Recensioni degli utenti
Valutazione complessiva
7,0
Buono
Basato su 65 recensioni
Complessivo
7,1
Imbarco
7,0
Comfort
7,0
Personale
7,4
Divertimento
6,5
Cibo
6,8
Informazioni su Sunwing Airlines
| Codice IATA | WG |
|---|---|
| Rotte | 97 |
| Rotta principale | Varadero Aeroporto Juan Gualberto Gómez a Toronto Internazionale di Toronto-Pearson |
| Aeroporti salvati | 27 |
| Aeroporto principale | Toronto Internazionale di Toronto-Pearson |
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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4,0
Punti positivi: Non-stop flights from YYZ to MCO and vice versa
Punti negativi: No snacks Poor entertainment They weigh all hand carry items even backpacks No web check-in therefore no free seat selection
recensione fornita da
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7,3
Overall positive
Punti positivi: Friendly crew, efficient operation.
Punti negativi: No phone chargers, tight seating, not obvious how to raise arm rests, second movie was very dumb ( bird watching).
recensione fornita da
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8,0
Punti positivi: Very pleasant flight.
recensione fornita da
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2,0
6am flight took off at 8:30!!
Punti positivi: The price
Punti negativi: The carry on limits. 5kg?!?
recensione fornita da
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4,0
If you have other options, entertain them.
Punti positivi: Staff in Antigua were friendly and helpful.
Punti negativi: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.
recensione fornita da
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3,6
If you have other options - entertain them.
Punti negativi: Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.
recensione fornita da
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2,0
FLIGHT CHANGED LAST MINUTE - DIRECT TO NON DIRECT
Punti negativi: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.
recensione fornita da
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6,6
Okay flight, 50 min boarding delay and no notice given
Punti positivi: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.
Punti negativi: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.
recensione fornita da
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9,3
Always a hit!
Punti positivi: Great flight. Smooth and comfortable!
Punti negativi: Entertainment system needs updating
recensione fornita da
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8,0
Punti negativi: Small Seating. Unable to pre-check in.
recensione fornita da
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6,0
The fliight was late by over 8 hours
Punti positivi: I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star
Punti negativi: Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.
recensione fornita da
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8,0
Punti positivi: First check-in luggage is free
Punti negativi: No free snacks
recensione fornita da
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7,0
Punti negativi: Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.
recensione fornita da
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7,0
Cash grab for Carry-ons!
Punti positivi: I liked sitting by the Emergency exit so I had more legroom.
Punti negativi: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!
recensione fornita da
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8,0
Punti positivi: Cheap fast on time seats tight but comfy
Punti negativi: Rare smiles from sun wings employer waited until 2 hours before flights departure before the employees were at the airfport for checking really tight seats
recensione fornita da
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9,6
Punti positivi: Inflight staff very courteous
Punti negativi: Flight arrived late
recensione fornita da
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2,3
Terrible flight with no leg room.
Punti positivi: At least my travel companions were lovely.
Punti negativi: Limited food options Snotty cabin crew service Terribly organized luggage carousel pick up- with 4 flights on the same carousel Movie terrible and not turned on until halfway through flight Ground crew in toronto useless
recensione fornita da
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8,6
Punti negativi: They only take credit cards for payment. No debit or cash.
recensione fornita da
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9,6
Punti positivi: On time, comfortable and direct
Punti negativi: Nothing
recensione fornita da
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8,0
Punti negativi: the flight was 1.5 hours late in departing and there was no information provided regarding the delay
recensione fornita da
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8,3
Punti negativi: Lots of confusion for seat selection
recensione fornita da
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6,3
boarding
Punti negativi: There was almost a 1 hour delay in boarding...there was no annoucement was so ever as to delay time frame expexted to board etc.Explanation was given when on the plane.
recensione fornita da
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9,3
Punti positivi: Great crew.
Punti negativi: Audio didn't work very well
recensione fornita da
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2,0
Worst flight
Punti positivi: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.
recensione fornita da
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6,0
Worst customer service from incoming crew
Punti positivi: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.
Punti negativi: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help. I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos. My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided. Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.
recensione fornita da
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2,0
Tragic performance!
