Trova offerte per voli da Milano Bergamo Orio al Serio a Londra Stansted

Punti negativi: Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous.

Punti positivi: Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part.

Punti negativi: - They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this.

Punti positivi: The crew was good, the fly was hot the air conditioning not cooling.

Punti negativi: The time of departure

Punti negativi: La chiamata all'imbarco non era chiara.

Punti negativi: Could not checkin on website for 2 days We were charged 60 Euros late checkin fee at airport.

Punti negativi: The service overall

Punti positivi: At least this time was on time

Punti negativi: Everything else

Punti positivi: atterraggio

Punti positivi: Nothing really stood out

Punti negativi: Rude air hostess who was ignoring us in particularli where I was nearly fainting

Punti positivi: on time

Punti negativi: Bare bones is one thing.. standing in line forever after 1 hour delay then changing gates, then lining up again to stand in a non moving line.. too much

Punti negativi: Rude staff, unprofessional

Punti positivi: British Airlines is a great airline company

Punti negativi: Everything, basically... The flight was delayed almost an hour, boarding was uncomfortable, there was no food service on board, flight attendants were less than friendly, and takeoff was shaky and turbulent.

Punti positivi: Nulla

Punti negativi: Tutto

Punti negativi: L’imbarco dall’aeroporto di Catania è stato molto lento con conseguente ritardo!

Punti positivi: Nothing.

Punti negativi: Punctuality, honesty, customer service.

Punti negativi: Not much was good about this flight. I had to pay an extra €55 because I couldn’t check in online 2 hours prior and had to do it at the airport. The flight itself was a sales pitch with every few moments the flight attendants offering things to sell. I’ll try not to take Ryanair again.

Punti positivi: Very helpful as I required assistance

Punti negativi: The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable

Punti negativi: Rude staff, unprofessional

Punti negativi: We missed the flight because there was traffic

Punti positivi: Crew were friendly

Punti negativi: Chose priority boarding, waste of time so did everyone else. Long queues to board.

Punti negativi: Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous.

Punti negativi: We missed the flight because there was traffic

Punti negativi: What is the point of buying priority boarding if everyone gets on the plane at once.. 9 euro for 3 bottles of water says it all to.

Punti positivi: Nothing

Punti negativi: Aeroplano

Punti positivi: I really enjoyed my window seat. The flight was on time and sightly early which was great.

Punti negativi: I didn’t realize it was an outdoor boarding process so i wasn’t prepared for the rain. But i will be ready next time!

Punti positivi: On time.

Punti negativi: Better seats

Punti positivi: Staff were kind entertaining and friendly

Punti negativi: Boarding was a bit long

Punti positivi: Terrible crew rude and impolite

Punti positivi: on time

Punti positivi: At least this time was on time

Punti negativi: Everything else

Punti positivi: Nothing.

Punti negativi: Punctuality, honesty, customer service.

Punti positivi: The price of the tickets was good.

Punti negativi: It’s Ryan Air you get what you paid for.

Punti positivi: Terrible crew impolite and rude

Punti negativi: The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable

Punti positivi: Terrible crew impolite and rude

Punti negativi: L’imbarco dall’aeroporto di Catania è stato molto lento con conseguente ritardo!

Punti positivi: Customer service at Stansted helping us at the self-serve bag drop when the printed boarding passes did not scan properly.

Punti negativi: - The hard sell of every and any consumable item during the flight, but I guess it's par for the course with Ryanair. - The lack of clear instruction re. what info to provide security at Stansted when purchasing 'faster boarding'

Punti positivi: atterraggio

Punti negativi: The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable

Punti positivi: Nulla

Punti negativi: Tutto

Punti negativi: Ryanair pricing / baggage is so rapacious but it does keep ticket prices down....

Punti negativi: A bit more space but for the price you can’t really complain

Punti positivi: On time and well maintained

Punti negativi: Air conditioning was too weak.

Punti positivi: Was reasonably on time

Punti negativi: Lagguage took for ever to come out.

Punti positivi: 1 hour late

Punti negativi: I miss my transport connections

Punti negativi: L’imbarco dall’aeroporto di Catania è stato molto lento con conseguente ritardo!

Punti negativi: Nothing

Punti positivi: I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff

Punti negativi: Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again.

Punti positivi: Il volo nel complesso

Punti negativi: We missed the flight because there was traffic

Punti positivi: On time.

Punti negativi: Better seats

Punti negativi: Bare bones is one thing.. standing in line forever after 1 hour delay then changing gates, then lining up again to stand in a non moving line.. too much

Punti positivi: On time and well maintained

Punti negativi: Air conditioning was too weak.

Punti positivi: Nothing

Punti negativi: Aeroplano

Punti positivi: Crew were friendly

Punti negativi: Chose priority boarding, waste of time so did everyone else. Long queues to board.

Punti positivi: Terrible crew rude and impolite

Punti negativi: Check in process is stupid and staff was very unhelpful.