|Rotta principale||Smirne Adnan Menderes a Istanbul Sabiha|
|Aeroporto principale||Istanbul Sabiha|
Punti positivi: The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints.
Punti negativi: The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :(
Punti positivi: nothing
Punti negativi: Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys
Punti positivi: Flight was on time. Crew handled a dispute between two passengers effectivley and professionally.
Punti negativi: Not charging for a small bottle of water would be nice.
Punti positivi: Nothing
Punti negativi: The seats more comfortable.
Punti negativi: They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all.
Punti positivi: Good legroom
Punti negativi: Just perfect and on time
Punti negativi: No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft.
Punti negativi: Unfriendly staff and very uncomfortable airplane. Seats were bad
Punti negativi: Staff are not friendly, airplane was old and seats were very uncomfortable
Punti positivi: Great boarding , on time! Friendly helpful staff . Just really good experience
Punti positivi: Nothing no drinks, food entertainment nothing
Punti negativi: No services and not polite
Punti positivi: The crews are friendly and smiling. Seat are comfortable
Punti negativi: If they allow the family with young children to board first will be excellent
Punti positivi: Service, food and entertainment.
Punti negativi: Comfort. Flight was cramped.
Punti negativi: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....
Punti negativi: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas
Punti negativi: Seats
Punti positivi: The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy.
Punti negativi: We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us.
Punti negativi: the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep.
Punti positivi: Crew was good, cheap price
Punti negativi: Rough landing, and very poor luggage service upon arrival
Punti positivi: Seats were comfortable, crew courteous
Punti negativi: Good value for money
Punti positivi: Flight was on time.
Punti negativi: Check in line was very long and boarding was very unorganized.
Punti negativi: 4 hours late - no communication
Rude flight attendants
Punti positivi: We landed without crashing
Punti negativi: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.
Punti positivi: The crew in the aircraft were good but the ground services were poor
Punti negativi: The ground staff should respect travelers. And they should look to customers satisfaction more
Punti positivi: Nothing
Punti positivi: nothing
Punti negativi: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets
Punti positivi: The price was good
Punti negativi: A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better.
Punti negativi: Because of health reasons, we wanted to cancel the flight but there was no such option.
Punti positivi: Was the Crew very rude
Punti positivi: The meals we ordered were tasty and the leather seats and leg room are fair enough
Punti negativi: Boarding is sooooo slow Entertainment facilities did not exist
Punti negativi: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177
Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .
Punti positivi: Crew amazing .. seats not comfortable
Punti negativi: Delayed boarding ..
Punti positivi: The crew is good
But the seats not comfortable .. it's like minibus .. no range of movement ..
Punti negativi: Toilet .. seats .. windows.. air conditioning must be stronger ..
Punti positivi: Customer service is awful I will never fly Pegasus again
Punti positivi: Nothing really
Punti negativi: The airline should at least provide a snack. It's 4 hrs of travel.
Punti positivi: On time
Punti negativi: Food abd more comfort flight
Punti positivi: The crew was good and smart
Punti negativi: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same
Punti positivi: One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems.
Punti positivi: The price
Punti negativi: Screens or just at least free water or drink
Punti positivi: Good value/price ratio.
Punti negativi: The seat is not comfortable, too narrow space, can’t adjust a little bit.
Punti positivi: The crew was fine.
Punti negativi: Pegasus should upgrade the payment method through cards. They should accept more types of bank cards.
Punti negativi: They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus
Punti positivi: No different than other airlines as far as airplane goes. Crew was OK.
Punti negativi: Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it.
Punti positivi: The price
Punti negativi: Nothing
Punti positivi: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment
Punti negativi: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.
Punti negativi: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.
Punti negativi: How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??
Punti negativi: Staff smile more. More room.
Punti positivi: Not so comfortable and no any food or drink beverage for free of charge
Punti negativi: They should at clean and provide food and drink for free of charges
Punti positivi: The flight was very uncomfortable and dirty
Punti negativi: Check IN desk, unprofessional and rude employees.
Never again will travel with this company.
Punti positivi: Took off on time
Punti negativi: Chairs
Punti positivi: Evry think
Punti negativi: Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!
Punti positivi: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara
Punti negativi: Maybe, some entertainment???? But still a good flight even without it.
Punti positivi: Really easy experience - friendly, organized, on time and a great price!