Trova voli economici dalla la Spagna per Verona

Punti positivi: "It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly."
Punti negativi: "The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Really friendly and efficient crew."
Punti negativi: "Seats and entertainment screen."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Fantastic crew!"
Punti negativi: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."

Punti positivi: "The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The flight was fine, but there was not enough time to transfer between the gates in Frankfurt. That also did not give us enough time for our luggage to transfer."
Punti negativi: "Longer transfer between flights in Frankfurt"

Punti negativi: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "crew"
Punti negativi: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."

Punti positivi: "The crew was good."
Punti negativi: "The infotainment system could be better. My system was not working for the first 3 hours and then the sound went out out completely after 2 hours of use. Also the airbus model still use the outdated 2 prone headphone and I was not able to use my noise canceling headphones."

Punti negativi: "Im tall and couldn’t affort the better spaced seats so I was pretty cramped on most flights and I paid over $200 to even get those, just so my wife and I could sit together."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "The boarding was simple and easy. The crew was polite."
Punti negativi: "The entertainment touchscreen is right in the headrest and everytine the person behind me wanted to do anything I could feel it. It was very irritating especially when I was able to fall asleep."

Punti negativi: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Nothing except the crew were very efficient and helpful"
Punti negativi: "Economy seats. No recline. THAT IS NOT BUSINESS CLASS - This is a joke! Putting an empty seat in the middle does not make it business class. Mis-leading seat image when selecting seats. Shows Buisness class large and 2X2 and Economy at 3x3. When you get on the plane it just a one large economy plane with a mark in business "Extra space for you in the middle seat". Food was cold food - no hot food on the whole plane - only hot coffee. I am not paying 4 times the amount to get economy seats that I can get and most probably get lucky and have an empty seat next to me. STAR ALLIANCE IS REALLY GOING DOWN AND LUFTHANSA IS THE WORST. Will never travel Lufthansa business class every again."

Punti negativi: "Voli in ritardo"

Punti positivi: "A regional flight. On time and clean."
Punti negativi: "nothing."

Punti positivi: "Standard German efficiency. Neither good nor bad."
Punti negativi: "Nothing"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Got the exit row (great)!"
Punti negativi: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Punti positivi: "Barcelona airport is beautiful. The Chechen in staff was helpful and arranged wheelchair assistance for all legs of my flight"
Punti negativi: "We requested extra leg room seats on the bulkhead. We did not get them which was not a big deal on this leg of the flight but on the flight from Frankfurt to SFO which was 10+ hours, was miserable"

Punti negativi: "Troppo freddo"

Punti positivi: "Gentle crew"
Punti negativi: "1,5 hours delay again"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Business class with normal seats and empty seat in the middle is not the same."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "Weather delay caused us (and hundreds, or perhaps thousands, of other travelllers) to miss connections. Lufthansa lost our luggage, and to get rid of us, told us they would send it to the hotel we had to check into on account of the overnight delay. They never delivered the luggage, and other employees later told us over the phone that this was not going to happen. The terminal was filled with tired and frustrated travelers, and to make matters worse, the Lufthansa staff were temperamental and condescending to many. At the peak of the chaos, the Lufthansa staff went out on break, while hundreds waited in line for over 8 hours. We expected more - much more - in one of Lufthansa’s own German domestic hubs."

Punti positivi: "The staff was courteous,friendly and helpful. The Plane was on time. The crew took time to tell us what we would be seeing as we flew, it was a beautiful morning for the flight until we experienced overcast skies in Austria- Germany. The staff did their job well with minimal comfort disruption."
Punti negativi: "I would take this flight again. The only thing I would change is unloading procedure of walking down stairs on the outside of the terminal, then loaded on a stand up bus for a rather long ride to the terminal. It reminded me of London. But, I guess it is something you have to deal with."

Punti positivi: "family line at check in made boarding a breeze."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Nothing"
Punti negativi: "Two hours to unload my luggage!"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Flew back last weekend in February. Transfer between plane from Barcelona in Frankfort (LH hub) to flight to Boston extremely chaotic. Masses of passengers all attempting to transfer to US bound flights. Insufficient staff from both Lufthansa and German border control to process or even organize the masses of people flying that day. Mob scene at transfer points. Not up to LH usual standards. Quite surprising as their passenger volume data should have alerted them to impending problems. Our flight was delayed over an hour for takeoff so USA bound connecting passengers (whose luggage was already on the planes) could be processed."
Punti negativi: "Chaos and disorganization. Masses of connecting passengers unable to get to their flights anywhere near planned boarding time. Takeoffs delayed substantially."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Allow business passenger to use front bathroom."

