Trova voli economici per la Zambia
Cerca centinaia di siti di viaggio contemporaneamente per offerte su voli per la Zambia. Combina il tuo volo con un hotel e risparmia!
— Zambia
2 ago — 9 ago1
Andata e ritorno
1 adulto
Economy
Da?
A?
mar 2/8
mar 9/8
Cerca centinaia di siti di viaggio contemporaneamente per offerte su voli per la Zambia. Combina il tuo volo con un hotel e risparmia!
Ultime offerte sui voli per Zambia
I migliori prezzi di andata e ritorno trovati dai nostri utenti su KAYAK nelle ultime 72 ore
1 scalo da 546 €
2+ scali da 632 €
Informazioni utili: Voli Zambia
Bassa stagione | febbraio |
|---|---|
Alta stagione | dicembre |
Volo più economico | 546 € |
Prezzo medio andata-ritorno | 1.049 € |
Buona offerta andata-ritorno | 827 € |
Buona offerta solo-andata | 525 € |
Il periodo ideale per evitare le folle con un calo medio dei prezzi del 6%.
Il periodo più gettonato per volare con un aumento medio dei prezzi del 14%.
Volo da Roma-Fiumicino a Aeroporto Internazionale di Lusaka
(media delle ultime 2 settimane)
o meno
o meno
I migliori consigli per trovare voli economici per la Zambia
- Cerchi voli economici per la Zambia? Considera che il 25% dei nostri utenti ha trovato dei voli per la Zambia a prezzi uguali o inferiori a quelli che seguono: Da Catania 830 € andata e ritorno, da Firenze 752 € sola andata - 960 € andata e ritorno, da Bologna 1.011 € andata e ritorno
- L'alta stagione corrisponde a gennaio, novembre e dicembre. Il mese più economico per volare per la Zambia è febbraio.
- Inserisci le date e l'aeroporto di partenza preferiti nel campo di ricerca qui sopra per accedere alle ultime offerte sui voli per Zambia.
Domande frequenti - prenotazione di voli per Zambia
Le 5 principali compagnie aeree con voli per la Zambia
Valutazioni in base alle recensioni dei clienti KAYAK8,3
EmiratesValutazione complessiva sulla base di 15883 recensioni
8,3Imbarco
8,2Comodità
8,4Personale
8,5Divertimento
8,0Cibo
Top Tutto ok
Rude crew member.
Fine Emirates service, everything you'd expect. Good food and drink, good service, good entertainment. Not the worst seats, for economy class. Only real problem was the lack of mask enforcement. Probably about 5% of passengers didn't bother, and the crew didn't do anything to ask them.
Cibo nella norma è intrattenimento vdeo di bassa qualità
Check in was smooth, are all the Covid requirements necessary for vaccinated travelers
La miglior compagnia aerea
La miglior compagnia aerea Sempre una garanzia
The trip was on time and the service was excellent.
Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."
Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."
Punti positivi: "Good seating and entertainment."
Punti negativi: "Sort out the food."
Punti negativi: "Niente"
Punti negativi: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"
Punti positivi: "Crew was kind, attentive, funny, and engaging. The best."
Punti negativi: "A warning about landing in Dubai, and being put on a bus to the terminal"
Punti positivi: "Great customer service, great and always smiling crew, wonderful flight"
Punti negativi: "the food options need to be more. an option with steamed rice should always be available"
Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."
Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"
Punti negativi: "Keep employees have to give excellent service & smiles to passengers"
Punti positivi: "Tutto perfetto: cordialità, cena, confort"
Punti positivi: "I like the crew."
Punti negativi: "All good."
Punti negativi: "Istruzioni al personale di terra e della luonge"
Punti positivi: "The crew was Amazing and The seats where comfortable."
Punti negativi: "Flying for the first time I think everything was excellent."
Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"
Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"
Punti negativi: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."
Punti positivi: "Hospitality, service, crew and everything was well"
Punti positivi: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Punti negativi: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."
