Trova voli low cost per Aeroporto di Glasgow

Punti positivi: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Punti negativi: "Same airline coming from one place have different methods it’s a bit confusing."

Punti positivi: "Everything but not the food"
Punti negativi: "Food was horrible"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The crew was amazing."
Punti negativi: "There seemed to be no leg room. The seat was very uncomfortable."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Best flight crew I've ever had."
Punti negativi: "A free upgrade to first class"

Punti positivi: "Flight landed on time"
Punti negativi: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"

Punti positivi: "The crew were really friendly and made sure we were looked after."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The seats were comfortable"
Punti negativi: "The food could be better"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat."

Punti positivi: "Spacious seat, easy charging."
Punti negativi: "Boarding"

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti positivi: "Nice to have breakfast on board"
Punti negativi: "Arrival was a little tardy"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "Big and unjustified dekay"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "I like the cree"
Punti negativi: "Nothing"

Punti negativi: "I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight."

Punti negativi: "Voli in ritardo"

Punti negativi: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "Meals not very good either way. Only movies that were not hits. Need more classic movies"

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "easy boarding, great flight attendants"

Punti positivi: "Food was good but not enough."
Punti negativi: "Entertainment system was not working."

Punti negativi: "Had two stop over in Germany so they wont let me board stating need German visa. Requested for rerouting from FRA to USA direct, but lufthansa did nothing to help other than make me stranded had to travel with totally different airliner. Horrible experience with them..."

Punti negativi: "Totally Re routed. Bleh."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Got the exit row (great)!"
Punti negativi: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti positivi: "Accommodations comfortable"
Punti negativi: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."

Punti negativi: "Troppo freddo"

Punti negativi: "After arranging seat and checking it over and over for months to be sure it was a right window, for medical reasons, they took it away from me and gave me one which bumped the nerve damage in my arm. They said it was their agent's error but did nothing about it."

Punti positivi: "Flight went smoothly with no issues or problems. Flight attendants were nice & helpful Thank you"
Punti negativi: "The only thing I could complain about was the tv screen wasn’t working & attendant tried to fix but the headphones never worked,"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti positivi: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."

Punti negativi: "Absolutely perfect."

Punti negativi: "Allow business passenger to use front bathroom."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Punti negativi: "Nothing,just the seats. Cleanliness was perfect"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti negativi: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Punti positivi: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Punti negativi: "Nothing"

Punti negativi: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Punti positivi: "Pleasant crew. Appropriate and efficiently served snack."
Punti negativi: "Boarding and disembarkation were slow."

Punti positivi: "Excellent crew, good food & movie selection."

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "No delay and nice staff"

Punti negativi: "Troppo ritardo"

Punti positivi: "Nice attention and good food. Plane and seats are confortable"

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Punti positivi: "Being fed was amazing and watching free TV was great!"
Punti negativi: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Punti negativi: "Flight cancelled"

Punti positivi: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Punti negativi: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti positivi: "great crew and comfortable flight."
Punti negativi: "sceens in the plane to show map and direction of travel"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti positivi: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Punti negativi: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Punti positivi: "Flight duration"
Punti negativi: "Very stingy with the drinks Cramped seats"

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti negativi: "Nothing special"

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "The staff tried to help me when it was evident we would not arrive on time"
Punti negativi: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Punti positivi: "Good flight, very attentive crew."

Punti positivi: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Punti negativi: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Punti positivi: "The entertainment options were good."

Punti negativi: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nice crew; clean plane; decent dinner"
Punti negativi: "No entertainment system; insufficient knee space"

Punti positivi: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Punti negativi: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Punti positivi: "Sandwich was incredibly tasty (although not much filling)"
Punti negativi: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Punti positivi: "Delayed flight but staff apologized as for safety reasons."
Punti negativi: "Very late arrival"

Punti positivi: "Good information and helpfil boarding."
Punti negativi: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Punti positivi: "The staff was very helpful and professional. Promp response to calling for attention."
Punti negativi: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti positivi: "The supplied pack of toothpaste/toothbrush"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

"It was a small Regional plane. Not much to expect"

"Flight was missed and now we have to catch one the next day"

Punti negativi: "A better breakfast..."

Punti negativi: "- Leave in time - Working onboard entertainment system"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "meal"

Punti positivi: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Punti negativi: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Good selection of movies. Cool flight data display."
Punti negativi: "Seems colder than other flights I've had."

Punti positivi: "In business class, seating arrangement, menu and entertainment excellent"
Punti negativi: "Nothing"

Punti positivi: "We arrived early and check in went smooth"
Punti negativi: "N/a"

Punti positivi: "Everything was on time"
Punti negativi: "I couldn’t change my seat"

Punti negativi: "I hurt my knee. The legroom is too small."

