It's getting to the point in life that a flight in coach in those little seats for 9 to 15 hours is just too cramped. This was a packed flight with nearly every center seat taken. Good for Qatar airlines, which is a terrific airline, but its tough to ride in those little seats on long-haul flights
I love Qatar Airways.Thanks to all the people who serve the airline👍👍👍👍❤️❤️❤️
Punti positivi: "Best food. Best crew."
Punti negativi: "Extra inch of leg space"
Punti positivi: "best airline"
Punti negativi: "when its best there is no comment"
Punti positivi: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Punti negativi: "Can't think of anything, everything was very good."
Punti positivi: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Punti negativi: "Honestly, this trip worked very fine. I do not have additional recommendations."
Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Punti positivi: "professional and courteous staff. Food is even better than a Lufthasa flights"
Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Punti positivi: "Excellent service with attention to detail"
Punti negativi: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Punti positivi: "Food was good"
Punti negativi: "The flight took off late more than an hour"
Punti positivi: "food ok, economy seats not too bad"
Punti negativi: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Punti positivi: "Qatar is awesome. Amazing service and great new planes."
Punti negativi: "All good"
Punti negativi: "Took long time to provide food & water."
Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Punti positivi: "In-flight crew was excellent."
Punti positivi: "Entertainment variety Frequent drinks offered onboard"
Punti negativi: "Insufficient amount of in-flight food portion"
Punti positivi: "legroom"
Punti negativi: "being in the middle of three"
Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Punti positivi: "Faultless as per usual QA flights"
Punti positivi: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Punti negativi: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Punti positivi: "It was on time."
Punti negativi: "The food sucked."
Punti negativi: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Punti positivi: "Nothing"
Punti negativi: "Theyt cancelled my trip"
Punti positivi: "Individual service, happy and natural looking crew, comfort and company aim."
Punti positivi: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Punti negativi: "A chorus of crying infants..."
Punti positivi: "smooth flight"
Punti negativi: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"
Punti positivi: "The in flight service was good"
Punti negativi: "The time it took to get the baggage. It took over 2 hours"
Punti positivi: "Everything except food"
Punti negativi: "Food"
Punti positivi: "Quick boarding, good entertainment choices."
Punti negativi: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."
Punti positivi: "Boarding from Doha and service in doha."
Punti negativi: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Punti positivi: "Flight was as scheduled"
Punti negativi: "Did not like the entertainment"
Punti positivi: "The friendliness of the staff from check in to arrival!"
Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Punti positivi: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Punti negativi: "Nothing!"
Punti positivi: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Punti negativi: "N/a"
Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"
Punti positivi: "I was actually impressed with the entertainment selection :)"
Punti negativi: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Punti positivi: "best airline food ever"
Punti negativi: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Punti negativi: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Punti positivi: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Punti negativi: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Punti positivi: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Punti negativi: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."
Punti positivi: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Punti positivi: "Love it. Newer airplane; state of the art high-tech."
Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"
Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."
Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."
Punti positivi: "Over all the flight was great."
Punti negativi: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."
Cibo nella norma è intrattenimento vdeo di bassa qualità
La miglior compagnia aerea
La miglior compagnia aerea Sempre una garanzia
Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."
Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."
Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."
Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"
Punti positivi: "Tutto perfetto: cordialità, cena, confort"
Punti negativi: "Istruzioni al personale di terra e della luonge"
Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"
Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"
Punti positivi: "The cabin crew worked hard and were extremely professional and friendly. they are to be commended for this!"
Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."
Punti positivi: "very good as expected"
Punti positivi: "The food and entertainment on board was the best I’ve ever experienced on a flight."
Punti negativi: "The headset didn’t work properly so had to listen to music and movies through half the earphones."
Punti positivi: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Punti negativi: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Punti negativi: "Everything"
Punti positivi: "The ground staff at Gatwick was friendly, helpful and efficient."
Punti positivi: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Punti negativi: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Punti positivi: "Leg room is always great!! Also the staff a brilliant!!"
Punti positivi: "Ice entertainment is great"
Punti negativi: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"
Punti negativi: "Boarding announcements weren’t clear and boarding was not separated by zone."
Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"
Punti negativi: "personale mediocre"
Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"
Punti negativi: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Punti negativi: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
Punti positivi: "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
Punti negativi: "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."
Punti negativi: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."