Punti negativi: "Good"
Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."
Punti negativi: "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"
Punti positivi: "Excelleny"
Punti positivi: "Love the great service, food, cleanliness, movies and extra leg room."
Punti negativi: "Don't like when you have a problem with a refund. You have to fill out a form, web site doesn't work, staff also can't get it to work, you finally get a call back and they send another form to fill out. Staff write the complaint and haven't heard from anyone. I had to start over. Bad at rectifying problems and caring about customers after a trip. I booked 17 tickets for this trip for my clients. I have used you in the past for my clients ..one group 50 tickets. Carol James Travel Agrnt"
Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"
Punti positivi: "Lovely flight crew and great film selection"
Punti negativi: "Would have liked more healthy food options d"
Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"
Punti positivi: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."
Punti positivi: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."
Punti negativi: "personale mediocre"
Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"
Punti positivi: "Food and crew were great"
Punti negativi: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"
Punti positivi: "Not much. The crew were bright and breezy. Ish."
Punti negativi: "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
Punti positivi: "5000 channels. Entire Alien movie series :) Also food was excellent."
Punti positivi: "Free upgrade given as skywards gold"
Punti negativi: "ICE not as good as a380"
Punti negativi: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."
Punti positivi: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Punti negativi: "Captain's announcements in the flights were also either not loud enough or not intelligible."
Punti positivi: "Evverything"
Punti negativi: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"
Punti positivi: "Service is excellent and I really enjoyed the musicians while waiting to bord the plane"
Punti positivi: "Friendly, accommodating, and professional service!"
Punti positivi: "Everything"
Punti negativi: "I like everything"
Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"
The staff uniform was clean and they were so friendly.
Great flight
could not undertake this flight as I was denied boarding pass at the check in counter at the Houston airport, Texas, USA for my flight QA 714
Everything was up to date. Their is no issue. We expect your airline will be one of the best. Try to have more flights to different destinations. It will pay you more for your success.
My TV screen was freezing, it was hard to navigate. Everything else was just excellent.
Punti negativi: "It would have been better if the wifi was included."
Punti positivi: "The crew really cares about their passengers"
Punti positivi: "Nothing"
Punti negativi: "Need improvements"
Punti negativi: "Every thing is good"
Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Punti positivi: "The “mini-refrigerator” for beverage storage at the business class seat."
Punti negativi: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."
Punti positivi: "Food, seat, entertainment"
Punti negativi: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Punti negativi: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Punti positivi: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Punti negativi: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Punti positivi: "Helpful,courteous and efficient"
Punti negativi: "Wifi was hard to connect"
Punti positivi: "Extra leg room only coz I was on exit isle"
Punti negativi: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Punti negativi: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Punti positivi: "In-flight crew was excellent."
Punti positivi: "Everything"
Punti negativi: "Nothing"
Punti positivi: "Staff was great"
Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Punti positivi: "Faultless as per usual QA flights"
Punti positivi: "The hospitality of this airliners is unprecedented"
Punti negativi: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."
Punti positivi: "Excellent on board staff"
Punti positivi: "Food was excellent. Service was excellent."
Punti negativi: "Entertainment was limited."
Punti positivi: "All the services plus the entire team"
Punti positivi: "Everything very smooth. Staff delightful and always helpful!"
Punti positivi: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Punti negativi: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
Punti positivi: "Helpful crew"
Punti negativi: "Food quality and quantity Cramped seating"
Punti positivi: "everything went smoothly, no delays, boarding was easy and quick"
Punti negativi: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Punti positivi: "Loved the food and entertainment."
Punti negativi: "Not enough leg room and space between the chair in front."
Punti positivi: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Punti positivi: "I liked staff , boarding was organized food was not very good needs to be improved"
Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Punti negativi: "Not one of their newest planes."
Punti positivi: "The crew on my side of the cabin was very good."