Punti positivi: "Boarding was efficient and the crew were nice."
Punti negativi: "the seating is horrible. it was the tightest seating I've ever experienced."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Very nice airplane and pleasant crew"

Punti positivi: "Perfect"
Punti negativi: "Nothing. Flight was amazing"

Punti negativi: "Klm is the best, even on a 40min they served small breakfast."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The crew was very kind"

Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti positivi: "The socks offered in business were comfortable and nice looking. The red wine was good."
Punti negativi: "The food was just average and the seat not too comfortable"

Punti positivi: "Staff were professional and polite."
Punti negativi: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Punti positivi: "Flight and the crew!"
Punti negativi: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Punti positivi: "Everything works and quick to get to destination."

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti negativi: "I congratulate the KLM crew!"

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "The crew was amazing, flight on schedule and good entertainment."
Punti negativi: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Punti positivi: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Punti negativi: "Too hot inside the aircraft"

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti negativi: "Troppo ritardo"

Punti positivi: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Punti negativi: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Helpful and kind crew"
Punti negativi: "I wish there was WiFi"

Punti positivi: "yes"
Punti negativi: "not really"

Punti positivi: "Best airline in the business quick efficient and outstanding service What else can you say"

Punti positivi: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Punti positivi: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Punti negativi: "Boarding could be better"

Punti negativi: "wasn't able to take the flight since I missed it"

Punti negativi: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Punti positivi: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Punti negativi: "Nothing to say"

Punti positivi: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Punti negativi: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Punti positivi: "The attendants took great care of us. Super smooth flight."

Punti negativi: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti negativi: "Delayed!"

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "Very friendly crew"

Punti positivi: "Airlines issue"
Punti negativi: "Profiling certain customers"

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti positivi: "The supplied pack of toothpaste/toothbrush"

Punti negativi: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Punti positivi: "great choice of entertainment content, friendly crew"

Punti positivi: "My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future."
Punti negativi: "Seats a little cramped, but par for the course."

Punti negativi: "Delayed by 30 minutes on 1h flight is just way too much"

Punti positivi: "excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation"
Punti negativi: "отлично,.."

Punti negativi: "Small plane but got us to where we wanted to go"

Punti negativi: "Baggage check in was delayed 3 hours stupid and unacceptable"

Punti positivi: "Everything was awesome. Thanks a lot nothing"
Punti negativi: "Nothing."

Punti positivi: "The seats were nice."
Punti negativi: "Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets."

Punti negativi: "Very efficient. They feed you even on a flight that’s less than 3 hours"

Punti negativi: "Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty"

Punti positivi: "Modern, efficient, friendly, and economical (good price)"
Punti negativi: "Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this."

Punti positivi: "Nothing"
Punti negativi: "Rude personnel, junk food, no entertainment system — S7 at its best"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done"

Punti positivi: "Nothing good"
Punti negativi: "Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at."

Punti positivi: "Staff"

Punti negativi: "Luggage is to pricey ."

Punti positivi: "Very nice food and service! Flight attendants pay attention to any requests."
Punti negativi: "Nothing"

Punti positivi: "Good new and clean airplane. Good meal"
Punti negativi: "Boarding was poor"

Punti positivi: "Nothing"
Punti negativi: "They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan"

Punti positivi: "Plane arrived on time with my luggage."
Punti negativi: "Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens."

Punti positivi: "Good and organized airline"
Punti negativi: "Nothing"

Punti negativi: "I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi..."

Punti negativi: "S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them."

Punti positivi: "Everything was fast."
Punti negativi: "The plane was a bit cramped."

Punti positivi: "Good service, organized, really good food, comfortable seats."
Punti negativi: "Bad baggage policy. No entertainment."

Punti negativi: "Задержали рейс более чем на 2 часа. Посадка была плохая."

