Trova voli economici per Manchester

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Helpful crew Good food"
Punti negativi: "Our luggage came back damaged and open !"

Punti positivi: "The crew is brilliant Punctual, spot on... 100% service delivery"
Punti negativi: "Nothing"

Punti positivi: "The most amazing service, good food and great steward"

Punti negativi: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "On time"

Punti negativi: "The multiple gate changes & technical delay caused us to miss our connection to Boston"

Punti positivi: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Punti negativi: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Punti positivi: "Not and horrible waited for 10hour before we board the last journey"
Punti negativi: "Is horrible will not use kayak again we want to change the flight we were told not changeable"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew very good"
Punti negativi: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Highly recommended for efficiency"

Punti negativi: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Punti positivi: "Crew was OK, seat was comfortable"
Punti negativi: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Punti positivi: "Great crew"

Punti positivi: "Yes"
Punti negativi: "The Cabin seating"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "40 minute delay in departure due to late arrival of incoming aircraft."

Punti negativi: "Voli in ritardo"

Punti positivi: "Too cramped for a 10 hour flight"
Punti negativi: "Same as above"

Punti positivi: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Punti negativi: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Punti positivi: "on time, great cabin crew"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti negativi: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Punti positivi: "Nothing positive to report...NOTHING!!"
Punti negativi: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Crew"
Punti negativi: "N/A"

Punti positivi: "Not much at all"
Punti negativi: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Left on time, arrived on time. Efficient service."
Punti negativi: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Punti negativi: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti negativi: "Still don’t have my luggage yet"

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti negativi: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Punti positivi: "Flight arrived on time"
Punti negativi: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Punti positivi: "The crew was informative"
Punti negativi: "Inflight sandwiches"

Punti negativi: "I congratulate the KLM crew!"

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti negativi: "Troppo ritardo"

Punti positivi: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Punti negativi: "the headrest is hard. Apart from that- all was fine"

Punti positivi: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Punti negativi: "Everything was very good."

Punti positivi: "Awful"
Punti negativi: "Everything"

Punti positivi: "My seat"
Punti negativi: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti negativi: "Long haul flight made pleasant by KLM"

Punti positivi: "Crew was nice and efficient"
Punti negativi: "Economy seats don’t recline enough."

Punti negativi: "lost baggage"

Punti positivi: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Punti negativi: "There were several flight delays and gates were changes a few times."

Punti negativi: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti positivi: "MCR airport Mert & Greet parking was smooth and efficient."
Punti negativi: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Punti positivi: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Punti negativi: "Nothing"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Punti negativi: "Nothing to say"

Punti positivi: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Punti negativi: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."

Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Punti negativi: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Punti positivi: "Nice flight, nice crew, and a nice experience."

Punti positivi: "Really friendly staff. Great service"

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti positivi: "Lovely staff, good food, great movies."

Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti positivi: "The flight attendants could not do enough for you."
Punti negativi: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Punti positivi: "quick and relaxed"

Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"

Punti positivi: "The crew was astounding"

Punti positivi: "The rest area"
Punti negativi: "The airport was cold and it should be warmer"

Punti positivi: "Nothing"
Punti negativi: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Punti positivi: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Punti negativi: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Punti positivi: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Punti negativi: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Punti negativi: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Punti positivi: "More space in business class (777-300) than many other airlines."
Punti negativi: "Entertainment very limited. No adjustable air vents in this aircraft"

Punti positivi: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Punti negativi: "For me this part is not applicable"

Punti positivi: "All went right namely the seats but the luggage condition is the worst"
Punti negativi: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Punti positivi: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Punti negativi: "See previous"

Punti positivi: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Punti negativi: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Punti negativi: "Entertainment worked sporadically"

Punti positivi: "Flight was on time."
Punti negativi: "In flight complimentary food and drink service could have been better."

