Trova voli economici su American Airlines

Punti negativi: Person in front of me had seat reclined from take off to landing. Nobody checked. Nobody told him it had to be upright during takeoff and landing. I believe that is a safety issue. Isn’t that why the flight attendants are there?

Punti negativi: Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her.

Punti negativi: No headphones and wifi was impossible

Punti negativi: It wasn’t temperature balanced. Cold then hot hot.

Punti positivi: Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight.

Punti negativi: Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable

Punti negativi: The sound didn't work on my entire row for the in flight entertainment; it made for a long flight.

Punti positivi: The crew was polite and professional

Punti negativi: At Miami check in, American had 40-60 automated terminals available for self check, but only had EIGHT open for use. Caused a needless bottleneck and the transition from there to the bag drop was also poorly laid out and did not provide a logical nor efficient route from one to the other. fix it!

Punti positivi: Seat was good.

Punti negativi: Paid extra for free booze, but they didn’t serve booze, except to first class of course. Saying the flight was so quick, they weren’t even getting it out.

Punti negativi: Foods and movies

Punti positivi: Delayed 4 hours. Strung along the entire time. Awful experience. Inability to get hotel.

Punti positivi: Lots of food and drink on plane.

Punti negativi: Philadelphia airport is horrible, rude staff, they lost our luggage and many other international flight luggage. Absolutely unacceptable.

Punti positivi: Quick f playing AA

Punti negativi: Everything

Punti positivi: Amazingly professional, informative crew despite having had been diverted at the last moment and dealing with multiple issues from laptop freezing, an uncooperative passenger and delayed take off. My hats off to this crew; we had a smooth landing and very pleasant experience on board.

Punti negativi: The terminal was under construction and extremely crowded. We could have used some help from the ground crew shepherding people, keeping hallways clear. Would probably be useful to not have gates immediately opposite each other both trying to board with space being so limited.

Punti negativi: Luggage lost never return

Punti negativi: The flight from Miami was delayed and the plane was very hot during the flight.

Punti positivi: When my original flight out of Roanoke was delayed so much that I was going to miss my connection an employee went above and beyond to find me a different flight to ensure I got home that day.

Punti negativi: The first AA employee basically told me I was out of luck and there was nothing he could do, which was incorrect and he just didnt want to do everything he could to help me like the other employee eventually did.

Punti negativi: On time

Punti negativi: Horrible experience with American Airlines staff while boarding at Birmingham AL USA. Very unprofessional & RUDE...

Punti negativi: The greed of the airlines is on full display. There was a time in the 1960's when flying was a special experience. That is all gone now. Flight attendants cold, and almost hostile.

Punti positivi: Even in economy, the seats were actually OK (room + comfort)

Punti negativi: LATE. Fortunately because BOTH flights were late, no problems with connecting.

Punti negativi: They need to have better policies for morbidly obese seat mates who feel entitled to lift the arm rest and take over a good part of the neighboring seat. With a full flight, the attendants couldn’t change our seats and said that they realized I was out a horrible situation

Punti negativi: Flight was delayed. Sometimes it’s not airlines fault. Not 100% clear on who was at fault. Toilets apparently water wasn’t working on aircraft. Upon landing at BNA a baggage guy attempted to rush us because flight was late and needed to get back to ORD. With no consideration for over 2hrs waiting

Punti positivi: Crew was very nice.

Punti negativi: Boarding took forever and made me almost miss my connecting flight.

Punti negativi: Flight delayed 1h30, no food or beverage served!

Punti positivi: Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way.

Punti negativi: Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747.