Trips

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Andata e ritorno
Economy
Washington (WAS)
Milano (MIL)
Partenza
Ritorno
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Informazioni sul volo Nord America - Milano

I voli arrivano a Milano
I voli partono a Nord America
Prezzo del volo 271 €
Compagnie Aeree WOW air, Air Italy, Finnair, Delta, British Airways, Lufthansa

Prenota voli economici da Nord America a Milano (andata-ritorno)

Aeroporti
Origine
New York
362 €
solo
362 €
Chicago
271 €
solo
271 €
Baltimora
272 €
solo
272 €
Los Angeles
368 €
solo
368 €
Newark
281 €
solo
281 €
Newburgh
295 €
solo
295 €
Toronto
300 €
solo
300 €
Miami
346 €
solo
346 €
Boston
297 €
solo
297 €
Destinazione
Milano
271 €
solo
271 €
366 €
solo
366 €
295 €
solo
295 €
mer 7 nov
ORD
Chicago O'Hare International
MXP
Milan Malpensa
12h 30m
mer 14 nov
MXP
Milan Malpensa
ORD
Chicago O'Hare International
13h 20m
271 €
Trip: 8 giorni
Valutazione generale 5,6 Ok
Basato su 1.495 recensioni
Complessivo
5,9
Imbarco
6,2
Comfort
5,6
Personale
6,9
Divertimento
4,1
Cibo
4,7
KEF
BOS
Buono 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

YYZ
KEF
Ottimo 8,0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Buono 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Mediocre 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
CPH
Ok 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

dom 25 nov
SWF
Newburgh Stewart
BGY
Milan Orio Al Serio
17h 20m
dom 2 dic
BGY
Milan Orio Al Serio
SWF
Newburgh Stewart
18h 55m
295 €
Trip: 8 giorni
Valutazione generale 0,0 Scarso
Basato su 0 recensioni
dom 21 ott
MIA
Miami
MXP
Milan Malpensa
9h 25m
lun 12 nov
MXP
Milan Malpensa
MIA
Miami
11h 15m
346 €
Trip: 23 giorni
Valutazione generale 7,0 Buono
Basato su 1 recensioni
Imbarco
6,8
Comfort
6,8
Personale
7,7
Divertimento
5,9
Cibo
6,4
MIA
MXP
Buono 7,0

The food and service in general

The sets are'nt confortable.

MXP
JFK
Ok 4,0

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MXP
JFK
Ok 4,3

Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

MIA
MXP
Buono 7,0

The food and service in general

The sets are'nt confortable.

MXP
JFK
Ok 4,6

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

gio 1 nov
MIA
Miami
MXP
Milan Malpensa
9h 40m
lun 12 nov
MXP
Milan Malpensa
MIA
Miami
30h 00m
357 €
Trip: 12 giorni
Valutazione generale 8,5 Ottimo
Basato su 2 recensioni
Complessivo
7,9
Imbarco
8,0
Comfort
7,5
Personale
8,3
Divertimento
7,3
Cibo
7,2
ICN
HEL
Buono 7,3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

LHR
HEL
Ottimo 8,6

All good. Very hospitable cabin crew, great service.

Nothing.

ORD
HEL
Ottimo 9,6

Unwashed pillow and blankets, stains on the pillow

LED
HEL
Ottimo 10,0

I liked everything !

SIN
HEL
Ottimo 8,0

Service good. Staff good

Very cold at night

dom 20 gen
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
7h 52m
dom 27 gen
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
364 €
Trip: 8 giorni
Valutazione generale 7,6 Buono
Basato su 17 recensioni
Complessivo
8,0
Imbarco
8,1
Comfort
7,8
Personale
8,4
Divertimento
7,6
Cibo
7,4
JFK
MXP
Ottimo 8,0

Smooth flight; on time; easy check-in

Food was o.k., but not great

GJT
SLC
Buono 6,0

The Grand junction staff is always great.

ATL
EWR
Ottimo 10,0

Need vegetarian meal in first class

LAS
SLC
Ottimo 10,0

Staff were friendly and helpful. Planes were clean and food excellent in first class.

ANC
MSP
Ok 4,6

Cabin was too hot!!!!

lun 5 nov
BOS
Boston Logan International
LIN
Milan Linate
10h 40m
mar 13 nov
LIN
Milan Linate
BOS
Boston Logan International
13h 00m
366 €
Trip: 9 giorni
Valutazione generale 7,3 Buono
Basato su 18.672 recensioni
Complessivo
7,4
Imbarco
7,6
Comfort
7,2
Personale
8,0
Divertimento
7,0
Cibo
6,8
AUS
LHR
Ok 5,0

Crew was excellent. Left on time and arrived early

Plane was very old and incredibly hot. Uncomfortable all around. Plane was gross and falling apart. Barely able to sleep due to heat. Turbulent the ENTIRE flight.