Punti positivi: "Excellence !!!"
Punti positivi: "Good flight and easy transfer."
Punti negativi: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"
Punti positivi: "The food this time was amazing...The time of boarding was good. No delays"
Punti negativi: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"
Punti positivi: "crew food"
Punti negativi: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"
Punti positivi: "Food"
Punti negativi: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"
Punti negativi: "Seat a little uncomfortable even with mattress. Food not great."
Punti positivi: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Punti negativi: "The leg room could be a wee bit better. Then again, I was in economy."
Punti positivi: "The crew make Emirates great.....but the tools they have make the job easy."
Punti negativi: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"
Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"
Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."
Punti positivi: "Food nd entertainment"
Punti negativi: "Boarding"
Punti negativi: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Punti positivi: "They boarded us very fast."
Punti negativi: "The food is same"
Punti positivi: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Punti negativi: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
Punti negativi: "Baggage collection slow still waiting"
Punti positivi: "Great entertainment. Crew was calm and professional."
Punti negativi: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."
This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible.
Punti positivi: "sedile comodo"
Punti positivi: "The crew was attentive"
Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"
Punti positivi: "The crew and the food are amazing on Turkish airlines. The food is exceptional."
Punti negativi: "Boarding could be better organized."
Punti positivi: "Crew was excellent, meals were excellent."
Punti negativi: "More seating space but that won't happen."
Punti positivi: "Crew was professional, food was good."
Punti negativi: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."
Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."
Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"
Punti positivi: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Punti negativi: "Hot, like super hot, in the aircraft. It was horrible."
Punti positivi: "Entertainment was good."
Punti negativi: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Punti negativi: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Punti positivi: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Punti negativi: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
Punti positivi: "Almost Everything"
Punti negativi: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."
Punti negativi: "nothing"
Punti positivi: "Never got the chance to actually try it."
Punti negativi: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Punti positivi: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Punti negativi: "The sounds of air was to much. I could hear the air outside and was bothering me."
Punti positivi: "Pilot did a smooth landing both the long flights."
Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."
Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."
Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"
Punti positivi: "Great entertainment systems"
Punti negativi: "Leg room was especially tight."
Punti positivi: "All went well with security and boarding."
Punti negativi: "Rough air and turbulence"
Punti positivi: "Surprising level for such a short flight."
Punti positivi: "Quick flight with breakfast"
Punti negativi: "Boarding process was a little bit chaotic"
Punti positivi: "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."
Punti positivi: "Boarding and crew"
Punti negativi: "Food. The veg options were very bad."
Punti positivi: "The stewardesses were cute"
Punti negativi: "Delayed yet again"
Punti positivi: "Operativity, cleaning, food,"
Punti positivi: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
Punti positivi: "Comfortable seats, roomy, good customer services on the plane"
Punti negativi: "One concern - as we were landing and then taxiing, people were standing up and getting baggage out of the overhead compartments before the plane had stopped moving. It felt dangerous. I would suggest having the flight crew make an announcement so people could be safe and remain seated until the airplane comes to a final stop/no longer moving."
Punti positivi: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Punti negativi: "TV screen very far from the seat and could only interact with it via the remote control."
Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."
Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"
Punti negativi: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."
Punti positivi: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame."
Punti positivi: "Crew was friendly and a pretty decent meal was served."
Punti negativi: "The other passengers. :) Turkish was great, but the plane was only equipped with 90's in-seat entertainment."
Punti positivi: "Even though this was a short flight, we were served a full meal! Crew made us very comfortable."
Punti negativi: "We had a 5hr wait at the airport for our next flight. I wish we could have connected on an earlier flight."
Punti positivi: "Good Food, Comfortable Seats & Good Entertainment Options"
Punti negativi: "N/A"
Punti positivi: "Food was good for airline food."
Punti negativi: "Seats were smaller on this plane. I'm 6-2" and this flight my knees hit the chair in front of me."
Punti positivi: "I like the overall trip!!"
Punti positivi: "Same as above"
Punti negativi: "Same as above"
Punti positivi: "The crew, the boarding , the entertainment,"
Punti negativi: "The food was not up to expectations"
Punti positivi: "was no kosher food"
Punti positivi: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Punti negativi: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Punti positivi: "The food and crew service"
Punti negativi: "The leg room is really limited in the economy cabin"
Punti positivi: "Timely, clean, friendly crew. Love this airline."