Punti positivi: "The crew was amazing and extremely helpful!"
Punti negativi: "The food could have been better"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "Great experience"

Punti positivi: "Nice staff. Flight on time."
Punti negativi: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Intranet meant I could watch movies on my iPad"
Punti negativi: "Seats are very uncomfortable"

Punti positivi: "Crew was very nice. Food was good and tasty."
Punti negativi: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Punti negativi: "It was great trip thank you Air France"

Punti negativi: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Punti negativi: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Punti positivi: "No extra charge for simple refreshments."

Punti positivi: "Quick and efficient not lying more to say or critique."
Punti negativi: "Coffee and a bread roll as a snack??"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "It was a nice plane and boarding was well organized."
Punti negativi: "I was assigned a middle seat, if not for that I would have given a higher rating."

Punti positivi: "Great service"

Punti negativi: "I didn’t have time to make it through customs. Missed my flight"

Punti positivi: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Punti negativi: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "Security services at Manchester airport...too long and not friendly at all"

Punti positivi: "The free glass of red wine when the plane finally took off."
Punti negativi: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Punti positivi: "I like traveling with AirFrance in general."
Punti negativi: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Punti positivi: "I like fly attendant who served us meal"
Punti negativi: "I didn’t like that space between each seat is small"

Punti positivi: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Punti positivi: "The crew and flight was faultless"
Punti negativi: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Nithing"
Punti negativi: "They were unfreindly and rude."

Punti negativi: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Standard on most parts with pleasant staff"
Punti negativi: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Punti negativi: "Cibo"

Punti negativi: "They made me checkin a small bag"

Punti negativi: "Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Punti positivi: "The Check in LADY was amazing"
Punti negativi: "On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?"

Punti positivi: "Great crew"

Punti positivi: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Punti negativi: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."

Punti positivi: "Crew worked hard to keep to time and make passengers comfortable."
Punti negativi: "Boarding gate crowded."

Punti positivi: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

Punti negativi: "Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti positivi: "Nothing."
Punti negativi: "Almost everything. BA is simply an embarrassment."

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Crew professional and courteous. Smart looking cabin"
Punti negativi: "Boarding process slow and boarding groups in illogical order."

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "In time departure and friendly staff"
Punti negativi: "No complaints"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "The crew was enthusiastic"
Punti negativi: "No m&s sandwiches on board, half filled tea cups (even when asking for no milk)"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "N/A"
Punti negativi: "N/A"

Punti positivi: "New plane and boarding was a breeze."
Punti negativi: "Had to pay for any food and drinks. No entertainment but very short flight."

Punti positivi: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Punti negativi: "Over 2.5 hours delay"

Punti positivi: "Comfortable on plane. Pleasnt crew"
Punti negativi: "Boarding could be bettet done.. .miss the free drink"

Punti negativi: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti negativi: "I wish we would have been offered something to drink that was complimentary."

Punti positivi: "Almost nothing on this flight."
Punti negativi: "Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Had to deboard onto the tarmac via a set of stairs as the connecting ramp was not working. A little difficult for me due to mobility issues. However, the crew voluntarily saw me struggling and took down my suitcase, very nice!"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "On time"
Punti negativi: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti negativi: "Delayed 4 hours!"

Punti positivi: "we took off and we landed"
Punti negativi: "Checkmytrip kept giving different information about the flight. once on board with delay first officer said they would try to make up time. Soon it was all about air traffic control. said that FlightConnections would be working on flights for this with missed connections. not true - nothing done while we were flying, and landed"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "The landig was the best I have ever experienced in 20 years of travels, I was then informed that the pilot was a woman :) great to see more female pilots around"

Punti negativi: "It was on Air Lingus not BA. No Entertainment -"

Punti positivi: "Nothing"
Punti negativi: "Being able to go home"

Punti negativi: "Personal very rude no manners to answer Questions or direct people."

Punti positivi: "The price was right!"
Punti negativi: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."

Punti positivi: "Crew was very nice"
Punti negativi: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "Crew was friendly."
Punti negativi: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."

Punti positivi: "The crew was polite"
Punti negativi: "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"

Punti negativi: "Still waiting for luggage 2 hours after flight arrived."

