Trova voli low cost per Londra

Punti positivi: Plane was new and good

Punti negativi: Flight was 4 hours delayed

Punti positivi: Crew was super nice

Punti negativi: Don’t pack people in like sardines! Our seats were so close it was in humane! Also we were in the back of the plane and it was uncomfortably hot! Why are there no individual a/c blowers over each seat!! Because of the heat and the cramped seats had to keep getting up and standing in the back because I was so claustrophobic!! Miserable, miserable, miserable!!!

Punti positivi: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Punti negativi: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Punti negativi: Boarding was crazy. Could not everyone in the gate area.

Punti positivi: Great crew.

Punti negativi: Ran out of business class meal. Substituted a Econ class.

Punti negativi: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Punti positivi: Decent price for economy comfort seat, 4A.

Punti negativi: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Punti positivi: That we got home safe

Punti negativi: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Punti negativi: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Punti positivi: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Punti negativi: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Punti positivi: Crew good, food okish.

Punti negativi: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Punti positivi: Even though the plan was full, the boarding process was quick.

Punti negativi: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Punti negativi: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Punti positivi: The crew was not grntle

Punti negativi: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Punti positivi: Nothing

Punti negativi: The food, the entertainment

Punti positivi: Crews are nice n snacks are okay.

Punti negativi: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

Punti negativi: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Punti negativi: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Punti positivi: That we got home safe

Punti negativi: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Punti positivi: The crew members are super friendly and caring.

Punti positivi: Crew good, food okish.

Punti negativi: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Punti positivi: Premium class is good value on the A380 but not quite to par on the older 777s

Punti positivi: The airline is top notch and treated you great like it should be.

Punti negativi: The sears where a little tight but not bad and the movie options were ok not great.

Punti negativi: Better choice of movies

Punti negativi: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Punti positivi: The crew and entertainment

Punti negativi: Nothing

Punti positivi: Imbarco veloce, e personale molto gentile

Punti negativi: Food and beverage

Punti positivi: Niente

Punti negativi: Tutto

Punti positivi: La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative.

Punti negativi: Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost.

Punti negativi: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.

Punti positivi: Delay was for 30 min

Punti positivi: Entertainment

Punti negativi: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Punti positivi: sidefini landig, merci.

Punti negativi: Nothing

Punti positivi: The crew was very attentive and willing to assist with everything.

Punti negativi: Food could be better.

Punti positivi: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Punti negativi: Delayed

Punti negativi: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Punti positivi: Drinks served on flight. Comfortable seats.

Punti negativi: Food.

Punti positivi: Food was not available for flight.

Punti negativi: Food

Punti negativi: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Punti positivi: Easy check in and easy baggage claim

Punti negativi: They can easily work on the food

Punti positivi: La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative.

Punti negativi: Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost.

Punti positivi: Flight was smooth

Punti negativi: No food

Punti positivi: Wonderful on board service from the crew

Punti positivi: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Punti negativi: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Punti negativi: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Punti positivi: Entertainment

Punti negativi: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Punti positivi: All flights were on time. Boarding was well organized.

Punti negativi: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Punti negativi: Some of the crew members were rude,

Punti negativi: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Punti negativi: More entertainment options

Punti positivi: The crew was very nice.

Punti negativi: The seats had such little cushion that it made the flight extremely uncomfortable.

Punti positivi: Excellent

Punti negativi: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Punti negativi: Swiss perfect as always, Barcelona ground worker disaster, as always....