Trova voli economici dagli gli Stati Uniti per Milano

Punti positivi: "I would like to have ore of a grace period to check baggage."

Punti positivi: "Boarding was smooth."
Punti negativi: "Nothing."

Punti negativi: "The cabin temperature was very hot"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "Everything"

Punti positivi: "Taco"
Punti negativi: "Taco"

Punti positivi: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"

Punti positivi: "Early arrival. On time departure. Good selection of movies"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Attendants, food and entertainment very positive"
Punti negativi: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."

Punti positivi: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."

Punti positivi: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"

Punti positivi: "Overall ok."
Punti negativi: "Cabin was freezing."

Punti positivi: "Excelente"

Punti negativi: "Flight delayed on runway in NY for 90 minuted"

Punti positivi: "There were actual meals served on the flight. They were pretty good. Free movies available."
Punti negativi: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."

Punti positivi: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Punti positivi: "Smooth flight; on time; easy check-in"
Punti negativi: "Food was o.k., but not great"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Punti positivi: "I have no complaints. Not on"

Punti positivi: "Timely, clean"
Punti negativi: "A little chaotic at boarding time"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Punti positivi: "Everything is good except our lunch as described below."
Punti negativi: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti negativi: "None"

Punti positivi: "The food and the service"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "JFK was depressing but not Delta’s problem."

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Food and movies were good."
Punti negativi: "Didn't leave on time."

Punti negativi: "Price to get a little more space"

Punti positivi: "Movies"
Punti negativi: "Lack of legroom in economy"

Punti positivi: "Nothing"
Punti negativi: "Terrible staff"

Punti positivi: "Great upgrade program"
Punti negativi: "Slow unloading of luggage"

Punti positivi: "Excellent job"
Punti negativi: "N/a"

Punti negativi: "Ottimo"

Punti positivi: "So many movies to watch. Keep it up!"
Punti negativi: "The food was too sweet and salty."

Punti positivi: "Layout of aircraft."
Punti negativi: "USB port barely accessible. Also, it didn't seem to work."

Punti positivi: "Friendly and cleanliness."
Punti negativi: "Cold drinks were warm."

Punti positivi: "Efficient hop to Boston"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "The boarding was efficient"
Punti negativi: "Three hour departure delay. No explanation given. No apology."

Punti positivi: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Punti negativi: "After reading the good things, you need more bad?"

Punti positivi: "Seats very comfortable"
Punti negativi: "Nothing"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious"
Punti negativi: "Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Lufthansa always great. Comfortable seats, good and safe service."
Punti negativi: "Nothing"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "They run out of chicken and only had pasta dinner left. I don't like pasta ."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Flight was ontime"
Punti negativi: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Late, missed connection"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Great crew, food, entertainment and drinks."
Punti negativi: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Punti positivi: "Great crew."
Punti negativi: "Working TVs"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Nice comfortable flight"
Punti negativi: "misspellt my name!"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Punti negativi: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."

Punti positivi: "This space intentionally left blank"
Punti negativi: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."

Punti positivi: "The service and the entertainment system"
Punti negativi: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I did not like the delays over one hour delayed"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The Cabin Crew was excellent! Very impressed"

Punti positivi: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Punti negativi: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."

Punti positivi: "Clean, modern place. Professional staff."

Punti negativi: "Crew at Newark airport unpleasant and dismissive."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
Punti negativi: "Very uncomfortable seats, minimal leg room, mediocre food."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "ground services"
Punti negativi: "seats with little leg room"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "That I was able to arrive at Munich Airport"
Punti negativi: "Delay and no information or explanation and help from Lufthansa."

Punti positivi: "The staff was good to me when I became ill on the flight with a migraine."
Punti negativi: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Screen monitor and flight map"
Punti negativi: "Flight was delayed and it was kinda cramped"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Personale gentilissimo!"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Was on time! Not croweded!"

Punti positivi: "Hi enjoy the trip"
Punti negativi: "No complaints"

Punti negativi: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Punti positivi: "Smooth flying"
Punti negativi: "Choice of movies"

Punti positivi: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Punti negativi: "Everything. Worst flight in my life"

Punti positivi: "Food and entertainment is good"
Punti negativi: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Punti positivi: "it was just okay. nothing spectacular."
Punti negativi: "my luggage was misplaced and I didnt have it for 3 days."

Punti positivi: "A330 throne seat (2A) is nice and private."
Punti negativi: "Flight attendant in business class was quite terse and rude."

Punti negativi: "food"

Punti positivi: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Punti positivi: "It was comfortable and smooth."
Punti negativi: "It was all good."

Punti positivi: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
Punti negativi: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

Punti positivi: "Airplane was nice."
Punti negativi: "I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back."

Punti positivi: "Comfort"
Punti negativi: "Choice of movies"

Punti positivi: "Selection of many movie choices"
Punti negativi: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Punti positivi: "Crew attitude, food, bluberry juice, punctuality"
Punti negativi: "Babies under 1yr need bassinet by regulation, pls implement. Tough to hold kid for 8 hrs, even with baby bjorn - can injure baby's neck!"

Punti negativi: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Punti negativi: "Delayed"

Punti negativi: "Delay"

Punti positivi: "Movie selection ok."
Punti negativi: "Minimal coach legreeom even for an average-height passenger."

Punti negativi: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Punti positivi: "Blueberry juice!"
Punti negativi: "No food."

Punti positivi: "Good movie selection"
Punti negativi: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Punti positivi: "Arriving safe."
Punti negativi: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."