Punti positivi: Chrckin terminals broke. The baggage handling did t work The flight was 3 hrs late They lost my bags
recensione fornita da
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4,0
Punti positivi: I voli non-stop da YYZ a MCO e viceversa
Punti negativi: Niente snack Intrattenimento mediocre Pesano tutti i bagagli a mano, anche gli zaini Nessun check-in online, quindi nessuna selezione libera del posto
recensione fornita da
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8,0
Punti positivi: Volo molto piacevole.
recensione fornita da
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2,0
Volo delle 6 decollato alle 8:30!!
Punti positivi: Il prezzo
Punti negativi: IL limite di peso del bagaglio a mano di 5 kg?!?
recensione fornita da
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9,3
Sempre un gran successo!
Punti positivi: Volo fantastica. Liscia e confortevole!
Punti negativi: Sistema di intrattenimento necessita di un aggiornamento
recensione fornita da
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8,0
Punti negativi: Piccola area salotto. Impossibile pre-check in.
recensione fornita da
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8,0
Punti positivi: Primo deposito bagagli per il check-in è gratuito
Punti negativi: Niente snack gratuiti
recensione fornita da
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8,0
Punti positivi: I posti a sedere sono veloci e a buon mercato, ma comodi
Punti negativi: Sorrisi rari da parte del datore di lavoro delle ali del sole hanno aspettato fino a 2 ore prima della partenza dei voli prima che i dipendenti fossero all'aeroporto per controllare i posti realmente stretti
recensione fornita da
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9,6
Punti positivi: Il personale di bordo cesti molto cortese
Punti negativi: Volo è arrivato tardi
recensione fornita da
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8,6
Punti negativi: Hanno solo prendere le carte di credito per il pagamento. Nessun addebito o contanti.
recensione fornita da
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9,6
Punti positivi: Sul momento, confortevole e telefono diretto
Punti negativi: Niente
recensione fornita da
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8,0
Punti negativi: il volo era in ritardo di 1 ora e mezza in partenza e non vi erano informazioni relative al ritardo
recensione fornita da
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8,3
Punti negativi: Ci sono un sacco di confusione per scelta del posto
recensione fornita da
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6,3
imbarco
Punti negativi: C'era quasi un'ora di ritardo nell'imbarco... non c'era annoucement così mai come ritardare il tempo di tempo impiegato a bordo etc.Spiegazione è stato dato quando sull'aereo.
recensione fornita da
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9,3
Punti positivi: Equipaggio fantastico.
Punti negativi: Audio non funzionava molto bene
recensione fornita da
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2,0
Tragiche prestazioni!
Punti positivi: I terminali del check-in erano rotti. Il dispositivo per i bagagli non funzionava Il volo è stato posticipato di 3 ore Hanno perso le mie valige
recensione fornita da
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9,3
Always a hit!
Punti positivi: Great flight. Smooth and comfortable!
Punti negativi: Entertainment system needs updating
recensione fornita da
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9,6
Punti positivi: Inflight staff very courteous
Punti negativi: Flight arrived late
recensione fornita da
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8,6
Punti negativi: They only take credit cards for payment. No debit or cash.
recensione fornita da
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9,6
Punti positivi: On time, comfortable and direct
Punti negativi: Nothing
recensione fornita da
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9,3
Punti positivi: Great crew.
Punti negativi: Audio didn't work very well
recensione fornita da
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9,3
Sempre un gran successo!
Punti positivi: Volo fantastica. Liscia e confortevole!
Punti negativi: Sistema di intrattenimento necessita di un aggiornamento
recensione fornita da
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9,6
Punti positivi: Il personale di bordo cesti molto cortese
Punti negativi: Volo è arrivato tardi
recensione fornita da
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8,6
Punti negativi: Hanno solo prendere le carte di credito per il pagamento. Nessun addebito o contanti.
recensione fornita da
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9,6
Punti positivi: Sul momento, confortevole e telefono diretto
Punti negativi: Niente
recensione fornita da
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9,3
Punti positivi: Equipaggio fantastico.
Punti negativi: Audio non funzionava molto bene
recensione fornita da
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7,3
Overall positive
Punti positivi: Friendly crew, efficient operation.
