Trova voli economici su Aeroflot

Punti positivi: Security was at a high level

Punti negativi: Food and attention

Punti positivi: Cabin staff sometimes curt and unfriendly.

Punti negativi: Public announcements garbled and hard to understand.

Punti positivi: Nothing

Punti negativi: Everything

Punti negativi: Everything

Punti negativi: Flight delayed after previous flight had been cancelled, no communication, awful customer service

Punti negativi: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again

Punti negativi: Add entertainment Seat comfort

Punti positivi: THEY LOST OUR LUGGAGE and had absolutely zero record of it!!!!! Never again will we take Aeroflot. Not worth saving the money, really not a very good experience..

Punti negativi: Our flight attendant was not very helpful at all. Our flight was delayed 40 mins. When in Moscow went to help desk we were told we missed our connection and had to wait 8 hours until next flight. Turns out we didn't miss it, it was delayed 2 hours so we could have been on it, they screwed us.

Punti negativi: Crew, bo place for chargers, no entertainment,

Punti positivi: Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete.

Punti negativi: My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered

Punti negativi: The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.

Punti positivi: Because the flight was canceled

Punti positivi: Nothing

Punti negativi: I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music.

Punti negativi: Can bend the seat, don’t have to walk and back on the airport

Punti positivi: seats ok but only because the plane was not that full

Punti negativi: tv movies was terrible hard to use

Punti positivi: The crew was professional.

Punti negativi: The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights.

Punti positivi: -

Punti negativi: Old fashioned jet with no screen or wifi

Punti positivi: Food is good

Punti negativi: Wifi is $45 for a 300 MBytes, what a waste! Too strict rules for a luggage lead to delays in checking in the bags, so they need to deliver the late luggage by themselves.

Punti negativi: Delayed landing. No courtesy for business passengers

Punti negativi: Flight was canceled or moved. They told us there is a problem with the flight and moved us to another airline. I’ve been warned about Aeroflot and it turned out to be true. I’ll file a complaint, I deserve a refund.

Punti positivi: My luggage was missing!!!

Punti negativi: They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane.

Punti positivi: I liked that the ladies look fit and nice ( I mean the flight attendant ladies).

Punti negativi: We need the crew to walk in the isles more often. I wanted to drink water a lot but couldn't even contact the crew as they were never around.

Punti positivi: Decent movie options I gues?

Punti negativi: Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff

Punti positivi: The flight attendant was nice and helped me to move from a passenger that had flu simptoms next to me.

Punti negativi: The meals were really bad. Tasteless and not filling.

Punti positivi: Crew, and food was great

Punti negativi: Delayed toooooo long

Punti negativi: stuck in Moscow airport for 12 hours due to delayed flight and missed connection.

Punti negativi: delayed flight made me miss my connection. I was stuck in the Moscow airport for 12 hours.