Trova voli low cost per Londra

Punti positivi: More or less on time

Punti negativi: Outdated aircraft. Flight took longer than usual.

Punti negativi: Staff was very friendly, courteous and helpful.

Punti negativi: Food and entertainment cud be better

Punti positivi: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Punti positivi: Crewwere polite and competent. Seats felt a little cramped.

Punti positivi: Flight was fine

Punti negativi: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Punti positivi: The time and the route and seat pitch.

Punti negativi: Food and crew.

Punti negativi: 1 hour delay in departure from Lisbon

Punti positivi: Great attentive crew.

Punti negativi: Boarding has no groups, seats are small

Punti positivi: More or less on time

Punti negativi: Outdated aircraft. Flight took longer than usual.

Punti positivi: Crew was very helpful

Punti negativi: More entertainment

Punti negativi: Staff was very friendly, courteous and helpful.

Punti negativi: Nothing

Punti positivi: the crew were so nice

Punti negativi: not enough room between seats

Punti negativi: Better choice of movies and classical music

Punti positivi: The crew was very nice.

Punti negativi: The seats had such little cushion that it made the flight extremely uncomfortable.

Punti positivi: The crew was very lazy and not professional

Punti negativi: Don't stop demanding from the crew

Punti negativi: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Punti positivi: Nothing

Punti negativi: Time schedule Better customer services

Punti positivi: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Punti positivi: Entertainment was great, excellent movie selections, and games.

Punti positivi: Seats were comfortable

Punti negativi: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Punti positivi: Crew was very attentive, and boarding and off-boarding was relatively easy

Punti negativi: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.

Punti positivi: Not one thing about my experience.

Punti negativi: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!

Punti positivi: They were very nice! Always a smile, even after 10 hours with us!

Punti negativi: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Punti positivi: Inflight services

Punti negativi: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Punti negativi: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Punti positivi: Young crew, with positive attitude and very kind and helpful.

Punti positivi: Are you kidding? Its BA. Nothing but the time and route were good.

Punti negativi: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Punti positivi: Crew was good. Seats comfortable.

Punti negativi: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Punti positivi: Love the Airbus, roomy.

Punti negativi: Better entertainment movies, food are boring.

Punti positivi: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Punti negativi: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Punti positivi: The crew was very nice.

Punti negativi: The seats had such little cushion that it made the flight extremely uncomfortable.

Punti positivi: The crew was very lazy and not professional

Punti negativi: Don't stop demanding from the crew

Punti positivi: Seats were comfortable

Punti negativi: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Punti negativi: Nothing

Punti positivi: Crew was very helpful

Punti negativi: More entertainment

Punti positivi: Wonderful on board service from the crew

Punti positivi: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Punti positivi: Friendly crew

Punti negativi: Not piling up people like sardines in a can.

Punti positivi: Friendly crew, smooth take off and landing and generous on things to eat and drink.

Punti negativi: None. Keep up the good work.

Punti positivi: Crew was very attentive and courteous

Punti negativi: More fruits and non-starchy vegetables would make food more enjoyable

Punti positivi: Everything was excellent on this flight.

Punti negativi: Maybe the food menu? But it wasn't bad.

Punti positivi: Friendly crew

Punti negativi: Not piling up people like sardines in a can.

Punti negativi: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Punti positivi: the crew were so nice

Punti negativi: not enough room between seats

Punti positivi: Everything was comfortable.

Punti negativi: I can't think of anything.

Punti positivi: The food and very professional and friendly service.

Punti negativi: Nothing.

Punti positivi: The crew was very nice.

Punti negativi: The seats had such little cushion that it made the flight extremely uncomfortable.

Punti positivi: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Punti negativi: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Punti negativi: Staff was very friendly, courteous and helpful.

Punti positivi: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Punti negativi: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Punti positivi: Crew

Punti positivi: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Punti positivi: It was ok.

Punti negativi: N/A.

Punti positivi: Crew was very courteous and attentive

Punti negativi: More fruits and green (non-starchy) vegetables

Punti positivi: Free food, relatively spacious

Punti negativi: more food!!! REEE!!!

Punti positivi: Everything was comfortable.

Punti negativi: I can't think of anything.

Punti positivi: Not one thing about my experience.

Punti negativi: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!