londra

Punti positivi: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Punti negativi: Nothing on this occasion

Punti negativi: Honestly nothing needed improvement/ it was a really good experience!

Punti negativi: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Punti negativi: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Punti negativi: Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost

Punti positivi: Very new and clean plane.

Punti negativi: Nothing it was all good.

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: Lo spuntino offerto

Punti positivi: Yes

Punti negativi: Was excellent

Punti positivi: The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.

Punti negativi: The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose

Punti negativi: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Punti positivi: Food

Punti negativi: Organization

Punti positivi: The crew was amazing

Punti negativi: Great job

Punti positivi: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Punti positivi: Crew was amazing

Punti negativi: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Punti positivi: Yes

Punti negativi: Was excellent

Punti negativi: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Punti positivi: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Punti negativi: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Punti positivi: The site was convenient and comfetable

Punti negativi: Food

Punti negativi: Better pillows...as simple as that

Punti positivi: Movies

Punti negativi: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.

Punti positivi: The crew was very accommodating

Punti negativi: Entertainment system was old and with few choices

Punti positivi: None

Punti negativi: None hate the experience

Punti positivi: Amazing crew and great comfort

Punti negativi: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Punti positivi: The crew was amazing

Punti negativi: Great job

Punti positivi: Smooth boarding/ de-planing ; everything was on time

Punti negativi: Small aircraft

Punti positivi: The crew was nice

Punti negativi: Se take to much turbulence

Punti negativi: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Punti negativi: The baggage took a really long time to be delivered to the carousel

Punti positivi: Nothing

Punti negativi: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Punti positivi: Seat was comfortable

Punti negativi: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Punti positivi: Crew was perfectly fine.

Punti negativi: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Punti negativi: This flight had the least legroom of any flight I've ever taken.

Punti negativi: Efficienza banchi accettazione bagaglio

Punti positivi: Everything

Punti positivi: La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative.

Punti negativi: Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost.

Punti positivi: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Punti negativi: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Punti negativi: The entertainment system broke down and the flight attendants seemed sassy

Punti negativi: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Punti positivi: economy plus seats were nice, great movie selection, especially international movies

Punti negativi: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Punti positivi: Pleasant crew. Appropriate and efficiently served snack.

Punti negativi: Boarding and disembarkation were slow.

Punti positivi: Good amount of space on the plane, lots of movies to watch, good food and drink.

Punti positivi: Reclinable seats.

Punti negativi: The food!! The lights could be dimmed as it was a night flight.

Punti positivi: Nothing

Punti negativi: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Punti negativi: Boarding was late and line was very lonf

Punti positivi: Amazing crew and great comfort

Punti negativi: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Punti positivi: Seat was comfortable

Punti negativi: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Punti negativi: The airplane was really old.

Punti negativi: Too long to get luggage off plane

Punti negativi: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Punti negativi: Overbooked flights led to a missed connection resulting in a 12 hour layover

Punti positivi: Good flight. Crew was nice.

Punti negativi: Better entertainment

Punti negativi: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Punti negativi: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Punti negativi: More variety of movies

Punti positivi: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.

Punti negativi: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(

Punti positivi: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!

Punti negativi: Cost of extra bag. Also size limit for overhead carryon

Punti positivi: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!

Punti negativi: Email updates before flight! Not a single email sent!!

Punti positivi: It was a normal flight with any extra confortable feature.

Punti negativi: Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it.