Trova voli economici su Jet2

Delayed departures and no suitcase on arrival

Punti negativi: Our flight out was delayed by a couple of hours and the return flight was delayed at least an hour. It was clear skies, no tusre why. Also, after having paid to check our bag, the bag didn't arrive at our destination because it was removed from the plane, along with 26 others. We didn't get it back for 5 days, just in time for our holiday to be over.

Poor website and info

Punti negativi: This is a buckle and fine airline. I went to check in online the day before my flight and added a checked bag for each passenger. The website did not work well and it ended up booking 2 bags each and charging me for two each. When I arrived at the airport they said I had not checked on online and had to pay extra for checking in at the airport. I asked for a manager who said there was no record of me going online. That was odd because I booked and paid for my bags online the previous day while I was checking in.they said I had to write a letter to get back my extra baggage fees I was charged in error. I doubt I will ever see that money again.

Delay or not

Punti positivi: On time departure

Punti negativi: Was told five minutes before landing that we would be circling the airport for 20 mins due to runway closure which turned into half an hour. When we landed we had to wait a further 10 - 15 minutes before we could taxi to the airport, so nearly an hour late but no delay.

Not much to eat

Punti positivi: Plenty of drinks, friendly crew, helpful to couple travelling with child

Punti negativi: Ran out of food crew suggested should preorder if wanted food on a return flight, little legroom seats as expected on budget airline. Flight delayed although not airline fault