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Left on time, arrived on time, new plan, nice crew"
Punti negativi: "Wi-fi did not work"

Punti positivi: "Not much to like."
Punti negativi: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Punti positivi: "The aircraft comfort"
Punti negativi: "Do the checking before not 15 min before the departure"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti negativi: "Online check in didn’t work."

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "Iberia"

Punti positivi: "the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good."
Punti negativi: "seats could be improved but overall not so uncomfortable"

Punti positivi: "Nothing"
Punti negativi: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Punti positivi: "Arriving at my destination, safe, sound and on-time."
Punti negativi: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."

Punti positivi: "The lunch in the flight back. The service was good."
Punti negativi: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."

Punti negativi: "I can’t rate it is it left without us"

Punti positivi: "They made up time on the flight"
Punti negativi: "This was already a makeup flight and it wasn’t efficient enough to help me"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Movie selection"
Punti negativi: "Lack of water, food, attentiiveness, leg room, wife's lost luggage"

Punti negativi: "Un po’ tutto"

Punti positivi: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"

Punti positivi: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Punti negativi: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Punti positivi: "The flight was a smooth one."
Punti negativi: "One flight attendant was quite rude."

Punti positivi: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Flight to our destination: sat in exit row for extra cost. I was freezing cold and was told no extra blankets. Also staff were rude and unhelpful telling us to remove all things from the floor for take off and landing ( which i accept is the policy) but since we had nowhere to put them except on our laps (she’s, books, sweaters pocket book) as there is no seat in front for an exit row to put under. The staff member kept saying “up, up” motioning with her hand, but made no offer to assist us in finding overhead space. Upon our return flight, our pre booked exit row seats were switched on us right before boarding in a rude and matter of fact wayand my husband and I were separated one on either side of the aircraft. When we queried this, we were told it would be up to us to switch with the person sitting next to us. Overall very disappointing. I would not fly Iberia again."
Punti negativi: "See above"

Punti positivi: "The staff was rude and not helpful. Check in was below standard."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "The staff was very friendly, polite and attentive"

Punti positivi: "Crew was very helpful and caring"
Punti negativi: "Boarding and how our hand lugagge was handled"

Punti positivi: "NOTHING, now waiting in airport for four hours."
Punti negativi: "55-minute connection across terminals - five of us missed this flight. Iberia didnt even offer a voucher for breakfast. Makes this an overnight nightmare"

Punti positivi: "Arrived 10 min early"
Punti negativi: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Punti positivi: "This was a good flight with good service and a nice crew. It was especially nice to have actual silverware to use for the meal."
Punti negativi: "Changing terminals in New Yory was challenging because the route was not clearly marked. They did not honor the on-line boarding passes, so I had to go to the counter to reprint the boarding passes and then go through security again. I also would have preferred a clean blanket once I got on board. The flight attendants seemed hesitant to speak to me in Spanish, which I speak pretty well and they also seemd uncomfortable talking to me in English, which is my native tongue. This made it hard to interact with them in my normal good natured way."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Punti positivi: "Clean plane, pleasant staff, excellent movie selection. food better than most."

Punti positivi: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Punti negativi: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Punti positivi: "For a long haul, Iberia's standard class was fine and the seat actually had more room than I expected (having flown them in Europe). One flight attendant was AWESOME and helped me out when my gluten-free meal didn't arrive. I would say she went from ok to friendly so maybe not AWESOME but compared to the other flight attendants who weren't friendly at all, she was good."
Punti negativi: "1. My gluten-free meal didn't arrive. AA pulled the same nonsense when I went from LAX to LHR. It is pretty infuriating. 2. My entertainment screen failed about 1/2 way through the flight. I came prepared but it was still annoying. 3. I pre-paid for a seat which was a hassle because the transaction failed with a cryptic message online and I had to call. When I went to check-in, I had a window, not aisle and was positioned at the very back of the plane. I requested a refund on the phone and that wasn't allowed so I tweeted (as they adverstise) and now filled a claim. Still no response."

Punti negativi: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."

Punti positivi: "Nothing"
Punti negativi: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"

Punti positivi: "Not much"
Punti negativi: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."