
Informazioni su American Airlines
Codice IATA | AA |
---|---|
Rotte | 1440 |
Rotta principale | Dallas/Fort Worth a Dallas/Fort Worth |
Aeroporti salvati | 219 |
Aeroporto principale | Dallas/Fort Worth |
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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5,0
Punti negativi: Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most.
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5,6
Punti positivi: Very uncomfortable seating even though paid for preferred. Not enough space for carry on.
Punti negativi: Crew service
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5,5
Punti positivi: Signs etc were clear. Emailed for delay.
Punti negativi: Flight was delayed with little explanation to why.
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9,6
Punti positivi: Seats felt thin
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9,6
Punti positivi: Quiet , comfortable cabin and crew was quick to board everyone
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4,0
Punti positivi: Flight diverted. Poor communication
Punti negativi: Realistically explain options of what may happen due to weather issues
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3,0
Late
Punti positivi: 45 minutes late departure
Punti negativi: Late
recensione fornita da -
9,3
On time
Punti positivi: ON time
Punti negativi: Food selection
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4,0
Punti positivi: Landed safely.
Punti negativi: Missed connection. Delay do to Airline/human factors, not weather.
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10,0
Punti positivi: Nice crew, short flight, comfortable.
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10,0
Punti positivi: Empty flight, got whole row to myself, nice staff, on time, smooth travel.
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10,0
Punti positivi: Crew was very nice.
Punti negativi: N/A
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8,8
Punti positivi: Great attend ants
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9,3
Punti positivi: second flight was delayed about 30 minutes
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4,6
Punti positivi: The seat although with limited leg room, was comfortable.
Punti negativi: The desk agent at the airport was awful and made my experience unpleasant. And already stressful travel was made much worse.
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10,0
Punti positivi: Everything operated according to schedule.
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8,0
Punti negativi: We did not board until 2 hours after original schedule
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5,6
Punti negativi: Both female flight attendants were very rude and pushy, the male was the only pleasant person. Also the in flight entertainment didn’t work half the time.
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9,6
Punti positivi: My crew was very attentive
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3,3
Punti negativi: Crew was terrible
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9,0
Punti negativi: More room. Screen was broke
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10,0
Punti positivi: Easy no hassle check in and board.
Punti negativi: Absolutely nothing. Thank you!
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6,0
Punti negativi: Crew was unfriendly and uncaring. Seats were uncomfortable. Liquor cost money. Very surprising for an international flight.
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10,0
Punti positivi: Comfy seat, nice crew
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10,0
Punti negativi: Pilot got us yo phl in record time. Praise the Lord.
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4,0
Punti negativi: Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty.
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5,0
Punti positivi: Crew was great
Punti negativi: Seat was uncomfortable. Flight was much too crowded
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10,0
Punti positivi: Awesome Customer Service
Punti negativi: Nothing
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2,0
Punti negativi: Americans lack of competence caused me to miss this floght
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6,6
Punti positivi: Crew was good. I slept and they didn't bother me.
Punti negativi: Nothing I can think of
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5,0
Punti positivi: Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok.
Punti negativi: Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize.
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10,0
Punti negativi: First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!
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10,0
Punti negativi: It was amazing
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5,5
Punti negativi: I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest.
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4,0
Punti negativi: Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages
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10,0
Punti positivi: Crew was amazing, we were well-fed and service was great!
Punti negativi: Captions for the hearing impaired, but not possible unless there are individual TV's. I understand that this was an older plane--a "classic." Hoping that entertainment will become more accessible in newer planes
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7,6
Punti negativi: Seats were changed twice for this flight. It was very cold on the flight
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4,3
Punti negativi: Late with a bs explanation. Nasty flight attendant
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9,3
Punti positivi: Seat room is limited, especially when you are in the middle seat.
Punti negativi: Seat space
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9,3
Punti positivi: Seats seem to get smaller but overall a good experience
Punti negativi: Seat room
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5,6
Punti negativi: In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging.
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9,0
Punti positivi: The crew was very polite and helpful as the flight attendant was still new.
Punti negativi: It was FREEZING on the plane.