Punti positivi: "The flight was smooth, and the flight attendants were hardworking and attentive."
Punti negativi: "The meals smelled so bad when the trolley went past that I actually thought it was a problem with the toilets. A roll, a slice of brown bread, no butter, a packet of ketchup, and a yellow jelly/jello with tiny pieces of canned pineapple suspended. The main course featured rice that somehow managed to be dry and overcooked at the same time, and a flavorless chicken patty. Our flight was nearly four hours late taking off, because the incoming flight required a replacement aircraft. We were promised a complimentary drink that never appeared. No entertainment on a four-hour flight, which is standard."

Punti positivi: "All on time as expected"
Punti negativi: "Could not check in online for utair"

Punti positivi: "decent leg room good food"
Punti negativi: "plane too hot"

Punti positivi: "On time, no issues"
Punti negativi: "No entertainment ,"

Punti positivi: "Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight."
Punti negativi: "Nothing to dislike for a 2 hour flight."

Punti negativi: "Flight was on time"

Punti negativi: "Pay a lot for check in luggage. No onboard entertainment"

Punti positivi: "good crew, food was ok"
Punti negativi: "no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again."

Punti positivi: "The crew was very friendly and attentive. They made me feel welcome."
Punti negativi: "They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight."

Punti positivi: "Budget airline, decent experience"
Punti negativi: "Fare did not include a single piece of baggage on international flight! Misleading pricing"

Punti positivi: "For such a short flight ... They give you food (simple bread sandwiches) and the crew is friendly. Seating is fine if you're not too large, and if there's room on board, you can reseat yourselves if you do get separated from your fiance (separate bookings) From the boarding agents to the gate attendants, friendly folks. Passengers aren't rush (and friendly as well). No complaints, good flight, on time and no issues!"
Punti negativi: "Boarding can be a bit chaotic."

Punti positivi: "It got me to where I was going"
Punti negativi: "A 3 hour flight was a 25 hour process, bouncing from one place to the next. Nobody knew what they were doing."

Punti positivi: "Nothing"
Punti negativi: "Check in took 1,5 hours, while the S7 who was operating the flight representative was just walking around and disturbing the airport employees which made check in slower. There was no space for the hand luggage inside the plane. Seems that it is too small for such flights. The crew was not nice at all. This is the worst flight experience I have ever had in my life. Flew with S7 around 10 years ago, when they were called Siberia Airways - nothing changed since then."

Punti positivi: "The flight was on time, very clean cabin, the crew was pleasant, the luggage delivery was lightning quick."
Punti negativi: "N/A"

Punti positivi: "Punctuality and Arriving safely"
Punti negativi: "Minimal leg room"

Punti positivi: "thank you"

Punti positivi: "Liked the free sandwich on the flight which was over the lunch hour."

Punti positivi: "Best food ever."

Punti positivi: "They offered drinks for free."
Punti negativi: "Could not check bag to final destination. Weird airport setup for tranferring flights, I had to check out of airport completely, and walk to other side of terminal from outside, and check back in. Said it would be 35 minute flight, but there was some mix up with time zone, and it was actually 1 hr 35 minutes."

Punti negativi: "the food was truly dreadful"

Punti positivi: "Very modern Airbus airplane. Smooth boarding process that is simple for any non Russian to understand. Flight attendants speak enough English to get by. Great ticket price with as good experience as Airoflot. Like all Russian and Eoropean airlines, they serve food on a domestic or medium haul flight (3 hours)"
Punti negativi: "Robotic, generally unfriendly flight attendants."

Punti positivi: "It was god short flight"

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti positivi: "Overall great"
Punti negativi: "Nothing"

Punti positivi: "The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that."

Punti negativi: "Cibo"

Punti positivi: "Female Flight attendant was very rude"

Punti negativi: "Food and wheelchair service dropping me off at inappropriate place & no wheelchair to continue through passport control to Heathrow express train"

Punti positivi: "Good food and service"
Punti negativi: "More space in the seats and be able to pick up seats during checking in"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane."

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Punti negativi: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."

Punti positivi: "Cabin crew."
Punti negativi: "Food service painfully slow."

Punti positivi: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Punti negativi: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "most pleasant flight i have had. Crew were perfect"
Punti negativi: "nothing"

Punti positivi: "You get what you pay for, the price for this flight was resolved able."
Punti negativi: "There was limited time to manage credit cards and give out snacks. There really needs to be a better system."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."

