Trova voli economici su Aeroflot

Punti positivi: Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight

Punti positivi: Terrible rude counter staff

Punti negativi: They dont care about customers at all

Punti negativi: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Punti negativi: My baggage didnt come.

Punti positivi: Movie selection is great.

Punti negativi: - Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane.

Punti positivi: Crew was nice smooth was friendly

Punti negativi: Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing.

Punti positivi: Flight was smooth, crew was nice

Punti negativi: Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages.

Punti positivi: I did survive

Punti negativi: Buggage was lost

Punti positivi: I was able to move to a better seat with extra leg room.

Punti negativi: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.

Punti positivi: Good seat space

Punti negativi: Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations.

Punti negativi: The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!

Punti negativi: Indifferent crew

Punti negativi: They lost our bags and the bags of every other passenger that connected via Moscow to get to Tel Aviv. We flew from jfk but this affected fliers from European origins as well. Horrendous experience at 11:30 pm to fill out lost baggage forms which took 2 hours. Not worth the headache to save a few $.

Punti negativi: They lost our bags and we had to wait almost 2 hours to fill out the required bag forms.

Punti positivi: lost baggage

Punti positivi: lost baggage

Punti negativi: lost baggage

Punti negativi: There are no entertainment screens or outlets to charge phones. Food wasn’t good

Punti negativi: There is no entertainment screen on the plane or outlets to charge phones. Food was not good.

Punti positivi: They are trying to improve their service in business class

Punti negativi: Lacking. Service levelnotbetter airlines, starting with boarding , nor we'll separated lines, food service, don't offer water drinks orblow. how to mix drinks.

Punti negativi: Out buggage was lost. We spent a lot of time to find our suitcase.

Punti positivi: Timely

Punti negativi: Better boarding experience with consistency in allowance for appropriate carry on luggage.

Punti negativi: Was forced to check in my carry on and it did not arrive with my other luggage. I’m still waiting for it.

Punti negativi: No movies.

Punti negativi: My luggage got lost. Meals very hardly not tasty.

Punti positivi: This flight had the best crew so far in my experience with Aeroflot.

Punti negativi: I wish they had enough blankets for all passengers, especially since it gets chilly/breezy during the flight, especially overnight flights when people are sleepy. A pillow would have been very useful too, as the seats are too curved.

Punti positivi: My bag was lost!!

Punti negativi: To have my bag delivered

Punti negativi: The organisation of the flight

Punti negativi: 45 minutes delay..

Punti negativi: Seats were very close to each other

Punti positivi: Crew was awesome.

Punti negativi: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.

Punti negativi: The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours.

Punti negativi: US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination.

Punti positivi: Customer service as usual very poor.

Punti negativi: Sometimes smile at least and pay attention to passengers.

Punti positivi: Lost my luggage

Punti negativi: Lost my luggage

Punti positivi: Crew was great

Punti negativi: They lost my luggage and zero leg room for economy seating for anyone over 5’10