Trova voli economici su Aeroflot

Punti positivi: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Punti negativi: It left at a bad hour of the day

Punti positivi: Nothing

Punti negativi: My luggages are lost

Punti negativi: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Punti negativi: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Punti negativi: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Punti negativi: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Flight delay compensated with a hotel but ground staff don't work.

Punti positivi: Flight crew try hard to please passengers.

Punti negativi: Aeroflot ground staff are rude, aggressive, very poor customer service.

Punti positivi: The boarding was quick and easy. Comfortable seats and enough room for legs.

Punti negativi: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Punti positivi: The bording was quick and easy. There was enough legroom.

Punti negativi: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.

Punti negativi: New terms about hand luggage is worser then in RyanAir

Punti negativi: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Punti negativi: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Punti positivi: No comments

Punti negativi: No comments

Punti negativi: Leg space and crews attitude

Punti negativi: Leg space is horrible!

Punti negativi: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Punti negativi: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Punti positivi: Nothing

Punti negativi: Descent and landing were not pleasant while the weather was fine

Punti positivi: TV on board

Punti negativi: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Punti positivi: Crew was very helpful, seat was small and uncomfortable.

Punti positivi: The on-flight crew was great, very helpful and friendly.

Punti negativi: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.

Punti positivi: Food

Punti negativi: Cleaning

Punti positivi: Na

Punti negativi: Na

Punti negativi: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.

Punti negativi: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.