Trova voli economici su Aeroflot

Punti positivi: i liked everything besides what i wrote ///

Punti negativi: 1if my screan worked 2 i asked them to find me one that works said yes thou never returned

Punti negativi: Flight got delayed got new boarding pass of next day.

Punti positivi: Nothing

Punti negativi: Everything

Punti negativi: 24 hour delay without accommodation is not acceptable !!

Punti negativi: They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there.

Punti positivi: Poor food poor seats...it was bad service

Punti positivi: Very poor airline.......never again

Punti positivi: Premium Economy has good seats. Staff OK.

Punti negativi: The connection system at SVO Terminal D, International to International, is horrible, and dangerous. If any panic would have started during the 1 hour 15 the 1000 and more of us were squeezed in a small transit room, hoping to get to the two tiny security belts, people would have died. Shame on them

Punti positivi: Crew was helpful and friendly.

Punti negativi: Cleanness has to be better. Toilets were old and dirty and smelly. Also cleaning crew did not clean the trash before us as I found trash in the pockets of the seat. Overall I could feel that the plane was too old and dirty. Also they can change the food quality. Too poor.

Worse and worse

Punti negativi: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Punti positivi: the crew was very welcoming and always wanted to help.

Punti negativi: my luggage didn't arrive

Delayed flight and a lost in transit bag

Punti negativi: Flight was delayed and the airline lost my bag

Punti negativi: Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late.

Delayed

Punti negativi: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!

Punti positivi: A simple connecting flight turned into a complete joke!!! Somehow, despite flying Aeroflot all the way from Sofia to St Pete, the tickets sold to us were sold via Bulgaria Air, which meant we had to collect suitcases and re-check them at Moscow, all while we were not checked-in for the second leg!! LastMinute.Com is hands down the WORST travel website in the history of travel websites, as the above was not disclosed at any time. NEVER again will I even entertain booking via them.

Punti negativi: LastMinuye.Com - the worst experience ever ... and now thankfully never again

Lost baggage, 2 hour delay

Punti positivi: Nothing, we were two hours delayed and my baggage was lost.

Punti negativi: 2 hour delay and lost baggage

It was ok

Punti positivi: Just on time flight, good service from crew on board.

Punti negativi: They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability.

Punti negativi: The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated

Late arrival crude cabin crew cheap food

Punti positivi: Flight is over. Dreading return

Punti negativi: Vulgar rude cabin attendants. Careless ground crew baggage arrived broken dirty and scratched Bus to plane stuck behind a plane in the snow. Not safe and led to over an hour delay. Cheap airline.

Delayed four hours.

Punti positivi: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Punti negativi: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Overall woth the choice, but horrid lack of leg room

Punti positivi: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Punti negativi: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Awful seat to Dubai

Punti positivi: Boarding was smooth

Punti negativi: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Heavy delays at JFK

Punti positivi: Fast flight and smooth, little turbulence.

Punti negativi: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.