Punti negativi: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."
Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"
Punti positivi: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Punti positivi: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Punti negativi: "horrible customer service at the airport. very unaccommodating."
Punti positivi: "Nothing at all"
Punti negativi: "Everything"
Punti positivi: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Punti negativi: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"
Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."
Punti negativi: "The layover was too long"
Punti positivi: "Seat reclining was good. Fleece blankets were warm"
Punti negativi: "Blankets had a really bad smell Food options were very limited - even bread was eggless"
Punti positivi: "Yes"
Punti negativi: "Customer services"
Punti positivi: "New plane, fresh feel. Food is ok."
Punti negativi: "Airline feels basic and no frills."
Punti positivi: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Punti negativi: "Entertainment was limited."
Punti negativi: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"
Punti positivi: "Food and in-flight services"
Punti negativi: "Entertainment package"
Punti positivi: "The crew members are very polite and professional"
Punti negativi: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"
Punti positivi: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Punti negativi: "As I said, I liked everything. From the departure to the landing"
Punti negativi: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."
Punti positivi: "The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again."
Punti positivi: "Food and free WiFi. Ample seating space."
Punti negativi: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"
Punti positivi: "They respect the timing"
Punti negativi: "The luggage escalator is not working and you have to carry it from one point to another..."
Punti positivi: "Everything was perfect. On time arrival."
Punti negativi: "Loud Nigerian co-passengers"
Punti positivi: "Timeliness, Service, Cleanliness Comfort"
Punti positivi: "The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat."
Punti negativi: "The breakfast was not as appetizing."
Punti positivi: "The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline."
Punti negativi: "Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases."
Punti positivi: "Good and clean planes, good service"
Punti negativi: "We had couple of ours delay and not well communicated"
Punti positivi: "Friendly staff, decent snacks and entertainment options"
Punti positivi: "New airline. Left 20 mins early."
Punti negativi: "Nothing."
Punti positivi: "The plane was nice and the captain gave good info."
Punti negativi: "Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded."
Punti negativi: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."
Punti positivi: "the snack was terrific!"
Punti positivi: "Landing was very smooth. I got window seat as requested."
Punti negativi: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."
Punti positivi: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."
Punti positivi: "Information during flight"
Punti negativi: "No TV or programmes to entertain slong"
Punti positivi: "Good"
Punti positivi: "Was good on time"
Punti positivi: "on schedule. staff at counters and flight crew were courteous and professional."
Punti positivi: "The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination."
Punti positivi: "Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!"
Punti positivi: "The crew was very welcoming"
Punti negativi: "We had a delay of 40 minutes at Kigali airport without prior announcement"
Punti positivi: "New plane, friendly crew"
Punti negativi: "Cramped seating, poor signage & boarding announcements"
Punti positivi: "Like Kigali it was clean and efficient."
Punti negativi: "Food is almost inedible"
Punti positivi: "Planes were great and flight crew excellent."
Punti positivi: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Punti negativi: "Nothing."
Punti positivi: "Everything went well as expected..."
Punti positivi: "The crew is nice"
Punti negativi: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."
Punti positivi: "movie dinner on each leg of the flight"
Punti negativi: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"
Punti negativi: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"
Punti positivi: "The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early."
Punti negativi: "Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don't take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance."
Punti positivi: "Clean planes"
Punti negativi: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"
Punti positivi: "Nothing."
Punti negativi: "This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me 'avoid Rwandaair and precision airlines - they are both airlines that do not follow any regulations, and not just operational, but safety as well.'"
Punti positivi: "The flight times were perfect and the seats were comfortable."
Punti negativi: "The food was just ok"
Punti positivi: "the flight got me to Gaborone on Monday morning"
Punti negativi: "Person in Kigali checked my bag to Johannesburg, not Gaborone. Flight was delayed one hour. Slept on a chair in Johannesburg airport for three hours."
