Trova offerte per voli da Stati Uniti a Milano

Punti positivi: Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema.

Punti negativi: No delays.

Punti positivi: NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES

Punti negativi: EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS

Punti negativi: Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane.

Punti positivi: I liked that pillows, blankets and headphones were provided.

Punti negativi: Boarding was a cluster (mainly because the lines were unorganized).

Punti positivi: The crew and the food

Punti negativi: Seats are very narrow, not enough space

Punti positivi: only non stop flight from Milan to San Francisco

Punti negativi: N/A

Punti negativi: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.

Punti negativi: No air vents, plane was hot. Only one bathroom for economy. Can’t check in online.

Punti positivi: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Punti positivi: My bag was lost!

Punti negativi: To have my bag delivered

Punti positivi: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Punti negativi: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Punti positivi: Personale gentilissimo!

Punti positivi: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Punti negativi: nothing

Punti positivi: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.

Punti negativi: Flights to be more on time

Punti positivi: Crew was amazing and seats were comfortable.

Punti negativi: 4 ritardi su 4 voli

Punti negativi: The KLM crew are always great serving and treating you. Well above many other airlines.

Punti negativi: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Punti negativi: Flight got cancelled

Punti positivi: The crew and the timing were ok

Punti negativi: The seats were uncomfortable

Punti positivi: fast efficient boarding.. quick flight..comfortable

Punti negativi: Online check in was not accessible.

Punti positivi: Flight connections,

Punti negativi: The seating was cramped, no entrainment package.

Punti negativi: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Punti positivi: Yes

Punti positivi: On time, comfortable flight. Great crew and service.

Punti negativi: Nothing. Everything was great.

Punti negativi: Delays both in DETROIT and a huge delay in Shanghai.

Punti positivi: Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything.

Punti negativi: New Flight crew.

Punti positivi: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.

Punti negativi: The food was mediocre and the selection of movies was very limited.

Punti positivi: The crew was very professional and courteous.

Punti positivi: Great service in 1st class

Punti negativi: All good

Punti negativi: Great customer service

Punti positivi: The crew was very friendly.

Punti negativi: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Punti positivi: The crew did its best to make up for the fact that the special meal I ordered was inedible.

Punti negativi: See previous

Punti positivi: More space in business class (777-300) than many other airlines.

Punti negativi: Entertainment very limited. No adjustable air vents in this aircraft

Punti negativi: New variety of food

Punti negativi: All good.

Punti positivi: Seats were comfortable and plane was clean

Punti negativi: Provide a hot drink and Small snavk

Punti positivi: Service and drinks

Punti negativi: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Punti positivi: Excellent service for affordable price

Punti negativi: Flight was delayed

Punti negativi: Great service, friendly team and most importantly great food

Punti positivi: Great

Punti negativi: Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites.

Punti positivi: Snacks were okay.

Punti negativi: Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee.

Punti positivi: Volo piacevolissimo. Atterraggio perfetto. Perfetto orario

Punti positivi: Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM).

Punti negativi: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Punti positivi: everything good..

Punti positivi: Crew were nice

Punti negativi: for 860$ include only one small cheeseburger and water

Punti negativi: Lost my luggage for 5 days. No private seat movie entertainment.

Punti negativi: When late, pls help passangers.with no helpfull people dont work

Punti positivi: NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES

Punti negativi: EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS

Punti positivi: Nothing

Punti negativi: It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad

Punti positivi: I liked that pillows, blankets and headphones were provided.

Punti negativi: Boarding was a cluster (mainly because the lines were unorganized).

Punti positivi: The first meal service was good with two appealing choices. The flight was on time.

Punti negativi: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l

Punti positivi: Very friendly and professional crew. Punctual flight. Easy online check in.

Punti negativi: Long boarding. The seat recliner reclines too far so there is very little space for the passenger behind. So the seat space was excruciatingly small. I ordered a vegan meal online 3 days before my flight (as they suggested) but I never received the confirmation and the correct meas was not provided. The movie choices were limited and outdated.

Punti positivi: Not much was good

Punti negativi: Horrible check in experience. Obviously not a company used to valuing hospitality.

Punti negativi: It wasn’t mention about paying fee for a luggage

Punti positivi: Fairly new plane with clean/comfortable seats

Punti negativi: Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat

Punti negativi: Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped

Punti positivi: Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema.

Punti negativi: No delays.

Punti positivi: Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish.

Punti negativi: Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate.

Punti positivi: Not a lot.

Punti negativi: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Punti positivi: Great service and yummy food.

Punti negativi: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Punti positivi: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Punti negativi: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Punti negativi: Flight departure delayed; no effective queuing for business class; no vodka on plane; food mediocre for business class

Punti negativi: No air vents, plane was hot. Only one bathroom for economy. Can’t check in online.

Punti positivi: hard seats.went too f

Punti negativi: hard seats.went too far back so that the person in front of you if they went back all the way no room to eat or use laptop

Punti positivi: I liked the direct flight from Los Angles to Milan. Convenient not to have a layover. Staff was courteous. Planes are clean. Fair price reasonable if you only have carryon.

Punti negativi: Airline website not user friendly. After having paid for seats in advance still was not able to get boarding pass online. Also had a bicycle to check in. Was not able to pay for it in advance. Had to pay extra at the airport with hassle of having to go back and forth ticket counters .

Punti positivi: Nothing

Punti negativi: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class

Punti positivi: They have Economy class seats on the business class. Uncomfortable.

Punti positivi: Very good

Punti negativi: Hi am happy

Punti positivi: Good amount of leg space

Punti negativi: Entertainment