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Punti negativi: Flight was delayed

Punti positivi: Il personale ed il volo è stato tranquillo.

Punti negativi: Non ci è piaciuto ricevere mail per farci spendere soldi ulteriori per posti e bagagli. Non so se risceglierò ryanair .

Punti positivi: Il personale di bordo era divertente

Punti negativi: Un po' stretto e troppo le cinture di sicurezza accese

Punti positivi: The cabin crew were the best I've had on a Ryanair flight.

Punti positivi:

Punti negativi: the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.

Punti positivi: Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.

Punti negativi: Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.

Punti positivi: Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.

Punti negativi: Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions

Punti positivi: The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.

Punti negativi: Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.

Punti negativi: 3hours late

Punti positivi: Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)

Punti negativi: The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight.

Punti positivi: Preferential boarding was useful as the flight was full and cabin baggage space was tight.

Punti negativi: People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold.

Punti negativi: Bus at arrival

Punti positivi: Price

Punti negativi: Chaotic boarding zero food and drink

Punti positivi: It was a quick flight.

Punti negativi: They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.

Punti positivi: Low cost

Punti negativi: Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.

Punti positivi: The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.

Punti negativi: Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.

Punti positivi: Organization in boarding the plane

Punti negativi: When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours

Punti negativi: Flight was delayed

Punti positivi: Il personale di bordo era divertente

Punti negativi: Un po' stretto e troppo le cinture di sicurezza accese

Punti positivi: It was on time which was good

Punti negativi: The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved

Punti negativi: La lungissima attesa al imbarco non solo nella sala davanti al gate ma sopratutto nella passarella di accesso all'aereo seguito da un nuovo controllo al ingresso del aereo.

Punti positivi: Crew excellent

Punti negativi: Boarding process lengtoamd flight delayed

Punti positivi: Good service

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti positivi: The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.

Punti negativi: Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.

Punti positivi: Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.

Punti negativi: Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.

Punti positivi: Not much

Punti negativi: Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50

Punti positivi: Puntualità e rapidità

Punti positivi: Nulla

Punti negativi: Scomodo, rumoroso pessimo

Punti positivi: Il personale di bordo era divertente

Punti negativi: Un po' stretto e troppo le cinture di sicurezza accese

Punti positivi: It was on time which was good

Punti negativi: The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved

Punti negativi: La lungissima attesa al imbarco non solo nella sala davanti al gate ma sopratutto nella passarella di accesso all'aereo seguito da un nuovo controllo al ingresso del aereo.

Punti negativi: 3 Ore di ritardo

Punti positivi: Organization in boarding the plane

Punti negativi: When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours

Punti positivi: Not much

Punti negativi: Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50

Punti positivi:

Punti negativi: the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.

Punti positivi: Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.

Punti negativi: Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.

Punti positivi: It got me here in one piece

Punti negativi: High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane

Punti positivi: Nothing...it was ridiculous

Punti negativi: No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in

Punti positivi: Seats were more comfortable than I expected.

Punti negativi: It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

Punti positivi: New plane, comfortable and the staff is nice

Punti negativi: Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down.

Punti positivi: Nothing

Punti negativi: Dirty bathrooms and delays

Punti negativi: Flight was delayed

Punti positivi: Nil

Punti negativi: Nil

Punti positivi: Il personale di bordo era divertente

Punti negativi: Un po' stretto e troppo le cinture di sicurezza accese

Punti negativi: 3 Ore di ritardo

Punti positivi: Service

Punti negativi: A little bit turbulence

Punti positivi: Comfy flight and early arrival.

Punti negativi: Had to run to catch the connecting flight

Punti positivi: On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!

Punti negativi: Nothing!

Punti positivi: The staff upon checking in were very polite and courteous.

Punti negativi: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

Punti positivi: Il personale di bordo era divertente

Punti negativi: Un po' stretto e troppo le cinture di sicurezza accese

Punti negativi: La lungissima attesa al imbarco non solo nella sala davanti al gate ma sopratutto nella passarella di accesso all'aereo seguito da un nuovo controllo al ingresso del aereo.

Punti positivi: It was on time which was good

Punti negativi: The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved

Punti positivi: The cabin crew were the best I've had on a Ryanair flight.

Punti negativi: We were emailed our flight was on time, but in fact it was moved from FLR to Pisa which caused us to miss our flight in FRA. We were left with out help for over 2 hours and missed available flights to the USA and were then put on an Condor flight with NO service, charged 100 euros for a bag already checked but then never arrived in PDX and I am told it will arrive in 2 days at the air port but they can not say when I will see it at my home. Our 14 hour trip lasted more than 27 hours of total frustration.

Punti positivi: If only the ground crew had made an announcement or two in the PA, we would have been rebooked quickly on the flight of our choice. Instreaf, we spend 2 hours waiting at the counter for information. We were rerouted to bologna airport, put up in a dingy hotel at the airport and given a sad buffet meal in a dingy hotel meeting room. They should have given a voucher for dinner in the hotel restaurant. They should Have announced over the loudspeaker that no flights would leave Florence the next day due to Hugh winds and we were being bused to bologna and hour away. We could have called central reservations instead of standing in line for two hours. They should have had a line for hotel voucher only so that those who called to rebook could Have proceeded quickly to bolvogna. Instead they had to repeat everything to 200 people .. how inefficient and ineffective canan airline be? And only 2 people at the counter working.. took at least 20/40 minutes per person to get rebooked. We spent from 11am until 845pm at the airport and getting to bolovgna. Sad

Punti negativi: No calls or Texts received to advise issues. Only emails that were too late. Call center was not informed quickly enough of the issues so they didn’t know not to Rebook out of Florence for the next day.

Punti negativi: Checking bags was a nightmare. Terrible process. Airline personnel were extremely rude. Specifically at the airport. Flights were continuously pushed. Sat on plane and buses far too long. Worst travel experience of my life.

Punti negativi: The flight departed 40 minutes later and no real explanation was provided only that Munich airport has not enough staff.

Punti negativi: 3hours late

Punti positivi: Puntualità e rapidità

Punti positivi: Low cost

Punti negativi: Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.

Punti positivi:

Punti negativi: the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.

Punti positivi: Organization in boarding the plane

Punti negativi: When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours