Trova voli economici per la Nigeria

Punti positivi: "Yes"
Punti negativi: "No comments"

Punti negativi: "No toilet available at gate due to enhanced security measures when flying to the USA."

Punti negativi: "Food"

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Crew was nice. Seat was broken for recliner."
Punti negativi: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Punti positivi: "Plane quite empty so lots of space."
Punti negativi: "Service not very attentive, had to repeatedly ask."

Punti positivi: "Quality aircrafts and entertainment."
Punti negativi: "Service and helpfulness of attendants."

Punti positivi: "Flight was uneventful, left on time. Chocolate cake was delicious."
Punti negativi: "I would have liked rear and forward camera live feed to show actual flight"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Everything was just average to poor."
Punti negativi: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."

Punti positivi: "perfect"
Punti negativi: "better food"

Punti negativi: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"

Punti positivi: "The airlines' film library offers plenty of movies to watch."
Punti negativi: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."

Punti positivi: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Punti negativi: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."

Punti positivi: "Excellent seats..."

Punti positivi: "Good food and good hospitality"

Punti positivi: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Punti negativi: "I wish there were more vegetarian options on the menu"

Punti positivi: "Staff is friendly"
Punti negativi: "The seats are tight and I am a slim person"

Punti negativi: "Plane was full with some annoying passangers near me. The plane was not very new/clean."

Punti positivi: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Punti positivi: "see above"
Punti negativi: "see above"

Punti positivi: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Punti positivi: "It was actually on time."

Punti positivi: "Wonderful airline! Very nice and friendly staff. I will fly with them again."

Punti negativi: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Punti positivi: "Friendly staff. Good food."
Punti negativi: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Punti positivi: "Staff were professional, food was good and seats were comfortable."

Punti positivi: "Crew was helpful On Time Flight Clean aircraft Good food"
Punti negativi: "seat was not much comfortable"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Crew are great and entertainment options are good."
Punti negativi: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Punti positivi: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Punti negativi: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."

Punti positivi: "Friendly crew, good entertainment options"
Punti negativi: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."

Punti positivi: "Service"

Punti positivi: "Great food, and excellent choice of in-flight entertainment."
Punti negativi: "Nothing!"

Punti positivi: "Good crew. Nice plane and amenities."
Punti negativi: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."

Punti positivi: "The crew was fantastic!! They saved this rating."
Punti negativi: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "It was a good flight. I'd give it 4 of 5 stars."

Punti positivi: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Punti negativi: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Punti positivi: "Everything"

Punti positivi: "Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again."

Punti negativi: "Food choices could be better."

Punti positivi: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Punti negativi: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Punti positivi: "Service always attentive , availability of food on demand outside scheduled meals ."
Punti negativi: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"

Punti negativi: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."

Punti positivi: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."

Punti positivi: "The crew was so friendly"
Punti negativi: "Everything is so smooth in my flight!"

Punti positivi: "comfortable seating, friendly helpful crew, good food"
Punti negativi: "sometimes too cold sometimes too warm"

Punti positivi: "The kindness of all people working on Swiss was very special"
Punti negativi: "The food was not very special, but the chocolates were awesome"

Punti positivi: "Food was good and plentiful."
Punti negativi: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"

Punti positivi: "Crew was really nice can’t complain"
Punti negativi: "Other airlines offer free beer or even hard liquor here u have to pay"

Punti negativi: "70’ late on a 45’ flight"

Punti negativi: "Delayed"

Punti positivi: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Punti negativi: "Bread of sandwich was dry."

Punti negativi: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Punti positivi: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Punti positivi: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Punti negativi: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Punti positivi: "Leg room always an issue. Crew really great."
Punti negativi: "Gluten free option"

Punti positivi: "Crew was great"
Punti negativi: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Punti positivi: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Punti negativi: "Nothing!"

Punti positivi: "The seats aren’t the greatest"
Punti negativi: "Just the seats"

Punti negativi: "service was least friendly at this part of my flight"

Punti positivi: "A nice crew n my seat next to me was empty so I can sleep well..."
Punti negativi: "Maybe give every passenger a bottle of water..."