Punti negativi: No phone chargers, tight seating, not obvious how to raise arm rests, second movie was very dumb ( bird watching).
recensione fornita da
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8,0
Punti positivi: Very pleasant flight.
recensione fornita da
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6,6
Okay flight, 50 min boarding delay and no notice given
Punti positivi: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.
Punti negativi: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.
recensione fornita da
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8,0
Punti negativi: Small Seating. Unable to pre-check in.
recensione fornita da
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8,0
Punti positivi: First check-in luggage is free
Punti negativi: No free snacks
recensione fornita da
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7,0
Punti negativi: Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.
recensione fornita da
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7,0
Cash grab for Carry-ons!
Punti positivi: I liked sitting by the Emergency exit so I had more legroom.
Punti negativi: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!
recensione fornita da
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8,0
Punti positivi: Cheap fast on time seats tight but comfy
Punti negativi: Rare smiles from sun wings employer waited until 2 hours before flights departure before the employees were at the airfport for checking really tight seats
recensione fornita da
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8,0
Punti negativi: the flight was 1.5 hours late in departing and there was no information provided regarding the delay
recensione fornita da
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8,3
Punti negativi: Lots of confusion for seat selection
recensione fornita da
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8,0
Punti positivi: Volo molto piacevole.
recensione fornita da
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8,0
Punti negativi: Piccola area salotto. Impossibile pre-check in.
recensione fornita da
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8,0
Punti positivi: Primo deposito bagagli per il check-in è gratuito
Punti negativi: Niente snack gratuiti
recensione fornita da
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8,0
Punti positivi: I posti a sedere sono veloci e a buon mercato, ma comodi
Punti negativi: Sorrisi rari da parte del datore di lavoro delle ali del sole hanno aspettato fino a 2 ore prima della partenza dei voli prima che i dipendenti fossero all'aeroporto per controllare i posti realmente stretti
recensione fornita da
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8,0
Punti negativi: il volo era in ritardo di 1 ora e mezza in partenza e non vi erano informazioni relative al ritardo
recensione fornita da
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8,3
Punti negativi: Ci sono un sacco di confusione per scelta del posto
recensione fornita da
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4,0
Punti positivi: Non-stop flights from YYZ to MCO and vice versa
Punti negativi: No snacks Poor entertainment They weigh all hand carry items even backpacks No web check-in therefore no free seat selection
recensione fornita da
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2,0
6am flight took off at 8:30!!
Punti positivi: The price
Punti negativi: The carry on limits. 5kg?!?
recensione fornita da
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4,0
If you have other options, entertain them.
Punti positivi: Staff in Antigua were friendly and helpful.
Punti negativi: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.
recensione fornita da
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3,6
If you have other options - entertain them.
Punti negativi: Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.
recensione fornita da
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2,0
FLIGHT CHANGED LAST MINUTE - DIRECT TO NON DIRECT
Punti negativi: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.
recensione fornita da
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6,0
The fliight was late by over 8 hours
Punti positivi: I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star
Punti negativi: Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.
recensione fornita da
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2,3
Terrible flight with no leg room.
Punti positivi: At least my travel companions were lovely.
Punti negativi: Limited food options Snotty cabin crew service Terribly organized luggage carousel pick up- with 4 flights on the same carousel Movie terrible and not turned on until halfway through flight Ground crew in toronto useless
recensione fornita da
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6,3
boarding
Punti negativi: There was almost a 1 hour delay in boarding...there was no annoucement was so ever as to delay time frame expexted to board etc.Explanation was given when on the plane.
recensione fornita da
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2,0
Worst flight
Punti positivi: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.
recensione fornita da
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6,0
Worst customer service from incoming crew
Punti positivi: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.
Punti negativi: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help. I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos. My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided. Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.
recensione fornita da
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2,0
Tragic performance!
Punti positivi: Chrckin terminals broke. The baggage handling did t work The flight was 3 hrs late They lost my bags
recensione fornita da
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4,0
Punti positivi: I voli non-stop da YYZ a MCO e viceversa
Punti negativi: Niente snack Intrattenimento mediocre Pesano tutti i bagagli a mano, anche gli zaini Nessun check-in online, quindi nessuna selezione libera del posto
recensione fornita da
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2,0
Volo delle 6 decollato alle 8:30!!
