Trova voli economici su American Airlines

Punti negativi: The flight was delayed for over 2 hours because of a reported maintenance issue with the aircraft but was originally delayed because of not having flight attendants available. When the flight attendants did finally arrive they all had an attitude of wishing to be anywhere but on this flight. The lead flight attendant even got into a verbal altercation with the gate agent demanding help getting people's bags into the overhead compartment because she was "injured" & not supposed to be at work. All in all a quite dissatisfying experience but not an uncommon one with this airline & this airport. I will use both only when I have absolutely no other options.

Punti positivi: Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly

Punti negativi: It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again.

Punti positivi: Rude employees. Forced me to check my bag on both found, despite both flights having about overhead bin space .

Punti negativi: Everything. Never flying American again

Punti negativi: The plane we needed for our flight arrived really late so our flight was then of course delayed.

Punti positivi: The crew was nice

Punti negativi: boarding and unloading are nightmares. They really should load the planes back to front and if someone has a connecting flight, they should be allowed to unload first.

Punti positivi: Flight was relatively smooth and arrived more than thirty minutes early.

Punti negativi: Flight attendants did the basics without showing any enthusiasm for their job or appreciation for the passengers in business class. Food service in business class was uninspiring as there was no element of "international cuisine" on a flight where some dining creativity would have been welcome.

Punti positivi: Flight time, availability on short notice

Punti negativi: Delayed, no communication, delayed at boarding, sat at arrival with no gate.

Punti positivi: The stewardess that was serving refreshments threw my pretzels at me and refused to list off drinks. There was no menu in the seat in front of me, so I was curious of my choices. Extremely rude and unprofessional, there is no excuse for the way I was treated.

Punti negativi: Hire stewardess that are professional and polite.

Punti negativi: 3 hours delayed

Punti positivi: I love the inflight entertainment

Punti positivi: Clean airplane.

Punti negativi: The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke.

Punti positivi: The crew was very friendly and helpful.

Punti negativi: The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work.

Punti negativi: I could not access the games the lady next to me, and others were playing. When I decided to watch movies the earphones were so small they kept falling out of my ears, and I am a small woman. It was a long flight from Tokyo to Dallas, and the lack of diversion became a major irritant.

Punti positivi: Crew were good

Punti negativi: Way late. This flight has been over 45 minutes late 1/4 of the time in the last 60 days. Today was the 1 in 3 days.

Punti positivi: Landing

Punti negativi: Stewardess forgot to give me my coffee

Punti negativi: The cabin crew could care about what they do. The premium economy bulk head seat could not use the overhead bin because one of the cabin crew took it for their luggage

Punti negativi: Landing

Punti positivi: Crew and food and drink options fine. Comfort level in First Class much lower that expected. Update the aricraft please!!

Punti negativi: Couldn't recline the seat very far. No USB outlet. No multimedia options. Get into the 21st century!!

Punti positivi: Smooth flight

Punti negativi: The crew was not too upbeat or inspiring. The movie selection was bland. Live TV was not working. Too much passive aggressive bitchiness from the lead flight attendant on the PA system.

Punti positivi: The entertainment was good with WiFi that worked well

Punti negativi: The flight delay was a hassle especially considering the estimated arrival was almost 1am. No information was provided as to why it was almost an hour late but it made for a super late night. Not to mention the seat was unbearably cramped making for an impossible inflight rest... wait, I just mentioned it

Punti positivi: One of the crew members was rude on several occasions - the rest of the crew was fantastic.

Punti positivi: Nice stewards

Punti negativi: Gate agents crabbie

Punti negativi: more room, better boarding procedure, on time take off

Punti positivi: Actually, the entree was good!

Punti negativi: As always with American, we take off late - today 25 minutes. Constant announcements disrupting sleep - another common feature. And please don't thank me for choosing American, it's the only option from Philadelphia for the locations I travel to. Recently I traveled twice to Newark (an extra hour away) to avoid having to fly American.

Punti positivi: Boarding priority for infants

Punti negativi: Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood

Punti positivi: The plane didn’t crash

Punti negativi: The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy

Punti negativi: Why are seats so small?

Punti negativi: Checking in was way too long, more than 45 mins

Punti negativi: How about not being 4 hours late.

Punti negativi: If delay to much pls let customer out of plane