|Rotta principale||Granadilla de Abona Tenerife-Sud a Manchester|
Punti positivi: Crew was attentive
Punti negativi: The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue
Punti positivi: Simplicity
Punti negativi: Not much. Outside influences not under their control
Punti negativi: Everything is made easy....
Punti positivi: Simple checking with baggage etc
Punti negativi: More leg room
Punti negativi: It was freezing on the plane everyone had hoods up and coats on.
Punti positivi: Seats and legroom very good for a budget airline. Crew very good.
Punti negativi: Boarding in Naples was dire
Punti negativi: Seats don't recline
Punti positivi: Crew were good, no issues. Flight was prompt and easy.
Punti negativi: A few too many announcements and promotions for buying stuff on board.
Punti positivi: Comfortable flight
Punti negativi: Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive
Punti positivi: That it's over
Punti negativi: People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats.
Punti negativi: Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived.
Punti positivi: Regular updates during flight. Food!
Punti positivi: Nice plane and well trained crew, will fly them again, without any doubt
Punti positivi: Boarding well organised, cfrew friendly.
Punti negativi: Announcements too frequent and very loud.
Punti negativi: Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of
Punti positivi: Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough.
Punti negativi: I canot think of any single fault at all.
Punti positivi: Crew are always pleasant and know how to smile
Punti negativi: Air con started out super hot then went rather chilly!?
Punti positivi: Great boarding decent legroom
Punti negativi: Good all round - no entertainment but it’s short haul so expected
Good flight on an older plane
Punti positivi: This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff.
Punti negativi: Would have rathered a new plane, and to land ontime but only 20 mins late.
Punti positivi: Comfortable, quick flight to prague, even landed early! The cabin crew were efficent and the cabin was kept clean and tidy. Legroom is always better on Jet2
Punti negativi: Nothing to not like. Jet2 have good planes, excellent legroom and great staff.
Punti positivi: Nothinf
Punti negativi: Everything
Good flight, over the top cheer
Punti positivi: Cheap and easy.
Punti negativi: The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers.
Punti positivi: Comfortable, friendly service on the plane.
Punti negativi: Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security.
Punti negativi: Could not check in online
Comfortable and on time
Punti positivi: Late at the airport but they managed to get us all through and boarded on time
Punti negativi: Too many steps especially at Birmingham
Punti positivi: Crew was good, boarding was good. On time.
Punti negativi: All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros.
No frills but excellent
Punti positivi: The crew were helpful and friendly
Punti negativi: Nothing to report. Very efficient
One of the better DEEP DISCOUNT airlines
Punti positivi: Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again.
Punti negativi: Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised.
Not Jet2's fault blame the airports
Punti positivi: Good flight (when we eventually got airborne. Friendly cabin crew
Punti negativi: Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself.
Punti positivi: Nice clean plane. Short flight good check in, comfortable seat. Nice staff
Punti negativi: No entertainment
Punti negativi: Timing and space
Not flying with Jet2.com again
Punti positivi: Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well.
Punti negativi: When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again.
Convenient flight spoilt by patronising and irritating announcements
Punti positivi: The convenience of the route
Punti negativi: The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again.
Punti positivi: I actually found the seat quite comfortable, compared with other low-cost airlines.
I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel.
There was plenty of space in the overhead locker.
I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner
Great flight into Leeds
Punti positivi: Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early.
Punti negativi: Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off.
Top dogs on short haul
Punti positivi: Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****
Punti negativi: Nothing.
Punti positivi: excellent legroom
Smooth, On time, superb!
Punti positivi: Everything
Punti negativi: Nothing. Superb flight.
Security at Belfast BFS chaotic. 50mins!
Punti positivi: On time.
Punti negativi: Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast.
Great flight, lovely crew
Punti positivi: First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again.
Flying in the 1990s
Punti positivi: Decent legroom
Punti negativi: Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless.
Switch off all electronics!
Punti positivi: Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin.
Punti negativi: Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous.
Punti positivi: New plane. Great legroom. Generous luggage allowance. Pleasant crew.
Great short haul flight
Punti positivi: - Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices
Punti negativi: Nothing
Punti positivi: Short check in, good leg room in seats
Punti negativi: Overpriced food
Punti positivi: Delayed boarding, taking off, landing, and then getting from plane to gate
Punti positivi: Have drag A1 do great space, all in timd
Punti negativi: Nothing
Punti positivi: What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!
Punti positivi: Everything, staff the whole package faultless, well done !!!
Punti positivi: First time iv used jet2 and I will again
Punti positivi: Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether
Punti negativi: Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80
Punti negativi: temperature too cold on return flight from Faro, especially having been in hot weather for 16 days
Punti negativi: Delay due to incompetence at Venice airport
Punti positivi: Everything ran smoothly
Punti negativi: The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards.
Gets you there.
Punti positivi: - Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time.
Punti negativi: - Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc.
Punti positivi: On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight
Punti negativi: The food was expensive and not great
Not budget at all
Punti positivi: Great service and food and smooth all the wsy
Punti negativi: BiokAggrevation beforehand trying to book guaranteed cabin baggage
Still on of the best low cost carriers
Punti positivi: Convenient flights. Friendly staff. Excellent price.
Punti negativi: Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once.