Punti positivi: "Orderly, organized, courteous"
Punti positivi: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Punti negativi: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."
Punti positivi: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Punti negativi: "Service & good landing"
Punti negativi: "The arrival time was stated as 1:40pm but in reality it was a 1:10pm arrival so I had arranged my driver to collect at the wrong time and he wasn't there when I arrived."
Punti positivi: "Unfortunately i missed the flight from kla to Nairobi via Entebbe due to closue of Entebbe Road. Return from Nairobi was okey but was delayed for about 40 minutes"
Punti negativi: "Food needs to be addressed"
Punti positivi: "Free wifibat the airport and the charging stations"
L'atterraggio è stato un po' brusco
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.
Punti negativi: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Punti negativi: "Klm is the best, even on a 40min they served small breakfast."
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti negativi: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Punti positivi: "Information sharing by pilots and crew. Economy class leg room is good."
Punti negativi: "All good up to the level"
Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"
Punti positivi: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Punti negativi: "Nothing"
Punti positivi: "The crews were pretty great!"
Punti negativi: "The regulating of the temperature."
Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Punti positivi: "Crew was great, very responsive and hospitable!"
Punti negativi: "more lunch choices, especially choices without dairy products."
Punti positivi: "Crew was great and helpful despite oversight in my special meal."
Punti negativi: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Punti positivi: "Reasonable space in economy class seats"
Punti negativi: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Punti negativi: "Troppo ritardo"
Punti negativi: "Boarding was very slow."
Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti negativi: "Lost all our bags so couldn’t ski"
Punti positivi: "The crew were amazing and the flight was very smooth."
Punti negativi: "Keep up the good work"
Punti negativi: "Turn the lights on early making it hard to sleep"
Punti negativi: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Punti negativi: "Not enough leg room"
Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."
Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."
Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Punti negativi: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Punti negativi: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Punti positivi: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Punti positivi: "Premium economy service was good."
Punti negativi: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."
Punti positivi: "Friendly staff"
Punti negativi: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Punti positivi: "Pleasant flight"
Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"
Punti positivi: "Comfortable seats. Warm plane with happy staff."
Punti negativi: "Maybe a second sandwich option for food, not everyone likes cheese."
Punti positivi: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Punti negativi: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Punti positivi: "Everything"
Punti negativi: "Nothing"
Punti positivi: "Service provided by the staff"
Punti negativi: "The navigation of the entertainment system is not very friendly"
Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Punti positivi: "Comfort economy well worth the extra."
Punti positivi: "good service"
Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"
Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"
The selection of movies has not changed in a very long time. Other than that... All was excellent
Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage).
Punti negativi: "The cabin attendants attitude need to be warmer and friendly. The food was not good."
Punti positivi: "Take off was quick, as well as deplaning"
Punti negativi: "the little cornbread cake was pretty bad."
Punti negativi: "Plane was very very old"
Punti positivi: "Excellent crews"
Punti positivi: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Punti positivi: "The crew was amazing and the flight was smooth"
Punti positivi: "I love the entertainment and frequent availability of food and drinks"
Punti negativi: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"
Punti positivi: "WONDERFUL FLIGHTV"
Punti negativi: "NONE"
Punti positivi: "The short flight and pleased to get food."
Punti negativi: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"
Punti positivi: "Customer care was good"
Punti negativi: "I suspect the problem of luggage started with Alitalia my first leg"
Punti positivi: "It was a comfortable flight with good intertainment."
Punti negativi: "The food could be better."
Punti positivi: "Service"
Punti positivi: "Cheap. Good for connections in Africa."
Punti negativi: "Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken."
Punti positivi: "They are nice and friendly"
Punti negativi: "Toilets should be cleaned often"
Punti positivi: "Will never fly this airline again"
Punti negativi: "The food was bad and on the second stretch the airline did a stop over in Cairo that was not originally planned and delayed the flight by over 3 hours making me miss my connection flights and forcing me to rebuy tickets since there was no ground staff at Rome that could handle the situation. Made me end up losing 1000 usd in tickets I had to buy. Not the way I'm used to be treated as a business class costumer"
Punti positivi: "Attendants were courteous and the spacing is better than some airlines, but that’s about it."