LHR
SFO
Ok 5,0

BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time.

LHR
BCN
Mediocre 2,0

Nothing

Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me.

LHR
AGP
Ok 4,0

Plane was new and very comfortable. Smooth flight

Flight attendants had to serve food/drinks, which they did the entire flight (literally, drink service took 2 hours). People got drunk and super loud. We were late leaving London which isn’t an issue except the people at the BA desk were the least helpful. We found out more from the pilots than anyone in the airport.

CDG
LHR
Buono 6,6

Gate agent refused to let me carry on a suitcase that I have carried on dozens of flights (this specific suitcase) and I understand overhead limitations (I have more than 4 million air miles just between United and American Airlines). This was an A320 and I was about #10 getting on the flight. Space was not an issue. This added an hour to a 25 hour day to wait for luggage at LAX. And BA gives the agents an edge in that their test fixture has rounded corners to that a 22 inch suitcase that has hard square edges at the bottom (or wheels that make it square) won't fit in it. So the agent just points that it doesn't fit and you have to check. I was not happy from Paris to London.

ven 8 mar
LAX
Los Angeles
MXP
Milan Malpensa
18h 15m
gio 14 mar
MXP
Milan Malpensa
LAX
Los Angeles
30h 10m
368 €
Trip: 6 giorni
Valutazione generale 8,0 Ottimo
Basato su 23.022 recensioni
Complessivo
8,1
Imbarco
8,1
Comfort
7,9
Personale
8,5
Divertimento
7,7
Cibo
7,7
BOS
MUC
Ottimo 8,0

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

CDG
FRA
Ottimo 8,6

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

BOS
FRA
Buono 7,6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

MUC
DEN
Ottimo 10,0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

FRA
BOS
Ottimo 10,0

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

lun 1 ott
BWI
Baltimore/Washington
MXP
Milan Malpensa
22h 00m
mer 31 ott
MXP
Milan Malpensa
BWI
Baltimore/Washington
13h 35m
272 €
Trip: 31 giorni
Valutazione generale 5,6 Ok
Basato su 1.495 recensioni
Complessivo
5,9
Imbarco
6,2
Comfort
5,6
Personale
6,9
Divertimento
4,1
Cibo
4,7
EDI
KEF
Buono 6,6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Mediocre 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
CPH
Ok 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

CDG
KEF
Mediocre 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

lun 15 ott
SWF
Newburgh Stewart
BGY
Milan Orio Al Serio
15h 15m
gio 25 ott
BGY
Milan Orio Al Serio
SWF
Newburgh Stewart
37h 55m
297 €
Trip: 11 giorni
Valutazione generale 0,0 Scarso
Basato su 0 recensioni
ven 19 ott
ORD
Chicago O'Hare International
MXP
Milan Malpensa
16h 20m
mar 23 ott
MXP
Milan Malpensa
ORD
Chicago O'Hare International
29h 45m
272 €
Trip: 5 giorni
Valutazione generale 5,6 Ok
Basato su 1.495 recensioni
Complessivo
5,9
Imbarco
6,2
Comfort
5,6
Personale
6,9
Divertimento
4,1
Cibo
4,7
DUB
KEF
Mediocre 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BOS
Buono 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
CPH
Ok 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Buono 6,3

Seats are too small

KEF
BCN
Mediocre 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

mar 8 gen
BOS
Boston Logan International
BGY
Milan Orio Al Serio
11h 00m
mar 15 gen
BGY
Milan Orio Al Serio
BOS
Boston Logan International
17h 50m
297 €
Trip: 8 giorni
Valutazione generale 0,0 Scarso
Basato su 0 recensioni
lun 12 nov
ORD
Chicago O'Hare International
MXP
Milan Malpensa
12h 30m
mer 21 nov
MXP
Milan Malpensa
ORD
Chicago O'Hare International
13h 20m
272 €
Trip: 10 giorni
Valutazione generale 5,6 Ok
Basato su 1.495 recensioni
Complessivo
5,9
Imbarco
6,2
Comfort
5,6
Personale
6,9
Divertimento
4,1
Cibo
4,7
EDI
KEF
Buono 6,6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

DUB
KEF
Mediocre 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Buono 6,3

Seats are too small

CDG
KEF
Mediocre 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

YYZ
KEF
Ottimo 8,0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

mer 30 gen
MIA
Miami
MXP
Milan Malpensa
9h 10m
mer 20 feb
MXP
Milan Malpensa
MIA
Miami
11h 15m
346 €
Trip: 22 giorni
Valutazione generale 7,0 Buono
Basato su 1 recensioni
Imbarco
6,8
Comfort
6,8
Personale
7,7
Divertimento
5,9
Cibo
6,4
MXP
NAP
Ok 4,4

* The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

* They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

JFK
MXP
Mediocre 2,3

They double charge me for the luggage and was very rude

MIA
MXP
Buono 7,0

The food and service in general

The sets are'nt confortable.