Punti negativi: "There is no wi-fi There is no possibility to charge your mobile"

Punti positivi: "It was comfortable and not too crowded"

Punti negativi: "Usually, in the morning, a light breakfast is served. This time, there was none."

Punti negativi: "30 min between flying"

Punti negativi: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Punti positivi: "It was cancelled"
Punti negativi: "It was cancelled"

Punti positivi: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Punti positivi: "Good"
Punti negativi: "Breakfast"

Punti positivi: "Friendly staff"
Punti negativi: "Very cramped"

Punti positivi: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Punti positivi: "The crew was awesome , the food, the capt. Was the best didn't feel take off or landing overall. Except for room in coach I give it a 9 out of 10"
Punti negativi: "No room in coach"

Punti positivi: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Punti negativi: "The crew was pleasant but they needed to smile more . Other than that everything was good."

Punti negativi: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Punti positivi: "Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it"
Punti negativi: "Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience."

Punti positivi: "N/A"
Punti negativi: "Small uncomfortable airplane."

Punti positivi: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Punti negativi: "Very old plane. Not a nice crew."

Punti positivi: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Punti negativi: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."

Punti positivi: "I have a BA - Gold card- BA lounge was good."
Punti negativi: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Punti positivi: "Head phone jack was not working in my seat."

Punti positivi: "The crew members were very pleasant and attentive."
Punti negativi: "The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation."

Punti positivi: "Nothing"
Punti negativi: "Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price"

Punti positivi: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."

Punti negativi: "Excellent"

Punti positivi: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Punti negativi: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Punti negativi: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Punti positivi: "I"

Punti positivi: "More leg room"
Punti negativi: "Space"

Punti positivi: "Good selection of movies."
Punti negativi: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Punti positivi: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Punti negativi: "See previous"

Punti negativi: "More options for gluten free food. Always get the same dish"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Crew was very friendly and seat in KQ is super comfortable in Business."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Left on time. No turbulence."

Punti negativi: "Lost my luggage."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "The crew was helpful and accommodating"
Punti negativi: "The flight was delayed, missed connection, and lost baggage. Subpar."

Punti positivi: "FA kept bumping into my seat waking me up"
Punti negativi: "Return the 777 to 9 across"

Punti positivi: "The crew was very careful"

Punti positivi: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Punti positivi: "It was only 2 hours"
Punti negativi: "Small plane, no movies"

Punti positivi: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Punti negativi: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Punti positivi: "Service and crew are great"
Punti negativi: "Seats"

Punti negativi: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Punti positivi: "Cheap ticket"
Punti negativi: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti negativi: "Tiny uncomfortable seats."

Punti negativi: "My luggage was lost in Paris. Now I need to wait still."

Punti negativi: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Punti positivi: "The food was okay and the staff were friendly."
Punti negativi: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Punti positivi: "Food was good. Crew nice and professional."
Punti negativi: "Landing was not so smooth."

Punti positivi: "Nothing"
Punti negativi: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Comfortable, hospitality and wonderful service"

Punti positivi: "Ok"
Punti negativi: "Nothing"

Punti positivi: "Plane was comfortable and new."
Punti negativi: "Nothing really."

Punti negativi: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Punti negativi: "I don’t know why they keep making boarding with stairs and bus."

Punti negativi: "Screen broke half way through flight. Food was poor"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The cabin crew was very good!"
Punti negativi: "The economy premium seats are very uncomfortable"

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Plus seat was good. On board crew was nice."
Punti negativi: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Punti positivi: "Plenty of seat space"
Punti negativi: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Punti positivi: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Punti negativi: "Cibo"

Punti negativi: "The least comfortable and smallest narrow business class seats ever"

Punti negativi: "Overbooked flights led to a missed connection resulting in a 12 hour layover"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "Great crew and service"
Punti negativi: "It would be convenient to have phone chargers"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "The planes floor plan showed bathrooms which I avoided. But there were none at that spot so we lost out on more comfy seats."

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "Very friendly"

Punti positivi: "The crew worked hard and was courteous."
Punti negativi: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "The crew was friendly and the pilot did an excellent job getting us there safe."
Punti negativi: "The food they served was not the greatest"

Punti positivi: "Soft drinks + food"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "Our airline steward was incredible."

Punti positivi: "I like being serviced dinner on the flight. I like the personal iPad to watch movie."
Punti negativi: "The seating was a little tight."

Punti negativi: "Check in with British at LHR very bad and slow"

Punti positivi: "The wine was good"
Punti negativi: "Least expensive tickets. Food was the least expensive, very popr"

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Friendly FA, good entertainment options."
Punti negativi: "The seat density BA has put on the 787 is ridiculous for a long haul flight. Impossible for a grown adult to get comfortable with the narrow seat pitch on this aircraft."

Punti positivi: "The reclining seat in Club section was a wonderful experience"
Punti negativi: "British food still lacks taste."

Punti positivi: "Almost everythibg was great"
Punti negativi: "The screen wasnt working properly"

Punti negativi: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Great safety video, made me laugh."

Punti positivi: "It was short and fine"
Punti negativi: "None"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "We slept the entire flight since this was the second leg of our journey."
Punti negativi: "Plane departed 40 minutes late even though we were on board in time. Congestion at Heathrow was the problem, but this was not a problem for us since we got an extra 40 minutes of sleep."

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti positivi: "Did not rate the food as we slept through the meal"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "It's British Airways so no frills really, just a cheap flight going to New York"
Punti negativi: "Service as a whole is nothing more than a 3 star"

Punti positivi: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti negativi: "Bumpy but not BA’s fault"