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6,6
Punti positivi: Crew was friendly and nice.
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6,0
Punti positivi: Boarding was efficient and on time.
Punti negativi: The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket.
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8,0
Punti positivi: Seats were comfortable and crew was nice.
Punti negativi: Need something more substantial for food in first class on a cross-country flight.
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8,0
Punti negativi: A tv on plane
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7,0
Punti negativi: The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!
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6,8
Punti negativi: The seats were nice but so tiny! Very VERY uncomfortable.
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2,0
Punti positivi: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.
Punti negativi: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service
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2,0
Punti positivi: I’m alive
Punti negativi: An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA.
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5,0
Punti positivi: The size of the plane.
Punti negativi: Wider seats. More entertainment options other that the Limited Live Television options.
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6,0
Punti positivi: flight attendant excellent. Flight on time.
Punti negativi: Seats too small tight uncomfortable. Boarding without a jetway uncomfortable.
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10,0
Punti positivi: The crew was really good. The flight had no issues. I was pleased.
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6,6
Punti positivi: Flight was generally smooth. Bags arrived in good time and undamaged.
Punti negativi: Announcements were too loud and far too frequent.
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6,6
Punti positivi: Flight was mostly smooth.
Punti negativi: Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough.
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8,0
Punti positivi: Seats were comfortable
Punti negativi: Provide coffee at least
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9,3
Punti positivi: New aircraft was more comfortable
Punti negativi: I think they did excellent
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2,0
Punti positivi: Flying portion was fine.
Punti negativi: Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway.
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10,0
Punti positivi: Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class.
Punti negativi: I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon.
recensione fornita da -
6,3
Punti positivi: Crew was awesome...love AA crew! Always and this time superb!
Punti negativi: Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!
recensione fornita da
-
9,6
Punti positivi: Seats felt thin
recensione fornita da -
9,6
Punti positivi: Quiet , comfortable cabin and crew was quick to board everyone
recensione fornita da -
9,3
On time
Punti positivi: ON time
Punti negativi: Food selection
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10,0
Punti positivi: Nice crew, short flight, comfortable.
recensione fornita da -
10,0
Punti positivi: Empty flight, got whole row to myself, nice staff, on time, smooth travel.
recensione fornita da -
10,0
Punti positivi: Crew was very nice.
Punti negativi: N/A
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8,8
Punti positivi: Great attend ants
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9,3
Punti positivi: second flight was delayed about 30 minutes
recensione fornita da -
10,0
Punti positivi: Everything operated according to schedule.
recensione fornita da -
9,6
Punti positivi: My crew was very attentive
recensione fornita da -
9,0
Punti negativi: More room. Screen was broke
recensione fornita da -
10,0
Punti positivi: Easy no hassle check in and board.
Punti negativi: Absolutely nothing. Thank you!
recensione fornita da -
10,0
Punti positivi: Comfy seat, nice crew
recensione fornita da -
10,0
Punti negativi: Pilot got us yo phl in record time. Praise the Lord.
recensione fornita da -
10,0
Punti positivi: Awesome Customer Service
Punti negativi: Nothing
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10,0
Punti negativi: First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!
recensione fornita da -
10,0
Punti negativi: It was amazing
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10,0
Punti positivi: Crew was amazing, we were well-fed and service was great!
Punti negativi: Captions for the hearing impaired, but not possible unless there are individual TV's. I understand that this was an older plane--a "classic." Hoping that entertainment will become more accessible in newer planes
recensione fornita da -
9,3
Punti positivi: Seat room is limited, especially when you are in the middle seat.
Punti negativi: Seat space
recensione fornita da -
9,3
Punti positivi: Seats seem to get smaller but overall a good experience
Punti negativi: Seat room
recensione fornita da -
9,0
Punti positivi: The crew was very polite and helpful as the flight attendant was still new.
Punti negativi: It was FREEZING on the plane.
recensione fornita da -
10,0
Punti positivi: The crew was really good. The flight had no issues. I was pleased.
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9,3
Punti positivi: New aircraft was more comfortable
Punti negativi: I think they did excellent
recensione fornita da -
10,0
Punti positivi: Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class.
