Trova offerte di volo per Ghana

Punti positivi: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”

Punti negativi: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!

Punti negativi: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.

Punti positivi: The overall experience was great

Punti negativi: It was indeed a good experience

Punti positivi: Plane was fairly modern inside with power sockets and usb sockets for each seat.

Punti negativi: Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes.

Punti positivi: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Punti negativi: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Punti positivi: N/A

Punti negativi: The clerk was very rude and refused to explain the hidden baggage fee and misleading baggage info. I’ve also been over charged an extra $100 per baggage instead of $50 (cost as indicated on Air Italy web site).

Punti positivi: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Punti negativi: Entertainment package was not too good. Needed better movies or a bigger selection.

Punti positivi: I couldn't get anyone on the phone or an email in time to be able to change the incorrect date of the ticket

Punti negativi: I don't think its fair to loose the entire purchase amount, I should have been able to change the date for an additional fee considering I tried to give enough notice of my cancelation

Punti positivi: The crew is really welcoming

Punti negativi: The seats are too narrow and a bit too hard

Punti negativi: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Punti positivi: Entertainment was amazing

Punti negativi: Seats a bit hard

Punti positivi: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Punti negativi: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Punti positivi: Very pleased with crew and seats.

Punti positivi: Crew were helpful.

Punti negativi: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment

Punti positivi: Seat not confortable

Punti negativi: Get newer planes with better functional amenities

Punti negativi: Better boarding process

Punti negativi: Not over selling the flight and making passengers stay over night. I would have loved to be home as planned

Punti positivi: Plane was clean & crew were kind

Punti negativi: Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board.

Punti negativi: Ok

Punti negativi: They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch.

Punti positivi: On time, not expensive

Punti negativi: Really uncomfortable seats, no tv

Punti positivi: We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!

Punti negativi: Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly.

Punti negativi: Improve cabin comfortable

Punti negativi: more western vegetarian options

Punti negativi: Crew can be more friendly

Punti negativi: Scrambled eggs breakfast was more like a mousse and had no texture

Punti positivi: Very friendly crew, nice plane

Punti negativi: Very expensive extras like seats and luggage

Punti positivi: Plane was fairly modern inside with power sockets and usb sockets for each seat.

Punti negativi: Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes.

Punti positivi: The plane was fairly new, clean, and comfortable seats.

Punti negativi: A better selection of the main meals in business class.

Punti negativi: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.

Punti positivi: Staff was very cordial.

Punti negativi: Please note priority booking and paying additional fees to Air Italy is not useful. They dont seem to recognize that priority level while boarding...it diesnt make a difference!

Punti negativi: Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Punti positivi: Nice new planes out of NYC. Professional crew. On time. Ok food for an airline. Second leg to Palermo was delayed slightly but no big deal. All around a great experience.

Punti positivi: crew did what they could with the limited resources they had

Punti negativi: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.

Punti positivi: The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us.

Punti negativi: Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help.

Punti positivi: More space that on competitors.

Punti negativi: The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it.

Punti negativi: Whole flight was so cold like in refrigerator.

Punti positivi: Molto carino il video con le norme di sicurezza.

Punti negativi: Il confort dei sedili, dare comunque qualcosa a livello di catering (in altre compagnie ti propongono ALMENO un bicchiere di qualcosa).

Punti positivi: The first meal service was good with two appealing choices. The flight was on time.

Punti negativi: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l

Punti negativi: Food had no taste. The quality needs to be much better

Punti negativi: Inadmisible that they charged for the one bag.

Punti negativi: Prompt departure. Polite service. Timely updates form the captain.

Punti negativi: Better boarding process

Punti negativi: Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer.

Punti positivi: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.

Punti negativi: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.

Punti negativi: Water could have been served complementary

Punti positivi: The crew

Punti negativi: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost

Punti positivi: Not much

Punti negativi: A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!

Punti positivi: Plane was clean & crew were kind

Punti positivi: Self checkin, there was no line and things moved quickly.

Punti negativi: Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood.

Punti positivi: Flight on time

Punti negativi: No gluten free meal available

Punti positivi: The overall experience was great

Punti negativi: It was indeed a good experience

Punti negativi: The flight was late. They lost my luggage! No time to take the food. Very bad experience

Punti positivi: The crew

Punti negativi: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost

Punti positivi: Crew was superb!! Very attentive and extremely willing to help people when called upon.

Punti negativi: Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!

Punti positivi: Nothing

Punti negativi: Been on schedule.

Punti positivi: My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray.

Punti negativi: Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable

Punti negativi: Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly.

Punti positivi: Slow service.

Punti negativi: Better communication!

Punti positivi: Service is awesome. Food is great.

Punti negativi: People with short connection are affected by the 15 to 25 minutes delay.

Punti negativi: Staff rude and short

Punti negativi: Late departure. Rush to connect.

Punti negativi: We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!

Punti negativi: I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost

Punti positivi: Great crew. That’s about it.

Punti negativi: Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells.

Punti negativi: Flight was delayed 1 hour