Punti negativi: "Check in was a disaster: no logical control of 100s of people; delayed on the tarmac for 1:45 for a “minor technical reason” that apparently had nothing to do with the actual operation of the plane that prevented me from making my next flight. Food was terrible. Flight attendants could have been more helpful about my missed connection."
Punti negativi: "Flight was overly delayed - as a result I missed my connection to Capetown and endured a lot of feeds in cancellation of pre-planned trips. Ground staff in Mumbai and Addis Ababa were awful. Mumbai staff was rude and inconsiderate. Addis Ababa team does not even make eye contact when talking to passengers. I could not wait for this travel to be over. Aircraft was mediocre.. During boarding, they don't seem to care about Priority passengers - despite my status with other Star Alliance carriers. Not sure I will fly by Ethiopian again."
Punti positivi: "I received flying miles for this flight, well actually I really tried to find something positive to say"
Punti negativi: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
Punti positivi: "Crew members were friendly....."
Punti negativi: "No entertainment"
Punti positivi: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Punti negativi: "the layover in Dublin was too long--longer than scheduled"
Punti negativi: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."
Punti negativi: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Punti positivi: "The standarts (equal to african standarts of course)"
Punti negativi: "Long wait with no care for. At least a place to rest. They changed our seats with no reason"
Punti negativi: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."
Punti positivi: "Loved having traditional ethiopian food"
Punti negativi: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Punti positivi: "ET's on board crew is excellent. The food is great."
Punti negativi: "Delay.....again."
Punti negativi: "Nothing"
Punti negativi: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."
Punti negativi: "Price. Ease of early checkin"
Punti positivi: "The staff assistance Kosher food was great"
Punti negativi: "Overhead baggage compartment was taken over by cups and stuff"
Punti negativi: "Bad plane flight was cancelled. Horrible experience."
Punti positivi: "Plane size, entertainment options and food were all great."
Punti negativi: "The person next to me was rude and leaning over on my side but not much the airline can do about that."
Punti positivi: "The hospitality"
Punti positivi: "crew was okay on board."
Punti negativi: "delays, delays and no answers about the schedule from anyone. poor food, poor entertainment. the plane was small, crowded and a disguising smell all over."
Punti positivi: "their business class was very good and a huge difference than economy, well done"
Punti negativi: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"
Punti positivi: "Excellent chicken dish"
Punti positivi: "Nothing"
Punti negativi: "They lost my luggage and I had to call them every day to locate it. It took a whole week for me to have my luggage back while it was sitting in the Philadelphia Airport for 4 days waiting to be delivered to my house. On top of that no one seems to know the whereabouts of my luggage. Bad customer service. Be aware when flying with Lufthansa."
Punti positivi: "Like a third world flight, I could not purchase a wifi. Service is excellent."
Punti positivi: "In entabe the way everything is done was very good the food on that day was not good"
Punti negativi: "Nothing"
Punti negativi: "My luggage was lost"
Punti negativi: "non funzionava l'aria condizionata si moriva di caldo"
Punti negativi: "Aereoporto estremamente caotico"
Punti positivi: "On time."
Punti positivi: "1. Nice flight 2. flight attendants good customer service skills"
Punti negativi: "Equipment issue-tv not working well , unable to charge my cell phone USB port not working. 2. Food on my return flight was terrible I am a vegetarian was mostly served warmed up frozen vegetable which were terrible 3. Return trip set next to noisy people, had coffee spilled on my dress, was upset and did not enjoy return trip .Grateful for flight attendants who moved me to another seat."
Punti negativi: "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"
Punti positivi: "Entertainment, comfort in flight"
Punti negativi: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."
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