Trova voli economici su American Airlines

Punti positivi: That we got there on time. And landed safely.

Punti negativi: Honestly I have no complaints but they could at least serve something for a 6 hour flight

Punti positivi: Nothing

Punti negativi: Passengers were not wearing the mask appropriately and the AA crew didn’t do anything about it. The flight was so packed that was not space for social distancing. As a healthcare professional I just feel that AA is not really concerned with doing their part to avoid the spread of the virus and minimize the number of deaths from the actual pandemic. As a professional that has been in the frontline to combat this pandemic I don’t feel safe traveling in the AA flights anymore. I don’t feel that AA cares abouymy well-being and health to keep going where is need to fight this cause. I’m sorry I’m very disappointed and frustrated after this experience.

Punti negativi: Full flight

Punti positivi: I used my miles to get the tickets.

Punti negativi: None of the crew smiled. They seemed like TSA agents that wanted to stop us from coming in. They seemed mad that we were using their airline.

Punti positivi: I used frequent flyer miles for the tickets.

Punti negativi: The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline.

Punti positivi: Entertainment

Punti negativi: Social distancing

Punti negativi: This was the most uncomfortable flight of my life. We were packed in like sardines during COVID. This was the least amount of legroom I've ever had on a flight.

Punti positivi: Fast flight

Punti negativi: Boarding and deboarding takes too long. If you H‑E‑B a full flight in Covid, social distancing is a joke while deboarding the plane. It was a waste of time.

Punti negativi: They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again.

Punti positivi: The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat

Punti negativi: The staff was not friendly or say hello or goodbye

Punti positivi: That the flight was a very reasonable price

Punti negativi: The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me

Punti positivi: Nothing

Punti negativi: Everything

Punti negativi: More sanitation efforts. Stop overselling flight to help stop the spread of COVID-19

Punti negativi: They need to stop selling the flights at full capacity

Punti positivi: They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized

Punti negativi: Organization

Punti negativi: Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed.

Punti negativi: Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed.

Punti positivi: Crew was amazing, seats were comfortable. Only negative is out of your control - bad weather in DFW held up departure 5-6 hours. Much of that was on the plane, but crew kept us notified. We had to return to the gate and wait another couple of hours. Awful trip, but not your fault. What I was surprised by was no comp hotel, and the discounts were not rally good discounts.

Punti negativi: Most of my issues were ATC problems, not AA. The AA personnel kept us informed, etc. The one thing you can control is hotels if delayed to the point of missing all connection until the next afternoon. I understand not compi9ng BUT, when google maps shows better rates at local hotels than your "discount" program, that's sad.

Punti positivi: Flight was super short.

Punti negativi: Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding.

Punti positivi: Great crew, clean plane

Punti negativi: Plane was late getting in so boarding was an hour late

Punti negativi: Flight attendant was very aggressive and confrontational.

Punti positivi: The crew was amazing. It would be nice to be informed that although beverage service is suspended, you can still request drinks that are available. I had to find this on the website and didn't get anything by a tiny water bottle for both of my 3+ hour flights.

Punti negativi: I understand main cabin isn't supposed to be as upscale as 1st class, but it would do well if the seats were a bit more comfortable and the headrest was softer, it feels like a lump or sack of potatoes. Very stiff and hard. Also, having enough arm room would be nice so you're not fighting the person next to you for space on the armrest.

Punti negativi: Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight.

Punti negativi: It being on time

Punti positivi: They were ensuring everyone wore the requirements of masks on the flight or you didn't fly.

Punti negativi: There was no social distancing on the flight due to it being full. We had to switch out planes which caused an hour delay. No food and no one came for trash which I just left my empty cup on the seat. No flight attendants came through during the duration of the flight. The Wifi didn't work but I didn't need that for once.

Punti negativi: I almost lost my coincidence with my other flight

Punti negativi: I almost lost my coincidence with the other flight

Punti positivi: Nothing

Punti negativi: Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away

Punti positivi: Horrible seats

Punti positivi: The crew did great

Punti negativi: During covid-19 they are not even attempting at providing a modicum of social distancing. Every seat in both of my flights was completely filled, meaning that we were squished up next to everyone despite any efforts to stay 6ft away from each other in the airports. Many passengers were wearing their masks incorrectly (not covering their nose, TAKING OFF THE MASK TO SNEEZE) and were not being asked to wear their mask properly by staff. I felt completely unsafe and won't be flying American again until there is a vaccine for covid.