Trova voli economici per Abu Dhabi

The crew was lovely. Friendly and accommodating.

Flight and crew were great. Food was good and great recline for coach. Disappointed I had paid extra for window seat and seat next to it in center and found upon boarding that my seats were moved to center only seats with no window. If we hadn’t paid extra, it wouldn’t be an issue. Was told because of change in aircraft yet it was the same aircraft as when it was originally booked months ago. Crew tried to accommodate but unfortunately on full flight it was not possible.

Flight from Zurich to Florence was fine

Simply put, short of upgrading seat class, I couldn't have asked for a more friendly, accommodating, comfortable experience flying.

Swiss Air, which forced me to check my bag in Newark, still has not located it. I am back in NY now. Overall a terrible travel experience, my worst ever.

Great travel experience On time Excellent crew Good food Good movies selection Smooth flight

It was excellent. Great airline. Very attentive staff. Seats are a little tight, but it is the world we live in now. Unless you get lucky and get the bulk head seats or are wealthy enough for first class it is cramped. Overall an excellent experience.

When leaving Florence we arrived at the airport 2 1/2 hours before our flight. There were 100's of people waiting to check in for several different international flights and only 2 people working at the check in counter issuing tickets and checking bags. Many people were missing their flights and trying to figure out how to get home. We waited over 3 hours on the lines along with most of the other people on our flight. There were several altercations between travelers and ticketing agents. I am not sure if they held the flight or if we put on a later flight running through the airport to board. There were no other people in the airport at security or shops or anywhere just the crazy international flights area. When we arrived in Switzerland for our connection we were very late and again running through the airport to barely make our connection. When we did arrive in Newark our luggage did not. Also I had ordered a gluten free meal when I booked the flight and they did not have my request so I was unable to eat on the plane. If you are asking about allergy meals they should be available or I would have brought my own food on the plane. On a positive note, the blankets and pillow were a nice comfort for the long flight. They also checked our carryon for free so on our sprint through the airports we weren't dragging bags with us too.

Baggage charge is nothing short of obscene, especially w/ lack of service provided

It wasn’t communicated that on the layover, we needed to again have our documents checked so after waiting in long line to board, we were sent back to another documents check line and then back to the long boarding line. It wasn’t a big deal but something to mention. Once on board the crew was phenomenal. Very friendly and constantly working and serving. I don’t think they got a moments rest during the 10+ hour flight. Best service on a flight in years….hands down above & beyond Delta airlines where I have my miles awards membership. Very pleased with Swiss Air.

Overall it was all good and Swiss Air is a great company —however check in time in MIami was 1 hour and 45 minutes. This was very frustrating

Check-in line was slow. Would have been helpful to have more agents. Everyone was very kind and helpful and the flight was short and easy.

Entertaining options could be expanded but I wouldn’t trade for anything else. Excellent experience all around.

First time traveling with Swiss abroad…. They set the standard so high, I will certainly book them again next time! A+ hospitality across the board…. So impressed with their professionalism and customer service. Highly, highly recommend! Jill Bolger

Swiss!

Imbarco veloce e non accalcato, breakfast ottima . Puntuale. Personale cordiale.

Procedura di imbarco ad Istanbul imbarazzante, personale non preparato ed in alcuni casi arrogante

Spazio per le gambe

Impossibile , volo IST MXP annullato !!!!! ci hanno portati a Roma , noi siamo di Torino , fate richiesta eventuale di rimborso dalla vostra agenzia. !!!!!!!!!!!!!!!!!!!!!! siamo tornati a Torino in treno a spese nostre. Cercate di essere onesti con le recensioni. No come Tripadvisor !!!!!!!!!!!!!!!!

Really enjoyed the eade of check-in!

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Flight was fine. No entertainment or reading material

Yes 👏

Ho avuto problemi al check in. Avevo preso un extraseat e il sistema di Lufthansa diceva che non avevo pagato il biglietto. Fino all'ultimo minuto non sapevo se avrei potuto prendere il volo. Il personale estremamente scortese. Il nome della addetta è Noemi. In nessun momento mi è stato spiegato nulla.

123

123

Not

What flight to ABQ?

Ritardo sulla partenza di 1.5 ore. A

Ci sono stati ritardi...ù Siamo partiti con carico eccessivo... 500Kg. Siamo tornati al gate, scaricato il peso, fatto il carburante e ripartiti. 2 ore di ritardo

I bagagli non sono arrivati

The flight was cancelled. I asked Kayak for a refund by email. No answer.

Crew ,boarding was good .

Ottimo aereomobile e personale cordiale.

Liked the condition, comfort and cleanliness of the plane. Flight crew was very efficient and attentive. Food was very good, but they could have a slightly larger meal service. There was not enough food to eat.

Lied and said the plane had left when I could see it at the gate. Every flight was delayed and lufthansa was the reason I missed my flight, but they had no remorse. They are declining in customer care and on timely departures

I wasn't even on the plane, I tried to cancel the trip but kayak didn't help me at all. Never using this app again

Piaciuto: La cortesia del personale Non mi è piaciuto: Pochi film in italiano ed il sistema di intrattenimento ha iniziato a funzionare da metà volo, WiFi compresa

Better food more confortable seats.

Have people at the Westjet counter

L'atterraggio è stato un po' brusco