Punti positivi: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Punti negativi: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Punti negativi: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

Punti positivi: "I made it home safe."
Punti negativi: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Punti negativi: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"

Punti positivi: "The food was surprisingly pretty good"
Punti negativi: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"

Punti negativi: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("

Punti positivi: "The flight was late. Some people had problems to find place for their luggage, which took even more time until we were ready to take off."

Punti positivi: "Nicest plane I've been on. Boeing for life."

Punti positivi: "The seat back video screen"
Punti negativi: "not enough room...to tight. I'm a smaller person and it was too cramped. The food was inedible."

Punti positivi: "Comfort?: had a fat neighbor whose elbow was in my robs"

Punti positivi: "Boarding was easy"
Punti negativi: "Drinks were for an additional charge"

Punti positivi: "Crew was fine. Uncomfortable seats bearable for the short flight."

Punti positivi: "Finnair was tolerable for a 1.5 hours flight. I tried blueberry juice for the first time and quite liked it. There was no food on this flight."
Punti negativi: "Nothing to complain about for the short leg."

Punti positivi: "They waited with connection flight."
Punti negativi: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Punti positivi: "Flight was ok"
Punti negativi: "I didn't like the fact that it was delayed, with weather being in good condition"

Punti positivi: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Punti negativi: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Punti positivi: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"

Punti negativi: "Not offered a beverage ."

Punti positivi: "Liked seat size and spacing on the Airbus - better than American 777"

Punti negativi: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Punti positivi: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"

Punti positivi: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Punti negativi: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."

Punti negativi: "One of the crew members was rude."

Punti positivi: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Punti negativi: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"

Punti positivi: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

Punti positivi: "Good airplane, big and clean. Very punctual ."
Punti negativi: "Not food just a very small drink"

Punti positivi: "Good"
Punti negativi: "Breakfast"

Punti negativi: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."

Punti positivi: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Punti negativi: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

Punti positivi: "on time friendly staff"
Punti negativi: "more food choices"

Punti positivi: "All went smooth"
Punti negativi: "The vegetarian food was very boring and small portions. Please spice it up and don't just take away things. Add things: tofu, mushrooms. Whatever."

Punti positivi: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Punti negativi: "The crew was pleasant but they needed to smile more . Other than that everything was good."

Punti positivi: "The flight was on time and all went as planned"
Punti negativi: "The in flight service was average"

Punti positivi: "I was not well and at the check in the lady was kind to change my seat ..."
Punti negativi: "I order a special meal ....no meal for me on the plan ."

Punti negativi: "Entertainment system is very old, but have a good selection."

Punti positivi: "The boarding process was expedient and the food was ok and standard for these flights."
Punti negativi: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti negativi: "Cibo"

Punti positivi: "Seat confort"
Punti negativi: "2 hours delayed, even tea has to be paid"

Punti positivi: "It was overall officient, basically on time and comfortable"
Punti negativi: "Getting off the ground took quite a while even though we arrived basically on time"

Punti positivi: "Crew was great. Seats and leg room better than other airlines."

Punti positivi: "My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti positivi: "Crew were great and we left and arrived slightly early which was nice"
Punti negativi: "The in flight magazines and safety cards were ripped and damaged. Not a good look for the flag carrier"

Punti positivi: "quick boardling, good flight, enough personal space in business class"
Punti negativi: "I do wish passengers would sit until the seatbelt signs are off and not all jump up and open the over heard bins and drop things"

Punti positivi: "Crew was great, plenty of food."
Punti negativi: "The announcements ran a bit long toward the end of the flight. Quite a bit long"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Crew cheerful"
Punti negativi: "Beyond their control. Flight delayed 50 mins"

Punti negativi: "Tempo di off-boarding"

Punti positivi: "Crew was good. Cramped seating as usual."
Punti negativi: "Extra seat leg and knee room like 4 more inches would make all the difference in the world."

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"

Punti positivi: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "Boarding and on time departure."
Punti negativi: "Nothing to dislike"

Punti positivi: "Typical BA efficiency."
Punti negativi: "What’s the difference between BA and EasyJet?"

Punti positivi: "On time, all the staff were lovely at the terminals and on the plane"
Punti negativi: "All goid"

Punti positivi: "The captain was very apologetic and the crew were friendly."
Punti negativi: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti negativi: "We where delayed for just over an hour"

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."

Punti negativi: "Delayed 30 minutes"

Punti positivi: "Check in was a breeze, and the food was good!"
Punti negativi: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Professional crew, comfortable seats with adequate legroom"
Punti negativi: "No beverage without paying, extra bag fee, no jetway at Heathrow (bus to plane)"

Punti positivi: "Very good aircraft!"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Helpful and courteous crew"
Punti negativi: "N/a"

Punti positivi: "Full flight, but still excellent courteous service from all members of staff."

