Trova offerte di volo per Los Angeles (LAX)

Punti negativi: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

Punti negativi: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

Punti positivi: Fligth attemdance atention

Punti negativi: Delay in the departure (40 min)

Punti positivi: Lost my luggage

Punti negativi: Not loosing my suitcase!

Punti positivi: Crew! They super attentive

Punti negativi: A bit more legroom and seat size.

Punti positivi: Yes

Punti negativi: No

Punti positivi: Yes, seat good.

Punti negativi: There were delays and not good food. No veggie option.

Punti positivi: Nice crew members. Even though it was a short flight, they served a snack and drinks.

Punti negativi: Una singola persona per il check in bagagli

Punti negativi: Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima...

Punti positivi: All flights on time

Punti positivi: good onboard service

Punti negativi: the business class wasnt really so good to my expectation.

Punti positivi: Nothing really

Punti negativi: Late boarding, had to check the bag, had to wait forever when landed in the plane

Punti negativi: poor customer service.

Punti negativi: Nothing is for free not even a coffee.

Punti negativi: Flight delays is a constant problem with this company

Punti negativi: Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water.

Punti positivi: they got me to LA

Punti negativi: food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr

Punti positivi: The crew was nice

Punti negativi: I was supposed to have a handicap chair in London & did not so things were difficult for me.

Punti positivi: Crew were good.

Punti negativi: Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low.

Punti positivi: Service good. Staff good

Punti negativi: Very cold at night

Punti positivi: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Punti negativi: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Punti positivi: Speed boarding process.

Punti negativi: No entertainment system on a 3 hour flight...

Punti positivi: I liked the window seat.

Punti negativi: They didn’t talk much about the landing card.

Punti positivi: Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight

Punti positivi: Crew was nice and welcoming

Punti negativi: Well, if our plane had been leaving on time it would've been superb.

Punti positivi: Crew were very pleasant and seemed to enjoy working

Punti positivi: Crew was great.

Punti negativi: When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate.

Punti positivi: The crew were really helpful with people who had tight connections because of the delayed flight

Punti negativi: I wish they had WiFi

Punti negativi: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Punti positivi: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Punti negativi: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Punti positivi: Crew was great and professional.

Punti negativi: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Punti positivi: Baggage came out pretty quickly. The flight was short and easy.

Punti negativi: Drinks weren’t served until the very end of the flight and we immediately had to discard our trash and put up tray tables after receiving them.

Punti negativi: Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Punti positivi: Staff was nice

Punti negativi: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Punti positivi: crew did what they could with the limited resources they had

Punti negativi: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.

Punti positivi: Overall it was a pleasant flight, satisfied

Punti positivi: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.

Punti negativi: Serve some pretzels at least.

Punti positivi: Considering the thousands of passengers who saw their flights cancelled because of the grounded 737 Max’s the fact that I was on hold for only 30 minutes and then got rerouted for the next day is amazing! Thank you Air Canada.

Punti negativi: Almost missed my conection. Never on time.

Punti positivi: All ok

Punti negativi: Free WiFi never worked !!

Punti positivi: Iberia

Punti positivi: Nothing

Punti negativi: Very small plane, so much turbulence during flight. It was the worst.

Punti negativi: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Punti positivi: The seats aren’t the greatest

Punti negativi: Just the seats

Punti positivi: The crew was terrific and friendly as I expected.

Punti negativi: I have no other suggestions here since I'm pleased with the flight and services.

Punti positivi: Very short flight so pretty standard.

Punti negativi: The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them.

Punti negativi: Temperature was very hot

Punti positivi: Crew were very sweet with my 3 year old son. Plane interior newish and comfortable

Punti negativi: Seat pitch a bit tight. Only a soft drink bar service with Advanced Tea Substitute (tm)

Punti negativi: Prompt departure. Polite service. Timely updates form the captain.

Punti positivi: The crew was good

Punti negativi: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

Punti negativi: Every other airline allowed me to carry on my bag, but they insisted I check it (and pay of course). I get in the plane and there's PLENTY OF ROOM. Was only a half full flight. They should have been decent and just let me on with it like every other airline.