Punti negativi: "Nothing"
Punti negativi: "Old A330, entertainment system is very tired of this world"
Punti positivi: "No comments"
Punti negativi: "No comments"
Punti positivi: "Landing"
Punti negativi: "My baggage has not arrived with mel"
Punti positivi: "Movie selection is great."
Punti negativi: "- Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane."
Punti positivi: "-"
Punti negativi: "Old fashioned jet with no screen or wifi"
Punti positivi: "Il personale molto gentile"
Punti positivi: "couple years later, still talk about the wonderful trip i took. super easy flight and also comfy!4"
Punti positivi: "Boarding was smooth"
Punti negativi: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"
Punti positivi: "Crew"
Punti negativi: "Passengers"
Punti positivi: "Clean bathrooms, even toothbrushes and hand lotion were available. Nice crew."
Punti negativi: "Quality of the food dropped significantly even since last year. Sound of entertainment system was so bad that I have not been able watch not even enjoy movies."
Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."
Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."
Punti positivi: "Sedute piccole e molto scomode"
Punti positivi: "Sedute molto comode, cibo molto buono"
Punti positivi: "Over all flight was pleasant"
Punti negativi: "Customer service at the JFK airport service desk was horrible. They need to train their employees to treat their customers with diginity. I was standing there with my father, he doesn’t speak English and they automatically gave us bad looks and they way they spoke was horrible. Please train your customer service to treat clients without any bias based on their enthinicity, color of skin or the language they speak."
Punti negativi: "The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb."
Punti positivi: "We arrived safely"
Punti negativi: "Airplane was two hours late. The food was not good. Not friendly crew."
Punti negativi: "There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!"
Punti negativi: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"
Punti negativi: "El tiempo para cada check in es larguísimo. Demoran mucho en tramitar cada persona. El vuelo era con escala y tuvimos que recoger los equipajes, lo que tardó mucho también, y luego volver a chequearlos. Deberían haber ido directo"
Punti negativi: "No entertainment. Long queues for boarding. no food option for vegetarians."
Punti negativi: "Good service"
Punti positivi: "Good flight. No trouble anywhere, very professional."
Punti negativi: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"
Punti positivi: "Excelente atención Están disponibles a ayudarte y casi complacerte con detalles que uno agradece"
Punti negativi: "No tenia entretenimiento Pueden poner peliculas o juegos"
Punti negativi: "The Check-in line was 1h 15min. The 101 has arrived to Moscow 1h 10 min late."
Punti positivi: "Service hi"
Punti positivi: "The cabin crew on Aeroflot are top notch. Polite, efficient, and with cool uniforms."
Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"
Punti positivi: "The only thing I liked in the entire trip was when an official at the Moscow airport gave me a front seat on the plane upon request since I had a bus to catch."
Punti negativi: "Rude air hostesses."
Punti positivi: "Pilots did a great job. High class professionals like always"
Punti negativi: "Service could be much faster and more customer oriented. Food: menu was advertised but for those who was sitting in the last raws they never gave a choice. Seats were dirty and old, entertaining unit was very old and it was very hard to use it in the screen or remote control. Seats were too close to each other and it was hard to relax during the long flight"
Punti positivi: "The planes were alright, nice crew and okay food."
Punti negativi: "3 out of my 4 flight during this trip were late. One of those was at Moscow's SVO, 5 hour delay, because there were no planes! I don't know how does that happen, but that's what we were told. Called to board 3 times, cancelled twice. On my way to Bangkok the plane was late by an hour to the transfer to Moscow's SVO, they taxi's us to the furthest part of the airport and then the bus took about 15 minutes to get us to the terminal. Inside at the transfer gate one officer and about 150 people waiting to be checked. I had to cut the line to reach my flight. Horrible experience, and talking to others who use Aeroflot, I was told this wasn't the first case, but certainly the worst they have seen so far. Avoid this company and maybe even SVO airport as well."
Punti positivi: "food. staff"
Punti negativi: "none"
Punti positivi: "great professionalism and comfort"
Punti positivi: "great"
Punti negativi: "lots of people"
Punti positivi: "The crew was working very hard"
Punti positivi: "I slept from before takeoff until the landing. That what made the flight so great."