Punti positivi: Il prezzo
Punti negativi: IL limite di peso del bagaglio a mano di 5 kg?!?
recensione fornita da
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6,3
imbarco
Punti negativi: C'era quasi un'ora di ritardo nell'imbarco... non c'era annoucement così mai come ritardare il tempo di tempo impiegato a bordo etc.Spiegazione è stato dato quando sull'aereo.
recensione fornita da
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2,0
Tragiche prestazioni!
Punti positivi: I terminali del check-in erano rotti. Il dispositivo per i bagagli non funzionava Il volo è stato posticipato di 3 ore Hanno perso le mie valige
recensione fornita da
Stato Voli
Sunwing Airlines- Mappa delle tratte
Principali rotte di volo
Volo
Origine
Destinazione
dom
lun
mar
mer
gio
ven
sab
D
L
M
M
G
V
S
422
Toronto
YYZ
Punta Cana
PUJ
516
Cancún
CUN
Toronto
YYZ
301
Santa Clara
SNU
Toronto
YYZ
515
Toronto
YYZ
Cancún
CUN
300
Toronto
YYZ
Santa Clara
SNU
747
Nassau
NAS
Toronto
YYZ
746
Toronto
YYZ
Nassau
NAS
605
Cayo Coco
CCC
Santa Clara
SNU
603
Cayo Coco
CCC
Toronto
YYZ
244
Cancún
CUN
Montréal
YUL
731
Montego Bay
MBJ
Toronto
YYZ
572
San Jose del Cabo
SJD
Toronto
YYZ
605
Santa Clara
SNU
Montréal
YUL
765
Simpson Bay
SXM
Montréal
YUL
604
Montréal
YUL
Cayo Coco
CCC
243
Montréal
YUL
Cancún
CUN
764
Montréal
YUL
Simpson Bay
SXM
765
Montréal
YUL
Toronto
YYZ
602
Toronto
YYZ
Cayo Coco
CCC
730
Toronto
YYZ
Montego Bay
MBJ
571
Toronto
YYZ
San Jose del Cabo
SJD
764
Toronto
YYZ
Montréal
YUL
807
Toronto
YYZ
Vancouver
YVR
249
Cayo Coco
CCC
Montréal
YUL
435
Punta Cana
PUJ
Montréal
YUL
407
Punta Cana
PUJ
Toronto
YYZ
653
Varadero
VRA
Montréal
YUL
627
Varadero
VRA
Toronto
YYZ
248
Quebec
YQB
Montréal
YUL
434
Montréal
YUL
Punta Cana
PUJ
652
Montréal
YUL
Varadero
VRA
249
Montréal
YUL
Quebec
YQB
626
Toronto
YYZ
Varadero
VRA
Principali aeroporti serviti da Sunwing Airlines
- Aeroporto di Toronto Internazionale di Toronto-Pearson (YYZ)
- Aeroporto di Montréal Pierre Elliott Trudeau Intl (YUL)
- Aeroporto di Varadero Aeroporto Juan Gualberto Gómez (VRA)
- Aeroporto di Aeroporto Internazionale di Punta Cana (PUJ)
- Aeroporto di Cancún (CUN)
- Aeroporto di Cayo Coco (CCC)
- Aeroporto di Montego Bay Sangster Intl (MBJ)
- Aeroporto di Santa Clara (SNU)
- Aeroporto di Quebec Internazionale di Québec-Jean Lesage (YQB)
- Aeroporto di Holguín Frank Pais (HOG)
- Aeroporto di San Jose del Cabo Los Cabos (SJD)
- Aeroporto di Calgary (YYC)
- Aeroporto di San Felipe de Puerto Plata La Union (POP)
- Aeroporto di Vancouver Intl (YVR)
- Aeroporto di Edmonton (YEG)
Informazioni su Sunwing Airlines
- WG Codice IATA
- +1 877 786 9464 Chiama
- sunwing.ca Visita
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.
