Trova voli economici su Southwest

Poor SW planning

Punti positivi: Gate agents and crew were great.

Punti negativi: Due to a scheduling problem, the crew was notified late and arrived late only to find out they didn’t have enough fuel due to weather reroute. Flight was fine. Also no working WiFi.

Late

Punti negativi: 90 minutes late

Punti positivi: Boarding was not organized. Also the crew was terribly delayed in which delayed the flight by 45 mins

HOT! Temperature

Punti positivi: Flight attendants worked the entire flight, serving water, then regular service, followed by seconds, and water again. They literally served the entire flight.

Punti negativi: The crew boarded us on the plane, and we were then told that we were waiting on a part. Waited on the tarmac for about an hour. We were boiling on the plane. I thought once we got in the air, they would turn on the air and the plane would cool down. It did not. This was the most uncomfortable I've ever been on a flight.