Punti negativi: "Cabin was too cool. Slept wrapped in the blanket."
Punti positivi: "Excellent service!"
Punti positivi: "Nice flight on newer aircraft. good food. But no gift for kids except a magazine."
Punti negativi: "Hated the boarding at Sheremetyevo. It was a complete stampede. Not organized at all."
Punti positivi: "I wasn't sure what to expect, but the airline was better than I thought. Good food (2 servings), decent entertainment, and nice amenities (pillows, eye mask, slippers) for economy class for an international flight. For the price I paid, I would fly Aeroflot again. I wish I would have gotten my Russian transit visa prior to my trip. I knew about it, I just didn't want to pay the $200. SVO airport is great and open 24hr, but having a 20hr layover is tough. p.s. Don't let a hotel/Airbnb tell you you don't need a visa - you do! I watched 2 girls have meltdowns in the airport because they had hotel reservations, but no visas. Sad, wet eyes does nothing for Russian airport officials."
Punti negativi: "The staff, but you have to remember that Russian customer service is different from American. Some of the staff were really friendly and nice. I think they were compensating for the overtly rude ones, so it even itself out. Boarding at the airport isn't always clear if your flight is boarding or not. Pay extra attention to your gate and time changes."
Punti positivi: "Service is good."
Punti negativi: "Food is ok, but inferior to Turkish or Uzbek airlines."
Punti negativi: "Terrible service, extra fees, delayed for 6 hours, zero customer service. Luggage was lost. Arived 3 days late having been opened with jewelery stolen."
Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"
Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."
Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."
Punti negativi: "No priority lane for boarding."
Punti positivi: "The seats were comfortable and reclined nicely. Cleanliness was good. Flight attendants were attentive and polite."
Punti negativi: "Entertainment system down for a 10 hour flight. Boarding took much longer than it should and ended up taking off late. Waited for my bag at my destination for almost an hour! Food was not very nice, something gelatinous on the meat...only ate the bread and butter."
Punti positivi: "Nice crew."
Punti negativi: "There was only one food option. Sound on my tv station was broken."
Punti positivi: "Good airplane. Good crew (but we didn't hear first pilot). Good meal."
Punti negativi: "Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport)."
Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."
Ritardo ingiustificato di 1:40h
Sempre in ritardo di 2 ore. Scandaloso
Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!
Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"
Punti positivi: "Professional and safe"
Punti negativi: "Better boarding (lines too long)"
Punti positivi: "Crew were very professional"
Punti negativi: "The seats"
Punti negativi: "The food"
Punti positivi: "Absolutely nothing"
Punti negativi: "Everything"
Punti positivi: "personale cordiale, posti piccoli e non molto comodi."
Punti positivi: "crew and boarding was nice"
Punti negativi: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Punti positivi: "I did not had a seat"
Punti negativi: "I did not had a seat"
Punti positivi: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Punti negativi: "Boarding was a little slow and we were somewhat late."
Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"
Punti negativi: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."
Punti positivi: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Punti negativi: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Punti positivi: "Le hostess"
Punti negativi: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Punti negativi: "LA PUNTUALITA'"
Punti negativi: "puntualità"
Punti negativi: "Seats are terrible."
Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"
Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"
Punti positivi: "Staff cheerness"
Punti negativi: "Nada"
Punti positivi: "Service, smiling and attention to details."
Punti negativi: "No kosher food."
Punti positivi: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Punti negativi: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."
Punti positivi: "Got me to where I was going and the airline stewards were polite and helpful."
Punti negativi: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Punti positivi: "We got to our destination."
Punti negativi: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Punti negativi: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Punti negativi: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Punti negativi: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"
Punti positivi: "The flight was overbooked so they took my wife of the flight"
Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"
Punti positivi: "Cheap."
Punti negativi: "Last minute boarding change & overall 1 hr delay"
Punti positivi: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Punti positivi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti negativi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti positivi: "Maybe the food selection and the price of it."
Punti negativi: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Punti negativi: "It a good option, a good price, i will fly again"
Punti positivi: "Staff were generally sweet & approachable."
Punti negativi: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."
Punti positivi: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Punti positivi: "Absolutely nothing"
Punti negativi: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Punti positivi: "Price price price"
Punti negativi: "Messy boarding"
Punti negativi: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Punti positivi: "was on time"