Trova voli economici su American Airlines

Punti positivi: The crew was good

Punti negativi: More space in coach between seats

Punti positivi: Crew was very friendly

Punti negativi: Seats were extremely uncomfortable, and hurt my back very much.

Punti negativi: The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!

Punti positivi: Crew was friendly.

Punti negativi: 4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding.

Punti positivi: The 787 is a nice aircraft

Punti negativi: It should not take 2 hours from touchdown to the terminal. The flight arrived early but by the time the last passenger made it to the terminal, they probably missed their connection.

Punti negativi: The gate agents were rude. So happy with their ‘power’ over passengers who are loaded like cattle onto the plane. They barked at every other passenger that their carry on bag was too big and wouldn’t even listen to train when bags would fit into the size checking stand.

Punti negativi: Plane was old and dirty, would not recommend.

Punti negativi: Plane was changed, lost all upgrades and assigned a random seat. One of the flight attendant had poor customer skills, was just rude overall.

Punti positivi: I liked that we arrived on time. Besides that. Not much.

Punti negativi: Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air

Punti positivi: Nice seating

Punti negativi: They asked who would give there seat up for 600$ future flight credit and The first two people could be eligible. They ignored me (who was first) for a white couple who Came after me, and they got chosen and got the flight credit, but I was as clearly first. So I think it was more of a racist matter

Punti positivi: It left on time and arrived on time

Punti negativi: Service, comfort and food as I would rate these below 0 if there was that option.

Punti negativi: I know this flight was considered local so they get away with no serving food but Phoenix to Honolulu is 7 hours long. they need to consider that other passengers took that flight as connection to a previous flight mine was Charlotte to Phoenix 4:45 duration

Punti positivi: Not much. The pilot did try to keep us updated on our 5 hour delay The airline had conflicting rules on getting off the plane while waiting at the gate the pilot said yes, the attendants said no

Punti negativi: At least offer water while trapped on a plane

Punti positivi: The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service

Punti negativi: Virtually everything

Punti negativi: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.

Punti negativi: Keeping travelers updated with gate changes and issues that may occur with flights

Punti negativi: Entertainment system for myself and my wife failed after an hour.

Punti positivi: Nothing.

Punti negativi: Staff, room, boarding process, flight schedule and more!

Punti negativi: Left very late with very poor communications that kept changing as well as the gate info!

Punti negativi: 4 hour plane availability delay - of course planned on weather but not planning

Punti positivi: Some of the flight attendants were helpful, some were not. The movie selection was good.

Punti negativi: The Food was not fully warmed, seats were uncomfortable. The boarding process did not seem organized.

Punti negativi: Delayed

Punti positivi: The staff was fantastic. Very helpful.

Punti negativi: Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5.

Punti positivi: Short flight.

Punti negativi: Flight got delayed several times. Had to reschedule flight.

Punti positivi: The flight crew were very good.

Punti negativi: We arrived late in Dallas, due to weather. Our flight to LA had already locked the door, the lady working the desk when we got there, said we had missed the flight and walked off. Two more ladies came to the counter, but would not help us, finally a fourth lady came and helped us.

Punti positivi: That we didn’t crash

Punti negativi: No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me.

Punti negativi: Two hour delayed.