Punti negativi: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

Punti negativi: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Punti positivi: "Cabin cleanliness isgood"
Punti negativi: "Food is bad"

Punti positivi: "Punctual modern aircraft."
Punti negativi: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Punti positivi: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Punti negativi: "A slight delay"

Punti positivi: "Reliable, modern cabin, nice crew"
Punti negativi: "Some more music choices would be nice"

Punti negativi: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Punti positivi: "Nice cabin, clean . Friendly crew"

Punti positivi: "the crew was great."
Punti negativi: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Punti negativi: "Delayed 45 mins making transfer for international flight difficult"

Punti negativi: "It was so hot on the (delayed) flight"

Punti positivi: "The food was good."
Punti negativi: "The boarding process need improvement. The sits are very tight."

Punti positivi: "Service and Aircraft B777"

Punti positivi: "Swiss took care of arranging hotel for us and substitution flight."
Punti negativi: "Missed connection flight because of delay"

Punti positivi: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Punti positivi: "Swiss Lounge, food excellent."
Punti negativi: "everything was very good"

Punti positivi: "Food was tasty. Crew was very good."
Punti negativi: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Punti positivi: "Not applicable."
Punti negativi: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Punti positivi: "All very comfortable"
Punti negativi: "It was delayed"

Punti positivi: "good flight didn’t have any problems"

Punti positivi: "Nice Aircraft, nice crew"

Punti positivi: "timely departure"
Punti negativi: "too hot in the plane!!"

Punti negativi: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Punti negativi: "Flight was 30 minutes late which made our connection very tight."

Punti positivi: "Friendly Crew , modern and spacious aircraft B777"

Punti positivi: "I had a wonderful experience the whole way through."
Punti negativi: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Punti negativi: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Punti positivi: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Punti negativi: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."

Punti positivi: "The length of the flight"
Punti negativi: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Punti negativi: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Punti positivi: "Everthing was great!!"
Punti negativi: "Nothing"

Punti positivi: "Crew was excellent, meals were excellent."
Punti negativi: "More seating space but that won't happen."

Punti positivi: "The flight and crew were excellent. Turkish Airlines business is always good."
Punti negativi: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Punti positivi: "The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals."
Punti negativi: "The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor."

Punti positivi: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Punti negativi: "In-flight entertainment films were a bit limited"

Punti positivi: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Punti negativi: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Punti positivi: "Food and plane"
Punti negativi: "IST transit"

Punti positivi: "Turkish airlines is the best"

Punti positivi: "check in..Gatwick S."
Punti negativi: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Punti negativi: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Punti positivi: "I love the food and the movies"

Punti positivi: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Punti negativi: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Punti positivi: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Punti negativi: "There was nothing really to dislike here."

Punti positivi: "What did you like?yes"

Punti positivi: "All."
Punti negativi: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Punti positivi: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Punti positivi: "Full meal and entertainment system even for a shorthaul flight."
Punti negativi: "Tight leg room"

Punti positivi: "Good food, new movies and good leg space"
Punti negativi: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Punti positivi: "Vree"
Punti negativi: "A little late"

Punti positivi: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Punti positivi: "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
Punti negativi: "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."

Punti positivi: "Turkish do a good job of giving you a good service for your money."
Punti negativi: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Punti negativi: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Punti negativi: "My bag was lost"

Punti positivi: "Professional nice food"

Punti negativi: "Excelu some hgtv program on screen no anything else"

Punti positivi: "Largely pain free experience"

Punti positivi: "Almost Everything"
Punti negativi: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."

Punti positivi: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Punti negativi: "No inflight entertainment even for business class passengers."

