|Rotta principale||Fort Lauderdale a Fort Lauderdale|
|Aeroporto principale||Fort Lauderdale|
Punti positivi: On time !!! Clean cabin
Punti negativi: Air conditioner
Punti positivi: Very fast and efficient boarding and deplaning , friendly staff
Punti positivi: Amazing crew. Great service and on time
Punti negativi: Need WiFi
Punti negativi: There was a hurricane and I couldn't get you to cancel my flight. I was not able to fly because of car damage and work responsibilities from the storm. I am waiting to hear from Allianz, the insurance company to see if I will get a refund.
Punti negativi: Boarding inside instead of walking outside and In flight WiFi or entertainment needed
Punti positivi: Only three people on flight. Everyone friendly
Punti positivi: Great crew, pilot was friendly and completely on-point, they had a funny sunscreen on the windshield of the cockpit, comfy seats, just a wonderful flight!
Punti negativi: Nothing!
Punti negativi: Great flight, no complaints, intend to use this airline whenever possible from now on!!!
Punti positivi: It was very smooth and relaxing
Punti positivi: Very helpful with my wheelchair and getting me to the gate.
Punti negativi: The pilot was quite bumpy when landing.
Punti positivi: Yes
Punti negativi: Good
Punti positivi: Crew was amazing and lots of leg room.
Punti positivi: Upon check in the attendant waived my baggage fee due to my circumstances. Very nice gesture!
Punti negativi: Turn on cabin ac before take off. Stagnant head which is breading grounds for virus and bacteria!
Punti negativi: On time schedule always a good thing.
Punti positivi: Nothing for a Turboprop just ok
Punti negativi: Everything
Punti positivi: Everything mostly
Punti negativi: It was cold outside when we got in and out of the plane. I wasn’t prepared for that.
Punti negativi: 2+ hours late, over 15 alerts regarding delaus beginning night prior to flight!
Punti negativi: On time. I do realize it was out of your control.inclement weather.
Punti negativi: Several hours delayed. Unfriendly and unhelpful ground staff.
Punti negativi: Flight was 3 hours late taking off.
Punti negativi: Ac was too strong.
Punti positivi: The flight departed on time!!! Yay!
Punti negativi: My bag didn’t arrive - some issue at FLL. Thank God for the lovely ladies at the Governor’s Harbour Airport counter who thought outside of the box to get my baggage to me.
Punti positivi: Just a great quick trip
Punti negativi: Seat was a little uncomfortable but I think it’s because it’s been well used
Punti positivi: Crew, both on the ground and on board, were VERY kind and helpful.
Punti negativi: Less delays
Punti positivi: Great leg room.
Punti negativi: An hour and fifteen minutes late.
Punti negativi: Depart on time!
Punti positivi: Convenient airport.
Punti negativi: Left 4 hours late.
Punti positivi: Yes
Punti negativi: Not having to load from tarmac, however I am sure that will be resolved when a gate is available
Punti negativi: The flight was over 5 hours late with almost no explanation
Punti positivi: Nothing
Punti negativi: Seats,timeliness,information,water only on 2hr plus flight etc etc etc.
Punti negativi: The Three Stooges are running this operation! The first plane was too small! So Silver Air drove us to Miami to get on American Air flight. This flight had too much fuel to land in rain, so we had to go back to Miami to get more fuel to try it again!
Punti positivi: Plane was clean. That’s important to me. Flight attendant Heather was very lovely. The flight was great. Pleasantly surprised as I have never been on such a small plane. Thank you the entire crew.
Punti negativi: Nothing. Everyone was wonderful and very professional
Punti negativi: Wine
Punti negativi: Late boarding. Announced clearly. Overheard other passengers who had been told differing times regarding another flight. Heard this at gate and then others at ticket counter earlier. It was discouraging to hear other passengers not being pleased with services.
Punti positivi: I got to my destination.
Punti negativi: Flight comfort. Lavatory smells really bad. Too many delays.
Punti positivi: Direct flight. On time. Quick boarding and unboarding. Reasonable price.
Punti negativi: Honestly a little louder than I expected. Not sure what the solution might be other than offering or suggesting earplugs? Makes me sound old - but we bought earplugs for flight home
Punti positivi: Just a smooth flight and made it in less time than expected!
Punti positivi: The airline changed the schedule of the flight to 10 hours earlier, which would have meant we would sit in the Ft Lauderdale airport for 14 hours. I cancelled the flight and applied for a refund thru Kayak. Six months later, I still haven't been refunded.
Punti positivi: Nothing, both flights were delayed and from what we understand that is the standard for Silver Airways
Punti positivi: Crew was friendly. Terminal staff was helpful.
Punti negativi: Flight was delayed an hour without explanation. The AC wasn’t working well on the aircraft. Better communication from staff and better working equipment would make the flight experience more enjoyable.
Punti positivi: Modern, safe aircraft. Clean. Good customer service from ticketing to flight attendant.
Punti negativi: Flight delayed and gate changed without explanation. Initial communication regarding delay was inaccurate.
Punti positivi: Great crew.
Punti negativi: Old plane, uncomfortable seats
Punti positivi: Nice plane for island travel.
Arrival was smooth and efficient.
Punti negativi: No A/C at terminal. 1 fan. Cooler outside than in. Plane was late. Ground crew super slow. Took forever to takeoff after boarding. The safety recording was the slowest and most redundant I’ve ever heard. The flight attendant was visibly embarrassed by it.
Punti positivi: Friendly crew and staff
Punti negativi: Some snack
Punti negativi: Silver has cancelled my FLL flight 8 out of 10 times.
Punti negativi: This airline is NEVER ON TIME.
Punti positivi: It got me home alive.
Punti negativi: During the summer the planes are not air conditioned while on the ground. Consequently, the heat while sitting on the tarmac can be brutal, and another shower is needed after reaching the destination.
Punti negativi: Better aircraft
Better time keeping
Punti negativi: ALWAYS DELAYED 1-3 hours
Punti positivi: N/A
Punti negativi: Organization! Both my flights were delayed and even one was completely cancelled. I was lucky enough to get seats on the next flight out. This caused unnecessary stress.
Punti positivi: Flight to key west cancelled. Flight home delayed and missed connecting flight.
Punti negativi: Fights could be on time with more advanced notice of delays and cancellations.
Punti positivi: The crew!!!
Punti negativi: 2 hour delay. Air on plane didn’t work. Exit off plane took forever with engines off on hot tarmac
Punti positivi: Nothing
Punti negativi: The plane had technical difficulties and they have delayed us 5 times when the airline should have gotten a new plane for all of us.
Punti positivi: My luggage was lost and it ruined the night.
Punti negativi: Putting the luggage on damn plane.
Punti positivi: The crew and the seating was fine
Punti negativi: My flight was delayed both times going and coming to Pensacola, the first flight on my way to Pensacola was delayed 4 times and cancelled, but they decided after about five minutes to take us after a four hour delay.
Punti negativi: Flight was cancelled at the last minute so my husband missed a meeting at the White House!!!
Punti positivi: The seat was very uncomfortable.
Punti negativi: 3 hour flight delay and finally cancellation on my departure flight. 2.5 hour delay on my arrival flight. Please minimize delays and cancellations.
Punti positivi: My first flight was cancelled causing me to miss itinerary