JFK
MXP
Mediocre 2,0

Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

JFK
MXP
Ok 5,0

* The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

* They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

mer 7 nov
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
7h 45m
gio 15 nov
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 15m
362 €
Trip: 9 giorni
Valutazione generale 6,8 Buono
Basato su 7 recensioni
Complessivo
7,9
Imbarco
8,0
Comfort
7,5
Personale
8,3
Divertimento
7,3
Cibo
7,2
SIN
HEL
Ottimo 8,0

Service good. Staff good

Very cold at night

JFK
MXP
Mediocre 3,6

On-time dep./arr. luggage arrival

Poor, old tech seats wired-remote in armrest uncomfortable in general inadvertent pressing volume, channel poor quality video screen poor movie/music choices reading lights mis-aimed got used to bad food a long time ago. (above applies to east and westbound flight) flight back from Milan to JFK /very cold cabin temperature (westbound

HEL
JFK
Ottimo 8,0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

ICN
HEL
Buono 7,3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

HEL
JFK
Buono 6,0

it was on time

it was a poor food choice again.

mar 27 nov
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
16h 25m
dom 2 dic
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
12h 55m
300 €
Trip: 6 giorni
Valutazione generale 0,0 Scarso
Basato su 0 recensioni
dom 17 mar
BOS
Boston Logan International
LIN
Milan Linate
10h 40m
mar 26 mar
LIN
Milan Linate
BOS
Boston Logan International
13h 00m
366 €
Trip: 10 giorni
Valutazione generale 7,3 Buono
Basato su 18.672 recensioni
Complessivo
7,4
Imbarco
7,6
Comfort
7,2
Personale
8,0
Divertimento
7,0
Cibo
6,8
LHR
BCN
Mediocre 2,0

Nothing

Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me.

LHR
LAX
Ottimo 9,3

nice crew, great food, high quality blankets, good movies

the time spent waiting in the jetbridge was long. my window seat didn’t have a window.

LHR
BOS
Ottimo 8,0

BA always has a wonderful crew and I really enjoy flying with them!

One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️

ATH
LHR
Ottimo 8,0

BA always has a wonderful crew and I really enjoy flying with them!

One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️

LHR
SFO
Ok 5,0

BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time.

mar 19 feb
BOS
Boston Logan International
MXP
Milan Malpensa
11h 35m
mar 26 feb
MXP
Milan Malpensa
BOS
Boston Logan International
12h 35m
368 €
Trip: 8 giorni
Valutazione generale 7,9 Buono
Basato su 20.359 recensioni
Complessivo
8,0
Imbarco
8,1
Comfort
7,8
Personale
8,4
Divertimento
7,6
Cibo
7,4
ATL
MOB
Buono 6,3

Nothing

Unbearably hot!!

LAX
SYD
Mediocre 2,0

They lost my luggage & made me miss my connecting flight

PAP
ATL
Ottimo 8,0

The bathrooms on the plane were soooooo tiny, and the logos on the bathroom doors didn't work well.

ANC
MSP
Ok 4,6

Cabin was too hot!!!!

ATH
FCO
Ottimo 10,0

Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon.

All the people standing in line prior to boarding.

lun 12 nov
EWR
Newark
MXP
Milan Malpensa
12h 40m
ven 16 nov
MXP
Milan Malpensa
EWR
Newark
12h 55m
281 €
Trip: 5 giorni
Valutazione generale 5,6 Ok
Basato su 1.495 recensioni
Complessivo
5,9
Imbarco
6,2
Comfort
5,6
Personale
6,9
Divertimento
4,1
Cibo
4,7
KEF
BOS
Buono 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SFO
KEF
Mediocre 2,0

Didn't take the flight. Wasn't allowed to cancel.

EDI
KEF
Buono 6,6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Buono 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ven 15 feb
MIA
Miami
MXP
Milan Malpensa
9h 10m
ven 22 feb
MXP
Milan Malpensa
MIA
Miami
11h 15m
346 €
Trip: 8 giorni
Valutazione generale 7,0 Buono
Basato su 1 recensioni
Imbarco
6,8
Comfort
6,8
Personale
7,7
Divertimento
5,9
Cibo
6,4
MXP
JFK
Ok 4,0

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MIA
MXP
Buono 7,0

The food and service in general

The sets are'nt confortable.

JFK
MXP
Mediocre 2,3

They double charge me for the luggage and was very rude

JFK
MXP
Mediocre 2,3

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

MXP
NAP
Ok 4,4

* The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

* They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

mar 4 dic
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
16h 25m
mer 12 dic
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
12h 55m
300 €
Trip: 9 giorni
Valutazione generale 0,0 Scarso
Basato su 0 recensioni
*
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