Punti negativi: "The service on the plane. And with the long 8 hour flight they gave great food service."

Punti positivi: "Excellent, courteous crew. Flight punctual."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "As a tall person, I wish there were better guidelines for passengers in front of you asking permission to fully recline, but otherwise right on time."
Punti negativi: "No Wi-Fi."

Punti positivi: "Entertainment. Attendants were great"
Punti negativi: "Not enough personal space"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Friendly and quick service."
Punti negativi: "Waiting for a space at the terminal."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Crew and drink selection"
Punti negativi: "3/4 of a sandwich for afternoon tea beyond a joke Barcelona lounge not great"

Punti positivi: "British Airways service is unflaggingly polite and professional."
Punti negativi: "I was charged two bob (2 pounds) for a cup of very poor coffee. No airline in my life ever made me pay for a cup of coffee."

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti positivi: "cibo vegetariano"
Punti negativi: "fatti salire sull'aereo e aspettato 2 ore seduti....."

Punti negativi: "ritardo imbarco"

Punti negativi: "Horrible and unprofessional check in process, by time of boarding more than half of passengers had not gone through security yet due to their delays. The machine and website weren’t working so everyone had to check in via the desks."

Punti negativi: "Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait"

Punti positivi: "Everything was efficient and punctual. Crew were friendly."
Punti negativi: "Like all Norwegian flights, no free water or drinks or snack on the flight. No pillow provided. In short, there is no free service of any kind."

Punti negativi: "Honesty regarding extra charges for baggage and meals"

Punti positivi: "Nd"
Punti negativi: "Aereo vecchio, sedili inadeguati per chi è più alto di 1.80"

Punti positivi: "Friendly crew."
Punti negativi: "Better entertainment"

Punti positivi: "Great new Dreamliner and very attentive crew!"
Punti negativi: "Dinner was lovely but other offered snacks were very average. Very modest selection of movies, too."

Punti positivi: "The crew on-board was nice this time around."
Punti negativi: "The entire process: -the check-in staff are rude -had to wait in line for over 1.5 hours to check in (no self-serve kiosk at CDG) -the 10kg total (backpack and suitcase) carry-on limit was a surprise on this flight and cost €80 for being ~2kg over - generally confusing with bad surprises"

Punti positivi: "Comfortable leg room"
Punti negativi: "Wheelchair assistance was not available. Waited over an hour to have someone assist us, but no one came. Once getting to security, assistance was still nowhere to be found."

Punti positivi: "Reasonably a lot of room for economy class. I was very comfortable on a long-haul flight."
Punti negativi: "The boarding process in Norway is a bit of a mess, but not the fault of the airline. We had a delay arriving at the airport and they could have done a bit better communicating what was going on."

Punti negativi: "$100 for 1st bag? Outrageous."

Punti positivi: "I appreciated finally getting to my destination."
Punti negativi: "There was a long 2 hour delay where we sat on the airplane and was not offered anything."

Punti positivi: "One of the crew members offered to help with my bag since he said we had to stow it above us. I was in the seat near the bathrooms so there wasnt a location to store my personal bag under as in other seats (normally I keep my personal bag with me under the seat in front of me.)"
Punti negativi: "Was not offered water, tea, or food while those around me & even next to me in my aisle were being offered them! Was not until the end of the 8.5hr flight as the woman was at my aisle that I mustered up frustration to ask for water! Also got ELBOWED in the back of my HEAD by another passenger!"

Punti positivi: "Tutto ok personale e pulizia"
Punti negativi: "Abbiamo avuto un ritardo del volo di 2 ore e stavamo.per perdere il volo di conincidenza"

Punti negativi: "Delay, rude service, ran out of food for vegetarians"

Punti negativi: "La temperatura interna dell'aereo era bassissima, anche col giubbotto si moriva dal freddo. Forse per invogliare ad acquistare le coperte.."

Punti negativi: "Seat assignments is a problem for me to come to the airport early."

Punti positivi: "Flight left on time and landed early and flight was very smooth overall"
Punti negativi: "Boarding and flight attendants could be more polite and professional"

Punti positivi: "The comfort of the premium seats"
Punti negativi: "Unable to order still water through their tablet system, it says water was unavailable , so we kept having to go up and ask staff. I mentioned it to the staff and he said I had to order it through the tablet but then I mentioned it was broken. Still he didn't have the sense to followup to see how he could rectify it. They gave us a cup at a time and didn't ask if we wanted larger portions."

