Trova offerte di volo per Tanzania

Punti negativi: Delay due to strike

Punti positivi: Flight and the crew!

Punti negativi: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Punti positivi: Staff were professional and polite.

Punti negativi: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Punti positivi: Great airline

Punti negativi: Kenya Airways sears had less leg room than Qatar

Punti negativi: Entertainment

Punti positivi: They made my journey exciting

Punti negativi: The delay leaving Nairobi was long and they offered us on breakfast

Punti negativi: Did not arrive for it

Punti negativi: Food had no taste. The quality needs to be much better

Punti positivi: Efficiency of the flight, everything on time

Punti negativi: The food was not really tasty.

Punti positivi: Nothing except that my seat reclined far enough.

Punti negativi: This airline should be shut down. Worst customer service I have ever experience before during and after a flight. I will never again fly air Italy. I was literally in tears throughout this experience. The staff are clueless and rude.

Punti positivi: I have to say the food and beverage were very good.

Punti negativi: Boarding could be improved, but there were not problems.

Punti negativi: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Punti negativi: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Punti positivi: Quick boarding, comfortable seating. Great food!

Punti negativi: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Punti positivi: The crew was excellent and surprisingly the seats were comfortable.

Punti negativi: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Punti negativi: The seats are small with very little leg room

Punti positivi: The boarding process was easy

Punti negativi: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.

Punti positivi: It was a normal flight with any extra confortable feature.

Punti negativi: Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it.

Punti positivi: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

Punti positivi: Nothing

Punti negativi: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc

Punti positivi: Nice flight and Comfortable

Punti negativi: Poor service Not adhering to time Very bad air conditioning

Punti positivi: Seat were amazing ,plane was clean

Punti negativi: Train your staff to be more polite and smiley

Punti positivi: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Punti negativi: USB connection was not working from my seat

Punti negativi: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Punti positivi: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Punti negativi: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Punti positivi: Seat more comfortable .

Punti negativi: there is need to improve food & entertainment section.

Punti negativi: Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options

Punti positivi: Yes

Punti negativi: N/a

Punti positivi: Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures.

Punti negativi: I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight.

Punti negativi: Great service, friendly team and most importantly great food

Punti negativi: Need spacious aircrafts for such a long flight..

Punti positivi: food is amazing

Punti negativi: seat is outdated, but new seat for biz is coming very soon

Punti positivi: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Punti negativi: The food

Punti positivi: The counter workers upgraded my seats to window and a better boarding group.

Punti negativi: Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good.

Punti positivi: Friendly crew

Punti negativi: Free WiFi

Punti negativi: Leg room is laughable and charging $65 to check a bag is ridiculous.

Punti negativi: Checking, boarding and overall experience

Punti negativi: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Punti positivi: Not amazing...rather lack of attention.

Punti negativi: It was 20 of us in the cabin. Better attention? More alcohol?

Punti positivi: The crew tried to be helpful but were equally frustrated with the ground crew.

Punti negativi: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Punti positivi: very nice crew

Punti negativi: my baggage was lost

Punti positivi: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Punti negativi: Flight was delayed, had to run to my next connection flight.

Punti positivi: Good amount of space on the plane, lots of movies to watch, good food and drink.

Punti negativi: Delayed by 4 hours, no explanation!

Punti negativi: Flight was 4 hours late making for a tight connection in Nairobi and our luggage not making the connection! No matter how good your service, if you don’t get the luggage through, you fail!

Punti negativi: I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed.

Punti positivi: The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification.

Punti negativi: Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed

Punti positivi: nice crew

Punti negativi: old planes with bad seats and no chargers or entertainment

Punti positivi: The crew was fun, informed, and very helpful.

Punti negativi: The seat, the entertainment, the headphone jack, the food.

Punti positivi: A380 with extra legroom is great comfort

Punti negativi: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Punti positivi: -

Punti negativi: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.

Punti positivi: Seats are comfortable on Business Class. Service is good

Punti negativi: Constant delays specially from CDG! Poor cabin service specially on this flight.

Punti positivi: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Punti negativi: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Punti positivi: The entertainment options were great.

Punti negativi: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Punti positivi: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times

Punti negativi: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Punti positivi: That it was a direct flight

Punti negativi: Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality

Punti negativi: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Punti negativi: First time in my life that the airplane food was cold. There also was no in flight entertainment.

Punti positivi: Cheap airfares, direct flights

Punti negativi: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Punti positivi: very nice crew

Punti negativi: my bagfage was lost

Punti positivi: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Punti positivi: Crew helpful. Food good.

Punti negativi: Better range of movies please

Punti positivi: The crew were excellent and seats were comfy.

Punti negativi: Headphones for the entertainment centre.could have been better. Sound quality not great.

Punti positivi: Good service with friendly crew

Punti negativi: Toilets clean but a bit worn out. Windows were very dirty inside and out.

Punti negativi: Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight.

Punti negativi: Delayed by 4 hours, no explanation!

Punti negativi: Entertainment

Punti positivi: Crew very professional

Punti negativi: Boarding was a little confusing

Punti positivi: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Punti positivi: Crew was great. Seats were comfortable.

Punti negativi: The airline lost both of my luggage suitcases.

Punti positivi: The Delta flight service was much better than the Air France flight I took on the previous leg.

Punti positivi: Seats were superb. Competitive price

Punti positivi: Nice flight and Comfortable

Punti positivi: Quick boarding.

Punti negativi: Rough landing in Bah.

Punti positivi: Very good value for money.

Punti negativi: If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good.