Punti positivi: "Flight was on time. Snacks and beverages available all time."
Punti negativi: "Flight was operated by American Airlines. Aircraft was insanely old, with no personal entertainment system, but only a few overhead monitors for all passengers, which played OLD movies. That is unbelievable and unacceptable in 2018. Seats pitch was pretty small and I even had to fly on a broken seat that would not recline, for a 11 hours flight. The most uncomfortable flight I have ever flew. If that wasn't enough to make the experience the worst possible, flight attendance was rude! I strongly suggest to avoid American Airlines at all cost."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"The flight was hours late and caused me to miss my connection to Boston. Iberia was slow to fix things at the airport and ended sending me to a low-budget hotel. This was a bad experience overall and I will likely discontinue using Kayak again going forward."

Punti positivi: "Food"
Punti negativi: "Comfort"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "Nothing at all"
Punti negativi: "Seating, more space, luggage delivery"

Punti positivi: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Punti negativi: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Punti negativi: "Crew politeness"

Punti positivi: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Punti negativi: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "On time, clean airplane, smooth, good flight overall"
Punti negativi: "No entertainment or food on board. Not even drinking water"

Punti positivi: "La puntualidad de los vuelos"
Punti negativi: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"

Punti positivi: "MeL and wine"
Punti negativi: "3+3 seating in biz class"

Punti positivi: "Excellent crew and comfort during flight."
Punti negativi: "Confusion at time of boarding."

Punti positivi: "Wine and ham in Spain."
Punti negativi: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."

Punti positivi: "Bumped up to better seats than we paid for. More space mkes a long ride easier."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Punti negativi: "Bad service. Attitude from flight attendants. Food just okay."

Punti positivi: "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Punti negativi: "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Punti negativi: "Un po’ tutto"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "More space since there wasn't people"
Punti negativi: "Paying for food"

Punti positivi: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Punti negativi: "n/a"

Punti negativi: "Not enough place on board. Very poor company"

Punti negativi: "In flight entertainment didn't work and crew wasn't concerned and didn't do anything about it."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "All went well"

Punti positivi: "New plne, service from American Airlines was good news friendly."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "Arrived on time"
Punti negativi: "The seat pitch was so small my knees were hard against the seat in front of me for 1.5 hours and I was miserable the whole time. To put this in perspective this was the most uncomfortable I have ever been on an airplane. My legs hurt the whole flight. This was the first leg of an expensive international flight and given the price of the 2 legs I should have been upgraded to a more comfortable seat. My flight to Europe on Iberia was excellent. However based on this bad experience I plan to avoid Iberia in the future because they treat their high price paying customers poorly. Peter Valorz Valorzp@yahoo.com."

Punti negativi: "didnt get support for connecting flight. Flight was delayed in run way making us miss the connecting flight."

Punti positivi: "The plane arrived safely, it will get you where you want to go."
Punti negativi: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Punti positivi: "Excellent meal in premium economy. As good as business class on other airlines"
Punti negativi: "Boarding process is excrutiating"

Punti negativi: "Connecting flight by the same airline put us only 10 mil late. The plane was still at the gate, but they did not let 15+ of us on board and left. We had to wait for 2 hours at a very unfriendly customer service to get placed on another flight."

Punti positivi: "Reclination system, closer and closer to the AVE, is an advantage. Although still to improve how not to disturb the passenger behind you."
Punti negativi: "Boarding was messy. We barely fitted in the waiting area. Food quite crappy, especially breakfast."

Punti negativi: "2 of our bags didn't arrive to Beirut"

Punti negativi: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."

Punti positivi: "Quick boarding."
Punti negativi: "No movies or videos. Children crying and screaming."

Punti positivi: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"

Punti positivi: "Always great service on Iberia."
Punti negativi: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"

Punti positivi: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"

Punti positivi: "The crew was great and the flight was great also. As the plane wasn't full, I was able to move my seat and have two seats which was lovely. Thank you"
Punti negativi: "It was freezing on the plane. I had a jacket on and socks and used two of the blankets and was still cold. I also had tried to contact Iberia to order a special meal, but was not able to get through on the line even though I tried for several days. I also was not able to figure out how to order a meal on-line. I was disappointed with the choices of movies."

Punti positivi: "The seat was comfortable."
Punti negativi: "All snacks and beverages appeared to be at cost. No in-flight entertainment. My traveling companion's luggage was never delivered to our destination and really made for a less enjoyable trip (since she had to purchase everything anew, as well as having to repeatedly contact the airline to check on the bag - receiving multiple inaccurate stories as to what happened). It makes me far less likely to fly or recommend this airline again. Luggage tracking should be a very simple process."

Punti negativi: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."