Punti negativi: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."

Punti positivi: "Excellent, first time."

Punti negativi: "I paid for a premium seat and once I boarded the flight the attendant told me my seat was broken and couldn't recline! On an eight hour flight, I had to sit upright in a seat I paid extra to recline!"

Punti positivi: "L'aereo era nuovo è molto pulito"
Punti negativi: "Lo spazio tra sedili è inesistente, non ho chiuso occhio tutto il volo. Il personale non era tra i più cortesi incontrati."

Punti positivi: "Seats"
Punti negativi: "First Class cabin in need of repairs, seats broken, media is archaic, crew tries hard but their tools and services are minimal. The premium food options make coach anywhere else seem grand and there are no amenities like a pillow etc. I knew most of this when booking and I don't really drink or eat much but really this product is sub par. Still I have a seat which becomes a bed and for long haul flights that's what I want. So there is that. Also no on line checkin and never try to call the customer service.......it's very 1990's. Finally Norw Air had to sub contract out the equipment and crew on this Rome to NYC flight. I understand the sub contractors seat are better than NA's First Class seats. Stay Tuned.....this was my first R/T.......I may give it one more try and report back."

Punti negativi: "Custom st at FLL over two hours Miserable. As well as airport overwhelmed Infrastructure needs upgrade"

Punti negativi: "late departure"

Punti positivi: "Very friendly staff. Very accommodating. Had a delay of 1 1/2 hours (it happens). Lounge was awesome. Long line to get in waiting area to board. Was very crowded in the room right before boarding."
Punti negativi: "Somehow I got gluten free meals when only my wife should have. The crew helped us through this though as best as they could."

Punti positivi: "Nothing"
Punti negativi: "Service, it was a cheap flight and a shitty flight"

Punti positivi: "Clean and newer plane. Liked darkening shade and entertainment."
Punti negativi: "We couldn’t get to bathrooms after going through passport area and on to gate. Then we had to wait a long time before flight took off. There was a technical delay, mid takeoff. My first flight with them. Next time I’ll order a meal. Nothing given free like water or pretzels Crew ok, but not great."

Punti positivi: "Crew, airplane,"
Punti negativi: "Late"

Punti positivi: "Comfort was adequate. Flight staff were helpful and friendly."
Punti negativi: "Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned."

Punti positivi: "I liked the fact they had a television for entertainment"
Punti negativi: "The boarding process took long and they don’t offer complimentary snacks and drinks. There was no food given for that long international flight"

Punti negativi: "Narrow aisles. Disorganized queue when boarding. Flight delayed without giving any information about the delay"

Punti positivi: "Planes arrived on time, crew helpful, the comforts not so good. I do have to mention that the low super basic fares if you can fly on a backpack allow folks to fly international who really couldn't before. Plane excellent new Boeing 787 but with least comfort economy section seating configuration.. Best ever technology in Greyhound bus comfort. Pay for food and drinks experience via entertainment screen was good but not perfect."
Punti negativi: "it felt like the Southwest airlines but 13 hour flights and you had to pay for baggage and water. Their upper end fares allow slightly wider seat, no-cost luggage, food and drinks but you cannot avoid the cattle experience of being bussed from far west LAX terminal to Bradley terminal with economy folks like me. Much better than WOW but trailing everyone else."

Punti positivi: "I flew from BNA ago JFK and when I landed i found out my flight was canceled. they just booked me on the next earliest flight and when I tried to ask about alternatives they were of no help. they also told me my accommodations in NYC for 2.5 days may not be covered."
Punti negativi: "Rude customer service. No help with getting me to my destination earlier. Unclear on providing necessary information."

Punti positivi: "Speed of flight"
Punti negativi: "The disembarking of the flight when done."

Punti positivi: "Crew is always nice. Like the aircraft."
Punti negativi: "Not your fault, but it took 15 minutes for JFK to allow us to get off the plane. I also miss the days when everyone got food and drinks/snacks. I never see an option to pay for a meal, I thought even on cheaper flight search engines they would give you the option."