Punti positivi: "Lounge in istanbul is probably the best I have ever experienced worldwide"
Punti negativi: "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"

Punti negativi: "Need More premier economy seats"

Punti positivi: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Punti negativi: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Punti positivi: "The staff were very welcoming and the seats were very comfortable"
Punti negativi: "Flight was a little delayed"

Punti positivi: "Comfortable seats, good food"
Punti negativi: "Nothing"

Punti negativi: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Punti negativi: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Punti positivi: "Excellent all around"

Punti positivi: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Punti negativi: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Punti positivi: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Punti negativi: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Punti negativi: "My entertainment set didn't work"

Punti negativi: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Punti positivi: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Punti negativi: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Punti positivi: "Food"
Punti negativi: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Punti positivi: "Overall it was ok. I enjoyed the leg space."
Punti negativi: "I suppose it's just a matter of different manners"

Punti positivi: "All is good"

Punti negativi: "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."

Punti positivi: "To be honest nothing really."
Punti negativi: "Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers."

Punti negativi: "they delayed the flight so i lost my checked in connection"

Punti negativi: "The flight was cancelled and I still didnt receice my refund."

Punti positivi: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Punti negativi: "The sounds of air was to much. I could hear the air outside and was bothering me."

Punti positivi: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The aircraft was barely half full."
Punti negativi: "Delay due to fog at LHR, but this is not the fault of the airline"

Punti negativi: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Punti negativi: "Seat I had was terrible .. not comfortable"

Punti positivi: "Free wine!"

Punti positivi: "Plane was awesome and comfortable"
Punti negativi: "Delayed without updates for hours"

Punti positivi: "everything from the boarding and check-in process to in flight comfort."

Punti positivi: "Lufthansa should keep up the standard."
Punti negativi: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Punti negativi: "Boarding by rows would avoid people rushing to line up ahead of time."

Punti positivi: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Punti negativi: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "The plane was delayed"

Punti positivi: "snacks and entertainment"

Punti negativi: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Evrything"
Punti negativi: "Nothing"

Punti positivi: "The flight was adequate."
Punti negativi: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Punti positivi: "Staff were ok, did all they could"
Punti negativi: "Not enough information especially for people with connecting flights"

Punti negativi: "Voli in ritardo"

Punti positivi: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Punti positivi: "Amazing crew"
Punti negativi: "Legroom"

Punti positivi: "Very nice crew"
Punti negativi: "Legroom"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crew amazing"
Punti negativi: "No entertainment."

Punti negativi: "Troppo freddo"

Punti positivi: "All good"
Punti negativi: "Nothing"

Punti positivi: "Check in was swift and efficient. Boarding was organised and flight attendants were friendly and efficient."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Flight delay due to connecting flight"

Punti negativi: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Punti positivi: "It is so nice to flight on board a plane were the staff knows what to do."

Punti negativi: "Absolutely perfect."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "Usual faultless KLM experience"
Punti negativi: "Nothing."

Punti positivi: "The crew were excellent and seats were comfy."
Punti negativi: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti positivi: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Punti negativi: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti negativi: "Troppo ritardo"

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Punti positivi: "Helpful and kind crew"
Punti negativi: "I wish there was WiFi"

Punti negativi: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Punti positivi: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "All good"

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "Best airline in the business quick efficient and outstanding service What else can you say"

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti positivi: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Punti negativi: "There were several flight delays and gates were changes a few times."

Punti positivi: "NOTHING"
Punti negativi: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Punti positivi: "Very pleasant, professional crew"
Punti negativi: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Punti negativi: "Nothing special"

Punti positivi: "Shirt flight but well catered, boarding was efficient and quick."
Punti negativi: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Punti positivi: "Great service"

Punti negativi: "You are almost always late!"

Punti positivi: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Punti negativi: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti positivi: "We got a meal for a 1h flight only"
Punti negativi: "No entertainment but normal for this type of flight"

Punti positivi: "Overall everything was ok."
Punti negativi: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti positivi: "Absolutely nothing!"
Punti negativi: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Punti positivi: "The aircraft was clean"
Punti negativi: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Punti positivi: "The staff was very helpful and professional. Promp response to calling for attention."
Punti negativi: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Punti positivi: "Good flights. Good prices."

Punti positivi: "Seats were comfortable"
Punti negativi: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Punti positivi: "Comfortable seats. Warm plane with happy staff."
Punti negativi: "Maybe a second sandwich option for food, not everyone likes cheese."

Punti positivi: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Punti negativi: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"