Punti negativi: I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon.
recensione fornita da
-
8,0
Punti negativi: We did not board until 2 hours after original schedule
recensione fornita da -
6,6
Punti positivi: Crew was good. I slept and they didn't bother me.
Punti negativi: Nothing I can think of
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7,6
Punti negativi: Seats were changed twice for this flight. It was very cold on the flight
recensione fornita da -
6,6
Punti positivi: Crew was friendly and nice.
recensione fornita da -
8,0
Punti positivi: Seats were comfortable and crew was nice.
Punti negativi: Need something more substantial for food in first class on a cross-country flight.
recensione fornita da -
8,0
Punti negativi: A tv on plane
recensione fornita da -
7,0
Punti negativi: The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!
recensione fornita da -
6,8
Punti negativi: The seats were nice but so tiny! Very VERY uncomfortable.
recensione fornita da -
6,6
Punti positivi: Flight was generally smooth. Bags arrived in good time and undamaged.
Punti negativi: Announcements were too loud and far too frequent.
recensione fornita da -
6,6
Punti positivi: Flight was mostly smooth.
Punti negativi: Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough.
recensione fornita da -
8,0
Punti positivi: Seats were comfortable
Punti negativi: Provide coffee at least
recensione fornita da
-
5,0
Punti negativi: Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most.
recensione fornita da -
5,6
Punti positivi: Very uncomfortable seating even though paid for preferred. Not enough space for carry on.
Punti negativi: Crew service
recensione fornita da -
5,5
Punti positivi: Signs etc were clear. Emailed for delay.
Punti negativi: Flight was delayed with little explanation to why.
recensione fornita da -
4,0
Punti positivi: Flight diverted. Poor communication
Punti negativi: Realistically explain options of what may happen due to weather issues
recensione fornita da -
3,0
Late
Punti positivi: 45 minutes late departure
Punti negativi: Late
recensione fornita da -
4,0
Punti positivi: Landed safely.
Punti negativi: Missed connection. Delay do to Airline/human factors, not weather.
recensione fornita da -
4,6
Punti positivi: The seat although with limited leg room, was comfortable.
Punti negativi: The desk agent at the airport was awful and made my experience unpleasant. And already stressful travel was made much worse.
recensione fornita da -
5,6
Punti negativi: Both female flight attendants were very rude and pushy, the male was the only pleasant person. Also the in flight entertainment didn’t work half the time.
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3,3
Punti negativi: Crew was terrible
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6,0
Punti negativi: Crew was unfriendly and uncaring. Seats were uncomfortable. Liquor cost money. Very surprising for an international flight.
recensione fornita da -
4,0
Punti negativi: Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty.
recensione fornita da -
5,0
Punti positivi: Crew was great
Punti negativi: Seat was uncomfortable. Flight was much too crowded
recensione fornita da -
2,0
Punti negativi: Americans lack of competence caused me to miss this floght
recensione fornita da -
5,0
Punti positivi: Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok.
Punti negativi: Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize.
recensione fornita da -
5,5
Punti negativi: I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest.
recensione fornita da -
4,0
Punti negativi: Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages
recensione fornita da -
4,3
Punti negativi: Late with a bs explanation. Nasty flight attendant
recensione fornita da -
5,6
Punti negativi: In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging.
recensione fornita da -
6,0
Punti positivi: Boarding was efficient and on time.
Punti negativi: The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket.
recensione fornita da -
2,0
Punti positivi: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.
Punti negativi: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service
recensione fornita da -
2,0
Punti positivi: I’m alive
Punti negativi: An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA.
recensione fornita da -
5,0
Punti positivi: The size of the plane.
Punti negativi: Wider seats. More entertainment options other that the Limited Live Television options.
recensione fornita da -
6,0
Punti positivi: flight attendant excellent. Flight on time.
Punti negativi: Seats too small tight uncomfortable. Boarding without a jetway uncomfortable.
recensione fornita da -
2,0
Punti positivi: Flying portion was fine.
Punti negativi: Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway.
recensione fornita da -
6,3
Punti positivi: Crew was awesome...love AA crew! Always and this time superb!
Punti negativi: Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!
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