Punti negativi: "Two cancelled flights and one 4 hour delayed departure"

Punti positivi: "Nothing"
Punti negativi: "Will not use this airline ever again"

Punti positivi: "Direct flight from Denver to London. Staff is very friendly and process is very efficient."
Punti negativi: "The plane is on a quick turnaround and the cabin could use more time for refreshing between flights."

Punti positivi: "Crew was extremely helpful. The flight was delayed and it was cutting it close with my connecting flight. One of the crew members had the bus take me to my terminal and I made the flight."

Punti negativi: "No good no water on over Sea flight. Cheapest airline i have ever seen. 10 kilo limit bring on board bags. Or pay $65 per item. Worst airline and experience ever and i never write these reviews"

Punti negativi: "That no water was included for guests, I understand food. But i would never recommend this airline to someone."

Punti positivi: "Flight was on time."
Punti negativi: "I didn’t realize the airline charges for EVERYTHING! Flight staff was not friendly. We were rarely acknowledged or asked if we needed anything. I will be looking at traveling with other airlines, ones that at least don’t charge me $60 for one bag."

Punti positivi: "Tutto"

Punti positivi: "Just all in all, a really decent flight. The airplane was clean and tidy, staff were polite and I was really impressed with the free wifi. The flight was comfortable and I was able to get a little power nap in before we landed!"

Punti negativi: "Wasn’t expecting to fly for 8hrs across the Atlantic in the same kind of plane usually expected for the short flights between European countries. A last minute plane change to a non-Norwegian aircraft had me scrambling to re-reserve pre-selected seats (the change moved our reserved seats to a less than ideal location), which had to be done through customer service because the Norwegian site wouldn’t let me make the change. What seemed like a 30+ yr old aircraft, no in-flight entertainment, broken seat backs, and an ornery flight attendant - I guess I get what I paid for..."

Punti positivi: "The price The good humored and gracious staff The on-time attitude"
Punti negativi: "Seats too small Deli mediocre"

Punti negativi: "Terrible airline, kept us on the plane for 30 minutes after we had landed"

Punti negativi: "On Monday September 11th I flew from Stockholm Arlanda to JFK on Norwegian flight DY7005. I was seated in 3J in the premium cabin. The couple in front of me began drinking excessively as soon as the aircraft reached cruising altitude. They were served by a flight attendant (who I then found out was the crew supervisor) called Vinnie, who served them doubles of vodka, cognac and bailey's, smiling and laughing with the passengers and giving them high fives. About 4 hours into the flight, the passenger in seat 2J turned around in his seat and began to harrass me. He claimed that we had friends in common and worked in the same industry and that we should work together. I remained polite and indicated that now was probably not the best time but that we should discuss it at a later date. Please note that I had never seen this man before in my life. I was working on my computer and put my headphones back on. He then began to shout and swear at me, saying that I disrespected him, I assume by not engaging him in conversation. He threatened me and at one point tried to swing at me from his seat. His partner then tried to calm him down. A flight attendant that was passing at the time (middle aged black woman) said something to the effect of "I don't know if YOU GUYS are from New York but you all need to calm down", somehow assuming that I was in collusion with this other passenger. I said to the lady "miss I don't know this man" but she ignored me and kept on walking. After this initial incident and seeing that the in flight staff were not interested in addressing this man's behavior, I put on my headphones and sunglasses and pretended to sleep. I could hear him issuing threats and swearing loudly. This went on for about 30 to 45 minutes (I was listening to a podcast and could hear him over the commentary) and then he again turned around in his seat and tried to touch me. At this point I panicked and grabbed my items and headed for the galley. I noticed that the lady in the seat next to me had vacated her seat and was having a concerned conversation with one of the flight attendants. I asked for the purser and a younger black fight attendant told me that "he was resting". I told her to get him and she turned to her counterpart and said "he's pissed off" as if I was over reacting to some sort of minor situation. The purser (Vinnie, who had been serving up doubles and high fives) arrived and told me that it was unlimited drinks in the premium cabin and there was nothing that he could do about that, and that they had cut him off after he started antagonizing me. I asked why it was that he would knowingly supply a passenger with over ten drinks, jeopardizing the wellbeing of other passengers, and he again responded that it was unlimited drinks in the premium cabin. The younger female flight attendant then told me that the cops would be waiting for the passenger on arrival - when in fact, the port police department was never notified, nor was the Norwegian"